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Bisila Palace

Malabo · Equatorial Guinea

Carretera De AeropuertoView location

8.0/10Excellent14 Reviews
Cleanliness7.6/107.6
Service8.0/108.0
Comfort8.0/108.0
Condition7.4/107.4
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bisila Palace

The Bisila Palace Hotel is located in the city of Malabo, only 2 minutes by car from the new international airport of Malabo. It is ideal for business, events, and relaxation after a day of routine. The hotel has 200 rooms, including 15 Suites.

The Suites are between 59 m2 and 105 m2 in size and Standard Rooms have 28 m2. Interconnecting rooms are available. You have a choice for King or Twin beds.

All Suites and rooms featured ensuite bathrooms with a bathtub and a walk-in shower, TV, mini fridge, safe, tea and coffee set, and are centrally air-conditioned. Besides, the Suites have an extra guest toilet, and Deluxe Suites are featured with a fully equipped kitchen.

In addition to the accommodation facilities, the property also has a handicapped room to support people with disabilities.

Read more about this hotelShow less

With a stay at Bisila Palace, you'll be centrally located in Malabo, within a 10-minute drive of Malabo City Hall and Universidad Nacional de Guinea Ecuatorial. This luxury hotel is 4.3 mi (6.9 km) from Estadio Internacional and 4.3 mi (7 km) from Cathedral de Malabo.

Make yourself at home in one of the 200 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Malabo? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and 7 meeting rooms.

A shuttle from the airport to the hotel is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    Hindi

    German

    English

    French

    Spanish

Nearby attractions

Malabo City Hall 6.6 km / 4.1 mi
Estadio Internacional 6.9 km / 4.3 mi
Cathedral de Malabo 7 km / 4.3 mi
Universidad Nacional de Guinea Ecuatorial 7 km / 4.3 mi
Arena Blanca 43.1 km / 26.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 187
  • Single rooms: 123
  • Twin rooms: 50
  • Junior suites: 2
  • Suites: 8
  • Connecting rooms
  • hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Airport
Show 67 more facilities & services
  • Golf course
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hire
  • Transfer service
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • CloakroomExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • Concierge
  • Sun terraceExtra charge
  • Gym
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Grill/BBQ
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • 24h dining café
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Massage
  • Breakfast
  • Breakfast buffet
  • Early bird breakfast
  • Buffet lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Breakfast and dinner
  • Half Board
  • Full board
  • Gluten-free meals
  • Vegan meal
  • Halal meal
  • Early departure
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Bisila Palace

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Bisila Palace

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Bisila Palace

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Bisila Palace

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Bisila Palace

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bisila Palace

8.0
Excellent
14 Reviews
Cleanliness
7.6 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.4 /10
Amenities
9.6 /10
5 reviews shown
2/10
Poor
27 Jan 2026
Alex
Unbeleivably terrible on every level possible.
Very unprofessional
Not clean
Didn’t come pick me up from airport even after emailing them
Stayed for 2 nights and paid for 3. Wouldnt issue me a refund as i couldn’t stay longer in such hotel.
Moved to another hotel.
Leisure Self
10/10
Exceptional
07 Nov 2025
Yannick
The room was great, not to mention a warm welcome from the friendly and professional staff.
10/10
Exceptional
29 Oct 2025
Alicia
Everyone was extremely kind and courteous. Service was wonderful!
Self
8/10
Excellent
18 Aug 2025
Anthony
Staff was get friendly, food and service was top notch. Towels bed linens and furniture was not new.
Business Friends
2/10
Poor
14 Aug 2025
Anthony

Incompetent, lazy service personified by manager

Such a tiring experience of lazy incompetent service.

We extended our stay in Malabo to 5 days and were going to stay the full time in Bisila but ended up checking out early because of the lack of quality, the laziness and rude behaviour of the staff, championed by Trinidad. Her disregard for clients and lack of responsiveness compared with her vigor and energy invested in providing excuses and blaming the customer for everything that was wrong was a wonder to behold.

Some structural nuisances also … air conditioning mediocre, toiletries scant and scarce, keys never work more than once, beds cushionless, damp pervading everywhere, for the price it’s poor and dated.

The only saving grace is the kitchen staff who are cheery and willing to satisfy customers despite some mediocre buffet fare.

Location & surroundings

Bisila Palace
Carretera De Aeropuerto, Malabo, Equatorial Guinea

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Bisila Palace

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