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Oubaai Hotel Golf and Spa

W. Cape-Cape Town-Garden Route · South Africa

Herolds Bay Road, 406View location

8.0/10Excellent270 Reviews
Cleanliness8.4/108.4
Service7.8/107.8
Comfort9.0/109.0
Condition8.0/108.0
Location8.6/108.6
Neighborhood8.8/108.8
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Oubaai Hotel Golf and Spa

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 5 outdoor swimming pools. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Guests can get around on the shuttle (surcharge), which operates within 15. 00 kilometers. Grab a bite at Waterside Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

A complimentary full breakfast is served daily from 7:00 AM to 10:30 AM. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Herolds Bay?

This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 3 meeting rooms.

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When you stay at Oubaai Hotel Golf & Spa in Herolds Bay, you'll be near the airport, just steps from Oubaai Golf Estate and Freesia Spa. This family-friendly hotel is 3.2 mi (5.2 km) from Diaz Beach and 8 mi (12.9 km) from Redberry Farm.

Make yourself at home in one of the 100 guestrooms featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Herolds Bay? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 3 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: ZAR 130.00 per person (one-way)
    • Airport shuttle fee per child: ZAR 130.00 (one-way), (up to 12 years old)
    • Rollaway bed fee: ZAR 600.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Xhosa

    Afrikaans

    English

Nearby attractions

Oubaai Golf Estate 0.4 km / 0.2 mi
Freesia Spa 0.5 km / 0.3 mi
Diaz Beach 5.2 km / 3.2 mi
Redberry Farm 12.9 km / 8 mi
The Cornerstone Lifestyle Centre 13.6 km / 8.5 mi
Fancourt Golf Estate 15.1 km / 9.4 mi
The Links 15.4 km / 9.6 mi
Bygracealone 16.6 km / 10.3 mi
Kingswood Golf Estate 16.8 km / 10.4 mi
George Museum 17 km / 10.6 mi
Garden Route Botanical Garden 17.9 km / 11.1 mi
Van Kervel Botanical Garden 17.9 km / 11.1 mi
Outeniqua Transport Museum 18.4 km / 11.5 mi
Ster-Kinekor Garden Route 18.7 km / 11.6 mi
Victoria Bay Beach 23 km / 14.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2009
  • Total number of rooms: 100
  • Number of floors (main building): 3
  • Annexe (s): 5
  • Number of floors (annexe): 2
  • Double rooms: 91
  • Junior suites: 6
  • Suites: 3
  • Villas: 1
  • hotel
  • American Express
  • MasterCard
Show 96 more facilities & services
  • Visa
  • City centre
  • Bus/Train station
  • Airport
  • Golf course
  • Entertainment Area
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Electric kettle: 1
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant: 3
  • Breakfast room
  • Conference room
  • Meeting room: 3
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for children
  • TV lounge
  • SaunaExtra charge
  • Massage
  • Spa treatments
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Picnic
  • Snacks
  • Table tennis
  • Squash
  • Fitness
  • Cycling / mountain biking
  • Golf
  • Tennis
  • Putting green
  • Golf practice facility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLUB WITH VIEWSDOUBLE • CLUB WITH VIEWSDBL.CB-WV

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    DOUBLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room OCEAN VIEWRoom • OCEAN VIEWROO.OV

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    Room OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB WITH VIEWSTWIN • CLUB WITH VIEWSTWN.CB-WV

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    TWIN CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GARDEN VIEW KING BEDJUNIOR SUITE • GARDEN VIEW KING BEDJSU.GV-KG

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    JUNIOR SUITE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUBRoom • CLUBROO.CB

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    Room CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN VIEW KING BEDDOUBLE • OCEAN VIEW KING BEDDBL.KG-OV

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    DOUBLE OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSIC SEA VIEWRoom • CLASSIC SEA VIEWROO.AS-VM

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    Room CLASSIC SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE SEA VIEWSUITE • EXECUTIVE SEA VIEWSUI.EJ-VM

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    SUITE EXECUTIVE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN OCEAN VIEWTWIN • OCEAN VIEWTWN.OV-1

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    TWIN OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC OCEAN VIEWTWIN • CLASSIC OCEAN VIEWTWN.AS-OV

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    TWIN CLASSIC OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC OCEAN VIEWDOUBLE • CLASSIC OCEAN VIEWDBL.AS-OV

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    DOUBLE CLASSIC OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUBTWIN • CLUBTWN.CB-1

    Photos are not available for this room type.

    Oubaai Hotel Golf and Spa

    TWIN CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Oubaai Hotel Golf and Spa

8.0
Excellent
270 Reviews
Cleanliness
8.4 /10
Service
7.8 /10
Comfort
9.0 /10
Condition
8.0 /10
Location
8.6 /10
Neighborhood
8.8 /10
Amenities
7.2 /10
100 reviews shown
4/10
Poor
09 Jun 2026
Greyson
Probably the strangest hotel I've ever stayed at. If White Lotus and The Shining were merged into a singular hotel, that's this place.

First, you're stopped at a security checkpoint driving up. It takes five minutes to confirm you're on their \"list.\" You will have to redo this every single time you leave or return.

The water in the rooms was brownish. A note in the room said this was a temporary issue, but reading other reviews indicates this has been a 2 YEAR PROBLEM. Even if the water was running, both the bathtub and the sink were closed off in my room. I had to brush my teeth in the shower.

And the hotel staff...stiff, upright, zero personality. They walked and talked as if robots. And I didn't see a single other guest. Just these animatronic workers. Honestly, if I discover the hotel is a cult headquarters it would make more sense than whatever was actually going on.

But the grilled tomatoes at breakfast were good.
Self
6/10
Pleasant
30 Apr 2026
David
This was our 3rd stay at this hotel and we were disappointed for the first time. It feels like things are being let go. Main restaurant isn't open for dinner so you either eat at the sports bar nearby or have to travel into a restaurant in George. We stay here for the golf, which is great but will probably go elsewhere next time around.
Friends
6/10
Pleasant
20 Jan 2026
william
Run down, weathered and aged property. Mediocre service. Felt like a ghost town. Facilities in a poor state of repair. Big rooms, tastefully decorated but aged. No smart TV. Porter service slow and only for bags. Guests must walk. Restaurant operates with limited menu and staff. No restaurants close by - you’ll have to travel at least 20m to George. Great location for downtime but need to up their game on service and amenities and the facilities need a revamp and maintenance.
Partner
6/10
Pleasant
19 Jan 2026
william
Far from a four star experience. The facility is aged and in a poor state of repair. Damp and mould everywhere with weathered wood and paneling and covers bent and falling off. The whole place feels like a bit of a ghost town to be honest. The porter service is only to carry your bags - you must walk. And it’s not efficient. The “all day” Cucina restaurant only serves breakfast. Very limited menu at Herold’s Bar and nothing memorable. No vibe at the bar and very poor sound on the TV. Retail centre abandoned with no shops operating. Wellness centre and gym too. Probably only half of the lights through the whole place were working. Staff attitude was mediocre at best - aligned the the feel of the facility. Rooms are large, tasteful and comfortable but dated. Suffering the same issues of damp and some aged and worn furnishings. There are no shops or restaurants in close proximity. So you only have what the facility has to offer. Given the choice again, I’d rather go to Pezula.
Partner
10/10
Exceptional
28 Dec 2025
Mousin
Good place
Leisure
10/10
Exceptional
17 Nov 2025
Mohibhusein
Very friendly staff nice big rooms n very quiet
Leisure Family
6/10
Pleasant
16 Nov 2025
Terence
Hotel is very tired! Shabby in places. Staff don’t seem that motivated ( with a couple of exceptions). Therefore it is very quiet here. Unbelievable for a 5 star hotel to only have a sports bar as evening dining option. Clubhouse reached only be shuttle and again no ‘nice’ dining option. Reviews are mainly poor and sadly I agree. Rooms very tired ( phones don’t work, carpets/curtains seen better days. Just feels empty and sad. Would not return or recommend to clients ( retired tour operators). Shame, it could be better. This should not be marketed as a 5 star product. It is far from it.
Partner
8/10
Excellent
05 Oct 2025
Alvin
Was a great place to stay just the dinner offerings were very poor!
Business
8/10
Excellent
03 Oct 2025
M I
Spa was closed due to renovation
Friends_and_family Friends
10/10
Exceptional
19 Sep 2025
john
Awesome
Business_and_leisure Partner
8/10
Excellent
08 May 2025
gloria
Clean and friendly staff
Leisure Friends
10/10
Exceptional
25 Apr 2025
Verified traveler

Alot of potential

Very relaxed atmosphere, however we didnt get the room we wanted even afyer booking well in advance. Addditionally, the shower did work. A pity given the scenery and the hotel setting.
Friends_and_family Family
2/10
Poor
25 Apr 2025
Michele

Shocking service

No hot water, cold shower, no electricity back up!
No tea no cofee
Partner
6/10
Pleasant
16 Mar 2025
Unali

Needs maintenance

Water in all the rooms is brown and full of rust. We moved rooms due to water leaks and broken aircon. Place needs maintenance. Staff do the best they can and are very helpful but there is only so much they can do.
Partner
10/10
Exceptional
03 Feb 2025
Enrique
The confortable room in tip top shape had a beautiful view of the golf course and the ocean
Leisure Partner
2/10
Poor
13 Jan 2025
Carolyn
The second room we got (after being given a room miles away from the restaurant and hotel) smelled from someone having smoked in there. In the pillows, everything. The “Club” is a waste of time. The Club Lounge just has a coffee machine in it. Nothing else.Don’t bother paying extra for that. Get a room in the main hotel otherwise you will be waiting for the ONE golf cart to move people around. (In rain in our case.) If you had a room away from the main building and it was raining, you will get wet walking to your room, with slippery floors to get to your room, and even getting wet on the golf cart. Would never go there again. Did complain to move from the original room, but the smoking room we moved to we had to put up with as it was then 10 pm. Positive? Nice shower. Negative: strange typed up message about the tap water being brown (it was) but they gave no extra water for brushing teeth or anything. We were totally overcharged for taking the Club Room, so watch out. They shouldn’t offer something that isn’t there. It was just an empty room to sit in.
8/10
Excellent
04 Jan 2025
Abdul Aziz

Ourbaai, wont be coming back soon

Very comfortable but the service is terrible. No bathrobes, no slippers, everything takes forever. Housekeeping is the worst. It took an hour to get 2 handtoowels, toilet roll and drinking water, which was not refreshed in the room. The next day our room was not seviced till 7pm, yes 7pm, after many phone calls and chatting with the manager. Breakfast is very good but be patient for coffee, milk etc. Dont waste your money paying extra for Oceanview, we were in room 249 and all we saw was bush with a glimmer of sea.
Partner
6/10
Pleasant
18 Nov 2024
Diana

Great price for Sunday stay but lack of amenities

We got a very good price and the room was spacious and comfortable. Odd layout for the rest. No lift to room so you need to seek help if lots of luggage and no use for disabled. No bar inside it’s a good 100 metres away. No meal on offer inside the hotel but room service or over at bar. General lack of staff at breakfast so no clean laid tables. Breakfast was good and lots to choose from.
Partner
8/10
Excellent
18 Aug 2024
Arturo
The spa was closed the whole week and only open on weekend.

Also they advertise the whale deck but they no longer provide the means to get there. So best they take that off.

Otherwise was a pleasant stay with comfortable rooms.
Friends_and_family Family
10/10
Exceptional
10 Jun 2024
Dr Vincent G

Great Hotel tucked away at the ocean

The Hotel and staff are excellent. The location is majestic. My only frustration was the required security checks every time one enters the property
Partner
8/10
Excellent
30 Dec 2022
Marc

Great room - but overall poor hotel complex

The room was spacious and well decorated. Unfortunately the room overlooked a security gate and the staff were loud with thier banter and radios which was a bit of a distraction from the serene environment.

The overall hotel estate is worn and tired, looks like it has not been maintained in years.

We were there for one night and wanted to go to the bar/restaurant with the view of the ocean. We were told it was full and therefore had to eat in a “pub” type restaurant next to a security gate.
Partner
8/10
Excellent
21 Jul 2022
Isaac

Luxury suite

Very comfortable. Everything was on point.
Friends_and_family Family
8/10
Excellent
10 Jul 2022
Danai
Rooms are very clean & spacious. Breakfast buffet could use a little bit of more choices though. Overall, it’s a nice place for a weekend gateaway.
Leisure Partner
10/10
Exceptional
13 Jun 2022
Ncedisa
It was a good stay overall.
We also really enjoyed hiking. The course is amazing.
There were some building next to the lake that are a bit delipidated.
Partner
10/10
Exceptional
22 Apr 2022
nonhlanhla
Cleanliness, beautiful scenery and great staff.
Business Partner
10/10
Exceptional
28 Mar 2022
Renay
Beautiful hotel set on a golf estate. Huge room, amazing spa and lovely mountain views.
Leisure Partner
8/10
Excellent
16 Mar 2022
Sandra
Hiking trails great
Leisure Family
6/10
Pleasant
21 Feb 2022
Ian

Not uo to standard

This hotel is moving backwards. Could be due to Covid-19. The curtains and furniture are dirty.
Partner
10/10
Exceptional
19 Feb 2022
Jan
Wonderful place. Staff shortages evident…
Leisure Friends
10/10
Exceptional
10 Feb 2022
Bongiwe
It was beautiful and pleasant. I would do it again 100 million times. The staff were friendly and the ambiance exceptional
Partner
10/10
Exceptional
13 Jan 2022
Verified traveler
The hotel is well situated and the amenities provides for a pleasant stay
Partner
10/10
Exceptional
17 Oct 2021
Anton
Only one word. Excellent
Partner
6/10
Pleasant
11 Oct 2021
JM

Beautiful setting no guest service

Service was shocking. The fridgeand TV in the room was not in working order. Reception didnt answer the phone and I had to call from my cell phone. THe manager was off duty. Eventually the DM came and we ensited on a new room. She was kind enough and moved us. The setting is beautiful but the guest service was unacceptable.
Friends_and_family Friends
10/10
Exceptional
11 Jul 2021
Nthabiseng

Comfort and cleanliness experience

My experience was amazing. The place is comfortable and clean.
Friends_and_family Family
8/10
Excellent
17 Jun 2021
Chantal

Hotels.com is slow ...

My booking wasn't showing on their system when I got there, and even upon check-out the next morning it didn't show. I had to pay AGAIN. Now I need to run around for my refund ...
Business
6/10
Pleasant
06 Oct 2020
Siraaj
An overall pleasant experience, where you are made to feel special however, the cleanliness in the room was appalling. the toilet was dirty as well as the floors and the mugs and utensils at the in-room coffee station was used and left like that.
Business
6/10
Pleasant
26 Sep 2020
jean claude
Old , many stuff to be refurbished ( no light in stairs...)
Low profile breakfast !
Rest is a basic hotel with medium service but perfect to play golf
Partner
10/10
Exceptional
24 Mar 2020
Rhonda
The rooms are beautiful! The beds and pillows are very comfortable too.
The grounds are nicely manicured and there is a really nice poolside with wonderful lounge chairs and nice thick cushions.
Business_and_leisure Friends
6/10
Pleasant
23 Mar 2020
Joseph

Unpleasant experience

I was disappointed with the poor maintenance of the hotel in general.The toilet fan in our room was not functioning and there was a leak in the toilet from the access hatch due to the A/C unit trip pan overflowing in the ceiling.Due to the fact that I was the Electrical Engineer on this project when it was built and operated by Hyatt hotel group I was aware of there expectations.The hygiene conditions in the restaurants during the present Covid-19 situation also very far from being up to what should be expected.The same cloths used to clean table tops are being used to clean utensils and plates.
Partner
2/10
Poor
02 Mar 2020
Shulton
We waited 3 hours for room service to deliver food, only to be told that we must go and pick it up, why offer room service if guests are required to collect their own food. Staff were very unfriendly and unpleasant. No respect for guests. Manager on duty could not even offer so much as an apology for the poor service from his staff. Will never stay at oubaai again.
Partner
8/10
Excellent
22 Feb 2020
Mary

Good service and very pleasant stay

Very nice hotel and good good in bistro. Breakfast not really up to scratch - they seemed to keep running out of things (glasses for fruit juice, croissants, spoons) and took a while to get replenished and fruit salad consusted of just apple and melon. Marmalade labelled as apricot jam! Little things! One bonus - there were 2 decent pillows per person and no stupid surplus cushions that you never know what to do with.
Partner
6/10
Pleasant
21 Feb 2020
Verified traveler
Liked breakfast but dinner restaurants and service poor.
Design of golf layout odd, having to use shuttle for everything. Price excellent
Leisure Partner
6/10
Pleasant
15 Feb 2020
Chris

Oasis on the Garden Route!

Amazing suite! A/C never worked, a bit dated but spectacular. Opened ten years ago, grounds are clean but not well kept.
Partner
10/10
Exceptional
14 Feb 2020
Joy

over night stop over

Awesome stay
Partner
8/10
Excellent
12 Feb 2020
GM

Room for improvement!

Couple getaway- very poor location of our room- ground floor, dark, no view whatsoever- we requested a move and got room 239- same class , bit smaller but more airy and a view too. cannot understand why the hotel would give us such a bad room is BETTER rooms in the same catagory were available!!
The hotel looks a bit tired- as as example, the curtains in our rooms were stained and in need of a good wash or relacement!
Partner
6/10
Pleasant
12 Feb 2020
Mark
Falls short of the star rating, will not stay there again
Friends_and_family Family
10/10
Exceptional
31 Jan 2020
Peter
Wonderful service in a great setting just minutes from the wonderful Heroldsbaai
Leisure Partner
8/10
Excellent
27 Jan 2020
GLENDA

Great stay!

Great location, friendly staff, clean. Second stay!
Partner
4/10
Poor
30 Sep 2019
Gerhard

I expected better

I requested a room with a view - which we did not get. The ground floor room as in very good condition, but the outside area had lot's of cigarette butts all over - and it has not seen a gardener for months. There was a leak in the roof of the dining area, overall the property need a lot of work and maintenance.
Partner
10/10
Exceptional
25 Sep 2019
Bruce

Oubaai a wonderful place to stay

Had great service, breakfast was good and room very nice, enjoyed the large spaces
Partner
10/10
Exceptional
26 Aug 2019
Susanne

OUBAAI GEM

A wonderful surprise, what a gem!
Partner
10/10
Exceptional
18 Aug 2019
Ilija

Wonderful place

I loved my stay. The surroundings and hotel are beautiful well kept and peaceful.
Room was large and comfortable.
Breakfast was excellent and fleas service.
Recommend it highly.
10/10
Exceptional
04 Aug 2019
Verified traveler

Excellent option in Garden Route

Lovely Hotel Complex and a excellent option in the Garden Route! Had a 3-day conference at neighbouring Herolds Bay Resort - perfect setting! These two compliment each other wonderfully!
8/10
Excellent
26 Jul 2019
GLENDA

La Cucina

Cucina when you get breakfast needs a re-vamp, very tired!
Wi-fi annoying as it keeps kicking you out!
Partner
6/10
Pleasant
19 May 2019
andy
Great facility.
Gate & reception service was great.
However when we wanted to place an order at the coffee shop ( the one next to the gym) I had to go and look for a waitron--- only find three waitrons with their back to the restuarnat and very busy on their mobile phones.
The food - when it arrived -was excellent.

In addition, when it was time to check into our room, no porters were in sight.
This is an awsome resort-- the service does however need to be improved.

Partner
8/10
Excellent
04 May 2019
Paul

Oubaai resort stay

The breakfast was not great at all. Pork sausages raw,the rest of the breakfast below average.
The dinner at the hotel restaurant was excellent with great food and excellent and friendly service
Family
10/10
Exceptional
08 Apr 2019
Greg
Amazing
Partner
4/10
Poor
08 Apr 2019
Verified traveler
Shower drain was blocked.
Breakfast was not ready as indicated.
2/10
Poor
07 Apr 2019
Paul

Not Great

Room was noisy, and
The bathroom had a terrible smell when we let the bath water
Out , our room was supposed to be a King Sea Brie
But some how we ended up in the Garden rooms
Had a sea view but would of liked to be part of the main
Hotel .
We had to walk in the rain to the room up 3 flights of
Stairs too .
We spoke to reception and there was nothing they
Could do as they said they were full ?

We were not prepared to stay on as it was spoiling our
Holiday. So we booked into Fancourt and had a lovely
Stay even though we had to pay for it and lose
Out money we paid to stay at OuBaai

Family
6/10
Pleasant
28 Mar 2019
Verified traveler
Room was spacious and clean. Pool looked dirty. Strange layout inside hotel, no bar inside, you had to go to other buildings
Leisure Partner
6/10
Pleasant
19 Mar 2019
Verified traveler
Beautiful golf course and well worth playing. Clubhouse good and nice practice facilities. Hotel difficult to navigate if you have never been there before. Poor choice of resturants and little or no direction where to go from checking . Large complex , great for the golf
Leisure Self
8/10
Excellent
11 Mar 2019
PIET

OUBAAI WEEKEND

I enjoy the stay but unfortunately most of the restaurants was not available due to private functions and If I know their was a conference I would have choose another weekend. So it was an average experience .Breakfast was very nice .My wife enjoy the spa treatment very much.
I have expected a much better reception and experience overall.
Family
10/10
Exceptional
01 Mar 2019
Thato

Way better than expected :-)

My wife and I loved staying at this hotel. We went with very low expectations emanating from the reviews we read. But our expectations were surpassed.

We even struggle to put finger to what we didnt like. We loved it.
Partner
4/10
Poor
28 Feb 2019
Verified traveler
The staff didn’t know left to right. Rooms were not cleaned properly n management didn’t know how to deal with customers and am sorry but cleanliness n customer services is poor for a beautiful resort
Leisure Family
10/10
Exceptional
26 Feb 2019
Joe

Always a delight !!

For the rate this hotel is exceptional compared to some in Mosselbay and surrounds.
I have stayed more than once and have never had any issues + they do a really nice job of breakfast and dinner at one of the 2 restaurants.
I have seen others complain about the state of the pool etc. which I think is unfair as their pool area is great - neat and relaxing. The service may come across a little slow but it is a really large property in a laid back community and you should not go with big city expectations, they are incredibly friendly and helpful if offered the chance.
Would be awesome if they put a little patio set on the balconies though.
Partner
6/10
Pleasant
21 Feb 2019
Verified traveler
Bored unhelpful reception and breakfast staff. Beautiful property, restaurant staff were amazing.
Leisure Partner
6/10
Pleasant
12 Feb 2019
Verified traveler
There were a few small problems but I spent time with the manager explaining and showing him and I am sure that they will be rectified.
Leisure Partner
6/10
Pleasant
10 Feb 2019
John

Tired hotel

Hotel tired and could do with a refurbishment. Only restaurant open for the two nights we were there was the bistro. Menu very poor. The main restaurant is closed on Sundays and Mondays. Ridiculous. Could be a really nice hotel with a little tlc.
Partner
10/10
Exceptional
24 Jan 2019
Verified traveler
Large rooms, very clean, very good food. Staff is courteous and friendly and the golf course is very well maintained.
6/10
Pleasant
07 Jan 2019
Verified traveler

Poor

Poor service from the start. Bed was terrible and made a noise. Cockroaches in our bed. Requested to go to the whale deck, but all golf carts batteries were flat. Reception desk staff were unprofessional. Will not waste my time or money again.
Partner
8/10
Excellent
02 Dec 2018
Verified traveler
Nice hotel, very good breakfast, but no bar or restaurant in hotel. Only options attached to the hotel were poor.
8/10
Excellent
29 Nov 2018
Mark
Good value and nice views. A good location if one hangs around the Oubaai Resort.
10/10
Exceptional
12 Nov 2018
Verified traveler

Top Class in Garden Route

Great experience! Very relaxing. Enjoyed the comfort of the sizable room and bed. Ideal for sleepover to holiday. Perfectly situated to attend a Live Show at well renowned Bush Lapa Venue at Herolds Bay Resort. Defintely looking forward to my next stay here!
6/10
Pleasant
11 Nov 2018
Matthew

Could be so much better

Not a great hotel, not bad but odd arrangement of buildings, lacking in service (couldn't get front desk on phone) and poor dining options. Views to golf course and sea are across the roofs of the golf estate houses. Nice area but out of town so the poor dining option is a real issue unless you want to drive.
Partner
8/10
Excellent
10 Nov 2018
Verified traveler

Great rooms, interesting (?) resort layout

Restaurant service was extremely slow, but as it turns out, another resort was evacuated to Oobai due to area fires and staffing was extremely short as a result. The room and golf course were great, but it's a bit odd navigating the resort grounds because the levels do not connect; we had to go out and around a winding ramp to reach the lobby, then down and out to get to the restaurant.
Partner
8/10
Excellent
03 Nov 2018
Jim
Very Nice and reasonably price. I would go there again
8/10
Excellent
02 Oct 2018
Verified traveler

Beautiful Hotel but Food not so great!

The hotel itself is lovely, the staff are friendly and the rooms are clean. This is the second time I am staying at Oubaai and the first time was two years ago. The same complaint I have now is the same I had two years ago. The food/restaurants are not at the level they should be. I always find the food there is overpriced and yet below average. I have never had a decent meal at this establishment and I feel it’s the only let down at this hotel.
Family
8/10
Excellent
25 Aug 2018
GLENDA

Good stay

Clean, organized, friendly staff.
Partner
10/10
Exceptional
07 May 2018
Sumaya
We enjoyed the getaway, however the clubhouse didn’t serve pizza because of a function and I was really looking forward to that. There was glass stains on the bedside tables. So a bit unkept. Overall was a nice stay.
Partner
8/10
Excellent
29 Apr 2018
Nicole

Worth the trip to Oubaai!

Lovely accommodation, comfortable stay, fantastic breakfast!
Partner
8/10
Excellent
29 Apr 2018
Jacobus

One of the better hotel rooms around

Very nice, spacious and modern room. Our room also included a buffet good buffet breakfast
Partner
4/10
Poor
12 Apr 2018
Verified traveler
Pictures are deceiving. Hotel is old and dated. Not well upkept. Will not return.
8/10
Excellent
01 Apr 2018
Sylvester
Good stay. Only tiff was there were no bedroom slippers
Partner
10/10
Exceptional
31 Mar 2018
Leiee

Excellent

My wife and daughter enjoyed the stay, great hotel.
Family
4/10
Poor
08 Jan 2018
Andrew
Not very good. The hotel is tired, no hairdryers in rooms, the telephone didn't work. The food in the waterside restaurant was terrible. Sub standard.
Partner
8/10
Excellent
28 Dec 2017
Verified traveler

Mixed feelings due to housekeeping but great hotel

The hotel is beautiful with great facilities. The breakfast was good. The only thing that I wasn’t happy about was the cleanliness of the room. On arrival it was perfect, we stayed over for 4 nights and the floor was not cleaned on day 2 and we requested for it to be cleaned, when the cleaner came she was a little bit rude and unpleasant. The 3rd day we left the room for the whole day with the “please clean the room” note on.... for the whole day and we came back to a dirty room, beds not made up etc, we found a note under the door that the room was not cleaned because we had a “do not disturb note and light on” which was a total lie. The cleaner immediately came to tell us that she didn’t clean the room because of that, she was smelling of alcohol and under the influence.... we didn’t even know where the “do not disturb button was” which she claims we’ve pressed. All this happened in room 158!
We were completely happy with the service and house keeping for room 250.
Family
8/10
Excellent
14 Nov 2017
Mark

Hit and miss

Hotel accommodations and onsite dining experience was very good. They had several different wines available and the Morgenster was by far the best of those we tried. Golf was disappointing as we were unnecessarily hurried along about half way through. Very dissapointing as golf was the main reason we decided to stay there. While the head pro agreed we were mistreated, he did not offer to refund any part of our green fee - poor form. The course itself was delightful - we were told it was the first course designed by Ernie Els.
Partner
8/10
Excellent
26 Oct 2017
Raveen

Garden Route Bliss

A world class resort in a fantastic part of South Africa. Well maintained, professional and friendly staff, an amazing spa that allowed for relaxation with really amazing treatments. The ocean facing room was a great choice and good choice of restaurants. Easy proximity to the highway and neighboring areas on the Garden Route
Partner
10/10
Exceptional
28 Sep 2017
Johannes

Excellent value for money

Our stay was great value for money.
Partner
8/10
Excellent
25 Sep 2017
Patrizia
Rooms are nice, beds are comfortable, golf is great.
The restaurant could be improved.
Partner
10/10
Exceptional
28 Apr 2017
Grishma

Great hotel excellent value for money

Excellent hotel with very comfortable rooms.
However towels could be improved to match the quality of the rest of the fitments.
Breakfast was excellent and pool and other amenities were great.
I would definitely recommend this hotel and visit again
8/10
Excellent
22 Apr 2017
Samela
Room service needs improvement. Condition of some of the exterior building of the hotel needs maintenance. Food at the Waterside restaurant not so great; the dryest steaks we have ever had. Overall, the hotel stay was good; staff extremely friendly!
Family
8/10
Excellent
16 Apr 2017
Mathews

Oubaai

The hotel is under new ownership. Should be downgraded to 3 star. Certainly not 5star.
Family
8/10
Excellent
10 Apr 2017
Maria Carmen
Great tranquil base around George
Family
10/10
Exceptional
06 Apr 2017
John

Above our expectations

Oubaai Golf resort and spa was absolutely amazing. The hotel was beautiful and the golf course was fantastic. Best greens I've ever played.
Partner
4/10
Poor
04 Apr 2017
Hisham

The service needs an emergency intervention

The hotel infrastructure is super excellent. The service is super terrible
Family
8/10
Excellent
03 Apr 2017
Patrick

Nice hotel for golfers

Well situated in a wonderful private natural reserve with a wonderful and challenging golf course on site.
Staff is competent, helpful, polite and always have a smile.
Everything is done to simplify your stay in this resort.
Good compromise for both golfers and non golfers accompanying.
Buffet breakfast, just delicious !
10/10
Exceptional
03 Apr 2017
Verified traveler

Very Pleased

I absolutely loved the room service! The special delivery with our luggage right to the room in a golf cart, both on arrival and departure, was much appreciated!
10/10
Exceptional
07 Mar 2017
Abraham

good clean and impressive hotel

It is an impressive hotel. Nice rooms and good security.We waited very long for our food though.
Partner
8/10
Excellent
12 Jan 2017
Charmaine
The hotel was great. Service was not good at all. Breakfast queues were too long as they only had 1 person cooking the eggs. The coffee and tea was never replaced in our room the whole time that we stayed there. Room service took too long. Housekeeping was slap dashly done. Outside our room was dirty for the whole period that we stayed ther
Partner

Location & surroundings

Oubaai Hotel Golf and Spa
Herolds Bay Road, 406, George, South Africa

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Oubaai Hotel Golf and Spa

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