Holiday Inn Express Temuco

8/10

Excellent

14 Apr 2026

Cristian

Holiday Inn standard features are there, consistecy of the brand makes me stay in their facilities.

Self

8/10

Excellent

28 Jan 2026

Arnaldo

Clean room, nice breakfast

Friends_and_family Friends

6/10

Pleasant

14 Nov 2025

Paul

the description said restaurant but it was reheated pre-made meals

Partner

10/10

Exceptional

03 Aug 2025

Arely

Wonderful place to stay. Terrific staff, good breakfast. The hotel has a nice pool and gym.

Business_and_leisure Family

10/10

Exceptional

19 Jul 2025

Arely

Ok

6/10

Pleasant

17 Jul 2025

Lauren

Fine hotel for one night

Adequate hotel. Rooms are clean. Staff is a bit off the mark. They never seem to be where they are supposed to be. Nobody at reception. Nobody in the market shop. Nobody at breakfast. Staff needs better training and supervision.

Self

8/10

Excellent

14 Mar 2025

Alejandro

A hotel that shows signs of aging and lack of renovation and maintenance; however, it serves well the purpose of a good night's sleep and a good bathroom. The parking access system is awkward and needs an upgrade.

Business Self

8/10

Excellent

08 Feb 2025

Jaime

Safe and quiet

Leisure Family

10/10

Exceptional

31 Jan 2025

Jaenet

Great place to be!

Business Self

10/10

Exceptional

06 Jan 2025

Maria Jose

Excelente estadia

Personal cordial y amable dispuestos en todo momento. Desayuno riquisimo y abundante. Instalaciones en excelente estado. Limpieza. Habitaciones enormes y comodas. El sector de piscina limpio con toallones para uso personal. Tambien cuenta con jacuzzi

Partner

10/10

Exceptional

30 Dec 2024

Maria Cruz

Clean. Great service. Modern. Quality. All excellent.

Leisure Family

10/10

Exceptional

08 Apr 2024

Cristian

Friendly staff, great breakfast

Leisure Family

10/10

Exceptional

08 Jan 2024

Luis Eugenio

The staff are all happy, obliging and very helpful.

Leisure Family_with_children

10/10

Exceptional

25 Dec 2023

paola andrea

Excelente

Super bien todo, estadia, atencion y comodidad

10/10

Exceptional

09 Sep 2023

John

My wife & I used this hotel two different nights on a road trip from Santiago to Argentina & back. While a few miles off the carretera, the hotel is quiet, clean, and inexpensive. The staff was very responsive and professional to our questions and requests. The only downside for us was lack of evening dining in and around the hotel, but we discovered a very good restaurant closer to downtown called \"Mercato.\" Surprisingly good pastas.

Leisure Family

10/10

Exceptional

13 Aug 2023

Eduardo

Excellent service and room

I noticed improvements. I was placed in a quiet room with isolated windows, the a/c unit run perfectly with constant fan which I like. Firm and soft pillows to choose. Even I was called respectfully by my name at the front desk! Definitely this hotel is re-gaining my confidence.

Business

6/10

Pleasant

13 Jul 2023

Eduardo S

Necesitan aislación acústica

Deberían instalar ventanas termopanel con buen nivel de aislación acústica. Estuvimos en una habitación en dónde llegaba el ruido de karaoke de un bar que está próximo. En limpieza todo bien excepto el olor a orina en la taza del baño que además estaba manchada con la orina. El colchón un poco duro pero entiendo que es cosa de gustos. La amabilidad muy bien. Nos cambiaron a una habitación un poco menos ruidosa y eso se agradece.

Business

8/10

Excellent

06 Jun 2023

Eduardo

Early phone call and taxes

They called me while driving to the hotel to ask my arrival time. I don't know the reason for this since I paid in advance. I was pushed to pay the tax immediately instead of at the check out that is what I do in other hotels where I pay along with restaurant tickets. Otherwise, the hotel room is quiet and I liked it.

Business

10/10

Exceptional

19 Nov 2021

Mario

Very clean

Leisure Partner

2/10

Poor

26 Feb 2020

ALFREDO

360/5000
Upon check-in they told me they were going to charge my credit card $ 50.00 for security and if I did not consume anything they would return it to me when checking out.
I did NOT consume ANYTHING and when checking out I had to claim the refund ...
I was given proof that it had been done however, 24 hours later THAT RETURN DOES NOT APPEAR ON MY CREDIT CARD

Friends_and_family Family

8/10

Excellent

11 Nov 2019

Celia

Property was well kept. . The air conditioning was not working properly so we were moved to a different room.
The biggest issue was there were no restaurants near the area.

Leisure Family

10/10

Exceptional

28 Oct 2019

Theodore

Excellent stay!

The staff was super friendly and informative, as we were unsure what was happening in the rest of the country due to the riots throughout. We had booked a bus to Santiago, that was in turn cancelled, so we had to stay here in an emergency situation. The food was quite good and the hot tub was relaxing.

Partner

10/10

Exceptional

09 Oct 2019

Verified traveler

I love this place. I stay when I travel between santiago and puerto varas. I am tired from traveling when I arrive and I always get a nice welcome from the friendly and professional staff and a good night of sleep before continuing on my travels. Good wifi, water pressure in the shower and comfortable beds. Super clean and soft bed linens.

Business_and_leisure Self

10/10

Exceptional

12 Jul 2019

Mark

nice place

Nice place. Guard in parking lot at night. Very Good breakfast! No complaints. Food and drinks are available late - to 11pm maybe later

Partner

8/10

Excellent

11 Apr 2019

Maria

End of trip

Noisy lobby

Partner

8/10

Excellent

21 Feb 2019

Verified traveler

Journey break on Ruta 5.

A perfectly placed hotel to break a long journey up the Panamericano Ruta 5.
Clean and cool on a 40 degree day. Staff very helpful and understanding with an alarm problem on my hire car. Pool looked nice though I didn't try it. Evening food OK, breakfast good.

10/10

Exceptional

30 Oct 2018

Paulina

Best bet for the money

Pretty and simple hotel with good food and excellent service. Spacious room and bathroom. Very clean.

Family

10/10

Exceptional

21 Oct 2018

Paulina

Nicely surprised

Very nice hotel. We enjoyed the lounge area, breakfast was good and all service very attentive. Highly recommended.

Family

10/10

Exceptional

17 Oct 2018

Joseph

Perfect family hotel

Awesome pillows (firm and soft). Large rooms that connected for our family... it was perfect!

Family

6/10

Pleasant

24 Aug 2018

Verified traveler

Very noisy hotel. We did not sleep because of the location near the highway.

8/10

Excellent

08 May 2018

Eric

On the road in Argentina

Staff was great! A nearby mall provided a nice walk and a little shopping. Pop-up children's fair in the mall parking lot was crazy fun!

Partner

10/10

Exceptional

25 Jan 2018

Verified traveler

This is an attractive well-run hotel. The room is good-size and very comfortable The common areas (lobby, outdoor pool, breakfast area) are attractive. The staff was very professional and attentive. We chose the hotel for an overnight stay before a flight the next morning. The hotel was not as close to the airport as I had expected.

10/10

Exceptional

18 Jan 2018

Leisa

Excellent feel of home

Amazing - even with the Pope in town. Spoke English and made me feel so welcome

10/10

Exceptional

07 Dec 2017

J

Nice hotel in north Temuco

The hotel is in northern Temuco outside the downtown area. It works best when you are heading outside of Temuco and arriving from the north. If you are coming from the airport, it is probably better to look for a hotel near your final destination.

10/10

Exceptional

02 Dec 2017

J

Good hotel in north Temuco

I arrived to the hotel after a series of long international flights. I received excellent attention when I arrived--fast, clear and informative. The beds were comfortable and the breakfast was fine. We headed off early in the morning.

10/10

Exceptional

06 Sep 2017

Logan

Our stay was short, but the staff there were friendly and assisted us with all our needs and inquires. Would stay again.

Partner

10/10

Exceptional

02 Feb 2017

Charlie

Very nice and well run Hotel.

The town is not very exciting but the hotel is wonderful it is clean well-run and has a great staff.

10/10

Exceptional

02 Nov 2016

Eduardo

Nice for one or two nights, not in the city

Usually I use this hotel for business purposes, ideal for one or two nights only, not in the city, but near.

8/10

Excellent

11 Aug 2016

Eric German

Very Good Hotel in Temuco.

Very good, nice hotel and good breakfast

8/10

Excellent

17 Jul 2016

Jess

Pleased with service, room and buffet breakfast. Really appreciated the select options available at the restaurant in the lobby at night.

10/10

Exceptional

23 Apr 2016

Juan

Business trip

Great place for a business trip. Recommended

8/10

Excellent

11 Apr 2016

Verified traveler

Easy to find, reasonable close to the city centre. Very friendly staff.

8/10

Excellent

03 Mar 2016

Verified traveler

Easy acces from the north.

Nice breakfast offerings. Smaller hotel. Not very helpful in getting lost luggage from the airport . Everything else was fine.

10/10

Exceptional

24 Jun 2015

Maria

Stay here

Needed ilast minute overnight. This hotel was as excellent if not better than any US holiday inn . A bed away from home. We had a car and it was a short drive to el centro and restaurants. Well worth it. There is no need to stay in the center anyway. The pool inviting . The hotel books up during high season. We were last room to get in and on our return it was fully booked.

Partner

10/10

Exceptional

18 Jun 2015

David

Pleasantly surprised.

This hotel is managed in an outstanding way. Staff was super friendly and everything about my stay was just a delight. I was very pleasantly surprised. The only drawback is that the hotel is a bit on the outskirts of town and there were not many options for me to walk to a restaurant. But still, loved my stay here.

8/10

Excellent

27 Mar 2015

Verified traveler

Temuco business

Standard generic Holiday inn... Staff was nice and helpful. Not much food around or in Hotel (Only convenience hotel mini-store).

10/10

Exceptional

15 Mar 2015

Verified traveler

One night stay after a 9 hour bus trip. Was a great hotel with everything we needed. Clean, resourceful and the breakfast was free and very good. Am returning again for another night whilst in transit.

10/10

Exceptional

06 Jan 2015

Verified traveler

Nice hotel far from the airport

Nice hotel. Far from the new airport (20-30 minutes)

Family

8/10

Excellent

03 Dec 2014

Paulo

Convenient location, comfortable, good value for y

Convenient location, comfortable, good value for your money. Fast and friendly service.

Partner

10/10

Exceptional

07 Apr 2014

Susan

Great accommodations. Beds very comfortable. Staff very patient and helpful with English speakers. Nice breakfast.

Family

8/10

Excellent

27 Mar 2014

Verified traveler

Reliable

Wish there was a restaurant on site, but otherwise wouldn't change anything. Service is always great, rooms aren't fancy but are clean and comfortable. Will stay here again.

8/10

Excellent

16 Mar 2014

Joey

Nice place to rest

We just needed a place to stay for our last night on our way back to the airport, so we weren't looking for anything more than a good night of sleep. The hotel staff was very nice, check-in/check-out was a breeze, the room was clean & comfortable, and the breakfast was good.

10/10

Exceptional

18 Jan 2014

Sue

Excellent hotel

Very good hotel close to the bus station. Out of town so little else around but good for transit stop over and would be good if you hired a car to tour the area.

6/10

Pleasant

16 Oct 2013

Alejandra

Good comfortable hotel.

We stayed in this hotel when we visited Temuco for business. The staff was very attentive and friendly. Internet is good and printing and scanning facilities are available 24 hours, which becomes handy when you are there for business.
Gymnasium is good and clean.
Food options were very limited, we would have liked to have the option to buy a piece of fruit like banana or some fresh vegetables instead of chips, salted peanuts, etc.

10/10

Exceptional

18 Aug 2013

Gary

nice hotel on edge of town

Room was perfect. Individual heating and air conditioning. Staff at front desk is multi lingual. They were very helpful in giving directions to various locations in Temuco. The breakfast every morning was a welcome start to the day with a variety of options. and while they did not have a bar or restaurant, they did provide a mini market that included meals. they also worked with a few local restaurants to provide delivery service to your room and charge the bill to your room.

10/10

Exceptional

06 Apr 2013

Verified traveler

Refreshing, clean Holiday Inn

Very nice hotel. We really enjoyed the cleanliness of the hotel.

10/10

Exceptional

11 Feb 2013

Nina

Excellent!

Excellent hotel, great service. Very good value for money.

10/10

Exceptional

18 Jun 2012

Verified traveler

all perfect...the best one

It was a pleasure once more to be at the Holliday Hotels. Specially the fantastic rooms....

10/10

Exceptional

13 Mar 2012

John

An oasis at Temuco's Holiday Inn Express

This hotel is perfect as a center of operations in the area, asuming you have a rental to move around as its some distance from the city center. It is located on the northern access to Temuco, capital city of the IX Region in southern Chile and gateway to the incredible lake district.
The nearby area has amazing snowcapped volcanoes that rival Kilimanjaro and Mount Fuji, pristine blue lakes and rivers and many hot water spas to relax and soothe the most dreary and stressed out urbanite. And of course trout fishing to boot.
The Holiday Inn Express is staffed by the most attentive and warm people, and represents excellent value for money. Recently remodelled, its decor strikes an excellent balance between modernity and warmth, and rooms are very comfortable and neat.

8/10

Excellent

15 Jan 2011

JAMES

Very convenient. Provided all that was expected

I have stayed at this hotel in the past and I shall attempt to use it every time that I visit Temuco.
The hotel is conveniently situated and the staff are very friendly and helpful.
I would have no hesitation in recommending the hotel to anybody needing a brief stopover in the city.

Partner

8/10

Excellent

08 Dec 2010

Yehudit

Misplaced and unfotunate in a cordial and nice hotel

The lack of information about the location of the hotel was the main reason for the misunderstanding: The hotels location can suit perfecly every one driving his car. We, two elderly (young in spirit) tourists decided to visit Temuco and the surrounding National Parks. We wanted to rely upon Guides with cars or other tourists services, not driving ourselves. It became very soon clear that inspite the proximity to Congillio National Park and the other attractions the best location for finding those tours is Pucon or Villarica. And as we were short in time we decided after a few trials to leave for Pucon.
We received all assistance we could ask for from the persons at the front desk: they were efficient and understanding to our problem and when we praised them for that, and they just humbly said that this is their duty to help and that there is nothing outstanding in what they do: finally they were willing to give us their Book of Comments where we could stress our appreciation to them.

8/10

Excellent

16 Apr 2026

Rodolfo

Bueno

Business

10/10

Exceptional

05 Apr 2026

paola

Personal muy amable, habitaciones ampias..comodas y limpias, lugar muy tranquilo ..

Family_with_children

8/10

Excellent

14 Feb 2026

Dietwalt

Zimmer bequem Mobilar ist etwas in die Jahre gekommen und die Klimaanlage war sehr laut

Partner

10/10

Exceptional

09 Feb 2026

Eric

Todo muy bien

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Franco

Habitación cómoda e instalaciones de fácil acceso

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Rodrigo

Quarto

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Juan Pablo

El personal de recepcion y en especial la señora del desayuno fueron muy amables

Partner

10/10

Exceptional

03 Nov 2025

ivan

Todo bien, personal, habitación, limpieza y los servicios

Friends_and_family Family

10/10

Exceptional

24 Jul 2025

Verified traveler

Bom noite de sono

Equipe do hotel muito atenciosa. Quarto limpo e bom tamanho. Foi apenas por 1 noite, mas ficamos satisfeitos. Café da manhã farto e variado. Pedimos late check out que foi liberado com muita cordialidade

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Fabio

Ótima localização, café da manhã super bem servido. Quarto limpos e espaçosos

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Fernando

sigue muy bien

muy buena atención y comodo

Friends_and_family Family

10/10

Exceptional

10 Dec 2024

Rodolfo

Descanso En Ruta

Un buen hotel para descansar en un viaje largo al sur de Chile

Friends_and_family Family

10/10

Exceptional

03 Sep 2024

Daniela

muy buena recepcion y atencion en general, ideal para descansar, facil acceso a sector shoppings

Leisure Family

8/10

Excellent

03 Apr 2024

Marcelo

Solo comentar que deben explicar formas de pago al realizar el check in. Los empleados están siempre muy atentos para dar un buen servicio.

Leisure Family_with_children

10/10

Exceptional

09 Jan 2024

Cristina

Este hotel no está ubicado en el área de turismo.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2023

claudia alejandra

Excelente hotel

Excelente hotel como siempre

Friends_and_family Family

10/10

Exceptional

24 Sep 2023

Maria Cecilia

Excelente opcion de descanso en la mitad del viaje

Excelente hotel, muy comodo. Estuvimos de paso camino a Santiago y todo estuvo excelente.
Desayuno exquisito. Personal muy amable.
Habitacion comoda con sabanas muy suaves.
Volveria a elegirlo sin duda.

Friends_and_family Family

10/10

Exceptional

03 Jul 2023

Paula

Estadía familiar

Excelente estadía, la atención muy amables.
Muy buen descanso.

Friends_and_family Family

10/10

Exceptional

09 Apr 2023

WORLD

Buena opción

Buena habitación, grande, limpia, luminosa.
Rápido y fácil check in y check out.
Amabilidad de empleados.
Está lejos del centro

Friends_and_family Friends

10/10

Exceptional

08 Feb 2023

mats

Fint hotel, nærme bussterminal.
God buffe frokost og basseng.

Partner

10/10

Exceptional

02 Dec 2022

Claudio

En gral muy buena, se nota el hotel tiene sus años, le vendria bien una renovacion.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2022

BRAULIO

Todo excelente

Friends_and_family Family

10/10

Exceptional

19 Jun 2022

Berta

Lo recomiendo

Cumple con todas mis espectativas
Excelente.

Partner

10/10

Exceptional

29 Dec 2021

Rodrigo

Agradable servicio en el front desk, infraestructura adecuada y limpia. Buena experiencia.

Business

8/10

Excellent

27 Dec 2021

cesar

Muy buena estadía....familiar y cómodo...se recomienda

6/10

Pleasant

15 Nov 2021

LUISA

sugerencia

En general bueno, mejoraría la ventilación de los dormitorios, ya que al llegar se siente el ambiente cerrado con muy poca ventilacion

Friends_and_family Family

8/10

Excellent

04 Oct 2021

Jorge W

Gracias

Muy buen hotel. Aunque la limpieza del TV no estaba bien hecha.

Partner

10/10

Exceptional

23 Sep 2021

Lionel

Muy buena atención de parte del personal del hotel.
Habitaciones limpias y grandes.

Partner

10/10

Exceptional

14 Sep 2021

Marcelo

Muy bueno todo el servicio y el hotel muy bien mantenido.

Friends_and_family Family

8/10

Excellent

12 Sep 2021

Rodrigo

En general todo muy bien desde la recepcion.
A la hora del desayuno bastantes pasajeros un poco incomodo por falta de mesas debido al aforo, pero se soluciono. Buena atención y amabilidad.

Friends_and_family Family

10/10

Exceptional

01 Sep 2021

MANUEL

fue muy bueno y la atencion en el desayuno es excelente.

Partner

10/10

Exceptional

01 Sep 2021

Roberto

Espectacular

Espectacular

Partner

10/10

Exceptional

09 Aug 2021

Martzury

Limpieza

Me encanto el hotel
Agradable y muy limpio

Partner

10/10

Exceptional

02 Aug 2021

José Agustin

Excelente hotel

Un hotel al que vamos siempre, nos atienden muy bien y es un hotel muy cómodo.
Lo recomendamos 100%

Partner

10/10

Exceptional

06 Jun 2021

Victoria

Muy bien e tordos muy amables

Partner

8/10

Excellent

24 May 2021

CLAUDIA GONZALEZ

Muy buena experiencia en el hotel, buen servicio, ingreso y salida rápidos, muy limpio.

Business

10/10

Exceptional

17 May 2021

Eric German

Un hotel de agrado

El hotel está en muy buenas condiciones, todo funciona muy bien y limpieza y seguridad total.
Personal de recepción muy, extremadamente agradable y atento como también personal de comedores.
Muy recomendable para su estadía en Temuco.

Business

10/10

Exceptional

12 Feb 2021

DARWICH

Excelente servicio. Personal atento y muy buena Limpieza. Buenas medidas de prevención covid-19 en el restaurant y variedad.

Business

6/10

Pleasant

05 Feb 2021

Carla

Precio poco claro y/o oculto

El precio que compré, publicado.. decía “impuestos incluidos” y para variar la letra chica, al momento de pegar me cobraron el IVA (%19 extra) debería estar esta información más visible!

Friends_and_family Family