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Red Lion Inn And Suites La Pine Oregon

Bend - OR · United States

52560 Highway 97View location

5.4/10Review score247 Reviews
Cleanliness6.4/106.4
Service6.2/106.2
Comfort5.6/105.6
Condition5.2/105.2
Location6.0/106.0
Neighborhood6.4/106.4
Amenities5.0/105.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Red Lion Inn And Suites La Pine Oregon

Enjoy stunning views from your private balcony or patio at the Red Lion Inn & Suites La Pine. This motel offers complimentary Wi-Fi, concierge services, and an on-site restaurant for a convenient and comfortable stay. Business travelers will appreciate the business center and 24-hour front desk.

Each of the 21 air-conditioned rooms includes a refrigerator, cable TV, and a private bathroom with a deep soaking bathtub and complimentary toiletries. Free self-parking is available.

Located in La Pine, you'll be within a 10-minute drive of La Pine State Park and Quail Run Golf Course, and a short drive from attractions like Lava River Cave and Lava Lands Visitor Center.

Read more about this hotelShow less

Located in La Pine, Red Lion Inn & Suites La Pine is within a 10-minute drive of La Pine State Park and Quail Run Golf Course. This motel is 11.7 mi (18.9 km) from Newberry National Volcanic Monument and 14.4 mi (23.2 km) from Lava River Cave.

Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Featured amenities include a business center, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No alcohol served onsite Guests will receive an email with special check-in instructions Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 AM please contact the property in advance using the information on the booking confirmation. Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 100.00 per pet, per day
    • Service animals are exempt from fees
    • Early check-in fee: USD 20.00 (subject to availability)
    • Late check-in fee: USD 20.00 for check-in between 11:00 AM and 11:30 AM
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

La Pine Square 4.8 km / 3 mi
Frontier Heritage Park 4.8 km / 3 mi
La Pine Public Library 4.9 km / 3 mi
Little River Plaza 5.1 km / 3.1 mi
La Pine State Park 7.6 km / 4.7 mi
Quail Run Golf Course 8.3 km / 5.2 mi
Deschutes River 12.8 km / 8 mi
LaPine State Park Pet Exercise Area 15.4 km / 9.5 mi
Newberry National Volcanic Monument 18.9 km / 11.7 mi
The Village 22 km / 13.7 mi
Sage Springs Club & Spa 22.5 km / 14 mi
Sunriver Resort Golf Course 22.6 km / 14.1 mi
The Cove 22.8 km / 14.2 mi
Lava River Cave 23.2 km / 14.4 mi
Sunriver Nature Center 24.3 km / 15.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 21
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Terrace
  • Business centre
  • Minimum check-in age: 18
  • Horse riding
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    STUDIO QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    STUDIO TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Red Lion Inn And Suites La Pine Oregon

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Red Lion Inn And Suites La Pine Oregon

5.4
Review score
247 Reviews
Cleanliness
6.4 /10
Service
6.2 /10
Comfort
5.6 /10
Condition
5.2 /10
Location
6.0 /10
Neighborhood
6.4 /10
Amenities
5.0 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
sylvia
Ok place to stay. Clean room staff okay
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Robyn
Older property. AC blows directly onto the bed.
Staff very pleasant. Breakfast not very good
Partner
4/10
Poor
11 Jul 2026
Susan
Not good, but best and only in the area
Partner
6/10
Pleasant
28 Jun 2026
Jean
Thought it was too much $ for what kind of place it is. Probably a small step up from hotel 6 type of hotel.
No hand soap in bathroom. No body soap in container in shower. Tried to call front desk , no answer. Had to walk down to front desk. Not much to choose from for continental breakfast. Linens were clean but bed wasn’t all that comfortable.
Partner
8/10
Excellent
28 Jun 2026
Elaine
Decent spot. Great staff!
Family
10/10
Exceptional
14 Jun 2026
Helmut
The place was very clean, quiet, easy access to the room. The lady at the front desk was very kind, helpful, and accommodating. Everything was great! Will definitely stay again.
10/10
Exceptional
11 Jun 2026
Adam
Excellent staff. Check in was fun. Good access to the highway, food, and fuel. Room was very comfortable.
Self
10/10
Exceptional
29 May 2026
Margaret
While it is small and an old building, it was cleaner than most hotels. It was actually impeccable. And the bed was comfortable, which is why we stopped.
Partner
6/10
Pleasant
28 May 2026
athena
The staff was very informative about the local area! The look of the room did not match the fancy of the sign. It’s an old property that needs a lot of updating. I travel a lot and expect places like Red Lion and etc. to have a higher standard and look.
Family
4/10
Poor
24 Apr 2026
Rodney
I had requested an ADA room but was told they didn’t have one. I thought all hotels were supposed to have at least one room that was ADA. They did put us on the ground floor even though it was more costly because they only had “suites “. We walked into a regular room with a queen bed, fridge and microwave. lol nothing special. Man at the front desk was very polite and helpful.
Partner
10/10
Exceptional
22 Apr 2026
Kevin
Very enjoyable stay great host/owners
Friends_and_family Family
10/10
Exceptional
24 Feb 2026
Randy
Awesome suite at an awesome price.
Family_with_children
2/10
Poor
19 Jan 2026
GINA
The property was severely ran down, the lady working was rude and the room was gross. The heater ran all night and was noisy. The sheets were stained and the pillows had a musty smell.
Leisure Pet
10/10
Exceptional
18 Jan 2026
Chuck
Hot tub is outside.. weather is too cold, or I'd be using it. Occasionally people seem to be hanging out in the parking area. I've never felt that it wasn't safe. Definitely could use a larger pet area than the tiny green spot at the end of a parking row.
Everything else is thumbs up- nice sized room, very clean and very comfortable mattress. I've stayed here a few times and would do so again.
Leisure Pet
8/10
Excellent
20 Aug 2025
Renee

Basic hotel to sleep at night

I was not super impressed with this location. The rooms were okay. I got a room on the top floor. Room 121. I paid more than I wanted to and this place does not have a pool or hot tub. I wished I got the other hotel. They did offer a grab and go breakfast.
Self
2/10
Poor
01 Aug 2025
Elisabeth

Terrible front desk

HORRIBLE EXPERIENCE. Reserved a room at pet friendly hotel through hotels.com. When I got to the hotel the front desk person was rude and refused me the 2 rooms I had reserved because she said that she had no pet rooms left.
Friends_and_family Family
2/10
Poor
28 Jul 2025
Hannah
They used pallets instead of a bedframe
10/10
Exceptional
26 Jul 2025
SUZANNE
I do think it is over priced.
Friends_and_family Family
2/10
Poor
18 Jul 2025
John
It was gross
10/10
Exceptional
16 Jul 2025
Roy
What I liked best was that Expedia messed up my reservation and the hotel fixed it with a great attitude. You can't beat that kind of customer service with a hotel.
Business Self
2/10
Poor
14 Jul 2025
Dallin
Terrible service and bad integration with expedia's website. When searching for a pet friendly place, this hotel pops up but doesn't include and details beyond \"pet friendly\". So after driving for 9 hours and arriving at 2:30am, I call the service desk to make sure we can still check in and the lady there was very rude. After arriving, she was rude and ripped up all the papers and receipts for my check in after discovering the dog we had was more than 20lbs. I wouldn't have booked this place if I had known that was the condition of being pet friendly but again, when initially booking it wasn't shown anywhere.
Leisure Pet
4/10
Poor
13 Jul 2025
Robert
Not worth the cost
Leisure Partner
6/10
Pleasant
04 Jul 2025
Verified traveler
Convenient one night highway stay. Room somewhat run down. Overpriced. It had a bed, fridge, coffeemaker and microwave and TV
Self
6/10
Pleasant
04 Jul 2025
Casey
Pros - Room was clean

Cons - Room had a strong odor upon arrival. Front desk person threatened to charge me $10 if I didn’t return room card the next morning
Business Self
8/10
Excellent
23 Jun 2025
Katie
Friendly staff, room was cute, comfortable and clean. Breakfast was good & a nice variety. I would stay here again.
Leisure Family
2/10
Poor
06 Jun 2025
Crystal
I was charged $50 by property for “late arrival”
Business Family
2/10
Poor
31 May 2025
Anne
Rude desk clerk. Horrific run down facility. I ended up leaving the motel to stay elsewhere.
8/10
Excellent
08 Apr 2025
MICHAEL
Management was great for checking in. It's the typical hotel right on the highway
2/10
Poor
12 Mar 2025
Paul

Red Lyin Inn - bait and switch

Please to point out where in the booking site there is reference to up or downstairs. I cannot find it. If there is, a more obvious note should be displayed. A written request for downstairs and follow up call to confirm still resulted in additional cost.
After a 500 mile day we chose to pay. Front desk asked if we were unhappy about that. Hoping it was a rhetorical question our answer got our reservation cancelled and we were asked to leave the premises.
Please to note they cancelled my reservation, not me. Still waiting for a refund. Contacting credit card company soon to dispute the charges.
Partner
2/10
Poor
02 Dec 2024
Kathleen
This property is run down. Disappointing especially for Red Lion trademark property. Although clean, the rooms paint was peeling and towels were frayed and tired. The room was not heated for arrival, so walked in to a 50 degree temperature.

The breakfast offered was some granola bars from Costco and Little Debbie muffins. The lobby is tired and not welcoming.

The property was listed as pet friendly, yet on Expedia there was no way to indicate the pet and what the pet fee was. Upon arrival we were informed our Expedia price could not be honored and the pet fee was $100 and nonrefundable. We ended up paying over $275 for one night at this VERY subpar property.
Pet
8/10
Excellent
25 Oct 2024
Nathan
Great place
Business
2/10
Poor
16 Oct 2024
jessica
It doesn't represent Red Lion very well it's the dirtiest and most ruin down Red Lion I've ever seen
Leisure Pet
2/10
Poor
07 Sep 2024
Dallas

Just don’t you will be disappointed!!!!!!!!!!!!!!

I booked a queen suite and I think I was put into a whatever? I had no balcony like it said it would online. I wasn’t even given a price for the room like I was told I would by the facility personnel. He said the manager had to go online to figure it out once she got home. I stayed up as long as possible to get that info and was told I would receive a call to my room, also didn’t happen. When I went to the office I was told that because I booked it online I couldn’t get a final price from Red Lion. The walls are super thin and the ceiling sounded like the occupants above were about to fall through the floor. The road noise is horrible and I could hear multiple tv’s going most all night. If you want sleep I do not recommend. I work for a very large local corporation and will not recommend anyone stay there. Also the continental breakfast I would rate below a 1 if possible. I will say the room was clean, so hats off to the maid service. My final rating would be 0 of 5
Business
2/10
Poor
28 Aug 2024
Eben
Sent installers to stay at this hotel for a night and they reported that the rooms had bed bugs
Business
10/10
Exceptional
30 Jul 2024
Larry
Very clean room. Staff was very friendly.
Leisure Friends
10/10
Exceptional
21 Jul 2024
Joel
Nice service!
Leisure Family
8/10
Excellent
20 Jul 2024
Robert
We just spent the night and left early.
Partner
8/10
Excellent
20 Jun 2024
Timothy
Clean comfortable. Friendly staff
Friends_and_family Family
6/10
Pleasant
18 Jun 2024
Thomas
Too small of Bed
Leisure Partner
10/10
Exceptional
12 Jun 2024
Verified traveler

Modern motel in small town central Oregon

You could tell by some of the architectural details that this motel is old. But it is renovated and is fresh and new and modern. And very clean and quiet.
I especially appreciate multiple electrical outlets and USB ports in easily accessible spots in the room.
A/C was easy to use.
Mini-fridge was cold and ready to use and had a small freezer, so I could re-freeze the blue ice pack for my car cooler.
In the same parking lot as the motel there is a pizza restaurant and a Chevron with convenience store.
Self
2/10
Poor
28 Dec 2023
Gary
Overcharged...they did not accept the booking rate stated on my reservation! They said that I had to pay Expedia at time of booking! Never before have I had to do that. Looks like a book and switch scam!!!
Business_and_leisure Family
6/10
Pleasant
26 Nov 2023
Jacquiline
It was very noisy and i ask for a bottom floor room and got a upstairs room. It was hard on me i am handicap.
Leisure Family
2/10
Poor
15 Sep 2023
Pietje
I selected the more expensive \"pet friendly suite\" vs other room options when booking with Expedia at the Red Lion Inn in La Pine, OR. It showed as available. But when checking in it was unavailable. The front desk agent offered a room where I could pay an additional $100 per dog (if under 10lbs)! What are they, the Ritz? I left with the agent saying I had to pay a penalty for cancelling. Uhm, no? You didn't have the room I reserved, that's on you. She continues to say I didn't understand and that likely the upcoming month they wouldn't accept pets at all anymore.
Here I thought Red Lions were pet friendly. But also, don't make the pet friendly suite as available on hotel sites, when they aren't. I had to book alternative accommodations.
Expedia came through and had the penalty waived.
Business_and_leisure Pet
2/10
Poor
08 Sep 2023
Anna
Felt it was deceiving. Paid for the pet friendly room then once we checked in they added another $100 per night for a pet. We have family in the area so we took our dog there to save. When I informed the desk she said, “it’ll be $150 charge if we sneak our dog in.. “How rude”! As if. We actually are hospitality business owners and we’re very offended. At checkout the same person was rude, not a thank you or how was your stay.. nothing.
Leisure Partner
6/10
Pleasant
08 Jun 2023
KATHLEEN
Only place have stayed with our dog that charges $100, at most have paid $20, with pet fee paid about same as staying somewhere else for a week.
Leisure Pet
10/10
Exceptional
09 Apr 2023
Sean
The LaPine Red Lion was a good value. I wanted a basic hotel that was clean and hassle free. They delivered. I'd definitely stay there again
6/10
Pleasant
26 Nov 2022
Art

colder than snow.

Very clean Heater worked great. It was real cold outside.
6/10
Pleasant
22 Sep 2022
George

Definitely won't stay here again

They did not have our reservation when w arrived. We had to ask for another wash cloth and hand towel since there was only 1 of each in the room. The breakfast they offered consisted of yogurt.
Partner
4/10
Poor
17 Sep 2022
Constance
The cost was expensive considering the environment was more like a Motel 6 but we paid the cost of a premium hotel.
Business
6/10
Pleasant
12 Jul 2022
Linda
Bed was not comfortable. Ants all over outside and everytime you open the door ants come in the room. Would not stay here again
Friends_and_family Family
8/10
Excellent
11 Jul 2022
Martha
The room was clean, bed & pillows very comfortable. The grab & go breakfast was okay. Front desk friendly and fast at completing check in
Self
4/10
Poor
03 May 2022
Verified traveler

Do not stay here!!

Customer service was awful. Rude at check-in and in the morning the woman burst into my room before I had checked out.
The shower was clean but otherwise didn't seem very clean. I had to get my own toilet paper from the car because a previous guest had gotten poo on the roll and it hadn't been replaced.
It was very noisy and uninviting. The price is about twice what this slum motel should be and I'm very upset about the $100 deposit. I don't know when I'm going to get that money back and she didn't tell me about it until it had already been charged. I will not stay here again, I would rather sleep in my car.
Business
4/10
Poor
28 Dec 2021
Verified traveler
Hotel was sketchy. Sheets were dirty, no coffee maker in room, the bath tub was painted with some sort of grey stuff that was dripped all over the floor and the sides and walls of the tub. They are not service animal compliant. Charged my daughter an extra $200 dollars because her SERVICE dog went into the room while they were loading the car. She has her service animal for driving due to severe anxiety in adverse weather conditions
Partner
6/10
Pleasant
27 Nov 2021
STEVEN M
Pretty dated, nothing terrible, just all patched together, refridge oddly located on floor, obviously missing a table, room was never remade, re-cleaned or restocked during my 3 night stay. It was all functional in a utilitarian sort of way.
Leisure Self
4/10
Poor
21 Sep 2021
Kristina

Where's my money?

I have been waiting over a week for an unauthorized charge of an additional $50 the be refunded that the front desk lady said would be back on my card by 10am. The rooms are large but barely average and the Best Western is way nicer and was less expensive and way nicer.
Friends_and_family Friends
2/10
Poor
08 Sep 2021
Cody
Stains on the sheets(blood or fecal matter), fridge is unplugged so not cold. Not enough towels, pillows are absolutely terrible, the tv was 20-30 years old, the room had the worst smell ever, and the bath tub was so filthy I didn’t even take a shower. I never leave reviews but this place is a complete dump and the worst place I’ve ever stayed. For $140, it certainly was price gouging.
Leisure Self
6/10
Pleasant
30 Aug 2021
Patrick
Extraordinarily loud room HVAC unit was annoying, it was hard to carry on a conversation with it on. We normally sleep with fans on but someone who is sensitive to noise will have a hard time. Room was clean but felt \"tired\" and dated.
Leisure Partner
4/10
Poor
22 Aug 2021
Verified traveler
Pillows are exceptionally horrible. No coffee in the rooms and reception area coffee is often closed or limited.
Air conditioner had missing knobs to regulate. Lost my bracelet in the room, and it wasn’t recovered after calling and inquiring about it.
Leisure Family
10/10
Exceptional
16 Aug 2021
Verified traveler
No
Leisure Self
2/10
Poor
27 Jul 2021
Dawn
I had made it for pet friendly, and we called to make sure that it was. My daughter got there they had only 2 rooms pet friendly and they were already use. So didnt stay had to go to bend and get more expensive room. I better not be charged.!!!!#:#
Friends_and_family Family
2/10
Poor
19 Jul 2021
Verified traveler
We booked this awful place for a stay the same n
2/10
Poor
16 Jul 2021
Jeff

Awful hotel with the worst customer service!

We had the worst experience! I want a refund! The lady at the front desk wouldn’t let us check in until 4pm saying they were behind and we came back after 4pm. We were there for a couple hours when she called our room saying she had no idea we had our children with us and needed to change us extra! When I refused because we had late check in and our records say 2 adults and 2 children clearly, she screamed at me to leave and hung up the phone! I went to the office to speak with her she was so awful to me and kept screaming at me to get out and leave! I said fine I would like a refund and she said I would get 0 back! After her screaming and yelling that she wouldn’t give us anything she locked herself in the office so I couldn’t speak to her! I had to call the local police and when they arrived he told me they have been called because of her doing this to other people! She tried to tell the officers that I threatened her! We left and couldn’t get any other room for the night and had to sleep in our car! I also tried contacting you at hotels.com and never got a call back! I am truly disappointed in this company and this hotel and advise people to not use! Please just give us a refund. I have never had customer service this bad in my life!
Friends_and_family Family
10/10
Exceptional
11 Jul 2021
Verified traveler
Xx
Leisure Family
6/10
Pleasant
02 Jul 2021
Debbie
The room was smoking hot and had to sit outside while the VERY loud old air conditioner tried to cool it off. Had to run it all night so didn’t sleep very good because of the noise.
Friends_and_family Family
2/10
Poor
28 Jun 2021
Verified traveler
Our family went there for a funeral and the owner charged each kid $15 each more a day and we had three kids We normally hotel kids are free and also we had an aunt that came in for one day and because there was no other hotels the owner took advantage of them and charge them $230 for one night when the room was worth $40 a night awful awful owners I recommend nobody stays there ever
Business Family_with_children
4/10
Poor
20 Jun 2021
Charlene
A/C not working. It was loudspeaker/c sounded like a vacuum cleaning running all night. Very disappointed in hotels.com. for suggesting this place.
Partner
2/10
Poor
19 Jun 2021
Verified traveler
The Manager at the site did not acknowledge that we booked our stay with our pet dog and we were sent away without being able to stay there. told us that she would not refund our money because we booked through expedia. I was livid and she was completely rude and dismissive at the start. We ended up driving home all night to Central California
Business_and_leisure Pet
6/10
Pleasant
15 Jun 2021
Verified traveler
the toilet was so small that being using a cane it was very hard to get up off the stool with nothing to realy hang onto. the check in person did move me to a ground floor room that I was thankfull for
Leisure Self
10/10
Exceptional
02 Jun 2021
Ronald

A nice place to stay!

The Timbercrest is a very nice place to stay! I arrived early. They checked me into a clean room. They have made many upgrades since I was last here. They continue to improve. This is a great place for a rest. I highly recommend it!
Business
10/10
Exceptional
30 May 2021
Karen
Perfect. Love this little spot. Will stay here again if in the area!!
Self
6/10
Pleasant
17 May 2021
Verified traveler
It really needs an up grade in the bathroom and a coffee in the am would be great.
Leisure Partner
2/10
Poor
07 May 2021
Verified traveler
pillows had stains no coffee pot, fridge unplugged, car would idle at night outside for 30 min. or so at least 3 times through the night. At check in a 30 dollar additional fee was charged for my dog was not expressed on login with expedia and a 50 dollar deposit was also not. Toilet paper ran out after the quarter roll was used up with no spare roll available. will never stay there again.
Leisure Pet
2/10
Poor
22 Apr 2021
Julie

Nightmare night

Booked a regular room for my husband our dog and me,when I got there they said that there was one room left but they needed to upgrade us to a double queen size room so I said OK but then they charged me $50 more also it was $40 for dog. Room was stinky and not very modern at all also the window would not lock and we were on the bottom floor. Thermostat must’ve been broken because no matter what we did it still put out lots of heat even sitting it off and was very uncomfortable, open the front window but had to deal with people right outside our door talking and smoking, traffic and a train several times going by just across the road. Got a very lousy night of sleep will never stop there again.
Friends_and_family Family
8/10
Excellent
13 Apr 2021
Verified traveler
Stayed here because of it's proximity to an event my family was attending. Conveniently located off HWY 97, close to bend and La Pine. Also in a stretch of other businesses in an otherwise isolated area so there were food options and a store within walking distance. Nothing fancy and the walls are thin but not bad, clean and friendly, family run and hot coffee in the morning
Leisure Family
2/10
Poor
21 Mar 2021
Jacob

Horrible stay

The assistant manager was very rude and yelled at us. Because we booked threw hotels.com and not them directly. Very poor rooms
Friends_and_family Family
6/10
Pleasant
08 Nov 2020
Judy

Not a friendly check-in

I fo not wear a mask. The person checking me in was very unhappy with that treated me rude.
Partner
6/10
Pleasant
09 Aug 2020
Traveler
It was fine. Nothing special, nothing bad. Right on the highway, so there’s road noise, on the other hand, easy access. Seemed kind of spendy for the quality, but not many choices in La Pine.
Leisure Family
2/10
Poor
24 Jul 2020
Verified traveler
Hotel gave away our pre-booked room. When we finally got a room (not the one we reserved) it was filthy. Couldn’t sleep in bed due to stained sheets. Floors were unclean. Towels were stained.
Friends_and_family Partner
8/10
Excellent
23 Jul 2020
Timothy J

Timbercrey Inn stay was good

Clean, quiet room. Very relaxing room. No breakfast, just bananas, protein bars and coffee.
Partner
8/10
Excellent
17 Apr 2020
Aaron

Cheapest place if all you need is a place go sleep

I needed a place to sleep since I was working in fort rock for the week. If your like me and can live through bare minimum and dot mind a hotel that looks a bit older but still provides you with things you need (bed, shower, mini fridge, microwave) then this is the hotel for you. Wifi could be a bit better but then again i wasnt here long enough to enjoy the stay since i was out working. Definitely coming back again though. More bang for your buck.
Business
8/10
Excellent
02 Mar 2020
Gregory
Very nice for what I needed
Friends_and_family Friends
2/10
Poor
21 Jan 2020
Jessica

Just keep driving

We got a quoted price and it changed by the time I got up there- 20$ difference. Also called to make sure my dog was able to stay and told yes and upon arrival was told no- I did not stay nor would I ever at that place
Business
6/10
Pleasant
28 Oct 2019
vince

beds still in shipping plastic bags

Still have the shipping plastic bag on mattress so ever time you move it sounds like someone open a bag of chips Doesn't make for a good night sleep. No in room coffee or hair dryer.
Friends_and_family Family
6/10
Pleasant
12 Oct 2019
Verified traveler
Not a good room for the cost. No coffee in the room and didn’t have a hair dryer. Wasn’t given the WiFi password.
Leisure Family
2/10
Poor
06 Oct 2019
Verified traveler
This was the worst hotel I’ve ever stayed in. The manager up front asks you to give a good review and they’ll give you a discount. The room was covered in ants. The bedding was stained. The shower looked like it hadn’t been cleaned for weeks. The bathroom was so bad we didn’t want to put any of our items down on the ground or counter. It was also an extremely expensive stay for one night- $165. It was horrible. I was very irritated the next morning because I felt like I had received a disease just by staying here. Unfortunately this place needs to be shut down
Friends_and_family Partner
4/10
Poor
29 Sep 2019
Verified traveler
This place was very dated and overpriced for what it was.. the room was clean. No coffee in room
Leisure Family_with_children
4/10
Poor
23 Sep 2019
Verified traveler
Nothing great. It was clean. Small uncomfortable bed. Not much hotel for price.
Leisure Partner
6/10
Pleasant
16 Sep 2019
Verified traveler
There is no coffees make, cups and coffee cups in the room. Breakfast only had a few choices.
Leisure Family
8/10
Excellent
08 Sep 2019
Troy
Staff were nice had little issue with room they were right there to take care of it. Place is older but taken care of.
Leisure Family
2/10
Poor
15 Aug 2019
Charlete

Never again

Charged a $50 fee for service animal. Air conditioner cord was taped together and pulled across to outlet. Pillows and bed were uncomfortable carpet felt dirty. Charged my card $80 after I left for \"cleaning fee\" plus the $50 \"cleaning fee for the service dog. All this on top of the initial $446.00 I played for two night stay. 😠
Family
2/10
Poor
05 Aug 2019
Verified traveler
Dog area littered with, trash, cigarette buts and weeds
Leisure Pet
2/10
Poor
02 Jul 2019
Verified traveler
Cancelled my \"guaranteed\" reservation, thankfully with enough time to rebook elsewhere.
Leisure Self
4/10
Poor
27 Jun 2019
Verified traveler
Room had no table's or chairs, No closet or anywhere to put your belongings. No coffee maker. No ice machine. If you just need a bed and shower? Maybe this would be ok? We had to kneel and use bed as a desk. Also use the floor to put our clothing and luggage.
Business_and_leisure Partner
2/10
Poor
25 Jun 2019
Alicia

The dump deserves a 2.5 rating at best

The air conditioner only worked when you crawled under the bedside table and plugged and unplugged it in. All knobs were broken. The air blasted right on the bed. The ant traps under the bathroom sink was a nice touch. The toilet required two flushes to work. The shower was narrow and the water went to cold to hot in a flash. The decor as awful. The grounds were rundown. It was a tough night. I only chose this place because of the high rating. This needs to be adjusted. I do not wish a night like the one we had on anyone.
Partner
4/10
Poor
23 Jun 2019
Verified traveler
Air conditioner didnt work. Smoke alarm was sort of hanging off of the ceiling. Fan/heater in the bathroom didnt work. Room seemed fairly clean but for $180 a night we expected much better.
Friends_and_family Family
6/10
Pleasant
04 Jun 2019
Verified traveler
It was clean and comfy but very old fashioned. A really good restaurant within walking distance. Coffee in the lobby.
Friends_and_family Partner
8/10
Excellent
12 Apr 2019
Verified traveler
Cleanliness and friendliness of owner. Well heated and excellent shower
Friends_and_family Family
2/10
Poor
06 Apr 2019
Verified traveler
Top dollar for 1 star. No coffee, old beds, burn holes on the floor,
Friends_and_family Family
8/10
Excellent
03 Apr 2019
Verified traveler
No amenities and they boast balcony with mountain view.. NOT! No microwave and refrige not even plugged in. Close to hwy and train track so noisy.
Business Self
2/10
Poor
03 Mar 2019
Verified traveler
It was not real clean, many things were not working (tv, hot water, heaters), when I asked for a refund and to go somewhere else I was given the runaround and still have not recieved my full refund.
Leisure Family

Location & surroundings

Red Lion Inn And Suites La Pine Oregon
52560 Highway 97, La Pine, United States

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Red Lion Inn And Suites La Pine Oregon

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