BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Hotel Arctic
Greenland
, Ilulissat
Ilulissat, Mittarfimmut Aqqutaa B-1128
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Hotel Arctic
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Hotel details
Useful information about Hotel Arctic before you book
An experience of a lifetime You will never forget your first visit to Hotel Arctic, which is right on the shores of the Ilulissat Icefjord. The hotel sets a new standard for accommodation in nature, and it does not get more beautiful than the Ilulissat Icefjord, which was added to UNESCO’s World Heritage List in the summer of 2004.
The hotel offers 107 rooms, Panoramic Suites and Apartments. The Icefjord is home to one of the largest and most active glaciers in the world – its 3, 000 km2 mass moves forward by approximately 40 metres a day.
The glacier calves off approximately 10% of all the icebergs that drift out to sea from Greenland and is unmatched by any other glacier in the world. We do everything we can to ensure that you have an unforgettable stay with us.
Our fantastic location and service never fail to warm the hearts of our expectant guests
When you stay at Hotel Arctic in Ilulissat, you'll be near the airport, within a 5-minute drive of Knud Rasmussen Museum and Ilulissat Harbour. This luxury hotel is 1.4 mi (2.2 km) from Ilulissat Hospital.
Stay in one of 107 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms.
A roundtrip airport shuttle is complimentary at scheduled times.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
10:00 AM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights
We have included all charges provided to us by the property.
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You need to know
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
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Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses some solar energy
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Crib (infant bed) fee: DKK 500.0 per day
- Rollaway bed fee: DKK 550.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Danish
Nearby attractions
Ilulissat Harbour
1.4 km / 0.9 mi
Knud Rasmussen Museum
1.9 km / 1.2 mi
Ilulissat Hospital
2.2 km / 1.4 mi
Zion Church
2.2 km / 1.4 mi
Facilities
Total number of rooms
Number of floors (main building)
Apartments
Hotel
American Express
Diners Club
MasterCard
Visa
EuroCard
Wheelchair-accessible
Car park
Key Collection
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Local and international calls
Airport Shuttle
Room service
Laundry service
Lift access
Terrace
Sun terrace
Gym
Newspapers
Luggage room
Toaster
Electric kettle
Towels and bed linen
Café
Bar
Restaurant
Non-smoking area
Smoking area
Highchairs
Breakfast room
Conference room
Meeting room
Projector
Conference hostess
Secretarial service
Printer
Photocopier
Business centre
Audio-visual equipment rental
Breakfast
Breakfast buffet
Continental breakfast
À la carte lunch
À la carte dinner
Picnic
Gluten-free meals
Snacks
Fitness
Meal plans
Available board options
Upon availability
Room options
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Double or Twin SUPERIOR
Double or Twin • SUPERIOR • 1 Bedroom • 20 m²
DBT.SU
Double or Twin SUPERIOR
Guests: 1–3 • Adults: max. 3 • Children: max. 1
Non-smoking room
🛏 King-size bed 150-183 width
Room overview
Room type Double or TwinView / characteristic SUPERIORRoom code DBT.SUOccupancy Guests: 1–3 • Adults: max. 3 • Children: max. 1Bedrooms 1Room size 20 m²Bed setup King-size bed 150-183 widthFacilities
Included facilitiesAlarm clock Electric Kettle Radio Internet access Tea and coffee making facilities Ironing set Central heating Wi-fi Bathroom Shower Desk Wake-up service Pillow menu 220V power supply Toiletries Hairdryer TV Housekeeping Plug adaptor Cable TV Satellite TV Make-up mirror BathrobesDouble or Twin SUPERIOR
Double or Twin • SUPERIOR • 1 Bedroom • 20 m²
Double or Twin SUPERIOR
Non-smoking roomBed setup🛏 King-size bed 150-183 widthIncluded facilitiesAlarm clock Electric Kettle Radio Internet access Tea and coffee making facilities Ironing set Central heating Wi-fi Bathroom Shower Desk Wake-up service Pillow menu 220V power supply Toiletries Hairdryer TV Housekeeping Plug adaptor Cable TV Satellite TV Make-up mirror Bathrobes
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APARTMENT TWO BEDROOMS
APARTMENT • TWO BEDROOMS • 2 Bedrooms • 60 m²
APT.B2
APARTMENT TWO BEDROOMS
Guests: 2–4 • Adults: max. 4 • Children: max. 2
Non-smoking room
🛏 Double bed 131-150 width
Room overview
Room type APARTMENTView / characteristic TWO BEDROOMSRoom code APT.B2Occupancy Guests: 2–4 • Adults: max. 4 • Children: max. 2Bedrooms 2Room size 60 m²Bed setup Double bed 131-150 widthFacilities
Included facilitiesWi-fiAPARTMENT TWO BEDROOMS
APARTMENT • TWO BEDROOMS • 2 Bedrooms • 60 m²
APARTMENT TWO BEDROOMS
Non-smoking roomBed setup🛏 Double bed 131-150 widthIncluded facilitiesWi-fi
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Double or Twin DELUXE
Double or Twin • DELUXE • 1 Bedroom • 21 m²
DBT.DX
Double or Twin DELUXE
Guests: 1–2 • Adults: max. 2 • Children: max. 1
Non-smoking room
🛏 King-size bed 150-183 width
Room overview
Room type Double or TwinView / characteristic DELUXERoom code DBT.DXOccupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1Bedrooms 1Room size 21 m²Bed setup King-size bed 150-183 widthFacilities
Included facilitiesWake-up service Bathroom Shower Hairdryer Direct dial telephone TV Radio Internet access Mini fridge Tea and coffee making facilities Ironing set Wi-fi 220V power supply Alarm clock Toiletries Desk Bathrobes Slippers Make-up mirror Satellite TV Cable TV Plug adaptor Housekeeping Electric KettleDouble or Twin DELUXE
Double or Twin • DELUXE • 1 Bedroom • 21 m²
Double or Twin DELUXE
Non-smoking roomBed setup🛏 King-size bed 150-183 widthIncluded facilitiesWake-up service Bathroom Shower Hairdryer Direct dial telephone TV Radio Internet access Mini fridge Tea and coffee making facilities Ironing set Wi-fi 220V power supply Alarm clock Toiletries Desk Bathrobes Slippers Make-up mirror Satellite TV Cable TV Plug adaptor Housekeeping Electric Kettle
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DOUBLE SINGLE USE SUPERIOR
DOUBLE SINGLE USE • SUPERIOR • 1 Bedroom • 25 m²
DUS.SU
DOUBLE SINGLE USE SUPERIOR
Guests: 1–1 • Adults: max. 1 • Children: max. 0
Non-smoking room
🛏 Double bed 131-150 width, 2 × Single bed 80-130 width
Room overview
Room type DOUBLE SINGLE USEView / characteristic SUPERIORRoom code DUS.SUOccupancy Guests: 1–1 • Adults: max. 1 • Children: max. 0Bedrooms 1Room size 25 m²Bed setup Double bed 131-150 width, 2 × Single bed 80-130 widthFacilities
Included facilitiesWi-fiDOUBLE SINGLE USE SUPERIOR
DOUBLE SINGLE USE • SUPERIOR • 1 Bedroom • 25 m²
DOUBLE SINGLE USE SUPERIOR
Non-smoking roomBed setup🛏 Double bed 131-150 width, 2 × Single bed 80-130 widthIncluded facilitiesWi-fi
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JUNIOR SUITE STANDARD
JUNIOR SUITE • STANDARD • 1 Bedroom • 20 m²
JSU.ST-1
JUNIOR SUITE STANDARD
Guests: 2–4 • Adults: max. 2 • Children: max. 2
Non-smoking room
🛏 King-size bed 150-183 width
Room overview
Room type JUNIOR SUITEView / characteristic STANDARDRoom code JSU.ST-1Occupancy Guests: 2–4 • Adults: max. 2 • Children: max. 2Bedrooms 1Room size 20 m²Bed setup King-size bed 150-183 widthFacilities
Included facilitiesSafe Hairdryer TV Radio Internet access Mini fridge Tea and coffee making facilities Ironing set Individually adjustable heating Shower Living room: 1 Make-up mirror Slippers Wake-up service Pillow menu Alarm clock Toiletries Desk Bathrobes Bathroom Electric Kettle Fitness room Housekeeping Smoke detector Terrace Wi-fi Cable TV Satellite TVFacilities with extra chargeDirect dial telephoneJUNIOR SUITE STANDARD
JUNIOR SUITE • STANDARD • 1 Bedroom • 20 m²
JUNIOR SUITE STANDARD
Non-smoking roomBed setup🛏 King-size bed 150-183 widthIncluded facilitiesSafe Hairdryer TV Radio Internet access Mini fridge Tea and coffee making facilities Ironing set Individually adjustable heating Shower Living room: 1 Make-up mirror Slippers Wake-up service Pillow menu Alarm clock Toiletries Desk Bathrobes Bathroom Electric Kettle Fitness room Housekeeping Smoke detector Terrace Wi-fi Cable TV Satellite TVFacilities with extra chargeDirect dial telephone
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Cabin STANDARD
Cabin • STANDARD • 1 Bedroom • 20 m²
CAB.ST
Cabin STANDARD
Guests: 2–2 • Adults: max. 2 • Children: max. 1
Non-smoking room
🛏 King-size bed 150-183 width
Room overview
Room type CabinView / characteristic STANDARDRoom code CAB.STOccupancy Guests: 2–2 • Adults: max. 2 • Children: max. 1Bedrooms 1Room size 20 m²Bed setup King-size bed 150-183 widthFacilities
Included facilitiesMake-up mirror Slippers Bathrobes Desk Toiletries Alarm clock 220V power supply Wake-up service Wi-fi Ironing set Tea and coffee making facilities Mini fridge Internet access Radio TV Direct dial telephone Satellite TV Cable TV Plug adaptor Housekeeping Electric Kettle Hairdryer Shower BathroomCabin STANDARD
Cabin • STANDARD • 1 Bedroom • 20 m²
Cabin STANDARD
Non-smoking roomBed setup🛏 King-size bed 150-183 widthIncluded facilitiesMake-up mirror Slippers Bathrobes Desk Toiletries Alarm clock 220V power supply Wake-up service Wi-fi Ironing set Tea and coffee making facilities Mini fridge Internet access Radio TV Direct dial telephone Satellite TV Cable TV Plug adaptor Housekeeping Electric Kettle Hairdryer Shower Bathroom
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APARTMENT DELUXE
APARTMENT • DELUXE • 1 Bedroom • 35 m²
APT.DX
APARTMENT DELUXE
Guests: 1–2 • Adults: max. 2 • Children: max. 1
Non-smoking room
🛏 Sofa bed, King-size bed 150-183 width
Room overview
Room type APARTMENTView / characteristic DELUXERoom code APT.DXOccupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1Bedrooms 1Room size 35 m²Bed setup Sofa bed, King-size bed 150-183 widthFacilities
Included facilitiesExtra beds on demand Oven Toaster Housekeeping Smoke detector Plug adaptor Bathroom Shower Hairdryer Direct dial telephone TV Radio Internet access Kitchen utensils, plates & cups Kitchen Minibar Mini fridge Tea and coffee making facilities Ironing set Central heating Safe Living room: 1 Wi-fi Wake-up service Pillow menu 220V power supply Alarm clock Dining Area Toiletries Desk Bathrobes Slippers Make-up mirror Satellite TV Cable TV Dishwasher Electric KettleAPARTMENT DELUXE
APARTMENT • DELUXE • 1 Bedroom • 35 m²
APARTMENT DELUXE
Non-smoking roomBed setup🛏 Sofa bed, King-size bed 150-183 widthIncluded facilitiesExtra beds on demand Oven Toaster Housekeeping Smoke detector Plug adaptor Bathroom Shower Hairdryer Direct dial telephone TV Radio Internet access Kitchen utensils, plates & cups Kitchen Minibar Mini fridge Tea and coffee making facilities Ironing set Central heating Safe Living room: 1 Wi-fi Wake-up service Pillow menu 220V power supply Alarm clock Dining Area Toiletries Desk Bathrobes Slippers Make-up mirror Satellite TV Cable TV Dishwasher Electric Kettle
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JUNIOR SUITE STANDARD
JUNIOR SUITE • STANDARD • 1 Bedroom • 22 m²
JSU.ST
JUNIOR SUITE STANDARD
Guests: 1–2 • Adults: max. 2 • Children: max. 1
Non-smoking room
🛏 King-size bed 150-183 width
Room overview
Room type JUNIOR SUITEView / characteristic STANDARDRoom code JSU.STOccupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1Bedrooms 1Room size 22 m²Bed setup King-size bed 150-183 widthFacilities
Included facilitiesDirect dial telephone Bathroom Shower Hairdryer TV Radio Internet access Mini fridge Tea and coffee making facilities Ironing set Central heating Safe Wi-fi Wake-up service Pillow menu 220V power supply Alarm clock Extra beds on demand Toiletries Desk Bathrobes Slippers Make-up mirror Satellite TV Cable TV Plug adaptor Housekeeping Electric KettleJUNIOR SUITE STANDARD
JUNIOR SUITE • STANDARD • 1 Bedroom • 22 m²
JUNIOR SUITE STANDARD
Non-smoking roomBed setup🛏 King-size bed 150-183 widthIncluded facilitiesDirect dial telephone Bathroom Shower Hairdryer TV Radio Internet access Mini fridge Tea and coffee making facilities Ironing set Central heating Safe Wi-fi Wake-up service Pillow menu 220V power supply Alarm clock Extra beds on demand Toiletries Desk Bathrobes Slippers Make-up mirror Satellite TV Cable TV Plug adaptor Housekeeping Electric Kettle
Guest reviews
What other guests saying about Hotel Arctic
50
reviews shown
Jeffrey
Very friendly staff. Fun stay.
Douglas
This is a very nice property with a few quirks. Our accommodation was an apartment overlooking a small lagoon with kitchen, ample living area, bedroom and nice bathroom. It appeared to be fairly new. From the living area was a small sunroom overlooking the water and icebergs floating by. Getting to the apt from the lobby was bit of walk over 40 stairs and an outside gravel area as it was detached from the main hotel. This made it difficult to move luggage, yet it was part of the charm. Breakfast was excellent. The property is a good, not level walk from town and there are ample taxis if walking becomes a chore. My wife and I highly recommend this hotel, but if you have mobility issues, stay in the hotel part, not an apt.
Jaymin
We booked Aurora cabin for 5 nights. The room and views are fantastic but the service was terrible
I informed the hotel before we arrived that we were vegetarians which they acknowledged but still left a meat sandwich in our room as a freebie
When my wife went to the reception to discuss this the lady at the receptionist wanted evidence that we had sent an e-mail, which was really disappointing
Even worse we had dinner in the hotel. The menu had 2 vegetarian choice which were OK. We mentioned we were staying 5 nights and asked if the chefs would be able to cook something else and we were told that was not an option. Interestingly the hotel had a vegetarian pasta salad in lunch menu. We asked if we could have that for dinner
Disappointingly we were told they couldn't do that. I cannot understand why any restaurant let alone a restaurant in 4 star hotel cannot accommodate such small request
Would not recommend the hotel based on service
Jaymin
I informed the hotel before we arrived that we were vegetarians which they acknowledged but still left a meat sandwich in our room as a freebie
When my wife went to the reception to discuss this the lady at the receptionist wanted evidence that we had sent an e-mail, which was really disappointing
Even worse we had dinner in the hotel. The menu had 2 vegetarian choice which were OK. We mentioned we were staying 5 nights and asked if the chefs would be able to cook something else and we were told that was not an option. Interestingly the hotel had a vegetarian pasta salad in lunch menu. We asked if we could have that for dinner
Disappointingly we were told they couldn't do that. I cannot understand why any restaurant let alone a restaurant in 4 star hotel cannot accommodate such small request
Would not recommend the hotel based on service
Jaymin
Roger
Beautiful setting. A long walk from town, but there is a twice hourly bus that makes it simple. Property is spread out, so get ready to haul your gear over gravel and stairs with zero offer of help from the staff. Decent breakfast.
Tali'ah
It is probably the best hotel to stay in Ilullisat. It is clean in a good location, and the majority of the staff are good, except for the odd new person. The food though is quite poor, the selection is not great, and not great for vegetarians. They are inflexible to accommodate.
Richard
There's a lot of good stuff to say about this property. First, it's owned by Air Greenland so if your flight is canceled or delayed (as was ours), they put you up in this hotel, which is the closest one to the airport. The city bus, which only costs a couple bucks and runs every 30 minutes, actually stops in the parking lot. Too, there's a free shuttle to and from the hotel from the airport. The restaurant and bar are a real plus, but the breakfast buffet is the best one we had in 3 weeks in Iceland and Greenland. It puts all others to shame. The trick is to fill up there and save the cost of lunch before spending your life's earnings on dinner in Greenland.
The downside to the Hotel is that it's not close to the city center or restaurants which is either a short bus ride away or about a 20-minute walk. The Icefjord Center is completely on the other side of town and the grocery store is in the city center. Taxis are expensive (what isn't in Greenland) but readily available.
We loved the view from the room. All the icebergs floating outside the window were awesome. Too, the boat tours are about a 15-minute walk from the hotel.
The staff was particularly awesome in helping us when our flight was initially canceled and then significantly delayed the next day (typical Greenland weather). I'm a walker and there aren't that many hotels and restaurants in Ililusat. I really think Hotel Arctic is the best of the bunch.
The downside to the Hotel is that it's not close to the city center or restaurants which is either a short bus ride away or about a 20-minute walk. The Icefjord Center is completely on the other side of town and the grocery store is in the city center. Taxis are expensive (what isn't in Greenland) but readily available.
We loved the view from the room. All the icebergs floating outside the window were awesome. Too, the boat tours are about a 15-minute walk from the hotel.
The staff was particularly awesome in helping us when our flight was initially canceled and then significantly delayed the next day (typical Greenland weather). I'm a walker and there aren't that many hotels and restaurants in Ililusat. I really think Hotel Arctic is the best of the bunch.
LEE
The only thing that’s good is the view! The rest is all terribly terrible, the staff not helpful, rooms are dirty & smelly, the website advertises amenities all false! Definitely not a 4 & half stars hotel. Will never be back.
JC
Fantastic hotel on the coast with great views on the icebergs. We stayed in a one bedroom apartment for 5 nights and it was excellent all around. The breakfast had a great range of choices. We highly recommend.
Edward
I like the airport shuttle. Breakfast included. Great views from the room. The room is bit small for 2. Only 1 mile walking to the town center. Nice exercise room. Friendly staff.
Louise
Stayed in one of the cabins which was wonderful. Very spacious, heated floors and gorgeous views. The only downside was getting to the room, as they are outside you need to walk along the external footpath, parts of which are stone/gravel and very uneven to reach the wooden path. It was quite difficult getting a heavy suitcase up the stairs in the freezing cold.
Staff were friendly, food was excellent and there is also a free shuttle to and from the airport. Make sure you book with reception the night prior to departure. Approx 20 min to walk into town or you can get the bus or order a taxi at reception. The bus timetable is displayed at the reception desk.
Staff were friendly, food was excellent and there is also a free shuttle to and from the airport. Make sure you book with reception the night prior to departure. Approx 20 min to walk into town or you can get the bus or order a taxi at reception. The bus timetable is displayed at the reception desk.
Kathy
Panoramic aurora cabins are awesome. The views are superb. Well stocked, warm and unique.
Nina
Great beds, wonderful breakfast, friendly and helpful staff, heated bathroom floor, and just all around great experience!
Paula
The rooms were nice and clean, the staff very friendly, but Martin the chef/server at restaurant Ulo was amazing! You can tell that he loves his job, he was very polite and cordial.
I stay 2 nights in the glass cabin and it was the highlight of my trip!
I stay 2 nights in the glass cabin and it was the highlight of my trip!
Elmar
Absolutely unbelievable! The views from the glass cabins is stunning and a completely unique experience. The staff of the main hotel impeccably friendly and the food while pricey is excellent. We can’t wait to be back.
Elmar and Steve from Dallas
Elmar and Steve from Dallas
Brent
Retaurants on premise
Y T
Glass cabin is nice but small
We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
Lisa
Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Jing
Nice view of the glaciers
KYONG
Very good
Fjord view rooms are amazing.
Melody
The View was awesome from my glass window cabin! BEAUTIFUL!
Sebastian
Great stay, would stay again if around.
Jane
The view from the room and the terrace is fabulous
Eugenie
Fantastic stay in Aurora cabin
A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Mads
Dejlig morgenmad, fine værelser
Yuko
景色がとにかくすばらしく、ゆったり過ごせるホテル。食事は、朝食のビュッフェも、夕食のレストランもどれも美味しかったです。アパートメントは洗濯機が設置されていて、アクティビティで汚れた服をすぐに洗えて助かりました。ただ、日中の日差しでお部屋が温室状態になり、窓を開けると蚊が入るため、夏の白夜は、睡眠環境づくりに苦労しました。
Pascal
Spektakuläre Aussicht!!
Personal ist freundlich aber leider nicht sehr flexibel.
Personal ist freundlich aber leider nicht sehr flexibel.
HIROTAKA
部屋が暑すぎる。それ以外は素晴らしい
Hendrik
Gutes Frühs
Flemming
Rigtig fint ophold med 2 overnatninger på selve hotellet og 2 overnatninger i panorama hytten.
Få ikke hytte 811, det lyder som alt vand og skyl kommer igennem under hytten. Heldigvis var kun få hytter beboet 😊.
Ellers en virkelig god oplevelse at bo i panorama hytten.
Få ikke hytte 811, det lyder som alt vand og skyl kommer igennem under hytten. Heldigvis var kun få hytter beboet 😊.
Ellers en virkelig god oplevelse at bo i panorama hytten.
Morten
Fantastiskt läge med utsikt över stad, hamn och hav. Rummet var helt OK, med sköna sängar. Badrummet tyvärr opraktiskt med få avställningsytor.
Receptionisterna väldigt trevliga och hjälpsamma med allt. Kan tyvärr inte säga detsamma om restaurangpersonalen, som har mycket att lära när det gäller service och trevligt bemötande, oavsett om det gäller frukost eller middag.
Ett plus för shuttlebussen till och från flygplatsen.
Receptionisterna väldigt trevliga och hjälpsamma med allt. Kan tyvärr inte säga detsamma om restaurangpersonalen, som har mycket att lära när det gäller service och trevligt bemötande, oavsett om det gäller frukost eller middag.
Ett plus för shuttlebussen till och från flygplatsen.
Pavia
helst tættere på byen
1
2
3
1
2
3
Susanne
Super sortiment 👌
Jannik
Godt sted med fantastisk udsigt
Niels
Rigtigt fint hotel med fantastisk morgenmad. Måtte vente lidt på lufthavn transfer da vi ankom men den var gratis. Der går citybus til byen ca, hver halve time. Koster 15 kr. man kan også gå ned i byen men hjem er bakken stejl.
Lars
Virkelig god mad
Linda
Hotellet har den mest fantastiske udsigt. Man bliver afhængig af at vågne op til den hver dag.
Morgenmad er ok, ikke noget særligt. Men dog virkelig gode pandekager.
Værelset er rigtig fint. Jeg nød at bo der.
Morgenmad er ok, ikke noget særligt. Men dog virkelig gode pandekager.
Værelset er rigtig fint. Jeg nød at bo der.
Jakob
Vanvittig lækker mad og den flotteste beliggenhed, især nordlys hytte
Anitta
Ja den var virkelig god
Lotte
Nydeligt hotel, skøn lejlighed. Begge med mageløs udsigt.
Casper haahr
Det var en anderledes og eksklusiv oplevelse at ligge og sove i et glashus med sådan et smukt udsigt.
Martin
Virkelig dejligt hotel, al personale meget venligt. Dejligt rent alle steder. Skønt værelse. Eneste minus var at der ikke var dobbeltsenge til rådighed med mindre man bestilte en hytte.
Christina
Super service
Karl Kristian
Dejlugt
Jens Bech
Intet
Henrik
Dejligt hotel og god morgenmadsbuffet
Mads
Rigtig godt
Sabrina
Es begann damit, dass ich dem Hotel bereits 2 Monate bevor ich buchte, eine E-Mail schrieb und 2 kurze Fragen hatte zur Buchung. Als nach 3 Wochen noch keine Antwort kam, schrieb ich über Instagram und fragte wann denn eine Antwort kommt, diese kam dann 2 Tage später.
Richtig helfen konnte man nicht. Service gibt es hier absolut nicht. Wir buchten eine Nacht in einem normalen Zimmer, welches bereits sehr abgewohnt war. Der Wasserkocher war glaube ich von 1980. Die Betten sehr durch gelegen. Die Aussicht war allerdings super.
Beim Check in wurden wir so gar nicht freundlich begrüßt. Der ältere Herr sprach scheinbar kein Englisch oder verstand einfach nichts.
Es ist absolut kein check in vor der Check in Zeit möglich auch wenn sehr viele Zimmer frei sind.
Wir hatten nach der ersten Nacht noch 2 Nächte in den Aurora Cabins gebucht. Davon waren auch 4 frei. Also man konnte sie noch buchen. Dennoch mussten wir spätestens um 10 aus checken und konnten dann erst wieder 16 uhr einchecken. Absolut umständlich und hat nichts mit Service zu tun. Die Koffer ließen wir im Hotel. Dort stehen sie in einem Raum der für jeden zugänglich ist und nicht verschlossen war. Mit einem unguten Gefühl sind wir also den ganzen Tag unterwegs gewesen.
Wir zogen dann abends in die Cabin. Ja sie sind toll. Aber wer schon mal in Norwegen oder Island in solchen Cabins geschlafen hat wird enttäuscht sein. Sie war wirklich sehr klein. Es gab 2 Flaschen Wasser und 2 eingepackte Sandwiches. Keine hochwertig
Richtig helfen konnte man nicht. Service gibt es hier absolut nicht. Wir buchten eine Nacht in einem normalen Zimmer, welches bereits sehr abgewohnt war. Der Wasserkocher war glaube ich von 1980. Die Betten sehr durch gelegen. Die Aussicht war allerdings super.
Beim Check in wurden wir so gar nicht freundlich begrüßt. Der ältere Herr sprach scheinbar kein Englisch oder verstand einfach nichts.
Es ist absolut kein check in vor der Check in Zeit möglich auch wenn sehr viele Zimmer frei sind.
Wir hatten nach der ersten Nacht noch 2 Nächte in den Aurora Cabins gebucht. Davon waren auch 4 frei. Also man konnte sie noch buchen. Dennoch mussten wir spätestens um 10 aus checken und konnten dann erst wieder 16 uhr einchecken. Absolut umständlich und hat nichts mit Service zu tun. Die Koffer ließen wir im Hotel. Dort stehen sie in einem Raum der für jeden zugänglich ist und nicht verschlossen war. Mit einem unguten Gefühl sind wir also den ganzen Tag unterwegs gewesen.
Wir zogen dann abends in die Cabin. Ja sie sind toll. Aber wer schon mal in Norwegen oder Island in solchen Cabins geschlafen hat wird enttäuscht sein. Sie war wirklich sehr klein. Es gab 2 Flaschen Wasser und 2 eingepackte Sandwiches. Keine hochwertig
Ricardo
Great location, friendly staff, amazing food
Kari
Sänky oli todella kapea ja iso mies meinasi väkisin tippua lattialle siitä. Sänky oli myös epämukavan upottava eli ei terveellinen.
Yumi
flightの都合で泊まることはできなかったが、別の日にショッピングで利用。とても雰囲気の良いホテルです。シャトルバスもIlulissat空港から出ているので便利。
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