Name: Leonardo Negev
Address: Henriette Szold Street, 4, Beer Sheva, 84894, IL

8/10

Excellent

31 Jul 2026

Carlot

We need greater variety in food options. Both breakfast and dinner were too predictable. Additionally, there was no communication about the Sabbath evening dinner services; we only found out that dinner would not be served.

10/10

Exceptional

21 Jan 2026

Michael

I stayed here for 6 nights on a business trip. The breakfast had very good variety, including an espresso bar. The bed was very comfortable. The only negative was the lack of a laundry room. They had a laundry service, but the prices were very high (e.g. $14 USD for a pair of pants). Plus, you had to turn the clothes in before 9am and they wouldn't be delivered back until the evening of the NEXT day. If you wanted it the same evening, that was an additional 50% ($21 per pair of pants).

Business Self

6/10

Pleasant

25 Oct 2025

AHMAD

Parking was always full

Business

6/10

Pleasant

17 Aug 2025

Roi

Check in was horrible, takes about 30 minutes. Otherwise the hotel is ok

Leisure Family

2/10

Poor

04 Jul 2025

Danit

No air conditioner. Very hot. No service. Nobody answer the phone in the lobby

Partner

10/10

Exceptional

30 May 2025

Gil

Holes.com lied

The stay was great, the water in the pool were cold.

Hotels.com made us a lot of trouble. Although they declaired the price includeed fees and taxes it didn't. So we had to add extra 18% for taxes.

Friends_and_family Family

10/10

Exceptional

14 Mar 2025

CHAIM

We liked the stuff and all the facilities

Business_and_leisure Family

8/10

Excellent

13 Feb 2025

Lioubov

The Hotel is located in a good location. Parking was available, the staff was quite friendly. No major complaints.

Leisure Family

4/10

Poor

21 Nov 2024

Avram

check in was ok, they did not inform us of fee for parking or any other parking accommodations. delivered a small bottle of wine and some cookies to the room, very nice.
room had no working safe, no blow dryer, carpeting in hallways was torn. jacuzzi broken.

Leisure Partner

2/10

Poor

14 Sep 2024

david

Worst hotel ever . Dirty, old , broken.

Leisure Partner

6/10

Pleasant

23 Aug 2024

Maxim

Nothing to like except breakfast, which is very good by western standards but just barely Ok by Israeli standards.
Rest of the facility is a poorly managed.
My room on 11th floor was simply dangerous for health.

Business_and_leisure Self

6/10

Pleasant

26 Jul 2024

vered

הצוות לא אדיב בכלל. בקבלה עשו פרצופים על כל פניה. עשו טובה שמתייחסים. בארוחת בוקר הצוות היה נחמד. מלון מיושן

Friends_and_family Friends

4/10

Poor

10 May 2024

Eliyahu

The place needs a renovation

Business Self

6/10

Pleasant

25 Mar 2024

Atalya

We stayed here on a sleepy winter night. Check in was swift but very indifferent and lacking in info. The lobby seemed sad and dull and the bar wasn't open.
Room felt very clean although outdated and we had a good night's sleep although the pillows felt old and thin. Bathroom requires an update but is nevertheless functioning and clean. TV transmition was a little grainy and the chanels did not match what was written in the guide. I tried calling reception but there were no instructions as to which number to dial. The hotel app itself didn't offer the things it claimed to include .. such as room service menu, meal times etc and was very basic and uninformative.
Breakfast variety was good but mostly not tasty.
At this price level I would expect so much more... so while it was OK it was not at all worth the price.

Leisure Family_with_children

8/10

Excellent

18 Jun 2023

Guy

The staff were friendly, welcoming and spoke good English. The rooms were comfortable and tended to daily. The swimming pool was nice although only open during certain hours. The breakfast was definitely the low point of the hotel. Very poorly managed and understaffed. The scrambled eggs had developed a crust from being under a hot tray for too long. The pastries were also kept under hot lights, which rendered them hard and dry, this was every single morning. The egg cooking station was often unmanned and left on, so that the smell of smoke and burning debris could be smelled. Nothing was labled, so everything was a guess. The coffee station was one machine and was manned by the restaurant manager so there was a constant queue for hot drinks.. certainly something to look into. Also with regards to parking, the hotel have a function facility for weddings, so parking after the afternoon into the night is really an issue, as its free for customers. Hotel was overpriced, but unfortunately there was no other option.

Leisure Family

8/10

Excellent

14 Jan 2023

Robert

Only stayed one night, but found it most enjoyable. The hotel is sleek and modern, close to public transport (with inter-city and local), staff are helpful, and the view of Be'er Sheva from my room was spectacular. Comfortable bed, amazingly fast internet, deep bath. My only complaint is the buffet dinner which, at 150NIS, is overpriced for the rather boring food offered. On the other hand, the buffet breakfast offers vast options, all good.

Leisure Self

8/10

Excellent

30 Dec 2022

Verified traveler

Nice place to stay

It was very nice to stay at the Leonardo's, the staff was friendly and also spontaneous parking was allowed. Central bus station in 5 minutes, University a 5 minutes walk, too.

Friends_and_family Friends

8/10

Excellent

16 Dec 2022

Shahar

Overall good stay
However - brakefast moderate - degredated compare to my past visits to this hotel

Business

6/10

Pleasant

10 Dec 2022

Verified traveler

Two days in Be’er Sheva

The room was spacious and well appointed

It’s an older hotel in need of some updates and maintenance.

The manager was a good listener; I suggested to him a more streamlined approach to the coffee service at breakfast and other ideas

I was well treated by the staff

Business

10/10

Exceptional

03 Oct 2022

Michael

Good hotel in the City Center

Good hotel in the City Center, room was very clean, comfortable sleeping conditions, very reach breakfast... Recommended f you have to go to Beer Sheva

Self

2/10

Poor

08 Sep 2022

Yossi

The reservation was badly. We got mistaken room at the first day , the change take time. When we did checked out they want more money for the vacation without asking at the original payment bad customer service!!.

Business

2/10

Poor

11 Aug 2022

Snir

This was hands down the worst hotel experience ive ever had. They didnt clean the rooms on some days. The shower only hsd scolding hot water and i couldn't baith my kids and the managers straight up didnt care. I want my money back!

Leisure Family_with_children

10/10

Exceptional

07 Nov 2021

Jeremy

Very nice

Business_and_leisure Self

8/10

Excellent

05 Nov 2021

solomon

Old hotel, good beds, quiet. Good breakfast. Good value

Friends_and_family Family

6/10

Pleasant

14 Oct 2021

Ronza

Our stay was not in the best way.
There were no dental care kits, and only after I asked about four times did they bring brushes without toothpaste!
In addition to the dirt that was under the bed.
I sat on the floor playing with my son, looking under the bed I found straws and toilet paper thrown away.
we stayed for two days and the room underwent at least one \"cleaning\" that they had to take out at least this garbage! But not done properly.
It was very disrespectful to us as guests. And very expensive relative to the service and cleanliness we expected to find accordingly.
It is very embarrassing to expect a high level of cleanliness in one of the most well-known and popular hotels in the country, but in practice you will find a lower level than standard, especially during this time of the Corona, which requires strict cleaning and supervision.
Attached are pictures of what I found under the bed.
I expect appropriate compensation.
Thanks

Friends_and_family Family

2/10

Poor

13 Sep 2021

Benjamin

No

Honestly stay away.

8/10

Excellent

27 Aug 2021

Eva

everything is pretty fine but one drawback:

A little bit dirty windows and the air conditioner. If you have an allergy , take your pills with you .
The other things were pretty fine ,

Partner

8/10

Excellent

10 Aug 2021

Verified traveler

Location was great for us. Nice room, pool was great - but closed at 6pm! We nearly missed it. If you want the breakfast, sign up through Orbitz -- it's double the price at the front desk. We didn't purchase it. Water from the shower flooded the bathroom and there was no drain in the floor. Had to use all our towels to mop up. The front desk was vey slow in bringing more towels, which we didn't have enough of from the start. But all in all, it was really very nice and very good price. Recommended.

Business_and_leisure Family

8/10

Excellent

03 Aug 2021

Ohad

Nice hotel in BeerSheva

We stayed only for one night on our way down south. Nice room, great reception staff, nice pool.

Friends_and_family Family

8/10

Excellent

30 Jul 2021

Vanessa

Easy going relaxed hotel, bird in dining room was off putting, rooms not the cleanest, nice pool, decent breakfast, good for a family

Friends_and_family Family

4/10

Poor

02 Jul 2021

Verified traveler

The Leonardo 8.4

8/10

Excellent

08 Mar 2020

Verified traveler

Good Hotel for Negev visit

The hotel was good and the staff helpful. Food was OK, but not much to choose from and quite expensive.

Friends_and_family Friends

10/10

Exceptional

22 Feb 2020

Naama

Excellent location particularly to the Beer Sheva Performing Arts Center. The staff took good care of us.

Business

10/10

Exceptional

04 Jan 2020

Heidi

Highly recommended

Great little hotel in great location with great service. Top stuff

Friends_and_family Family

2/10

Poor

30 Oct 2019

Verified traveler

This hotel as with the rest of the Fattal managed properties is poorly staffed, poorly maintained and poorly managed. The maintenance is non- existant and I doubt that It will be safe to walk on the carpet. The bath drain is clogged and the shower head is not worthy even of a cheap hostel.

Business Self

8/10

Excellent

22 Oct 2019

Verified traveler

The staff at this hotel is amazing. From small issues to large ones everyone went out of their way to help us. Based on staff I would give the hotel five stars. However, in general I would give it three stars. The hotel is run down and overpriced but is pretty much the only hotel in Beersheva. The carpet and furniture in our room was worn. The bedsheets were torn. The light fixtures in the bathroom were filled with dead bugs. Clearly no one vacuums under the beds. We found a pacifier, some string and old
food under one bed. Definitely overpriced for the condition of the place. But the staff is truly fantastic.

Leisure Family

4/10

Poor

14 Oct 2019

Verified traveler

Terrible

You are staying in hotel sames to be it is mandatory, this a bit right because there is no other hotel in beer shava... not good....

Business

6/10

Pleasant

07 Sep 2019

najeeb

Don’t like the rooms. Very old furniture

Partner

10/10

Exceptional

06 Jul 2019

Laurie

I loved the comfortable bed, lovely buffet breakfast, and the convenient location within walking distance of the old city.

Friends_and_family Family

2/10

Poor

26 May 2019

Madeline

Hotel needs better management

It was slow checking in. The carpet was old and stained. Probably never shampooed. Curtains stained, cushions stained. Toothpicks and bottle caps left on floor. Mold around tub. Toilet did not flush properly. The phone did not work in our room to call for service. We went down to ask for service. No one came. Went down to ask again. It took another half hour. Next day asked for 2 towels. We went out for evening and upon return no towels . When asked about it desk said they sent to wrong room. Too bad, at this time, you are the only hotel in Beersheba

Partner

6/10

Pleasant

19 Feb 2019

barbara

The bldg is old... food was fair

Family

10/10

Exceptional

29 Jan 2019

Verified traveler

Very curteous and friendly reception; made us feel very welcome.
Maybe because it wasn't busy, but we got a free upgrade to a fancier room and access to the business lounge.

Bathtub floor was very slippery, so we had to use up one of the two hand towels as a makeshift mat when showering.

Leisure Family

6/10

Pleasant

27 Dec 2018

Verified traveler

Room is nice, but bathroom has been renovated terribly

Leisure Family

8/10

Excellent

21 Jun 2018

Verified traveler

Clean and nice facility and room and friendly service. Easy access to shopping, restaurants, train, etc.

10/10

Exceptional

07 Jun 2018

Verified traveler

A very nice stay

It was amazing because the very helpful front desk receptionis upgraded us to the business floor with its lounge.
The free parking was also a plus.

Partner

6/10

Pleasant

24 May 2018

Verified traveler

Overall opinion was average for the price. Stuff very polite. Not many options for breakfast.

2/10

Poor

07 Apr 2018

Moises

The worst place, do not book there.

Terrible Hotel, reception staff not acomodating, rude and non information.
Staff at the hotel look sad like they do not like their jobs
Room was dirty and the carpet so dirty, looks like never been cleaned,
My room had a big space empty, they removed the sofabed and look bad,
My bed sheets had some hair.
Hotel condition is falling apart, parking dark and rusty
Food was the only good thing they had,
Worst place I sleep in Israel.

Family

8/10

Excellent

24 Feb 2018

Verified traveler

Perfect for business travel

Great for business trip ... only hotel in area. Quiet and comfortable

4/10

Poor

19 Feb 2018

TheBabes

Shabby but not chic hotel.

While masquerading as an upscale hotel this place is actually a dump. The furniture, carpets and general room appearance are worn and torn. With prior occupants’ fingerprints all over the glass tables and window it felt uncomfortable staying in this room. Food smells emanated throughout the hallways making us nauseous. The front desk staff tried to be helpful but seemed overworked and overwhelmed. The breakfast was well done, but was not enough to change the overall disappointing experience. Here’s hoping that more hotels come to Be’er Sheva to put this place out of business.

8/10

Excellent

04 Feb 2018

Verified traveler

We booked for a room including breakfast but on arrival we were told that our booking was for the room only. Although we had a superior room we only wanted a standard room but we did want breakfast and had to pay extra at the hotel

4/10

Poor

27 Jan 2018

Lior

Very noisy
Can’t sleep at night

10/10

Exceptional

09 Jan 2018

William

My stay at Leonardo Hotel was very pleasant.

The concierge was very pleasant and courteous. Parking was good and at no additional cost to guests. This is a big plus to me! The staff, in general, were very helpful. My command of the Hebrew language is minimal but they were just as pleasant to me as if I did. I was received and treated warmly. And I would and do highly recommend the Hotel Leonardo to anyone traveling in the area.

10/10

Exceptional

04 Jan 2018

Joshua

This may seem like an ordinary hotel in an ordinary city, but there's so much more it has to offer. The food was excellent, some of the best eggs I've ever had, and excellent Wi-Fi all over and a lovely business centre with great computers and snacks.
If you're in Be'er Sheva for some reason, this is a great place to stay.

Family

2/10

Poor

21 Dec 2017

Igal

Bad service in a gross hotel that’s overpriced

Rude employees with a lot of attitude.

4/10

Poor

02 Jul 2017

Ed & Randee

Staff not well trained. Wish there were more hotels to choose from.

10/10

Exceptional

25 Jun 2017

Verified traveler

Excellent service. Excellent breakfast.

10/10

Exceptional

30 May 2017

Afek

אחלה מלון אנשי הצוות שירותיים ונחמדים

עשיתי צ'ק אין ושודרגתי אוטומטית לביזנס אנשי הצוות שירותיים ונחמדים חדר נקי ומרווח

10/10

Exceptional

01 Apr 2017

Larry

1st time in israel.

Close to university and great places to eat. Safe neighborhood. Pool was opening this week. Fantastic breakfast. 9 days stay. Very Happy traveler.

8/10

Excellent

06 Mar 2017

Verified traveler

Nice Hotel - centrally located in Beersheva

We had a very pleasant one nite stay at this hotel. Staff was very attentive- our room was ready on a 1:00 pm arrival - we received a business upgrade w/o even asking. Hotel was clean and the room was fairly recently renovated. We would definitely stay there again.

6/10

Pleasant

27 Feb 2017

Verified traveler

Helpful staff, needs a makeover!

The hotel is older and has not been updated in quite a while. There is a huge bar area in the back lobby that was really sad, no one was there on Saturday evening when we came back to the room. I felt like I had stepped back into the 1970s. The room was nice, clean. We were upgraded by the hotel to \"Business status\" which allowed us to use the business center where they had snacks, wine, a TV and some couches. The room had been used by several people during the day and it was never cleaned. Dirty plates and empty used glasses were on the tables and counter tops, making it very uninviting. We did not have the breakfast in the hotel which would have been an extra charge. I had no desire to eat there. There was also garbage in the parking lot right out front on the floor. There is no reason for that. The best thing about the hotel was the staff. We had a lovely young man at the front desk help us when we got a flat tire and he could not have been more helpful and kind. Other than him, the hotel was just OK. There is no other place to really stay in the area so they really need to spruce it up. It looks like in its heyday it was very nice and has the potential to be again. The stay was fine for overnight but that's about it.

Partner

10/10

Exceptional

12 Jan 2017

Verified traveler

Nice hotel in a good, central location. Included parking and staff was very friendly.

10/10

Exceptional

23 Nov 2016

Jonathan

Lovely hotel with an excellent staff.

Lovely and comfortable hotel with a super, friendly staff.

10/10

Exceptional

01 Oct 2016

Andy

Well organised hotel , nice facilities.

Stayed here for football and although the hotel is not that near to the ground. The staff were helpful and facilities very good with nothing too much trouble.

6/10

Pleasant

08 Jul 2016

Verified traveler

A fine place to stay

The only place to stay in Beer Sheva. It is a good hotel with a very good breakfast and nice staff.

8/10

Excellent

07 Jan 2016

Marshall

A Decent Place to Stay

If you have to stay in Be'er Sheva and want a decent place at reasonable price, this is about the only game in town. It could use a little TLC, but isn't awful. Breakfast is very good (Israeli breakfasts are special!) but don't expect any bacon or ham! LOL!! We had a nice stay. You are close to the shopping malls, and walking distance to most of the areas of interest in town.

Family

8/10

Excellent

16 Oct 2015

Verified traveler

Central Location, Good Service

We went to Beersheba to visit the city itself, as well as David Ben-Gurion's gravesite and memorial in the Negev, and Kibbutz Boker, where he lived after his retirement as Israeli PM until his death. Hotel Leonardo Negev is conveniently located in the city center, in waking distance to the pedestrian mall, the rail terminal and the central bus station. The hotel, especially the bar and restaurant area, is laid out more for larger groups than individual travelers however the staff at the reception desk was helpful and professional, especially on our departure day when we asked for a late-checkout. I would definitely book the hotel again if I was going back to Beersheba.

Family

6/10

Pleasant

03 Jun 2015

Verified traveler

updated

The room was much improved since past years. It is a good place to stay in Beer Sheva.

8/10

Excellent

15 May 2015

Verified traveler

Well located hotel with good facilities

Walking distance from bus station and close to Shlomo sixt car hire. Well appointed room but airconditioning did not work. Advised to open window and this was good. Nice breakfast. Sofa bed small and uncomfortable - only would recommend for a small child.

6/10

Pleasant

11 Apr 2015

Daniel

Good option in Beersheba but nothing exceptional

We stopped at the Leonardo Negev en route between Eilat and Tel Aviv. The night manager Amit was very solicitous and showed us to our room. We had a suite which was very comfortable, though the bathroom could have benefited from some attention to the dingy grout. We did not have enough time to really explore the amenities due to our late arrival and early departure; the bar was already closed by the time we put our son to bed. Breakfast was included but there was an additional charge for the fitness center/ jacuzzi. The property has potential, but to justify the price given its fairly unglamorous location it needs to up its game to appeal to Euro and American tourists who are looking for a luxury experience.

Family

8/10

Excellent

04 Apr 2015

Gerry

Stay at the Leonardo Negev

Check in was exceptional. Hotel manager personally took care of the check in. Room was comfortable and staff was pleasant. A good place to stay. Food was good and plentiful.

8/10

Excellent

20 Feb 2015

Evette

Very pleasant

They upgraded me to a suite no xtra charge and when wifi didn't work the receptionist connected me via his phone.would stay again.

Family

8/10

Excellent

29 Dec 2014

Rob

Great hotel in the Negev

This is a very good hotel, and has really been upgraded over the last year. Breakfast is excellent.

4/10

Poor

08 Dec 2014

Lesley

Reviews don't help!

The dining room is unhygienic and requires an industrial clean. It is most unpleasant in the morning as tables are not tidied and cleaned until the morning shift is over so finding a clean table is a challenge and sitting amongst dirty tables is unpleasant.

In the renovated rooms on the 11th floor they haven't put in emergency exit floor plans, even though I remarked on this a few days before a second stay on the same week's trip.

The stairs are not fit for emergency flight or even for regular use. They are not tiled. Wouldn't want to use them in a hurry and forced to use the lift all the time. The workers smoke in the stairwells too.

The hotel is four stars but lacks management attention, and staff training.

Family

6/10

Pleasant

04 Dec 2014

Lesley

Could be a great hotel - needs direction.

The hotel lets itself down. Some of the staff are really lovely and genuinely want to help, others lack direction and incentive. The dining room at breakfast is truly unpleasant. The management is often lacking. It could be a great hotel. Staff need training, management need to manage their staff better.

6/10

Pleasant

17 Nov 2014

Blair

Not at this price.

This is an old run down hotel. We arrived at 7pm and the closest food was a 20 minute walk. The room was dirty with old worn out carpet, tissue thin sheets, no kleenex, etc.. Certainly no 5 star, perhaps a 3 star. Stayed in some lovely clean hotels in Israel for less money, but this one was surely a disappointment.

Partner

8/10

Excellent

24 Sep 2014

Asaf

surprisingly good

Very nice rooms, service and excellent complimentary business lounge

4/10

Poor

09 Jun 2014

Lesley

The only hotel in town - and it shows!

Not a great place to stay, especially at the weekend when there is an influx of family celebrations, where they tend to forget there are other guests staying at the hotel. Taking the stairs is not an option as there are broken marble tiles on those stairs that have them - most stairs are bare concrete. Some stairs had broken glass on them and were filthy. Wouldn't want to do the stairs in a hurry or emergency. The elevators were dirty too. The cleanliness of the dining room and verandah was not as it should be - stained chairs and table mats, unclean cutlery... There was a general sense of a lack of caring by the staff. No sense of urgency.

The bathroom hadn't been cleaned properly and smelt of urine - even after alerting reception. There was a cracked coffee mug in the bedroom that also didn't get replaced after complaining.

Overall it felt as if the hotel needed an industrial clean.

Although we stay there often, they do not appear to know that so they do not build customer loyalty. Definitely missing a trick here.

I doubt this hotel will improve until they have competition.

2/10

Poor

06 May 2014

John

Only hotel in town and it shows - $210/night waste

Birds flying in the dining room. Bar which doesn't have ice. Reception staff provides different answers to the same question. Bar staff inattentive (wait till I finish my smoke before I serve you). Aged facility which needs updating badly. Conference and 9th Business rooms don't get cleaned up from the night before until guest tells them too. Dirty, dirty, dirty. Room key system is poorly administered or doesn't work - myself and my colleagues were continually had to rekey for it to work. Property has potential due to limited competition but is poorly managed.

6/10

Pleasant

10 Mar 2014

Ben

Not great but only choice

The Leonardo hotel is quite dated and in need of renovation and repair. The lobby looks ok but beyond that the hotel descends into disrepair. There is free wifi in the lobby but not in the rooms. The buffet breakfast provided is quite extensive and reasonable quality (coffee was good). Overall though the hotel is very expensive for what you get and I think can only get away with it because there are no other choices in Beer Sheba.

4/10

Poor

15 Feb 2014

Verified traveler

I expected more for the money

A hotel at this price should have free internet. The hotel room was just ok The toilet didn't flush well. Not very romantic. We had a lot of luggage and nobody helped us with it. Overpriced.

They or expedia or someone messed up my reservation. They didn't pursue it. I had to.

4/10

Poor

07 Feb 2014

Kash Khoo

Lousy Service!

Most of the staffs do not understand English. i have forgotten and left items in the hotel, had made phone call and email about it but no one reply!

2/10

Poor

01 Feb 2014

lynn

horrible receptionist and security man

we arrived at 11 pm and werre given a horrible rrom on the 8 floor. filthy and the carpet was full of spots, the bathroom dirty, horrible smell.I went to ask to change it and we received the same type of horrible rrom on the 8 floor which should be avoided. As I went to see another room, my husband remained at the reception . they did not know he speak Hebrew and heard the security man calling me a 'b h' and the receptionist telling that me and my husband are 'm d' and' crazy'. In the end they gave us a clean room on the 4 floor wihout a hair dryer , without a safe.. like a youth hostel room. They pretend to be a 4 star hotel.. what a joke, we complained later against the receptionis called Idan and security man to the general manager Askenazi,....never to return to such a horrible hotel.

8/10

Excellent

31 Dec 2013

Israel Travel mom

Convenient and comfortable

Great breakfast, comfortable bed and great location. The only downside was no heat in lobby area with free wifi. And it was cold!!!

Family

4/10

Poor

23 Dec 2013

Verified traveler

no value for price

the hotel is simple old and dose not meet the standart for the 185$ per night requested

6/10

Pleasant

13 Dec 2013

Verified traveler

met my basic needs

The hotel is acceptable. I walked from the train station there in under 10 minutes with my suitcase. The people at the hotel are quite nice. The breakfast is very good. The rooms are adequate. The gym, which is not included, could be cleaned better, but was adequate. I will likely stay there again, because it is convenient, but hope the rooms get a face lift in the near future! At a minimum, they can regrout the tile in the bathroom.

8/10

Excellent

09 Dec 2013

Satisfied guest

Friendly staff

I was pleasantly surprised by the quality of service and how friendly and helpful the Hotel staff were, Its location is perfect for this modern city. My only complaint is that, being the only Hotel in the city, it was somewhat overpriced.

2/10

Poor

11 Nov 2013

Verified traveler

Horrible service

The management was horrible. The bar staff was rude, the meals were mess hall style and rarely fresh. This was the worst hotel I have ever stayed at and it was primarily because of awful customer service. The manager (ivanka?) was argumentative and rude. The hotel wanted to charge for ice, the common areas were full of garbage during Shabbat. Getting the rooms serviced took all day and multiple reminders. Horrible!

6/10

Pleasant

04 Oct 2013

Verified traveler

this hotel has seen better days

the coridors on the 9 th floor look like an old age home hospital
they have a wedding hall and you can not sleep till midnight because the music

6/10

Pleasant

05 Aug 2013

Dr. L

Mixed Review

Hotel has changed a lot over the past 3 years since my last stay.... mold in bathrooms, AC/thermostat problems, plumbing/water pressure and temperature problems & staff in bar area are rude and hotel seems to have converted to attract extreme orthodox clientele (for example, the week we were there, the pool hours were limited to separate male and female hours). Would highly recommend renting a local apartment (as we intend to do in the future) but if you can't find one, are in last minute, you have no choice because this is the ONLY hotel in Beersheva;(

4/10

Poor

05 Jun 2013

Traveller

Worn and old hotel

The hotel is old and the bedrooms in used and poor condition. My online booking was disputed as I had booked a junior suite and was allocated soemthing smaller. Only after argument did I receive my money back. However I did get some free chilled water for my trouble.

8/10

Excellent

02 Jun 2013

J and D

nice surprise

Based on previous reviews, I was pleasantly surprised. The continental breakfast was amazing - especially the leben (yogurt) parfaits and the individualized eggs, the figs and the walnuts, and all the other many offerings. The room was clean and large with a spectacular view of nearby buildings as well as the desert. The nearby \"beach\" was also impressive.

4/10

Poor

09 May 2013

Verified traveler

Only hotel in town & they know it. Needs renovation. High price bears no relation to quality.

4/10

Poor

27 Mar 2013

Mickey

Stay there only as a last resort

I've stayed at this hotel several times over the past 13 years, though it was under a different name and owner (Hilton, etc) each time.

Each time (since it was a Hilton) has been progressively worse, but this last time (early to mid-March 2013) was positively dreadful.

First, there is no Hotel Operator. If you call zero, it goes straight to the Front Desk, who never pick up. There are at most two Front Desk Clerks, and usually just one. There was a line that filled most of the lobby when I realized no one was answering my calls, and decided to come down to address my issues in person, so this explains why they never bother to pick up.

Secondly, there is no heat in this hotel! They figure it's near the desert, so it's warm enough, but I'm from Miami: the 60F (about 15C) felt very cold to me. A clerk actually said: \"Heat? Are you kidding? It was 40C here just two days ago!\" Not exactly the answer I was looking for.

Third, they did bring me an extra duvet and blanket, but it took me 5, yes, 5 trips to the front desk to get someone to do so. Every time I went down, they feigned surprise: \"He didn't come up yet?\" Seriously, zero service skills.

Fourth, there are no queen or king beds, only twin beds in the rooms. Apparently, the clientele is mostly 5 feet tall, so they don't complain. In my case, I couldn't fit in the bed, and my legs stuck out from the bed, at the calf level.

Last, there is no room service or restaurant, just a bar with underage staff. Stay away!

10/10

Exceptional

26 Mar 2013

Elinor

Proximity of sights for us

We were going as volunteers at Soroka Hospital and it was within walking distance or by bus right in front of the hotel. It was also within walking distance to the New Performance Center. The front desk people were very helpful and informative re restaurants and directions.

8/10

Excellent

25 Jan 2013

Verified traveler

Exepcted the worst - pleasantly suprised

I had read some pretty bad reviews and almost slept on a relative's couch instead. Selected a Junior Suite for a few extra dollars as some reviews said this really mattered.

On checkin, the clerk told us we had a further upgraded room (1203) and the room was modern, clean, and well maintained as well as having a view of the whole city.

Breakfast was great as we expect at hotels in Israel. We had some breakfast guests not staying with us and the front desk staff easily arranged for vouchers for their breakfast to be discreetly charged to the room without visibly doing business on the sabbath.

We stayed on the Sabbath so common areas that started clean were a bit trashed by morning and breakfast lacked the fresh squeezed orange juice that is usually such a treat.

Parking was very convenient and included. WIFI was free in the lobby but not free in the rooms (silly).

4/10

Poor

17 Nov 2012

Verified traveler

Very ordinary hotel

Pretty run down. Since it is the only hotel in the city they have a monopoly.

10/10

Exceptional

13 Nov 2012

Martha

Great location & very comfortable.

The hotel is within walking distance of many sights - the old city, Ben Yehuda St., across the street from the Great Synagogue and bus stops. The choices for breakfast were amazing (hot and cold items) and the food good. We didn't think the room was very clean - it didn't look like the room had been vacuumed (the carpet or the floor in the bathroom). We also noticed an odor in the bathroom. We had a problem with the phone in our room which they fixed right away.

8/10

Excellent

23 Oct 2012

Peck

Nice Jr suite-easy taxi service-close to mall

We were disappointed at the superior room and paid for an upgrade to a junior suite which was well worth the extra money. The room was clean and spacious with new carpet. The hotel gave us access to the Business lounge for no extra charge. We used the computer to connect the internet but we had to call often for maintenance to reset the connection. We stayed six nights. The lounge was stocked very nicely but it was unstaffed and hotel guests took advantage of this and cleared out the place in one night. It was never restocked.

Family

6/10

Pleasant

21 Oct 2012

jared

Less than expected

This is my second time staying at hotel, the first was 5 years ago. Although I was told the hotel has done some remodeling, I did not see it and actually thought the hotel had run down. Saving grace, wonderful breakfast!

4/10

Poor

22 Sep 2012

gvhank

Only stay here if nothing else availble.

Have been traveling around Israel for 2 weeks, staying in hotels booked through hotels.com and have been generally satisfied with the exception of this hotel.