Name: Hampton Inn Marysville
Address: 16610 Square Drive, Marysville, 43040, US

4/10

Poor

31 Jul 2026

Molly

We chose the hotel based on Hampton's reputation for being clean, and because this hotel's prices were significantly lower than the other brand-name options nearby. The entryway and lobby were fine. The clerk was coughing and sounded hoarse, and as he was touching our hotel keys and credit card, I wondered if we would end up sick (we didn't get sick). I asked if they had a full house (we were there for a concert on a Sunday evening at the fairgrounds), and his answer was, \"Not even close. I wish.\"

The elevator and hallway carpet needed a deep cleaning, and the hallway wallpaper was torn and peeling in several places and looked dirty. A sign by the elevators indicated that the entire third floor was closed for renovation. Construction workers were staying there, but we never heard any work being done (we were on the second floor and arrived after 5 pm and left the next morning by 10 am).

Our room's carpet was dirty, and surfaces were dusty/sticky. The bathroom had sticky floors (my sandals made a noise when I walked on them and I didn't want to take them off) and water was leaking from the sink pipe (also water stains, so it must be ongoing). However, the shower was powerful and warm.

Mattresses sunk in the middle. The AC made a loud, rattling noise like something inside it was loose, and it kept turning off and wouldn't cool down, even set as low as 60 degrees.

We stayed, since we just needed to sleep and shower there, but I would not stay there again.

6/10

Pleasant

29 Jul 2026

Andrew

Hotel was being renovated at the time of our stay. Could have been cleaner.

8/10

Excellent

17 Jul 2026

Ohio

Morning staff was very helpful

Partner

2/10

Poor

05 Jul 2026

Janice

We were in a room that the window treatments would not open and the light switch didn’t turn any lights on. The fan was blowing air that smelled very much of must and mildew. I would not stay at this hotel again.

Family

10/10

Exceptional

04 Jul 2026

Mary Ann

A good value for the money in the heart of Marysville.

Partner

4/10

Poor

25 Jun 2026

Kimberly

We reserved a room a week in advance, only to find that when we arrived, the room we booked was given to the wrong person since we both had the same last name. The clerk didn’t bother to check the entire name. They only had one king bed room left and we had four people, so two ended up on the sleeper sofa. Because a king room was considered an upgrade, we weren’t given any discount. Extremely disappointed and will never stay there again.

Family_with_children

4/10

Poor

22 Jun 2026

Donna

The pool was closed.. The breakfast was awful. This was my second time staying at this hotel and it will be my last.. My first time there was great but it has really went down hill in a quick hurry.. The room was clean but that about the only good time I can say., But definitely not worth the price charged or over charged.. Was informed when I check in that I had to pay an extra 100 this time instead of 50 that is suppose to be put back on my account 5-7 business days.. I believe it is false advertisement to say pool and good breakfast when both are false..

Family

4/10

Poor

19 Jun 2026

Eric

The pool is still under renovation from months ago, ac in the room took forever to cool off due to taking showers and there being no fan in the bathroom to help with ventilation. Our curtains refused to go up and down as they were broken. Be prepared to pay a $100 deposit as well.

8/10

Excellent

17 Jun 2026

Heather

Older Hampton. 3rd floor under renovations. Carpet a bit dirty but I’ve stayed in worse for that price.

Self

4/10

Poor

16 Jun 2026

Angela

I just wouldn’t stay here again. I’m sure they’re trying to do their best, but it’s not up that with the brand at all in the rooms and other hotels in the same area would have been a better bargain.
It appears to be family owned, and in most senses that seems like it would be a great thing, but in this circumstance, I don’t think that it’s good

Self

2/10

Poor

09 Jun 2026

Freddy

No habia personal en el front desk asi q tuve q pagar otro hotel, necesito devolution de mi dinero!

4/10

Poor

29 May 2026

kathleen

window casings and insulation falling out of windows, tissues stuck in peep hole in the door, door did not shut tight, bath tub/shower dirty

Self

8/10

Excellent

17 May 2026

Amy

Good stay except went down for free breakfast around 8:30ish, no coffee and I think minimal food available. Was not going to wait around

Self

2/10

Poor

05 May 2026

TERRANCE

First room we were assigned smelled of mold. We changed rooms and the 2nd room still smelled like mold just not as bad.

Partner

4/10

Poor

02 May 2026

Nathan

Pool closed

2/10

Poor

27 Apr 2026

Jamie

The floor in the room I had was not at all flat. It was all slanted and they have part of the bed propped up on a 4x4 piece of wood to make it more even. There were huge lumps in the ground all over the room even in the bathroom and the shower. The lobby had very dirty floors as well

8/10

Excellent

21 Apr 2026

Linda

Our stay was very good. I have a problem with my charge. I paid for this room back in march through Expedia. When we checked in a $50. Hold was supposed to go on my charge. The lady at the desk was having trouble figuring out going through Expedia. Instead of a hold she recharged the room. I asked for 2 days about getting the charge off of my card. She kept saying she would take care of it. Then when we checked out she said because we didn’t owe anything it would automatically come off. Well that wasn’t true. Now it has been posted to my account and I get the headache of fixing it

10/10

Exceptional

19 Apr 2026

George

Clean room and friendly staff.

Self

6/10

Pleasant

19 Mar 2026

Will

Don’t travel with pets

Partner

2/10

Poor

16 Feb 2026

Toni

Disgusting room, mold in shower, do not book!

Leisure Partner

10/10

Exceptional

28 Dec 2025

Cathy

Ckea

2/10

Poor

20 Dec 2025

Chancy

Charged my card twice when it was already paid for online.

Business Self

10/10

Exceptional

17 Dec 2025

calista

Great hotel. Comfortable beds. Has been recently updated, however the security viewer on the door had a tissue stuffed in it and the door appeared to have been pried open with a crowbar at some point.

Partner

10/10

Exceptional

27 Nov 2025

Ruth

Check in went smoothly. The staff was friendly and professional. Room was quite comfortable and very clean.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Susan

Staff, room and breakfast. Clean.

Leisure Pet

8/10

Excellent

03 Nov 2025

Donna

Room was clean but not level.

Leisure

10/10

Exceptional

31 Oct 2025

Stephanie

Front desk clerk was super friendly and helpful. Room was great

Leisure Self

2/10

Poor

28 Oct 2025

Kristi

This hotel is dirty and run down. There is no hot tub as advertised online. The breakfast bar was out of creamer for coffee for my entire 5 day stay, I had to buy some from the grocery store. Housekeeping didn’t fill our bathroom amenities, would not stay here again. However, Joseph at the front desk was very friendly.

10/10

Exceptional

27 Oct 2025

Donna

Everything was wonderful

Leisure Family

6/10

Pleasant

26 Oct 2025

Denis

Wash clothes dingy and cheap. They said clean rooms every 3 days . Didn’t empty trash

Friends_and_family Friends

4/10

Poor

26 Oct 2025

Regina

The room had a nasty smell, when we first walked into the room we could have sworn somebidy just used the bathroom and had a bowel movement. We even checked the toilet. Several times the same smell wafted our way., my husband suggested that maybe the sink plumbing may have been ineffective. Also, the late night front desk oerson appeared to be on meth or some strong drug. He was anxious and seemed to have the jitters. The breakfast was good but I wont stay there again.

Leisure Family

6/10

Pleasant

25 Oct 2025

Denece

Did not like having 1 towel and 1 wash cloth for a 4 night stay. Was questioned byvstaff for asking for extra coffee for our room. Room was clean linens were old. Needs an upgrade.

Leisure Family

10/10

Exceptional

21 Oct 2025

Nakia

Nice quiet and convenient

Business_and_leisure Family

8/10

Excellent

20 Oct 2025

Regina

Nice Hotel but needs room maintenance.

Staff was wonderful but Hotel itself could use some maintenance. Pictures online look awesome and Lobby is great but once you go into the hotel and rooms not so much. Looks like they did cosmetic updates instead of actual updates. We checked into our room and had to ask for a different room due to mold all around tub. Floor tile grout was missing and loose also. We were put into another room with a cleaner bathroom that had a stand up shower instead of a tub. Bathrooms need maintenance. Rear of hotel backs up to a business that was right outside our window this morning with noise and employees working outside the windows, had to keep shades shut. Could really be nice if they would clean and update the rooms.

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

Amber

Rooms were clean and comfortable. The staff seemed unenthused, not caring or wanting to give extra attention to items asked for like extra towels. Room a/c was working but heater was turned on and had to go back off made room smell like a bonfire. Continental breakfast was horrible dried out bread tasted stale. No cream cheese for a bagel had to use butter or honey. Overall I wish we picked a different hotel the pool hadn't been inspected since 6-2019 and you could definitely tell. Pool bathroom toilet wasn't even sealed to floor, the amount of masking tape throughout the hallway walls covering holes was excessive. Need to lower your cost for the appearance of the place and the service given I see why the staff is all new one a month new other said three months.

Friends_and_family Family

2/10

Poor

18 Oct 2025

Ruth

I waited at the front desk for over 15 minutes to check in. Finally got a room and the tv did not work and since they have no help I had to go down and get batteries for remote, when that did not work the front desk guy says I don’t know what to say we have no extra remotes. Only when I asked for a new room did I get a working tv, maybe they need to work on their problem solving skills. Will not stay there again!

Leisure Self

6/10

Pleasant

18 Oct 2025

David

Breakfast staff was very unprofessional. Side door unlocked at night. No lighting in the parking lot at nighttime. Dirty under the sink. Foldout couch was dirty. It needed vacuumed under the bed. Nighttime staff were very nice though. And so was the morning staff
It was just the lady that served the breakfast.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Tonya

Overall just not very clean. Mold in shower. Also, no curtains which poses a problem when you have a spot light security light right outside your window. Looked like day time all the time.

Leisure Partner

8/10

Excellent

05 Oct 2025

Shannon

The staff were very nice. The breakfast was minimal not a lot of variety. Besides that the stay was very nice.

Leisure Family

10/10

Exceptional

04 Oct 2025

Katie

Great property!!

Leisure Family_with_children

10/10

Exceptional

21 Sep 2025

Rodney

Friendly staff

8/10

Excellent

20 Sep 2025

Rich

Discouraged

Shower didn’t drain right you stood in water while showering. Caulking around shower all cracked falling out pool paint coming off the walls.

Friends_and_family Family

10/10

Exceptional

12 Sep 2025

Drew

Clean and friendly staff

10/10

Exceptional

06 Sep 2025

Lorraine

Close to restaurants and yet quiet

Leisure Partner

4/10

Poor

06 Sep 2025

Brian

Fire alarms every night

The first night the fire alarm went off at 5:15am and we all had to evacuate. The next nights 2 out of the 3 nights the alarm went off with a short blast in the middle of the night. Will be staying somewhere else the next time we stay in Marysville. Not worth having the alarm go off no matter how nice the place was.

8/10

Excellent

04 Sep 2025

Kendra

it was a nice place to stay. an air freshener would have helped

Leisure Family

2/10

Poor

03 Sep 2025

Brande

Outdated and Uncomfortable

Very outdated :(. Door didn’t shut completely to the room. Lumpy hard worn out beds. Towels were stained. Broken wall rack for clothes. Unsanitary broken and extremely stained chair. The pool did not have a running filter system. Terrible breakfast and coffee. Could not wait to check out in the morning.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Ronald

Check in clerk went above and beyond to get me some discounts to my cost !!

8/10

Excellent

31 Aug 2025

Phyllis

Very nice breakfast, pool, and common area

Leisure Family

6/10

Pleasant

17 Aug 2025

Melchie

It was okay

4/10

Poor

14 Aug 2025

Melissa

Find another hotel.

The first room I was given..... the door wouldn't latch. So, I asked for another room. It took maybe 10 minutes for the front desk person to find a room; my guess is that many are in rough shape and she was likely trying to find the best option. This room was ok, but seemed dirty and extremely dated. The door latched though. The towels seemed gray. And the sheets didn't feel clean. I also tried to use the business center to print something for work. The computer was not even connected to the printer. When I asked for paper for the printer, the front desk person had to scrounge scrap paper which had already been printed on one side. It didn't matter because no one could help me connect the printer to the computer.

Business

10/10

Exceptional

24 Jul 2025

Thomas

Excellent Value for the Money

The Hampton Inn Marysville is clean and comfortable. The staff was courteous.

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Kimberly

The toilet in the bathroom would not flush and drain properly. Called the front desk, there was nothing they could do about it. Could not switch us rooms. We had to go to the lobby to is the restroom at times. We couldn’t use the toilet.

Friends_and_family Family

6/10

Pleasant

10 Jul 2025

Erin

The staff was nice when they arrived. We waited two hours to be checked into our room. You read that right…TWO hours. The lady that finally checked us in was very nice. We asked if someone was going to be at the hotel throughout the night and she stated there would be. We had zero issues with the hotel after that. We are waiting for the property to refund some sort of monetary value for us waiting two hours to be checked in.

For all of the haters, we couldn’t switch hotels because we were told by Hilton (brand owner) that the decision is up to the property. Well, the property has limited staff and zero management now.

Leisure Family_with_children

4/10

Poor

05 Jul 2025

Jamie

Waited almost 2 hours to get checked and still didn’t get checked in left called several times. No answer didn’t check in until 11 pm because I wasn’t able to until then.

Friends_and_family Friends

4/10

Poor

22 Jun 2025

CONNIE

The A/C wasnt working and felt warm when we walked into the room. We went to the pool thinking it would cool down while we were swimming. It didnt. We called down and they didnt have any other rooms available to switch us to. They did find us a fan that helped a little.
Other things wrong? Let me list the other things that were below par...
Two bath towels for a room that is supposed to sleep 5, we had a party of 4.
2 towels in the indoor pool area. There were about 15 people in the pool at the time and not enough towels.
Limited channels to watch on the television
The iced water dispenser in the lobby was empty other than ice at 10am.
The breakfast? Wow! In the bakery section was 2 mini muffins, a few pieces of white and wheat bread.
No juice at all. The dispenser had a sign on it letting guests know it didnt work.
The cereal section was minimal at best and very limited amounts. The milk was in a small pitcher which was for the cereal and drinks.
The hot water for tea was barely warm.
Fruit? 2 apples were out. That is it.
We were at breakfast 9am. Peak time and not much of a buffet. We were very disappointed. I literally have never seen a buffet this poor. I have to say I expected more from a Hampton Inn.
One last thing, when I went to dry my hair, the blow dryer provided, didnt work properly. Thank goodness I didnt have to dry more than my bangs.
I did tell the woman at the desk when we checked out of all the issues she would have the manager call me. Nothing

Leisure Family

6/10

Pleasant

22 Jun 2025

Yunhai

dirty

Business Self

4/10

Poor

08 Jun 2025

Connie

We had booked two rooms on our reservation but when we arrived, they only had one room in our name. The hotel was dirty and needs a major remodel. The carpets were dirty and the walls are all banged up. The bathroom sink didn't drain very well and the water backed up in the sink. The free breakfast which was okay but nothing spectacular like other hotels offer free breakfasts. We would not stay at this hotel again.

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

kathleen

I will definitely stay here again

4/10

Poor

04 Jun 2025

Kuroda

Not bad however room looks old and will not use next time.

Business Self

10/10

Exceptional

30 May 2025

Alexandrea P

The receptionist was very nice and friendly and I felt welcomed

Leisure Partner

10/10

Exceptional

26 May 2025

David

Stayed with my wife for 2 days. Rooms were very quiet. King bed was nice. Staff was friendly and helpful. Breakfast was very good.

Partner

8/10

Excellent

28 Apr 2025

Melissa

We only stayed at this hotel because it is only 30 minutes to the Columbus Airport in Ohio.

Business_and_leisure Partner

10/10

Exceptional

25 Apr 2025

Richard

Wonderful place for a two night stay.

Business

2/10

Poor

31 Mar 2025

Brett

Pool bathroom full of poop in toilet bugs in room

Friends_and_family Family

8/10

Excellent

10 Mar 2025

Jodie

Like- quiet environment, clean and comfortable room, friendly helpful staff

Dislikes- shower (showerhead was broken, door kept sliding close, no water pressure) pool water was freezing and not the cleanest, breakfast was not great

Leisure Family_with_children

2/10

Poor

06 Mar 2025

Travis

When I made the reservation I noted I needed a handicap accessible room. I called to make sure my specific room needs were met. I use a wheelchair in the evenings and at night, I’m an amputee. After speaking to an associate and following up with the GM I was told my room was locked in and a note was set to “do not move” Upon arrival rather late that evening the evening desk guy unlocked that room and gave me a different room. I was given a non handicap accessible room. Even after having 2 phone calls. We were so exhausted from traveling that I just sucked it up. I inquired at the desk in the morning about what happened. The girl I spoke with was the same girl I chatted with on the phone the first time. She told me that the room keys that were assigned to me were still sitting there. She told me that the GM would reach back out. I’ve received no phone call to date.
The property was lovely, I didn’t get breakfast. I’m at a loss though, if you have no disabilities it’d be a great place to stay. If you have a disability regardless of how many phone calls made you may not get a room that’s appropriate for your disability.

Business Family_with_children

10/10

Exceptional

08 Feb 2025

David

Yea!

2/10

Poor

30 Jan 2025

Carol

Room was clean but really needed updating and finishing touches. Staff was wonderful.

Business_and_leisure Partner

10/10

Exceptional

23 Jan 2025

Tammy

Overall it was a nice place to stay, very clean and courteous staff. The only thing I would improve is having more than 2 larger towels when 2 guests are booked. Would stay again though.

Leisure Partner

2/10

Poor

13 Jan 2025

Brad

Not what we wanted

Booked a double room and was given a single king room. Went back down to the desk to be told they do not have a double room and the best they could do was a room with 2 kings. When we got to the room it was 57 degrees. Tub drain so slow it had a few inches of water in the bottom be the end of a shower. Not happy

Friends_and_family Family

4/10

Poor

02 Jan 2025

Juli

While the lobby was clean and updated, the room was not. The caulking in the bathroom needed to be replace and peeling paint in the room itself was not what I expected. While it had a 4.5 stars, I would not be so generous.

6/10

Pleasant

29 Dec 2024

Debra

Breakfast needs help. Had hr left and basically no food out. Main door didn't work properly. Closed on me 3x. Front desk left unattended. Room was clean and nice but floor was definitely sloped.

Leisure Partner

6/10

Pleasant

19 Dec 2024

calista

This facility needs to be remodeled

Check-in was great. Staff member was friendly. When we got to our room, it was dark so we attempted to raise the blinds, only to find that they were broken. We contacted the front desk and they sent maintenance. It was not fixable, so they offered us another room which we took. On entering the second room we noticed that these blinds were also inoperable. This facility is really in need of some upgrades.

Partner

10/10

Exceptional

06 Dec 2024

Kristy

Very nice staff.

Leisure Partner

10/10

Exceptional

03 Dec 2024

Peggy

nice quite 2 day stay.

Leisure Family

8/10

Excellent

03 Nov 2024

Robert

Good stay. Only issue was refrigerator was constant buzzing noise through the night.

Friends_and_family Family

10/10

Exceptional

27 Oct 2024

LINDA

Comfortable, spacious room. Although I did not specifically request an ADA-compliant room, I was given one. And after a couple of days of driving, I did appreciate that! One suggestion: I noticed that the extra TP and the hair dryer were on a shelf quite high up - which perhaps might be unreachable for anyone using a wheelchair.

Leisure Self

10/10

Exceptional

25 Oct 2024

LINDA

It was a convenient place to stay on the return route of my trip. I visited family in Columbus and did not want to deal with city traffic.

Leisure Self

6/10

Pleasant

03 Oct 2024

Sally

Good, not good!

I was charged a $50 “incidental” fee on my bill by that was a surprise. I want a refund for that!

Partner

8/10

Excellent

20 Sep 2024

Akira

Overall it's very good.

6/10

Pleasant

11 Sep 2024

Elaine

Hotel is in need of updates. I could not open the blinds in my room. It was like being in a cave. The grout in the shower was molded. Wallpaper was peeling and bathroom ceiling was bubbled. They took out the hot tub in the pool area. The pool was very nice though.

Friends_and_family Family

10/10

Exceptional

09 Sep 2024

Wilson

excelente

10/10

Exceptional

03 Sep 2024

Calvin

Nice place

Business Self

10/10

Exceptional

27 Aug 2024

Jim

Excellent place to stay and very accommodating.

8/10

Excellent

11 Aug 2024

calista

Very disappointing

We were disappointed in our room. We have stayed here numerous times and this was the worst experience so far. The room was clean, but the blinds were broken, the desk chair was broken, the clothing hooks in the bathroom were broken, and the shower safety bar was broken. When we told the front desk, the comment was \"sorry about that.\"

Partner

8/10

Excellent

11 Aug 2024

calista

Disappointing Stay!

We were disappointed in our room. We have stayed here numerous times and this was the worst experience so far. The room was clean, but the blinds were broken, the desk chair was broken, the clothing hooks in the bathroom were broken, and the shower safety bar was broken. When we told the front desk, the comment was \"sorry about that.\"

Partner

10/10

Exceptional

19 Jul 2024

Alaina

great!

6/10

Pleasant

17 Jul 2024

LeeAnn

The exterior of the property needs work. The landscape was untouched. The service was excellent.

Leisure Family

8/10

Excellent

29 Jun 2024

Jennifer

Staff was friendly and helpful. Breakfast area was nice and well maintained. Excellent pool.

Leisure Family_with_children

4/10

Poor

19 Jun 2024

Tom

Blinds broken, sink didn't drain, shampoo fell off the wall, sewer smell in shower

Leisure Family

8/10

Excellent

17 Jun 2024

Verified traveler

The Hampton Inn Marysville was good for our 2-night stay with grandkids, 9 & 7. They especially enjoyed the pool. I propped a door open in the pool area for ventilation since the chlorine smell was a little irritating to my eyes. Our queen beds were very comfortable for a good nights rest. The hotel is situated in a retail area so sit down restaurants and fast food are very near.

Friends_and_family Family

6/10

Pleasant

01 Jun 2024

Nathelia

odors dirty carpets sticky floors not worth the price and 50 dollars to cover the anything

6/10

Pleasant

26 May 2024

Doug

They did some remodeling and it looks good for the most part. There was a huge spot on the ceiling that looked awful. We were on the 3rd floor and our ice machine had a sign that said broken use 2nd floor machine. I went to the 2nd floor where that machine didn’t work either. So I thought I’ll try the one on the 1st floor but guess what it also had a sign that said use 2nd floor. The bathroom floor had dirt on it everywhere but especially under the sink and there were hairs on the toilet. They were completely booked and someone brought dogs who barked nonstop for a good 45 minutes at 10:00 at night. The person at the front desk was never out there she hid in the back and you had to stand there waiting for her to come out if you needed something. Plus our toilet didn’t want to flush either. All in all it wasn’t horrible but we also paid $157 and it could have been better too!

Leisure Partner

4/10

Poor

26 May 2024

Heather

Thankful for good people

Room was out of Toliet paper after 2 bathroom uses , only 2 tissues in the pack. Ice machines broken / out of service on all floors (3). Overall a few inconveniences.
The staff was the best part of our stay. Friendly and professional!

Friends_and_family Family

4/10

Poor

23 May 2024

Christie

Review

The room had a funny smell, the tub was stuck on shower and you were unable to adjust it, the breakfast was fair.

Friends_and_family Family

2/10

Poor

21 May 2024

Jolene

No rooms! No reservation! What a pain!

Made reservations and when we arrived at hotel, no rooms were available. Very frustrating. Hotel blames Hotel.com. I don’t know who is at fault, but it was a horrible experience.

Friends_and_family Family

10/10

Exceptional

20 May 2024

Roger

Our view was of the parking lot. I enjoyed the shower. The room needed vacuumed better under the bed and under the desk. Breakfast was ok. I liked the omlets. The dinningroom & food area was clean.

Partner

6/10

Pleasant

20 May 2024

Patricia

I did not like the room bc the shade was broken..in most rooms. The desk chair was filthy and also broken.

Leisure Self

8/10

Excellent

12 May 2024

Cheryl

Beds were terrible. Uncomfortable.