Name: Doubletree By Hilton Tulsa Downtown
Address: 616 W. Seventh Street, Tulsa, 74127, US

2/10

Poor

17 Jul 2026

Timothy

Pay to park, didn't see that anywhere until I l99k at my bank account. They changed me2 times, called them and then was told they only charged me once. Received credit for one. A week later I've been charged again for the same thing and yet was told very rudely by the person on the phone they only charged me once and was credited.

But yet 2 additional charges have been deducted.

Now to the room itself. Everything was ok except shower/tub was not up to parquet and hair in that area wasn't even going to send a review until they started Stealing from my account with these parking fees.

10/10

Exceptional

16 Jul 2026

Ashley

Great experience

6/10

Pleasant

15 Jul 2026

Alicia

The rooms are very dated nice stay but would definitely like more updated room and bathroom

Family_with_children

6/10

Pleasant

14 Jul 2026

Lorri

The staff was very nice and helpful, and the bed and towels were very clean. New chairs and bathrooms were great. Parking garage is $28 nightly and hotel feels a little dated in the common areas.

Self

10/10

Exceptional

13 Jul 2026

Lidia

Everything was good

Partner

10/10

Exceptional

10 Jul 2026

Michelle

Clean rooms and entire building. Breakfast was good and many options to pick from

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Shahram

This was an outstanding two night stay. The staff was excellent, the room was great, and the location was great for me.

10/10

Exceptional

03 Jul 2026

Kenje

The property was great! The entire staff (housekeepers, front desk, restaurant workers) was friendly and helpful the entire stay. Will definitely stay again!

Partner

6/10

Pleasant

02 Jul 2026

Cristiana

Everything was great except check-in, it was delayed by 2 hours, they also lost the card left at the bar and the shower head had no pressure.
Besides that everything else was great.

Family_with_children

10/10

Exceptional

01 Jul 2026

melissa

Hotel was busy but staff were friendly and helpful.

Self

10/10

Exceptional

01 Jul 2026

Stephen

Comfortable rooms and beds

Business

10/10

Exceptional

27 Jun 2026

Dmitriy

Overall great stay. Recommend

Family_with_children

10/10

Exceptional

27 Jun 2026

Mark

Kindly welcome back from 2022.

Partner

8/10

Excellent

23 Jun 2026

Mark

Great walkway to the convention center from the hotel. Good pool for the kids.

Family_with_children

4/10

Poor

23 Jun 2026

Abigail

This was an overpriced dump. Not close to any restaurants, the room was old and dated. Worn out chairs, no hot water, just a dump. And for the price I paid, we were ripped off.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

James

$28 extra for parking that I was not told about until after I paid the deposit and got my room key. $10 at the hotel next door.
No complimentary lobby coffee.
I did sleep really well; bed is cozy and the place is quiet!

Self

8/10

Excellent

22 Jun 2026

Jennifer

Came to Tulsa for Juneteenth and to visit the Greenwood Memorial.- location was perfect. We found the hotel to be very well maintained. Staff was amazing and very accommodating. Our room was clean. King bed comfortable and the shower had great pressure. No bathroom fan to eliminate steam and the tub faucet leaked a little. We would definitely stay again. And…you can’t beat a welcoming warm cookie.

Friends_and_family Family

6/10

Pleasant

18 Jun 2026

Chad

Property used to be nice 25 years ago. A lot of age is setting in. Wallpaper is letting loose. Carpet was filthy in our room. Bed was tired. Drain in shower didn’t drain. Using a card to use the elevator sucked. Big thing was we had to pay for a hotel breakfast was kinda of a slap in the face. I stay at a lot of Marriotts and Hiltons and never see this staying at 30 plus nights a year. Front desk staff was awsome and so were the guys in the hotel shuttle vans.

Business

10/10

Exceptional

16 Jun 2026

Heather

Our stay was great! The room was clean, we checked-in late with no problems, there were options for late-night snacks and I was surprised how quiet it was. The following morning, the lobby was lively with a conference and the location felt safe (which was only a slight concern because we were unfamiliar with the city.) The staff that we communicated was friendly and welcoming.

Friends

8/10

Excellent

14 Jun 2026

Kenny

Could've been better but the staff was amazing and so helpful.

Business Family_with_children

2/10

Poor

13 Jun 2026

Jeremy

If I could give a zero star I would. Worst customer service ever. I booked this room and requested a crib for our 3 month old. Called and confirmed a crib at 12pm. When we checked in at 5:30 confirmed a crib again they told me it would be in our room when we got back from dinner. To our surprise it still wasn’t there. I called the front desk he told me she’s running behind but it will be there this was around 8pm. By 10 pm still no crib. I paid $180 for our very short stay and had one request a crib for our newborn. Why offer it as an option if you’re not even going to give it to your guest. Traveling isn’t something most people get to do often and when they do they hope for a good experience this wasn’t. Not to mention no one seemed to care about all the underage children running up and down the halls all hours of the night either. We will never use another double tree again and we use to love staying in them.
Trip

Friends_and_family Family

4/10

Poor

07 Jun 2026

Nancy

Had a bad experience. We choose to stay here for a concert at the BOK Center. The shower was broken (we had to have someone hold the temp gauge while showering so it wouldn't make the water hotter) and all night we heard staff walking in and out the maintance room right next to us. They couldn't refund due to me paying my stay thru Expedia and the only thing they can do was give me stars. My account doesn't reflect any stars from them and it's been a week since. They told me it was a fully booked night and usually don't book anyone in that room because of the maintance room next door. I booked a whole week in advance. This is also not my first time at this hotel but will unfortunatly be my last.

Family_with_children

2/10

Poor

06 Jun 2026

Michele

The staff when we checked in was horrible and rude. No explanation of where our room was or how the elevators or parking was done.
I had 1 bath towel and asked for more and they never brought them.
I feel it’s ridiculous to pay for parking when the rooms are the price they are.
I will not recommend this hotel to anyone.

Partner

10/10

Exceptional

05 Jun 2026

Natalie

Staff was great, room was clean, breakfast was good. First hotel to fully cook the bacon.

Family_with_children

10/10

Exceptional

04 Jun 2026

Lisa

clean room, quiet, secure.

Self

10/10

Exceptional

03 Jun 2026

Joe

Great

4/10

Poor

03 Jun 2026

Amy

We were so excited about staying downtown Tulsa for our nieces wedding. Our first nights stay was fantastic, & I told my husband we would never be staying anywhere else when we came back on our yearly visit to OK but that changed the last night of our visit. We decided to stay a third night (previously booked for only 2 nights) to be with our family longer. I walked in on Saturday night & asked the front desk if it was okay to add another night to our stay. They said no problem, book again on Expedia & we will add your 3rd night. I asked if we could stay in the room & the response was “sure no problem, I’ll make note of that if you call me when you rebook on Expedia.” I go up to my room & immediately rebook & call her. Great, we’re good to go! Wrong. We get a call Saturday while we’re with our family that we only see once a year & are told that checkout was at 11 & that we need to get our stuff. My husband explains that we’re staying an extra night, to not worry about cleaning our room. Long story short, the person who called him was EXTREMELY unprofessional & completely rude & got very snippy with my husband for no reason. We had just did what we were told, rebooked & called! It finally figured out but the things they said they’d comp for the inconvenience, they absolutely didn’t. I’m so disappointed in our stay. We never leave a bad review but they made a joyous weekend very stressful in one phone call. We’ll stay at a Marriott next time we’re in town!

Partner

8/10

Excellent

30 May 2026

Diana

I was able to book a room with 2 beds and when I arrived they said they were out and gave a one bed room

4/10

Poor

30 May 2026

Nancy

Staff was not friendly, no towels, blood on wall and toilet, lied about the one time parking fee versus daily parking fee assessed

Partner

10/10

Exceptional

30 May 2026

Diego

King 2 bedroom suite is huge. Very spacious for kids and teens. Highly recommended for families.

Friends

8/10

Excellent

28 May 2026

Melanie

Staff were helpful, but systems and building are older and can use some updating.

Partner

2/10

Poor

25 May 2026

Jennifer

Did not stay at that hotel. I made reservations at the wrong Double Tree(DT). My family was at the other DT, they canceled my reservation but I did not receive my money back.

10/10

Exceptional

25 May 2026

Thomas

I can say enough about how welcoming & helpful the staff was. I will most definitely be staying there again when I come to town!

10/10

Exceptional

23 May 2026

Raheem

Great Stay

10/10

Exceptional

19 May 2026

Lori

Clean room and easy check in.

4/10

Poor

19 May 2026

Terra

I checked in on 5/13/26 and but in my first room the sink was dirty and clogged. The tub was also backing up all the way to my mid calf. Maintenance was supposed to come to my room to check on9 my complaints while i was out of the room. We returned to the room at 10pm and maintance had not came to the room

10/10

Exceptional

18 May 2026

Jacqueline

The shower head is to low and the bathroom is small. The property is in need of remodeling from the inside and outside along with the parking deck.

Family_with_children

10/10

Exceptional

14 May 2026

Kathie

Everything from making my reservation, checking in, my room stay, and checking g out went very smoothly. I would stay here again.

8/10

Excellent

08 May 2026

sheneka

I had a great experience. The staff was friendly and hotel was nice. My only issue is when I checked in the representative was able to verify I had already prepaid for parking and breakfast. For some reason they still charged my card out of my incidentals for parking.

I have called and currently still waiting for it to be credited back to my account. Its been almost a week.

.

Friends_and_family Family

4/10

Poor

18 Apr 2026

Destiny

The checkout and check in process was extremely slow… the shower wouldn’t completely turn off and it wouldn’t drain. We had to stand in shin deep water while taking a shower. Definitely not what I expected for the price we paid.

Partner

8/10

Excellent

12 Apr 2026

Angela

Clean room! Staff was super helpful!

Family_with_children

8/10

Excellent

11 Apr 2026

Kristi

Good location, clean room, good selection at bar.

10/10

Exceptional

10 Apr 2026

Jake

Clean

8/10

Excellent

10 Apr 2026

Stacy

We had a great time

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Ulysses

A great stay!

Self

10/10

Exceptional

05 Apr 2026

Ron

I had a very positive stay at the DoubleTree Hotel in Tulsa. The hotel was clean, well-maintained, and had a comfortable, welcoming feel from the moment I arrived. My room was spotless and quiet, which made it easy to relax after a long day.

What really stood out was the staff. Everyone I interacted with was friendly, professional, and genuinely helpful. Whether it was check-in, answering questions, or assisting with small requests, they handled everything efficiently and with a great attitude.

Overall, it was a smooth, comfortable stay with great service. I would definitely recommend this hotel to anyone visiting Tulsa and would stay here again.

Friends_and_family Family

4/10

Poor

04 Apr 2026

Rhyon

The room was clean, the shower didn’t work. Ordered nachos through room service and they were terrible. Wouldn’t stay again.

Partner

6/10

Pleasant

30 Mar 2026

Jessica

I was pretty disappointed with our stay. First, the front desk didn’t tell us where the elevators were or that you had to use your key card for the elevator. Or about the app you could use for your key card etc. We got stuck on the elevator going up and down, along with multiple other people that also weren’t told to use their card. The staff saw me unsteadily lugging up a luggage cart with huge dream duffels on it, still didn’t direct me to where the elevators were when I was going up the wrong side with this huge thing, I had to ask a guest. Room service never came to clean our room. I also had to ask about parking and using the key. Then the key card reader wasn’t even working in the parking lot. I had to ask how to get to the sky bridge. I honestly expected a lot more and we were all disappointed.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Melodi

.

Family_with_children

4/10

Poor

29 Mar 2026

Rachel

The room wasn’t ready at 4:00 and then when it was finally ready, the door was broken at the hinges.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Paul

Doubletree was a very well managed and clean hotel. I will return.

8/10

Excellent

17 Mar 2026

William

The airport shuttle was not readily available, could not get through the hotel phone very frustrating, ended up getting an Uber. Disappointed had to call front desk about 9 pm to find out why the trash had not been pulled, someone finally came about 10:45 pm. kitchen only had pork meats to offer, which I can not have pork.

Friends_and_family Friends

10/10

Exceptional

11 Mar 2026

Brian

The hotel was really nice and most of the staff were super friendly. Though if you have a late event and need to grab something to eat, we would not recommend the market because they ran out of everything and

6/10

Pleasant

08 Mar 2026

Steven Wayne

clean room

Self

10/10

Exceptional

08 Mar 2026

Sugar

Staff was wonderful and friendly. Love the location. Clean rooms. 3rd time staying here.

Partner

10/10

Exceptional

08 Mar 2026

Darcie

Great hotel and located next to convention center. Had a tornado warning and staff was excellent in herding us into their safe area.

Family_with_children

8/10

Excellent

07 Mar 2026

Andy

Large, clean room and good bed. Housekeeping daily. Coffee machine did not work and was not fixed despite request. Shower head is too low, maybe 5'. Good gym, pool, hot tub.

Self

4/10

Poor

03 Mar 2026

Kenneth

Very outdated, lots of issues. To many to list. Would have had a better stay at a Holiday Inn and saved $$. I do not recommend

Partner

4/10

Poor

28 Feb 2026

Tamra

Staff was rude

10/10

Exceptional

23 Feb 2026

Anne

Driver Dale was sent for me at the airport and returned me promptly 3 days later. He was so pleasant and had the van warmed up on a freezing cold early morning. Checkin was fast and easy.

4/10

Poor

22 Feb 2026

Hannah

For the amount of money we paid to stay at this hotel, I was expecting 5 star amenities and service. The room was uncomfortably warm. The skywalk was closed. Breakfast and parking were a lot extra. The staff was friendly but I just feel like for the amount of money we paid to stay there, I had high expectations and was immensely disappointed.

Family_with_children

8/10

Excellent

22 Feb 2026

Audrie

Clean, nice staff

6/10

Pleasant

21 Feb 2026

Candice

The room was clean, overall. The water pressure in the shower was low. The bathtub was very slow to drain. The skywalk was locked to the convention center in the morning, which was the only reason we stayed at that hotel, after being told it would be unlocked in the morning.

Family_with_children

10/10

Exceptional

21 Feb 2026

Cesar

Amazing

8/10

Excellent

21 Feb 2026

Uvonne

A

Business

10/10

Exceptional

21 Feb 2026

hector

Clean rooms

6/10

Pleasant

16 Feb 2026

Lekisha

The room was great, very comfortable and the pillows are to die for- however- if I am paying almost $400 for 2 nights and you have a breakfast set up in the morning- we began to help ourselves like any hotel guest would- and then when I ask for a togo box for my sleeping child in my room- you look up my room and tell me “your room doesn’t get free breakfast” maybe have someone checking that prior- we would have NEVER paid $15 for a hotel breakfast- we would have just went out. We did it for the conscience- definitely not the taste.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Sheila

Very nice easy access to the cheer competition that we had to go to

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

David

Great

8/10

Excellent

10 Feb 2026

Damenica

We had a nice overnight stay. The room and hotel was very clean and the staff was courteous. Didn’t love paying for parking but it’s to be expected in a downtown hotel. I live in the area and this is a nice place for a quick getaway.

Leisure Partner

8/10

Excellent

10 Feb 2026

Mary

Room was nice. Shuttle driver was the best. Very accommodating and really nice. Room service/customer service were terrible. We asked for a bottle opener to be brought up to our room and were told we could come down and get one. Got to the desk and they weren't even busy. We also didn't get our chocolate chip cookies.

Leisure Family

4/10

Poor

08 Feb 2026

Kelly

At 9:45 am this morning, housekeeping knocked and then opened our door, stepped in and after I and my husband were woken up by it, I said \"what the hell?!\" The person left our room. This made us feel very unsafe and confused in why the breach of privacy. Your check out time is 11am. Very disappointed and won't

Partner

8/10

Excellent

08 Feb 2026

deidra

Our suite was huge which was very nice!! The food was great from the restaurant , and the hotel staff was very accommodating. Only reason didn’t give 5 stars, is because the bathroom was slightly dirty and the shower was the worst shower I’ve ever had at a hotel. The shower head didn’t work at all completely, there was no exhaust for the steam, and the water was extremely inconsistent, it kept going from warm to very hot along with inconsistent pressure. If you pay for a suite you expect better from the shower. Aside from that, we would stay here again, but will check out the shower before settling.

Leisure Family

8/10

Excellent

08 Feb 2026

Kelvin

A

Self

8/10

Excellent

04 Feb 2026

Rebecca

Everything was fine, but the check in process. Asked for early check in, which wasn't available, which is ok. But then waited in line to be told at 4pm (check in time) our room was still not available. At 4:20 after waiting in a long line again, with all of our belongings, was told how lucky we were that our room was available now.. The front desk lady said it 3 times that we were so lucky our room was ready- after our check in time. I have never experienced anything like that before. They were very busy, but we pay a fortune for a room we don't even stay in a full 24 hours and I just wanted time to change and freshen up and relax before our event and barely had any time to do so..

10/10

Exceptional

02 Feb 2026

Isabella

Room was very spacious and clean, shower head was completely working but it was fine. Staff was very nice, indoor pool was good.
Breakfast was ok, coffee from the market was good too.
It’s conveniently located right across the street from the convention center and has a connector which is also great.
We also appreciated the shuttle to and from the airport.
My kids loved the cookies as well.

Business_and_leisure Family

6/10

Pleasant

02 Feb 2026

Nedra

My rooms heat did not work when I arrived. Someone came and fixed it but it was still wasn’t warming up. The last day is when our room passed 69.

2/10

Poor

02 Feb 2026

Tara

The hotel.cancelled my room before i got there with no warning and when we got there at 930pm we had to go find another hotel on a super busy weekend.

6/10

Pleasant

01 Feb 2026

wade

great hotel, great staff, unfortunately our heat was malfunctioning and we froze for a couple days. They made up for it with free breakfasts(we never ate, though), free parking, and late check out. Will go back

Business

8/10

Excellent

21 Jan 2026

Kindra

Room was good except we were out of shampoo and conditioner and body wash. The staff was awesome!

6/10

Pleasant

19 Jan 2026

Joann

Room tub wouldn’t drain. Poop in the downstairs bathroom by the pool smeared all in the floor. Lights burnt out in the room. Hallway smelled like mildew -wet carpet. Staff was great and stay wasn’t terrible but could have been better.

8/10

Excellent

19 Jan 2026

Amy

Clean and nice room. Bar,restaurant and snack store were not staffed appropriately for the amount of guests.

Leisure Family

10/10

Exceptional

19 Jan 2026

Felicia

When I checked in, they gave me a king bed when I booked a double, they were able to accommodate me even though the hotel was booked. We were also able to get late check out which helped significantly with the cheer comp we were at. Everyone was super friendly, it was a great stay.

Business

10/10

Exceptional

19 Jan 2026

Katie

Very clean

10/10

Exceptional

19 Jan 2026

Chandler

Clean room. Friendly staff. Great spot if you are needing the convention center as it’s across the street with a connected sky bridge!

Friends_and_family Family