Name: Riad Al Ksar & Spa
Address: Derb Al Aati Allah Hay Salam, 11 1, Marrakech, 40008, MA

10/10

Exceptional

08 Jul 2026

Nick

From check-in to check-out, all was perfect. Management and Staff members are so lovely and helpfull- delicious breakfast on the rooftop. Clean rooms, riad is spotless from patio to terrace. Nice spa on spot, hammam and massage were so good.
We did have a free upgrade proposal, we had a lovely minth tea upon arrival with a full explanation and map from Olivier
I recommend this Oasis and will come back for sure.

Partner

8/10

Excellent

09 Jan 2026

Jared

Staff was super friendly and it's in a pretty convenient spot. I wish the shower had a curtain. Also, the walls are pretty thin. You'll sleep well.

Friends_and_family Friends

8/10

Excellent

28 Dec 2025

Vivek

Room were clean and staff and owner were very nice to greet us on arrival, the location is very convenient an is right next to Bahia palace, just it’s on a small ally where no car can get on so you need to take your luggage inside and hotel doesn’t have any lifts and with bare minimum facilities. But with comfort and service the place makes up for it.

Leisure Family

6/10

Pleasant

13 Dec 2025

christian

Fair…Raid very dated. Needs updating. Bed was hard and bathrooms have no curtains so water every where. Hot water not dependable. Location was good. Highlight was the owner and staff, very helpful. Not sure there was value for the price. Do your homework. Cab drop off 3 minutes from Al Ksar entrance.

10/10

Exceptional

02 Nov 2025

M

Super traditional riad style room, with a window out onto the central open area. Friendly and very helpful staff, great advice about how to get the most from our trip. Quiet and efficient air con. Tasty breakfast each day with a mixture of savoury and sweet options, fresh fruit, fresh coffee and/or tea. A lovely stay.

Partner

2/10

Poor

29 May 2025

Anna

Cockroach Infestation!
Within 1 minute of entering our room, we saw 3 giant cockroaches. I immediately booked a different hotel and kindly informed the manger that we were not comfortable sleeping in those conditions.

Rather than being understanding and apologetic, I was reprimanded for not being willing to stay. I very kindly explained that we would be too anxious knowing they were there. I was told I need to go back to America and that I should have never gone to Morocco.

I have been all over the world and have seen many bugs, animals and reptiles, HOWEVER, that does not mean I want them in my bed!!

These are very basic living conditions to expect and seeing 3 within 1 minute, who knows how many more there were we didn’t see.

We were denied a refund.

It’s very unfortunate they were not able to understand our perspective and this is not a way any respectable business should be conducted.

The 5 star hotel we booked was only $200 more.

Though we had a very rough start, we absolutely loved Marrakech and hope to come back to this amazing city one day soon.

Leisure Family

8/10

Excellent

10 May 2025

Ian

Quiet and clean. A full bar would be good, and the pool is not really usable.

Leisure Friends

10/10

Exceptional

16 Apr 2025

Constance

We were three women friends on our first visit to Marrakech. Choosing Al Ksar was the best decision we made. Not only is the property beautiful, but the management and staff are simply outstanding.
Everyone from the skilled spa therapists to the housekeeping staff went out of their way to make us comfortable. The managers [owners?] Olivier and Damien couldn't do enough for us--preparing special meals, booking excursions, following up later to make sure everything was satisfactory. Their warmth and attention to detail made us feel truly at home.
Now that we're back, we can only dream of those breakfasts and dinners on the rooftop terrace, punctuated by birdsong and the haunting calls to prayer.

Leisure Friends

8/10

Excellent

15 Dec 2024

Radhia

My stay was amazing. When I arrived Oliver sat with me and explained the must see places and what to expect in Marrakesh. The Riad is located in the perfect place -most of the sightseeing places are walking distance. The Riad is very pretty and the staff are absolutely lovely.

Leisure Self

10/10

Exceptional

09 Nov 2024

andrew

Beautiful Riad and fantastic staff, led by Damien who is very helpful and knowledgable. All services offered if you want them, with no pressure at all. Lovely roof terrace where a great breakfast is served and where you can relax and have a beer or a G&T and watch the sunset whilst listening to the evening call to prayer from the mosques! Good location close to Bahia palace. Highly recommend Riad Al Ksar.

Leisure Family

10/10

Exceptional

30 Oct 2024

Russell

A very pleasant relaxed vibe with excellent attention from the staff.

Leisure Partner

10/10

Exceptional

03 Jun 2024

Peter

Great Riad

We stayed for 5 days in the heart of the Medina and this Road was exceptional. The management and staff were excellent and made the visit a great success.

10/10

Exceptional

07 Jan 2024

Annabel Jane

We loved this Riad - everything from hasstle free airport pick up, breakfast on the rooftop terrace each morning, attentive care from all members of the hotel team, easy walking distance to Palais Bahia and the main tourist attractions, quiet, clean - fabulous!

Leisure Partner

10/10

Exceptional

29 Sep 2023

Missi

Damien and the staff were amazing. Highly recommend this hotel.

Business_and_leisure Self

8/10

Excellent

15 Feb 2023

Ellen

The Riad is nicely located for walking to see many of the sites. The Riad had a quiet, calming atmosphere as it is also a spa. Staff were very helpful.

Leisure Partner

10/10

Exceptional

19 May 2022

caroline

Lovely peaceful oasis in the middle of Marrakesh’ busy old town. In walking distance from many tourist sites. Excellent host, who helped us with everything, including sight seeing tips, directions and finding suitable parking in the town. We especially loved our rooms and the roof garden. I would definitely come back here as the riad has so much character and comfort and a very welcoming host.

Leisure Family

10/10

Exceptional

12 Feb 2020

Daniel

Highly Recommend

Great location, really nice Riad, very pleasant staff. Would highly recommend.

Partner

8/10

Excellent

06 Aug 2019

Verified traveler

Roof terrace. Friendliness and helpfulness of staff. Atmosphere and peace of building. Accessibility to major attractions. Availability of day tours at reasonable prices.

Leisure Self

10/10

Exceptional

31 Jul 2019

Johan

Great hotel in the central parts of Marrakesh. Beautiful garden with a small pool and a rooftop bar where you can order drinks via an intercom radio. Great staff that helped us finding around town and also booking day trips in the area.

Partner

10/10

Exceptional

28 Apr 2019

chrisj

A peaceful traditional Riad with a beautiful roof garden. Perfectly located in the old town with most of the cultural highlights within walking distance.Fabulous staff, particularly Olivier, the manager, and Abdul who made us feel most welcome. Would recommend using their airport pickup service.

Leisure Partner

8/10

Excellent

04 Jan 2019

Verified traveler

This is a beautiful atmospheric old house. The personnel are almost all delightful to deal with. The rooms are quiet. The only downsides are how dark the rooms and common parts are and the bedrooms lack adequate ventilation. This may be inevitable in a building of this style. Otherwise we had a very good time here.

10/10

Exceptional

24 Sep 2018

RALPH

Oasis in Marrakech

Wonderful calm respite from the chaos of Marrakech. Beautiful courtyard garden with small plunge pool to cool off. Great roof terrace for breakfast and evening drinks or snacks. Good location for walking to main square, souls, Bahia Palace and Badi Palace. Only caution is difficult to find if you are driving.

Partner

8/10

Excellent

10 Jan 2018

Simon

Great little Riad in the Medina

Great little Riad, perfect position to explore the Medina, comfortable, good service, very friendly staff. The food is simple but good. The hamman and massage an added bonus.

Family

10/10

Exceptional

15 Apr 2017

Hemsley family

Stylish oasis of calm in the medina

Fantastic location in the Jewish quarter of the medina. Hotel is beautifully styled with sun roof terrace and plunge pool, and offers quiet time out from the hustle and bustle of the souks. Staff are friendly and helpful. Water pressure and temperature could be better but not enough to spoil our stay

10/10

Exceptional

02 Jan 2017

Verified traveler

Nice hotel and close to the centre of Marrakesh.

Very nice trip to Marrakash. People are very friendly.

8/10

Excellent

10 Nov 2016

Verified traveler

Welcoming, comfortable hotel

Very welcoming and helpful staff, very nice atmosphere, lovely place

Partner

6/10

Pleasant

04 May 2016

Mookhtar

Honeymoon in Marrakech

Nice Riad with exception of the neighbourhood
Parking area a bit far
Everything good
Abdou very helpful and the rest of staff

Partner

10/10

Exceptional

21 Mar 2016

Jon & Laura

Great location, friendly service

Olivier and his team made us feel welcome, with nice food served for breakfast. The hotel was excellent at recommending attractions, places to eat and drink, also a few tips for tourists and the approximate price of things that you should reasonably pay. Lovely weather, colourful and beautifully decorated. Would recommend and go back again next time we visit.

10/10

Exceptional

10 Feb 2016

gabriel

Nice hotel

Had a lovely time with my wife
Hotel very close to every touristic site around the city

10/10

Exceptional

09 Feb 2016

James

We stayed here for a whole week, and Olivier and the team couldn't have done more for us; everyone here was friendly and helpful, and were more than happy to provide us with advice and recommendations for our stay.
The Riad itself was so peaceful and relaxing, with great food and a great terrace on the roof and very close to a number of sights and attractions. Highly recommended

Partner

10/10

Exceptional

07 Feb 2016

Verified traveler

Great Riad

We had a great 3 days in the hotel. We got a detailed explanation what to see in the city.

10/10

Exceptional

24 Jan 2016

Jonathan

Excellent Location, fantastic staff

Staff bent over backwards to be helpful and were amazing (book tours through them, not Expedia beforehand, and avoid Sahara tours).

The Riad was perfectly located, within very short walking distance of all the sights in the Medina. We go there again without hesitation.

8/10

Excellent

17 Jan 2016

Expedia

5 nights of comfort

Nice looking Riad, very helpful staff, very comfy room and bed, although sheets were not changed during our five night stay. No TV, or tea/coffee making facilities. Breakfast is very basic and bought in. Towels are very rough and bring your own toiletries. Good location

Family

10/10

Exceptional

09 Nov 2015

keith

Everything I hoped a riad in the medina would be. Nice, comfortable room and very helpful staff.

8/10

Excellent

05 Nov 2015

Rachel

Beautiful Riad

Beautiful building, nicely furnished. low number of guests made it feel very intimate, like somebody's house, felt very at home and relaxed by the end of the trip. Owner quite charismatic and helpful if a little overbearing at times. He did make me feel foolish and uncomfortable after I was talked into having a henna tattoo on the first night when rather tired and overwhelmed by the new experience of Marrakesh. Hot water wasn't always forthcoming. Other staff very friendly and helpful. Well place for travelling on foot to most areas.

10/10

Exceptional

31 Oct 2015

Nadia

Beautiful hotel in the heart of old town Medina

Beautiful little hotel in the heart of old town Medina. It is a gem in the middle of the old winding alley ways. Renovated in a traditional old Morrocan style but with all the modern comforts. Olivier the owner is a really lovely man and really makes your stay as comfortable as possible. A must if you really want a feel of the real Marrakech.

8/10

Excellent

02 Oct 2015

Alfred

An Oasis in the old city of Medina

Stayed at this Hotel & Spa located in old city of Medina for 9 days. I found the entire hotel staff to be very helpful and accommodating. The hotel provided many excursion options of which we used a few and enjoyed it. The Riad Al Ksar has foot access via a narrow alleyway is a pleasant and relaxing environment once inside. Hotel is a 10 room boutique hotel that offers a quite retreat for anyone wishing a calming getaway. Hotel staff is very helpful in providing information about the Median and surrounding area and has very reasonable rate for spa service. If you have any questions prior to or during your travel, just contact Riad Al Ksar for honest and reliable information. Fantastic staff the go beyond to make sure your holiday is enjoyable.

Family

6/10

Pleasant

28 Sep 2015

Verified traveler

Exterior Disappointing but Comfortable Stay

Staying in the City Centre was a bit of a SURPRISE and took some getting used to.
Building all appear run down and at first glance the location and Exterior of the hotel were not great - NO signs and difficult to find.
The Hotel was much better inside and the Staff are very helpful and friendly.
Little surprised to find the staff all have multiple functions - BUT do them all well.

If you have done your research on city and area then you will be pleased with the hotel.
However if you are expecting 4* you will be disappointed

8/10

Excellent

20 Sep 2015

AA

Authentic experience

Excellent experience staying here the staff are very helpful and friendly, it is centrally located to the local attractions souks. Staying here gives an authentic experience to Moroccan life!
Lovely and quite perfect for holiday away from the hassle and bustle of town.

10/10

Exceptional

02 Aug 2015

Amina

Beautiful Riad, excellent service.

What an amazing find! We stayed 5 nights and it's still left us wanting more. We had a brilliant time shopping at the souks and then coming back to the tranquillity of the riad. We're planning our next trip.

Partner

6/10

Pleasant

24 Jun 2015

Verified traveler

Good place for tan

Great owner and great rooftop to get a tan. Yes you can hear the prayer calls but you'll get used to it by the end of your first night.

10/10

Exceptional

20 Jun 2015

Matt

Great Riad close to the centre of Marrakesh

Had a 4 night stay at this exceptional Riad. The location is tucked away off the main road and is a 10 -15 minute walk to the main square.
The Riad has everything you need for a comfortable stay, beautifully furnished rooms which are spotlessly clean and a nice plunge pool to cool off in. The roof terrace is a great spot to have an early evening glass of wine.
The owners and staff are really friendly and do all they can to ensure a great stay. The breakfast is good and sets you up for the day.
I have no hesitation in recommending the Riad Al Ksar and would stay here again when in Marrakesh.

10/10

Exceptional

13 Jun 2015

Beth

Quiet haven in the centre of Marrakech

Just got back from five days staying at Riad Al Ksar. It was a beautiful hotel in an excellent location for exploring the very heart of city life. This quiet and relaxing hotel provided a safe haven when at first the experience of Marrakech was overwhelming. We soon grew accustomed to the city, and this place provided an excellent base for exploring all around. It was very much in walking distance from a lot of the main sights and tourist attractions. The room itself was lovely, clean and with a very Moroccan feel. Breakfast was lovely, and the spa experience was very relaxing and enjoyable. Very friendly and helpful staff who can organise excursions and activities if required.
The only downside would be if you were looking for a large swimming pool to swim in - the plunge pool is excellent for a refreshing dip but not big enough for swimming. However, this was not a problem for us as we wanted to spend more time outside the hotel.
We both loved Marrakech and staying at this lovely hotel.

Partner

10/10

Exceptional

02 Jun 2015

Verified traveler

Fantastic Marrakesh

Fantastic, great location just a short walk to the souks & main square. Staff were so helpful & friendly.Only small but very nice.Beautiful Riad was a great introduction to Morocco.

Family

10/10

Exceptional

29 May 2015

angela r.

BEST CHOICE. Fantastic Experience !

Special thanks to the Super Helpful Staff, which made our Stay so much more Enjoyable.

Riad Beautifully decorated with Style and kept Spotlessly Clean. Room very Comfortable, which includes WiFi on all floors, AC, Laptop Safe, Big bed. Great Location close to Touristic Sites and Easy Access,

Gorgeous Panoramic Planted Roof Terrace, with Very Tasty Free Breakfast.

Difficult not to Love It. Best priced value, Highly Recommended !

Partner

10/10

Exceptional

04 May 2015

Leeona

Fantastic Marrakesh

Riad Al Ksar was fantastic only small & very friendly. Location was great just a short walk to Palais Bahia & Jemaa el- Fna

Family

10/10

Exceptional

30 Mar 2015

Carl

Lovely Traditional Riad

My girlfriend and I stayed here for a week in march 2015. We found the Riad to be lovely and relaxing. The Riad was very traditional and well set out, we especially liked the roof terrace. The room was quiet, clean and decorated in a traditional style. The Riad is in a very convenient location with in the medina, only a ten minute gentle stroll to the main square. The staff at the Riad were very friendly and professional offering plenty of knowledge about marrakesh. Whilst staying at the Riad we booked some day trips and made use of the spa facilities which were both well organised.

10/10

Exceptional

20 Mar 2015

william

Great getaway!

We had a very good time. After a guided tour of the city we were able to manage quite well. The raid was helpful with map and advice necessary for exploring & meals. The staff was friendly and courteous. We enjoyed the spa and would recommend that sirvice.

Family

10/10

Exceptional

01 Mar 2015

Graham

Bright and friendly riad close to centre

Very friendly and very helpful staff giving a warm welcome each day and ensuring all our needs were catered for. Taxi service to/from airport was arranged and ran smoothly with a friendly english-speaking driver. Food from a restricted menu was served promptly with good service. Marrakech itself was an experience. An assault on the senses but one not to be missed.

Partner

8/10

Excellent

28 Jan 2015

will

Very nice Riad

The Riad is very pleasant and also clean. The staff are very helpful and friendly and The location is good, close to the square. Would reccomend.

8/10

Excellent

25 Jan 2015

Claire

Ideal Riad stay in Marrakech

Lovely quiet riad with knowledgable helpful staff, easy walking distance for main sights of medina.Contacted by staff in advance to organise transfer, when arrived, welcomed and orientated with map and advice by owner.

Partner

8/10

Excellent

15 Nov 2014

Verified traveler

Recent remodel

Great location within walking distance to attractions like the square.Lovely cedar wood courtyard interior and rooms.
Breakfast was very good, fruit salad and fresh bread.Lovely rooftop terrace with many plants and good seating.
Owners and staff were very helpful and provided information including maps and tips.

8/10

Excellent

19 Oct 2014

Verified traveler

excellent location

a calm oasis amidst the mayhem of the medina. I read many reviews before I went and they mostly mentioned the location (easy and safe walking distance to the square and the souks and just about everything else), and the very helpful, friendly staff. These reviews are spot on. With only a handful of rooms the staff are always on hand to give you their full attention. the rooms are cleaned and made daily. advice and recommendations on sights, food, trips, and anything else you may need are unbiased and independent. I am confused by the few negative reviews I have read but these generally seem to be about the cleanliness. It is worth mentioning that this is a Riad in the medina of Marrakech and not a 5* hotel in a European city. it is not sparkling clean (that would be impossible) however it is not unclean either. it is perhaps a bit dusty in places but then it is effectively in a desert. over all you get what you pay for - a lovely place to stay in the medina. if this isn't your cup of tea you can stay in some big complex outside the walls in the new town and get bused in to take some photos while on a guided tour or something. I for one wouldn't hesitate to stay at Al Ksar again.

6/10

Pleasant

09 Oct 2014

CityStayer

Unfortunate Experience

I wouldn't describe the hotel or service as bad, but my friend and I had an unfortunate experience. We stayed for 3 nights and found that the service was great however the first time our room was cleaned I made the mistake of leaving money in there, some went missing. I had a headache the night before so knew the exact amount I had/ and 200 Dirhams had gone, We also found along the way prices changes and things were rounded up. As 2 girls staying there, we didn't feel safe this wasn't the hotels fault but stepping out to what was a dark alley and back streets until you saw a main road wasn't ideal. The inside of the accommodation was lovely, and its very unfortunate for the owner that money went missing, I didn't mention it to him as felt vulnerable, I wouldn't be rushing back to Marrakesh old town to stay!

Family

8/10

Excellent

31 Jul 2014

Mrs

Happy experience

I recently stayed at Riad Al Ksar & Spa for 5 days with 12 of my family members. The Riad looked exactly like the photos's online so that was the first box ticked. The staff were friendly and helpful at all times, and more than happy to arrange excursions for us.
All the rooms were spacious enough with a good standard of cleanliness, one of my cousins had a few problems with air conditioning but the manager resolved this promptly. The location, is about 15 minutes walk from the main square and there is a palace (one of the tourist attractions) on route.
The roof terrace was pleasant, very large, good views and comfy seating.
Breakfast could have been more varied. Each morning consisted of pancakes, bread rolls, fresh jam and madeira cake. Fruit juice and water was strangely not complimentary as part of breakfast.
Overall a happy experience.

Partner

10/10

Exceptional

07 Jul 2014

Verified traveler

Great base in the Medina of Marrakech

We've just returned from a week at the Riad Al Ksar and Spa and would fully recommend it to anyone visiting Marrakech. The Riad has excellent staff and is light, cool, clean and in a good location. Abdul greeted us and talked to us about the area, giving us a map on which he highlighted places we might want to visit and the route to Jemaa El Fnar (the main square) which we used constantly throughout our holiday.
The breakfast was fantastic and really set us up for the day. Every day we had watermelon, fresh yoghurt, jam and honey, a selection of pastries and good coffee - absolutely delicious! It is served from 8.30am until 10am, but on the day we went home we had to leave the hotel at 5am. Damien happily agreed to serve our breakfast at 4.30am - very much appreciated!

2/10

Poor

21 Jun 2014

Verified traveler

Not what its made out

Very basic hotel. In middle of a tiny alley very difficult to find. Dodgy looking area. Staff helpful only on first night. Then didn't care as they started construction work. Not peaceful or relaxing. No pool. No water bottles in room as it did say on website. Same breakfast everyday and no choice. Definitely wouldn't recommend.

2/10

Poor

09 Jun 2014

Traveller 05

Worst Pick Ever

We had booked this hotel via this site because it had good reviews (4.3 out of 5) and as soon as we arrived we saw that the rooms had no air-conditioning which is a basic must at a city like Marrakech where temperatures rise up to 37 - 38 C
The room had one single very very small window through which no air came and it smelled of humidity the towels were grey and smelled of humidity. Because we had arrived at midnight we stayed the first night but changed our hotel the next day...They didn’t even offer us a refund...Also we had asked the prices of daily tours and they had told us that it would cost 140-Euros for a private daily tour to Essaura but our second hotel informed us that it costs 80-Euros !!! Also we had arranged for airport transfer for our arrival through this hotel and paid 17-Euros but for our return when we arranged it through our second hotel they told us that it costs 10-Euros !!! So I would never ever stay in this hotel and would not recommend it to anyone !!!

Family

4/10

Poor

31 May 2014

traceyannl

Staff great, everything else needs work

We had a 2 night stay and compared to the stays we had had other other places around the country this was by far the worst. To be fair some of the problems were related to the fact that the hotel was undergoing repairs that were very noisy and intrusive. There was constant hammering during the day, for a period of tie the electricity was off and there as a constant bad smell of sewage in the stairwell. However the staff were extremely helpful and kind and that went a long way.

Partner

8/10

Excellent

13 Jan 2014

Kai

Cozy place right at the heart of the medina

I enjoyed staying at the riad since I love a peaceful place right at the center of a busy medina. It gives you the break you really need after a busy day exploring the streets of Marrakesh :)

6/10

Pleasant

15 Nov 2013

Jo

Not a good experience

We went to the hotel ahead of scheduled stay only to learn that according to their records we had no reservation even though we had confirmation. They had no rooms available. Hard to judge the hotel because we didn't get to stay there but it appeared to be nice.

10/10

Exceptional

28 Oct 2013

Tom and Hanna

A great riad with service to match

A wonderful riad experience which certainly lived up to expectations. We stayed for 7 nights in a superior double room, which benefited from a very comfortable four-poster bed. The room was a good size and very clean. However you will probably find most of your time being spent outside on their amazing roof terrace with views out across the city and Atlas Mountains beyond. We would recommend using the excusions offered at the riad to places outside of Marrakech as we received very good service on our trips to Essaouira and Ouarzazate (although be prepared for a long and winding drive out to the latter).

The main square is around a 10 minute walk from the riad and we felt very safe walking to and from the square at night. We had most of our meals on the square, although when we returned from our day trips late in the evening the staff were more than happy to rustle up a simple dinner for us. As a tip, we would recommend trying Kosybar around 3-4 minutes from the riad which offers high quality international food (a welcome break from couscous and tagine!).

Finally, the level of service offered by the two owners and their team was exceptional. They were polite, friendly and spoke excellent English. All in all, a very enjoyable stay and we would definitely visit again.

10/10

Exceptional

23 Oct 2013

Verified traveler

WONDERFUL

WE SPENT 4 NITES HERE AND AS A FIRST TIMER TO MOROCCO* IT WAS FANTASTIC!
FRIENDLY STAFF, GREAT BREAKFASTS AND SERVICE. WONDERFUL SPA SERVICE
SMALL WITH ONLY 10 ROOMS - BUT RIGHT IN THE ACTION OF THINGS.

10/10

Exceptional

14 Oct 2013

Ed James

Fantastic Riad, Superb hosts, perfect location

My girlfriend and I have just returned from a superb stay at the Riad Al Ksar & Spa. We arrived having booked the airport transfer via the Riad which was brilliant as our friendly driver who was waiting for us on arrival helped us to the car with our bags and provided an informative drive to the Riad telling us with passion about the sigts of teh city that we passed. On arrival at our Riad, we were greeted by our friendly hosts at the Riad who provided an excellent introduction to the Riad and told us the Do'd and Dont's of Marrakech which proved very useful. We were then shown to our stunning room. We booked the Junior Suite, which was massive and beautiful. Such a peaceful stay. On our last night we ate at the Riad and the food was superb. Couldn't rate this place highly enough.

Partner

10/10

Exceptional

01 May 2013

Kate and Michel

It was a great stay and really perfect hotel

Great hotel in a very nice, clean and perfect location with very nice rooms and big garden where you can rest. I do think that compare to other hotels in the city center Hotel Al Ksar is the best in a very nice area where at the end of a busy day you can find some rest and feel like at home. The owner Olivier is very helpful and you can always ask questions re restaurants and places to see. I do recommend the Al Ksar for your holiday stay. Kate and Michel

Partner

10/10

Exceptional

31 Mar 2013

Maria

Wonderful experience

I was very happy to stay at Riad Al Ksar. Marrakech is full of sounds and colors, but when you enter the Riad, it feels very peaceful and homely. Everybody from the staff was great, starting with Damien (one of the owners), who is always there for his guests. The food was delicious, like a real homemade food. I loved the view from the rooftop, overlooking the city and the Atlas mountains. The location was great, right next by the medina. It's really hard to find something, which I didn't like... If you choose Riad Al Ksar, you will experience that 'perfection' for yourself and you will feel happy - like me right now - that you made this choice.

10/10

Exceptional

29 Mar 2013

Lizzy Blake

Peaceful. Delicious food and friendly staff.

A haven away from the hustle and bustle of the city. The Riad is simply decorated and has plenty of space to relax. We loved having tea on the terrace and soaking up the sun. The food was delicious and always served with a smile. We loved it!

Partner

8/10

Excellent

17 Mar 2013

wanted some sun

extended weekend on march

We had a very pleasant stay; room was tidy with a comfortable bed and a good pressure hot shower. Included breakfast was good and the owner was very helpful giving local tips to sights and restaurants. As with many riads this was a bit tricky to find at first so we would recommend asking the hotel to book a taxi when arriving unless you don't mind wandering around in the narrow streets a little.

Partner

2/10

Poor

23 Jan 2013

addy

holidays

it was shocking when we find the hotel in a very narrow street out look was like slum .

Family

8/10

Excellent

19 Nov 2012

Peter and Priscilla

Well run Hotel

The Hotel staff made our stay so special. They are very friendly and helpful. Room was very clean and tidy. Food is excellent !!!. We recommend this Hotel

Partner

6/10

Pleasant

22 May 2012

Verified traveler

great place

Pleasent stay for 2 nights. Helpful staff. Quiet place in all the hussle and bussle.

8/10

Excellent

10 Aug 2011

Lilly

Nice Riad, very good value for money

We stayed at this riad for three nights and were very happy with the service.
Olivier is a great host and did everything possible to accommodate our requests (no language barrier as he speaks english).
The Riad is fairly easy to find (considering everything is difficult in Marrakech) and the location is great for sightseeing.
We are very experienced travellers and for that reason usually have high expectations and this Riad had everything we needed, comfy beds, air-con, location, good shower, and cleaniness.
I usually rely a lot on reviews when choosing my hotels and highly recommend this place.

Partner

6/10

Pleasant

05 Jul 2011

Anonymous

Clean and modern

This hotel was very clean and new. Staff were very friendly. It is very comfortable and modern. The location is also good, just a few minutes walk to the old city. It is, however, a bit difficult to find at first because it is located in the neighborhood of very tiny streets. Also, breakfast can be a bit better. Other than that it was a nice stay.

10/10

Exceptional

09 Jun 2011

Ian

Amazing Hotel, Interesting Location

I originally booked this hotel for a 2-night stay, and ended up extending my stay for a full week. The owner and staff were extremely nice to work with, the rooms were large and comfortable, and the interior of the hotel was very well decorated, breezy, and relaxing. I would also highly recommend using their airport-to-hotel taxi transfer service instead of trying to find the hotel yourself using a normal taxi.

One important thing to be aware of for any travellers new to Morocco and/or Marrakech: the riad/hotel is in an \"interesting\" location, and can be a bit worrying the first time you get there from the airport. The driver takes you down roads that most westerners would consider side roads or even alleys, and eventually you get stop and get out about 50 meters from the hotel. You then have to walk down a small dirt alley to get the riad itself, which can be a bit uncomfortable for newcomers (but only the first time).

Don't let this stop you from booking a stay here, though. The alleys & roads are very typical for the old parts of Marrakech, and it is part of the charm of visiting. Just be aware of this before you arrive so you don't get too freaked out when you land. :)

Finally, as of this review, they have an excellent cook and masseuse, so be sure to tell them in the morning if you want to get dinner and/or a spa treatment/massage in the evening.

8/10

Excellent

13 Apr 2011

Tamara

Fantastic small well-run Hotel

A great getaway from it all , very quiet hotel,but in 3steps you can be out in the hustle and bustle of the city. Friendly staff who will help and give you good guidelines if you are new.Clean and tidy and breakfast is good start to the day.

10/10

Exceptional

20 Jan 2010

Gurvinder

Perfect Raid - Look no further

If your looking for a place to stay in Marrakech - THIS IS IT!

Hospitality, convenience, everything is perfect. 5 mins walk (and it really is 5 mins) from main sq.
Raid had only been open for 3 months and we visited in Dec where the weather in Marrakech was ok. Breakfast was simple and nice. Had two evening dinners during our 5 night stay and my wife loved it.

Damien and all are incredibly helpful. The pictures of the Raid dont do it justice. It is really nice.
Look forward to my 2nd visit to Marrakech.

Partner

4/10

Poor

30 Mar 2026

wilfred iwan sheik abdoel

laat je NIET foppen. Op de website lijkt alles geweldig. daar aangekomen, ouwe meuk. Muffe geur in de kamer. Geen koelkast. Geen airco. Geen mini bar.

Partner

10/10

Exceptional

13 Oct 2025

Katia

I first came to Riad Al Ksar and Spa in 2018, initially for 10 days... I felt so good that finally I stayed for 3 weeks!

I returned this year (2025) in September and had another excellent stay.

This place is a wonderful oasis of calm, in a charming Riad with a magnificent patio (including a giant banana tree and swimming pool) and a terrace with a great view on the rooftops of Marrakech and on the Koutoubia.

The Riad is perfectly located next to the famous souks, the Bahia Palace, and just a few minutes' walk from Jemnaa el Fna Square and all the tourist attractions.

Olivier, Damien, and their entire team always do all what is possible to make your stay as pleasant and enriching as possible. Also, take advantage of your stay to treat yourself to a moment of revitalization and relaxation at the spa in the expert hands of the team of masseuses!

Self

10/10

Exceptional

02 Jul 2025

Massimo

Il Riad che cerchi, soprattutto la cordialità e la disponibilità di tutto lo staff.
Risolvono qualsiasi problematica con rapidità.
Olivier un vero professionista con un sorriso contagioso.
A presto

Leisure Family

10/10

Exceptional

31 May 2025

Valérie

Lieu très bien placé avec un super toit terrasse et un hammam spa. Le propriétaire est à l’écoute et de bons conseils et le personnel très gentil

Partner

10/10

Exceptional

08 May 2025

Véronique Sylvie

Un accueil très chaleureux, de très bons conseils pour nos visites. Nous sommes ravis de notre séjour ! Un grand merci à nos hôtes vraiment très sympathiques.

Leisure Partner

10/10

Exceptional

30 Dec 2024

Simon

Superbe accueil de Damien qui est à l écoute de ses hôtes toujours présent pour des conseils. Riad très calme super petit déjeuner sur la terrasse. Personnel agréable et très gentil.
Très bien placé. TOP

Friends_and_family Family

8/10

Excellent

17 Nov 2024

patrick

Trop Marrakech

Een mooi ingerichte Riad , ruime kamer . Het ontbijt viel tegen .Elke dag hetzelfde met eeer warme afgebakken broodjes , eenmaal opengesneden werden ze keihard .
De ligging is zeer goed .

Partner

10/10

Exceptional

12 Oct 2024

Jan

excellent original experience - highly recommended!

Partner

10/10

Exceptional

13 Jan 2024

Marianne

Nous y avons passé un agréable séjour en famille. L'ensemble du personnel a été à l'écoute et aux petits soins. Bien situé (à deux pas du palais Bahia et el Badi), le riad offre un environnement calme et serein..... et pour ne rien gâcher les repas y sont copieux et délicieux, n'hésitez pas!

Leisure Family

10/10

Exceptional

12 Mar 2023

YVES claude

L'accueil, la beauté du Riad, l'emplacement, le service.
Les petits-déjeuners manquent un peu de variété si l'on réside plusieurs jours

Leisure Partner

6/10

Pleasant

01 Mar 2023

Patrick Martyn

Mooie accommodatie. Ruime kamer.
De eigenaar is niet heel aardig en je moet heel stil zijn, praten op normale toon ervaart hij al als luid. Hierdoor voelde we ons niet op ons gemak .

Leisure Partner

8/10

Excellent

02 Feb 2020

Verified traveler

Olivier und sein Personal verstehen, mit jedem Gast so umzugehen, dass sie oder er sich wohlfühlt. Gute Tipps. Frühstück etwas langweilig, aber angemessen.

Leisure Partner

10/10

Exceptional

16 Jan 2020

CHRISTOPHE

Magique

C’est toujours un plaisir que de retrouver ce beau havre de paix avec des hôtes aussi charmants. Merci pour ces délicieux moments, à très bientôt.
La terrasse sur le toit est à tomber avec l’une des plus belles vues sur la médina (la Koutoubia notamment) et des couchers de soleil à couper le souffle.

Friends_and_family Family

10/10

Exceptional

11 Jun 2019

Verified traveler

Oase midt i Marrakech

Vi havde et vidunderligt ophold på Riad Al Ksar & Spa - en lille oase meget tæt på seværdighederne i Medinaen. Morgenmaden var ikke prangende, men en god start på dagen og serveret med udsigt på tagterrassen. Betjeningen var helt enestående venlig, og vi fik god hjælp og vejledning på alt, vi henvendte os om. Og mere til - en stor gæstfrihed og venlighed fra alle i riaden. Riad Al Ksar opretholder en regel om ro fra kl. 22-10, så man kan for alvor koble af, når man lander efter en dag på eventyr.

Family

10/10

Exceptional

22 Mar 2019

Verified traveler

Eine schöne Zeit und sehr hilfreiche und freundliche Betreuung. Das Bild from swimbad ist aber lächerlich! Es ist ganz klein. Das sollte geendete JR

Leisure Partner

10/10

Exceptional

11 Mar 2019

Pascal

Personnel très agréables, à l écoute, riad très calme, proche du centre de la médina.
Dommage que la piscine soit un peu petite, et qu il n y est pas plus de choix au niveau des confitures et des jus de fruits au petit déjeuner dans pays ou il y a autant de fruits frais !
Sinon tout est parfait !!

Leisure Partner

8/10

Excellent

07 Mar 2019

BEGOUS

Séjour inoubliable

Nous avons passé un séjour inoubliable à Marrakech au Riad al Ksar. C'est un riad magnifique, reposant et décoré avec beaucoup de goût.
L'accueil et le service sont au top. Le seul risque est de ne pas avoir envie de sortir...Le riad est idéalement situé pour découvrir la ville. Un grand merci à Abdou qui a rendu notre séjour encore plus agréable grâce à tous ses précieux conseils. Merci aussi au personnel qui est toujours aux petits soins mais sait rester discret. Nous reviendrons avec un très grand plaisir.
Marie-Jeanne et Mohand

Partner

10/10

Exceptional

25 Feb 2019

Melanie

Soggiorno piacevolissimo

Siamo stati una settimana e ci siamo trovati molto bene . Il riad e' molto bello, il personale e' premuroso e attento, il proprietario Olivier e il suo assistente Abdu sono sempre disponibili, cosi' come tutto il personale. La colazione e' semplice ma con prodotti di ottima qualita' qualita'.La cucina e' tenuta veramente pulita ,con la porta sempre aperta. La pulizia delle camere e' giornaliera . I servi zi della SPA sono eccelenti. Un consiglio per Olivier : l'internet in camera ci vorrebbe, forse anche un televisore.

Partner

10/10

Exceptional

28 Nov 2018

Sophietou

Bon riad

Nous étions heureuse d’avoir choisi ce riad parmi les autres. Le personnel était très accueillant et aimable, toujours souriant et près à vous aider en cas de problème.
Le petit déjeuner est copieux, mais nous aurions aimé un verre de jus d’orange pour qu’il soit parfait.
Je recommande les massages dans ce riad! C’était un moment de pur relaxation.
Le riad est très bien situé au cœur de médina.
Chambre propre et nettoyé tous les jours avec un coffre fort.

Friends

2/10

Poor

24 Nov 2018

Leeza

Un beau Riad mais le directeur traitent les clients comme des imbeciles! Le \"spa\" c'est la taille d'un placard et ils donnent meme pas un nouveau gant dans l'hammam a chaque personne et ce n'était meme pas chaud! Il faisait froid à Marrakech et ma chambre était tres froid et humide. J'avais du supplier pour avoir du chauffage dans ma chambre. L'evacuation de la douche était bouché et la commentaire du Olivier était de ne pas mettre le pied sur le drain! De toute façon, l'odeur de canalisation était tres fort donc c'est pour cela qu'ils ont ouvert les fenêtres chaque fois que je sortais et au meme temps, ils ont coupé le chauffage. Il faisait 15 degrees dehors donc ma chambre faisait toujours froid! Le coup finale était en payant les extras du séjour....Olivier a présenté une facture en euros mais n'acceptait pas le paiement en euros en carte bleu mais en dirham avec au taux TRES élévé hors du norm du marché. Méfiez vous si vous choisie ce Riad! La direction et méchant et pas honnêtes!

8/10

Excellent

21 Jun 2018

CHRISTOPHE

Très bien

Havre de paix au cœur de la Médina, nous avons apprécié la gentillesse de nos hôtes, le cadre authentique. La terrasse est un véritable plus.

Family

6/10

Pleasant

08 May 2018

Verified traveler

Preis/Leistung war ok

Riad in der Mellah. Die Mellah ist eher ein ärmeres Viertel in Marrakesch. Ich würde mir bei einem nächsten Aufenthalt in einem anderen Viertel eine Unterkunft suchen.

10/10

Exceptional

11 Apr 2018

Nadia

Réservez les yeux fermés !

On recommande ce riad à tout le monde.
L’equipe est disponible, attentive et de bon conseil (Olivier, Damien, Abdou)
Le Riad est idéalement situé, proche du palais Bahia, Badi, et de la place Jamaa El fna tout en restant au calme.
Riad propre et service au top !
Nadia et Fathi

Partner

8/10

Excellent

28 Mar 2018

Verified traveler

Versteckte Oase

Das Riad ist nicht leicht zu finden, umso Überraschender ist dann die kleine Oase die sich hinter der Türe befindet! Wunderschön und unglaublich ruhig! Perfekter Platz für Ruhe und Erholung! Das trifft auch auf die Dachterrasse zu! Einfach Traumhaft mit tollem Weitblick zum Atlasgebirge und über die Médina!