Name: Ace Ha Tel Issoire
Address: Rue Du Dr Bienfait, Clermont-ferrand, FR

8/10

Excellent

05 Jul 2026

Martin

The breakfast menu was fresh. The room was a disabled room which was a bit odd!

Partner

8/10

Excellent

06 Mar 2026

Dean

Room was simple, clean with a comfortable bed and powerful shower. Good blackout blind. Quiet.
Plentiful, easy parking.
Simple but very good breakfast.

Partner

10/10

Exceptional

10 Dec 2025

David

Great stopover. Excellent hotel. Staff superb.

10/10

Exceptional

22 Sep 2025

Ian

Good basic short stay accommodation - Parking Free - Breakfast extra ( hot & cold food) 👍

Partner

8/10

Excellent

11 Sep 2025

Douglas

Young male receptionist was extremely helpful and made a reservation at the auberge nearby for our evening meal.

The bed was not very comfortable.

Leisure Partner

8/10

Excellent

01 Jul 2025

Christopher

There pillows do not suit me for sleeping. Other than that all is good

Leisure Partner

10/10

Exceptional

06 Apr 2025

Verified traveler

Very good value

Very good value, no-frills hotel - extremely convenient and efficient, generous breakfast buffet

Self

8/10

Excellent

23 Jul 2024

Rhys

Great overnight stop

Staff were friendly, room was clean and well presented. Free soap, shower gel etc.

Only criticisms are the pillows, which seriously lack any support and the air conditioning, which really needs to be more powerful for the area its in during the summer months.

Friends_and_family Family

8/10

Excellent

03 Sep 2023

Ralph

Extra charges

Extra charges for dog which were not stated up front

8/10

Excellent

13 Jun 2022

Graham

Great Stopover.

This hotel was not as good as its sister in Rouen, although the Rouen one is brand new. This one could with a bit of a refurb but is still excellent value and one of the better budget hotels available. Perfect for a stopover en route to the south.

Partner

10/10

Exceptional

04 Feb 2022

Jack

Great

Business

8/10

Excellent

17 Jan 2022

Yvonne

We love it's position by a lovely lake and a convenient American diner next door. It's our 4th visit. Great for dogs. Good value for money. It needs an extra pillow each. (I now take my own.) and the heating wasn't giving as much heat as we'd have liked. It was - 3 degrees outside.

Partner

8/10

Excellent

20 Oct 2021

Arthur

It was a overnight stop en route south.
Everything was good.
Reception could do of an additional operative as the young lady was trying to book you in and continually answering the phone at the same time, causing delay

Business

10/10

Exceptional

04 Oct 2021

Nuno

Chose the cheapest night I could book (sunday obviously) as I was on a road-trip to Spain.
I've invariably stayed on Ibis but to be honest I've been waiting for way too long for refurbishments on most of the hotels they provide, I find myself booking Mercuresss as I don't trust the usual Ibis any longer, let alone the Budget one.
No one paid me to write this, I just don’t have the time and patience so it’s rare. I’ve just been a bit stubborn and never contemplated other brands other than the Accors. Now; I had a quick check on this Sighor group web and I couldn't even find an English translation of it. Pure Frenchie then methinks... Well, good on them!
To the point at last: my room and the whole place felt new! Not even the tinniest dead insect :o) -and that’s free snacks in France! (ok, you can cut this bit)
So quiet (sunday though) and so so clean. Felt safe, van was safely parked, paper cups, small tissues on toilet (I know people hate them) which is actually a massive saving compared with rolls (just adapt people!) and then even a hair dryer! Go figure! All my delicates with no moisture at all!….
It totally confirmed the reviews I've read beforehand so here's a new customer to ‘yous’. Here goes the predictable then: Issoire’s Ace Hôtel is ace!!
p.s.: I should get a voucher for this or somethin' or nuffin’… (scrap this as well, he thinks he’s funny)

Business_and_leisure Self

8/10

Excellent

06 Jun 2021

Verified traveler

Quiet, clean, but no service

Quiet and clean.
However there is no add-on service. A simple vending machine would be great, especially With COVID restrictions where it is not possible to eat outside after 9pm. No coffee, no tea, no snack… nothing.

Partner

10/10

Exceptional

16 Apr 2021

Valerie

Good quality for the price !

This hotel was perfect if you wish to stop and be near the highway .
It was clean and very affordable

Business Self

10/10

Exceptional

13 Jan 2020

Richard

Pleasant experience

It was comfortable,clean and warm (outside temperature was - 4 degrees) what more do you need from an over-night stop?

Partner

10/10

Exceptional

10 Jan 2020

Richard

Great place

An excellent short stay.

Partner

2/10

Poor

06 Dec 2019

Verified traveler

The property clearly ranks itself up alongside the Ibis chain, but someone seems to have forgotten to tell the miserable and rude girl who was working on reception for breakfast service. Her appalling attitude wouldn’t be acceptable at the lowest of low hotel chain, and we will not be returning to this hotel, or any of its chain hotels if this is the standard one can expect.

Business Pet

8/10

Excellent

26 Aug 2019

J T

Good value for secure overnight stay

We like Ace Hotel Issoire and use as an overnight stay to Spain plus points are secure parking, well presented rooms, friendly reception staff and decent breakfast plus located adjacent to Motorway and shopping centre.
We rate as good value in its price range - recommend

Partner

10/10

Exceptional

06 Jul 2019

Verified traveler

First Ace Hotel we have stopped in. Big room, comfortable bed and quality bedding. No restaurant but excellent bistro nearby

Leisure Partner

8/10

Excellent

04 Jul 2019

Verified traveler

All was satisfactory, staff friendly. Parking good.

Friends_and_family Partner

10/10

Exceptional

08 Jan 2019

Lydia

The best budget chain of hotels.

Best budget chain with the most superior breakfasts of all. Only French people want a sweet breakfast with just sweet foods great choice of savoury options.

Partner

10/10

Exceptional

21 Sep 2018

James

Perfect overnight stop

Arrived late at the hotel due to heavy traffic, I called the hotel from the road and was assured my room was ready and the reception was open. We arrived to a warm welcome and given a large clean room and a comfortable bed. Great breakfast and fast checkout in the morning set us up for our onward journey to the Costa Brava. Thank you Ace Hotel, I shall use your hotel chain again.

Partner

8/10

Excellent

31 May 2018

J T

Recomend for overnight stopover

We have overnight stayed at this Ace Hotel several times between Spain and Calais.
This is a convenient location adjacent to Motorway and has good secure free parking plus close to a retail park for refueling etc.
Rooms are well presented and comfortable and free WiFi.
There is a decent continental breakfast offering competitively priced.
Staff are friendly and helpful which makes this a good overnight stopover.

Partner

6/10

Pleasant

28 May 2018

Jeanine

Warm but no cold!

It was very warm and the air conditioning was not working. When we reported it the guy on the desk told us there was only heating. Strange, I was looking at a poster that quite clearly stated “air climatise!” Very difficult to open the window as we were on the ground floor.

Partner

10/10

Exceptional

10 Feb 2018

Adrian

Better than most chain hotels

This is better than most chain hotels. The room was spacious

10/10

Exceptional

12 Oct 2017

Brian

Overnighting

Great overnight stop just off motorway, clean comfortable room but too much loose furniture for the size of room ,trying too hard to be excellent ,

Family

10/10

Exceptional

30 Jul 2017

Alison

Best stopover ever

Only one night stop over down to Languedoc,but it was a lovely spacious room, clean and very comfortable. Easy to get to off A75. Lovely park with lake opposite, for a nice evening stroll after fab meal at Buffalo Grill

Partner

8/10

Excellent

19 Jun 2017

Verified traveler

Difficult hotel to find

Nice hotel when we found it!. Ended up in a supermarket where we could see hotel but not the way to get there!

Partner

10/10

Exceptional

06 Jan 2017

Verified traveler

Well placed; convenient hotel with good facilities

Hotel was easy to find, very comfortable and the staff were friendly and helpful

10/10

Exceptional

08 Nov 2016

Verified traveler

Perfect for a stop over.

We loved the location. It's by a fishing lake and perfect for our 2 dogs. Also has a restaurant/steak house next door.

8/10

Excellent

23 Oct 2016

jim

Comfortable and in a nice area

Very nice area and town. A park to walk in right across the street.

Partner

10/10

Exceptional

13 Oct 2016

Kevin

Great Overnight stop

Budget hotel nothing fancy. Clean rooms well presented. The showers could do with a revamp but this a minor thing. Very easy to find. Lovely lake walk close-by. Decent breakfast. Staff very helpful and friendly. 2 decent restaurants beside it for evening meal Buffalo grill and Auvergne. Will be back

8/10

Excellent

03 Oct 2016

Verified traveler

Very convenient location to motorway between Spain

Overnight stay between Spain and Calais Car Ferry very convenient and good service

Partner

8/10

Excellent

06 Jun 2016

Verified traveler

Perfectly fine

Ideal as a stop over, clean and convenient for the motorway.

Partner

8/10

Excellent

06 Jun 2016

Verified traveler

Excellent stopover, 1 min off motorway.

Brilliantly situated, 1 min off the motorway, an excellent stop over in a comfortable budget hotel. Good simple well priced breakfast.

Partner

10/10

Exceptional

30 May 2016

catherine

Happy camper

It was only a one night stay on my way to my destination. I would consider to stay longer next time.

Family

8/10

Excellent

29 May 2016

Andrew

It was ok

We didn't have any problems and it was fine for the price.

Family

8/10

Excellent

15 Apr 2016

Verified traveler

Simple but nice

We stopped in the ACE hotel during our drive to Spain with our 5 year old Labrador. The staff were both helpful and friendly on our arrival. The hotel is situated near a good resturant and a fishing lake which was ideal to take our dog for a walk.

8/10

Excellent

07 Dec 2015

Verified traveler

Good overnight accom, nice staff, good breakfast..

Helpfull staff over the phone twice and a good choice and value for breakfast , rooms very small.

8/10

Excellent

29 Sep 2015

Alan

Good overnight halt, just off the motorway.

Hotel easy to find, just off motorway junction. Hotel looked in need of a refresh, but provided all required for an overnight stay.

Partner

8/10

Excellent

27 Sep 2015

James

Convenient overnight stay - would recommend

Very convenient overnight stay adjacent to Motorway between Germany Black Forest and Spain and first use of an Ace Hotel.
Very pleased friendly staff and large comfortable room very quiet for so close to Motorway.
There is a free secure car park locked off overnight.
The breakfast was good for class of hotel we felt good value with novel facility to boil own eggs we liked.
We are booked in for overnight on return to Calais

Partner

10/10

Exceptional

25 Sep 2015

Verified traveler

Excellent overnight stop

Good value for money. We used it as an overnight stop en route to the Pyrenees. Good sized room, clean and quiet...exactly what we needed! Close to Issoire which is well worth a visit.

Partner

2/10

Poor

23 Jul 2015

Kirill

not for families

This hotel charges everyone, children including, for breakfast. So, if you expected a B&B, you will be disappointed. We had to pay about 20 Euros for 2 adults and 2 children breakfast, plus 65 for the room. Overall we found this was not at all a good value for money, as this is a very basic motel in the middle of nowhere. Also, being a large family, we somehow got the feeling that children are not welcome there. Staff could definitely be more friendly to us.

8/10

Excellent

15 Jul 2015

Shirls

Nice stop.

Ace was convenient, easy to find, had a fine breakfast for the price, and was an acceptable place to stay for one night.

8/10

Excellent

15 Jul 2015

Verified traveler

Good value

Good hotel. Had some internet problems but they were in process of upgrading.

10/10

Exceptional

06 Jul 2015

Clyde

Ace in every respect.

A good stopover,convenient for motorway ,supermarket,petrol and eating places a good sized clean room with air conditioning.

Partner

10/10

Exceptional

04 Jul 2015

Katherine

A little gem

Once again, a very satisfactory overnight stay. Always comfortable and clean in pleasant surroundings.

Partner

8/10

Excellent

10 Apr 2015

John

Good hotel

Comfortable one night stay but duvet too warm and shower holder stuck. Nice hotel.

Partner

10/10

Exceptional

03 Mar 2015

Katherine

ideal stopover

Great hotel for stopover, used it several times always comfortable.

Partner

10/10

Exceptional

01 Feb 2015

Paul

Great hotel at a great price.

Easy to find and just off the autotroute. As ever with the Ace Hotel chain, friendly and efficient staff, spacious and clean room, free secure parking, free wi-fi all at avery good price.

Partner

10/10

Exceptional

21 Sep 2014

kate

perfect for purpose

this is the 8th stay here on our journey through and again it was perfect for purpose. comfy bed, quiet and clean.

10/10

Exceptional

02 Sep 2014

Jean

Great stopover

A great budget-friendly stopover en-route to Spain, the hotel was easy to find with a helpful & friendly receptionist. The room and en-suite bathroom were spacious and spotless and the continental breakfast was very good - plentiful with a good choice of items and at 6,50 euros a great price. There were several \"eateries\" nearby for evening meals and we chose the \"auberge\" for a traditional menu with local specialities and it was only a five-minute walk away. Carrefour petrol station was situated just off the exit from the motorway so it was great for filling up at non-motorway prices!

10/10

Exceptional

28 Aug 2014

Frequent Traveller

Great overnight

Great overnight venue, bar and restaurant within walking distance.

8/10

Excellent

26 Jul 2014

emma

comfy beds good breakfast

Comfortable beds. Couple of choices of places to eat. Very friendly staff. Great location.

8/10

Excellent

19 Jun 2014

Sandy T

Great stopover

We always use the Ace en route to Spain. Friendly, welcoming staff. Breakfast is good. Pillows a bit lumpy, but that's a minor issue compared to the convenient location. The air conditioning works well and there is secure parking. There is also a great restaurant nearby, Auberge du Petit Mas, but it can get very busy, so book in advance.

10/10

Exceptional

03 Oct 2013

Sandy T

Great value

A really convenient stopover. Close to the autoroute and easy to find. Breakfast is brilliant value for money. There is a wonderful auberge just a few minutes walk from the hotel, so our evening meal was easy. All in all, highly recommended

8/10

Excellent

22 Sep 2013

Anthea

Budget Hotel close to the A75 Junction 12

We were very impressed with this hotel particularly as it was a budget hotel. The room was small but very clean and the en-suite facilities were good too.The staff were friendly and advised us about various places we could eat that were close by. The only down side was the fact that we were unable to make a cup of tea or coffee in the room. Next time we will take a travel kettle!

8/10

Excellent

06 Sep 2013

Kate

Ideal stopover

We have used this hotel for several years now and have been very satisfied on each occasion. We are a little bewildered with the pillows as they now are placed under the bottom sheet, with no pillowcase, so cannot be moved for comfort. A minor point, but did detract from the quality of sleep. Otherwise, as friendly and welcoming as always.

10/10

Exceptional

21 Aug 2013

Gordon

Unexpected gem

Bought simply as an overnight stop but turned out to be of a much higher standard and location than the price and appearance on the web suggested. Large room, air con, clean, great en-suite, easy drive into Issoire. Close to lake and open spaces. Issoire itself is fine for an overnight or even longer stop. Would definitely stop again - good value breakfast too.

10/10

Exceptional

21 Jun 2013

Chris

Good overnight stay

Comfortable room. Free wifi. Air conditioning quiet and effective. Close to Buffalo Grill restaurant. Pleasant country walks.

8/10

Excellent

24 May 2013

AnneH

comfy beds

We always enjoy our stay at your hotel in Issoire on our way to meet friends in Pezenas. We have a room designed for the disabled and find the services very good - - - except for the towel shelf attached to the wall above the toilet. It is too low and we hit our heads on it. Could they be placed on a different wall ? Thankyou Mrs C Holloway

Family

10/10

Exceptional

13 May 2013

Verified traveler

Ideal location

Ideally located just off the A75 this is an excellent stop-over on the way to the south of France or Spain. The room was clean and the bed very comfortable, with Wi-Fi available. Good variety for the breakfast.

10/10

Exceptional

02 Mar 2013

katherine

value for money

convenient location clean and tidy staff very helpful room comfortable ideal for stopover

10/10

Exceptional

20 Jul 2026

Hervé

Accueil sympathique. Hôtel calme et chambre propre. La climatisation de la chambre est un plus.

Self

8/10

Excellent

17 Jul 2026

Anne

Hôtel à la hauteur de notre attente , chambre propre, petit déjeuner correct , personnel du petit déjeuner très agréable,
Seul bémol la personne à l’accueil lors de notre arrivée, pas agréable, pas accueillant, indifférent, pas aimable.
Dommage

Partner

10/10

Exceptional

16 Jul 2026

Pascale

Climatisation très appréciée

Partner

10/10

Exceptional

10 Jul 2026

Eric

Très Bon accueil lors de notre arrivée. Chambre avec tout ce qu'il faut et surtout une climatisation.
Un petit resto juste à côté pour pouvoir manger .
Tout c'est très bien passé et en plus il y a une personne pour nous répondre jour et nuit.
Guigui59

Partner

8/10

Excellent

05 Jul 2026

Jean

Chambres au calme
Hôtel situé près de l'autoroute gardé par un veilleur
Petit déjeuner appréciable

Partner

8/10

Excellent

02 Jul 2026

Claude

Dans l'ensemble, le séjour s'est bien passé. Toutefois, j'ai trouvé surprenant de devoir régler le séjour à mon arrivée alors que je restais une semaine. Par ailleurs, le choix des produits proposés au petit-déjeuner était assez limité.

Self

10/10

Exceptional

28 Jun 2026

serge

Un séjour très agréable en tous points de vue.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Nicole

Très bon hôtel propre personnel accueillant

Partner

10/10

Exceptional

08 Jun 2026

Marc

Bon accueil. Personnel accueillant. Endroit calme et bien placé.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

PAUL

Personeel vriendelijk. Kamer oké. Gesloten parking. Goed restaurant op wandel afstand

Partner

8/10

Excellent

04 Jun 2026

Thierry

Chambre propre mais odeur désagréable.

Self

10/10

Exceptional

30 May 2026

CLAUDE

Conforme à notre attente . Très bon rapport qualité prix.

Partner

8/10

Excellent

30 May 2026

jean

Pas de problème

10/10

Exceptional

27 May 2026

Michel

Lors de la réservation, j'avais demandé une chambre à l'étage supérieur. Apparemment la consigne n'a pas été transmise à l'hotel. Merci d'en prendre note la prochaine fois.

Partner

10/10

Exceptional

24 May 2026

CHANTAL

La climatisation est au top.

8/10

Excellent

22 May 2026

Paul

Super nous sommes très content de tous les services.

Partner

8/10

Excellent

08 May 2026

Marc

Hôtel convenable pour le prix. Propre, bien situé à la sortie de l’autoroute. Petit déjeuner standard pour cette catégorie d'hébergement. Un bon deal.

Partner

8/10

Excellent

06 May 2026

Pierre

Champ mais tu es très propre. Et le personnel accueillant et agréable. Voilà!

Partner

10/10

Exceptional

01 May 2026

Abdallah

Très bon séjour
Personnel très pro
Chambre propre et confortable

Partner

10/10

Exceptional

23 Apr 2026

Jocelyne

Parfait

8/10

Excellent

22 Apr 2026

yves

Hotel moderne silencieux propre et tres bon marché

Partner

10/10

Exceptional

18 Apr 2026

Chantal

Chambre impeccable, bonne insonorisation, petit déjeuner tres copieux surtout rapport qualité/prix

10/10

Exceptional

13 Apr 2026

joel

Petit déjeuner très correct vu le prix

Partner

10/10

Exceptional

12 Apr 2026

bruno

accueil chaleureux Chambre propre et fonctionnelle
petit dejeuner au top

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Evelyne

Menu petit déjeuner correct. Chambre propre mais douche et lavabo vieillissants .
Literie : manque d oreiller supplémentaire et ceux sur le lit sont déformés et eux aussi assez vieillissants

Partner

10/10

Exceptional

29 Mar 2026

Michel

Chambre spacieuse et propre. Personnel agréable et disponible.

10/10

Exceptional

18 Mar 2026

ISABELLE

Rapport qualité prix tout à fait correct, accueil 24/24, parking pratique, restaurants à proximité et enfin un beau lac en face de l’hôtel pour se dégourdir les jambes après quelques heures de route

Partner

10/10

Exceptional

16 Mar 2026

Ghislaine

Parfait propre chambre spacieuses literie très confortable parking sécurisé excellent

Partner

8/10

Excellent

13 Mar 2026

Véronique

La chambre était propre ainsi que la salle de bains
C'est surtout génial d'avoir un parking qui ferme la nuit.