Name: Ana Intercontinental Ishigaki Resort
Address: 354-1 Maesato Ishigaki, Okinawa, 9070002, JP

Ana Intercontinental Ishigaki Resort

Okinawa · Japan

354-1 Maesato IshigakiView location

100 reviews shown

10/10

Exceptional

18 Jul 2026

Matthew

A great place to stay with kids.

Family_with_children

6/10

Pleasant

07 Jun 2026

Jamie

The room was decent. Property was nice. Nothing ever seemed open. It was unfortunate that we had a typhoon warning during our stay. No where to sit and have a cocktail till later. The Japanese teppanyaki restaurant was insanely expensive and not very good. It’s really far from most everything which we didn’t realize until we got there so we opted out of our last night and booked a room by American Village. Staff was very nice though.

Partner

10/10

Exceptional

22 May 2026

David

An exceptional experience.

Family

8/10

Excellent

16 Apr 2026

Sakiko

大きい施設、美味しかった朝食、アメニティにも困らなかったし、お水もいつも補充され、良かったです。一つ言うならばシャワーの排水口が詰まってて嫌でしたが、伝えたらすぐに直してもらった。

Family

10/10

Exceptional

19 Mar 2026

Robert

Amazing beach get away. Needs a few more activities for kids around the pool but the most amazing food we ate in all of Japan!

Family_with_children

10/10

Exceptional

21 Jan 2026

Clifford

This was our first visit to Ishigaki. The hotel is a bit removed from the airport or sea port, but the sunrise and calm views more than make up for it.
Staff is excellent!

Leisure Partner

10/10

Exceptional

15 Jan 2026

cheryl

Everything was amazing. The team are so warm and welcoming. Food was delicious and everything on the resort is spotless.

Partner

10/10

Exceptional

29 Nov 2025

Luseny

Friendly staff, clean room, and we loved the beach!

Leisure Partner

10/10

Exceptional

21 Nov 2025

GHEORGHE

Amazing service .

Leisure Partner

10/10

Exceptional

01 Nov 2025

Yuttapong

very good hotel

8/10

Excellent

20 Oct 2025

Atsuko

Large room and great amenities .

Leisure Family

8/10

Excellent

16 Oct 2025

Stacey

Room: beautiful, clean, large
Breakfast: good but needs clearly marked vegan options
Lunch: every day at the Saltida restaurant was amazing. Served by the wonderful Gagan who is a truly brilliant member of the team. The vegan salad is delicious.
Beach: needs a good clean
Location: brilliant and not far from the main part of the island/port

Overall a wonderful stay.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Donald

We had an Ocean view room. The room was clean and well attended.
The hotel is a resort with a couple of pools, a few restaurants and lounge. We used the lounge and Soltida,a more casual restaurant. The other two restaurants looked very nice, however quite expensive.
The breakfast buffet was very good. Large selection of western and Japanese foods.
The front desk staff was always very helpful to arrange dinner reservations and taxis. The hotel is a little bit too far of a walk from downtown, especially in the heat and humidity. There is a bus that runs to downtown however we did not use it. Taxis were inexpensive.
The hotel provided free parking as we had a rental car that we used to explore the island.
Ishigaki is definitely a nice tranquil island and a nice break from the hustle and bustle of the bigger Japanese cities.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Lee

Terrible value for the money. 950 for small can of soda (135 in Family Mart)
No water available at pool until noon was unacceptable. 32 degrees at 9:00. In order to stay hydrated, you had to walk into the gym to get a tepid bottle of water. At noon they would bring large jugs of cold water for the guests to drink, but not before then.
The meals were average at best, and incredibly expensive. Would not return , or recommend. Very disappointed.

Leisure Partner

8/10

Excellent

14 Sep 2025

Hickson Cruz Mateus

Positive:
- The breakfast options were good
- The main pool is big and looks good
- The staff was polite and helpful (although not as much as one would see in other parts of Japan)

Negative:
- The hotel looked a bit dated - a DVD player in 2025 isn't really necessary...
- Key places for a good vacation experience needed better cleaning/maintenance (balconies, windows, pool slide, hotel beach, etc)
- Charging \"resort fees\" of less than one percent of the total reservation price feels cheap - just add it to the overall reservation if it's really necessary and keep the experience of enjoying the stay without dealing with such small fees
- The pool bar needs more variety

Leisure Partner

6/10

Pleasant

28 Jul 2025

Chantal

That’s not a 5 stars, maybe a 3.5. The room wasn’t clean and the opening hours of restaurants and convenience store was to short.

Leisure Family

6/10

Pleasant

23 Jun 2025

Sharon

Beware...We didn't know when we checked in (being from very far away) that the amenities that enticed us were only available in the Bayside area. We were located in the Oceanside. It was older and needed updates and repairs. There was nowhere to sit or dine outdoors, even though we traveled far to be in a tropical environment. Since we were unhappy with the accommodations, they offered us an upgrade to the Bayside area for one night-our last night there. This last night was the most enjoyable time we had there. It was very beautiful and comfortable. The beach at the resort is not worth visiting, so if that is important to you, know that you will need to find somewhere else to enjoy a beach experience. We went on a fishing tour and a snorkeling tour which were fantastic. I also took advantage of the spa on location. It was a nice experience. Our party included children teens and adults.

Leisure Family

10/10

Exceptional

14 Jun 2025

Madara

The hotel is beautiful and well located on the beachfront. We had a stunning view. The room was spacious, clean and beautiful.
The only thing we were very disappointed in was the poor level of English in the reception area. It was painful and at times impossible to inquire about anything. They have a service app that was helpful with most things but when it wasn’t working or it wasn’t a simple matter and you have to go through reception it is very difficult.

Partner

10/10

Exceptional

01 Jun 2025

Isabelle

Overall, our stay at ANA was a delight. Breakfast options were plentiful and upscale (especially the Japanese offering) and service was always friendly and top-notch. My only suggestion would be to have a small section of the pool reserved for adults-only, as I felt the property was more so geared towards children (all three pools) and less towards adults/couples looking to relax.

Leisure Partner

10/10

Exceptional

27 May 2025

MeeDeessa

Great stay

We decided to upgrade to a club benefits room which was a great experience. We really enjoyed breakfast, tea time and happy hour. The resort is beautiful and the pool was heated. My husband did a round of golf which he enjoyed. The only con was free weights in weight room only go to 10kg.

Partner

10/10

Exceptional

23 Apr 2025

peter

One of the greatest hotels we've ever stayed at. We cannot wait to return. I recommend people stay in the Coral Wing and/or in an upgraded room-- these rooms are beautiful and designed incredibly intelligently. Separate sink and make up area outside of the bathroom so great for people who are grooming themselves whilst the bathroom is in use by a travel partner. Gorgeous lighting design, huge TV, wonderful views, terrific swimming pool which is actually open AT NIGHT too! There's a beach you can feel safe swimming in, great parking and helpful staff. Just book a stay here, it's a fantastic hotel. We can't wait to go back next year.

Leisure Partner

8/10

Excellent

02 Mar 2025

Sharon

Nice property

Leisure Partner

10/10

Exceptional

21 Feb 2025

Janice

Beautiful beach front resort . Great service and staff. The room service food was excellent too. Highly recommend this resort.

Leisure Partner

4/10

Poor

06 Feb 2025

Frank

Dining- Poor food handling and/or preparation. We decided to dine at the Saltida (dinner buffet) and as a result we both suffered from a fairly violent food poisoning.
It was necessary to extend an extra day as there was just no way we would be able to physically fly out the next day. In addition to this, communication between management and front desk was near to non existent. The hotel did compensate for the meal but made no effort/offer to cover the extra night stay, despite the fact that their restaurant was at fault. I must recognize the restaurant manager as he was the only individual that checked on us and provided water/fruit.

Leisure Partner

10/10

Exceptional

19 Jan 2025

Roberto

Great property

10/10

Exceptional

25 Dec 2024

Tetsuaki

Wonderful hotel. We really enjoyed our stay. Convenient location. Indoor pool is very warm in the winter so you can swim even if it’s not warm enough for the outdoor pool. I would definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

02 Dec 2024

Brian

Sea turtles? Yes please.

Fantastic stay at this property. Stay in the renovated Bay Wing building if you can swing it. Staff were fantastic, very welcoming and attentive. The breakfast at Saltida was worth it, with dishes ranging from steamed pork buns, wood fired beef to pastries and fresh fruit. Some fun cafes and restaurants within walking distance, too. Saw a loggerhead sea turtle and puffer fish while snorkeling in the roped off area of the beach. Would return in a heartbeat.

Friends_and_family Family

10/10

Exceptional

01 Dec 2024

YUKO

The response from the front desk (Ms. Kudo) and the tour concierge desk was excellent. I would definitely like to stay at this hotel again when I visit Ishigaki Island.

Leisure Family

8/10

Excellent

17 Oct 2024

David

Enjoyed the hotel, nice room, staff were very helpful. Also enjoyed dinner on the terrace.

10/10

Exceptional

10 Oct 2024

KARINA

Amazing staff, helpful to the fullest! When out of their way to accommodate and make recommendations. The resort is beautiful and very clean. Has many dining options and beautiful views of the ocean. I will definitely stay here again! Thank you for an amazing experience.

Leisure

10/10

Exceptional

28 Aug 2024

Thomas

It is my first time coming to Ishigaki in Okinawa. Japanese service obviously is top notch. But ANA Intercontinental Ishigaki Resort service is just something else. A big shout out to Miki at the front desk of the Bay Wing where we were at. Our flight was 8am and taxi typically don’t operate that early to take us to the airport. Miki just relentlessly calling for us and proactively suggested to get two taxi instead of a big one such that we can get to the airport as fast as possible. All other staffs were awesome also. Room is superb. Food was great. The pool and beach facilities are amazing. I will definitely come back again!!!

Leisure Family

4/10

Poor

21 Aug 2024

Laurence

Run down. Few options for activities for kids so not a family resort. Limited English capabilities.

Friends_and_family Family

10/10

Exceptional

14 Aug 2024

Patricia

Beautiful property with gorgeous views of ocean. Very family friendly with many amenities & dining options. Convenient to port area with many shops & restaurants. Very accommodating & exceptional staff.

Leisure Family

10/10

Exceptional

18 Jul 2024

Valerie

We absolutely LOVED our stay here!! From check in to check out, everything was comfortable, beautiful, and fun. The beach with amenities was great - the pools 😍, all of the restaurants, the comfy beds and room. Loved it all. Great for families or friends. Drinks by the pool, a plus 😉

Leisure Family_with_children

10/10

Exceptional

31 May 2024

Andreas

well maintained. very delicious meals

Leisure Partner

10/10

Exceptional

22 May 2024

Vincent

Highly recommend this hotel. Staff are great and the hotel is in a great location

Leisure Partner

10/10

Exceptional

18 May 2024

Kaori

Took my mom for vacation. Seems like she enjoyed the stay and food. We did not go to the Buffett however the Japanese breakfast was great. The room was clean and bathtub was large and you can relax.

8/10

Excellent

10 May 2024

Marvin

Not enough bars during the day near the pool. Food and drinks at restaurant extremely pricey. We ended up eating out. Not enough restaurants

Leisure Family

10/10

Exceptional

28 Mar 2024

Susan

Comfortable, Clean & Modern

We had a wonderful time at the ANA Intercontinental Ishigaki. Our room was comfortable, clean, and modern. The lobby always smelled refreshing. It was easy to get to the restaurants, pools, and amenities at other wings. It you rent a car, there was plenty of parking. We really had a lovely vacation and we're very happy with our choice to stay at ANA.

Partner

10/10

Exceptional

10 Dec 2023

Kiran Raju

Nice location..Nice sea view..Nice staff..nice breakfast..nice surrounding!

Leisure Family

6/10

Pleasant

27 Oct 2023

Patricia

Expected MORE from a Resort Hotel

my room was located in the Ocean wing but upon arrival the concierge went on about the Bay wing - it was very confusing. it is understood that English is NOT the spoken language but there was obviously some miscommunication about the breakfast plan that was purchased (upsell) - details were lost in translation.
after the first day - room was not cleaned at all (no fresh towels, bed was not made and garbage NOT removed).
the second day - bed was made, room was NOT cleaned, no fresh towels, garbage not removed and toilet paper not replenished - called down to ask if i could take towels from the carts left in the hall (the carts were left there well into the night).
third and fourth days - regular room maintenance

Friends_and_family Family

10/10

Exceptional

19 Oct 2023

Jason

We had a long stay and couldn't be bothered to leave the resort. While the beach was not as amazing as Kabira Bay or Yoneyama Beach, the convenience, the beauty, and the services made it hard to pass up. The sunrise pool and the night pool were both excellent. I wish they would have made it a foot deeper. The breakfast buffet was serviced by competent chefs with tropical fruits, omelettes, and quality baked goods. Once we upgraded to Saltida, and it was generally similar, with a few nice perks like fresh squeezed orange juice, but overall, the quality at the standard buffet was plenty, and I enjoyed the ability to order several egg dishes as to only once at Saltida.

Perhaps my only complaint was the hotel minibar made it impossible to stock our own beverages, which for our 3 year old son, was necessary to stock to keep him satisfied between breakfast and dinner.

There are some excellent restaurants near the ferry. I highly recommend going to Pizzeria il Trecorde which has excellent pasta and Italian style pizza. Hammock massage is just across from the entrance, a 3 minute walk, and offers an affordable and excellent service to work the pains out of your feet.

The convenience store has a surprising amount of things you might want from beach balls to hats and charges a reasonable premium. The hotel a wide array of free amenities such as beach sandals which are a must if you forgot yours. Service is welcoming and prompt at the front desk and in the restaurants.

Leisure Family_with_children

6/10

Pleasant

15 May 2023

Ray

The beach and area around the hotel were beautiful. The hotel was well maintained, clean and presentable but needs an update. Would recommend staying in their Bay wing as it is the newer. The restaurants were ok but, overpriced compared to anywhere else we stayed at. We ended up finding a great local Izakaya bar near by and a noodle shop in town. Otherwise it was a nice stay, and the staff were very attentive and gracious.

Leisure Partner

10/10

Exceptional

11 Dec 2022

Naomi

Very satisfied

Leisure Family

10/10

Exceptional

16 May 2022

Tomomi

Very top notch staff. The food was amazing. So many different amenities. Very comfortable room with wonderful views

Leisure Partner

6/10

Pleasant

25 Apr 2022

Roy

What did we like? Cleanness. Hotel Staff Member Mrs. Lee and hotel office manager, who directly contacted us to ensure we had a pleasant experience during our stay.

What did not like? No designated smoking area on property or in the surrounding area of the hotel property. Hotel patrons were required to walk at least 5 mins or more outside of hotel property location/main gate to smoke in an undesignated area in the local community, which was very inconvenient for customers.

Leisure Family

10/10

Exceptional

15 Apr 2022

Hannah

Loved the new bay wing. We hadn’t booked this area but when the hotel mixed up our room request for the coral wing they upgraded us to a room in the bay wing area. This is brand new and really stunning. The room, pool, saltida restaurant and area surrounding this new wing is beautiful. Staff were incredibly helpful and friendly. I must say though that they ocean and coral wings are quite outdated now and I think, considering the amount I paid, I would have been disappointed if it weren’t for the upgrade.

Leisure Friends

8/10

Excellent

29 Dec 2021

Robert

Wonderful vacation.

Great hotel. Hotel restaurants were extremely expensive.

Partner

10/10

Exceptional

04 Oct 2021

Mami

Has private beach and several pool

Leisure Friends

10/10

Exceptional

17 Jul 2021

Kasturi

It’s was a wonderful vacation with great fun.

Friends_and_family Family

10/10

Exceptional

11 Mar 2021

Paula

Loved this hotel

Beautiful hotel and facilities. Staff were great and rooms were very nice. The only caveat I had was that dining in the hotel was very expensive.

Friends_and_family Family

10/10

Exceptional

20 Feb 2021

Verified traveler

the view, hospitality, property it self... everything is spectacular

Leisure Self

4/10

Poor

11 Mar 2020

Verified traveler

Many services were closed 'due to coronavirus', these included the sauna, gym, indoor pool and buffet breakfast. Finding out about the gym and sauna was particularly disheartening as it was one of our criteria for selecting this hotel,
This was not mentioned when booking (including when we called before booking) and nothing was offered in order to make up for those missing services. For example there were no discounts on other paid services that were not closed.
Staff seemed to struggle with increased service required due to removal of the breakfast buffet. Something management should have accounted for and put more staff on duty. I shouldn't be a struggle to get some toast or a coffee refilled.
Cleaning staff also kept hosing dirt from the next door balcony onto our balcony.
Not what I would expect from the ANA.

Partner

10/10

Exceptional

19 Feb 2020

Leeyip18

Great hotel with friendly staff. The beach wasn’t that appealing and the prices at the restaurants were expensive.

Leisure

6/10

Pleasant

24 Jan 2020

Verified traveler

Good view and room condition. The private beach is superb. Though staff can only speak simple English but they are generally friendly, except one. A non-Japanese female staff who was working at the front desk at 23/1 night was rude to me. I was making an enquiry but she interrupted me with an impatient attitude and a facial expression full of loathe. Never again!

Partner

10/10

Exceptional

18 Jan 2020

David

Beautiful room, amazing view. Pool was warm enough that kids wanted to swim 2 times every day. The feather pillows were terrible but beyond that no complaints

Business_and_leisure Family_with_children

10/10

Exceptional

13 Jan 2020

David

The room and view were excellent. The indoor pool was heated.

Leisure Family_with_children

2/10

Poor

16 Jul 2026

Shojiro

食事が美味しくない。複数日の滞在だと内容が同じで飽きる。スタッフの大半がリゾートバイトで何を聞いてもわからない。これで一流リゾートホテルの価格を取るのは酷い。

Family_with_children

4/10

Poor

12 Jul 2026

TAKAHIRO

風が強いとホイッスルを吹かれたかのようなピューという音が窓からします😭

Friends

10/10

Exceptional

06 Jul 2026

Forgotten

プールは南国色豊かで海外にいるような雰囲気です。ベイウイングがおすすめです。
朝食に魚料理が増えたら良いかと。
満足した滞在でした、

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

SUMIE

館内は清潔でスタッフの皆さんに笑顔で対応していただきました♪

氷スタンドがあり
便利でした！！

ミニサッカーゴールや卓球台、ブランコ、
キッズスペースも、あり
子供達も楽しく過ごせました♪

あと、とにかくお庭が綺麗で朝の散歩が気持ちよかったです！！

Family_with_children

10/10

Exceptional

25 Jun 2026

Eunhye

위치나 서비스면에서 훌륭한 호텔입니다. 스텝수가 적은 듯 하지만 다들 친절하셨습니다.

Friends_and_family Friends

6/10

Pleasant

23 Jun 2026

YASUKO

スタッフの対応が暖かくなくプロフェッショナルなんだと思いますが冷たかったです。

Partner

10/10

Exceptional

22 Jun 2026

EIJI

良かった

10/10

Exceptional

20 Jun 2026

Hye Min

뷰도 너무 예쁘고 모든 시설이 훌륭했습니다
편안하게 잘 쉬다 갑니다

Friends_and_family Friends

10/10

Exceptional

14 Jun 2026

Chih Chieh

早餐多選擇，房間很大，冷氣超冷，海灘設施多，很悠閒的渡假飯店

Family

10/10

Exceptional

10 Jun 2026

PIN-YU

環境很美，這次住bay wing櫃檯超級香～～服務人員都很親切！房間更是舒適的讓人不想離開❤️

Partner

8/10

Excellent

09 Jun 2026

ERINA

シャワー室だけがすこし気になりましたが、それ以外はすごくよかった

Partner

8/10

Excellent

31 May 2026

Jun

良かった。

Partner

10/10

Exceptional

26 May 2026

Samuel Samlim

very good experience

10/10

Exceptional

23 May 2026

HAYATO

今回で3回目です、いつもリゾートホテルらしく清潔で、スタッフの応対等素晴らしく快適に宿泊させて頂きました、朝食ビュッフェも品数多く、とても美味しく頂きました。次回も利用させて頂きます。

Partner

8/10

Excellent

13 May 2026

Kenji

食事はおいしかったです！

8/10

Excellent

11 May 2026

OSAMU

レストランスタッフは皆良かった

Family

2/10

Poor

11 May 2026

KAORU

事前に調べたら、昨年までとナイトプールの利用制限が変更になっていたため、直電で確認した上で、利用できるように宿泊棟とお部屋のグレードアップをしました。にも関わらず、対応の方の間違えであり利用はできなかった。すみませんの一言のみ､､､グレードアップの差額代金はしっかり取られました､､､
さすがにお部屋は素晴らしかったです。
ベイウィングにしたのに、チェックインカウンターがさほど混み合ってもないのにすごく待たされて、声掛けもなく、対応の悪さにびっくりしました。
若いスタッフ数人の、カジュアルな親しみを込めた感じのタメ口？もどうかなぁと疑問に思いました
2泊目の最後の夕食会席13000円✖️2名頂きましたが、お味、質共に今ひとつで、すごく楽しみにしていたので残念な感じでした

Partner

10/10

Exceptional

04 May 2026

AIZAWA

朝食はバリエーション豊かで美味しかったです。

Partner

8/10

Excellent

03 May 2026

Sakurada

朝食ビュッフェ、屋外シートに猫、カラスがいるにも全く管理されていない。

Family

6/10

Pleasant

03 May 2026

YUSUKE

フサキリゾートに昨年は泊まりましたが、朝食がフサキの方が豪華でした
ただ、プールや、海のアスレチックはフサキよりも大きめの子供には楽しめました。

Family

8/10

Excellent

03 May 2026

MAKI

ビーチは遊泳区域がかなり限られていて、子供連れには良いと思います。シュノーケリングなどする方にはかなり物足りないと思います。
他はリゾート施設としてはさすがでした。

Family

10/10

Exceptional

02 May 2026

Jaesung

친절하고 넓고 할것도 많고 좋습니다:) 담에도 이용하고 싶어요!

Partner

10/10

Exceptional

30 Apr 2026

Kiyotaka

スタッフの対応がさばらしかった。

10/10

Exceptional

30 Apr 2026

Akihiro

1 歳の孫を連れての旅行でしたが
安全、安心、清潔感て、大変気持ちいい思い出になりました。

Family_with_children

10/10

Exceptional

30 Apr 2026

NOZOMI

とても良かったです！

10/10

Exceptional

16 Apr 2026

Yumeho

すごく素敵なホテルでさすがANAホテルといった感じです。
清潔な客室で備え付けのアメニティがすごく良い香りでした。
プールにスライダーがあり大人ながらも楽しめました(笑)
ビーチも近く、子連れの方も行きやすいそんなホテルです。

Partner

6/10

Pleasant

16 Apr 2026

HIDEO

パンの種類が少ない。

Partner

10/10

Exceptional

15 Apr 2026

Masahiro

市内へのアクセスタクシー利用になるけど、リゾート感満喫するにはとてもいい場所です。

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Ichiro

規模の大きなリゾートホテルにもかかわらず、レストランの一部に定休日があるのは不満。唯一飲食可能なレストランが激混みだった。

8/10

Excellent

07 Apr 2026

Aya

朝食会場SALTIDAはオシャレな雰囲気。子連れ向けにはあまりなっておらず、大人な素敵な会場でした。

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Shun

朝食のバリエーションが豊富で楽しめました！
施設も綺麗で快適でした

Partner

8/10

Excellent

30 Mar 2026

Kiyomi

チェックインするのに、とても待たされて、疲れてしまった。

朝食のビュッフェの、スタッフさんは、とても親切で、笑顔が素敵でした。

Family_with_children

10/10

Exceptional

27 Mar 2026

YUKI

サービスも景色も全てサイコーでした！！！

10/10

Exceptional

23 Mar 2026

Masahiko

平良さんの接客は素晴らしかった

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

KOKI

クラブハウス棟に宿泊しました。
施設も非常にきれいで、ゆっくりとできました。

Family_with_children

6/10

Pleasant

17 Mar 2026

Hiromichi

大浴場あれば直良

Friends

10/10

Exceptional

15 Mar 2026

Akinori

7階の部屋から海が見えました。
お風呂も大きく、ゆったりと過ごせました。

場内の移動もゴルフカートに乗せてもらい楽々でした。
食事も彩り豊かで楽しめました。

Family_with_children

6/10

Pleasant

09 Mar 2026

Mii

お部屋から海が見えました。
いつ行っても素敵なホテルです。

Partner

10/10

Exceptional

09 Mar 2026

MASAYA

素晴らしい

Friends

8/10

Excellent

06 Mar 2026

KEEKO

海が見えた
外のプールは寒くて入れず。

Family

6/10

Pleasant

03 Mar 2026

mitsuji

余りにお粗末………………

クラブウイングのスイートにに宿泊しましたが、夜はエントランス閉じられ、わざわざ隣のベイウイングから遠く歩かないといけない。

コンシェルジュに至ってはメインビルディング迄行かなくてはいけない。クラブウイングのコンシェルジュはいません。

夜、バスローブに着換えて氷お願いしたら、奇数階にマシンがあるからと言われました。そんな、アパホテルでもあるまいし、おかしすぎます。届けるのが普通。

他にもトラブル続きでしたが、唯一の救いはハウスキーピングの方がどなたも完璧でした。

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

jumpei

子どもたちは特にプールが気に入っていたようで、ストレスなく3日間過ごせました。ありがとうございました。

Family_with_children

10/10

Exceptional

26 Feb 2026

???

スタッフ全てのかたが対応がよく快適に過ごせました。