Serata Hotel

2/10

Poor

03 Jun 2026

Roxanne

Horrible experience. You gotta pay $70 per room extra fyi when u check in. Resort fee and parking. So $700 for 1 night. No one would bring sheets and blankets. Or answer phone. I had to hunt down the sheet room and a person. The lady at desk was just on her phone not answering the phone nor did she put phone down when I went in. Ordered kids some fries… $7, had 10 small fries. The beach chairs I was told was in fees, nope another $70. Won’t return ever.

Family_with_children

2/10

Poor

01 Jun 2026

Alexis

Rooms weren’t kept cleaned well/ out dated. Outside amenities have been updated

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

EDGAR R.

Instalaciones muy buenas, limpias, las piscina y playa espectacular, el personal excelente. solo que la habitacion olia a viejo, pero la cama y almohadas muy buenas, el bano estaba muy pero muy sucio, el lavamanos jamas le han limpiado el borde de la llave, las paredes de la ducha y banera con hongas como que jamas han limpiado, sugiero supervision a los empleados para no tener esta mala experiencia.

Family_with_children

6/10

Pleasant

01 Jun 2026

Gregg

If your #1 priority is looking for a place to stay where you can walk out to the Ocean, this meets your needs. However, the room cleaning only came by every other night and when they did come by, it was late in the day after you had already returned from the beach and was looking to get ready for dinner. In addition, the water pressure in our room was so bad we felt hair products (shampoo and conditioner) never was fully cleansed from your body. Not to mention the water constantly leaking from around the shower curtain. I travel quite a bit in my professional career and this hotel was not what I would consider a value or a place we would likely stay again if given other options. Having the restaurants on the beach was a convenience and the staff did say they would credit our bill $75 for the lack of cleaning. All in all though, this was a disappointing stay vs other places we have stayed on the strip in St. Pete.

Partner

4/10

Poor

01 Jun 2026

Andrew

My room was in disrepair including Briana nd missing items and significant filfth in the room. I reported and was offered a smaller room in similar condition though next to a group of adults drinking, smoking and hollering. I stayed in my original space. The whole place is in need of renovation and is not as advertised.

Friends_and_family Family

2/10

Poor

30 May 2026

Gladys

Bad experience

Partner

6/10

Pleasant

28 May 2026

Dewayne l

nice beach! loved the refrigerators and kitchen area, floors in room were not clean. lazy cleaning staff. pool area was really nice. difficult parking due to construction and messy outside. rooms are old and out dated however, not bad if they would just do a little work to update. doors were hard to close and loud and noisy, so it was difficult to be quite when members of family (child) are asleep. loved the laundry. just a few things and you are a 4 or 5 star guys ...really just get your stuff together.

10/10

Exceptional

27 May 2026

Luis

Good overall

10/10

Exceptional

27 May 2026

Holly

The hotel was conveniently located on the beach. Our room overlooked the ocean which was awesome. I work for a hotel, so I am probably more opinionated than most. The room was exceptionally clean and comfortable. The hotel was well maintained and provided us with everything that we needed. I feel that it was a great value for everything that we got.

We did have to go to the front desk to check in and for information at the sister hotel the Sirata Beach Resort which was not the most convenient, however, the staff at the front desk was great. A few shout outs to the following:
Megan
Dave
Mike
Celeste
All were extremely informative and helpful.

Friends

4/10

Poor

26 May 2026

Lindsey

We experienced a full brawl at the the pool. 20 plus people fighting. No security. Drink was poured on us. Not a safe environment with no security. Took awhile for the cops to show up. Children were hit as well. Will never come back. Building was ran down construction was everywhere and loud. We had dinner at one of the restaurants and food that we didn’t order was charged to the bill.

Partner

4/10

Poor

25 May 2026

Tiffany

Unfortunately, this hotel looked nothing like the photos online. The listing makes the property appear updated, clean, and well-maintained, but the reality was very different.

The room itself felt outdated and poorly maintained. There was visible mold/mildew in the bedroom area around the air vent, which is especially concerning when staying with family. The bathroom and overall room condition also showed significant wear and did not reflect the quality shown in the online photos.

Another frustration was the hidden costs. We were aware of the resort fee before booking, but it was not made clear there would also be an additional daily parking fee. Those extra charges quickly add up and should be disclosed more transparently upfront.

The biggest issue overall was feeling misled by the advertising. Had the photos accurately represented the current condition of the property and all fees been clearly disclosed, we likely would have chosen another hotel.

The one positive was that the staff we interacted with were friendly and polite, which we did appreciate. The location was also convenient. However, management really needs to update their listing photos and be more transparent about both the condition of the property and the additional fees guests can expect.

Family_with_children

6/10

Pleasant

23 May 2026

Nichole

Harry’s beach bar closed substantially earlier than advertised - which was annoying - you could have walked to another place - but when we booked we were under the pretenses that it was available!! Most of the outlets in the room didn’t work and some didn’t even have outlet covers - the washcloths had stains - the couch was stained in multiple places - we payed a decent amount of money to stay here and was not impressed overall!

Partner

4/10

Poor

23 May 2026

sara

The hotel was under construction, the room floor had scratches, the sink had scratches, the balcony chairs and table were damaged and the shower was patched. The pool bars were nice and had good food.

Partner

6/10

Pleasant

21 May 2026

Robin

Could be cleaner

Partner

6/10

Pleasant

18 May 2026

Jennifer

Still very under construction. The rooms feel motel, and not fully put together. Dominick at rum runners is the best bar tender on property!

Family_with_children

10/10

Exceptional

18 May 2026

Joanna

The beach

Self

2/10

Poor

17 May 2026

Gina

This place looks nothing like the photos. The property is dirty, the beach bar closed at 5pm on the weekend. This was a complete bait and switch

Partner

2/10

Poor

17 May 2026

Kerri

nothing of nothing related to any pictures on the site is what this place was!!! Horrible!! Old and nasty furniture. Bed was good and shampoo soap was good.

Bar staff good. Bar food good.

Friends

4/10

Poor

16 May 2026

Mary

Room was dirty, service was not helpful when you really needed it but for simple things they were helpful. When called to get room cleaned someone came just to take the trash, not mop the floors that left our feet black upon walking across the room. The rooms humidifier was full and upon entry smelt like mold. There were also snacks in our nightstand that were left from previous guests. The property is beautiful but the rooms are not.

Family

10/10

Exceptional

16 May 2026

Kristin

Clean room, great location on beach…

2/10

Poor

14 May 2026

Juan luis

The room was a disaster they had pictures for room from other places but when you get there Wao thy has humidifier installed humidity was 93 when we get there , restaurant and people there was really bad we had to go after 1:30 waiting on the table and manager of the restaurant is the worse. Never come back and was just for 1 night.

Family_with_children

8/10

Excellent

14 May 2026

jami

Would have been nice to know they are under a tremendous amount of construction.

Partner

10/10

Exceptional

13 May 2026

JASON

The staff at the front desk were very accommodating when I asked for a room change. The room I was put in first was overlooking construction that’s ongoing.I have been to this hotel several times over the last 16 years. I always enjoy my stay. I will be back.

Family

10/10

Exceptional

12 May 2026

dorothy

We could see the beach from outside our room. The room was pretty clean. The building itself is a little older but everything was working. OK air conditioning was fine and the staff was wonderful. We have been going now for 11 years and we keep coming back. Travis does a wonderful job so does Sharane

Family

4/10

Poor

10 May 2026

Luciana

Be aware this is not a hotel, is a motel in the middle of construction, furniture and space feels really old and ran down, you could see it on the stained sofa fabric and scratched vinyl floors, low ceiling and really feels like a closed up space…very misleading photos, be careful when booking it, you will not be pleased with the room! itself, we had to call to cancel it as the “ocean view” was poor, and only seen when outside the room on the hallway… go figure! we were able to move the reservation to the newer side managed by Hilton, the hotel manager mentioned this situation happens very often… even though we booked ocean view we ended up with a room facing the road! Not recommended make sure you do your research for cost vs benefit.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Michelle

The AC worked well. There were no sheets, blankets or pillows for the pull out sofa. I walked to down the front desk and they were to send them up while we were out to dinner. When we got back, none had been delivered and reception/housekeeping were closed. My husband had to walk to the Sirata next door to find someone to provide the linens for us. The door was rotted at the top causing us to have to slam the door shut every time - disturbing our neighbors and the walls were so thin. The pool area was nice but the bartender was rude. Won’t stay here again :(

2/10

Poor

08 May 2026

John

I have stayed here for over 20 years and I have to say I have never been more disappointed. I understand they are going through construction, but this was a disaster. We had to change rooms because of the filth. When we got our next room it was also disgusting but at that point we just gave up. Are keys never worked, literally went through 10 keys. They shouldn’t stay open until they are finished. Disappointed!!!!!

Friends

4/10

Poor

04 May 2026

Elizabeth

Our room was located in an older building. Still clean but not as nice as the main hotel. We had a pull out couch for our kids but no linens or pillows.

6/10

Pleasant

03 May 2026

Karen

We’ve loved this property for years, which makes this review disappointing to write. While the renovations are clearly needed, the current experience does not justify the high price.
During our last two stays, our rooms were noticeably worn and in disrepair. At the same time, much of the property is under active construction, with limited visual barriers and an overall unfinished feel. Blocked walkways force guests to walk through parking areas to reach beach access, which detracts from the experience.
Renovations are understandable, but pricing should reflect the conditions. This level of disruption should also be disclosed at booking so guests can make informed decisions. We hope to return once updates are complete.

Friends_and_family Family

2/10

Poor

30 Apr 2026

Cynthia

No Beach view, just side view

Partner

2/10

Poor

29 Apr 2026

Donna

This place was a bit of a dump. The room we were in was in disrepair. The bathroom had a 6x6 gaping hole in the wall. The water for the shower would not completely shut off. The front door had to be slammed to get the lick to engage. One and done.

Friends_and_family Friends

2/10

Poor

28 Apr 2026

shirley

They was so unorganized u ask for simple things that they couldn’t provide like house keeping giving u fresh towels our suit didn’t have washcloths just big towels they gave us the run around only was nice it’s the beach and the got so much construction going on hopefully it will get better I do like the area

Partner

8/10

Excellent

27 Apr 2026

Jennifer

I stay here every year for the value
Staff is always so wonderfully

Partner

4/10

Poor

25 Apr 2026

Stephanie

Room was dirty. Cigarette butts in corners of the room. Clraning staff left bags of garbage and old linen from orevious guest in the hall right outside our door for over 24 hours, we had to love it because the wind was blowing and bags were very loud.Trash in the pull out couch. Bathroom was so old and the floor was lifting. Main lights in the bedroom and living room didnt work. Doors dont seal so little bugs get in. Tv screen in living room was broken. Only good thing about this property is the beach. Will never stay again. Front desk staff wasnt helpful.

Family_with_children

10/10

Exceptional

22 Apr 2026

Walther

Perfect location, nice hotel I recommend it for sure!

Partner

10/10

Exceptional

21 Apr 2026

Lynn

Shelley was very efficient and helpful. She made

6/10

Pleasant

21 Apr 2026

Marissa

Overall the hotel looks nice. One we got into our room we realized we had severely overpaid for a motel room. Our shower required a secret combination of twists and pulling to turn on. Our toilet struggled to do its duty. Our air conditioning ran continuously and never reached an optimal cool temp. The TV was quite small for the room and we had limited kitchen utensils & dish wear. The pools are nice and redone, small for the amount of people staying at the hotel. The pool bars have pricey drinks and pricier food. We did enjoy our cabana, $100 for the day at the beach. Although they don’t offer drink service in the beach, so we had to keep walking back to the bar. Parking was painful as well bc they block lots of spots for the ongoing construction projects.

Friends

6/10

Pleasant

21 Apr 2026

Joseph

Best spot on the beach, certainly. However, the resort was dated and tired.

Family_with_children

6/10

Pleasant

19 Apr 2026

chali

The pool area was nice and Rum Runners had good food.

Family

6/10

Pleasant

16 Apr 2026

Paul

Friendly staff

2/10

Poor

12 Apr 2026

Orgrette

This is definitely not a resort, however, charging resort fees. There’s no restaurant only a pool bar with chips and salsa which by the way was nice. The pool was nice also the balcony view from the best room offered by This hotel has is extremely nice, but the balcony chairs were broken & the the room itself was trash.. old and dirty.. never again!! They did the bait and switch trick.. we booked the Serata but ended up right next-door at the shores.

Friends_and_family Family

2/10

Poor

12 Apr 2026

Kelsey

Property is under construction. Our room was disgusting we had to wash our feet immediately after getting out of the shower because the floors made our feet so dirty immediately. There was red sauce like dried splats all over the floors and on the wall, dried boogers or something on the head board, the couch was torn up, some hook was broke in half on the wall. The WiFi wasn’t working or connecting to anything, the tv wasn’t connected to internet to allow you to watch Netflix. The microwave in the room didn’t work. The key pad to get into the room was broken so our keys didn’t work and had to keep calling the “engineers” to help us so it took us an extra hour to check in after getting our keys running around the hotel trying to get new keys, talk to front desk, get engineers to get us in. We kept calling front desk for help and no one would answer. All of this isn’t the worst thing in the world and I am certainly no Karen but when you charge a $40 a night “resort” fee when half the amenities aren’t working and general cleanliness is ignored it’s pretty ridiculous. Thankfully they refunded us the $200 resort fee after complaining during checkout but just unfortunate for how much we paid for this vacation. We stayed here last year and it was great we absolutely love it but we stayed on the Sirata side. When booking we saw The st Pete shores side was cheaper but had same amenities so we thought since the Sirata was great we thought it’d be fine. It became clear they are v diff

Family

2/10

Poor

09 Apr 2026

Michael

We booked St. Pete Shores Hotel (Itinerary #72071582369574) based on their listing, which prominently features a beachfront children’s playground. That amenity does not exist. It’s completely misleading.

What this hotel does not disclose is that the property is an active construction zone. The entire place is under renovation—potholes, construction cones, fencing, and yellow hazard tape everywhere. Construction noise runs daily from 8 AM to 5 PM, including weekends. This is not a vacation environment—especially not for families with young children.

The “Shore side” rooms (where we were placed) are in unacceptable condition:
•Broken patio furniture with holes
•Dirty toilet upon arrival
•Cigarette butts left behind
•Mismatched, worn-down furniture

This is basic cleanliness and safety being ignored.

We also requested adjoining rooms for our family. The front desk admitted there were still unoccupied rooms but refused to accommodate or make any adjustments. Zero effort to help.

This was not a budget stay—we paid a premium price for what was advertised as a family-friendly beachfront experience. Instead, we got a construction site with unsafe conditions and misleading marketing.

If you’re traveling with kids or expecting what’s shown in their photos—do not book here.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Michael

We had a great time. Two good pool bars and nice pool areas. Some construction going on but it wasn’t bad. This is a good property for the price. Not 5 star Ritz Carlton but good family beach hotel.

10/10

Exceptional

09 Apr 2026

Lorie

Great spot. Didn’t like how to had to pay more for a beach chair. Could understand cabana but not a regular lounger. Everything else was excellent

Family_with_children

2/10

Poor

09 Apr 2026

Steven

Building 4 I stayed in is horrible and the bed was sunken in. I guess 1 and 2 was renovated yet I had to pay the same price for low quality. Will not go back nor do I recommend.

Family_with_children

8/10

Excellent

08 Apr 2026

Deann

The beach was visible from our room. The room was not real clean & we had to ask for linens for the sofa bed. There was only 1 working ice machine for all 5 floors & many mornings there were no pool towels available. Staff was friendly. Apparently the hotel is being demolished soon for a JW Marriott to be built in its place so I don’t think they’re putting money into St Pete Shores for any improvements.

Friends

10/10

Exceptional

06 Apr 2026

Matthew

Great time

Family_with_children

4/10

Poor

05 Apr 2026

James

For the cost , there are far better places to stay. Our door key was permanently not working and the original room was not available.

Friends

4/10

Poor

05 Apr 2026

Michael

Shabby motel within the larger Sirata Neach complex. The place must be getting knocked down soon, it is awful. I spnt over £300 pounds to stay here, then got charged a $49 service charge - for what im not sure? At most property is 1 or 2☆ - read the recent reviews before booking! Toilet didnt flush, water wouldn't drain from the sink, stains on pillows, litter on the outdoor walkways to room doors - absolutely gross

Family_with_children

6/10

Pleasant

04 Apr 2026

Laura Kathleen

I will start off by saying that the staff, especially the bartenders and front desk staff, were amazing and as helpful as they could possibly be. With that said, check in was a nightmare. In the first room we had, the air conditioning was making a loud piercing sound that couldn’t be fixed. We got moved to a second room- got new keys and walked in on someone who was already assigned to that room. Room 3 finally worked but you can tell the owner’s only care about the main Sirata hotel because this room was so insanely worn down and dirty. We survived because the grounds are beautiful (although the construction noise was insanely loud and so many of the paths were blocked with construction equipment). Overall, our stay was great but this hotel needs to be condemned and they need to start over (which I think is their plan, hence why it’s such a disaster)

Rum runners and Happy Harry’s bartenders and waiters/waitresses are 10/10. :)

Family_with_children

2/10

Poor

03 Apr 2026

Amy

The room was surrounded to be ready at 4, but wasn’t ready until 4:30, I requested a pack and play 3 times and it wasn’t delivered until 8pm and left outside our door with the sheets and blankets. The rooms were absolutely disgusting and dirty with stains all over the linens and curtains. There was food left in the freezer and the floors were dirty. The ac made a terrible loud noise all night and the toilet kept running. The hotel was old and not well kept. The only positives were the beach access and the wait staff by the pool.

Family_with_children

6/10

Pleasant

02 Apr 2026

Rebecca

It was made very apparent that building 3 and 4 were being torn down. The room smelled clean and was welcoming when we arrived, as the stay continued the mild smell was overwhelming. Our eyes stung.

The staff were amazing. But do not stay in building 3or 4.

8/10

Excellent

01 Apr 2026

Linda

The room was 1.5 hrs late for check-in but they credited us $50 at the restaurant to which we didn’t get a chance to use. There were no wash cloths or hand towels in the room, only regular shower towels.

Family_with_children

2/10

Poor

28 Mar 2026

Sabrina

I specifically booked my stay at St Pete Shores Hotel the night before my half marathon because I wanted a relaxing, stress-free environment near the ocean. Unfortunately, my experience was the exact opposite.
From the moment I arrived, I had ongoing issues with my room key not working. After multiple attempts and repeated trips to get it resolved, I explained the situation to maintenance, expecting assistance. Instead, I was met with accusations that I was being dishonest in order to get a different room, which was both unprofessional and frustrating.
The lack of basic customer service and the way this situation was handled completely overshadowed what should have been a calm and important night before my race. I would not recommend staying here, especially if you’re expecting a smooth and accommodating experience.

6/10

Pleasant

27 Mar 2026

Elizabeth

Check in was a mess. Room wasn’t very clean, sink had hair and a braces rubber band and wouldn’t drain. Walked all the way to the check in counter to ask if someone could come clean the bathroom and housekeeping was already gone for the day. They gave us a different room. Walked all the way back to the new room only to find out the keys wouldn’t work. Walked all the way back to the front desk and had the reactivate the keys. Walked all the way back (there are 4 separate buildings and ours was not near the main check in) and keys still didn’t work. However, on the second trip down there I had asked for the direct phone number (because it’s not listed and the one on the confirmation email was not right) so I called the number and after waiting 15 min outside in the dark someone came and reprogrammed the door loc so we could finally get in. Property had 2 pools and one hot tub and was located on a nice beach. However it was rather run down and not very clean. I found out they had recently be bought by Hilton so they may be in the process of fixing it up but I was a little disappointed overall.

Friends

6/10

Pleasant

25 Mar 2026

Nicholas

We stayed in building 4 king ocean view room. Definitely outdated but overall decent. Rumrunners is perfect for breakfast and drink. We’re going to wait until the renovation is complete to return and try out the updated rooms.

Family_with_children

8/10

Excellent

23 Mar 2026

Lucille

We enjoyed our 1st ever visit to St. Pete's Beach. Our condo at St. Pete Shores Hotel was comfortable and in a good location. There was quite a bit of construction adjacent to the hotel which took away from the view from our balcony, but the typical noise experienced with construction was not an issue at all. So overall the construction did not interfere with our trip.

Partner

10/10

Exceptional

21 Mar 2026

Eileen

Everything was great considering they are under construction. The shower curtain was not clean but the rest of the room was clean. Both pools were open which was wonderful!

Friends_and_family Friends

2/10

Poor

20 Mar 2026

Brandy

Room was filthy not mention lobby had no one there for over an hour 20 minutes so we couldn’t check in til late then got horrible directions to our room and were outside going from building to building trying to find our room just to get inside the room and it looked like it hadn’t even been clean. Oh and they charged us a $300 deposit

Friends

6/10

Pleasant

20 Mar 2026

Medina

Great location. Close to restaurants and stores for basic needs. Beautiful beach and nice pool. However, the room was shabby and needed updating. The shower didn’t have much water pressure. It was fairly noisy until late at night - the rooms must have very thin walls because you could hear everything. Overall not terrible but also not great.

Family

8/10

Excellent

17 Mar 2026

MaryAnn

There was still sand on the floor after cleaning. Soap wasn’t refilled when it was gone. Some chipping at the paint in the bathroom sink. Overall, these are minor things. I love the location of the hotel and would stay there again.

Friends_and_family Friends

2/10

Poor

16 Mar 2026

Katie Lynn

When we booked this property, we were never told that there was going to be construction the entire time. It was noisy and it smelled. Our room was far from the pool and ocean and the maid rarely came to check on us. We had to go find her when we needed toilet paper for our room.

Family_with_children

6/10

Pleasant

15 Mar 2026

Timothy

Needs help!

Family

2/10

Poor

12 Mar 2026

Jessica

No beach view, room was so dirty and disgusting the two nights I stayed with my daughter we didn’t take a shower and we used bottle water for brushing teeth. When u closed door to room from rest of area you literally felt like in a jail cell. 48 per night resort fee and didn’t even get a beach chair, covered a beach towel that machine was broken and doubt anything clean Tons of construction and had to walk all around resort to try to get to beach,pools were okay but hot tub nasty and no lights around property at night. Food very over priced and not even guide zs

m

6/10

Pleasant

11 Mar 2026

rocky

this property is somehow connected the Sirrata its a older property and couid use a lot of general updating ...the rooms were clean as far as counters showers but corners trim etc are overlooked ..none of the room are directly facing the ocean but you can see at a 90 degree angle ..
the problem with this hotel is the ridicules fees they hook you with a lower rate then nail you with a $45 per day day resort fee that is for the use of there room phone and other made up stupidly....then on top of that $25 to park your own car ...add that to the price of there lower rate
another thing that really shock me was wanting to have a beer poolside is the insane price ...$10 for a 12oz plastic cup of draft beer ..add $6 for a well drink

Partner

4/10

Poor

10 Mar 2026

Brooke

You're paying for the location, and that's it. If you just want a room to crash at night, then it's sufficient enough... But don't expect anything beyond that. Make sure to wear slippers because the floors are disgusting; I went barefoot at first, until I realized the bottom of my feet were black! There was urine at the base of the toilet. Room service makes the bed, but doesn't actually change the sheets. They didn't replace the coffee, which was annoying when you wake up and realize you don't have coffee. Then you go down to the front desk to request more, but no one is there. Went down to the beach, where they had tons of beach chairs available, assuming they're provided by the hotel as part of the cost of amenities... But nope! As soon as we got comfortable in the chairs, a hotel staff member came over to tell us we had to pay $20 (per person) to use the chairs. Are you kidding me?! I read it was an extra charge for the cabanas, but the chairs?!
Overall, disappointed by the entire stay. Had I know, I would have paid the extra money to stay somewhere nicer. Would not recommend.

Partner

8/10

Excellent

09 Mar 2026

Mark

No

6/10

Pleasant

09 Mar 2026

Mike

No ocean view room
Rooms are
Dated need some upgrades

4/10

Poor

06 Mar 2026

Paula

Room needed to be updated.
Bathroom sink looked like it had been painted. Paint was cracked and peeling. Curtains were wrinkled and stained.
$40 per day resort fee added on.
Tried to charge me $25 dollars a day for parking at the hotel. Never heard of such a thing! I had a meltdown and it was lowered to $3 a day.
Should have been zero!
Beach is awesome. Pool was warm.

Partner

2/10

Poor

04 Mar 2026

Liliana

Don’t let Expedia fool you with the perfect photos. This property is currently under construction and the entire time all we heard were cement trucks and drilling. The beach was closed off due to the construction. We had absolutely no idea this was happening before booking. Also, they have a few different buildings. We were given a room in one of the buildings that is set to be demolished soon. The sliding glass door croaked and groaned as we tried to pry it open. The elevators were dirty with what looked like pee stains on the floor, not to mention the glass. Buyer beware.

2/10

Poor

01 Mar 2026

Lisa

Patron sitting in a lounge on the pool deck smoking at the pool. No room service - supposed to get coffee - 2 bottles of water daily - never received anything. Went to front desk get a comforter as there were none on the beds - waited 30 minutes then after 4 hours we still didn’t have them delivered. Music at Harry’s bar was very loud as we sat on our balcony. Door was paper thin and noise from people walking past our room every morning very loud. Construction site on the premises- would have been nice to know about this. Parking fee that was also an extra fee.Arrived after 4 pm - room not ready - staff said they’d call and text when room ready - at 6pm no call or text we went to the front desk and finally got into our room. Room was filled with dust- on end tables - cupboards etc - very old and outdated - desperately needs updating. Locals parking and entering the resort without paying was observed daily.

Partner

4/10

Poor

27 Feb 2026

Judy

Room was semi clean but in poor condition
Badly stained furniture,drapery
Didn’t want to set on furniture
Entire facility was not very clean with beach construction going on constantly with not notified when reservation was made
Will Not Stay Again POOR! For the money

4/10

Poor

25 Feb 2026

Gregory

room was in poor condition, flooring was buckled, door would not open at railing to enjoy the ocean air, and other aged condition. It was also susposed to be an ocean front multiple bed room and we got a ocean view at best. The main restaraunt listed was not open and we had to go to other places for dinner and breakfast. Much construction going on making it difficult to enjoy views and the noised started too early. We stayed here approximately 5 times in past years and had enjoyable stays, but not this time. I do plan on going further with reviews in different sites so others can beware, Expedia is the other culprit in this as this is where I purchased the room.

Partner

6/10

Pleasant

24 Feb 2026

John Joseph

The microwave did not work nor did an outlet
By the sink.
House keeping was inconsistent with restocking the coffee and water and the floor felt like it wasn’t swept all week
The body wash was empty when we got there and was never replaced or refilled until the day before we left
Charged us a daily fee for parking, which most resorts include in their resort fees
Charges for beach chairs and umbrella were extremely high, not many people using this service due to the high prices
Love the location and the beach-food at Rum Runners was great.

2/10

Poor

23 Feb 2026

Casey

I chose sirata on Expedia based on pics and positive reviews, and Expedia changed it to st Pete shores, without my knowledge, very deceptive dirty unclean sheets with sand no crib as stated, horrible service never again will I book with Expedia, BEWARE this is a hole in wall my understanding is it is being torn down after much research, very shady practice by Expedia

Family_with_children

8/10

Excellent

22 Feb 2026

Scott

Doing updates and construction.

Business

8/10

Excellent

22 Feb 2026

charles

clean room, staff, amenities,

Friends_and_family Family

6/10

Pleasant

21 Feb 2026

Mark

Booked Sirata online and last min it switched to st Pete shores, make sure you confirm where you are staying, called and was able to be moved into the renovated Sirata not the old buildings that are now st Pete

Family_with_children

8/10

Excellent

21 Feb 2026

John

Cleaning service only came 3/6 days

Family_with_children

2/10

Poor

18 Feb 2026

Brooke

This was our fourth time staying at this property. We were in building 4 which is more ran down than other buildings on property. When we arrived, our balcony door wouldn't open. On day 2 the bathroom light stopped working. We were told they didn't have any available rooms, yet there were clearly multiple empty rooms, including the room right next to us. Harry's Bar wasn't open most days. And they're doing construction on a new pool/restaurant area so it was very loud during the day and they have a huge beach area tarped off so you have to walk clear out and around to actually get to the beach. The morning we checked out for an early flight, they had the entrance and then all passage ways blocked off with cones and plastic. It was absurd! We watched a garbage truck try to pull in and have to reverse out, and I had to move cones so our Uber could at least pull in and turn around to pick us up. It's frustrating that they're adding on to the hotel when several areas they already have are in desperate need of renovations. We will not be back.

Partner

2/10

Poor

16 Feb 2026

Richard

We had to chase housekeeping to get bedding for the sofa bed for the kids to sleep on (despite the booking clearly being for 2xadults and 2xchildren) we got given two sheets and an empty pillow case, no additional pillow so we just gave them one of ours. Could have done with a blanket too. The sofa bed was so old and uncomfortable, the kids had a terrible night sleep. The light in the main bedroom didn’t work. The sink and bathroom generally need updating. We stayed for just one night otherwise we would have chased for issues to be fixed.

Lots of building work going on to expand the hotel but they could do with updating/maintaining what they already have. The staff at reception and the two outdoor bar/restaurants were great and it’s an ideal location. But I would suggest picking a different hotel.

Friends_and_family Family

4/10

Poor

16 Feb 2026

Brad

Upon checking in had to walk back and forth to the office (long walk) because the key was not programmed correctly. Maintenance had to come to the room to reprogram, then once the card key worked he had to break into the room because it was locked from the inside. Once we finally got in the room we immediately noticed it appeared someone had recently shaved in the bathroom because there was a lot of hair in and around the sink. Called the front desk to have it cleaned, and also coffee maker did not work and no remotes for the tv’s. Floors had not been mopped in quite some time - if we walked in the room without shoes the bottom of our feet were black. This room was disgusting.

Had a second room that was not as nasty - we had bought some disposable cups, silverware, and snacks for the room and left them on the table, but the throne time we had it cleaned all of the items were either thrown out or taken.

Leisure Family

4/10

Poor

14 Feb 2026

Jennifer

Overall pretty bad unfortunately. Especially for the price.
Check in the computers were down. Couldn't find my reservation. Was supposed to pay $45.20 upon arrival, was charged 121.95 and now 2 days later I've been charged another 121.95
When I booked the room it said nothing about a \"partial beachview\" but we were facing a construction site and had to peer over the railing to our right to see the beach. We went to the beach to escape the construction at home so a heads up that the adjacent building would be a worksite bright and early was a huge bummer. The guy with the leafblower before checkout as we were trying to enjoy some coffee was equally as irritating.
The room was dirty; Floors and baseboards were disgusting and there was an inch of dust on the beside tables, lamps, clock and phone. The sink fixtures in both the bathroom and kitchen looked like they hadn't been wiped in many uses.
The bed was comfy.
I would never stay here again :(

Leisure Partner

4/10

Poor

11 Feb 2026

Lindsey

Overall disappointed. They are going through construction which we were not aware of. The pictures are very deceiving. I’m sure that’s what it looked like at one point but it certainly does not now. They have pictures of the beach as if they have access and chairs, but they don’t. Pools were cold, even though they said they’re heated. Splash zone was freezing and not a soul was in there. Food was overpriced and not good. Got “upgraded” to a new room because of the renovations and it did not have a separate room which we desperately needed for our little kids. So no sleeping went on either. Not the relaxing vacation we were hoping for.

Friends_and_family Family

4/10

Poor

09 Feb 2026

James

Only 1 pool heated due to huge construction that had things closed. Elevator floors were disgusting. Balcony sliding door didn't slide, it was old long past needed replacement. Price per night was waaay to high for condition of this property!

10/10

Exceptional

09 Feb 2026

Dan

Everything was clean and very well kept

4/10

Poor

08 Feb 2026

Anna

I stayed at this property for a girls trip, there were 3 of us. We opted for a family suite for more room. The room had a queen bed, pull out sofa bed and bunk beds. There were no sheets on the sofa bed or the bunk beds. There were also no wash cloths in the bathroom. We had to ask 4 different times to get, sheets, wash cloths and a blanket. That was the day we arrived! The next day we had no cleaning service or clean towels. So we asked again. I did also ask if we needed to ask for this service daily and was told no, it should just be taken care of. We also ran out of toilet paper! Shelly at the front desk was wonderful! I don’t think that I would stay at this property again based on my experience.

Leisure Friends

4/10

Poor

07 Feb 2026

Anna

Only had hot water for one night of our stay. We would have never booked if we had known that two out of the three restaurants weren’t even operating. And the whole beach view from the one restaurant was blocked by construction.

We didn’t have any sort of sign to put on our door for housekeeping to leave us alone and she came slamming on the door at 9 o’clock in the morning and woke us up. And then the next day she was in the room next to us talking so loudly that it sounded like screaming at 8am.

Linens on the bed were soooo starchy and scratchy.

Leisure Partner

6/10

Pleasant

05 Feb 2026

Liana

Weird stay. Booked at Sirata, says St Pete Shores hotel. Never wanted to stay at St Pete Shores Hotel. Did stay at Sirata. Repeatedly got asked to pay more fees and more money no matter how many times we were told we’re settled, staff just said “our system is saying….” First night had to move rooms bc smoke detectors blink and first room was over our faces and also was told front desk can’t change our remote batteries (tv remote was dead) and they had to wait for maintenance LOL. Stay was mid and expensive w all the extra feels. 2 ppl and a car is an extra $120/night just to be at hotel. That being said, hotel was clean and staff was friendly

8/10

Excellent

04 Feb 2026

Arthur

Day bartender Dominic was great - great service , check in was greet by staff

8/10

Excellent

25 Jan 2026

Jodie

Cleanliness not up to standards. Had to clean floors.

Leisure Family

10/10

Exceptional

25 Jan 2026

Joseph

Everything was awesome a little disappointed that Harry’s beach bar was gone, but it was a great experience

Leisure Self

10/10

Exceptional

29 Dec 2025

Amy

Wonderful staff—especially Glen—and a great location steps from the beach. Loved the suite with balcony.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Jazmin

Room was perfect I would’ve like to had a heads up about parking price was ridiculous expensive and no supervision what so ever as much as we guess have to pay other thatn that great place

Friends_and_family Friends

10/10

Exceptional

25 Dec 2025

Jonathon

Room was nice. Views and beach was great. Convenient to dining. Very well staffed.

Leisure Self

2/10

Poor

23 Dec 2025

Julieth

The room is not at all like the one in the pictures. The room has so much dirt and fuzzy stuff on the ceiling. The floors appear to have had a flood. The bath tub looks like it’s never been cleaned. The sink needs to be replaced. The refrigerator has do much thick dust. I’m not sure if the bedding has been changed between guests.

Leisure Family

4/10

Poor

21 Dec 2025

Jose

Staff was great. Property is under MAJOR renovations!

10/10

Exceptional

21 Dec 2025

Erica

.

8/10

Excellent

15 Dec 2025

Barry A

Staff was very helpful with changing rooms as our first room was terrible old and dirty. We were upgraded to a new area of hotel and completely enjoyed the remaining time