Name: Shangri-La Fuzhou
Address: 9 Xin Quan Nan Road, Fuzhou, 350005, CN

10/10

Exceptional

17 Jul 2026

Chen

👍

Family

6/10

Pleasant

09 Jul 2026

Chade Phang

The hotel has lost its good service standards and sincere touch. I have often stayed in this hotel when I go to Fuzhou since around 2011. Staff there has always been very helpful and sincere. This round the staff seems

10/10

Exceptional

01 Jul 2026

Carl

La localisation de l'hôtel est tres intéressante et il y a un mall connecté avec plusieurs restaurants.
La piscine a été apprécié par la famille. Staff très serviable et ils ont pu me repondre en anglais.

Partner

10/10

Exceptional

07 Dec 2025

Eng Peng

Rooms though have partial outdated decor like lightings - are very clean, bright, spacious, comfortable & well maintained. Toiletries are good & bathroom nice.. Staff are very nice & helpful - from front office, doorman, housekeeper & cafe. Location is convenient, with a small mall attached. Huge commercial gym - free for guests.

Leisure Family

8/10

Excellent

06 Dec 2025

Yong

Yes

2/10

Poor

01 Dec 2025

Sophie

The room we stayed in was quite ordinary except for the bathroom that was quite spacious. The hotel in general was disappointing for the following reasons:1 it allows smoking in the rooms and the non smoking rooms without cigarette odor are hard to come by, the from of the hotel wreaks of the odor as well, imagine this is what you inhale every time going’s in and out of the hotel. It’s probably a common scene so be prepared. 2. The decor is outdated.3 The temperature control is non existent, the set climate was too warm and the air is stuffy in the room.

The hotel occupies in such a prime location that it’s a shame it’s not kept in a better condition.

10/10

Exceptional

21 Nov 2025

TIM

The location is superb, though the furniture is a bit old.

Business

10/10

Exceptional

30 Oct 2025

Chunwang

Great!

10/10

Exceptional

15 Oct 2025

ANQING

Staff are helpful and friendly, room is very comfortable and
clean.

Leisure Family

10/10

Exceptional

24 Sep 2025

Richard

Clean

Business_and_leisure Friends

8/10

Excellent

28 Jun 2025

Farid

Quite old room

Leisure Self

10/10

Exceptional

05 Jun 2025

Yuanjing

Excellent service and location

10/10

Exceptional

22 May 2025

San

I like this hotel very much. The bath room is great that I can have either bath tub or down pouring head. It made me very comfortable.
The location is close to popular visiting area, come with a high-end dining and office around.

Friends_and_family Family

10/10

Exceptional

19 Mar 2025

Michael

The Shangri-La name generally guarantees a nice stay and superb service in a premium hotel.

Self

10/10

Exceptional

08 Feb 2025

Meifeng

Great location and great view from the hotel rooms.

Leisure Family

10/10

Exceptional

01 Feb 2025

Jiayu

As a frequent aveler, I have stayed at the Shangri-La Hotel in Fuzhou, and it has left a deep impression on me.
Location and Surroundings
The hotel enjoys a prime location in the heart of Fuzhou, close to Wuyi Square, with convenient transportation and easy access to various attractions. For a traveler like me who loves to explore the city, this is a great advantage. Moreover, there are several vegetarian restaurants near the hotel. As a vegetarian, I was very delighted. Among them, the Zhilvqing Vegetarian Restaurant is just a short distance from the hotel, offering a variety of delicious vegetarian options, allowing me to enjoy a healthy diet during my journey.
Hotel Facilities and Service
The facilities and service at the Shangri-La Hotel in Fuzhou are excellent. The lobby of the hotel is spacious and bright, with luxurious decoration, giving a feeling of comfort and elegance. The guest rooms are clean and tidy, with comfortable beds and complete facilities, able to meet the various needs of guests. The hotel staff is enthusiastic and provides attentive service, always able to promptly solve guests' problems and requests.
Alumni Gathering
As a doctoral graduate of UQ, I also held an alumni gathering at the hotel. The hotel's conference rooms and banquet halls are fully equipped and can meet the needs of gatherings of various scales. The hotel staff also provided professional services to ensure the smooth progress of the gathering. My alumni were very satisfied

Business Family

10/10

Exceptional

20 Jan 2025

Jiayu

Wonderful Experience at Fuzhou Shangri - La Hotel
I have to share my amazing stay experience at Fuzhou Shangri - La Hotel.
1.Room Experience
When I checked in, the hotel gave me a huge surprise by upgrading my room to a suite for free. As soon as I entered the room, the luxurious furniture caught my eye. The vintage style really appealed to me. The layout of the suite was excellent, especially the design with floor - to - ceiling windows on three sides, which allowed me to have a panoramic view of the White Pagoda and Wuyi Square. The view was extremely wide - open. It was very pleasant whether enjoying the prosperity of the city during the day or the night view.
2.Gym Facilities
The gym in the hotel also left a deep impression on me. The equipment inside was very complete, and the environment was clean and tidy. Working out here was a real pleasure. Whether it was the quality of the fitness equipment or the overall space layout, it could be seen that the hotel had put a lot of effort into it. For travelers like me who like to exercise, it was really great.
3.Service Level
The service here was truly impeccable. Starting from the check - in process at the front desk, the staff were very enthusiastic and thoughtful, patiently answering all my questions. The doorman was also very attentive, actively helping with luggage and guiding me to my room, making me feel right at home.

8/10

Excellent

12 Jan 2025

Sherry

The hotel is kind of old but the staff is nice

Leisure Family

10/10

Exceptional

13 Dec 2024

jeff

Website says free airport shuttle.
This is not the case for PVG international airport.

Leisure Partner

10/10

Exceptional

10 Sep 2024

Harry

It’s been a great few days. Great room, staffs services were excellent.

Partner

8/10

Excellent

06 Sep 2024

CHENG-YU

A development integrates a hotel, a business centre, and a mini shopping centre. Transport links are within 10 minutes walking distance. Many sightseeing spots are within 20 minutes walking distance. Staffs are friendly and nice. Some facilities could be upgraded, though.

Business_and_leisure Friends

6/10

Pleasant

16 Jul 2024

Zhiyuan

I was a rather frequent guest at this location before the covid pandemics. Upon return this time, I found the place drastically changed. The most striking thing is the greatly reduced space usable by the guest. The previous cafeteria is complete gone, presumable converted to some commercial thing. The vast tea/coffee/bar lounge is now converted to a dining place from early morning all to the evening. Hence, if you have a visitor, it may be a challenge for you to find an adequate place to sit down with them.

With great effort, I still failed to find the gym, which used to be a very large place and full of exercise equipment. My search for the gym led me through a maze of staircases going nowhere. Afraid of being locked inside somewhere inadvertently I gave up.

I venture to guess that in order to recoup the cost of maintenance, the management has been forced to convert very significant footage into venues rent out to merchants. Hard to blame them, but the experience suffers.

Business_and_leisure Self

10/10

Exceptional

06 Mar 2024

Weiyi

The staff are super friendly and helpful. The hotel is located in central downtown and walkable to many local attractions.

Business Self

4/10

Poor

29 Feb 2024

Brian

Area was very convenient, but property uncleanness

10/10

Exceptional

11 Feb 2024

Michael

Exceptional hotel.

This place is fantastic! From the time we arrived to check out the staff at every point were friendly and extremely helpful. The general manager Eric greeted us each day in the breakfast lounge and offered recommendations. Would strongly recommend this hotel to anyone coming to Fuzhou.

Partner

10/10

Exceptional

08 Feb 2024

chunguang

Great service and facilities

Leisure Family

8/10

Excellent

03 Dec 2023

Andy

Nice hotel, a tad dated and had a fair amount of construction in the front 🚧 but overall a good deal for the price.

Business_and_leisure Self

8/10

Excellent

01 Nov 2023

Caleb

older 5 star hotel that could use a bit of a refresh

10/10

Exceptional

16 Aug 2023

Jason

从小在福州就跟自己说有一天要住进去感受下！

Business_and_leisure Family

6/10

Pleasant

03 Aug 2023

Kingshui

The food is not so good.

The room is good but food is not good and not valuable so don’t include with your stay.

Friends_and_family Family

10/10

Exceptional

09 Apr 2023

JingJing

We check in very late, and got the room upgraded which we weren’t expecting! Check-in was quick. We were very satisfied with the cleanness and the location of the hotel. Some area of the hotel is still undergoing renovations which we couldn’t park the car near the hotel otherwise everything is perfect.

Leisure Partner

10/10

Exceptional

25 Nov 2021

Hsiu Hua

A considerable hotel

I really took a good night sleep. And thanks for the late check out until 2pm which is really helpful due to my con-call from 12:30-1:30pm on the day I left the hotel.

Business

10/10

Exceptional

30 Jul 2020

Paul

Elegant and Grand Lobby, Nice Receptionist, Good Breakfast, Comfortable and Spacious Room, Clean Washroom.
No indoor parking is not as expected.

Business Partner

8/10

Excellent

06 Dec 2019

Dani

Staff was very nice.
Rooms are a little outdated.

Friends_and_family Partner

10/10

Exceptional

03 Dec 2019

Paul

Beautiful hotel

Very nice hotel. Spotlessly clean
Great location. Great choice of food. Breakfast superb.

Friends_and_family Friends

10/10

Exceptional

18 Nov 2019

Anthony

Efficient and friendly staff.
Ideal location - walking distance to many attractions, such as Yushan
Scenic Area and 3 Lanes and 7 Alleys.
Combining the Manager's welcome message and observing their general tidiness & cleanliness, I can tell they are trying. Hope that reupholstering or replacing their (in-room) couch is high up on their priority list.
I was delighted that they have electrical outlets that accept US plugs without the aid of an adapter (although I have brought along my own just in case).
We have thoroughly enjoyed our 3-night stay at Shangri-La.

Partner

6/10

Pleasant

09 Nov 2019

Verified traveler

The hotel is old and it’s time for refurbishment. The furniture is old. Staff service is good and location is good.

Leisure Friends

10/10

Exceptional

08 Nov 2019

may

nothing to complain. good location, prompt help. big room.

Friends_and_family Family

8/10

Excellent

06 Nov 2019

simon

Very convenient location and overall meeting our expectations for what we paid.

Partner

10/10

Exceptional

03 Nov 2019

Verified traveler

Awesome service, very comfortable bed; great stay

Awesome service; staff ensured to change my mum's room which reeked of smoke initially. Room was changed when we returned after dinner with complimentary desserts for all of our 3 rooms. Bed was very comfortable. Location convenient; 10 min from subway, some food options & convenience store. Best part of the hotel had to be the impeccable service from the first to the last day, from concierge to bell boy & cleaning staff.

Friends_and_family Family

10/10

Exceptional

18 Oct 2019

Teck Keng

Excellent stay with great service staff..great condition of room.

10/10

Exceptional

22 Sep 2019

Verified traveler

very convenient location, we book the hotel for a transfer stay from the airport to the train station, the traffic is smooth, highly recommended for the traveler catching up the train from the airport on the second day

Leisure Family

6/10

Pleasant

22 Jul 2019

Verified traveler

I was bitten by some unknown bugs several times. Most staff were friendly and nice.

Friends_and_family Family

10/10

Exceptional

12 Jul 2019

Michelle

Excellent Staff at Concierge / Front Desk

The staff at the concierge were very helpful and we are very satisfied with our stay at Shangrila Hotel Fuzhou.

Friends

10/10

Exceptional

28 Jun 2019

shao

Always stay at this hotel, so impress the service received , staffs were so friendly and helpful , Bruce Zheng at reception and club house Leader Weate Huang and Tony Zhang , Andrew wang were all very helpful and friendly

10/10

Exceptional

21 Apr 2019

Verified traveler

Better than my expectation. It's an old building in Fuzhou but interior still in a decent condition. It's still the best hotel in city centre of FZ. Recommended!

Friends_and_family Partner

6/10

Pleasant

19 Mar 2019

Verified traveler

ok............

8/10

Excellent

27 Dec 2018

Teh

Good clean environment and staff at counter respond well when asked. Help at concierge was prompt and reliable . Mr Allan Cao provided good service. Mr Ben Xue also helped to find the precise address of a church we wanted to go to and talked to the taxi drjiver to ensure he knows where we wanted to go. Good experience overall. But staff in restaurant and room service lacked the warmth, eq and accessibility expected from staff working in the hospitality sector.

10/10

Exceptional

08 Dec 2018

Verified traveler

Friendly staff with special mentioning of the Ez Cafe manager Ms. Candy Wang whose warm hospitality makes me feel at home during the stay

10/10

Exceptional

04 Dec 2018

Alain

Great location, fantastic food and service. Outstanding.

10/10

Exceptional

22 Oct 2018

Gaurav

Great hotel

Very good business hotel

8/10

Excellent

19 Oct 2018

Anthony

1 night in Fuzhou

Very nice service in the lobby and the club lounge. The rooms need some renovation updates though and the bed was too hard

10/10

Exceptional

25 Sep 2018

Lap

A great hotel chain that’s never disappointed

It’s a grand and very comfortable hotel providing pro gym and swimming pool, plus large whirling pool.

Partner

8/10

Excellent

22 Aug 2018

Verified traveler

small town, but hospitable and friendly helpful staff always greeting you with a smile. hotel has a semi older feel, but well maintained. large and sizable cafe ammenities with plenty of options. wide range of dine in room options.

8/10

Excellent

28 Apr 2018

Melvin

Good stay

Wonderful and clean experience

2/10

Poor

14 Apr 2018

feng

so terrible

when I came to china every year I choose this hotel, but this year I feel so disappointed they give room is very very old and small and the room number is terrible I was ask for change they said only two left I will no come back to this hotel anymore good luck

8/10

Excellent

11 Mar 2018

Gerri

Pleasant stay in a nice location

We have a pleasant stay for 5 days. Will stay with Shangril La Fuzhou again.

10/10

Exceptional

29 Jan 2018

Jae

Pretty excellent but too much exhibitions in lobby area

10/10

Exceptional

17 Sep 2017

Verified traveler

Asia Travelor

Nice hotel but English is limited as mostly Chinese patrons.

8/10

Excellent

25 Jun 2017

jacks

Could be better for a 5 star

Staff not professional enough. Made mistakes with the deposit and had to come 5 times to eventually solve their mistake.

Breakfast is not very good for this type of hotel.

10/10

Exceptional

23 Jun 2017

Monet

Great service and lovely hotel.

We loved our room and the staff was incredibly helpful! Kenneth Li of Guest Services went above and beyond helping us and we were so grateful!
Thank you Kenneth for helping us find where my husband's grandfather was born!!! ❤️

10/10

Exceptional

17 Jun 2017

Tom

One of the best hotels in Fuzhou.

Me and my family stayed at Shangri-La because it is a trustworthy company. It well met our standards and even exceeded many. The room was a bit small but other than that everything and great. It was an excellent four day stay. It was an amazing trip and a big part of it is because we slept comfortably.

10/10

Exceptional

05 Mar 2017

Hoi Pan

Nice hotel and great location

Excellent hotel. Great location. Service is great.

Family

10/10

Exceptional

07 Feb 2017

feng

very good hotel

only one thing no smile face, but good severs, and thanks so much for my birthday cake and flowers

8/10

Excellent

10 Dec 2016

Verified traveler

Nice hotel, excellent customer service.

Excellent city, people very friendly. Good food, top of the line tea.

8/10

Excellent

28 Nov 2016

Verified traveler

Outdated compared to others in China

This hotel was lovely and all. But the room just felt old and a little small compared to others I had been to on my 4 week trip through China. The Staff were amazing and willing to do anything for you, the Pianist was just superb down in the bar/entrance, the location was very central.

8/10

Excellent

11 Sep 2016

Douglas

Not the newest in terms of hardware , but still decent value overall.

8/10

Excellent

28 Jul 2016

Andrejus

In general a good place to stay.

Seems like one of the older version of Shangri La, but staff was nice and friendly. Very good idea with the special cousine week. Food was pretty good for Europeans.

6/10

Pleasant

06 Jun 2016

Verified traveler

Nice hotel with Weak Staff

A nice property, well maintained. The room I had was comfortable and clean. Unfortunately the desk staff is poorly trained, and not very helpful -- and sometimes straight out unhelpful. When I asked about arranging for a cab to the airport, one staff member tried to up-sell me on a limo service to the airport, which would have been twice the cost of a taxi. Subsequently another suggested I should leave for the airport four hours before my flight, apparently because holding a suitcase for me would require a minute or two of their attention. Service in the in the main restaurant is terrible, and it is very expensive. Certainly not what I would expect from a luxury hotel chain. I speak some Mandarin, which enabled me to get by, but this isn't a good hotel for someone without any chinese language ability. While the location is very central, there is a lot of construction going on in the vicinity (they are building a subway), and it is quite difficult to walk in the area.

10/10

Exceptional

22 May 2016

JIMMI RENE

Fuzhou 2 Night Business

Nothing special, mostly good service at check in, restaurant etc. just some check out issues, due to one staff in reception, did not know how to do his job... :-(

8/10

Excellent

02 May 2016

JL

As usual

I came on business trip. Everything was ok as usual. The buffet is really good and the staff very professional

10/10

Exceptional

01 May 2016

Rae

Nice hotel close to everything.

The hotel is 11 years old but it still well maintained. The staff is nice and helpful. It is a walking distance to local restaurants and shops. Also walking distance for several local attractions.

8/10

Excellent

14 Mar 2016

Tony

Lovely hotel

This was my 7th or 8th stay at the Shangri La Fuzhou.
The facilities are great, but the bed is hard and the buffet breakfast was expensive and lacked quality.

10/10

Exceptional

16 Feb 2016

Verified traveler

Very good

Very good hotels good room sever font dest sever is ok too hot is the room ever better swimming pool water too cool and the tower is broken need update

8/10

Excellent

17 Nov 2015

Nigel

Really nice hotel

Really nice hotel. The room and the facilities were great. The restaurants were good but not up to the wonderful standard of the hotel itself

8/10

Excellent

18 Sep 2015

Verified traveler

Central location

The reception a bit off .general service seems to lack attention towards a guests need for a five stal rated Hotel.

6/10

Pleasant

30 Jun 2015

steve

Not shangrila'sbest effort

The hotel is tired and needs a major update. A prime example was the toilet which had a replacement seat/lid on it which had stains and was so old and discolored that that it looked yellow on the white toilet porcelain

The front desk was more interested in shilling for recognition awards than servicing the customers

8/10

Excellent

21 May 2015

Verified traveler

Good stay for business

Decent value

10/10

Exceptional

08 May 2015

Alan

Be aware of charges in the executive lounge

Excellent. Except when you are in the executive lounge, they will make you pay for the drinks for your guests. I have stayed with many other hotels on the executive floor and used the business lounge to have meetings with my clients. This is the only one that asks you to pay for guests' drinks.

6/10

Pleasant

31 Mar 2015

Janiece

Nice & clean!

I'm always a fan of Shangri-La hotels. As usual the rooms and service were great at the Shangri-La Fuzhou. I did notice that communal areas were smokier than my last visit which makes me think they didn't have the air circulating as high as they usually do. I would stay here again.

10/10

Exceptional

25 Mar 2015

Jack

Exceptional Hotel

The Shangri-La Hotel in Fuzhou is exceptional, from its service to room accommodations to fine dining. By far, it is the best choice for luxury hotel in Fuzhou.

6/10

Pleasant

22 Dec 2014

jem

Business hotel

Plenty of great hotels in China, but not this one.
Big, tired, needs updating......

10/10

Exceptional

30 Jul 2014

Ben

Great stay

This was my second visit at this hotel in the past 9 months. It was just as nice and its condition was just at good. It has great amenities.

8/10

Excellent

07 Nov 2013

JLPM

GOOD

NICE HOTEL, EVERYONE SPEAKS ENGLISH AND THEY HAVE A GREAT STAFF. ROOMS MIGHT BE A LITTLE TOO OLD.

8/10

Excellent

06 Nov 2013

Rich

5 star hotel. Getting a little dated.

We stayed 3 nights here in October 2013. We had previously stayed here back in 2009.
The hotel is now starting to get a little dated. Our room was showing signs of wear and tear which you shouldn't get with a 5 star hotel at this price point. There was a puddle of water constantly under our bathroom vanity which I suspect was from a leaking pipe, the wall paper was starting to peel off the walls in certain areas of the walls, particularly bad just under the air conditioning vent and the furniture was a bit chipped and scratched because of it's age. We had previously just stayed at the 4 star Guidu in Beijing and the 4 star Central hotel in Shanghai before our stay in Fuzhou (both of these had undergone renovations back in 2011) both of those rooms were much nicer though not as big and alot cheaper. So for value for money I don't rate it very highly at all. Next time in Fuzhou we will look to book one of the newer hotels on offer and probably save some money.

8/10

Excellent

28 Oct 2013

Robert

Surrounding area under significant reconstruction

Very nice traditional interior presentation, great service and nice club lounge. I would definitely stay again should the opportunity present itself.

8/10

Excellent

24 Oct 2013

Bob

Central to my factory visits

Great rooms, nice lounge. I would stay again.

10/10

Exceptional

15 Oct 2013

Evelyn Ho

Excellent hotel

My family and I enjoyed our stay in the hotel immensely. The rooms are excellent - good size with comfortable beds, and top-notch house-keeping. The hotel is also very well-located - in the heart of town. I'd recommend it to any visitor to Fuzhou.

Family

8/10

Excellent

08 Sep 2013

Carla

Nice Hotel, with great location

Its nice size the bedroom, and the location its in the city center.

6/10

Pleasant

21 Jun 2013

FW

Good Location, Standard Service

Overall it's a good hotel in Fuzhou, but the cleanliness in Jacuzzi and common male changing room has to be improved, and the buffet breakfast is a standard one without surprise.

6/10

Pleasant

06 Dec 2012

David

Ok for a 5 star

Not a bad hotel. Just not up to 5 star rating. Can't comment on the food as i didn't try it. Getting a bit tired looking now.

8/10

Excellent

18 Jun 2012

Business Traveller

First Time To Fuzhou

Ideal hotel for a business traveler to Fuzhou. Central location and great hotel facilities.

10/10

Exceptional

30 Apr 2012

Verified traveler

First choice of accomodation in Fuzhou, China.

Excellent location close to shopping and hubs for pulbic transportation. The staff would go out of their way to help the guests in anyway they could. The on site gym and sport facilities are wonderful. Even the water that comes right out of the faucet is natural hot spring water that has magical healing power. I could not think of staying at any place else on my next trip to Fuzhou.

10/10

Exceptional

29 Apr 2012

Graeme

5 star

No faults found! Overall I found everything to be as expected for a 5 star rating.
Service at breakfast was a bit cold, but OK.

8/10

Excellent

17 Apr 2012

Verified traveler

Best choice in Fuzhou

Good location, pleasant staff. Can't fault it as a business stay hotel.

10/10

Exceptional

05 Dec 2011

Verified traveler

Shangri-la Always good

Always wherever in the world ahangri-la is always good!

One minor whas that the breakfast in thisone was not so western oriented as in the others.

8/10

Excellent

12 Sep 2011

George

3 Day Business Trip to Fuzhou

Was first checked into the Ramada on 2nd Ring Road by the factory, but it was so in need of a renovation that I checked myself out and into the Shangra-La. Cannot say enough about a nice hotel after a long day talking business.

The rooms are great for Fuzhou standards, but are starting to show its age a little bit. Facilities are well equipped, but $10USD coffees are the standard in the lobby. Business center is lacking, so you're relegated to do work in the lobby or your room.

Surrounding area is pretty good, a laundry right down the street, able to find good food cheap outside.

This is the \"best\" of Fuzhou, so expect to pay for amenities, but overall stay was pleasant - would stay again.

10/10

Exceptional

08 Sep 2011

Kovanen

Five star property. Four Star Service.

The hotel property is amazing. Magnificent lobby, superb fitness center, spacious rooms, great location.

The staff was less wonderful. They recommended a restaurant which was closed, and sent us off without an address or phone number. They suggested a musical at the nearby performing arts center...assuring us of the time. We got there and it was closed...another error. The concierge was consistently the weak part of this hotel. They repeatedly didn't provide reliable or trustworthy service.

The fitness center is superb. Hot and cold Onsen (relaxation pools), sauna, steam room, 25M swimming pool, large exercise room with full selection of machines. Would not allow us to play badminton on the tennis court, but we just went to the large park across the street.

We debated whether to stay here or at the newly owned Westin hotel and made the right choice. The Westin is great, but this hotel was classier and had better fitness facilities.

Very likely this is the best hotel in Fuzhou.

Partner

10/10

Exceptional

14 Jul 2011

Verified traveler

Shangri-La Hotel

Stayed in this hotel for 2 nights and it is an excellent hotel. Could not find any faults - staff were very helpful and their English was good. Would most definitely stay in this hotel again - excellent value for money.

8/10

Excellent

11 May 2011

Michael

Noisy at Night

This is a lovely hotel but for one problem, banging in walls at night. I could never figure out if it was \"water hammer\" in the pipes or some other mechanical issue. Not terribly annoying but it did distract from what is otherwise a very nice hotel.