Name: Kingsgate Hotel Dunedin
Address: 10 Smith Street, 10 5, Dunedin, 9016, NZ

6/10

Pleasant

28 Jul 2026

Russell

Central and Ok, just getting a bit tired and needs a refreshed look. Service etc was great

4/10

Poor

29 Jun 2026

Haley

The bathroom sliding door couldn’t be closed, you could see marks all down it where people had tried to force it to move. The shower was cold unless turned to the highest setting where it would change in and out from warm and boiling water.

Self

6/10

Pleasant

16 Jun 2026

Linda

Be warned to expect $25 fee for parking. This was not spelled to us when it should have been. Restaurant/bar is closed except for breakfast. Dine-in room service was available but very poor. Lasagne was small and luke warm; pie looked and tasted as if been in warmer all day. Desserts were lovely. Elec jug needed replaced as was in a disgusting state. Replaced with new one very quickly.

Partner

6/10

Pleasant

12 Jun 2026

Ian

We have stayed at the Kingsgate a number of times. We come back generally due to the price, breakfast and convenience.

Breakfast seems to have changed from a full cooked breakfast to a continental breakfast. It was ok, but not what was being advertised.

If you are a light sleeper take earplugs. The walls appear paper thin. We could hear the people in the room next door and know another group that actually asked to be moved.

The area is central city, so late night party noises, cars and people are normal.

Parking on site now costs $25 night, which while convenient seems an excessive cost. Carparks are also tight and on a hilly slope.

It gets a pass mark, but nothing amazing.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

M E

Great room for the price including breakfast. Easy walk into the city.

Partner

6/10

Pleasant

31 May 2026

Paul

Pretty average for the price. Whole place needs modernising, very dated and not well maintained. Breakfast was very average. House keeping was non existent. Cheeky to charge for parking. Very central with the city centre on the doorstep.

Partner

10/10

Exceptional

30 May 2026

Jennifer

Great location to town

Partner

8/10

Excellent

28 May 2026

Allison

Central location within walking distance to centre of town. Good view of city from room. Great continental breakfast included with many choices

Partner

10/10

Exceptional

21 May 2026

Rodney

Be awear parking i $25 a nigjht
It is not clear any where.at the end you will get a bill.

Self

4/10

Poor

17 May 2026

Lyndon

They said off street parking aas available but never indicated at anytime this would cost another $25. Poor communication

Partner

10/10

Exceptional

16 May 2026

John

Very clean room with the most amazing bed. Breakfast included, and the staff were lovely and friendly.

Partner

10/10

Exceptional

15 May 2026

Phil

Friendly staff, great breakfast! Hotel is a little dated but otherwise great!

Friends_and_family Friends

6/10

Pleasant

11 May 2026

Olga

Very dated rooms, but we did enjoy the fact that you could open a window or door to let some fresh air in.
Location was okay

Friends

10/10

Exceptional

10 May 2026

Maryllin

I really enjoyed the breakfast, and the staff were very friendly and helpful.

Self

8/10

Excellent

10 May 2026

Rachel

.

Family

10/10

Exceptional

08 May 2026

Bryce

I stay here frequently. It’s in a great location. Yes, it’s old & funky but it’s always clean & the staff are always excellent.

Self

2/10

Poor

06 May 2026

Mirelle

Noisy room

6/10

Pleasant

01 May 2026

LouAnn

Kingsgate Hotel Dunedin was conveniently located for walking downtown (& returning UPHILL!); however, their on-site restaurant was closed \"until further notice\" (we never saw any work being done on the restaurant!) so the \"included breakfast\" was quite limited! (The breakfast staff tried their best, but the selections of breakfast foods were minimal, at best.) Most importantly, this hotel has VERY LIMITED PARKING, which is apparently supposed to be booked in advance but we were not informed of that fact at booking, nor in the welcome email that was sent to us 2 days before our stay!! We were highly upset and the manager told us to \"just park in ANY OPEN SPACE\" (which I'm sure inconvenienced someone else -- but what were we to do!?!) Overall, probably would not stay here again.

Partner

10/10

Exceptional

27 Apr 2026

Kevin

The room was clean and great, the breakfast outstanding. Good location at the top of the octagon.

6/10

Pleasant

24 Apr 2026

Deborah

Great breakfast

Partner

10/10

Exceptional

22 Apr 2026

Andre

Clean room decent breakfast convenient location nice staff

Self

10/10

Exceptional

19 Apr 2026

Harriet

Great location.
Great breakfast

Partner

8/10

Excellent

18 Apr 2026

Ginu

Hotel situated in convenient location but hotel holding limited car packs only which is not convenient for anyone. Make sure all gets at least one car park being from different state it’s not easy to park somewhere to park

Family_with_children

6/10

Pleasant

11 Apr 2026

Michael

The room itself was nice, two comfy big beds and a small bar fridge so just what we needed really. The bathroom though was pretty outdated, a few ratty old fixtures that could do with replacing like the broken toilet seat and towel holders etc. Everything still useable and wasn’t a major concern though. Overall though would happily stay there again, the staff were friendly and helpful and the breakfast was ideal.

Family_with_children

8/10

Excellent

05 Apr 2026

peter

Despite the website advertising a bar and restaurant there were neither only a breakfast room. The 25NZD parking per night also comes as a surprise ! The hotel is typical 3 star but
beginning to look a little tired. Staff friendly and helpful. Breakfast simple but adequate.

Partner

6/10

Pleasant

30 Mar 2026

Christopher

Dont be put off by the derelict appearance of the building. Once safely inside your room it is delightfully modern and comfortable. Inner city location is great. Staff are good. Breakfast is hot but basic, and lacks taste. Parking is a disaster - never enough. The hotel is old, run down and badly in need of a renovation. But the rooms are fine, rates are reasonable, location is perfect.

Partner

10/10

Exceptional

26 Mar 2026

Mrs Judith M

Bed comgortable, room temp fine. Breakfast fine. Location convenient.

Partner

6/10

Pleasant

26 Mar 2026

Kathy

There was something banging that persisted all night. We asked if we could change rooms. The young man on reception came up, listened and suggested it was a vent from another unit that would stop when they had finished showering. It didn't!

We tried to order room service and could not get a reply anywhere, tried a number of lines, there is nothing on the menu to say who to call. Looking on line, it said to call reception, but got no answer there.

There was significant drafts from the windows.

Saying all that, the beds where very comfortable and warm and the towels where nice and thick.

Family

8/10

Excellent

26 Mar 2026

Tracey

Value for money

8/10

Excellent

25 Mar 2026

Nicola

Nice and clean but showing signs of age

Partner

6/10

Pleasant

24 Mar 2026

Allison

There is no air conditioning and our room was very warm. They do have stand alone fans which was helpful but still needed to leave the window and sliding door open over night.

Family

8/10

Excellent

24 Mar 2026

Sheryl

while we were there the room service and the restaurant were both closed, really disappointing

Friends

6/10

Pleasant

21 Mar 2026

George

Clean room (daily housekeeping) in a convenient location. Limited but adequate breakfast. WiFi was slow and recommission was sometimes required. Sound attenuation between rooms seemed limited.

Self

8/10

Excellent

18 Mar 2026

Timothy

Yes

Partner

8/10

Excellent

15 Mar 2026

Charlotte

I didn't use the laundry facility. The restaurant is closed. But breakfast was delicious loved the servers flat whites w/ caramel 😋

Self

10/10

Exceptional

09 Mar 2026

Peter

Clean room

4/10

Poor

08 Mar 2026

Jonathan

The staff were nice. But the property was old and not in the greatest condition. The room I had had window drapes and sheer curtains that did not move well, separately making it hard to open and close them. There was no AC and only a small window and balcony door to open to get a breeze and, for safety reasons since I was on the first floor and the room was accessible from the outside, I could only keep the small window open. There was a fan but it had a very bright control display that made a dark room not dark.

Besides that, the other window in the room was near a lighted sign and the blinds did not fully cover the window so light came in making the room even brighter.

The room had few power points and made it difficult for plugging in accessories like charging cables and my cpap machine.

Finally, the bathroom had a shower over a tub and the tub was narrow and difficult to get in and out of. Was not happy.

10/10

Exceptional

07 Mar 2026

Graeme

Hotel was fine and very conveniently located for the purpose of our visit.

Partner

4/10

Poor

06 Mar 2026

Gina

Room small, very dusty & lots of hair strands in the bathroom around the sink. Needs a thorough deep clean. Dirty windows. No room to move around. Not good value give it was over $200 per night

Family

8/10

Excellent

04 Mar 2026

Scott

Room very dated but clean, bed was great to sleep in

Self

6/10

Pleasant

02 Mar 2026

Ian

My room was not ready, and I was put in a room that someone else was occupying

10/10

Exceptional

23 Feb 2026

Kevin

The room was very clean as well as the bathroom
On check in the staff member made me and my family so welcome it was a pleasure.
The breakfast was out standing I told the waiter staff to tell the cook how much we enjoyed it.
We would stay here again and have told so many people of our stay with you.
Well done.

Family

10/10

Exceptional

23 Feb 2026

Jonathan

Good room, close to town

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Denis

Ok

Friends_and_family Friends

8/10

Excellent

19 Feb 2026

Myra

Very clean room. Great location. Loved the view
Great sunrise captured this morning

Friends_and_family Friends

8/10

Excellent

17 Feb 2026

Linda

Clean. Good beds. Very good breakfast

Leisure Partner

8/10

Excellent

17 Feb 2026

Linda

Beautiful room, clean. Good bed.
Parkinglot is on a hill so very steep.
Good breakfast.

Leisure Partner

8/10

Excellent

16 Feb 2026

Kimberlee

Nice welcome, nice clean room. Very quiet.

Leisure Family

10/10

Exceptional

16 Feb 2026

MA

Great place, pretty basic but clean, great breakfast and a fair price. Second time staying, will be back for sure. Thanks to the staff

Business_and_leisure Partner

6/10

Pleasant

15 Feb 2026

K

Hotel wifi is pretty slow and could do with a refurbishment

10/10

Exceptional

14 Feb 2026

Jacqueline

Friendly staff and clean hotel

Friends_and_family Family

8/10

Excellent

09 Feb 2026

Nicholas

A solid hotel. Clean room, nice breakfast in the morning, excellent location, nice staff, reasonable price, no complaints.

Leisure Self

8/10

Excellent

09 Feb 2026

lavinia

Clean room good staff and good location,
Breakfast was good to , but warm in room as no air con but did provide a fan

Partner

2/10

Poor

29 Jan 2026

Graham

This is supposed to be a disability room, it is extremely lacking. Cannot use the shoer, difficult to use the toilet, cannot turn around within the bathroom but only near the front window.

Business_and_leisure Partner

8/10

Excellent

26 Jan 2026

Glenda

Room comfortable. Best bed. Shower over bath not great for an older person. Good location and nice staff.

Leisure Family

8/10

Excellent

24 Jan 2026

Reina

Good location. The room is clean but a little bit dated.
Breakfast was good.

Leisure Family

10/10

Exceptional

20 Jan 2026

Rizki

The hotel is very well located, within walking distance of Dunedin city centre.

Business_and_leisure Family_with_children

8/10

Excellent

14 Jan 2026

Lorraine

Beds very comfortable, clean rooms ,

Leisure Partner

8/10

Excellent

13 Jan 2026

Julie

The room was spotless and staff were lovely. Breakfast was also nice with plenty to choose from.

Leisure Partner

4/10

Poor

13 Jan 2026

Meleane

When we check in at around 3pm on Saturday our room wasnt vacuum. We rushed to have a shower and get ready for a funeral. While showering, a woman bang the door and called out that she needed to come do the vacuum. My husband called out to leave it we getting ready. Less than a minute a male voice knock loud and called out that he needed to come in to do the vacuum. We checked out on Tuesday morning, the vacuum havent done.
I had to go and asked reception for a toilet paper roll as the cleaner didnt gave us a roll.
When we show up for breakfast on Tuesday, the room was full. We still went in to grab some food then go into the bar area and eat there. The Maori mature lady told us that we cant have breakfast because its full. When i told her that we will take it out she then said ok. After getting our food, a couple finished and we sat down pushing their dirty plates aside. The Maori lady came and said, “oh, that table was supposed to be for other people but its ok you sit there and i will tell those people to wait in the foyer. We just ate and try to ignore her then she came back and ask, “is it ok for you guys to share the table with this couple? They were Maori couple. I said yes thats ok.
Car parking was a problem every night. We end up park at a private car park next door and receptionist slide a note under our door at 1am to tell us about our car is parking on someone elses carpark.

4/10

Poor

11 Jan 2026

helen

Room was awful.. skirting boards have never been cleaned.. all needs re furnished.. bathroom sink has a crack.. shower curtain!!!!!
No overhead light and a concrete ceiling with loads of cracks above the dirty windows. Floor you could stick too. Wouldn’t recommend at all.

8/10

Excellent

10 Jan 2026

Peter

Clean room & staff

Leisure Partner

10/10

Exceptional

04 Jan 2026

Debbie

Staff were courteous, rooms were clean, tidy and comfortable bed was so lovely,food was great 10/10 thank you we will be back

8/10

Excellent

03 Jan 2026

Shelley

Staff courteous. Room cleaned.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Albert

Breakfast was good, the staff even more helpful and very friendly.

Leisure Family

8/10

Excellent

31 Dec 2025

Dhama

Room was great. Staff were very friendly and helpful. Would have been nice to include parking for the price paid.

Leisure Family

4/10

Poor

20 Dec 2025

Wen

The bathroom is very small. Breakfast is horrible and it’s closed at 9am. This is not convenient for leisure travelers.

Leisure Family

4/10

Poor

13 Dec 2025

Terry

No air con in the room, no light in the bedroom , room was dated.

4/10

Poor

13 Dec 2025

Leah

We were very disappointed with our stay here .
TV didn’t work at all . Wifi was terrible so couldn’t even use phones to chill out at night and watch a movie or scroll the internet . Just buffered all the time .
Just had to sit there .
Things like this should be checked and in working order before guests arrive .
Something basic like a TV should be a no brainer.
$25 a night for parking is quite a lot when you are already paying nearly $200 a night to stay .
Breakfast used to be so nice here but very budget and poor quality now .
This place used to be great and was known for its great buffet breakfast but very under whelming .
The cleaners and waiting staff very nice and friendly but won’t be staying here again .
Very disappointed with our stay here

Leisure Partner

6/10

Pleasant

08 Dec 2025

Usha

The room was average, really needs an upgrade and could do with a thorough clean, the thick coat of dust behind the beds was disgusting. Also this is the third time we have stayed at the Kingsgate and I was very disappointed that they now charge $25 per day for car parking! The front reception staff on the evening weren’t very helpful.

6/10

Pleasant

30 Nov 2025

deborah

The positives: Clean room with a great balcony and view. Friendly breakfast staff and good buffet. (fresh fruit would be nice though). Excellent location.
The negatives: Super thin walls. We had neighbors that kept us until 2am with their loud voices accompanied by a group of 5 drunken, rowdy people who were in the adjacent front parking lot partying until 3 am. We called the front desk at 1am as well as again at 3am. Kim (front desk) said there was nothing she could do as it was a public area. Police should have been called. Or they should hire security. Front desk staff were professional, but certainly not friendly.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Mark

The room was very clean, the staff courteous and helpful

Partner

8/10

Excellent

20 Nov 2025

Valerie

The room was clean. Staff were available if required.

Leisure Family

10/10

Exceptional

12 Nov 2025

Michalynn

Clean room, attentive staff, tasty breakfast. Very helpful with laundry. Provided 2nd luggage holder too!

Leisure Family

8/10

Excellent

08 Nov 2025

Debbie

Good room but walls super thin could hear everything from next door.

8/10

Excellent

28 Oct 2025

Megan

The bed was the most comfortable I have ever slept in outside of my own with a good choice of pillow size.
The bathroom was clean but needs the bath removed and replaced by a new shower and the drainage was a little slow to drain.
It was a great place to stay convenient and comfortable

8/10

Excellent

25 Oct 2025

Jan

Breakfast was the same every morning x5. Fruit varied but heated food always baked beans, yuk, scrambled eggs, hash browns and bacon/sausages. No ability to put together maybe an egg benny meal, or maybe salmon for a bagel meal.

Leisure Partner

10/10

Exceptional

19 Oct 2025

Jodye

Perfect location for walking to town and out and about, great view across the city from our room, super awesome staff and would definitely stay again

Leisure Family

8/10

Excellent

03 Oct 2025

Lyn

Breakfast was good
There was a minor issue with the room on arrival but it was quickly dealt with by the staff. Excellent staff

Leisure Partner

8/10

Excellent

03 Oct 2025

Sean

Great location handy to the Octagon

Business Partner

8/10

Excellent

02 Oct 2025

Andrew

I stayed at this hotel for a one night and found it to be generally satisfactory. The location was convenient, close to public transport and town. Check-in was smooth, and the staff were great.

10/10

Exceptional

28 Sep 2025

Alifeleti

Loved staff, room cleanliness, service.
Was charged extra to park there per night, that was my only concern. Other than that all was well

Leisure Family

6/10

Pleasant

26 Sep 2025

sydnee

Breakfast

4/10

Poor

23 Sep 2025

Kirstin

Room had not been clean properly, found beer bottles on the balcony. Jaffa on the floor and toy by curtains that were obviously left by other guests. Bathmat for bath tub was dirty and unclean. The tap in the tub dripped all night.

Leisure Family

10/10

Exceptional

21 Sep 2025

Raade

Enjoyed my stay

8/10

Excellent

17 Sep 2025

Roger

in the central city.

6/10

Pleasant

02 Sep 2025

Damon

Good position near city center but the property was very tired. No restaurant and the room service meals were similar to meals bought from a supermarket freezer. Would not stay there again.

10/10

Exceptional

28 Aug 2025

Dianne

It was very handy for what we were attending. Pity the lift was broken down but was fixed by the time we returned.

6/10

Pleasant

24 Aug 2025

Vanessa

.

4/10

Poor

19 Aug 2025

Will

Hotel is to tired and there is a lou

8/10

Excellent

18 Aug 2025

Ross

Not too bad

Leisure Family

10/10

Exceptional

18 Aug 2025

Randal

Great

10/10

Exceptional

17 Aug 2025

Geraldine

Absolute brillant place to stay in Dunedin.
Would highly recommend
Staff are so helpfully and friendly.

Leisure Friends

4/10

Poor

17 Aug 2025

angus

Disappointing breakfast - cold porridge, cold savouries, no pastries
Very dated decor

Leisure Self

2/10

Poor

10 Aug 2025

carmel

The Hotel and rooms are run down and uninviting. Peeling wallpaper, chipped paint, dated interior. The walls are paper thin so we were kept awake by our neighbor coughing, urinating and snoring throughout the entire night. Then at 8am sharp, construction began above our ceiling. Hammering, sanding and sawing. This was the last straw in a hellish stay. We won't be back or recommending anyone to stay here.

Business_and_leisure Partner

10/10

Exceptional

10 Aug 2025

Peter

We didnt like the very tight car parking. And the slippery slope drive way going down to the city. Theres water running down it. And its constantly wet. Very dangerous when frosty. But loved the stay in the complex. And will come back.

Leisure Family

10/10

Exceptional

02 Aug 2025

Lisa

Have stayed here many times. Brilliant hotel, staff excellent rooms are dated but are super clean and comfortable.

Leisure Partner

6/10

Pleasant

26 Jul 2025

Christine

Very noisy, with people able to walk through the carparks, yelling, screaming,swearing late at night early morning, very close to Ambulance service with sirens.Would definitely look for somewhere more peaceful. No restaurant onsite for evening dining, there is a very limited in house menu with very few choices.

Leisure Self

10/10

Exceptional

19 Jul 2025

Melanie

Friendly staff most enjoyable stay

Leisure Friends

6/10

Pleasant

10 Jul 2025

Monique

Stayed in the junior suite. Spacious, clean and really comfortable bed, enjoyed the breakfast and staff are friendly and helpful. The room itself is very tired, dated and badly needs an upgrade.

Leisure Partner