Crowne Plaza Yantai Sea View

China , Yantai - Shandong
Yantai, 299 Gangcheng East Street, Laishan District
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75 reviews shown

10/10

Exceptional

03 Oct 2025

Randall E

Loved the seaview and the staff was fantastic. One of my best stays ever.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2025

Robert

N/C

2/10

Poor

29 Jul 2024

YESHEI

Stay away.

Their AC system is simply bad, after sending someone to clean the filter, which didn’t help, after an hour sweating in the room they have changed me to another room, then to another room… was a bit better, but Temp. Will not go down to 23 C.
Besides, this is now an old ruined down place…

Business

10/10

Exceptional

27 Jun 2024

qing

good location and comfortable room
beautiful sea view out of window (so make sure you book a room with sea view)

Business

10/10

Exceptional

14 Jun 2024

Fong

Staff and service were great. Just not many dining options for after hours.

10/10

Exceptional

13 May 2024

QiFang

The room was clean and tidy, but the window glass was not clean

Business Self

10/10

Exceptional

06 May 2024

LICHIEH

The hotel itself and staffs are great. The only thing was that I experienced smoking smell around the elevator area at 36 floor. My room was right next to the elevator and the moment I opened the door, the smell all came into my room. The staff had to open the window for me to get rid of the smell.

Leisure Family

8/10

Excellent

02 May 2024

YuLi

My stayed at Crown Plaza Yantai

Hotel is situated in a relatively newly developed area, good neighborhood, with various eatery to choose from. However, hotel definitely requires major renovation in the guess room at least for the room we stayed, it has gorgeous sea view, but carpet is in pretty bad condition, restroom tile, especially near the tub has a major crack, exhausted fan didn't work at all. All staff members were friendly and courteous.

Partner

10/10

Exceptional

15 Aug 2023

I-Pei

Good view

Generally good, the sea view is fantastic.

Friends_and_family Friends

10/10

Exceptional

25 May 2019

Verified traveler

Good value Hotel location near the ocean.
very nice rooms.

Business Self

8/10

Excellent

18 May 2019

Lee

Its a good hotel, had been here for several times, but this time the air conditioning were not turn on, the room were really warm.

10/10

Exceptional

21 Apr 2019

Valerie

Overnight business stay

Fabulous hotel - great staff - extremely comfortable room. Only one important detail: the hotel is about 100km away from YNT (and there is a shuttle bus to and from YNT). Hotels.com website says the hotel is only 10kms / WRONG Info!!!

10/10

Exceptional

24 Mar 2019

Verified traveler

Great for Business

Great, all the staff were really really welcoming and spoke great English. Perfect for a business trip and high quality of service.

8/10

Excellent

03 Mar 2019

Verified traveler

unavailable for some TV channel

TV choice is not so excellent, since the Korean channel is not available.

6/10

Pleasant

05 Dec 2018

Kaushik

The rooms are not at all maintained

8/10

Excellent

26 Jul 2018

Craig

An impressive grand hotel near the beach

A very nice hotel, a tall building with great views along the long beach. The room design was impressive with a glass bathroom and bathtub overlooking the ocean. Room service delivered my dinner on time, although the western style food I ordered wasn't quite right, but still enjoyable. I should have ordered local food. The hotel bar had live music, friendly staff and I enjoyed time there with business colleagues. Overall an enjoyable stay in an impressive grand hotel!

10/10

Exceptional

20 Apr 2018

Verified traveler

Excellent stay. Will definitely come back when in Yantaï.

8/10

Excellent

21 Jan 2018

fred

Good option in Yantai

Good option in Yantai. Breakfast (included in our room) was offering a lot of good options, but unfortunately the huge room where it is served was freezing cold, as were most common areas. Nothing bad about the room, but the AC which could not be adjusted (it looked like it was set on a very high heat setting, so we had to just shut it down if we did not want to dry up during the night). Upon arrival, the TV was not working but it was promptly fixed.

8/10

Excellent

10 Dec 2016

thomad

Nice hotel with excellentvsea view

Nice peaceful location facing an excellent clean beach. Hotel is for great to for business trips. The chinese Resturant in the hotel is particular good! strange thing is the suite only has one waste bin and kind of innovative arrangement inside the suite

10/10

Exceptional

22 Oct 2016

MRRB

excellent

Good location, staffs are very helpful and room conditions and room services superb

8/10

Excellent

14 Sep 2016

Wes

Nice hotel, a little removed from the city center

I am a frequent traveler to this hotel.

The lobby is quite clean and very well staffed, however, of the 8 people at the front desk, only two spoke english. I was surprised since I would guess that 30-40% of the guests are foreign. The front desk attendants are quite friendly but its always quite chaotic, and it tends to make guests feel very anxious.

The check in process after getting over the language barrier was quick. The rooms are reasonably clean and nicely decorated, but you can tell that some of the things are starting to show their age (upholstery on chairs, carpet). Most areas are clean, but if you look at detailed areas (between bed and nightstand), baseboards, behind TV etc, you'll find that the amount of dust in these areas has not been addressed in a long time.

Bed linens are nice and crisp and clean, the beds offer a nice amount of firmness. No complaints for the sleep quality or temperature controls.

The breakfast buffet is a large selection of western and oriental dishes, though the fried eggs were severely undercooked (egg whites still clear on top). Service at breakfast was non existent for coffee or tea, but they would remove your plates very fast at least.

Overall, I'd stay here again, and I do when I go to Yantai.

8/10

Excellent

03 Mar 2016

Clint

Staff exceeded the room quality

This was my third stay in about a month. Seems like I was given the worst room in the hotel. Very disappointing for a repeat customer. The staff however, was as friendly and helpful as ever.

10/10

Exceptional

31 Jan 2016

Clint

Second visit, equally impressive

This was my second stay in about a month. The hotel continues to do everything right. I tried the Friday night buffet on the 47th floor. A fair price for very good food and a big selection.

10/10

Exceptional

01 Jan 2016

Clint

Probably the best hotel in Yantai

Unless you need to stay directly downtown, this is the place to stay. Picturesque location and extremely friendly English-speaking staff.

10/10

Exceptional

20 Nov 2015

Verified traveler

Travelled for Business and the hotel was perfect for my stay.

6/10

Pleasant

17 Nov 2015

Cormac

This hotel is deteriorating as I have stayed a number of times and little less impressed each time. Location is main drawing point. Hotel lobby etc is cold and rooms not as clean as previously.

8/10

Excellent

17 Sep 2015

Andrew

Great hotel, poor location

Great hotel, shame about the location. If working at the conference centre next door it's perfect. Otherwise it's nowhere near anything.

8/10

Excellent

14 Sep 2015

k.chu

It was a short stay. But It was a great. I'm definitely going back next time . And I would recommend to everyone.

10/10

Exceptional

28 Jun 2015

anouri

Very nice . It's my second time in this hotel.

It's my second time in this hotel. I always loved it. Everything is perfect and staff are very nice and friendly. Rooms are very nice big and have nice views. Even the bathroom has nice view. I strongly recommend.

10/10

Exceptional

08 Jun 2015

Verified traveler

Really nice facilities!
And great parking service.
With Tesla charging service.

10/10

Exceptional

19 May 2015

Yuichi

Excellent location for Yantai Exhibition Center

Only 5 minutes walk to the Exhibition Center. Hotel room is bigger than usual and reasonable price. Good breakfast buffet and several choice of restaurant. Top floor restaurant Taste of Asia, I had Indian Curry and taste was excellent. A little far from down town but walking distance to beach.

8/10

Excellent

19 Apr 2015

Tjandra S.

Good hotel on this city or don't know if I can get better hotel here in yandai

10/10

Exceptional

19 Mar 2015

DARIO

I will stay there again. Very nice hotel.

10/10

Exceptional

15 Feb 2015

China business Traverler

Great Business stay

this hotel exceeds all my expectations. the ocean is a short walk and the Pool and fitness center is very clean.

10/10

Exceptional

10 Feb 2015

China business Traverler

Yantai Crown Plaza

This hotel is Great the staff is very accomidating and the rooms are very clean and modren. Highly recommended.!

6/10

Pleasant

17 Dec 2014

Verified traveler

Hotel is within walking distance to the beach

Checked into the hotel. The room was set at 30 degree C. Temperature control was not working. Called the front desk. The response was to send a maintenance person right away. Waited 10 minutes, no one showed up while I was steaming inside the room. Called front desk again and asked for a simple thing, change me to a different room but the front desk responded the same, send maintenance person. Waited again for another 10 minutes. Took my suitcase and went to the front desk, requested for a manager to take care of this problem, just assign me to another room. The manager took care of the problem and apologized for the long delay.

10/10

Exceptional

12 Nov 2014

China business Traverler

Great hotel

Everything was first class here. Can say nothing bad.

6/10

Pleasant

15 Sep 2014

Theodore

Hotel Restaurant closed Mondays and Tuesdays!

Our destination on this leg of this tour was actually Penglai, so the main reason we booked the Crowne Plaza in Yantai was the rave reviews of the world class restaurants, the Indian Cuisine in particular, on the scenic top floor - very very disappointed to find that they were closed (unadvertised on Hotels.com And the in-room hotel registry!) The manager was very polite about our complaints saying that the *Chinese* hotel's website clearly states this - gave us a 20% discount to the ground floor in house Chinese restaurant..., which was better than average but didn't satisfy the desired break from 3 weeks of (much loved) Chinese cuisine. We had a beautiful ocean view of the area where the Bohai and Yellow Seas converge from our upper level seaview room. Very clean comfortable room, but was still surprised by the somewhat typical (in China) stained carpets, and shower that, even with a door, flooded into the rest of the bathroom. Being a residential builder, I'm Always amazed by China's plumbing and electrical oversights...

Family

4/10

Poor

19 Jul 2014

edward

Very Disappointed;This is the second time I stayed at this hotel and it will be the last.The clerk at checkin said the deposit would be credited back to my card upon departure and I was informed at checkout that it would be\"several days ,maybe longer\"The woman wearing glasses at checkout was much less than helpful and had a bad attitude.I told her as well as the checkin clerk that I would pay cash at checkout for any charges and the charges were still taken from my deposit.She offered no explanation and said it was too late to change the deduction.I am surprised she has a job at Crowne Plaza.Although it is a small amount of money it is a great inconvenience to me,THE CUSTOMER.In general I was greatly disappointed in the check in and out service and witnessed many people behind the counter having personal discussions and handling customers while continuing these discussions with many people waiting in line.I would be pleased to answer any specific questions.I would like to be notified when my reimbursement has been made.I would not recommend this hotel and would discourage my coworkers and clients from staying there.

10/10

Exceptional

15 Jun 2014

Verified traveler

Easy to use hotel

One of the better hotels in the area. Good service and clean rooms, just what you need on a business trip.

8/10

Excellent

02 May 2014

Alex

Excellent view but lonely

A very nicely built hotel on sea front, perfect for getaway and hide yourself from the rest of the world. A bit far from any interesting area or city center. Rate is fair and the services were good.

8/10

Excellent

01 May 2014

Verified traveler

room for improvement

maintenance of the room needs to increase regularity.

10/10

Exceptional

20 Apr 2014

Verified traveler

Nice sea view

Very pleased during the stay in the hotel

10/10

Exceptional

08 Jan 2014

enzeru

Great Service, Location Questionable

The Crowne Plaza Yantai was my first hotel in China, so no expectations going in. Airport transfer was smooth, staff were incredibly accommodating. Was upgraded to a sea-view room at check-in, though being in the middle of winter, there wasn't much to look at. Loved the massive-sized bathtub. One curiosity was the location of the hotel, being very displaced from the city centre, requiring mostly travel by taxi.

10/10

Exceptional

27 Oct 2013

Adam

Beautiful hotel, unlike any other hotel on the are

This hotel is awesome! If you have to be in the area for work or for another item, this is your choice. The staff, room, services are excellent very well priced. I was pleasantly surprised by the booking.

4/10

Poor

14 Oct 2013

Worn out

leaky toilet and broken shower head for a 5 star hotel ? Come on..........

10/10

Exceptional

11 Oct 2013

Verified traveler

Business in Yantai

This Crowne Plaza is very convenient and somewhat close to the airport. Staff was extremely helpful and dinner past mid-night was good since I arrived really late.

8/10

Excellent

11 Sep 2013

Verified traveler

Nice service and spacious room.

Very impressed with the restaurant manager from Italy. He is very attentive to the guests and hands on every detail.

4/10

Poor

05 Aug 2013

Verified traveler

Not good

We were there in August and it was hot. The hotel was a sauna. I think they actually turned off the AC at night. There is a revolving restaurant on the top floor - Taste of Asia - 80F / 25C. The Japanese restaurant had a TV on top volume in the dining room and they would not turn it off, despite that we were the only people in there. And the best part - the bed smelled like something had crawled inside and died.

10/10

Exceptional

24 Dec 2012

Alex

5 stars hotel with 5 stars staff!

Great and grand spacious hotel in a not big city. Very friendly staff around and very hard working General Manager who personally chat with me after his work. When I left earlier in the morning on the snowy whether, front desk staff helped to check airport for me and prepare breakfast as take away. Miss J. Zhang in charge of the receiption, was very friendly and introduce the hotel facilities with a big smile. Andy Liu in C bar is also nice.
Worth every penny. The sea view is also a bonus! Highly recommended.

4/10

Poor

29 Jul 2011

Mohannad

A hotel in Disguise

By all menas this hotel looks like a Crown Plaza even has the name of the Crown Plaza but is not a Crown Plaza.

At checkin the staff wouldnt understand that the hotel room charge was prepaid through Expedia.

The room was dirty. for them the only cleaning required is the toiletbowl not the floor and the walls. I found that to be the same at all 5 star hotels I stayed at in China.

The bell buy stands in the middle room expecting a tip and even asks for it

At breakfast the staff follows you arround to the breakfast buffet while you are putting food on your plate to ask for your signature. As if they cant wait untill I return to my table.

The pool is ice cold and the staff followed me to the elivator to claim the towel that I was using to stay warm. As if they couldnt obtain it from the room.

Management spend more time trying to apologise for staff mistakes than actually training the staff.

Having said all of this the food is excellent the veiw is out of this world but the finishing requires maintenance. Although the hotel was built only a few years ago it is already showing signs of aging and walking arround you can see craks and water leaks.

This hotel is not fit to be called a crown plaza by any standard.

6/10

Pleasant

25 Dec 2010

Verified traveler

Nice, but take into consideration the area

Nice hotel for the area ... but the area is not Westernized much at all ... bed is hard ... The breakfast buffet not so good, which is the only am option.
But nice room, friendly staff.
Not much in direct area other than conv center.
Fine hotel - but have the right expectations.

10/10

Exceptional

03 Dec 2010

Bill

Exceptional Service at Crowne Plaza Hotel Yantai Sea View

I arrived at midnight on Nov. 14 from the Yantai airport en route from Beijing and San Francisco. On check-in I was greeted very courteously. I checked out the following afternoon, but returned the following Friday night the 19th for a one night stay for my return trip to San Francisco. Everything about the hotel was superb, the public areas, my room with luxury amenities, the decor of the restaurant and an outstanding array of food. All the service personnel was very helpful.

8/10

Excellent

29 Jun 2010

Francis

will return to this hotel

The Crowne Plaza Hotel Yantai is a very nice 5 star hotel located at the new CBD district. Quality of the hotel is top notch. Room are nice and spacious. The only short fall is that the hotel is away from the downtown area, by taxi is about RMB40.- We went to the nearby Jusco store for drinks/snacks shopping and there are fast food like KFC at the complex (taxi RMB12.-)

10/10

Exceptional

22 Nov 2025

Eduardo

Todos os aspectos estavam muito bons. O café da manhã é bem completo. O quarto é bem espaçoso e bem confortável. Tudo bem limpo e arrumado.

Business

10/10

Exceptional

06 Feb 2023

Verified traveler

令人愉快的体验

酒店位置很好，可以看到松林和大海。酒店的服务和设施也很到位，一次愉快的入住体验。