Name: Royalton Hyderabad Abids
Address: 5-9-208 Chirag Ali Laneabids, Hyderabad, 500001, IN

6/10

Pleasant

21 Feb 2020

Michael

Going down in quality

Royalton used to be great place to stay. Current management is very non-customer oriented. Increasing in cost, decreasing in service. Breakfast buffet far fewer items now. Though minibar indicated as included in price, alas, no minibar. Have to beg for towels. At least the long-time staff members still friendly, albeit being restricted by current management in assisting the guests. I miss the old Royalton of even just three years ago.

Friends_and_family Family

6/10

Pleasant

23 Nov 2019

Verified traveler

Taxes collected by Hotels.com

I would like to call the attention of other customer to this. Please check on the taxes collected for the room. Hotels.com collected taxes for my room at a higher rate. The tax rate charged by hotels.com was at 18%. When I checked into the hotels I was told the government of India is charging a tax rate of 12% from the customers. When I asked the hotels to refund me my 6%, I was told that since I booked with hotels.com they cannot refund me my money. Hotels.com is responsible for this.

Please see article link below confirming the rates were lowered.

https://economictimes.indiatimes.com/industry/services/travel/tourism-ministry-plans-promotions-around-gst-rate-cut-for-hotels/articleshow/71404995.cms

Partner

2/10

Poor

26 Aug 2019

Verified traveler

The curtains were all of mold. We requested to be changed to another room. It was a struggle to get it done. The person at the counter basically said, \"That's how everything is at this place, there is nothing we can do\" Finally got to another room, the cover-sheet was full of rice, seems like someone ate on it. Finally someone came and replaced them with new ones. Stay away from this place, unless you are okay with mold and dirty walls and moldy curtains. Good luck if you are asthmatic!

10/10

Exceptional

20 Apr 2019

Michael

Always a great stay.

I have stayed here many times. It is my “go to” place in Hyderabad.

Family

8/10

Excellent

23 Feb 2019

Khalid

Good location ,clean and wide room i can come again to this hotel

4/10

Poor

22 Jan 2019

Verified traveler

I realy dont why its categorised as 4 stats hotel
A lot of insects and mosquitoes
Walls not clean with a lot of lines
At my last day they moved to a smaller room saying they have reservations for big groups!! And they wanna compensate me wifh two hrs late check out on 2 pm !!

I will never stay again or recommend to a friend
When i checked in i asked the receptionist for upgrade if available or some extra amenities and he said sorry sir we need to follow up the reservation!!

No bell boy at night yo help you with your luggage

10/10

Exceptional

07 Jan 2019

Verified traveler

Wonderful staff with mild manners.
Nice place with positive attitude.
Lot of good stores are nearby.
Busy with traffic, but room are quite and comfortable.
Food is average, but good restaurants are nearby.
I would stay again.

8/10

Excellent

05 Jan 2019

Verified traveler

Staff is well mannered, helping, and pleasing. Thanks Royalton.

10/10

Exceptional

29 Oct 2018

Maviya

EXCELLENT HOTEL!!!

it was a excellent hotel, they also gave me a free ROOM UPGRADE!!! WOW

Family

4/10

Poor

22 May 2018

Verified traveler

I paid ahead of time to make sure it would be a comfortable 1 week stay but instead I walked into smoke soaked room, dirty sheets and allergies! Breakfast was not included and I had to pay extra for visiting guests also. All of it came as a surprise even after payin ahead of time. I will not recommend such cheap minded managers and hotel servers. Never again at this hotel.

10/10

Exceptional

17 May 2018

Michael

Excellent stay

Great hotel and staff. Have stayed there many times and will continue to do so.

Family

8/10

Excellent

09 May 2018

Verified traveler

It was good i had best experience and staff was awesome too

8/10

Excellent

18 Jun 2017

Scott

Good stay with only one negative

Great staff who were very willing to help with whatever you needed. Breakfast each morning was good. Room was large and nicely furnished. The only negative of our stay was on our second night there was lots of very loud noise on the floor above us till 1-2am in the morning (we were on the 4th floor). This made it very difficult to sleep.

8/10

Excellent

11 Jun 2017

Sanjeev

The room was good but internet connection was very slow

6/10

Pleasant

29 Mar 2017

Verified traveler

Privilege rooms

Privilege rooms we saw were small and had very dirty windows. It seemed this did not matter to the hotel staff.
We got an upgrade and the facility was fine.
The breakfast was okay. The restaurant across has good tasting food.

10/10

Exceptional

15 Mar 2017

Puneet

Good choice for family, business and tourists.

Could not get much time to spend in the hotel. The stay was comfortable.

8/10

Excellent

22 Feb 2017

Michael

Nice place to stay.

I enjoy the Royalton. Have been there quite a few times.

8/10

Excellent

19 Feb 2017

Yashpal

Satisfactory, with areas of improvement

The room was quite good and the breakfast buffet was excellent. There was loud music being played till 12 30 in the night, which is really unexpected and disappointing.The TV does not have most of the channels. The location is not very good with the tiny roads filled with traffic. It is in the city center though, so good for travel. The service was satisfactory

6/10

Pleasant

16 Feb 2017

Vijay Kumar

Old style, OK OK types.

Old standard hotel. They asked me to pay upfront, my first time. House keeping staff very courteous, but not the front desk.

4/10

Poor

31 Dec 2016

Suketu

It was not so good for following reasons
1) I had to sort out booking problems on X-Mas night while actually I should have been enjoying.
2) Hotel's Reservation staff was not very co-operative. Mr. Manoj was good but other than that, I had
to fight for my rooms
3) While I paid for Privilege Room, I was given standard Room for One day and that After Fighting
I was given Privilege Room.
4) Had to fight for my privileges and was given on last day's night.
5) Only Good Part : Mr. Kalyan Restaurant guy was good,

Family

2/10

Poor

26 Nov 2016

Evy

Hotel was old. A/c was not working

We were very unhappy. The room was noisy from the worker cleaning at 3 am after the wedding party.
Guest were talking on the entrance and lift lobby at 3 am. Even when told to reception nothing could be done. 3 nights in a row the noise from cleaning the ball room affected our sleep. Bath room glass door was damaged. There were cockroaches everywhere .

6/10

Pleasant

19 Nov 2016

Verified traveler

Budget Choice

The price is low even for a 3 star hotel (although its listed as 4 star)

8/10

Excellent

26 Aug 2016

Verified traveler

Economic choice in Hyderabad

I got the rooms at a low rate, so I can't really complain about not meeting my expectations for 4 star hotel.

10/10

Exceptional

15 Jul 2016

Anand

Good Hotel with courteous staff.Nice place to stay. Value for money.

6/10

Pleasant

19 Apr 2016

Jawwad

Good hotel for a reasonable price...

We booked 2 rooms for 2 nights. It seemed very few people had heard of this hotel. The check-in process was fairly quick. The complimentary breakfast each morning was really good. Some things that need improvements are bath towels (not enough and appeared to be really worn out)and room service (several items on their menu were not available).

Family

8/10

Excellent

20 Aug 2014

Sreeram Viswamani

Clean, nice, comfortable rooms in the heart of Hyd

Awesome rooms, very comfortable. Highly recommended for business and leisure travelers. Staff is very friendly and helpful. Booked it when it was Mercure managed but found no service problem under Royalton. The glass door separating the wet and dry areas had gaps leading to wetting of the entire bathroom - this was provided as feedback to the receptive front desk. Hopefully, they will act on it.

8/10

Excellent

07 Aug 2014

Michael Hughes

Great stay

Everything excellent. Shower doors not cleaned properly. The room boy tried very hard with the materials supplied to him. They need guidance on how to properly do this and the cleansers needed for that. Beside that, everything was great. The breakfast buffet each morning was tremendous with several different items each day. Sadly, they were very rigid about early check in and check out, even though I have stayed there several times before. Most hotels of this class show some flexibility, especially to repeat customers. All staff super friendly and very responsive. Good value for the money. Was concerned about the recent change of ownership (used to be Mercure) of this property. But everything being well maintained thus far. Will use again.

8/10

Excellent

25 Jul 2014

Ghiyas Sharieff

Comfy Bed, Fantastic Service, Breakfast to improve

Very good except for a disappointing breakfast.

8/10

Excellent

16 Jul 2014

Verified traveler

There is No Bar and internet speed is low though it mentions 2MBps.

8/10

Excellent

04 Jun 2014

NJ Stationery

Excellent Housekeeping

Good Breakfast arrangement, Upkeep of the room, Excellent Gym.Will stay again and recommend to friends in business circle.

10/10

Exceptional

31 May 2014

sunny

Nice stay

Very nice hotel. My parents enjoyed the stay. Highly recommend.

10/10

Exceptional

17 May 2014

Verified traveler

The only issue at the hotel is there is no bar , as alcohol is not available

10/10

Exceptional

16 Apr 2014

Carlos

Pastor

Is very trust worthy

8/10

Excellent

15 Apr 2014

manoj

The rooms are clean and spacious. Would recomend the premier club room

8/10

Excellent

07 Apr 2014

RanaF

Overall nice hotel with great staff.

Overall experience was pleasing but the staff made the stay excellent.

Partner

10/10

Exceptional

05 Apr 2014

hemant

good

I was charged for early check in though rooms were vacant and prior request was given other wise everything was good I would stay again here its a very good value for money if you are a business traveller

10/10

Exceptional

01 Apr 2014

nishant shah

Best in class

Would love to go back again and again..

Family

10/10

Exceptional

20 Mar 2014

prabakaran

Very close to all important historical places

Nice and clean rooms. Wide spread of break fast. Very friendly staff. Warm welcome by the staff. Nice buffet dinner. All important requirements for travel is available here.

8/10

Excellent

07 Mar 2014

Sangita

An excellent hotel near the city centre!

Writing this review based on the feedback of our parents (84+ years) for whom we had booked this hotel. They were travelling on their own and needed a good comfortable hotel and near the city too. Based on the reviews we decided upon this hotel and booked a Standard King size room. On arrival it was upgraded to a suite and we were quite pleased about it.
The suite besides all the amenities had a leg massager too which can be greatly appreciated after a long day of sightseeing.
The staff had been very helpful and courteous. Food was good and they liked it much, though they could have only a little being small eaters. Overall they enjoyed their stay at this hotel.

10/10

Exceptional

07 Feb 2014

reijns

All good, wifi not great though

Very please with the stay. Very comfortable, clean, good service and nice food in the restaurant. Only negative: I can't believe that they charge you for wifi in a 4-star hotel (I've stayed in many MUCH cheaper hotels where it was free). And then on top of that, the connection was pretty poor. But that is really the only negative.

8/10

Excellent

25 Dec 2013

AD

Comfy Bed

Excellent

10/10

Exceptional

25 Nov 2013

Retired couple

Great hotel

Everything was impeccable. Only thing we missed was Scotscman bar, which was permanently closed and no other restaurant in the neighbourhood.

10/10

Exceptional

05 Nov 2013

Verified traveler

Excellent,!!!

8/10

Excellent

31 Oct 2013

Manjesh

Very Good Stay and Awesome Complimentary Breakfast

Overall experience was very good except the disgusting and rude behavior of the welcome and reception staff. Apart from this, the room was very clean, comforting bed, A/C was quite noisy, room design is good and room service was good. Most awesomeness which I would like to tell is the Complimentary Breakfast.

4/10

Poor

25 Oct 2013

A

Not at at happy with the Room alotted

Room which was alotted was not upto the mark ( Room number 104 ) inpite of me being LeAccord member .

10/10

Exceptional

21 Oct 2013

JAY WADHWANI

comfortable stay

hotel is excellent but location not good

10/10

Exceptional

20 Oct 2013

Abdullah

Great place to stay

Nice rooms
good food
best location
excellent staff

10/10

Exceptional

14 Jun 2013

Pankaj

Very Good hotel for the price!!!!!!!!!

Merucre Hyderabad is located in abids in a quiet street and is very good hotel for the price i paid for it (around 50 USD per room). However, they charge quite a lot for early check-in. In our case, i paid around 30 USD for early check in , despite giving them a call requesting for early check in next day.

8/10

Excellent

12 Jun 2013

rahul pawar

great location

good hotel

8/10

Excellent

08 Jun 2013

ravi

Good Hotel with the offers

Good hotel , spacious rooms. The Restorent is offering not many in the menu. menu is over priced. excluding restorent hotel is good.