Name: Malden Airport Inn
Address: 2989 N Douglass St, Malden Mo, 63863, US

2/10

Poor

08 Jul 2026

Willie

I drove 500 miles and was told I could stay because of problems they had there then I had to drive another 15 miles to find another hotel to stay there wasn't no warning no call no text

Friends_and_family Family

2/10

Poor

05 Jul 2026

Mardy

Made reservation and it was canceled by the hotel at the last minute. Got there. Room were under construction staff was hard to find it was The Worst experience of My Life.

4/10

Poor

02 Jul 2026

James

Clean room, cleaning staff friendly, AC working, overflowing dumpster.

Family

2/10

Poor

07 Jun 2026

Max

Just stay somewhere else. Horrible all the way around.

4/10

Poor

25 May 2026

Vicky

Motel is under renovation. Made a reservation through Hotel.com. Confirmation said check in time was 1pm. Got to motel at 1pm. No one was in the office. Signage said to ring bell or call phone number. No one answered and mail box was full and could not leave a message. Came back at 3pm. Was told that they weren’t taking reservations because of renovations. When I showed my reservation confirmation, the man said if I could give him an hour, he would get a room ready. Because that is the only place to stay in Malden, MO, we waited for a room. I’ve stayed at this motel several times through the years. It’s nothing fancy, but has always been clean and had a good staff. Won’t ever go back to it again.

Partner

4/10

Poor

17 May 2026

Richard

I do not Like the STAFF.
IT'S ( VERY HARD TO GET ANYONE WHO WORKS THERE TO ATTEND YOU IF YOU NEED ANY ASSISTANCE.

Friends

4/10

Poor

10 May 2026

Brigid

Tried to give me a room with NO LOCK and had to be let in by staff. Changed rooms after my husband said absolutely not.
Hotel under remodel.
1 staff member working

Family_with_children

2/10

Poor

09 May 2026

Doncheial

I gave my feedback already on the check in portion so long story short if your just passing through and only need to catch a few hrs of shut eye that’s all one should do. From the smell, look of the property and room I’ll never stay again. I only kept my reservation because we weren’t going to be in the room a lot, basically just to sleep. All places need to have surprise check-ins by the companies that allow them to be offered on their sites for travelers. This would stop a lot of false and outdated advertisement.

Partner

2/10

Poor

01 May 2026

Dakota

Absolutely horrible. No one was there to check us in, and then a guy pulls up in a car trying to let us in the rooms without checking us in after he pulled the keys out of his pocket. We left, and found a new hotel. So sketchy, don’t stay here

Family

2/10

Poor

16 Feb 2026

Calvin

No one staffed front desk. Tried check in for 2 hours. Never got checked in Found another motel 30 miles out of my way. If I was charged for no stay it was done fraudugently I will look into retaianing a lawyer. My charge should not been charged

Business Self

4/10

Poor

12 Dec 2025

Terry

The sheets were stained. The carpet was stained and dirty. Hair in the shower. Overall room 102 needed attention. Room 122 was in much better condition.

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Jennifer

Clean room, quiet.

Leisure Self

8/10

Excellent

07 Dec 2025

Angie

It's cold so the heat was magnificent never had to turn it past 65 degress.

Leisure Self

2/10

Poor

01 Dec 2025

Shane

They didn't have the room I booked while it seemed I was one of very few people there. The room was nasty. The floor was sticky. There were burn holes in my blankets. The shower barely worked. The toilet would only flush if you held down the lever for about 20 seconds. When I checked in the front desk people claimed I had only booked 2 nights when I had 3 booked. On day 3 I come back to motel to relax for the day before my flight out only to find the door to my room wide open. When I bring this to the attention of the front staff, they informed me that it was them who had went into my room and just left the door open. No reason or explanation just the someone else telling them to be sure to close the doors. They shouldve never have been in my room. I left earlier than planned because I felt safer just sitting in a car on the side of the road.

Leisure Self

6/10

Pleasant

16 Oct 2025

Edmund

It’s a no frills hotel. I just needed a place with good bed, shower and a great price and thats what I got. The hotel is going through renovations. No WiFi.

Aman was personable and helpful in helping me fix an online booking issue that I made. Thank you. :)

Self

2/10

Poor

06 Aug 2025

Dawn

Poor quality

Leisure Self

4/10

Poor

28 Jul 2025

Catherine

The property ìs old and rundown. The property has not been maintained or upgraded. Bed spread was stained, towels old and worn, bathroom

2/10

Poor

18 Jul 2025

Verified traveler

Nastiest hotel ever.

This place is nasty. We had a two night reservation but left after one night. One room smelled of smoke. There was no toilet paper in rooms. Towels were stained and we were only given two. Carpet was disgusting. Furniture was falling apart. I could go on and on.

Friends_and_family Family

4/10

Poor

07 Jul 2025

Bryan

It wasn’t that dirty. They kinda cleaned the bathroom. The carpet was moist and sticky. Don’t take your shoes off. No bugs. No wifi so I couldn’t work unless I went to the lobby and used the office wifi. We had 1 full towel 1 hand towel. I asked for more and he originally said no but then gave me two and a wash cloth. The neighbors smoked a lot of pot and our room stunk like it. The owner was never there so people had trouble getting checked in and getting receipts. It’s a place to sleep. But next time I will stay in Dexter and drive.

Leisure Partner

2/10

Poor

02 Jul 2025

Heather

It was not clean there was not a worker there that actually
The lady that was there trying to help called several of the owners and family members of the owners and they would laugh and hang up up her all of us in the lobby could hear everything
I did not feel safe there i have stayed there so many times over many years and it was great until these new owners took over

Business

2/10

Poor

22 Jun 2025

Laura

Didn't even get to stay. Reserved the room a month in advance. Showed up to check in and was rudely informed they didn't have a room for me. Needless to say, would not recommend.

Business_and_leisure Partner

6/10

Pleasant

11 Jun 2025

Melynda

Never anyone at the front desk. Had to wait 20 min for some to finally show up. No frills motel. Appeared to be clean til you looked at your feet. Not enough toilet paper and never replaced. Empty kleenex box and never replaced. We had to go buy our own. One bed made without flat sheet. Extended our stay. Left multiple msgs that we had urgent family issues and had exteded our atay. Never returned calls. When we finally made it back very rude front desk person who had no regard for the reservation I had made for our extension amd over charged me. After lengthy discussion claim to have returned the money to my card. Requested house keeping for clean linens and proper linens. Never happened.. price is the only decent thing about this place.

Leisure Partner

10/10

Exceptional

31 May 2025

Anna

Awesome

Business_and_leisure Family

2/10

Poor

23 May 2025

Maria

No towels in the room. Hair in the tub . Water coming under the door.

Family

2/10

Poor

16 May 2025

Norma

I very upset with the reservation I paid for and the insurance I booked room with . We never got a room and no one from Expedia even tried to help . It was very sad situation . Will never book through Expedia again.

2/10

Poor

10 May 2025

Brenda

Worst place ever

Would not stay there the floor was absolutely filthy feet were black after walking on carpet the air conditioner did not work light in bathroom verily lit. Had two nights scheduled only stayed one night and asked for refund for second night they refused.

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Everette

The staff was very nice and professional. The room was very clean. It's just what the doctor ordered at midnight on a drive up from Louisiana.

2/10

Poor

19 Apr 2025

Mark

Avoid this one. All of the other reviews are quite old and it is likely under different management. Upon walking in you'll be met with potent cigarette smoke from the old dining room that's been converted to an \"arcade\" room.

Worse, I didn't even get to stay as when I arrived at their 24-hour lobby no one was at the counter. There was a note taped to the window saying they had to run to the bank and would be back in 10 minutes. I waited upward of 50 minutes, tried ringing the bell a few times, tried calling the number listed for assistance, no one appeared. I was hoping to have been asleep by this point so left to find another hotel.

I contacted Expedia for a refund and they contacted the property owner. Eventually the property owner said they would not refund me but my reservation was still open. As soon as I'm back home I'll be filing a suit in court to recover my money if they decide not to refund me before then.

I hate dishonest businesses and this is a dishonest business. Do not give them your money.

Business Self

2/10

Poor

12 Apr 2025

Elester

never got my rooms they were over book

10/10

Exceptional

21 Mar 2021

Verified traveler

It was a good place to stay for an evening. The Lady at the front desk was very nice.

Leisure Self

8/10

Excellent

03 Mar 2021

Verified traveler

No coffee in rooms. They were out. But it was clean and staff was very friendly. I just wanted my coffee.

Friends_and_family Family

8/10

Excellent

15 Feb 2021

Cathy

A couple nights

Was all good but I’ll give 4 stars cause shower was bad water pressure no heat lamp non-working so it was cold and looked for blow dryer and non was there when I’ve alway stayed so I had to use the heater to dry my hair wasn’t fun but was told that people steal them. I thought paying a deposit and if someone stole them they’d pay with deposit that was inconvenient but the lady at check I. Is always nice

Friends_and_family Family

8/10

Excellent

13 Feb 2021

Verified traveler

Good basic room, comfy beds, microwave and fridge. Close to town and restaurant

Leisure Friends

10/10

Exceptional

24 Nov 2020

Robert

Great stay. Very clean, friendly staff, convenient to restaurants

Business Family

10/10

Exceptional

07 Sep 2020

Verified traveler

EXCELLENT LAST MINUTE STAY

The Hospitality was excellent.

Friends_and_family Family

8/10

Excellent

31 Aug 2020

Latisha

The hotel was nice and clean. I didn't require any services while I was there so I can't speak on anything else. But when I checked in the lady was very nice and friendly.

Self

8/10

Excellent

21 Aug 2020

Scott

With limited choices in area, hotel was decent. Nothing special but alright

Business

8/10

Excellent

10 Aug 2020

Johnny

Comfort

Great quiet location.

Friends_and_family Friends

8/10

Excellent

03 Jul 2020

Verified traveler

Good enough

Unscheduled landing at the airport nearby. Got a room for a shower and a nap. Slight smell of smoke but descent for what it is.

Friends_and_family Family

8/10

Excellent

29 Feb 2020

John

Clean, bed nice, quiet

Friends_and_family Family

10/10

Exceptional

15 Jan 2020

Verified traveler

Very clean. Nice folks.

Business

8/10

Excellent

13 Jan 2020

Renee

Quiet, clean and comfortable. Not fancy. No breakfast. Firm king size bed, tv, small refrigerator and microwave. Very basic, but adequate.

Friends_and_family Partner

8/10

Excellent

07 Oct 2019

Verified traveler

David

One nighter
Will definitely come back
No bugs (always look wherever I am)
It was a nice stay

Self

10/10

Exceptional

07 Oct 2019

Verified traveler

It was a nice room for what I needed it for. The bathroom was clean but could stand to be bigger and bottles of water could have been provided

Friends_and_family Family

8/10

Excellent

01 Oct 2019

Verified traveler

It’s the only Motel in Malden. Staff was super friendly and helpful on all matters. My lights over the bathroom sink needed to be changed and I let the desk know.

I’m thankful there is a Motel in town it would have been difficult visiting family if I had to stay in a neighboring town. This was super convenient.

Friends_and_family Family

10/10

Exceptional

08 Jun 2019

Verified traveler

This is an older property but it was very clean and the staff was very helpful. I would stay here again.

Friends_and_family Family

10/10

Exceptional

21 Mar 2019

Linda

Home Away From Home

This was the cleanest hotel I have seen!! The lady at the desk made me feel like she was welcoming me into her home.

4/10

Poor

24 Dec 2018

Martin

Walls paper thin

No shower head

Partner

8/10

Excellent

23 Dec 2018

Verified traveler

Great and convenient!

Quiet, peaceful, and clean. Great customer service.

Friends

8/10

Excellent

26 Nov 2018

jacob

Nice comfortable place

Very nice no frills hotel. Comfortable and fair price. I will be back!!

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