Name: Paradox Kunshan
Address: 387 Qianjin Zhong Road, Kunshan, 215300, CN

10/10

Exceptional

03 Dec 2025

Leigh

Staff very attentive

Business

10/10

Exceptional

28 Nov 2025

Leigh

Good quality hotel stayed here several times over the years

Business

10/10

Exceptional

28 Nov 2025

Leigh

Good quality hotel with spacious rooms

Business

10/10

Exceptional

09 Nov 2024

David

The hotel is in a good location for easy trips to Shanghai, Suzhou, and the Late Tai area.

Leisure Self

6/10

Pleasant

14 Jan 2020

Andrew

Okay one night stay.

The Swisshotel KS is a bit outdated and could use an upgrade. It is a good price and is in a central location, but if you want a more up to date hotel look elsewhere.

Business

8/10

Excellent

16 Nov 2019

Marcelo

Recommended Hotel

Very nice hotel with a good price. Breakfast is intercontinental with many options, for all tastes. Gym well equipped with cool atmosphere and view for the lake.

Business

10/10

Exceptional

17 Feb 2019

Ganesh

Stay at Swissotel Feb 14-15 Night, Kunshan, China

On a Business Trip to Kunshan, the stay at Swissotel, Kunshan was nice & comfortable. The area was very good with a few restaurants and shops nearby. The hotel ambiance was very good, the staff spoke & understood reasonable amount of English and were courteous. The rooms were neat & clean. The two minor irritants were: Breakfast was expensive - almost to the level of rates charged in Hotels in downtown Shanghai and the room deposit was RMB 500/person/night. I would rate the experience as an 4.25 out of 5 and would definitely confider staying there once again for any future trips.

10/10

Exceptional

24 Jan 2019

Verified traveler

great hotel

we were on bussinesse travelle. a very nice hotel. the service was excellent - reach and amazing.
the room was spacious and inviting

10/10

Exceptional

15 Jan 2019

Verified traveler

I have stayed at this hotel many times. i highly recommend this hotel.

10/10

Exceptional

16 Dec 2018

Verified traveler

Fantastic Stay

I usually stay at the Kunshan Marriot, but this trip decided to try something new based on a co-workers recommendation. I will say for the small additional cost, this is a far greater stay. The breakfest was fantastic and covered western to Chinese and beyond. The bar was great, and the executive lounge was worth it with free drinks (including serve yourself whiskey, gin, vodka, etc) at happy hour and a great spread of snacks. Note you can get breakfest here as well. Rooms were great, wifi was solid and in your room you can gain access to a HK IP so google, etc work and overall very satisfied and will return on my future trips.

8/10

Excellent

10 Nov 2018

Verified traveler

Favorite stay in Kunshan

Comfortable beds! Executive Lounge a plus.

10/10

Exceptional

12 Jun 2018

Adam

Excellent hotel and friendly GM. They have very good personalized service. Great view and nice extras like a proper coffee machine with a few expresso capsules.

2/10

Poor

05 May 2018

Kevin

Rooms get 80F+ during the evening

They turn the AC OFF at night during they evening for the entire building. Its been 85F+ every day and they still turn the AC off for the entire building. Even if you have your room controls set high/cold its 77F+ by 11:00pm. Don't stay here unless you light to sweat at night and wake up around 3:00pm every night. My entire group of 6 people in 6 different rooms said they won't stay here again. Ive stayed at rooms across China for 10 years and this is a trend with low-end hotel chains here. If you want to sleep the night, go somewhere else. If it wasn't for this AC issue, it would be a fantastic hotel.

10/10

Exceptional

17 Feb 2017

Thomas

Great Hotel

Very professional and helpful staff. Very good English all around. Will stay there from now on when in Kunshan!

10/10

Exceptional

29 Oct 2016

David

Excellent Hotel

Excellent hotel. I really enjoyed my stay at Swissotel, Kunshan. I especially like the room. It's very comfortable. I also like their breakfast and dinner buffets. The hotel staff are very curtious. I will definitely stay there again.

Family

10/10

Exceptional

28 Oct 2016

Kuang Wei

Great Location and Friendly Staffs

Friendly reception and fast check-in.

10/10

Exceptional

03 Oct 2016

W Brian B

Swiss-precision

Excellent location for work with good food options at the hotel and nearby within walking distance of the hotel

8/10

Excellent

04 May 2015

Peter

great hotel in Kunshan

Quite nice hotel which I can recommend. Friendly staff and nice rooms.
Wifi is \"open\"

8/10

Excellent

27 Apr 2015

W Brian B

An oasis away from the hustle and bustle

A convenient location for business and a good spot to spend the weekend to walk around and see the local sights and sounds. The hotel staff and F&B team were very accomodating to our group during our stay (6 travelers, 1 Indian, 1 white bread American with particular food requests/needs ;-). Everyone was pleased, which is paramount as I was the host recommending the hotel for our clients. This is a solid 4 star hotel (by international standards) and a 5+ star by local standards.

10/10

Exceptional

01 Feb 2015

Verified traveler

Swissotel Kunshan

Good Quality Hotel. Room very comfortable. Breakfast OK Would recommend

10/10

Exceptional

16 Aug 2014

paul

kunshan swiss

great hotel , excellent service, breakfast to die for

8/10

Excellent

14 Jul 2014

B

A little Swiss twist to counter the Kunshan bustle

Overall a very good choice for a little sanity for a business traveler away from the hustle / bustle of the noisy city.

10/10

Exceptional

17 Nov 2013

Eric

Sweet suite

We requested a room with a King bed, which is not guaranteed to be available, but it wasn't ready at 1:30pm when we arrived, so they upgraded us to a suite. Wasn't expecting that! It was great.

Later that evening we had a troubles getting into the room. It took 3 staff people 1/2hr to get the door open to the room. After it magically starting working again we had no further issues.

It is a great place to stay near the end of your trip, when you are ready to forget you are in China. The buffet dinner had a variety of international dishes that did not disappoint.

10/10

Exceptional

29 Jun 2013

paul

kunshan

excellent, everything was great

10/10

Exceptional

27 May 2013

paul

kunshan

great stay

10/10

Exceptional

10 Apr 2013

Verified traveler

A great hotel for business professionals

Although now in the export business, I was trained by the best at Hyatt & Marriott and this is my second review of Swissotel. I must remember to compliment the highest levels of professionalism for Edward as one of the great concierges of the world. Also, all of the great girls at the Executive Club level and business center: Cassie, Joanna, Ann, Alice, Stephanie, Bree, Gaby, Eva and Bella; all deserving honorable mentions. In a world of amateurs, it is so refreshing to see such energetic and cheerful professionals eager to help with solutions to any situation. Also enjoyed to decompress at the running track next door and their clean health-club & indoor pool. In a nice neighborhood for walking miles in all directions. And only an hour from the crown-jewel, Shanghai, when you require a world class 24/7 city Thank You!

8/10

Excellent

01 Apr 2013

Industrial

Kunshan Swissotel

The nicest hotel in town. Roger, Justin, jade & Victor were very professional & helpful. Quality people! Next to running track and parks in a clean neighborhood. Took a tour of the Lamborghini Hotel down the street which looks great on their website, but is in a crowded, dirty neighborhood. The rooms are darker with lower ceilings with a strange odor of mold or mildew...it could be a \"sick\" building that was not cured by any surface remodeling.

8/10

Excellent

14 Oct 2012

Verified traveler

Good location

Good area to stay and the staff were helpful and friendly. Room a little tired looking but acceptable and clean.

10/10

Exceptional

01 Feb 2012

Verified traveler

Kunshan nice

Nice place. Lots of new 5 stars in Kunshan, but I think they do a pretty job here. Will come back.

10/10

Exceptional

15 Jul 2011

Mark

Can't wait to go back

The hotel was a very plesant surprise!

10/10

Exceptional

15 Nov 2010

Alan

enjoyable stay

Great for business travel. Friendly staff, clean rooms and very safe location. Food was good and catered to all tastes and culture.

8/10

Excellent

25 Aug 2010

Kelley

Good western hotel in Kunshan

This will be my new 'home' when I travel to Kunshan.

10/10

Exceptional

24 Aug 2024

KEITA

いまの昆山では設備と値段を天秤にかけて1番良いホテルの気がします。
ベッドの質も他のホテルよりかなり良いです。
さすが、もともとスイスホテルだっただけあるなと。
次回もここにします。

Business

8/10

Excellent

24 Mar 2024

Shukuei

部份樓層出租給坐月子中心感覺降低了水平~

Business Self

8/10

Excellent

06 Apr 2021

Xun

整体不错景色也很好但是整个设施可能有点上年纪

Friends_and_family Family

10/10

Exceptional

25 Jun 2020

YingLin

服務好，態度好，品質好，衛生好。

Business

10/10

Exceptional

02 Dec 2019

Sunghun

フロントスタッフの態度がとても素晴らしいです。
お客さんが多いですが、丁寧な対応する姿もいいです。サービスもすばらしいので今後もご利用いただきたいと思います。

Business

10/10

Exceptional

28 Oct 2019

Verified traveler

旅客以歐美人士居多，尤其20F行政餐廊，幽靜

Business

10/10

Exceptional

29 Sep 2019

Verified traveler

服務人員親切

辦理入住時服務人員處理快速並親切有禮飯店旁是昆山大劇院及游泳館周遭環境乾淨新穎剛入住時花灑淋浴地板排水緩慢經反應隨即處理飯店雖處昆山市中心惟附近無大型商場需打車或步行約20分鐘至金鷹會有比較多吃的選項另外健身房設施完善飯店游泳池則剛好整修中此次無法使用

10/10

Exceptional

02 Sep 2019

Yu Chih

服務超讚~給5星讚

尤其是當天 check in 的 Arren 櫃檯服務真是沒話說

Family

10/10

Exceptional

01 Sep 2019

WENHSIEN

來昆山商旅的好選擇

服務親切專業，住宿環境不錯

10/10

Exceptional

02 Aug 2019

HUNG CHI

舒適愜意的住宿體驗

瑞士酒店的服務人員，從前台、房務人員到行政酒廊的人員，都是態度親切、有笑容，都能感受到他們的服務熱忱。特別是行政酒廊的Jerry，從我第一次入住後就記住我，都會親切的招呼說歡迎回來、熱情寒暄，也記得我的餐飲喜好、主動準備我的餐點。

10/10

Exceptional

27 Jun 2019

JUIYUAN

舒適住宿體驗

非常舒服的住宿體驗,行政樓層的人員非常親切與熱心!

6/10

Pleasant

01 Jun 2019

Verified traveler

一切都很美好就是早上太吵，被高跟鞋的声音吵醒

柜台人员建议我要加$300人民币就可以升等房间，升等到19楼，从早上六点开始20楼就有高跟鞋走来走去的声音，根本没办法好好休息，真的很后悔升等

10/10

Exceptional

19 Dec 2018

chienchih

附近沒什麼餐廳

10/10

Exceptional

16 Dec 2018

禔瑜

會再次住宿的飯店

滿不錯的飯店，所有備品的質量也不錯，早餐有點貴

10/10

Exceptional

03 Dec 2018

Verified traveler

Nice hotel with good service and personal

Nice hotel with good service and personal.
I can recommend the executive rooms.

8/10

Excellent

14 Aug 2018

I Jung

良いホテル

設備が良いですし、朝ご飯種類も充実ですし、文句なく素敵なホテルです。

10/10

Exceptional

25 Dec 2017

Elvis

客戶清潔和服務超好的

6/10

Pleasant

02 Nov 2017

Verified traveler

Komfort mit Abstrichen.

Einige Mängel trüben den sonst guten Eindruck: Mangelhafte Sprachfähigkeiten führten zu erschwerter Kommunikation, Defekte Geräte im Zimmer. Personal zwar freundlich, fragt aber mit Nachdruck nach einer schriftlichen positiven Bewertung.