Sari Ater Hotel & Resort

Indonesia , Bandung
BANDUNG, Jl. Raya Ciater
Show on Google | Website | Map

20 reviews shown

4/10

Poor

01 Feb 2024

Marlon

The rooms are old. There is a very high smell of sewer in the room and the washroom. The Ac in our room did not work and we were moved to another room. The same was still not cold.

Leisure Partner

10/10

Exceptional

02 Oct 2023

mohamad

Thank you staff

Very nice
Good hotel
Very nice staff
Only need new towels

Friends_and_family Family

8/10

Excellent

07 Nov 2022

Dwitra

We stayed at the Junior Suite, very close to the small pool just for the resort's guest. The room was very clean, adequate and the area is vety nice. Many outdoor activities.
Make sure you come to the public's pools early in the mornibg, because afternoon is very crowded

Leisure Family

6/10

Pleasant

08 Aug 2020

Shawn

Cheaper options are available

The facilities are outdated and are not worth the high price. For instance, the bathroom fixtures were corroded. The AC didn't work well and also leaked. There wasn't any hot water during our second day. I expect a better hotel for the high price. However, the hot pool was pleasant, good wifi, and great service are the things that I liked during my stay.

Partner

10/10

Exceptional

19 Sep 2019

WAI YAN

Great amenities hotel.

Amazing hotel with land area of 43 hectares. There are a lot of activities, example paint ball in Forrest, camping, flying Fox, water park, animals farm, eco tourist, water fall. However, I like the friendly staff and soak inside rejuvenate thermal pools at cool climate of 14° Celsius. 2 nights is too short to explore all amenities of the hotel.

Partner

8/10

Excellent

04 Apr 2019

Verified traveler

Service needs improvement. May be we were there when it was fully occupied.

Friends_and_family Family

6/10

Pleasant

31 Jul 2018

Ahmed

+fair, in front of the beach, quite, not bad breakfast.

- No kitchen, No microwave . No Internet

Family

8/10

Excellent

10 May 2018

mohamad

The break fast should be mor choise . expensive

It was very good stay hotel is expensive I stay more than 10 times and they did not give me spical any thing

Partner

10/10

Exceptional

10 May 2018

Dewi

Excelent

Partner

8/10

Excellent

23 Jan 2018

Verified traveler

too little time spent in the hotel to enjoy thr facilities. din get the chance to gry their breakfast as it was raining. first time trying their hot spring not bad... wanted to engage the massage for 2hrs but not sure why they only do 1hr... not used to the smoking habit in the cafe end up ordering room service for breakfast... staff understands english in reception, room service and housekeeping... thumbs up for that!

8/10

Excellent

05 Sep 2016

Verified traveler

natural hot spring

Hotel guests can enjoy free natural hot springs.delicious food under the hotel restaurant.but they only provide limited hair dryers.so we unable to dry our hairs before sleep.

8/10

Excellent

22 Aug 2016

Alex

Good hotel

Great hotel for relaxing in the natural hot spring pool..
But the room is not sound proofed, sound from next room and outdoor parking area are heard in the night..
Bad wifi too.
They give Free drinks in the refrigerator. Good!
It's worth to stay on.

Family

8/10

Excellent

12 Jul 2016

Meiko

The check in was uncomfortable, because I was specifically stated that I needed extra bed. But the receptionist said that it was unavailable. I think the hotel should inform us in advance if the extra bed unavailable. It was little bit funny because after I did a hard protest, the extra bed become available....

Family

8/10

Excellent

23 Oct 2015

Heinken

Nice stay

Stay was good. Friendly staff and checkin within few minutes. Free shuttle driver shows all around resort including camping area. All water available is spring water which they say safe for shower. But watch out your eyes as we feel irritation. Hotel gave warning notes everywhere which is helpful. Try to bring more fresh water along with you that will help

Family

4/10

Poor

16 Sep 2015

mohamad

RESERVATION PROBLEM

VENERE IS NOT GOOD I CAME TO THE HOTEL THEY SAID NO RESERVATION AND I CALL VENERE THEY CALLED THE HOTEL BUT THE HOTEL DOWEN GRADE THE ROOM FOR ONE NIGHT AND VENERE DID NOT DO ANY THING TO ME I PAY MORE FOR LESS ROOM.HOTEL TOWEL IS VERY OLD NOT GOOD.

Partner

6/10

Pleasant

07 May 2015

Verified traveler

Reasonable price.

Room condition was not good, don't expect private or executive relax, it's very crowded. But breakfast and tickets for hot spring pools already included in the room prices, it is reasonable price.

Family

10/10

Exceptional

05 Jan 2015

Verified traveler

Great Nature Hotel

Great Hotel With outstanding environment. This hotel really provides you a natural feeling with it. Had no regret staying here.

Family

10/10

Exceptional

05 Jan 2015

Verified traveler