Name: Pokhara Grande
Address: Pardi Bazaar, Pokhara 33700, Nepal, Pokhara, NP

10/10

Exceptional

20 Jul 2026

Arif

It was good

Family_with_children

6/10

Pleasant

07 Jul 2026

Mrudangi

Property is nice but rooms need upgrade. Bathroom especially needs better plumbing. This is max 3 star hotel, nothing is 5 stars about it. It’s away from the lake and in the main commercial area where locals are mostly so stay near the lake if you come as a tourist. They need to focus on making more Nepali breakfast items because they don’t make good Indian breakfast.

Partner

10/10

Exceptional

04 May 2026

Alon

Amazing level of service.
The willingness to help, give and serve the guest is amazing, definitely recommend staying at the hotel.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Susan

Beautiful hotel. Incredible breakfast buffet - lots of variety. Polite, friendly, helpful staff. Wonderful massages - we went twice. Rooms are big, modern, good view, clean, great amenities. One way free shuttle. Beautiful pool. They can store your bags if you go trekking for a day or two and then come back

Partner

10/10

Exceptional

24 Nov 2025

Glenda

The motel was a 5 *… clean, welcoming, inviting, food was great, very very friendly and helpful nothing was a problem. Staff made you feel at home and very polite. We would highly recommend Pokhara Grande to everyone

Leisure Friends

10/10

Exceptional

19 Feb 2025

Nandini

Comfortable rooms, clean. Good dining options including breakfast buffet. Airport shuttle is a plus.

6/10

Pleasant

18 Dec 2024

Sunil

Average

A particular housekeeper was a problem. She would get inside the room (after ensuring) that we were nor inside under the pretext of cleaning and start cleaning even if cash and jewelry were laid out everywhere!

Partner

10/10

Exceptional

23 Nov 2024

Sabaretnam

Excellent servoce

Business Self

10/10

Exceptional

08 Nov 2024

Shan

The reception and welcome team were excellent and made us feel very welcome with great hospitality! The Asst F&B manager Mr Purshottham went out of his way to help us with dining options and even helped us connect with his contact in Kathmandu to help its with our delayed baggage challenges. Highly commendable!

Leisure Friends

6/10

Pleasant

11 Nov 2023

Krishna

It says only 5 star hotel in Pokhara but limited hot water shower and lack of other facilities like jacuzzi and all. It doesn’t meet the standard of a 5 star hotel. Staffs were polite & friendly though.

Leisure

4/10

Poor

04 Nov 2023

PAWAN

Worse 5 star hotel

Leisure Family

10/10

Exceptional

19 Nov 2022

Verified traveler

The entire experience perfect. Beautiful courtyard, rooms and facilities. Nice breakfast. Shuttle included. Attentive staff. Will return for sure

Leisure Partner

6/10

Pleasant

01 Aug 2022

Saurabh

Good size hotel in the area. Claim to be the only 5 star hotel in town. The amenities however don't reflect the same. No lockers in room, breakfast menu is very basic and does not cater for international travellers. Different internet networks in different parts of the hotel, and they keep disconnecting every now and then. My room had AC not working. Got changed to a bigger room, which was so smelly as if it was not in use for years. You can feel broken floor tiles under the carpets. Staff is great, however. They try to help you as much as they can, but the hotel owners need to invest in improving some of the basic facilities.

Leisure Family

10/10

Exceptional

13 Mar 2020

Verified traveler

Property is beautiful. Room was good but bathroom was little dated but clean. It is a grand hotel

Leisure Partner

8/10

Excellent

11 Jan 2020

Verified traveler

The hotel is like an oasis in the middle of a busy town. The service was great and the grounds were lovely. There is a lot of construction going on outside of the compound at this time so not a very walkable area but for a restful stay this was a lovely hotel.

Leisure Self

8/10

Excellent

06 Jan 2020

samlesh

Good property but far from lake area
Expensive

Friends_and_family Family

6/10

Pleasant

01 Dec 2019

jacques

Fine but not up to the expectations for a 5 *

Not really a 5 star hotel, albeit not the worse in Pokhara. Great view on the Annapurna. Comfort is decent, staff is very friendly and helpful. Breakfast buffet is basic.

Partner

10/10

Exceptional

24 Nov 2019

Shumook

Booked a suite and it was really beautiful
Very clean hotel with great services

Leisure

10/10

Exceptional

30 Oct 2019

Vicki

The Pokhara Grande was a pocket of luxury in Nepal. Staff were friendly and very helpful, the room was lovely with mountain and garden views, food was nice. A Nepali massage was really good. Alas they were not geared up to do the pedicure they advertised but graciously did not charge for this. Would recommend this hotel

Leisure Self

10/10

Exceptional

17 Oct 2019

Vorhang

Great location, Pokhara is a fun place. Loved the included breakfast, very good food and the staff tried hard.

Leisure Family

10/10

Exceptional

29 Jul 2019

Niranjan

Excellent service. Excellent breakfast buffet for vegetarians.

Leisure Self

10/10

Exceptional

16 Jul 2019

Bishwash

Simply amazing!

Simply amazing!

Partner

10/10

Exceptional

06 May 2019

Verified traveler

Good hotel i would recommend this to Pokhara visitors. Food, amenities are very good.

Business_and_leisure

10/10

Exceptional

28 Mar 2019

Matheesha

It is really a worth hotel for money you pay. Hotel Staff is very friendly and helpful specially reception, bar, restaurant and travel desk. Rooms are great with view of Annapurna range. Breakfast also nice. Great room service.

Leisure Family

10/10

Exceptional

14 Oct 2018

Jan

Happy Jan !,

Excellent, well looked after !

Family

10/10

Exceptional

15 May 2018

brent

Great staff

Nice hotel
Good pool, gym

Family

10/10

Exceptional

07 May 2018

A

Very excellent hospitality taking every aspect of comfort and variety of breakfast to suit everyone make everyone happy and content by making customisrd sightseeing tours

8/10

Excellent

02 May 2018

Verified traveler

Decent, but outdated, need renovation

Overall clean and nice hotel. Bed sheets have stains, cracks every here and there in bathroom etc. Plates in restaurant are all dirty (mostly oil/grease left on all plates as if no soap was used)

Friends

6/10

Pleasant

25 Mar 2018

SZ

False advertisement

I booked this hotel because it said that it had a business center and a pool. Well the business center wasn't available, they said they were having issues with the computers, which I doubt they ever had a working center, wi-fi was ridiculous. And their pool was only open until 7 p.m., we didn't even arrive until 8 p.m., only had one night, so that wasn't available to us either. But the biggest complaint was that hot running showers are only available until 10 p.m., so if you hadn't showered by then, you couldn't until the next morning. Ridiculous!! The buffet was way over priced for the variety and quality to food that was available. It certainly looked a lot better than the amenities allowed.

2/10

Poor

27 Dec 2017

Oi Wah

Worse 5-star hotel I have ever stayed in!

This is really the worse 5-star hotel I have ever stayed in! Wifi in the room is very slow and not working properly. I had to call the hotel twice on my first day already to get different user name and pass codes for my wifi, which is just ridiculous considering that this is supposed to be a 5-stars hotel. The service is slow. For lunch I ordered cappuccino in the hotel restaurant and it took them 25 mins to get it plus me asking for it two times already! And there were not even many guests in the restaurant. Don't really understand why it took these people so long to just get me the coffee. The machines in the gym are old and poorly maintained.

10/10

Exceptional

04 Dec 2017

Mohana Krishnan

Spacious and well cleaned room, Friendly staff

Stay was comfortable and Staff right from Airport / Door Man/Concierge/Travel Desk were good and well attended.

8/10

Excellent

16 Nov 2017

Dmitry

Great hotel in Pokhara

We were 4 friends trekking annapurna circuit and were looking for a good place to stay in Pokhara after the trek. This hotel was exactly what we were looking for - good food, clean rooms, great spa and very nice staff. The hotel also has a person responsible for taxis, airport shuttles and he also arranged us plain tickets to Kathmandu and all that without leaving the hotel. The only drawback is that the sauna and jacuzzi were under maintenance and we were unable to use them.
Great stay overall.

10/10

Exceptional

06 Nov 2017

Brian

Excellent and friendly staff.

Would highly recommend this hotel. The staff goes above and beyond what is expected, and go a great job

6/10

Pleasant

01 Jun 2017

John

Poor wifi for a 5-star!

Overall the stay was quite comfortable. I was however very disappointed with the quality of wifi connection. Expected more from a 5-star hotel. When I complained to staff, I was told that alot of guests were using the wifi and thats why it was so slow. I was then told that I could pay extra for a premium wifi service. First time I've heard of this in a 5-star hotel. Have stayed in budget guesthouses with better connectivity.

10/10

Exceptional

19 Feb 2017

Verified traveler

Great Value

I only stayed one night but everything was great.

10/10

Exceptional

10 Dec 2016

TERSH

excellent hotel

Thank you for making our holiday a trouble free experience the staff at the hotel was very friendly and helpful hotel was very clean and food was excellent will recommend any one going to Nepal thank you

6/10

Pleasant

14 Nov 2016

antonio cassio

Furniture need a urgent update

Family

10/10

Exceptional

29 Oct 2016

Verified traveler

Nice and clean hotel

I stayed for 2 nights in Pokhara Grande, the hotel is nice and clean. The service is very good and the staffs are very friendly. It is definitely value for money . I would stay here again if I come back to Pokhara.

Partner

10/10

Exceptional

21 Sep 2016

Naimul

Very Clean Hotel.

Its very Good Hotel. Everything is Very Good. Only one thing is very bad that don't have any Rain Shade from our Building to Resturant or Main Building. It was hevily rain and we came to our Room by Hotel Umberala. But my shoes was under water and wet.

Family

10/10

Exceptional

04 Jan 2016

Christoffer

Best hotel in town

Friendly staff who were informative, polite and service minded. During our sty there was an ongoing fuel crisis in Nepal
With limited grocery, gas for heating, etc. but they still managed to deliver a great experience with few inconveniences. Restaurant had great meals. Their spa centre could be better

Family

6/10

Pleasant

29 Nov 2015

Paul

Lack of tourists

Nepal needs tourists as does this hotel. Pokhara was hardly effected by the earthquake. The fuel shortage Imposed by India means hot water comes on when a tour group is in residence and can be frustrating when they are not.

8/10

Excellent

12 Oct 2015

Verified traveler

Nepal is the place where you are treated the best!

The people of Nepal are genuine and super nice. Hotels are blessed being able to hire friendly people!!!!!!!!!!

Partner

8/10

Excellent

27 Apr 2015

anuj

Comfortable hotel

Although location of the hotel is not very close to the phewa lake which is the heart of the town, it is nonetheless a decent place to stay.
Wifi is available but connectivity and speed are issues.

10/10

Exceptional

24 Mar 2015

kathy

we loved our time at the pokhara grande

great experience. staff super nice and welcoming, especially lovely was Anita from the front desk. loved sitting and reading by the pool, the fabulous view and the comfortable room. we really liked staying outside of the tourist area - getting back and forth is absolutely no problem. very calm and relaxing - we loved it

10/10

Exceptional

04 Jan 2015

Verified traveler

Heaven in earth

Prefect place to prepare for your trek and relax afterwards. Wonderful staff. My friend had to stop me from kissing the lobby when we arrived after our trek.

8/10

Excellent

28 Nov 2014

Sally

Relaxing, fabulous views

I have stayed at the Pokhara Grande on three occasions, when friends and family from Australia have been visiting me in Nepal. We have always received a warm, efficient and friendly welcome from Reception. The Foyer and the rooms are very spacious and comfortable, and when the sky is clear the view of the Annapurnas from the front rooms is stunning. The friendly and helpful staff at the Tour Desk arranged suitable and enjoyable activities for us during our stay at the Hotel.

10/10

Exceptional

10 Nov 2014

Herman

Best and Only Hotel To Stay In When Pokhara, Nepal

I enjoyed my stay and plan to bring my wife back for a longer stay. Over all the visit was the best time I have had in ANY country since my stay in Hawaii!
The only problem I had with my time in your hotel was the room temperature. Although my business took me out of the room for most of the day, my nights were cold and although I tried to adjust the temperature nothing I did seemed to work.
Over all, not a big problem. I have started telling al my friends about the staff, food and prices at your hotel and will only stay at your hotel whenever I visit Nepal!
Thank you for making my stay a safe and enjoyable one.
Herman C. Fisher

10/10

Exceptional

29 Oct 2014

Abhishek

Great stay! Comfortable rooms! Good Service!

I liked the stay at Hotel Grande. Service was very good. Comfortable rooms. I got two rooms in new building with mountain view and it was awesome. Only problem I found was there was no lift and we had to take stairs to second floor. For indians there are limited options in buffet lunch/dinner so we preferred to eat out.

8/10

Excellent

11 Sep 2014

DH

Pretty good stay for a couple of nights!

I stayed at Grande for two nights, was a pleasant visit. The grounds are kept well and the staff are very kind and helpful. The second morning I woke up to the most amazing view of snow capped mountains. It really depends on the weather, the view is amazing no matter what, but when it's not too cloudy you can experience this breathtaking scenery. It's literally about 1km away from Pokhara airport. If you're getting a taxi don't let them rip you off... I had no idea how close it was so they charged me 400 rupees. Which isn't much but if you know your geography that could get you a lot further in a taxi in Nepal. The hotel offered me complimentary drop to the airport after my stay, but my pan was to go to a different hotel (closer to Lakeside, which is a happening area) for a few nights, and they were more than happy to drop me there free of charge. They also gave me a free lift to lakeside on my second night when I wanted to go and have some dinner. It's not too far from lakeside, about a 10-15 minute drive. Overall, very happy.

8/10

Excellent

17 Jun 2014

Verified traveler

Nice Hotel

Nice hotel, food reasonable. Staff friendly and happy to assist.