Name: Sitia Beach City Resort & Spa
Address: Karamanli Av. Sitia, s/n, Sitia, Crete, 72300, GR

10/10

Exceptional

19 Jul 2026

Kostas

Very convenient to the city and beach

Family_with_children

10/10

Exceptional

07 Jul 2026

Isis

Amazing stay and amenities. Very accessible to the beach, actually privately accessible with our own umbrellas and sun beds. Walking distance to shops and restaurants. The beaches were amazing. Also, if you want to see other attractions, get a rental.

I had a great massage. I recommend booking it in advance because sometimes it can get a little full.

The only thing negative was the breakfast not having eggs to order. That would’ve been nice

Friends

8/10

Excellent

13 May 2026

Robert

A short walk to the Sitia Waterfront and restaurants. Overall a nice property.

Partner

6/10

Pleasant

25 Oct 2025

Judith

Lovely welcome, polite staff. We had a room upgrade to a sea view which was nice.
Breakfast was plentiful but as it was end of season the bread rolls and croissants were very dry. The fruit had swarms of fruit flies so we decided not to bother, but there were other options.
The pool area looked nice and clean with lots of seating options.
It was very quiet, possibly we were there on their last open weekend, not sure.
Sound proofing wasn’t good In the bedroom, we could hear a man talking loudly either in the next room or in the corridor around midnight.
I’m sure that in the height of the season it is a very different experience. Having said that the beds were comfortable and there was plenty of hot water.
We don’t think it merits the 5* rating.

Partner

10/10

Exceptional

01 Sep 2025

Joseph Ardell

Great place to stay!

Leisure Family

10/10

Exceptional

29 Aug 2025

Neo

The best in Sitia

Very welcoming Son and Mother host, amazing view , fantastic facility and extremely clean, all round great place to stay. I would strongly recommend staying here if you come to Sitia

Self

10/10

Exceptional

03 Jun 2025

Harry

A wonderful hotel. Great staff. The location and grounds are lovely. Pools are so perfectly maintained with plenty of sun chairs. We used the fitness center, which you can reserve. It has everything you need for a good workout. Seafront restaurants are a short walk away. The Cretan House was our favorite. Right on the harbor with impressive food. Also liked the easy parking. If you drive in Crete you know what that means. Our 4 night stay was a highlight of our 6 week trip around Crete. Highly recommend.

Partner

6/10

Pleasant

19 Nov 2024

Corinne

Ottima posizione a due passi dal centro di Sitia. Camere pulite ma con il bagno un po’ piccolo. Colazione nella media. Per un 5 stelle mi aspetto qualcosa di più.

Leisure Partner

6/10

Pleasant

24 Jun 2024

Tamar

The food was pretty bad

Leisure Friends

8/10

Excellent

09 May 2024

Peggy

Great staff and awesome breakfast buffet. Location is great. The hotel room is a bit dated, but other than that it was good!

Partner

8/10

Excellent

17 Sep 2023

Anthony

A very nice stay in a charming location. Sitia has an excellent beach and a bustling waterfront just a few minutes walk from the hotel. The hotel itself is good and the staff are extremely obliging.

10/10

Exceptional

01 Aug 2023

Nicholas

Lovely

Leisure

10/10

Exceptional

28 May 2023

Jamie

Nice place in a good location. Sitia is a great city too

10/10

Exceptional

11 Sep 2022

Maria

This was an excellent hotel with very friendly and attentive staff. Spa offered luxurious and relaxing treatments which added to my overall holiday experience. I would recommend it to anybody looking for special Greek destination.

Leisure Self

8/10

Excellent

15 Jul 2022

STEPHANIE

The facilities were nice, older but clean. The food was very good so many choices and staff was exceptional

Leisure Partner

8/10

Excellent

10 Jul 2022

Joel

Great location, friendly staff, very nice hotel. Three tho gs that could be improved.
- workout machines in the gym are way outdated for a 5 star hotel
- seems that the floors in the rooms do not get sweeped very often. There are piles of dust and dirt, especially in the corners
- very difficult for vegetarians to find enough to eat at the buffet besides just same salads every day.

Leisure Family

10/10

Exceptional

25 May 2022

Marc

Great everything

Leisure Partner

8/10

Excellent

24 Oct 2021

Jacek

dobre , urozmaicone jedzenie

Leisure Family

10/10

Exceptional

13 Oct 2021

Kimberley Anne

There were some mosquitos in the room. Have some itchy bites today. My husband could barely fit in the shower. Property is beautiful and very few signs there was just a 6.3 earthquake there. East access to the beach with free sunbeds. Nice beach for swimming.

Leisure Partner

10/10

Exceptional

23 Sep 2021

Constantine

Great service, great food, great location

Business_and_leisure Family

8/10

Excellent

04 Sep 2021

Vlora

Decent hotel but not 4 stars standard

Great location near the bars and restaurant of the city centre. Bathroom was quite small - bed was comfortable - the breakfast had plenty of options but the quality was disappointing. We didn’t spend much time at the hotel as we preferred exploring a new place each day and had dinners in town.
It’s a decent hotel but not the 4 stars standard you’d expect in Paris or London.

Friends_and_family Friends

6/10

Pleasant

18 Oct 2019

Jonathan

3 star

Basic room. No shampoo or room luxuries. Have to pay for bottled water. Balcony was dirty. Buffet dinner was ok, nothing special to eat. Desserts taken by youngsters and not replenished. By 8.30 all being cleared away by noisy staff. More like 3 star. Woken early by noisy dog kennels nearby.

Partner

8/10

Excellent

15 Oct 2019

Verified traveler

Great, great food and warm and friendly service. This is the main hotel in town and is well located across from the beach

Leisure Friends

10/10

Exceptional

06 Jun 2019

Verified traveler

Five star resort, excellent. Right at the beach. Strongly recommend.

Leisure Family

10/10

Exceptional

11 Mar 2019

C

A ‘5 Star’ weekend

Sitia Beach exceed our expectations given that it is out of season and many hotels and attractions are closed. The hotel staff; from management to cleaners were not only
the ultimate professionals but we received 5 star hospitality, and went beyond duty and ositoon. I cannot praise this hotel enough and will be recommending to others and returning one day hopefully. We travel all over the world and although 5 stars varies hugely across the world I can honestly say we had a ‘5 star’ weekend. Thank you Sitia Beach; especially Anna and Alex, keep up the good work!
Charlotte Martin

Partner

10/10

Exceptional

11 Oct 2018

Patrick

Great resort, clean, nice room. The pool is nice. Best deal.

10/10

Exceptional

16 Jul 2018

Verified traveler

loved being so near to the beach - very conveniently located within walking distance of all the restaurants and shops. very safe and clean.

10/10

Exceptional

28 Jun 2018

David

A super Beach Resort Hotel.

An excellent 5-star resort hotel in a very accessible position. Good parking, very efficient check-in, fab free Raki & snacks, lovely comfortable sea-view room, nice big TV. The dining area was spacious and well-furnished. Great choice of tasty food choices including local Cretan cuisine.
Our waiter, Nicos was charming & accommodating. More free Raki!
All in all a most comfortable stay.

Partner

10/10

Exceptional

06 May 2018

C

Excellent welcome and upgrade for my birthday, lovely pool, excellent staff. Food in buffet was nice although i only stayed one night. Drinks price very reasonable, very nice spa and treatments reasonably priced. Overall a very nice hotel. I recommend the sea view suite, beautiful spacious room. Only improvements i could suggest are:

Breakfast - egg station instead of over cooked eggs on buffet
Drinks service with dinner
Coffee percolator or cafetiere in room as nescafe is the most disgusting thing ever !

Lovely stay and lovely staff

Thanks Caroline

6/10

Pleasant

01 Apr 2018

Modi

Nice hotel, but misleading, not enough information. Most of the facility close, just breakfast open and hotel rooms were empty. If informed well, would not book this time of the year.

8/10

Excellent

20 Feb 2018

Angela

Nice hotel

Nice hotel. Friendly staff. Great location

Partner

10/10

Exceptional

19 Jul 2017

Verified traveler

Great stay

Relaxing holiday and the sea was beautiful and calm. Great hotel with cute breakfast (stuff your own chocolate croissants!), staff worked hard to accomodate us.

Partner

10/10

Exceptional

03 Jul 2017

Verified traveler

Nice hotel

Nice hotel, near an okay beach and close to Sitia centre. Breakfast buffet has good selection. Room was nice, clean, comfortable with a good balcony.

6/10

Pleasant

16 May 2017

Verified traveler

Definitely not a 5 star hotel

We paid extra to get an oceanview, only to find out that there was loud music and animation from 10pm until late so we couldn't sleep!

10/10

Exceptional

17 Apr 2017

Lisa

Excellent location to visit eastern side of island. Staff very helpful. Food great. One draw back was the temperature of the pools - cold!

Family

6/10

Pleasant

29 Mar 2017

Samuel

Nice location

I wouldn't classify this hotel as 5 star
Although we were there in the down season they still advertised 5 star although the restaurant, spa, shop and massage parlour were all shut. When we first walked into the room I was absolutely appalled at the smell of stale cigarettes. The shower was the smallest we've had the entire time in Greece. Breakfast was pretty terrible too.
On the plus side - great views with a nice big balcony to hang out on. The courtyard is pretty stunning and there's plenty of parking.

Family

8/10

Excellent

13 Nov 2015

Jacqui

Ticked all the boxes, especially staff service.

We stayed here for 4 nights early November for some R&R after touring the rest of Crete. We had an all inclusive deal with a standard room. Our room was fairly spacious, lots of storage room, comfy beds, en-suite okay with over the bath shower. Good A/C. Two swimming pools, one large pool good for children. The other pool is close to a busy road, some traffic noise but not a major problem. Public rooms and dining room adequate, nothing too spectacular. Quite a long drive from Heraklion airport, but beautiful scenery along the way. Local airport Sitia has flights from Athens.

Family

8/10

Excellent

08 Nov 2015

Brian

Good positioned hotel.

Nice hotel but dated. Good position and nice pools. Breakfast was good. Visited out of season so very quiet.

Partner

10/10

Exceptional

16 Sep 2015

Verified traveler

Beautiful hotel

Very beautiful hotel

Partner

10/10

Exceptional

26 May 2015

Albert

touring

Excellent hotel and so well placed in a peaceful village

Partner

6/10

Pleasant

11 May 2015

Chris

Nice hotel\nPity about the temperature of the food

The hotel is a rather ugly concrete structure, but has excellent facilities and is close to the narrow sandy beach of Sitia. The hotel is clean and the staff were very helpful and friendly.

It is worth being aware that this end of Crete (and the hotel) is largely visited by French tourists, so if you are looking for fellow Brits you are likely to be in the minority. With a hire car the hotel is a good base from which to explore most of the eastern end of the island. We visited the hotel in early May 2015 and the days were sunny with temperatures in the mid to high 20's.

We stayed on a Half Board basis and regretted it !
The hotel restaurant is well laid out and situated overlooking the main swimming pool. All meals are served 'Buffet style'. Please be aware that although soft drinks are readily available in the dining room on a self-serve basis, these are NOT included in the half board rate. There was an excellent variety of food served every morning and evening BUT, although it was all freshly cooked, it was all served LUKEWARM ! We did not have one properly hot meal in the hotel during our entire stay. We tried visiting the dining room both early and late but the temperature of the food was the same. This was a great shame as the food was well presented with an excellent choice.

We would have given a higher overall rating for this hotel if the food had been served at a reasonable temperature.

6/10

Pleasant

16 Apr 2015

Luis Angel

Good hotel close to the beach

The hotel was fine but should not be awarded with 5 stars. The infrastructure is a bit old, the water on the pools was really cold and it´s not possible to swim or play in any of them.
Rooms are fine but also cold and was very unconfortable at night. Seems the hotel is prepared only for summer conditions, but if the weather is cold outsider it is also the same inside the hotel.

8/10

Excellent

03 Apr 2015

Jimmy

Nice hotel, close to town and beach.

Visited the hotel off season, staff were attentive and polite, who really appreciated our business.

10/10

Exceptional

19 Oct 2014

Jimmy

Well appointed hotel across from the beach

I have stayed on several ocasions at this hotel. The staff are excellent and genuinely happy to serve you. The breakfast buffet was plentifull with a variety of choices. Room cleanliness was top notch, with alot of amenities availabel. The free wi-fi was surprisingly fast. The only negative I would say are the beds, perhaps in my room the mattresses were due for a change, but its my personal preference I guess. I would gladly return to this hotel.

4/10

Poor

26 Aug 2014

Verified traveler

The hotel staff were not friendly or accommodating...the upgraded room was pretty small for a five star hotel. Definitely not worth the money. Wifi was bad. Location was terrible. I would not recommend this hotel.

8/10

Excellent

30 Jul 2026

Helene

Fint lite sted. Rent og hyggelige. Lite turisme.

10/10

Exceptional

19 Jul 2026

Thomas

Wir waren nur für eine Übergangsnacht im Hotel, die teilweise negativen Bewertungen kann ich nicht nachvollziehen. Halb- oder Vollpension kann ich nicht beurteilen, wir haben einmal gefrühstückt und es war alles vorhanden. Sehr nettes Personal. Der Aperol Spritz und Gin Tonic wurde entsprechend zubereitet, kein Fertigzeug. Anstatt die Klimaanlage zu nutzen haben wir zum Garten/ Parkplatz hin die Terassentür offen gelassen, bedingt dadurch war es schon mal etwas lauter, Reisebus, Katzen usw. Wellness habe ich auch nicht in Anspruch genommen. Mich persönlich hat eher Sita enttäuscht. Das ist die Gegend und Stadt rund um Agios Nikolaos wesentlich schöner und attraktiver.

Partner

8/10

Excellent

22 Jun 2026

Christine

Bel hôtel très bien situé près du centre et de la plage
Néanmoins un hôtel fréquenté par des groupes majoritairement. par des touristes polonais et le club framissima.
Donc plutôt un hôtel club très bruyant.
Cela devrait être indiqué que cet hôtel est le siège d’un club de vacances avec toutes les animations qui vont avec.

Partner

10/10

Exceptional

02 Jun 2026

Denis

Hôtel très bien situé avec de belles prestations, grande piscine... bel environnement, à deux pas de la plage avec transats.
La présence FRAM gâche la tranquillité et le bar de l'hôtel est trop bruyant.
Manque de parasols autour de la piscine.
C'était beaucoup mieux les années précédentes.

Partner

4/10

Poor

17 Oct 2025

Tina

We stayed at the Sitia Beach Resort & Spa, which is still advertised as a five-star hotel – maybe it was 15 years ago, but not anymore. The entire complex feels outdated and in need of renovation.

We had booked a Maisonette room, but it was dark and located directly by the main pool. It was impossible to open the windows for light or fresh air because of the constant noise and lack of privacy. We asked to change rooms and moved to the main building, which was slightly better, but the bathroom was so tiny that there was no space to put any personal items.

We had booked with breakfast, but the food was a major disappointment: mostly industrial, frozen products simply warmed up by the kitchen – far from what you’d expect from a hotel in this category.

Overall, we left one day earlier than planned, disappointed and relieved to go home. Definitely not worth the five stars or the price.

Leisure Family

10/10

Exceptional

30 Sep 2025

SEBASTIEN

Grand hôtel très propre, tous les équipements sont sur place. Chambre confortable et très propre. Petit déjeuner et repas sous forme de buffet varié et qualitatif
Plage et centre ville à proximité.

Leisure Partner

6/10

Pleasant

28 Aug 2025

Edwin

Very unfriendly for non France people, although everyone speaks good English, everything is France orientated

Leisure Family

8/10

Excellent

19 Oct 2024

Sascha

Positiv: Besonders hervorheben möchten wir das leckere und abwechslungsreiche Essen sowie das freundliche Personal. Wir haben uns stets wohl gefühlt. Das Zimmer verfügt über einen großen Fernseher, Kühlschrank und Wasserkocher. Es wurde regelmäßig gereinigt. Wir haben immer direkt am Hotel einen Parkplatz gefunden.

Negativ: Der Einstieg in die Dusche ist auch für uns schlanke Menschen recht schmal. Bei Ankunft hatten wir ca. 30 Mücken im Zimmer. Da wurde wohl bei der Reinigung die Tür offen stehen gelassen. Es gab im Bad Handtuchhaken, aber leider keine Schlaufen an den Handtüchern.

Fazit: Alles in allem hatten wir trotz dieser Kleinigkeiten einen super Aufenthalt in dem Hotel.

Leisure Partner

10/10

Exceptional

01 Sep 2024

CORINNE

Personnel très attentif . Un grand merci à Maria de l’accueil et pour sa gentillesse
Hôtel très bien placé
Plage un peu étroite mais c’est parfait
Plusieurs piscines
Environnement sympa avec restos et bars et commerces

Leisure Partner

10/10

Exceptional

18 Aug 2024

Antonella

Ho sggiornato 8 notti in questa struttura. I servizi offerti sono di ottima qualità. Piscine pulite, la più grande èservita da un pool-bar.. Tutto il personale è molto cortese, disponibile e sorridente

10/10

Exceptional

23 Jun 2024

GILLES

Très bon rapport qualité prix

Hôtel 5 étoiles qui assure. On n'est pas déçu. De notre chambre une belle vue mer, de l'espace et une terrasse. On a juste à traverser la route pour être sur la plage. Des transats et des parasols sont dispo. On est à 5 mn à pied du petit port et de ses activités. L'hôtel dispose de plusieurs grandes piscines. Le petit déjeuner est royal. Rapport qualité prix c'est parfait.

Partner

10/10

Exceptional

23 Oct 2023

Oliver

Sehr schöner Bungalow mit hervorragenden Frühstück

Leisure Family

10/10

Exceptional

06 Oct 2023

Verified traveler

Hyvä hotelli kävelymatkan päässä keskustasta. Hotellissa oli samaan aikaan paljon ryhmäseurueita, mutta esim. uima-altaalta löytyi hyvin tilaa silti. Aamiainen oli erittäin hyvä ja kattava.

Partner

10/10

Exceptional

14 May 2023

Michael

Wunderbares Hotel in Sitia

Chatmantes Hotel, mit vielen Pools und Grün, köstliches und vielseitiges, abwechslungsreiches Frühstück, schnelles WiFi. Das Hotel ist 5 Minuten zu Fuß zum Zentrum von Sitia gelegen. Sehr ruhig, toller Blick auf die Bucht uns das Meer. Freundliches und aufmerksames Personal. Jederzeit wieder!

Friends_and_family Family

10/10

Exceptional

09 Oct 2022

Nadia

La gentillesse du personnel, le sérieux et le calme de l' établissement.

Leisure Self

6/10

Pleasant

10 Sep 2022

Florin Madalin

Non è un albergo da 5 stelle massimo 3 stelle.. che una grave problema con zanzare in camera .. un plus sono molto gentili tutto personale

Leisure Family_with_children

8/10

Excellent

08 Jun 2022

sirtaro bruno

Großes Hotel mit hilfsbereitem Personal. Gigantisches Frühstücksbuffet. Schönes Ambiente.

Leisure Partner

6/10

Pleasant

24 Oct 2021

jean-marie

Déception

Séjour malheureusement gâché par la présence dans notre chambre d'une multitude d' insectes piqueurs qui nous ont attaqué toute la nuit. Nous avons dû demander à l'accueil une crème pour soulager nos piqûres et ils avaient en effet le remède. La plupart des établissement où nous avons été en crète avaient des moustiquaires : nous avons été surpris qu'un établissement 5 étoiles n'en dispose pas. Par contre les buffets sont assez extraordinaires.

Partner

4/10

Poor

23 Oct 2021

Verified traveler

A éviter

Lits non faits à notre arrivée

Hôtel nécessitant un très grand rafraîchissement

Buffet immangeable

Très loin d’un 5 étoiles

Friends_and_family Friends

10/10

Exceptional

22 Oct 2021

Verified traveler

Gerne wieder :)

Top Empfang, mehrsprachig. Allerdings liegt der Fokus auf Franzosen, welcher vor Ort auch einen Stand haben (Reiseveranstalter). Top Mitarbeiter, toller Service - vorallem am Buffet!

Friends_and_family Family

6/10

Pleasant

17 Oct 2021

Martin

Essen nicht 5 Sterne würdig.

Leider sind die Standardzimmer für die Buchung im Nebengebäude das schon älter ist als das Haupthaus. (Diese werden für Plattformbuchungen gebraucht). Frühstück buffet ist okay, jedoch fehlt für ein 5 Sterne Unterkunft klar noch das Angebot von gesunden Frühstück flocken. Alles was angeboten wurde ist klar übersüsst . Auch wird in der Auswahl eher auf Quantität statt Qualität geachtet. Säfte gibts leider nicht/ nur aus dem automaten . All diese die Allinklusive buchen , es ist nicht alles dabei und nur zeitlich limitiert. Das Angebot ist eher vollpension plus.

Self

6/10

Pleasant

12 Oct 2021

Martin

5 sterne???

Das Essen ist schrecklich für ein 5 Sterne Hotel. Viel zu süss , zu ölig und ungesund. Leider gibts es als standard zimmer nur die alten räume am kinderpool …. Das Personal ist freundlich wird aber von der diktaorisches Direktion gebeutelt. Und zum schluss gabs noch ne Rechnung für Taxen… ( war das erste mal mit Hotels. Com)

Self

6/10

Pleasant

28 Sep 2021

Chrisrine

Déçu du sitia beach. Pourtant cela fais la troisième fois que j’y séjourne mais hélas la dernière.

Friends_and_family Family

10/10

Exceptional

27 Sep 2021

KOOMEN

Tres bon hôtel

Hotel tres propre avec un perso nel tres attentionné et souriant. Repas très corrects. Pour autant 2 machines à café c'est un peu juste il faut souvent faire la queue longtemps et elles se vident rapidement.
Nous avons choisi un sejour sans voyagiste. Toutefois l'equipe FRAM et ses voyageurs sont un peu trop presents pour nous...animations dans piscine commune à tous, terrasse à l,apero et après le repas monopolisees pour les animations....du coup nous avons évité et sommes sortis manger dehors au moins 6 fois sur 15 jours...

Partner

10/10

Exceptional

06 Sep 2021

Manguy Clémentine

Super séjour à l'hôtel Sitia.
Le personnel est très aimable, disponible et parle français.
L'aménagement est top, les piscines, le spa, l'organisation des infrastructures, le restaurant.
Très bon emplacement dans cette petite ville calme et charmante.
Et une super ambiance avec les autres voyageurs.
Je recommande !

Leisure Self

10/10

Exceptional

07 Aug 2021

Claude

Enjoy Sitia and the region, well placed

The hotel is well placed, near to the beach and close to the city of Sitia. We made several trips p, to Vai, to richti gorge and to Karo Zacros. The weather was fine, we enjoyed the pool after our daily trips.

Partner

6/10

Pleasant

07 Aug 2021

Verified traveler

La salle de bain n'était pas de grande qualité. La climatisation ne fonctionnait pas très bien. El l’hôtel est assez bruyant le soir.

Enfin, malgré une profusion apparente, la qualité de restaurant n'est franchement pas terrible.

Sinon, le personnel est très sympa. Plusieurs piscines sont très adaptées pour les petits.

Leisure Family_with_children

10/10

Exceptional

12 Jul 2021

Pauline

Accueil sympathique, chambre confortable et spacieuse donnant sur la piscine.
3 piscines disponibles et accès direct à la plage.

Partner

8/10

Excellent

22 Jun 2021

Verified traveler

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