Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Copthorne Hotel Greymouth

West Coast · New Zealand

32 Mawhera Quay, 32View location

7.6/10Very good1,000 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort7.0/107.0
Condition7.0/107.0
Location8.2/108.2
Neighborhood7.6/107.6
Value7.6/107.6
Amenities7.8/107.8
See all ratings
Check availability Pay with crypto or card
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Copthorne Hotel Greymouth

Visiting the wild landscapes and dramatic scenery of the West Coast is like stepping back in time to a version of New Zealand that feels untouched. With its slower pace and genuinely warm welcome, Greymouth invites you to unwind and explore at your own rhythm.

Copthorne Hotel Greymouth sits in the centre of town, offering easy access to the unspoiled coast and its scenic attractions from the Southern Alps to the Tasman Sea.

Located on Mawhera Quay beside Grey River, the hotel is a short walk from the Greymouth Railway Station, shops, local pubs, cafes, and the town’s historic sites. The hotel’s 53 rooms offer city, valley, or river views and all rooms include smart televisions and modern amenities.

Jimmy Cook’s Kiwi Kitchen is the place to eat and meet, open daily for breakfast and dinner. Inspired by New Zealand’s culinary heritage, the kitchen uses freshly sourced local produce to craft dishes that celebrate Kiwi favourites and comforting flavours.

Read more about this hotelShow less

Copthorne Hotel Greymouth has been evaluated by Qualmark, and awarded Gold under the Sustainable Tourism Business Standards. The property and facilities have been graded as 3 Star Plus.

A stay at Copthorne Hotel Greymouth places you in the heart of Greymouth, steps from Left Bank Art Gallery and Pounamu Pathway Māwhera. This hotel is 0.3 mi (0.4 km) from History House Museum and 0.4 mi (0.6 km) from West Coast Rail Trail.

Stay in one of 53 guestrooms featuring Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Qualmark Sustainable Tourism Business Award Car recommended LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
    • Credit card charges are subject to a surcharge of 2 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Left Bank Art Gallery 0.1 km / 0.1 mi
Pounamu Pathway Māwhera 0.3 km / 0.2 mi
West Coast Rail Trail 0.6 km / 0.4 mi
History House Museum 0.8 km / 0.5 mi
Monteith's Brewing Company 1.2 km / 0.7 mi
Grey District Aquatic Centre 2.2 km / 1.4 mi
Wingham Park 3.3 km / 2 mi
Greymouth Golf Club 4.8 km / 3 mi
Rapahoe Beach 11.1 km / 6.9 mi
Brunner Industrial Site 11.5 km / 7.1 mi
Shantytown 12 km / 7.5 mi
Shantytown Heritage Railway 12.1 km / 7.5 mi
Gem & Mineral Hall 12.1 km / 7.5 mi
Welshmans Conference Centre 12.1 km / 7.5 mi
Shantytown Heritage Park 12.1 km / 7.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2006
  • Total number of rooms: 53
  • Number of floors (main building): 6
  • Twin rooms: 26
  • Double rooms: 26
  • Junior suites: 1
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • City centre
Show 32 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Room serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Electric kettle
  • Towels and bed linen
  • BarExtra charge
  • Non-smoking area
  • Highchairs
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Breakfast
  • Breakfast buffet
  • Breakfast a la carteExtra charge
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIOR QUEEN BEDRoom • SUPERIOR QUEEN BED • 1 Bedroom • 25 m²ROO.QN-SU
    Room SUPERIOR QUEEN BEDPhoto unavailable6 photos

    Copthorne Hotel Greymouth

    Room SUPERIOR QUEEN BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-SU

    Room amenities

    • TV
    • Balcony
    • Wi-fi
    • Toiletries
    • Desk
    • Fan
    • Satellite TV
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Hairdryer
    • Shower: 1
    • Carpeted floors
    • Bathroom
    • Safe
    • Electric Kettle: 1
    • Housekeeping
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 28 m²TWN.SU
    TWIN SUPERIORPhoto unavailable5 photos

    Copthorne Hotel Greymouth

    TWIN SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Satellite TV
    • Toiletries
    • Safe
    • Balcony
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Wi-fi
    • 220V power supply
    • Smoke detector
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Housekeeping
    • Electric Kettle: 1
    • Fan
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR RIVER VIEWDOUBLE • SUPERIOR RIVER VIEW • 1 Bedroom • 25 m²DBL.RV-SU
    DOUBLE SUPERIOR RIVER VIEWPhoto unavailable7 photos

    Copthorne Hotel Greymouth

    DOUBLE SUPERIOR RIVER VIEW

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV-SU

    Room amenities

    • Wi-fi
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Balcony
    • 220V power supply
    • Toiletries
    • Desk
    • Fan
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    DOUBLE Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 25 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable5 photos

    Copthorne Hotel Greymouth

    DOUBLE SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wi-fi
    • 220V power supply
    • Toiletries
    • Desk
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 26 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable3 photos

    Copthorne Hotel Greymouth

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Housekeeping
    • Smoke detector
    • Satellite TV
    • Desk
    • Toiletries
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Hairdryer
    • TV

    Facilities with extra charge

    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR RIVER VIEWDouble or Twin • SUPERIOR RIVER VIEWDBT.RV-SU

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    Double or Twin SUPERIOR RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Copthorne Hotel Greymouth

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Copthorne Hotel Greymouth

7.6
Very good
1,000 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
7.0 /10
Condition
7.0 /10
Location
8.2 /10
Neighborhood
7.6 /10
Value
7.6 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
Corrina
Good location in Greymouth. Ned was comfortable and had a good nights sleep.
Family
10/10
Exceptional
14 Jul 2026
Judith
We were on the Trans Alpine trip and it was really good to be so close to the railway station.
Family
8/10
Excellent
13 Jul 2026
Tiffany
Love staying here for work trips
Self
8/10
Excellent
13 Jul 2026
Tiffany
Great
Self
8/10
Excellent
09 Jul 2026
pankaj
It was good experience. Staff were the best part of it . 👍
Family_with_children
10/10
Exceptional
07 Jul 2026
Dana
Lovely soap and body wash products. Great restaurant.
Self
10/10
Exceptional
30 Jun 2026
Karla
The hotel was great and staff super helpful. The restaurant food was delicious and the wait staff were helpful and ensured my meals were GF. I would stay here again.
Self
10/10
Exceptional
13 May 2026
Bevan
The hotel staff are friendly, helpful and supportive, Good local knowledge.
The restaurant has an excellent variety of tasty, well presented foods.
Rooms are modern, clean and well serviced.
Don’t be put off by the exterior of the building, it does not reflect the interior.
Will be back next time we stay in Greymouth.
Family
8/10
Excellent
05 May 2026
Sue
Great place easy walk to everything, parking good
Partner
8/10
Excellent
28 Apr 2026
Michael
Good but not great would be our summary. No sense of welcome or warmth from reception staff probably contributed to that view
Friends
10/10
Exceptional
22 Apr 2026
Joy
Clean room. Great sleep comfort. Two queen beds. Friendly staff. Close vehicle parking. Liked water view. Will return.
Friends
6/10
Pleasant
17 Apr 2026
Allyn
Very dated hotel. The room was not well kept with a very dated bathroom. Most surprisingly, it only included a fan. Surely, there are nicer places to stay in Greymouth. The staff was nice but I would never stay here again.
Partner
10/10
Exceptional
15 Apr 2026
Teresa
Lovely hotel with great views of the river. Comfortable bed. Very quiet. Excellent water pressure. Very nice staff. We’d love to stay here again.
Partner
6/10
Pleasant
01 Apr 2026
Ursula
The outside of the building is a stark contrast to the inside of the building, which was a relief. The room was clean and comfortable. The restaurant was aesthetically pleasing but the food was very disappointing. It was the worst steak my husband said he has ever had. He is an ex-chef. Both of our meals were warm-cold. The male restaurant staff member was not very friendly and uniform was scruffy. Heating the plates and ensuring food arrives hot would go a long way to improving things.
Partner
8/10
Excellent
31 Mar 2026
Ian
The room was large and comfortable. Food was good, but dinner service was rather slow. Breakfast buffet was plentiful and covered all tastes.
Partner
10/10
Exceptional
28 Mar 2026
Amita
Excellt
10/10
Exceptional
23 Mar 2026
Margaret
The staff are friendly, the location is within walking distance of shops, and parking is available.
Friends_and_family Friends
8/10
Excellent
19 Mar 2026
Jon
Easy parking, close to shops and pier walk. Staff were friendly and helpful.
Partner
10/10
Exceptional
08 Mar 2026
Neil
Shops and railway very close. Outside of the building needs an upgrade but inside very nice.
Partner
6/10
Pleasant
06 Mar 2026
yen
The hotel was clean, and convenient. Half of staff were good, but the woman at the desk freaked out...running over to us when we attempted to take a plate from the nearby dining room up to our room. We apologized profusely for our error and she said it was ok, but plainly not. She gave us a different dish?!? Dining room was never more than 1/3 full, yet could only get reservation for an hour and a half later. Then the meal prep took exactly one hour. We asked why we couldnt have soup and salad first and were told in no uncertain terms we must wait...is there a problem with that? Nooo.... So finally the whole meal came all at once. It was late and we no longer cared.
Partner
6/10
Pleasant
04 Mar 2026
Gregory
More basic rooms with no aircon & a pedestal fan and was very hot when arriving in the afternoon with the sun streaming through the glass. Has heating though for the colder months. Bathroom could do with a refurb. Car park next to the building was open to the roadside area so best not to leave any visible belongings in vehicles. Restaurant for breakfast & dinner was adequate.
Partner
10/10
Exceptional
21 Feb 2026
Warren
Very nice, clean, good food
10/10
Exceptional
12 Feb 2026
Kenneth
We were treated like royalty which was so nice as we were celebrating our wedding anniversary and my birthday.
Leisure Partner
10/10
Exceptional
02 Feb 2026
Ashley
Great
Business Self
10/10
Exceptional
02 Feb 2026
Beth
The staff were lovely, room was clean n tidy, the exterior could be uplifted with a fun, bright re paint?? Enjoyed my stay there 😊
6/10
Pleasant
30 Jan 2026
Rayna
Room was very hot and had no aircon
10/10
Exceptional
24 Jan 2026
Tracey
The reception staff at Copthorne greymouth are always great. Unfortunately the restaurant staff can be hit and miss
Business
6/10
Pleasant
24 Jan 2026
Soma
3 star hotel with good rooms but no a/c.Stayed one night here in Jan 25 before boarding the train to christchurch.Bfast basic and could be improved with better choice and tongs.Scrambled egg was too watery&milky but to have fried eggs wanted xtra charge.It seemed the only decent hotel in greymouth which appeared a ghost town around 6pm when we arrived there and it was same the following day
8/10
Excellent
23 Jan 2026
Michael
Room good for our needs and a very welcoming check-in.
Restaurant dining was a disappointment and needs some improvement. Staff had not checked we had a booking and squeezed us in amongst other tables, when other tables were clear, but had not been set. The waiter taking my order stood at my back, so all I heard was his voice. Our meals took a long time to come out and obviously had been sitting because they were cool. It was also off putting to witness a staff member being spoken to by a supervisor in a condescending manner.
Leisure Partner
8/10
Excellent
20 Jan 2026
Christina
Great location. Room was great but restaurant a rip off.
10/10
Exceptional
16 Jan 2026
Robyn
Great room with lots of space, friendly and helpful staff.
Leisure Friends
8/10
Excellent
15 Jan 2026
Gayla
Staff more interested in taking calls then checking in guest. View of the river and ocean from my room made up for the poor check in experience
Self
8/10
Excellent
07 Jan 2026
Dyan
This was a good hotel that met our needs. Bed was comfy, room and bath were clean. It’s in an older building but you can see the updating that has been done, and done well. The staff were super friendly and professional. The only downsides to our stay was the absence of air conditioning in the room. A floor fan was provided, and after the sun set it was a comfortable temperature. We ended up leaving our balcony door open all night with the fan positioned to blow the air into the room. Also, our shower had a drain issue which left standing water in the shower, so much so I cut my shower short so the water wouldn’t spill over the edge into the bathroom. All in all, a decent stay. Could have been worse, could have been better.
Partner
6/10
Pleasant
03 Jan 2026
Timothy
The room was good, we had an everything we needed. Hotel location was convenient for the town centre
Leisure Partner
10/10
Exceptional
02 Jan 2026
Murray
Clean room and friendly staff
Friends_and_family Friends
10/10
Exceptional
30 Dec 2025
Xin
Nice staff, clean room
Leisure Self
10/10
Exceptional
16 Dec 2025
Tracey
Dinner was great. Room had a modern bathroom
Business
8/10
Excellent
15 Dec 2025
Diana
Central hotel with walking distance to township
Leisure Family
6/10
Pleasant
13 Dec 2025
Wen
Noise, bed is too soft
10/10
Exceptional
04 Dec 2025
Grant
Great room, amazing view. Very friendly service
Leisure Partner
10/10
Exceptional
15 Nov 2025
Jason
Comfortable central Accomadation
Business
8/10
Excellent
12 Nov 2025
CLARKE
Far better on the interior than the exterior.
Self
10/10
Exceptional
02 Nov 2025
BernardJHENDEN
Room was spotless and i am so glad I went for a river view room!
Self
10/10
Exceptional
02 Nov 2025
Bradley
If was clean ,staff were mazing,we had dinner there in the evening.Food was amazing,the service was excellent.
Lovely staff !!
Business Family
6/10
Pleasant
26 Oct 2025
Laurence James

Bad size rooms!!!!

No balconys in standard rooms all are inward facing and so so small you could only call them a box rooms infact it was the worst size room i have ever stayed in and i have been travelling for the past 50 but never again would i stay at this hotel, you can stay a lot cheaper in better accommodation at the lake, if you saw the size of standard rooms you would not believe it.
Friends_and_family Friends
10/10
Exceptional
24 Oct 2025
Judith
Nice room with comfy bed. The meal in the restaurant was A1 and would totally recommend this restaurant
Friends_and_family Friends
4/10
Poor
23 Oct 2025
TONY
I didn’t get a breakfast which I clicked on when booking they said no and I would have to pay for it
Business
6/10
Pleasant
06 Oct 2025
SHAMSHER
The balcony offered a rather limited view of the river. There was a fridge in the room but no microwave. We saved some food in the fridge overnight and asked hotel staff if they could warm up our food for 1 minute. They simply refused.
Leisure Partner
10/10
Exceptional
24 Sep 2025
D M
This hotel has had a revamp since I was last there. It’s comfortable and the bed was great. Will definitely stay there again.
Partner
10/10
Exceptional
06 Sep 2025
Helen
I liked the view out the large windows and the breakfast was supperb. The service was quick and pleasant, even with the number of people there.
Leisure Partner
10/10
Exceptional
29 Aug 2025
Gregory
All good
10/10
Exceptional
19 Aug 2025
David
The staff were very helpful and the room was very nice, would definitely stay again, highly recommended.
Leisure Partner
10/10
Exceptional
08 Aug 2025
marise
No the best surroundings
Leisure Partner
10/10
Exceptional
29 Jul 2025
Connor
Great staff here
Business Self
10/10
Exceptional
24 Jul 2025
Nicky
Although the exterior of the building was unattractive, the staff and service more than made up for it. The interior decor was attractive and eclectic, the restaurant food was excellent and we liked that they carried local spirits on the drinks menu. Recommended +
Leisure Friends
10/10
Exceptional
20 Jul 2025
Natalie
Great location! Stayed here for 1 night after catching transalpine train from Christchurch. It’s walking distance to various restaurants and cafes plus has on site car parking. Check in was quick and staff were helpful with recommendations.
Leisure Family_with_children
6/10
Pleasant
13 Jul 2025
David
Room was big and clean. Bathroom was tiny and very old. Building work nearby when we were staying but of course that is not permanent.
Leisure Partner
8/10
Excellent
20 Jun 2025
James
Friendly services, nice view through the town and great rooms
Leisure Self
8/10
Excellent
14 Jun 2025
Brian
Great staff the complex is a little dated but very clean
Leisure
8/10
Excellent
03 Jun 2025
ian
clean functional
Partner
8/10
Excellent
24 May 2025
Kerrie

Great position in town

In a great position if you arrive by train but it’s an old tired building and feels like they haven’t quite upgraded it to warrant the price we paid. In saying that, staff were really friendly and made us feel welcome, and the beds were comfortable.
Friends_and_family Friends
10/10
Exceptional
23 May 2025
Anne
Comfortable bed. Nice river views. Great meal at the hotel restaurant. Helpful staff. Highly recommended.
Leisure Partner
10/10
Exceptional
30 Apr 2025
Will
Great
10/10
Exceptional
25 Apr 2025
Anna
We had two nights here to travel up and down the west coast. It was a great tip off point for both franz Josef and hokitika, but a little sleepier than hokitika, which we liked.
Friends_and_family Family
2/10
Poor
22 Apr 2025
Peter
Overpriced poor accomodation leaving you feeling unsafe
Should be demolished
Feels like a prison block
Leisure Partner
10/10
Exceptional
21 Apr 2025
Zane
Every aspect was excellent. Staff were amazing. Helpful and great to chat with.
Leisure Partner
10/10
Exceptional
20 Apr 2025
Anne
It was a great place to stay. Convenient & very comfortable. We ate dinner in the restaurant which was excellent.
Leisure Friends
8/10
Excellent
15 Apr 2025
Verified traveler
Our stay was fine. The staff are very helpful and genial. The hotel is pretty plain but decent.
Friends_and_family Family
10/10
Exceptional
08 Apr 2025
Barbara
Check-in/out was smooth, the staff helpful and the food was superb
Leisure Partner
10/10
Exceptional
28 Mar 2025
Kylie
Property close to railway station, very clean and tidy. No aircon - only a pedestal fan. Staff amazing.
Leisure Friends
8/10
Excellent
16 Mar 2025
Jackie

Nice hotel

Five minute walk from the train with quick and friendly check in . Bedroom had lovely view of the coast and a small balcony . Bed very comfortable and coffee , tea in room . Stayed just one night but would definitely stay here again
Partner
10/10
Exceptional
07 Mar 2025
Christine

Very spacious rooms.

Plenty free parking.Spacious room. Clean. Centrally located.
Partner
8/10
Excellent
05 Mar 2025
Patrick

Probably the best hotel in Greymouth

A nice hotel room, that was spacious. There’s no air conditioning but we left the balcony door open and there was no road noise.
The hotel restaurant was good for both evening meal and breakfast.
Partner
8/10
Excellent
01 Mar 2025
Steve
The property was close to the railway, making it a good place to stay before getting on the Trans-Alpine Train. The restaurant was also very good.
Leisure Partner
6/10
Pleasant
27 Feb 2025
Neil

Perfect overnight stop over.

Right in the centre of town short walk from the railway station. Good for the one night we stayed. Very clean and although breakfast wasn’t include we paid extra and it was very good.
Partner
8/10
Excellent
25 Feb 2025
Lupe
Central to all facilities.
Great Staff
Leisure Family
10/10
Exceptional
24 Feb 2025
Irene
When we first arrived at the hotel, our approach was from a side door. We didn’t realize that the building was being renovated and we came in on the wrong side, which looked rough. When we got to the new and modern doors, all was well and we found ourselves in a lovely, modern reception area. From the beginning, the staff were wonderful.
6/10
Pleasant
20 Feb 2025
Raymond

Disappointed

This is the second time staying at this hotel, and feel Copthorne Hotel should provide Air-Conditioning in their rooms instead of cheap fans. First Fan broke, second fan provided broke when plugged in, third and better fan provided did finally worked. Staff where very helpful, embarrassed and apologetic during this period.
Also what hotel does not provide early morning calls for guests, this one doesn't. Asked reception about two local attractions which they knew nothing about very helpful.
Friends_and_family Family
10/10
Exceptional
18 Feb 2025
Verified traveler

Good hotel in dull town

Greymouth was chosen as a stop because the distance travelling, the hotel was clean, but all hotels are hot
The Copthorne is one of the best in Greymouth and it served its purpose
Partner
10/10
Exceptional
11 Feb 2025
Craig
Just the best staff and team , nothing was a problem, the most amazing food in the restaurant, awesome waitstaff love it
Leisure Partner
10/10
Exceptional
08 Feb 2025
Steven R
We were pleasantly surprised with the quality of the room we stayed in overlooking the river.
The room had been renovated recently and was very nice. The staff were friendly and accommodating, we would stay there again.
Leisure Partner
6/10
Pleasant
28 Jan 2025
karen

Would not recommend

The hotel is very dreary and run down outside. The rooms are fine but the verandahs are so small a chair will not fit there and the door is held on by a bolt. There are no bathroom guest amenities or many tea selections just black teas.

The bed is very lumpy and pillows the same.

We ate in the dining room and had some challenges with staff that were not trained in the menu or wine list. The food was just ok.

Certainly not even could be rated a 3 star hotel and overpriced for the room and facilities.

This hotel group should provide better standard rooms, facilities and restaurant.
Friends_and_family Family
8/10
Excellent
27 Jan 2025
Louise
The room was spacious with a bit of a view. The staff were all really friendly.
Leisure Partner
6/10
Pleasant
25 Jan 2025
David

Greymouth Copthorne stay

Hotel was ok - but the buffet breakfast was disappointing. Limited choice very busy with bus trip people, only instant coffee and not value for money.
Partner
4/10
Poor
24 Jan 2025
Birgitta
This might be the best hotel on Greymouth but it is 2 star. Terrible windows,
No ventilation or AC and it was super hot.
Walls to next room super thin.
Find another location to stay for the night.
Leisure Partner
8/10
Excellent
20 Jan 2025
Hemal
Probably the best hotel in Greymouth, but they should seriously consider installing air conditioners in the rooms. Our room was west facing and was extremely hot. Staff are very courteous and helpful
Business Partner
10/10
Exceptional
17 Jan 2025
Ric
Great service at check-in and check-out. Really nice team
6/10
Pleasant
13 Jan 2025
Amanda

Jimmy rips

Let’s clear up immediately. This is not a 4 star as advertised here. It’s scraping as a 3 if that.

Air conditioner? No. (Sleeping at night was hot and uncomfortable. But there is a heater)
Hair conditioner, shower cap, bar of soap sanitary bag? No.
There is shampoo and hand wash but you’d expect these items in a 3 or 4 star hotel.

Positives:- the staff are friendly. The location is nice.
If you like being woken early, you will be by the bell tower. But if a sleep in Is for you, I’d go elsewhere. We personally liked it.


Negatives:- the in hotel restaurant is over rated and a rip off. I cannot recommend it.

The wait staff while very friendly were not enough to make this experience a good one.
Diners be aware


The menu is limited, which is no problem

We liked the base of the pork belly salad however did not want to eat the pork so asked to swap the protein from pork to beef

As you’ll see on the photo attached, there is a similar salad that contains grapes etc that can be served with either chicken or beef

The beef salad is $32 and the pork is $37

When we ask the lovely waitress if the protein could be swapped, she said she’d speak to the chef and that there was no issue changing

We were horrified when we paid the bill to discover that we were charged for two steaks at $55 each

When we questioned this, we were told that the chef decided to serve us a bigger portion and it was not confirmed with us prior to making this decision as we would never of accepted


Friends_and_family Family
6/10
Pleasant
10 Jan 2025
Varadhajothy
No Ac
10/10
Exceptional
12 Nov 2024
Mary
Very Clean
10/10
Exceptional
10 Nov 2024
Susanne
A great modern well appointed room.
Partner
8/10
Excellent
05 Nov 2024
Marcia
Upon our arrival at the hotel the streets were closed off for annual motorcycle races. Needless to say it was very noisy at first. However, once the races ended, it was very quiet around our accommodation.
The hotel is nice, but located in a rather rundown area of town. Many of the businesses were closed, but we were able to walk to pick up a few groceries.
Leisure Partner
10/10
Exceptional
03 Nov 2024
Susanne

Top Spot

A great place to stay in Greymouth. Close to everything in town and a lovely comfortable modern decor.
Partner
10/10
Exceptional
13 Oct 2024
VANESSA
Lovely hosts. Aroha is very welcoming & her staff are attentive. An easy stay in Greymouth.
8/10
Excellent
27 Sep 2024
Jan
Very friendly hotel staff. The bed was comfortable and had a nice view of the river.
Leisure Partner
10/10
Exceptional
11 Sep 2024
Vanessa
Great custkmer services. Bubbly and inviting staff, helpful and no bother to answer questions. Property is adequate hallways a little outdated looking but doesnt affect overall stay and experience. Room was cosy, warm and quiet. Nice to have a balcony that was private we were able to open it up and let air and natural light in the room. I would stay here again based on my experience.
10/10
Exceptional
25 Aug 2024
Yik Hua
Hotel with free parking. Clean and spacious.
Leisure Friends
10/10
Exceptional
23 Aug 2024
mark
Easy walking distance from train/bus. Very friendly staff. Beds nice size just very soft. Good shower. Pleasant stay
Leisure Partner
6/10
Pleasant
04 Aug 2024
Chris
Room was good and reception good, restaurant very disorganised.
Leisure Partner
8/10
Excellent
03 Aug 2024
Kaliat
Great people, very friendly service. A nice restaurant too.
Leisure

Location & surroundings

Copthorne Hotel Greymouth
32 Mawhera Quay, 32, Greymouth, New Zealand

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 16 more nearby hotels

Copthorne Hotel Greymouth

45 hotel photos