Shangri-La Wenzhou

6/10

Pleasant

15 May 2026

Abbas

In general was good but it was old

Business

10/10

Exceptional

20 Mar 2026

Aisi

Old but classic. Very spacious room. A bit far from restaurants but as an exchange the view is fantastic.

10/10

Exceptional

24 Feb 2026

Travis

I stay at this hotel every time I come back to Wenzhou, and will continue to come back at stay at this Shangri-La. My home away from home! English speaking staff is a plus for me. Everybody is very professional and kind. Can’t wait to return!

Family

10/10

Exceptional

23 Oct 2025

Francis

generally impressive

Business

6/10

Pleasant

24 Aug 2025

Su

Not a five star hotel.

Leisure Friends

10/10

Exceptional

15 Jan 2025

Shu

Very friendly staffs

Leisure Partner

10/10

Exceptional

20 May 2024

Rishi

Excellent

Fantastic hotel and excellent service

Business

4/10

Poor

27 Jan 2024

David

No help to get taxi
Hard to get help

Leisure Family

10/10

Exceptional

21 Oct 2023

Antonio

Amazing view, luxurious property with affordable price

10/10

Exceptional

11 Aug 2023

jihang

Good hotel. close to everything

10/10

Exceptional

19 Mar 2023

Verified traveler

Amazing stuff

Hotel was great, clean and very comfortable.
The reception manger Chris was super kindly and helpful for me.
I’ll definitely come back the visit soon.

Business

2/10

Poor

05 Feb 2020

Verified traveler

All amenities were gone... health club, bar, lounge, horizon club. All gone because of the coronavirus, BUT they still charged me full price for “horizon club with river view” not happy! I used to like this hotel but the management really let me down and I feel used and abused. Never going back there again!

Friends_and_family Family

10/10

Exceptional

10 Dec 2019

Verified traveler

Splendid Stay

This hotel is delightful from the minute you come through the doors. The lobby lounge area is enormous, elegant and comfortable. The breakfast buffet was expansive with fresh fruit, multiple juices and great variety in the cooked foods (though some hot foods were only just warm). The rooms were large with a lovely sitting area and a huge window to watch the light show on the mountains. The shower had nice water pressure and height. It is not a brand new modern hotel and we quite enjoyed the classic charm. The staff were very welcoming and helpful.

Business

8/10

Excellent

06 Nov 2019

Hannah

Very comfortable and good location! The hotel staff are very friendly and happy to help. The rooms are a little older than modern hotels however generally a great hotel for the location and print.

Business

2/10

Poor

29 Oct 2019

Verified traveler

This hotel is dirty and dated. Very little English is spoken by the staff.

Business Self

10/10

Exceptional

26 Jun 2019

Verified traveler

The property is well maintained and have the international standard that we get out of China.
However the overall ambience and feel is lacking in warmth and cosiness. Not much of a entertainment in the hotel to keep us in the hotel .
The breakfast ends at 10 am sharp and the staff is too efficient in clearing the buffet - so feel a bit rushed . In all is a good hotel stay . Total I stayed 9 nights - comfortable .

Business_and_leisure Friends

8/10

Excellent

26 May 2019

Nelson

Still one of the best in terms of service in Wenzhou. Horizon club is nice

10/10

Exceptional

06 May 2019

Verified traveler

The hotel is new, has the best buffet I have ever had. Chinese, Japanese, Western, British, and Indian food all available for an amazing price. Gorgeous views of the waterfront and the spectacular light show on the opposing mountains.

Friends_and_family Family_with_children

6/10

Pleasant

17 Apr 2019

Vicky

Property is run down, I won’t stay here again. Disappointed !

Business Self

10/10

Exceptional

11 Nov 2018

Verified traveler

Large comfortable rooms with all the amenities to get you rested and ready everyday.

8/10

Excellent

08 Sep 2018

Jojo

Those taking swimming lessons use the pool. Guest cannot relax and enjoy the pool.
Deposit of 1,000RMB which was swiped through my credit card was charged even if there was no use for the deposit. In other hotels, the deposit transaction is voided by the hotel, is not charged to credit card nor reflected in credit card transaction if unused. I checked my credit card and the 1,000 RMB was charged. No one explained this to me.

10/10

Exceptional

03 Aug 2018

jeremy

business in Wenzhou

From arrival to departure, excellent staff, wonderful facilities, luxury with a smile. One of my very favourite hotels in China

10/10

Exceptional

02 Jan 2018

Verified traveler

5 stars

best hotel in town a true 5 star!

10/10

Exceptional

12 Nov 2017

PaulB

Stylish, opulent room with a view

Can't claim to be anything of an authority on Wenzhou having arrived late and left early.
But it's a good place to get access to bullet trains travelling up/down the coastal region.
The hotel is positioned sort of in-between the airport & rail station, but on the river, away from city centre.
Not too much to do in the immediate vicinity, but who cares with such a nice hotel to enjoy.
The staff were very helpful can capable assisting this foreigner with any arrangements.
The room of course was excellent.

10/10

Exceptional

22 Oct 2017

Real

Nice and comfortable

Enjoyable very clean efficient staff great location

10/10

Exceptional

30 May 2017

Verified traveler

Nice hotel in a good location

Perfect for a business trip not too much in the centre where its horns going off all the time nice and quiet

10/10

Exceptional

28 Apr 2017

Verified traveler

Friendly staff, great management team that led us through a scary illness experience.

10/10

Exceptional

18 Apr 2017

mobin

Great place with good food!

It was a great hotel and perfect for a quick business trip.

10/10

Exceptional

04 Apr 2017

Stephanie

Beautiful hotel overlooking Ou river & mountains

The receptionist kindly offered us a discounted upgrade to a room overlooking Ou river and mountains because it was our first time in Wenzhou. The room was spacious but it has smoke smell although it was supposed to be a non-smoking room. The jacuzzi was nice and well maintained. Overall, we had a pleasant stay in the hotel.

I wanted to send a postcard to my friend and the concierge offered his help to send it for me. So far my friend has not received it. Hopefully, they remember to send it.

10/10

Exceptional

19 Mar 2017

Shelly

When in Wenzhou

Perfect for business trip. Staff very helpful and happy.

10/10

Exceptional

12 Mar 2017

John

A pleasant stay Short but sweet

I didn't stay long enough but from what I experienced, it was very pleasant and good value.

10/10

Exceptional

04 Sep 2016

Lucy

Nice, Clean and Confortable

Very Nice Place and People made us have a great Bussines trip.
Thank you

8/10

Excellent

04 Aug 2016

Robert P

Hi,
Had a nice stay but wish you had more English speaking staff in restaurant.

6/10

Pleasant

29 Jul 2016

Sudhanshu

Business Hotel of Wenzhou

Nice hotel for business travellers

But add more food choices (Specially Indian Food)

10/10

Exceptional

04 May 2016

Lue

Beautiful hotel right on the river

This hotel is so classy. It does not boast the cavernous and impersonal foyer, it has a wonderfully intimate feel with small quiet spaces everywhere. Our room included breakfast which was buffet and encompassed Japanese, European and Chinese cuisine. We travelled for business so had a bit of a hike to the industrial zones we had meetings at, but taxis were reliable and it was worth travelling a little further to come home to such a peaceful place.

8/10

Excellent

18 Dec 2015

joe

The quality of th food wasn't that great, but I guess that's the case for much it China. I ate ate the grand Hyatt and park Hyatt whilst in Shanghai and it wasn't exactly up to 5 star standards.

6/10

Pleasant

13 Nov 2015

Verified traveler

Getting A Little Tired

Have stayed here on previous occasions and feel hotel is starting to get a little \"tired\".
Carpets need to be changed and lighting in rooms need upgrading as it is too dim.
Staying at the restaurant for a few nights, the buffet menu especially, needs some added variety.

8/10

Excellent

30 Oct 2015

Verified traveler

Good Hotel

However, I find charges are high compare to locality.

10/10

Exceptional

13 Sep 2015

Michael

Excellent

Excellent hotel with very good facilities. Access to the Horizon Club was especially helpful as the city is 10-15 mins away. Beautiful views and quiter than staying in the city.

10/10

Exceptional

13 Sep 2015

RUSS

GORGEOUS HOTEL ON THE SEA

I RECENTLY STAYED AT THE SHANGRI-LA HOTEL IN WENZHOU CHINA.
THIS HOTEL WAS AMAZING. IT WAS CLEAN, GREAT SETTING, FOOD AWESOME . THE STAFF WAS INCREDIBLE.
ON MY NEXT TRIP TO WENZHOU, I WILL STAY HERE AGAIN....

10/10

Exceptional

03 Sep 2015

mercy

It was a very short stay at Shangri-la but overall nothing is better at that area. Services, distance, atmosphere. So it was nice

8/10

Excellent

04 May 2015

W. Doug

Closest good hotel to the airport.

Nice hotel. It will take 30 minutes or so to get there from the airport. Not much else is any closer. The hotel is nice. Not much around it, but the river walk is cool.

10/10

Exceptional

23 Nov 2014

moni

Perfect

Perfect ı hıghly recommend.ıt was really a nice stay

10/10

Exceptional

14 Nov 2014

Verified traveler

Lovely shangri la in wenzhou

Only there for one night unfortunately. Would have liked to have styed linger to fully appreciate the hotel. Perfect.

10/10

Exceptional

27 Oct 2014

Phua

Excellent stay

I stayed there for two nights. All staffs were very pleasant and helpful. They even remember my name from day 1. The hotel was well maintained, clean and very comfortable.

8/10

Excellent

22 Oct 2014

Verified traveler

Clean, beautifull, comfortable, food too expensive

Really beautifull, clean, new and comfortable hotel. The food is excellent but really expensive, must be smong the most expensive places to eat in Wenzhou. Located in the outskirts of Wenzhou, not walking distance to anywhere.

10/10

Exceptional

12 Jul 2014

SA

Wonderful stay

From the airport transfer through to the late checkout, my stay in this hotel was brilliant. It is a true 5* in every sense. The service was impeccable and i was taken to my room for check in. I particularly enjoyed the Horizon lounge with it's complimentary food and drinks. I would definitely stay here again.

8/10

Excellent

24 Dec 2013

Joe S.

As always a great hotel but!

The neighbourhood is under construction and if they try to give you a \"city\" view dont do it, insist on a river view as constructin goes on all night and you will never sleep if your on the city side. this is my forth stay at this hotel over the past two years and the construction around it never ends. outside of that the rest of the stay was fine, it's a Shangri-La so the service is alwas good, it's clean and the resturant is very good, lots of options.

8/10

Excellent

27 Oct 2013

Ken

Great place

A great place to enjoy Wenzhou

8/10

Excellent

27 Oct 2013

Verified traveler

Great hotel

8/10

Excellent

24 Oct 2013

mike

It was a nice hotel and would stay again

It was only a one nite stay and don't have much to say. All was good and would come back

10/10

Exceptional

24 Sep 2013

Howard

Great Business Hotel

A superb warm and friendly hotel located well away from the busy and traffic logged Wenzhou downtown area close to the exhibition centre. The whole atmosphere and efficiency makes it for me, as close to a home from home during my business travel around China. Everyone genuinely seems happy to see you and always have a hello for you.

8/10

Excellent

26 Apr 2013

Cushmeister

Best hotel in the area

Very comfortable overall stay with good gym facilities, food & wine selection. My neighbours were noisy & woke me up at 3am. I was moved to a quieter room straight away & continued my stay there. Very friendly/helpful staff.

10/10

Exceptional

16 Jan 2013

J. Sotolongo

Excellent as always

Great great service. English spoken by all and the food at breakfast was very good as always. I stay at this Shangri-La every time i come to Wenzhou and have never been let down.

10/10

Exceptional

19 Nov 2012

Lucy

Superb Hotel

Can not fault this hotel. I had IT issues and they loan me an IPad for the evening. Excellent service.

10/10

Exceptional

12 Nov 2012

Mike

An amazing business hotel

A quite amazing luxury hotel right in the middle of the key industrial area. Staff are among the most hospitable and well trained I have ever seen. A great place to stay an even better place to hold business meetings.

10/10

Exceptional

02 Nov 2012

Zastrow

Wonderful place and friendly staff!

It was wonderful! Zoe my waitstaff was especially friendly and courteous!

6/10

Pleasant

28 May 2012

August

Online photos are better than the reality

The view from my river view room was excellent but the carpet was dirty and the room was in need of a renovation. Housekeeping restocked the minibar but didn't make up my room. When I complained about this they said it was because I had the do not disturb light on [which was obviously not true if it was they wouldn't have come in to restock the minibar]

The online photos are an example of what the hotel looked like when it was just opened. The club level room I was in looks shabby now and needs a renovation.

10/10

Exceptional

03 May 2012

Verified traveler

Great hotel

Beautiful hotel, great service, wonderful food. Will always stay at this location when traveling to Wenzhou

10/10

Exceptional

05 Mar 2012

Verified traveler

Excellent Hotel

International hotel with friendly staff & huge luxurious rooms. Excellent buffet restaurant for breakfast lunch and dinner offering multi choice dishes from different cuisines to suit everyone. Nice pool, hot tubs and gym to relax. Large comfortable lounge with live music to relax after dinner.

10/10

Exceptional

09 Dec 2011

Verified traveler

Mohammed

Just can say its a wonderful hotel !!!

8/10

Excellent

18 Nov 2011

Verified traveler

not impressed maybe expecting to much.

This Hotel is meant to be world class, in my opinion it is lacking real quality.
Staff a enterance, foyer, dining area, reception all excellent. My issue is with
the bedroom, all sounds from next door people speaking can clearly be heard it is
a very noisy Hotel. Location is in the middle of a constuction zone eventually all
will be built around then the outside will look very nice/

8/10

Excellent

31 Oct 2011

Verified traveler

Shangri-la, Wenzhou china

The hotel could still be more western.

10/10

Exceptional

07 Aug 2011

Lori

Luxury at an unreal price!!

Love love love this hotel, so nice so peaceful and all the staff are very hospitable, I can't wait to stay there again each year!

10/10

Exceptional

06 Jul 2011

Joe

First class

Very nice hotel, great breakfast the staff was very nice. I left my laptop charger in my room and they contacted me via cell phone and sent it by express mail to my next hotel in Shanghai. Superb service and rooms.

8/10

Excellent

18 Jan 2011

Jun

Great hotel to stay in wenZhou

Shangri-La Hotel Wenzhou is a great hotel. I had delay by the flight, so I got to the hotel really late. When I got to the front desk, the staff had everything ready for me. The room is big and the bathroom is very big. The hotel also has a very nice fitness center with very helpful staffs. However, the hotel is located in a developing area. There are not many stores around. You will need a taxi to go around, and the taxi fare is cheap. I will choice to stay at Shangri-La WenZhou again.

Partner

6/10

Pleasant

12 May 2010

Chris

nice but remote

Food was marginal for the price but the rooms are very luxurious.

10/10

Exceptional

02 Dec 2009

Anonymous

Shangri-La

Excellent Staff, were very courteous and friendly. They all tried to speak English.

10/10

Exceptional

04 Nov 2009

john

A true pearl in the Orient

TThe only place to stay at Whenzou
Beautiful is the first word to mind. This hotel is everything and has everything you could want . The room is very comfortable and spaceous with great views of the river.The resteraunts supberb tho sometimes a little difficult to comminicate (which of course all adds to the experience) The facilities gym pool changeroom etc are 1st class-----will I be back next year----absolutely

10/10

Exceptional

27 Oct 2009

Anonymous

First Class in Wenzhou

Beautiful hotel, but kind of in the middle of no where. Service was great and room was outstanding

10/10

Exceptional

22 Jun 2009

Dennis

New Hotel in Wenzhou

Beautiful new hotel, great service very attentive staff-typical of Shangri-la properties. A bit out of the way to the shopping, business areas of Wenzhou.

Watch the taxi drivers to the airport-I made sure that he fliped down the flag, but come to find out he had disconnected the meter. Was too much in a rush to fight with him at the airport. Just beware...fare was double what it should have been (not all that much $6 or so, but it is the principle)

10/10

Exceptional

20 Jun 2026

Chichu

非常棒的hotel,好的早餐及晚餐，雖然很多年，但是服務人員還是非常好

8/10

Excellent

16 May 2026

HUI CHING

近會展中心，早餐時間咖啡機常故障，房間裝潢應該可更新了有點舊

Business

8/10