Name: The Palliser Lodge
Address: 1420 Palliser Lodge Trail, Golden, V0A 1H0, CA

8/10

Excellent

16 Jul 2026

William

It was nice to have a private beach but it was packed so we went to the public beach. The room itself was very nice except for the noisy ac unit that was held in place by duct tape. Having to do the dishes and remove all the garbage...at the price we paid .... We had a balcony but it overlooked the parking lot so make sure when you book to ask for over the lake. The TV is so high up it actually gave me a headache bending that far

Partner

8/10

Excellent

14 Jul 2026

Mackenzie

Hotel was okay. Nothing stood out as amazing or terrible

Partner

10/10

Exceptional

12 Jul 2026

Keri

Wonderful stay, Brandy was so helpful, hot tub and unit was clean and inviting. Close to lifts. Thanks for a amazing stay!

Family_with_children

10/10

Exceptional

11 Jul 2026

Ryan

Very nice facilities. I was greatful to have a seperate room from my child - he slept much better. Staff contacted me multiple times throughout the visit

Family_with_children

10/10

Exceptional

10 Jul 2026

Jennifer

Clean room, balcony. Close to activities

Family

4/10

Poor

28 Jun 2026

David

The room was in the process of being repainted and fixed. Be transparent to guests as to this expectation.

Partner

10/10

Exceptional

27 Jun 2026

Kimberley

Great place to stay. Unfortunately we were staying there during an ownership change and the communication was extremely frustrating. I had booked 4 rooms at the same time but had to communicate with 2 different.companies about the reservation. Other than that, the hotel was beautiful.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Lynda

Good accommodation and felt right at home. A bit of updating is due but suited what we needed. Good space, comfy beds, hot showers.

Family_with_children

8/10

Excellent

25 Jun 2026

TONY

Could use Air Conditioning!!

Partner

10/10

Exceptional

23 Jun 2026

Sarah

Loved the easy check in process, bunk beds for the kids, and hot tub on the deck. Kitchen was complete with everything you need to cook a good meal. Thanks for the wonderful stay.

Family_with_children

8/10

Excellent

20 Jun 2026

Elena

The room is fine, the bed comfortable and it was very quiet while we were there. Parking was close by. As it was off-season, there was no staff to check us in, but the instructions were clear and easy. Some furniture, like the chair, feels too big for the room and makes the room feel cramped. It would be useful to have 2 small chairs instead.

Partner

8/10

Excellent

19 Jun 2026

Dallas

Clean property for being an older unit. Some minor maintenance needs to be done, but fantastic view, loved the personal hot tub right out the doors of our end unit. Loved the big open fully stocked kitchen for our use, the separate bedrooms with their own bathrooms and it’s just a few minutes drive away from the town. Only downside was the check in- no one was around and it took time to find someone so we could get our pass card.

Friends

8/10

Excellent

19 Jun 2026

Riley Dennis

M

10/10

Exceptional

18 Jun 2026

Lori

Stayed in the two bedroom suite with hot tub…was very spacious, clean and great value. The lodge now runs on a self check in system, but their 24/7 guest services were very responsive and helpful, providing all necessary information before we arrived.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Michael

Quick stopover on the way to lower mainland BC.
Everything as expected and useful. Initially the water was not turned on. Took a phone call and 10’ and all was resolved.

Family_with_children

6/10

Pleasant

17 Jun 2026

Wyanita

Room was clean and as per description. However the check in process was incredibly confusing, since we booked in January we received spam texts asking for our CC information, when we called were given different numbers and went over a week before receiving a call back. At day of check in there was no-one there to check us in, the key card we were told in the morning that would be provided was not AND they had us on the phone for over 20 minutes requesting copies of our bank statements proving that we had paid for the hotel which we had done.

Then to boot - only one towel provided for two guests and after the debacle of just trying to get into the room we had zero desire to call and try to get more.

Great room, terrible management and extremely unprofessional.

Family

10/10

Exceptional

10 Jun 2026

Anthony

Amazing property! Clean! Spacious! Beautiful views! Very quiet and peaceful in the offseason. Will definitely come back!

Family_with_children

8/10

Excellent

05 May 2026

Jo-Anne Marie

Super clean, really nice room. We weren’t sure about the hot tub. It was self check in so no one to ask about it. It was covered behind a gate. Not a big deal but would be nice if there was a sign to let us know if we could use it.

Friends

10/10

Exceptional

04 May 2026

Christina

Everything was great

10/10

Exceptional

03 May 2026

Shaundelle

Had a wonderful weekend! Staff was great!

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Caspar

Convenient location. Everything you need.

Family

10/10

Exceptional

23 Jan 2026

Hugues

Great layout!

4/10

Poor

22 Jan 2026

George

Hot tub was good, not ski out, inconvenient to the resort amenities. Dirty sheets, attitude from staff getting fresh towels.

10/10

Exceptional

15 Jan 2026

Ian

K

8/10

Excellent

10 Jan 2026

Steve

Nice

Leisure Family

10/10

Exceptional

08 Jan 2026

kevin

room was very vlean and tidy , the front desk staff were super friendly and great at solving some issues , thank you so much 👍👍

8/10

Excellent

17 Dec 2025

Chris

Everything was fine. No complaints.

10/10

Exceptional

30 Nov 2025

Brian

Amazing place to stay!!

Business

10/10

Exceptional

16 Nov 2025

Amber

Room was well kept and spacious. Had a hot tub on the patio with a view of the mountains. Went in the slow season so we didn’t come across much staff or other tourists.

Leisure Partner

8/10

Excellent

15 Nov 2025

Nicholle

Wonderful property and beautiful views. Relaxing and quiet! Super easy after hour check In, highly recommend this place to stay 😃

Leisure Partner

2/10

Poor

06 Nov 2025

aida

Bed bugs + total silence by the hotel
2 Nov: In room 106b my husband and I were bitten by bed bugs.
Departure 1:00 am (my birthday).I stayed at this hotel to celebrate my birthday and it was ruined.
Hotel ignores 3 demands.
Expedia/Ramada did resolve. They only returned the money from my reservation, but the physical and emotional damage they caused me was not of importance to the hotel, plus there is no reception after 6pm.
#Bedbugs Bellstar

Leisure Family

10/10

Exceptional

01 Nov 2025

Scott

Loved being in the mountains

6/10

Pleasant

01 Nov 2025

Jessaca

There was only 1 dishcloth/ dish towel, a few more would have been nice.
Written instructions on the coffee table for how to use the TV/ DVD player would have made relaxing a little easier.
Private hot tub was great!
Thank goodness we had popped out in the morning early enough... before the chemical guy got there.... that could have been awkward!

Leisure Friends

10/10

Exceptional

13 Oct 2025

Justin

Very friendly staff and clean comfortable room

Leisure Family

10/10

Exceptional

11 Oct 2025

Tom

The room is spectacular, the mountain view is amazing and the parking was super easy and convenient.
The staff member that checked us in went above and beyond. She was super friendly and very accommodating...especially when the check-in time is 4pm and we show up at 10am hoping to check-in early. With a quick check of her system, we have our room key, code and instructions. The best check-in service we've ever had.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Paras

Good

8/10

Excellent

05 Oct 2025

Shannon

Overall an amazing stay! Few little things needed repaired in our suite but it’s clearly not a super new building. Overall clean where it counts and the hot tub was fun.

Leisure Friends

10/10

Exceptional

30 Sep 2025

Danielle

Mountain views amazing, spacious very clean condo. Could use cutting boards in the kitchen.

Leisure Partner

8/10

Excellent

28 Sep 2025

Maribeth

Loved our 1br apt. So clean and very well supplied! Even had laundry soap provided. Loved staying here and would definitely love to return! Great coffee! Only stayed one night but wish it was a week!! Thanks!!

Leisure Family

2/10

Poor

27 Sep 2025

David

Terrible off season stay

Booked this room because it was listed as a good deal on hotels.com. When we arrived there was no staff at the hotel and we had to go down the road to another property to check in. The staff at the other site said it was not staffed because it cost too much. We were then charged an additional “resort” fee in addition to what we paid on line which was not stated on line. Not sure why considering nothing was working??? The room had no air conditioning and we were told to use a fan. It smelled stale and was dirty. The hotel entry was open all night with no security and no staff anywhere on any of the properties. We were only provided with and emergency phone number. Had any of this been listed on line we definitely would have stayed elsewhere.

Partner

10/10

Exceptional

23 Sep 2025

Shaun

The view was amazing and the room/condo was so clean and simply wonderful. Staff were very friendly and attended to any need we had. Would definitely stay here again in the future!

Leisure Partner

8/10

Excellent

22 Sep 2025

Robert Allan

Nice stay quiet place

Leisure Family

10/10

Exceptional

20 Sep 2025

Tzu

This place is so quiet and beautiful, big balcony space to view the night sky! Check-in was a little difficult because you have to go to the other building but other than that, it was a wonderful stay

Leisure Family

10/10

Exceptional

20 Sep 2025

Mark

Suite was very well appointed and super clean. Bed was big and comfy. Loved sitting in the hot tub at night and staring at the blanket of stars.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Carol

We booked a 2 bedroom suite with hot tub on the deck and a beautiful view. It was fabulous! Clean and the beds were super comfortable. Staff were great. We stayed the 1st night after driving the Icefields Pkwy from Jasper; 2nd night after visiting nearby Yoho National Park (fantastic), 3rd night after visiting Banff, Lake Louise, Moraine Lake…then we were set to head west to Vancouver.

Leisure Family

8/10

Excellent

19 Sep 2025

Francois

Great place, but 1 staff member really hurt rating

Great stay, great place, one staff member was rude and unwilling to help and not pleasant, issue with restaurant and staff member not willing to help, but other staff were great, great place, would recommend but was incredibly shocked and one staff members extremely poor treatment and restaurants closed when all advertising said they should be open.

Friends_and_family Friends

2/10

Poor

14 Sep 2025

gerald

Usually not a review writer, but upon arrival to our hotel, the Palliser Lodge in Golden, BC , there's a note stating to check in elsewhere. The hotel isn't staffed, like there is literally not one worker in the entire building. If you need anything you have to call someone & wait for them to drive over to you. Upon arrival the room next door to 106B were having a dinner party, we couldn't hear our tv & had to have it up loud to drown out their noise to hear . They didn't end their party til well after posted quiet times. Other end of hotel seemed very quiet.listening/hearing 6 hours of people talk was annoying. I'm sure staff had to know people live in room next to ours. Yes we could have asked to be moved but after a day of hiking & unpacking stuff, we weren't about to pack it up n move. Something was strange as some rooms had doormats, come to find out people live in this hotel . The Nepresso spoons were cloudy so we thought that's just the way they are , nope they were dirty, like someone licked the spoon & left it & staff didn't wash them. We are on a 17 day Canadian Rocky trip & this was by far the worst hotel we stayed at. Since this building isn't manned it was extremely dirty , elevator was disgustingly dirty. Definitely will never stay here again.

Leisure Partner

2/10

Poor

12 Sep 2025

John

Elevator not working, gondola not working, chair lift closed,
grounds not maintained.

Partner

6/10

Pleasant

10 Sep 2025

Tim

More explanation of where to go to check in. It has to be the front of the building at glacier lodge to check in. The back of the building is key only. Elevator is not working. Other than that it’s a very nice stay.

Leisure Partner

8/10

Excellent

10 Sep 2025

Nityam

Great place for stay at golden . The h

10/10

Exceptional

09 Sep 2025

Viktoriia

Everything is amazing

8/10

Excellent

09 Sep 2025

Ed

All good except mattress that wasn't comfortable

Leisure Family

8/10

Excellent

07 Sep 2025

Michelle

Suites were nice. Very quiet and restful in the off season. Communication was good.
I was disappointed at checkout. I let the staff know that there was a previous big stain on the outer shower curtain. There was no apology or anything just “I’ll let housekeeping know”. Left me feeling a bit negative about the stay.

Leisure

6/10

Pleasant

02 Sep 2025

Paula

Staff were very friendly and helpful. Our room was very warm with no AC and the fan too loyd for sleeping. Being ground floor we couldnt leave the patio door open at night. We reported the shower head, kettle and coffee machine all non functioining. It was OK for a one night stay en route to Banff but needs updating.

Leisure Partner

6/10

Pleasant

01 Sep 2025

Bernadette

Palliser lodge

Room was good. Small things were broken like door handles, screens were missing or not hooked up to windows, hot tub quit working on day two of the trip. Elevator was broken and we stayed on the fourth floor. Water heater tank was being maintenanced during our stay. The fans provided for the room weren’t the greatest and falling apart. Left a day early because the unit was very warm.

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

Colleen

We liked how quiet the unit was. there was a decent amount of kitchen stuff compared to other suites i have stayed. I also liked that the ensuite bathroom door was far enough from the bed you couldn't really see much light. I wish i noticed there wasn't a/c but atleast there were fans . the bathtub drain was pretty clogged and the screen door was pretty hard to open and close. But those we just tiny, normal issues i'm sure will get fixed.

6/10

Pleasant

20 Aug 2025

Mickayla

We were a little disappointed with how the elevator wasn't working, and having to check in at another hotel, however it was a good room to stay in for one night.

Business_and_leisure Partner

8/10

Excellent

15 Aug 2025

Norman

Beautiful location and amazing rooms

Leisure Family

10/10

Exceptional

14 Aug 2025

Jaye

We loved our stay at Palliser Lodge. The room was well equipped and the bed was great. The view from room 311B was stunning - looking out toward the mountains. We made good use of the balcony for our breakfasts and dinners. We would definitely recommend the Lodge and stay here again.

Leisure Partner

10/10

Exceptional

07 Aug 2025

Vanessa

It was great staying on the mountain and the staff were so pleasant and accommodating!

Leisure Partner

10/10

Exceptional

06 Aug 2025

Lisa

Had a fabulous vacation. The property was beautiful and lively with outdoor music, breakfast bagels on the patio & watching mountain bikers wind their way down the mountain. Grizzly Bear refuge was a highlight and enjoying the private hot tub on the balcony of our suite.

Leisure Family

10/10

Exceptional

06 Aug 2025

Trusha

Very beautiful resort with comfort stay. The food at the restaurants was delicious. We had a great stay.

Friends_and_family Family

6/10

Pleasant

05 Aug 2025

Jackie

Tired

8/10

Excellent

04 Aug 2025

Shane

Nice views and the room was great. I wish they had more food options up there but overall great place to stay.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Rhonda

Beautiful mountain views from my room!

Friends_and_family Friends

10/10

Exceptional

30 Jul 2025

Natasha

Nice mountain resort experience. Here for just one night so did not get to do all of the things, but used kitchen facilities and did some laundry as near end of our road trip. Very comfortable.

Leisure Family

10/10

Exceptional

25 Jul 2025

Jessica

Had an amazing stay! The room was clean, cozy, and had a breathtaking view of the mountains and surrounding nature. Waking up to the sunrise over the peaks and relaxing on the balcony in the evening was unforgettable. The staff were friendly and helpful, and the whole experience felt peaceful and refreshing. Can’t wait to come back!

Leisure Partner

6/10

Pleasant

12 Jul 2025

Anna

Location was amazing and check in staff brilliant. Sadly a couple of blinds were broken and the windows in bit bedrooms wouldn’t open due to broken handles and the mosquito screen had fallen off and was popped up. One of the hob rings was also broken and our bathroom sink was

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Dan

Would stay again

4/10

Poor

29 Jun 2025

Jody

I wasn’t happy with the property because it was dirty . We were at a wedding at the resort that started at four. They had rules about giving me the key early. I understood that and we went into the room after the wedding at 1 am.
There was a used tooth floss pick in the sink and in the room on the counter was the cover of someone’s razor. We checked out a day early because if didn’t know if they skipped other things like the sheets . Made me uneasy.
I told the front desk just so they know the room wasn’t clean. She said I should have called them to come and clean it - at one am when we just wanted to sleep ?! I had already paid for it so I just took the loss and left. She offered me 13 dollars to cover the resort fee for the day that we left early.
They couldn’t accommodate early check in due to cleaning of the rooms ( totally get that) but at one am and the room isn’t clean - that was unpleasant.

6/10

Pleasant

29 Jun 2025

Brenda

We were at Kicking Horse from June 24-26 and because it was before official summer holidays, not a lot of services were available. There was only one restaurant at the bottom of the hill. Cafe was not open (even though the person at the front desk told me it should be). The gondola is not working so no ability to go to the top of the mountain. My son had fun on the MTB trains on the lower half, which he got to by taking the ski lift. As for our accommodations, we were in the Palliser Lodge, which needs some maintenance. Most of the windows would not open - the opening mechanism seemed to be stripped and turning the window crank did nothing. I appreciated having a full kitchen but the stove didn’t consistently work. We also had a hot tub and I found broken glass on the balcony. A bit more care at cleaning and maintaining the rooms would make a huge difference.

Leisure Family

10/10

Exceptional

26 Jun 2025

Johan

Wonderful experience , the staff, the rooms , the vibe . I will definitely be back .

Business Self

10/10

Exceptional

19 Jun 2025

Jacqueline

Booked intp Palliser Lodge, check in was at Glacier Lodge. Upon arrival it was clear Palliser Lodge was unstaffed apart from housekeeping. I wasnt comfortable with that & the receptionist at Glacier Lodge was very kind & provided me with a room at Glacier Lodge. It was a very comfortable room, quiet room.

10/10

Exceptional

15 Jun 2025

Emilie

The two bedroom suite was BEAUTIFUL

Leisure Family

6/10

Pleasant

12 Jun 2025

Judy

Bed was super super soft which I do not like
No directions how to turn tv on

10/10

Exceptional

12 Jun 2025

Laurie

great location. clean, modern 1 bedroom suite.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Joshua

A 1 night stay up in the Mountains as your away from everything. Your about a 20 min drive to Golden which does have a few restaurants and has basic amenities what is needed. It’s peaceful up here as there’s mountain biking and hiking among other outdoor activities. This property is nice, as I did get this room on a discount through expedias website.

Leisure Partner

8/10

Excellent

11 Jun 2025

Cori

Older lodge, but has the amenities we need. Nice touch, was the toiletries in the bathrooms. We couldn’t find a restaurant that would deliver up the hill, but that’s not the lodges issue. No A/C, but it did cool down enough to sleep at night.

Friends_and_family Friends

8/10

Excellent

09 Jun 2025

Ralph

Would have enjoyed being on the top floor

Partner

8/10

Excellent

08 Jun 2025

Carola

Stayed a night off season. Had to check in at other hotel. Also non of the restaurants or shops at the resort were open. Not a problem but would have been nice to have known in advance so we didn’t have to drive back to town (15min) to get food.
Clean, quiet, secure parking . Room bigger than expected with full kitchen. Only downside the curtains didn’t fully cover the windows and it’s summer so a lot of daylight

Partner

10/10

Exceptional

08 Jun 2025

Jennifer

Loved our Stay!!

Such a great experience. Friendly staff and comfortable and clean rooms! The two-suite with hot tub is 100% worth it. We also saw 5 black bears and lots of deer by the resort. Photos are before checking out, so don't mind unmade beds.

10/10

Exceptional

01 Jun 2025

Trevor

New and nice

Leisure Partner

6/10

Pleasant

29 May 2025

Gail

The property is getting a bit outdated and it’s showing. The unit was very clean, however sinks were slow to drain, bathroom door handle falling off, blinds are broken and dated. Good enough value for the money - but a few upgrades would really make this unit much more appealing.

Leisure Partner

10/10

Exceptional

21 May 2025

Irving

Very nice pkace

10/10

Exceptional

20 May 2025

Kenneth

Everything here was great; we especially liked the spacious and well-equipped kitchen. Check in was easy, and the staff provided for everything we needed (extra bedding, coffee, etc).
In all, we enjoyed our stay very much and would certainly stay here again.

Leisure Partner

6/10

Pleasant

19 May 2025

Mitchel

Great drive up! Friendly staff, decent accommodations for the off season price. But no verification when calling for early checkout when left a voice mail

Leisure Partner

10/10

Exceptional

19 May 2025

Mary Grace

Quite and clean rooms.

Leisure Family_with_children

4/10

Poor

18 May 2025

Amanda

Super noisy. They advertised a sauna, there was no sauna and the hot tub was not a proper hot tub, more of a warm pool.
No staff on sight, everything around it was closed because of the “shoulder season”.

Leisure Partner

10/10

Exceptional

10 May 2025

Tyler

Beautiful location

Leisure Family_with_children

10/10

Exceptional

14 Apr 2025

Susie

We love it here. We come back every year for our family ski trip. Service is excellent and the place is large, clean and cozy with private hot tub. It’s a true ski out without being too close to the gondola Everything you need for a perfect ski trip!

Leisure Family_with_children

10/10

Exceptional

29 Mar 2025

Mandy

Family March Break Vacation

We loved the private hot tub. We loved the kitchen and its many amenities including Nespresso, dishwasher, washer/dryer facilities. We enjoyed the separate bathrooms for our two bedroom property.

Friends_and_family Family

4/10

Poor

13 Mar 2025

Robert

Decor very old looking, drapes worked poorly, bathroom and kitchen needed updating.

Leisure Partner

10/10

Exceptional

17 Feb 2025

Edward

Close to mtn.

Leisure Family

8/10

Excellent

08 Feb 2025

Chantelle

Nice place amazing location

8/10

Excellent

02 Feb 2025

Scott

A bit away from the base but really quiet. A nice hot tub area. Parking is easy. A little worn around the edges room (original furniture) wise but each unit is different. I prefer it to the two buildings that are right beside the gondola. Bellstar runs it and they do an above average job.

Leisure Family

8/10

Excellent

28 Jan 2025

Michael

Great place by the mountain

Leisure Self

6/10

Pleasant

20 Jan 2025

Jennifer

Palliser Lodge is a convenient location with ski in ski out access. The rooms are in decent condition. We stayed for 4 nights and our room was never cleaned, but probably would have been if we asked. I would book again. My only real complaint is that the residents in the building were not friendly, even rude at times. Aggressive approach to visitors with dogs (even though it’s a dog friendly building) and complaining about kids playing outside. Someone also commented on cars parking in the underground parking which stalls are very small (someone wrote on my friends car ‘nice f$&!ing parking a$$hole).

Leisure Family

8/10

Excellent

12 Jan 2025

Kai

It is just the eight accomodation to enjoy a few days skiing at Kickonghorse.

10/10

Exceptional

02 Jan 2025

Knut

Walls are paper thin. Nice space, decent hot tub. Close to the hill.

Leisure Family

10/10

Exceptional

01 Jan 2025

Ann

Well equipped, comfortable and convenient. Ski in and out. The personal hot tub such a great plus after a long cold day skiing!
Good value for the size, amenities and location. THANKYOU!

Leisure Family