Relax Suites

2/10

Poor

12 Mar 2026

Lerie

The hotel was full of roaches of all kind. Staff weren’t friendly. Elevator, laundry area and back door were so dirty. It takes forever for us to open our room door. It’s so disgusting and disappointing.

Partner

6/10

Pleasant

11 Mar 2026

Angela

No screen no phone windows almost fell out of the frame when I opened it. Blanket after three days here no housekeeping staff is really great though. Seems like the owners need to get their attention on slum dog millionaire cause they may need to come check out the safety. I was desperate and I'll so now I'll be looking for a better room. But staff? Thank you for your time and help

Self

2/10

Poor

09 Mar 2026

Tasha

The manager put me and my girls in a room that smelled like death. I took pictures of the bed with the same sheets on from the previous guest with black hair still in the bed. The tub had some kind nasty brown stuff by the drain and when I went to the front desk to report it and asked for a clean room all he said was “I just walked that room and it was clean”, he ended up putting us in a different room on another level which the room ended up having roaches that I believed that was coming from the trash room which was a few feet’s away from my room. It doesn’t seem to look like they take pride in this Extended Stay which is now own by new owners and call Relax Inn. This hotel should be shut down with all the short cuts that they are taking with the lack of cleanliness and no pest control. Being that they are pet friendly that could be another reason why it attracts roaches, they love the dog food. If you see roaches trust and believe they will start to see mice and rats! Don’t stay here if you can afford to stay somewhere else!!!

Family_with_children

2/10

Poor

09 Mar 2026

Sonia

The hotel was very duty in general, it smell bad. The coffee pots that they offer in the morning were very duty you can tell they don’t wash them cause the dirt was visible. The elevator was absolutely bad, duty and you can tell that they don’t clean.

Family

6/10

Pleasant

08 Mar 2026

Kevin

Could been better

Family_with_children

2/10

Poor

07 Mar 2026

Payton

This hotel is disgusting. There are burn marks everywhere (sheets, walls, counters, etc.).

Self

2/10

Poor

06 Mar 2026

Staci

There was no blanket on the bed, no towels to shower.

2/10

Poor

05 Mar 2026

griselda

Gross! Roaches! Smells horrible. Bed is uncomfortable. Pictures catfished me! I booked two nights and left after one and checked myself elsewhere. This place is disgusting! Everytime I'd step in the lobby and elevator I wanted to vomit. Do not stay here.

Self

2/10

Poor

04 Mar 2026

Francisco

Yes

Partner

2/10

Poor

03 Mar 2026

Enajae

Room was dirt and and smelly had to keep the window open our whole stay

2/10

Poor

01 Mar 2026

Jayson

There was one towel in the bathroom that looked like it was used to clean it. Filthy.

The bed had a curtain used as a blanket, and when I asked for another the desk guy looked irritated that I asked for towels and blankets.

I ordered a pizza and I asked the desk dood for some paper towels and he gave me Kleenex and said to use this.
I will never stay there again , also there’s a bunch of homely looking people up and making noise all night, through the parking lot.
Unprofessional and had no intention whatsoever for making your stay pleasant.

Partner

2/10

Poor

01 Mar 2026

Joyce

i got catfished on the room , when i booked it showed a different room that looked nice and made me wanna book but ended up getting a dirty smelly room with sheets that made me itch and the whole room smelled like dog pee and cigarettes and i did not like the vibe or space at all , i felt uncomfortable. the pillows had a mold smell to it and the towels had stains and rips . other than that the staff were pretty chill and nice about giving us new sheets.

Partner

2/10

Poor

25 Feb 2026

Travis

Room was disgusting with burn marks all over sheets and room

10/10

Exceptional

25 Feb 2026

Tami

Great place nice workers and very clean

2/10

Poor

23 Feb 2026

JOSE S

I don't recomend this place, so dirty, smell so bad!, no blankets, all floors so dirty!, I also found underwear in the elevator, tras in the halways and nobody clean up! no room service, no cleaning, ac does not work, tv does not work, refrigerator so dirty, same as sink and bath, TERRIBLE EXPERIENCE!! Healdth Department and Buidinlg Development agency, should demolish this sh....ty building..

Self

2/10

Poor

23 Feb 2026

Tony

Room was not ready staff was walking around doing other things

Friends

10/10

Exceptional

23 Feb 2026

susan

Staff is very cool. Rooms are clean.
Pleasant.

Family

10/10

Exceptional

21 Feb 2026

Acacia

Very nice staff

Partner

2/10

Poor

21 Feb 2026

David

Hideous hotel, worst place I have stayed using hotels.com and isn’t worth it for any price a night stay. Check the other reviews and yelp before booking. I hope this hotel closes soon, is condemned or stops being presented to people on hotels.com. It is more than thoroughly dirty; it is diseased.

Friends_and_family Family

2/10

Poor

20 Feb 2026

Perla

If I could give a zero stars, I would. Upon entering the lobby there was a hostile and uneasy atmosphere by staff. Upon entering the room, the decor is outdated and just old. The bed sheeting was not anywhere near to hospitable. Also, ROACHES. I lasted not even a full 5 minutes in the room where I asked for a refund and booked elsewhere.

Partner

2/10

Poor

18 Feb 2026

Mena

No housekeeping, blanket had burn holes, the only thing available for breakfast was granola bars and coffee

2/10

Poor

18 Feb 2026

MIGUEL

No it's have cucarachad

Family_with_children

2/10

Poor

18 Feb 2026

Terrence

1st off staff was great. Our room was decent or so i thought i got to room after a 5 hour drive. Wanted to take shower and relax. I get in shower the curtian barelly clised i had to hold it so water would not get everywhere. The water pressure was weak.Im a fairly large man with a lot of surface area. Then i look down the water isnt draining from tub i had to turn water off wait about 15min for it to drain. Same with sink in room. The worst part about it ny wife woke up in the middle of the night. She saw a group of roaches coming out of the wall.

Partner

2/10

Poor

17 Feb 2026

Brandy

The most disgusting room i have ever rented in my enitre life. It was gross. I have pictures to prove this is false advertisement! It smelled the room was dirty. The carpet was filthy. There were no towels when i went to ask they handed me towels that looked like hand towels and they had yellow stains all over them. The bed sheets had stains there were 2 small little pillows i didnt even want to use anything in there

Partner

2/10

Poor

17 Feb 2026

Ivan

The room was dirty it smell like pee

Partner

2/10

Poor

17 Feb 2026

Diana

Yes room gross dusty smell no towels T V had to ask mattress bad

Partner

4/10

Poor

16 Feb 2026

Diana

- La Mirada was very disappointing. The room was outdated and had a strong cigarette smell.elevators smell like urine The microwave was rusted inside, which felt unsanitary and unsafe for heating food. There was a roach as soon as I enter the room.the bathtub had shower scum’s on the tub I took pictures of everything for documentation
Considering the price, the condition of the room did not meet expectations. I would not recommend staying here unless significant improvements are made

2/10

Poor

15 Feb 2026

Tarella

The handicapped room that was needed wasn't avaliable when I arrived. Check in time was 4pm, I got there 5:30. So I settled for a non handicapped room. The room and everything in it was filthy and smelled, the kitchen, and the fridge wasn't even cold. The heater didn't work.

Partner

6/10

Pleasant

15 Feb 2026

Crystal

Kinda gross like something out of a horror film

6/10

Pleasant

15 Feb 2026

karen

.

Leisure Partner

4/10

Poor

15 Feb 2026

Linda

Rooms are really run down. This place has nothing to do with Extended Stay America company. Rooms are so so clean. Hourly motel vibes. I seen roaches in the middle of the night. This place used to be nice I stayed previously like 5 years ago. I guess you get what you pay for. Will not recommend.

Partner

2/10

Poor

15 Feb 2026

David

Rooms were in terrible conditions

Partner

2/10

Poor

15 Feb 2026

Aislynn

Very odd staff. Had to wait forever for the front desk that wasn’t there to check me in. When the front desk did come , he didn’t have shoes on. There is security guards that make it seem scary to stay there. The building also needs repairs and looks worn and torn.

Business_and_leisure Family

8/10

Excellent

13 Feb 2026

Luis F

Good service and cleanliness

Friends_and_family Family

2/10

Poor

08 Feb 2026

Nicole

Roaches, horrible smell throughout the whole hotel. It left me with the worst allergies from the horrible Oder in the room . Holes in the wall . The worst

Leisure Partner

10/10

Exceptional

08 Feb 2026

Marcel

It was clean and nice

2/10

Poor

06 Feb 2026

Jaylee

Roaches homeless people

Business Partner

2/10

Poor

04 Feb 2026

Georgiana

There was no breakfast

6/10

Pleasant

03 Feb 2026

Jose

Small room with very few amenities around the hotel.

2/10

Poor

31 Jan 2026

Yvonne

We checked in and as soon as I opened the door a cockroach ran across the floor. There was no blanket on the bed. There was one thin worn out towel. When I used the bathroom another cockroach ran at my feet. We left right after that. And couldn’t get a refund.

Leisure Partner

2/10

Poor

30 Jan 2026

Rodolfo

there was roaches in the room, blood on the bathroom floor, black mold on the mattress cover, a used tampon shoved near the headboard.

10/10

Exceptional

30 Jan 2026

Nicole

Good

2/10

Poor

29 Jan 2026

Maria

There was not towels or toilet paper in our room
It was suppose to be a non smoking room but smelled like ash tray.

Leisure Partner

2/10

Poor

29 Jan 2026

Damián

The attention from the staff was poor and they did not provide any appropriate solution for their roaches issue on my stay there the place was unhealthy I do not recommend staying there

Leisure Partner

2/10

Poor

26 Jan 2026

Juan

It was the worst’s hotel experience I have ever had

Self

2/10

Poor

25 Jan 2026

Shanice

Horrible and nasty rooms and hotel

Self

2/10

Poor

25 Jan 2026

Shanice

Room was horrible and roach infested…. Staff strange and unpleasant

Self

4/10

Poor

24 Jan 2026

Benjamin

The room looks nothing like the photos on the site. I wouldn’t be surprised if those are AI generated photos. The room and hotel are dirty and run down. Graffiti cut into the elevator door, paper thin towels, one sheet that is uncomfortable. This location should not be on your site.

2/10

Poor

22 Jan 2026

Coco Chanel

There was a roach in the room!!! The bathroom smelled like something was rotten!!! My boyfriend smelled the bathroom and gagged almost throwing up just by the smell!!! Not coming again!!

Leisure Partner

2/10

Poor

18 Jan 2026

Summer

Checked in and checked out in 5 mins

2/10

Poor

17 Jan 2026

Dennis

Not clean, with cockroaches. We found around 10 in my rooms. 2 on the bed.

Business_and_leisure Family

4/10

Poor

17 Jan 2026

Vanessa

Shower did not work, bed felt itchy couldn't stay the night and did not want another room

Partner

2/10

Poor

11 Jan 2026

Diane

The room was filthy and we ended our vacation early due to it.

2/10

Poor

11 Jan 2026

Arielle

We checked in last night. As soon as we entered our room, we saw an infestation of cockroaches. I am requesting a refund.

2/10

Poor

10 Jan 2026

Rosa

My husband and I rented for 3 nights. Not once were our towels changed or the room cleaned. The TV remote didn't work and the room was very dirty.

Partner

2/10

Poor

31 Dec 2025

Diana

Smell terrible, is not safe.

10/10

Exceptional

28 Dec 2025

A

Good

Leisure Pet

10/10

Exceptional

28 Dec 2025

A

Ok

Leisure Pet

2/10

Poor

27 Dec 2025

Emerald

Rooms were not clean, poo stains on the toilet seat, reeked inside, roaches on the bed to the walls. Stains on the mattress. Hotel now owned privately, it is sad to see this hotel deteriorate. I’ve been to this hotel a while back before it went private and the hotel WAS great. The only star I can offer for the now hotel is the automatic refund after I asked to check out with refund same day we checked in. Other than that everything was horrible from atmosphere to the cleanliness.

2/10

Poor

27 Dec 2025

Perla

Supper dirty smelled liked a ash tray and there was roaches don’t stay here

Leisure Partner

8/10

Excellent

25 Dec 2025

Isidoro

The stay was great, but they can improve in actually having a breakfast section when having complimentary breakfast not just oatmeal and coffee, besides that everything else was good.

Business

2/10

Poor

24 Dec 2025

Kristy

The facility was filthy!! We

2/10

Poor

21 Dec 2025

Marleny

The room was not cleaned properly it had a bad odor. The worse thing was that it had roaches.

Leisure Partner

2/10

Poor

16 Dec 2025

Francisco

Booking a room here through expedia was great and the check in process was easy.

However, that’s about as good as it gets. Driving into this parking lot, we noticed many random people walking around, seemly sketchy and not safe parking lot. Walking into the lobby, we were immediately greeted with cigarette smoke and who know what other kind of smells; non of the pleasant.

Up the elevator, the smoke smell became worse because there is little air circulation. Walking dow the hall, we got an eerie and uneasy feeling, all while it still smelling like smoke. Walking into the room, the air filled with the smell of more smoke. The breaking point was the bathroom, the counter had bad stains, cockroaches crawling around and the smoke smell was so intense and concert rated that i became lightheaded.

We quickly walked back to the lobby, checked out, and ended up leaving the hotel light headed and with a headache.

To all future tourist, please avoid this hotel at all cost, not only will it ruin your vacation but possibly also your health.

I feel like this hotel needs to get investigated because it seems like only drug users stay here. The two securities at the entrance did give us a bit of peace of mind in terms for safety, but still not a place i would be coming back to, ever.

Leisure Partner

2/10

Poor

15 Dec 2025

Martin

The hotel hallways look like they haven’t been cleaned or vacuumed in years. The odor in the hallways was unbearable. Our room smelled like cat urine. Carpets were stained, dirty and appeared as if they never get vacuumed. The shower and counter were stained and disgusting. The refrigerator door was broken. The elevator had graffiti and needed to be swept. Worst hotel ever!!!!
The staff was uninterested in anything going on there. People loitering in the parking lot all hours of the night. Dog crap on the sidewalk and in the planters. This is the worse hotel we’ve been to. No one should ever stay here. I will not be. The owners should be ashamed.

Friends_and_family Family

2/10

Poor

15 Dec 2025

Jerry

Roaches in my room. Please stay away.

Business Pet

4/10

Poor

14 Dec 2025

Gustavo

The fridge was making loud noises smell really weird i couldnt sleep bee wasnt confortable but is ok for emmergency stay only

Friends_and_family Family

2/10

Poor

13 Dec 2025

Dwayne

Horrible customer service , horrible smell , rooms where not clean

2/10

Poor

13 Dec 2025

Gia

It had so many issues we wont be back.
We didnt stay the night

Business Partner

2/10

Poor

13 Dec 2025

Ivan

I showed up to the room with the bed looking like someone had just woken up , but that happens , what I wasn’t ready for was the roach infested restroom

2/10

Poor

08 Dec 2025

Melvin

Stayed here for 2 nights and advertise as pet friendly yet no dedicated pet area so that means that there’s feces all around the property as neither the pet owners and hotel staff cleans outside as they barely clean inside. Saw police patrol in the evening and again in the morning as I suspect other things goes on in the parking lot. Place is rundown and used to be a real extended stay hotel. Now the appliances are broken down, no more kitchen items and they have the thinnest towels that you can almost see through like paper. The bed is lumpy and the springs are sunken in some places of the mattress. I would never go back here.

Business Self

4/10

Poor

07 Dec 2025

Hugo

Wasn’t clean

2/10

Poor

30 Nov 2025

Alvarado

Its not the hotels fault, i blame Hotels.com for not having field aagents checking the condition of the hotels offered in the web site.

Partner

8/10

Excellent

30 Nov 2025

Bryan

front desk was very nice, easy stay, affordable. the only company is that it smelled weird but

2/10

Poor

23 Nov 2025

Taufik

S

10/10

Exceptional

23 Nov 2025

Vanessa

Yea

2/10

Poor

22 Nov 2025

April

Neglected staff scary felt like scary movie

2/10

Poor

22 Nov 2025

lilian

The bathroom was not cleaned properly dog hair was found. Dog hair on bed. Removed bed sheets blood stain on mattress.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Adam

It was cool and they are pet friendly

Leisure Pet

2/10

Poor

15 Nov 2025

Gipson

Dirty and pathetic

Friends_and_family Family

2/10

Poor

11 Nov 2025

Casandra

Its gone down hill fast. Had to change rooms 2 times because of the smell and cleanliness. But staff was real nice and helpful.

Partner

4/10

Poor

10 Nov 2025

Amber

Property was dirty, room was dirty, sheets and bedding was dirty.

Business Self

2/10

Poor

09 Nov 2025

Alfredo

Roaches😫

Self

2/10

Poor

09 Nov 2025

Ariadne

stayed here during covid year 2020 and now, the whole building looked neglected and unkempt from 5 yrs ago

Partner

2/10

Poor

07 Nov 2025

Jonathan

Rooms were gross,
Felt like a damn homeless shelter
Smells horrible

Self

10/10

Exceptional

06 Nov 2025

Marvin

Air conditioning was working fine . The security was bit to aggressive

Self

10/10

Exceptional

03 Nov 2025

Cheyne

No microwave in the studio room.

Business_and_leisure Self

6/10

Pleasant

03 Nov 2025

Vivian

There was a lot of activity in the parking lot which was dark and little on the scary side

10/10

Exceptional

31 Oct 2025

Linda

Not spotless but it was a comfortable stay with a kitchen and full refrigerator.. quiet area

Business_and_leisure Self

10/10

Exceptional

31 Oct 2025

Peter

This hotel actually has everything it advertises. I travel quite a lot and I'm hotels obviously quite often as well. I found this hotel because other hotels just to not meet my requirements. This hotel exceeds my requirements has everything you ever need. Function in kitchen, clean sheets and towels, nice soft bed, Wi-Fi TV dining table the whole nine I would come here all the time

Business_and_leisure Self

6/10

Pleasant

30 Oct 2025

Walter

Dirty no towels enough of toilet paper I had to go to counter for towels there were roaches bad experience there

Leisure

2/10

Poor

28 Oct 2025

JOSELITO

Filthy room, cockroaches

4/10

Poor

27 Oct 2025

Barbara

There were roaches and water leaks

Business_and_leisure Family

2/10

Poor

26 Oct 2025

Zoila

Bad

2/10

Poor

26 Oct 2025

Samnang

Parking was awful with strange homeless in the parking lot

Friends_and_family Family

2/10

Poor

26 Oct 2025

Xavier

The rooms have roaches & it smells really bad. I felt so uncomfortable. I couldn’t stay for even 5 min.

Partner

2/10

Poor

24 Oct 2025

Heather

It was the most horrible hotel I have ever experienced. They write your room number on the parking pass that goes outside. So they know exactly where you are staying. The door to get into the room was unscrewed on one of their hinges. You could push the door in I’m sure. I would never stay there in 1 million years and it makes me not ever want to go through hotels.com ever again.

Friends_and_family Family

6/10

Pleasant

24 Oct 2025

Andrew

Staff are polite and friendly but the hotel is seriously sure for renovatons.

Leisure Family

2/10

Poor

22 Oct 2025

Darchelle

Expedia should be a shame of their self having this location on its profile not only is this a negative - 100 out of 10 property is staff is rude and scammers.... This property has more roaches then he does employees... Had to change rooms twice due to the infestation of room roaches... Not only did I have to cuss out the staff to get my refund from Expedia after a roach crawled in bed with my spouse... We up and left after 2 hours of war with the roaches in the second room.... I just want to warn anyone booking this room you will not get a refund for your stay so do not book this room or hotel or business or property because they will only refine your money for one night after you give them hell.... Expedia should also be held accountable for having this listing on their website as an option you have been worn this is the nastiest f****** place in California

Business Pet

2/10

Poor

20 Oct 2025

Cynthia

It was full of roaches, the floor was filthy and un safe

Leisure Partner