Name: El Tovar Hotel
Address: Grand Canyon Village, Grand Canyon Village, 86023, US

2/10

Poor

25 Jul 2026

Rich

We were woken up in the middle of the night because there was a mouse that was not only in our room, but managed to get into my suitcase. Rather than offer to move us, the hotel suggested to put a trap in the room. We insisted on moving and the hotel didn’t offer anything for our inconvenience. I was under the impression that this was something that happens often by their reactions.

8/10

Excellent

23 Jul 2026

Julia

El Tovar is beautiful and the staff are above and beyond kind and helpful (across the board, everyone we interacted with) but you are paying for the location not the quality of the lodging. The views are stunning, the location is perfect but it's also clear that the building hasn't been updated in decades.

8/10

Excellent

23 Jul 2026

douglas

The hotel is 1905! But they could have an ice machine on every floor! very good location!

2/10

Poor

18 Jul 2026

Kathy

Loved the convenience of the hotel

Family

10/10

Exceptional

16 Jul 2026

Doug

Perfect spot, staff on property and restaurant were great. So nice to be “home” after spending all day touring the canyon. And get up for the sunset, walk 50 yards and you’re there!

Friends_and_family Family

4/10

Poor

13 Jul 2026

Dragos

Hotel itself is a joke, they dont seem to care as long as the location sells itself. Hard to beat that, it literally sits on the South Rim. Hotel wise, all good things stop there, rooms are outdated, no amenities, poor quality sleep, etc.
El Tovar dining room is worth visiting, breathtaking views, good food and service. We had both breakfast and dinner there, very attentive service a nicely put together menu, good wine list and cocktails.
I'd say, El Tovar dining room and adjacent cocktail bar, yes, El Tovar hotel, a big no.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Mitzi

It is old, but the location was breathtaking. Rooms were very small but clean. The morning coffee on the mezzanine was put out late for people starting the day early. The restaurant and the restaurant staff were incredible.

Friends

10/10

Exceptional

12 Jul 2026

Marco

Amazing staff and great service. Very happy with the overall experience. Location and services are all on point. Wonderful views just outside the door !!

Family_with_children

10/10

Exceptional

12 Jul 2026

Detra

Great place

Partner

10/10

Exceptional

11 Jul 2026

Stefan

Best location on the south rim. Walk out the hotel and the rim is right there.

Partner

4/10

Poor

11 Jul 2026

Susie

Incredibly small street-level room, really in basement. Dust on carpet edges and under furniture. Limited closet and drawer space. Privacy sign on our door was not respected. Staff came knocking on our door at night and asked us to go to Front Desk for an issue that was easily resolved without disturbing us.

Partner

10/10

Exceptional

08 Jul 2026

Andrea

Beautiful property well kept and awesome service

Partner

8/10

Excellent

06 Jul 2026

RAY

Room was nice but view was disappointing. We expected a view of the Canyon since the hotel sits perpendicular to the rim, but we only had a view of the parking lot. We specifically asked for the best view available at check-in, and were told that a room was available on the 3rd floor (no elevator) that would have the best view. Overall the hotel was charming and we got to enjoy both sunset and sunrise right outside the hotel entrance.

Partner

10/10

Exceptional

04 Jul 2026

Lysander

Kitchen was closed.

Friends

6/10

Pleasant

03 Jul 2026

Xialian

good location only

10/10

Exceptional

03 Jul 2026

sherry

Great location for walking the rim of grand canyon

Friends_and_family Family

4/10

Poor

01 Jul 2026

Dorothy

The power company had turned all electricity in the area off for 24 hours. Although they had been forewarned, the girl had not made any preparations. As we arrived they were placing glo sticks in the hallways. No battery operated lanterns or flashlights were given to us and no food was available. A food truck was outside the hotel but they too were I’ll prepared and ran out of most food within the hour. A discount was not offered and they were not helpful in helping us navigate this inconvenience. Power was restored the next morning but they were not restaurant remained closed all that day and all of the next day until it opened for dinner. Such a waste of money. Staff were cold and impersonal. I will never recommend this place to others.

Family

10/10

Exceptional

30 Jun 2026

Mimi

El Tovar was a wonderful place to stay. The scenery and the historic atmosphere made it a very special experience. The staff were friendly, and we also enjoyed relaxing in the second-floor lounge.
Breakfast at the hotel restaurant was excellent, and David provided outstanding service. Dinner, however, was disappointing. The service did not match the price. There are also several other restaurants within walking distance, so it's worth considering those for dinner.

Family

10/10

Exceptional

30 Jun 2026

Cynthia

Amazing hotel and experience. We loved our stay.

Partner

10/10

Exceptional

28 Jun 2026

Eddy

We loved our stay which was particularly memorable because of the power outage caused by the wildfires in the area. The staff was very helpful and friendly. The food at El Tovar’s main restaurant was delicious. Won’t ever forget the experience!!!

Family_with_children

10/10

Exceptional

28 Jun 2026

Andrew

Best place to stay at the Canyon! The edge of the building is about 50 ft from it with spectacular views!

Family_with_children

8/10

Excellent

27 Jun 2026

Catherine

The registration desk personal was not very friendly. I had the same one on check in and check out. She was more interested in her cell phone.

10/10

Exceptional

26 Jun 2026

Bryan

The El Tovar sits at an enviable position in Grand Canyon Village, next to the rim of the Grand Canyon. It is a classic building and is 120 years old. There are no elevators. Parking is free when you can find it.

Partner

10/10

Exceptional

24 Jun 2026

Marthe

Historic building with great views of the canyon. Excellent breakfast!

Family

6/10

Pleasant

24 Jun 2026

Paula

The first room we were given, the air condition was not working. I reported it immediately and then left to have dinner. Came back two hours later and was even hotter. Went back to the front desk and was told they failed to send someone to check it. That was still their plan. I nicely explained that I was super disappointed in such a small room with no view of the canyon and a broken air conditioner that I paid $500 for one night They upgraded us to a much nicer room. Still no view and definitely NOT worth the price.
Thankfully only one night there and second night was half the price with a view and same room quality at Thunderbird.

Partner

8/10

Excellent

22 Jun 2026

William

The location was great with plenty of parking. You must have a Prickly Pear Margaretia on the outside porch. The restaurant portions were large, so you get what you pay for.

Family

10/10

Exceptional

19 Jun 2026

Paige

A one of a kind experience. If you want to stay in a 5 star hotel, steps off of the Grand Canyon, then this is for you!

10/10

Exceptional

19 Jun 2026

Andrew

This is the crown jewel of the national park hotels…the restaurant is outstanding as well!!!

Friends_and_family Family

2/10

Poor

16 Jun 2026

Avan

The staff was very unhelpful. Very dismissive especially at the front desk. They were also very unfamiliar with basic hotel amenities. When I asked about room service the front desk agent said what is room service. And the room was awful. Air conditioner was kicking on and off all night and was so loud it kept us up. Would not recommend this property to anyone.

Partner

10/10

Exceptional

16 Jun 2026

Thamir

Staff, breakfast and bar

Partner

2/10

Poor

14 Jun 2026

Takashi

The airconditionner was too loud and we couldn’t sleep

staffs were not kind

Family

2/10

Poor

14 Jun 2026

Patricia

Pay waaaaay too much for this hotel. I get there is a view but not worth the price! You literally get no modern hotel conv

Partner

10/10

Exceptional

13 Jun 2026

jeff

Fantastic place, great staff, and can't beat The View

Partner

8/10

Excellent

12 Jun 2026

Margarete

Ernesto our breakfast server was outstanding

8/10

Excellent

11 Jun 2026

Robert

Beautiful place to stay. Lovely historic building close to terrific views of the canyon.

A bit challenging to find parking.

I'd requested a street level room due to difficulties navigating stairs. We were given a basement room (which was ground level to the rear of the building, not the level of the main desk, parking lot and restaurant). So we ended up having to use the stairs anyway.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Tracey

Position position position is what this hotel has. I found the historical decor a little overdone. The room was tired but clean.
When we got there we tried to book a reservation for our meal that night and we were told they were full. Not helpful and really crazy if you’re a resident not being able to eat there. However a very helpful maitre d found us a table for later.

Partner

8/10

Excellent

09 Jun 2026

Robert

The staff was very nice. Louisa was extremely helpful and very accommodating. There were a few things I wish we were more aware of - make reservations ahead of time before you leave for your vaca. The restaurant is booked solid and open to the public, so you won’t get the chance to dine there (even if you’re staying in the hotel itself) without reservations. The television reception was awful, the ac units are very loud in the room. The hotel is very old and very dated in many ways, but the view from the open porches is exceptional and and we enjoyed our time there.

Partner

8/10

Excellent

09 Jun 2026

Cera

fantastic location

8/10

Excellent

09 Jun 2026

Troy

Elegant old hotel right on the South Rim of the Grand Canyon - location could not have been better. The hotel - while historic and well-maintained - has smaller rooms than might be expected by many today, but was charming and well worth it to step outside the hotel porch and be right by the amazing views of the Grand Canyon

Partner

8/10

Excellent

07 Jun 2026

Carey

Friendly staff. Quiet beautiful classic location

Family

8/10

Excellent

07 Jun 2026

Georgina

Without doubt the best hotel in Grand Canyon village. The restaurant was great.
Our bedroom was small and in definite need of updating. As the building is historic the AC units are entirely inside the room making it very noisy.
No elevators so luggage had to be carried up 2 flights of stairs.
Overall we enjoyed our stay.

Partner

10/10

Exceptional

06 Jun 2026

Torsten

The El Tovar restaurant food was superb and very well priced. The bus routes throughout the park was excellent to see all the photo shot opportunities of the canyon as well as the hiking trails.

10/10

Exceptional

05 Jun 2026

Donald

Great history of the property, incredible restaurant

Self

10/10

Exceptional

31 May 2026

Alisa

Amazing location!

10/10

Exceptional

31 May 2026

Courtney Raymond

Some of the rooms are really really small! Location can't be beat, worth it!

Partner

8/10

Excellent

28 May 2026

diane

The hotel is very nice, loved that I could walk out of the hotel and just a few steps away was the Canyon!

6/10

Pleasant

26 May 2026

Lee

Beware-we booked a Standard Room, 1 Queen Bed Street Level--thinking street level equated to the level of the main entrance. In fact - it was a lower level/basement room. Front desk refused to move us because our reservation stated 'Street Level'. The staff in multiple areas was totally inhospitable - and perhaps not properly trained. The Fred Harvey hospitality - was definitely not experienced during our entire stay.

Friends

4/10

Poor

26 May 2026

HANSUH

No designated parking, carrying your luggages through stairs. Other than the location, no reason to stay at $500+ rate

10/10

Exceptional

23 May 2026

Evelyn

Possibly the best staff I have ever encountered on all of my trips!
Staff are genuinely happy to work at one of the most beautiful places on earth.

Partner

10/10

Exceptional

20 May 2026

jeffery

Nothing but great things to say about El Tovar.

Partner

6/10

Pleasant

18 May 2026

Joan

The room was too small for the price and the restaurant was overpriced for average at best food. I will not stay here again.

Partner

10/10

Exceptional

14 May 2026

Sheri

Beautiful hotel with spectacular views!

Friends_and_family Family

8/10

Excellent

14 May 2026

Christopher

Staff on reception need to greet guests more quickly and not seem surprised to see a guest

Partner

10/10

Exceptional

11 May 2026

David

All staff snd good service was courteous friendly and willing to assist at any point we had questions. Highly recommend El Tovar to anyone desiring a laid back old time Grand Canyon experience. The view and walking is right ou the front door. Well done El Tovar

Partner

10/10

Exceptional

11 May 2026

Robert

Nice hotel all around.

10/10

Exceptional

09 May 2026

Michael

Location, history and staff.

8/10

Excellent

06 May 2026

Helen

The room was simple and small but met our needs, except that the sink did not drain. Only the trash was cleared on our second day — no bed making or other tidying. The restaurant was excellent for breakfast and dinner, though pricy, and reservations far in advance are usually needed. The location is excellent and well worth the stay.

Partner

10/10

Exceptional

05 May 2026

Margaret

Place is awesome, can’t get any closer to the canyon, food in the restaurant is awesome, location and shuttle bus service is great. My only two negative experiences was need more parking and their internet was terrible. If I come back, I would arrive Saturday and leave Wednesday, little less crowded.

Partner

10/10

Exceptional

03 May 2026

Jennifer

The whole hotel was great. It had that old hunting l9dge, Teddy Roosevelt feeling. Everything was very clean and inviting. The staff were all super nice and helpful. We had one issue that required maintenance and it was fixed very quickly. You meed to book for breakfast and diner as soon as you can since those fill up quickly. We were only able to get breakfast. The food was very good and service was on point. The view of the canyon while you eat cannot be beat. Definitely would recommend staying here.

Partner

10/10

Exceptional

28 Apr 2026

Debra

El Tovar provides perfect space for groups to gather and also find their own private time when desired. Location couldn’t be better for exploring the magical Grand Canyon from any vantage point. The free coffee in the mezzanine was a special treat as you can awaken on your own time as friends and family meander up in the morning. A wonderful place I hope to return to someday.

Friends

2/10

Poor

28 Apr 2026

Alain

Yark

10/10

Exceptional

25 Apr 2026

Victoria

We had a fabulous stay at the El Tovar. The location is the highlight of staying at this hotel. You are literally on the on the canyon wall. We ate at the lounge and at the restaurant. I would say the food is OK. You’re staying there for the View and the opportunity to stay in a historical hotel.

Partner

10/10

Exceptional

22 Apr 2026

Estene

The room was clean and well maintained.

Partner

8/10

Excellent

13 Apr 2026

VAL

Great location right on the south rim. The dining room was wonderful!

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Vladlen

Great hotel. Nice view

10/10

Exceptional

09 Apr 2026

Loren

Food options super limited

Partner

10/10

Exceptional

03 Apr 2026

Eric

Best place you can stay near the canyon. Staff is always great and after the day crowd leaves, you will feel like you have a private spot on the rim. Tip your bartenders and eat at the restaurant.

8/10

Excellent

03 Apr 2026

Stephen

The location is unmatched on the south rim of the Grand Canyon, truly stunning views from right outside the hotel. The staff was very helpful and pleasant in all areas, from the front desk to the F&B service staff and housekeeping. The rooms are dated, nothing terrible with the exception of the HVAC in our room which was so loud that we had to turn it off at night. Parking is a hassle so if you can take the train it’s a good way to go.

Friends

10/10

Exceptional

02 Apr 2026

marcy

Classic kind people great food

Partner

10/10

Exceptional

30 Mar 2026

George

Excellent experience except for breakfast at the el Tovar restaurant!
Poorest service imaginable!.

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Melinda

The fancy price for the room is proximity to the Grand Canyon. The room was a flash back to the 1960s. Breakfast was great and wonderful servers.

Partner

10/10

Exceptional

28 Mar 2026

Justin

Great job

10/10

Exceptional

26 Mar 2026

Timothy

Excellent location, rim wall right outside the hotel!! Shuttle stop located really close. I highly recommend staying at the El Tovar. Hotel is so historic and beautiful.

Partner

8/10

Excellent

20 Mar 2026

Paula

Great location, great restaurant, great staff, rooms are not 5 star. Ours had a smell and hot. Bathroom wasn't as clean as could be.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Rhonda

Perfection

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Kayla

Beautiful setting, right on the canyon. No parking, had to walk almost a mile from where we parked. Has coffee available at 630 am, but it would be gone immediately. Staff were ok, but not super friendly. Stayed in tusayan at Grand Canyon inn and suites for about 1/3 the price super accommodating staff and free coffee and breakfast. Would stay at el Tovar one night for experience but would do rest of the trip in tusayan.

10/10

Exceptional

14 Mar 2026

Marvin

The scenery around the hotel is outstanding as the Grand Canyon overlook is right there. The bar is very small and hard to get a table. Property is clean and great staff. The restaurant is great.

Partner

10/10

Exceptional

13 Mar 2026

Sara

Amazing older hotel, right on the rim of the Grand Canyon.

Family_with_children

10/10

Exceptional

13 Mar 2026

Angela

The property was just as described. Very traditional. It was very clean. All the waitstaff and check-in personnel were VERY friendly and accommodating.

Partner

6/10

Pleasant

12 Mar 2026

Ronald

Beds were awful… rooms need renovation
Restaurant was awesome and service was excellent… historic place and Hopi House gift shop a must. Nothing beats staying in the park at the south rim!!!

Partner

10/10

Exceptional

12 Mar 2026

Pamela

The view is worth staying here alone. The hotel staff were amazing, dining room service was great. Location was perfect for our quick trip.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Royce

The location of the El Tovar to the Grand Canyon could not be closer. A few steps outside the hotel and you are looking straight down to the canyon floor. The sunrise on the canyon and the starlit sky at night are brilliant. These are must see events.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

John

Excellent location on the edge of the canyon. Very helpful staff.

Partner

8/10

Excellent

09 Mar 2026

Cindy

Room clean but old

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Nhung

Excellent hotel and restaurant, with very friendly and helpful staff and servers who were very attentive and customer servi e focussed. Hotel staff gave good suggestions for hikes, and restaurant staff were super accommodating. The restaurant breakfast was delicious, especially the cinnamon bun, which we got to go as it was their specialty so we had to try - it did not disappoint! For dinner, try to get there before sunset and check out the views outside before dinner. The desserts, different every night, are really worth it.
The hotel is located overlooking the Grand Canyon, with easy walks all around.
Highly recommend this hotel.

Partner

10/10

Exceptional

06 Mar 2026

Carol

The location and general atmosphere is very nice. This is a wonderful way to experience the canyon.

4/10

Poor

01 Mar 2026

Jennifer

While the staff were friendly and helpful, and the common areas were nice and cozy, I was disappointed with the condition of my room. It was very dirty and had an unpleasant odor. Additionally, the furnishings were old and worn, and not in a cute rustic aesthetic way.

10/10

Exceptional

28 Feb 2026

Diane

Property clean and all staff was amazing

Friends

10/10

Exceptional

28 Feb 2026

amir

Clean room, staff, view excellent , restaurant outstanding had breakfast and dinner

2/10

Poor

27 Feb 2026

Raymond

This one the worst hotel that I have booked. The place is so outdated, bed were so old and uncomfortable, the pillow has cigarette smell. AC unit is so noisy it had to be turned off. No elevator.

10/10

Exceptional

26 Feb 2026

Summer

Great location

10/10

Exceptional

24 Feb 2026

Kirk

everything was great. check-in was efficient and personable, as well as check-out. we had to leave a day early because of a medical emergency at home so we only stayed one of our two nights. the room was clean and comfortable. the bar is comfy, the restaurant food was excellent and Chris our waiter was polished and professional, the hostess was great as well.

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Karen

Our stay was outstanding! The room was tiny but it was old charm. Rustic cabin. The restaurant was amazing!

Partner

4/10

Poor

20 Feb 2026

Vanessa

Man darf nicht vor 16 Uhr anreisen. Wir kamen um 17 Uhr an, unser Zimmer war nicht fertig.
Als wir dann rein durften, sah es so aus als ob es zuletzt in den 1990ern renoviert wurde. Sehr abgenutzt und eher einem Motel entsprechend.

Wir konnten nicht im Hotelrestaurant zu Abend essen, weil wir keine Reservierung hatten. Beim einchecken wurde uns gesagt wir können die Reservierung nur online machen, obwohl wir direkt dort standen. Und weil wir das im Vorfelde nicht gemacht hatten, gab es keine Möglichkeit uns unter zu bringen.

Positiv: Tolle Lage, nette Lobby - gemütlich für Drinks.

Fazit. Wir würden nicht wieder kommen. Mit über 300 Euro zu teuer für den Aufwand Essen zu finden und für das schlechte Zimmer. Wir hatten auch keinen Blick auf den Canyon von innerhalb des Hotels.

Family_with_children

10/10

Exceptional

17 Feb 2026

Victoria

The Historical Hotel is amazing. The room was spotless. There is no elevator so expect to carry your luggage or have the bellmen assist…remember it was built in 1905. The location and views are unmatched

Partner

10/10

Exceptional

17 Feb 2026

Ruth

It would have been nice to have staff or someone help with luggage we’re older

2/10

Poor

17 Feb 2026

Elizabeth

Very dirty, bad service, restaurant service was horrible, but food was ok. There is only 3 hotels there that is why they don’t care about service. I would recommend get to Grand Canyon very early do your activities & leave at night & stay somewhere else.

Leisure Friends

8/10

Excellent

15 Feb 2026

EDUARDO

The Garage boys did really a great Job they helped us until we had all fixed and ready to go again thank you

Leisure Partner

10/10

Exceptional

15 Feb 2026

Jeffrey

Great views, clean.

Leisure Partner

6/10

Pleasant

12 Feb 2026

Leslie

Room was tiny. Food horrible. Had to send 2 meals back to the kitchen. Breakfast eggs are powdered. Everything way overcooked and sauce on everything. Probably to mask the overcooked chicken fish etc. prices are not worth what you are given. Skip this place.

Leisure