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Borneo Royale Hotel

Kota Kinabalu and Sabah · Malaysia

Eastern Plaza, Jln Kuhara, Mile 1, TawauView location

7.0/10Very good197 Reviews
Cleanliness6.6/106.6
Service7.4/107.4
Comfort6.8/106.8
Condition6.6/106.6
Location8.4/108.4
Neighborhood6.8/106.8
Amenities7.4/107.4
See all ratings
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Borneo Royale Hotel

Indulge in a spa treatment, including massages, or enjoy amenities such as a sauna and fitness center. This upscale hotel in Tawau offers complimentary Wi-Fi, concierge services, and on-site shopping. Savor a meal at the restaurant, a snack in the café, or order room service during limited hours.

Unwind with a drink at the bar/lounge. For business needs, there's a conference center, six meeting rooms, a computer station, and complimentary wired internet access. The hotel provides a roundtrip airport shuttle (surcharge applies) and free self-parking.

Each of the 180 air-conditioned rooms features a refrigerator, LCD TV, and private bathroom with a rainfall showerhead. Located within a 5-minute drive of St. Patrick's Anglican Church and Al-Kauthar Mosque, the Borneo Royale Hotel is also convenient to Wisma Persekutuan Tawau and the Tawau District Library.

Tawau Airport (TWU) is 30 km away.

Read more about this hotelShow less

With a stay at Borneo Royale Hotel in Tawau, you'll be just steps from Holy Trinity Catholic Church and Eastern Plaza Shopping Center. This spa hotel is 0.2 mi (0.3 km) from Eastern Cineplex and 0.4 mi (0.7 km) from Takada Night Market.

Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 6 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available on request).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MYR 50 per person (one-way)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: MYR 60.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

Nearby attractions

Eastern Plaza Shopping Center 0.2 km / 0.2 mi
Eastern Cineplex 0.3 km / 0.2 mi
Holy Trinity Catholic Church 0.3 km / 0.2 mi
Takada Night Market 0.4 km / 0.2 mi
St. Patrick's Anglican Church 1.3 km / 0.8 mi
Al-Kauthar Mosque 1.5 km / 0.9 mi
Bukit Gemok Forest Reserve 1.5 km / 0.9 mi
Sabindo Plaza 1.7 km / 1.1 mi
Tawau State Library 1.9 km / 1.2 mi
Tawau Federal House 1.9 km / 1.2 mi
Tawau Tanjung Market 2.4 km / 1.5 mi
Tawau Fish Market 2.7 km / 1.7 mi
Hospital Besar Tawau 2.8 km / 1.7 mi
Tawau Golf Club 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 180
  • hotel
  • MasterCard
  • Visa
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room service
Show 33 more facilities & services
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 6
  • Business centre
  • TV lounge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tub
  • MassageExtra charge
  • Hairdressing salon
  • Spa centreExtra charge
  • Set menu lunch
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Borneo Royale Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Borneo Royale Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Borneo Royale Hotel

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Borneo Royale Hotel

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Borneo Royale Hotel

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE KING BEDTWIN • DELUXE KING BEDTWN.DX-KG

    Photos are not available for this room type.

    Borneo Royale Hotel

    TWIN DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Borneo Royale Hotel

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 26 m²TWN.DX
    TWIN DELUXEPhoto unavailable1 photo

    Borneo Royale Hotel

    TWIN DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Borneo Royale Hotel

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Borneo Royale Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Borneo Royale Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Borneo Royale Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Borneo Royale Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 26 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable1 photo

    Borneo Royale Hotel

    DOUBLE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • TV
    • Hairdryer
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Wheelchair-accessible
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Borneo Royale Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Borneo Royale Hotel

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Borneo Royale Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Borneo Royale Hotel

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Borneo Royale Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Borneo Royale Hotel

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SMOKINGJUNIOR SUITE • SMOKINGJSU.JK

    Photos are not available for this room type.

    Borneo Royale Hotel

    JUNIOR SUITE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Borneo Royale Hotel

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Borneo Royale Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Borneo Royale Hotel

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Borneo Royale Hotel

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Borneo Royale Hotel

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Borneo Royale Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXE KING BEDDOUBLE SINGLE USE • DELUXE KING BEDDUS.DX-KG

    Photos are not available for this room type.

    Borneo Royale Hotel

    DOUBLE SINGLE USE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Borneo Royale Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Borneo Royale Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIOR WITH DOUBLE BEDDOUBLE SINGLE USE • SUPERIOR WITH DOUBLE BEDDUS.DB-SU

    Photos are not available for this room type.

    Borneo Royale Hotel

    DOUBLE SINGLE USE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Borneo Royale Hotel

7.0
Very good
197 Reviews
Cleanliness
6.6 /10
Service
7.4 /10
Comfort
6.8 /10
Condition
6.6 /10
Location
8.4 /10
Neighborhood
6.8 /10
Amenities
7.4 /10
75 reviews shown
4/10
Poor
29 May 2026
Kyle
Reception gave us a room with the incorrect bed requested. Room was relatively clean but the carpet in the room and the hallways is heavily stained. Bathroom was awful. The tub caulking is black. The shower head is the toe on a hose, but the hose is connected to the tub faucet and only a few feet long. I had to bend all the way over to get myself wet. Good water pressure though. The beds were comfortable. It rained and the window leaked quite a lot. We were on the 15th floor. There was a giant wet spot on the carpet by the window after the rain. That explains why the room was jungle humid we walked in. I guess the rain leaking and humidity is a frequent problem because we had tiny geckos on the wall under the window near the floor. The breakfast was local cuisine and pretty good.
Family
6/10
Pleasant
18 May 2026
Ann
No gym or spa
8/10
Excellent
04 Aug 2025
Tc. Wong Sack
near to event venue
Business Self
10/10
Exceptional
18 Jul 2025
Ooi
Bathroom floor was dirty
Business Self
2/10
Poor
09 Mar 2025
Uyen
It was dirty and smelly.
Leisure Partner
2/10
Poor
24 Oct 2024
Andrew
I asked for a booking in Lahad Datu and the Expedia site showed hotels over 200 km away without telling me so. I didn’t realize this until it was too late. Disappointed with Expedia.
Leisure
8/10
Excellent
02 Jul 2024
Lan Shiun
Dated hotel and some facilities need some update
Leisure Self
8/10
Excellent
22 Jun 2024
Katharina
Good place to sleep before catching a morning flight. Rooms need updating, not a single picture on the wall and dubious stains on the carpets give an eerie vibe. Was going to make a cup of tea but the kettle had exposed wires.

Staff were friendly and there is a bar and restaurant and 24 hour convenience store on site.

If you’re expecting the Ritz this ain’t it, but if you want an affordable place to rest your head near the airport i would recommend. Plus the beds were so comfy, one of the best sleeps I’ve had in ages!
Leisure Self
6/10
Pleasant
19 Jun 2024
Chung Yee
Broken, even a place to keep my soap during shower also do t have
Business Self
10/10
Exceptional
29 May 2024
Chung Yee
The Sauna and steam room are out of order
Business Self
6/10
Pleasant
09 Feb 2024
Anders

Its okay

The hotel staff was very friendly but the hotel is a bit old and it is all around.
Our phone didn't work and the bathroom was never totally clean. That being said we liked the breakfast very much and no bad word on the restaurant
Friends_and_family Family
6/10
Pleasant
08 Jul 2023
Suryana
The property is pretty old. The rooms carpet were quite dirty, and some towels were really old and torn. The rubber edges of the shower area were black.
Leisure Family
6/10
Pleasant
24 Aug 2022
Verified traveler

Love the gym and sauna

The room condition was just ok. Carpet full with iron mark because their dont provide iron board in the room. You have to request for. The one i receive not function well. The only why i choose this hotel because it have gym, jacuzi and sauna which i love to spend time there. I hope service to be improve.
Business
2/10
Poor
10 Aug 2022
Pik Boon
Rundown and no sound insulation, can clearly here next door
Business Friends
8/10
Excellent
16 Jul 2022
Verified traveler

Stay acceptable

This is my firstime stay at the hotel after 2 years. The room not that quite mantained as before when it was under promenade but still good for stay. The bathroom especially shower side please get rid the mold at the wall. Breakfast also good and acceptable. The reason why i will stay again at this hotel because their have the gym facilities and sauna. But please repair some gym equipment and also the jacuzi.
Business
8/10
Excellent
17 Nov 2021
Andy
Good condition but old hotel near to town area.
Leisure Family
4/10
Poor
24 Aug 2020
Verified traveler
I dont' have my RM50 deposit back. No receipt issue by hotel.
Business_and_leisure Family
8/10
Excellent
24 May 2020
Jacob
Friendly staff and good room service. Clean room, free parking & good location.
Leisure Friends
10/10
Exceptional
12 Feb 2020
Verified traveler

Sightseeing..

Comfort n relaxing..nice bed..pillow soft ..ok
Friends_and_family Friends
4/10
Poor
01 Feb 2020
Verified traveler
i dont think its 4 star hotel we stay at the room that relly medium condition
Business
6/10
Pleasant
31 Jan 2020
Verified traveler

Dull & smelly

Got smelly room and towel because the room was not cleaned well.
Breakfast was just so-so. Doesn't have many choices. Located a bit far from city center.
Business Self
6/10
Pleasant
01 Dec 2019
Verified traveler
The view was the best part of this property but the rooms are very dated and not the cleanest.
Business Self
8/10
Excellent
13 Nov 2019
Verified traveler
Nice n comfortable
Business Family_with_children
4/10
Poor
07 Nov 2019
Kristin

Not worth the price

I wouldn't recommend this hotel. It is overpriced for what it is. The carpet in the room was dirty and didn't look like it was vacuumed. It needs updates and renovations to charge the price they are charging. The breakfast buffet wasn't good either in my opinion. The wifi signal isn't so good either and isn't secure.
Self
8/10
Excellent
23 Sep 2019
Verified traveler
Its accessibility to the shopping mall as it is very convenient for meals and shopping
Business_and_leisure Self
8/10
Excellent
22 Sep 2019
Thomas

Good choice high rise hotel in Tawau

A good choice to stay in Tawau. The high rise hotel has junior suites that are very affordable, with great city and sea views. Not quite walkable to the shore where most of the restaurants are, but there is at least one next door with fantastic Tandorri. The Marhaba. Parking is free in the garage. The free breakfast buffet is good. The suite is very nice, but can use some maintenance such as new carpeting. But I would definitely stay here again
Self
8/10
Excellent
05 Aug 2019
Verified traveler
Near to shoppingmall
Friends_and_family Family
10/10
Exceptional
26 Jul 2019
SrahEzwanie
Really close with a mall, atm machine, food stall/restaurant; the breakfast was worth the money, all the ammenities were included (except a kettle ?/)
Business_and_leisure Friends
10/10
Exceptional
21 Jul 2019
Verified traveler
Very satisfied...
Friends_and_family Family
8/10
Excellent
13 Jul 2019
Verified traveler
the service was good.. i'm looking forward to stay here again when there another chance...
Leisure Family
8/10
Excellent
10 Jul 2019
Siti
Easy access to Eastern Mall. many food stall around.
2/10
Poor
05 Jul 2019
Verified traveler

Dirty and yucky

Staffs are nice but barely can communicate. The room is super yucky. The room carpet was full of nails and stains. Bathroom is super yucky with stains and rusty. Blanket was smelly. I'm sorry for all the nice staffs but I have to be honest that nothing positive about this hotel. Please don't come here
8/10
Excellent
04 Jul 2019
Verified traveler
Nice view..
8/10
Excellent
30 Jun 2019
Verified traveler
Check in day receptionist not really friendly on answering questions.
Leisure Family
6/10
Pleasant
29 Jun 2019
Verified traveler
property so excellent, but restroom so disappointed floor and wall mount, yellow toilet bowl, managment should take it seriously. cleaner didnt do they job. its been second times i come here still same problem floor full of dust. even i ask from reception for give me clean room there just say yes but cannot change room becouse its limited for online booking.
Leisure Partner
2/10
Poor
28 May 2019
Prabakaran Solomon
Flood area. No electricity during my stay there. Climb up to 13 floor to get my bag. No staff offer help. Was told they will give discount due to the flood and discomfort due to the flood. But end up the caj extra. Will not recommended the place.
10/10
Exceptional
16 Apr 2019
Verified traveler
Comfortable
Leisure Partner
8/10
Excellent
03 Apr 2019
Verified traveler
Overall a nice clean hotel with comfy beds and nice staff.
Leisure Family
10/10
Exceptional
28 Jan 2019
Verified traveler
It's quiet and comfortable
10/10
Exceptional
06 Jan 2019
Verified traveler
Staff kurang senyum
6/10
Pleasant
26 Dec 2018
Jack
Room a bit run down due to tear and wear. Especially the wash room was not well maintain
6/10
Pleasant
16 Dec 2018
Verified traveler
Nice. But a bit far from city.
8/10
Excellent
05 Dec 2018
Lynette
The hotel manager was very kind and helpful to our request of change of room.
8/10
Excellent
05 Dec 2018
Verified traveler
Nice view from the hotel
8/10
Excellent
23 Nov 2018
Verified traveler
Good
10/10
Exceptional
20 Nov 2018
Verified traveler
Good place to stay, ample parking space.
4/10
Poor
18 Nov 2018
Verified traveler
First room we got smoking room despite i already requested non-smoking room and 1 king bed. Then thanks to the receptionist for able to find us a non-smoking room even we got 2 single beds. The first room's condition was sooo bad. Stains all over the carpets, bedsheet was not tidy, smells as well
8/10
Excellent
11 Nov 2018
Azmy
Good hotel
4/10
Poor
31 Oct 2018
Verified traveler
Whenever i enter the hotel room..there’s no towel n ive called several times asking for towel n and to change the iron..The room itself doesn’t look like 3star hotel room..very disappointed and im not gonna suggest this hotel to my family..
6/10
Pleasant
23 Oct 2018
Elle
the staff especially the male staff are friendly.
upon check in into the room, noticed musty smell of the carpet. booked the room for 2 pax but only given 1 set of toiletries. requested for iron but was given a faulty one and had to request for another one.
8/10
Excellent
23 Sep 2018
Ineza
Stayed here twice. Rooms are as in picture. Clean and neat. There's a convenient direct access door to Eastern Plaza. Parking isn't free as mentioned, it's rm2 per entry. Both times, there was pooling of water in the shower because it drains very slowly. Room 1121 shower head knob was faulty so water came out from both shower heads (forgot to notify them about this). Pillows were a bit flat too. Not a big issue, enjoyed my stay nevertheless.
8/10
Excellent
09 Sep 2018
Yee Suan
Comfortable stay
8/10
Excellent
03 Sep 2018
Zulkafli

Good

Hotel location nesr shopping mall and night market.
6/10
Pleasant
27 Aug 2018
David

Needs a facelift.

Nice staff but the property was pretty run-down.
10/10
Exceptional
24 Aug 2018
P
Nice hotel. There are facilities like gym, sauna room and jacuzzi. However Sauna room needs to be upgraded and some proper cleaning.
6/10
Pleasant
15 Aug 2018
elle
we have informed the hotel of our late evening check in. upon arrival of the rooms, we noticed that rooms were incomplete in terms of the basic amenities like toilet paper, facial tissue were completely not available in my room. all the shampoo bottles in our rooms were half filled. otherwise cleanliness wise is was acceptable. we received 1 bag of anchovies for each night of our stay for their anniversary celebration. the staff were friendly especially the coffee house at the ground floor. the facilities were quite ok.
4/10
Poor
07 Aug 2018
Verified traveler
Old facilities. Toilet dirty
2/10
Poor
05 Aug 2018
Verified traveler

Bad

Smells carpet
2/10
Poor
17 Jun 2018
Verified traveler

Lousy hotel

Room have bad smell, bad carpet and found little wet
8/10
Excellent
07 Jun 2018
Verified traveler
everything its okey. only type of room i get. because i book king size but i get twin . but no promblem everthing its okey. make sure give guest room base on they booking. tq
6/10
Pleasant
30 May 2018
Verified traveler

Not bad but not Maintained Well

Old hotel, not maintained well. Stains on the wall, carpet and curtains. Should maintain or refurbish it. Cleanliness was okay, staff service was good during my check in and out. Location far from town, need take Grab or cab to move around. The mall attached to the hotel is more or less dead, at least the cinema still working although its very dirty as well. But price was quite reasonable, its was considered okay.
4/10
Poor
18 Apr 2018
Brandon

Overpriced

Poor maintenance, windows spoilt (can't close tightly) with noise pollution, poor water pressure, hot water not working properly, woke up middle of the night after bad dreams & round light was ON!
2/10
Poor
18 Apr 2018
David

Never again at PROMENADE HOTEL TAWAU

Room in non smoking was smelly with stained carpet wash basin blocked and leaking underneath. No soap dish in the shower and water alternated between hot and cold while showering no toilet tissue either. Caught in the elevator doors several times they close so fast and it was jerky like some mechanical fault.
Misplaced my room keycard at checkout and was then stopped entering my taxi by a member of staff and charged 30 Ringits for it . FIRST AND LAST TIME AT PROMENADE HOTEL TAWAU Disgraceful !!!!
8/10
Excellent
28 Mar 2018
Siti Noorfadzilahwati
Good
Family
6/10
Pleasant
11 Mar 2018
Beth

Hotel near shopping complex

Needs a deep cleaning 4 star past its prime. Was over charged on room found out after i returned home.
Family
8/10
Excellent
09 Mar 2018
Verified traveler
Nice hotel, friendly and helpful staff. Good location
6/10
Pleasant
08 Mar 2018
Verified traveler
Have bad feedback from my other friends. Room is very run down and not in good shape.
8/10
Excellent
20 Feb 2018
jackie

Near shopping and cinema

Good place to relax after work. Good facility for relax
2/10
Poor
11 Feb 2018
Verified traveler
Extremely dirty room, carpets appeared to have brown stains, toilet very basic and dirty, no amenities. Will not stay again.
Family
4/10
Poor
22 Jan 2018
Frequent traveller

Should only be rated as 3 stars.

Nothing special. Old room and stinky smell toilet. Breakfast limited choice.
10/10
Exceptional
20 Jan 2018
Ching Yie Stephanie

Value for Money

Spacious Room and parking lot is available.
10/10
Exceptional
16 Jan 2018
MATHMOD

Our 2 night experienced stay at promenade Tawau.

I find it very convenient location especially on parkings and shopping complexs. It is safe, clean, foods was also delicious and staffs were very helpful too. We enjoyed our stay there and will definitely would like to stay there again if we were ever to visit Tawau again..Thank you for your hospitality.
Family
8/10
Excellent
17 Dec 2017
Jackie

Comfortable hotel

Overall good condition. Only certain area need to be clean up due to dust and stain.
8/10
Excellent
25 Nov 2017
Faez

Nice and clean interior

Very nice hotel and at a.very strategic places. Bed are well kept and the water pressure is good too. Will recommend other to stay at the hotel.....
4/10
Poor
30 Oct 2017
Yee Ting
The room is quite run down & the receptionist is unfriendly & not helpful

Location & surroundings

Borneo Royale Hotel
Eastern Plaza, Jln Kuhara, Mile 1, Tawau, Sabah, Malaysia

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Borneo Royale Hotel

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