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Protea Hotel Zambezi River Lodge
Etosha-Northern Region · Namibia
Ngoma RoadView location
7.6/10Very good25 Reviews
Cleanliness8.0/10 8.0
Service7.6/10 7.6
Comfort8.0/10 8.0
Condition7.4/10 7.4
Location8.6/10 8.6
Neighborhood8.0/10 8.0
Value4.0/10 4.0
Amenities7.4/10 7.4
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Protea Hotel Zambezi River Lodge
Nestled on the banks of the Zambezi River in Katima Mulilo, the Protea Hotel by Marriott Zambezi River Lodge offers a tranquil retreat just steps from the river and a short drive from the Caprivi Arts Centre. This lodge features an outdoor pool, a lush garden, and complimentary Wi-Fi.
Each of the 42 air-conditioned rooms includes a refrigerator, private bathroom with complimentary toiletries, and convenient amenities such as a coffee/tea maker and a desk. Guests can enjoy a meal at the Tafule Yaka Restaurant, order room service, or relax with a drink at the bar/lounge.
Additional amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. The Zambezi Museum, Katima Mulilo Open Market, and Katima Mulilo Stadium are also within a short drive.
Show less
With a stay at Protea Hotel by Marriott Zambezi River Lodge in Katima Mulilo, you'll be on a river, just steps from Zambezi River and a 4-minute drive from Caprivi Arts Centre.
This lodge is 1.4 mi (2.3 km) from Zambezi Museum and 1.6 mi (2.5 km) from Katima Mulilo Open Market. Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected.
Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this lodge consist of conference space and meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
8:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for English breakfast: approximately NAD 230 for adults and NAD 230 for children
- Airport shuttle fee: NAD 700 per person (roundtrip)
- Airport shuttle fee per child: NAD 700 (roundtrip), (from 12 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Afrikaans
English
Nearby attractions
Zambezi River
0.1 km / 0.1 mi
Zambezi Museum
2.3 km / 1.4 mi
Caprivi Arts Centre
2.4 km / 1.5 mi
Katima Mulilo Open Market
2.6 km / 1.6 mi
Katima Mulilo Stadium
3.2 km / 2 mi
Salambala Conservancy
38.3 km / 23.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 42
- hotel
- City centre
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Car hireExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room serviceExtra charge
Show 30 more facilities & services
- Laundry service
- Babysitting serviceExtra charge
- 24-hour security
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- Garden
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- Bar
- Restaurant: 1
- Smoking areaExtra charge
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- À la carte lunch
- À la carte dinner
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 0 m²DBL.KG
Room overview
Non-smoking room- Room size
- 0 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityProtea Hotel Zambezi River Lodge
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 0 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Protea Hotel Zambezi River Lodge
19
reviews shown
Stephen
Convenient and quiet stay on the way from Etosha to Kasane
Iris
Comfortable 2-night stay
Overall, I enjoyed my 2-night stay at this Marriott hotel. The best part is the view from the restaurant overlooking the Zambezi River, which is also the best place to catch the beautiful sunsets. I had dinner at the restaurant, which serves pretty good food. The buffet breakfast that was included in my room rate was also excellent. The restaurant staff is very friendly & accommodating. They even packed a breakfast box for me when I had to leave early in the morning for my transfer to Victoria Falls.
As for my room, it was spacious and clean, and the bed was really comfortable. There was a hot water kettle, coffee, & tea in the room, as well as a small refrigerator with a couple of bottles of water. The only downside is that the wifi didn’t work outside the reception & restaurant area. Since my room was close to the reception area, I was able to connect to wifi but it was too weak, so I still had to go to reception or the dining area if I really needed to get online. Other than that, this hotel was everything I needed for my short but comfortable stay in Katima Mulilo.
As for my room, it was spacious and clean, and the bed was really comfortable. There was a hot water kettle, coffee, & tea in the room, as well as a small refrigerator with a couple of bottles of water. The only downside is that the wifi didn’t work outside the reception & restaurant area. Since my room was close to the reception area, I was able to connect to wifi but it was too weak, so I still had to go to reception or the dining area if I really needed to get online. Other than that, this hotel was everything I needed for my short but comfortable stay in Katima Mulilo.
Richard
Food at restaurant was very good. Room was fine. There was no electricity for an entire day, which was not the hotel's fault. However, since the hotel knew that the electricity would be turned off by the town, it would have been nice to warn the guests so they could take a shower prior to the water being unavailable and charge devices prior to the power being shut off.
Verified traveler
In general, the stay was good. The views of the river are lovely and you can sometimes see hippos in the water. The food is good and the rooms are nice. However, due to a thunderstorm we were without power or running water from 12 hours one evening and I thought the response to this was pretty poor. No one from the hotel reached out to try and accommodate the power cut (and no candles/torched provided in the rooms) or even to explain what was happening (there was also. no back up generator). Also received no apology/compensation for having to spend the last evening/morning in the dark with no AC and no showers. .
Verified traveler
The place had a rundown feel to it. The connecting sidewalks in poor repair. The food was mediochre. Bathrooms and rooms could stand an upgrade. Lobby was nice.
Tangeni
The staff were very helpful and friendly. Really made the stay worthwhile. Room was clean but needs to be revamped, outdated.
Verified traveler
Protea Hotel Katima: A complete \"bleh\" experience
-Lack of staff; one person running the front desk with queue's of guests, phone ringing and other interruptions
-Lack of knowledge about Marriott Rewards Elite program. Followup by hotel management post-stay was extremely slow and demonstrated lack of knowledge, commitment and making things right
-Door handle to room 1 falling apart; required security to assist entering/exiting
-Absolute lack of energy or excitement across the property; from the dim lit restaurant; closed gift shop, frequently unattended bar, No Wi-Fi in the rooms at this property (to the degree it's false advertising that they say it's even offered)
-No drive, no passion, no interest.
The room itself was perfectly adequate; clean - thin sheets, working flat screen TV with minimal channels. Bathroom could use some deep cleaning but the basics were attended to.
I've stayed here three times for business now. Truly need to find an alternative.
It never improves at Protea Hotel by Marriott, Zambezi Lodge.
-Lack of knowledge about Marriott Rewards Elite program. Followup by hotel management post-stay was extremely slow and demonstrated lack of knowledge, commitment and making things right
-Door handle to room 1 falling apart; required security to assist entering/exiting
-Absolute lack of energy or excitement across the property; from the dim lit restaurant; closed gift shop, frequently unattended bar, No Wi-Fi in the rooms at this property (to the degree it's false advertising that they say it's even offered)
-No drive, no passion, no interest.
The room itself was perfectly adequate; clean - thin sheets, working flat screen TV with minimal channels. Bathroom could use some deep cleaning but the basics were attended to.
I've stayed here three times for business now. Truly need to find an alternative.
It never improves at Protea Hotel by Marriott, Zambezi Lodge.
Verified traveler
Great location, stay away from work
Hotel is of a great location, however the facility is not as advertised. No wifi in room although hotel information states the wifi in room, it is only available at the reception/dining area. However the area was locked out after 10pm. It is not very wise for business stay.
Mr
Maungas at Protea
We had a very pleasant stay, felt at home. Pleasant and friendly staff. Management out of this world, very caring.
Schaeffer
Superb location
Was just an overnight stop so we didn't linger. Hotel did NOT recognize any pre-payment via Hotels.com and made us pay again. Still awaiting Hotels.com response to my earlier notification of this problem. I need an $87 refund for the amount I had to pay directly to the hotel.
Verified traveler
Deck memorável ao pôr do sol
Hotel espaçoso, um pouco datado mas com potencial para uma atualização da decoração e dos serviços a oferecer. Pessoal um pouco ausente. Deck muito agradável que apanha tanto a luz do nascer do sol (ao pequeno almoço) como a do pôr do sol, para uma bebida ao fim da tarde. Pequeno almoço a melhorar em qualidade. Quartos espaçosos e confortáveis, mas água com pouca pressão na casa de banho.
wim
supergoed hotel aan de Zambezi
Prima hotel om een dagje te verblijven om daarna verder te rijden richting Botswana of vv
Hotel ziet er goed uit
Vriendelijk personeel erg behulpzaam
mooi uitzicht vanuit appartementen over de Zambezi rivier en evt met nijlpaarden en krokodillen
Kamer is luxe en comfortabel, prima bedden
Eten is goed, ontbijtbuffet zeer uitgebreid en uitstekend
Hotel ziet er goed uit
Vriendelijk personeel erg behulpzaam
mooi uitzicht vanuit appartementen over de Zambezi rivier en evt met nijlpaarden en krokodillen
Kamer is luxe en comfortabel, prima bedden
Eten is goed, ontbijtbuffet zeer uitgebreid en uitstekend
helen
good stop
Clean and quiet hotel, friendly staff, good place near border
ANNA TERESA
Ottimo hotel sul Zambezi Rover
Ottima posizione sullo Zambezi River sul quale si affacciano sia il bar sia il ristorante.
Camere molto ampie e luminose con vista sul fiume.
Ottima e varia la colazione cosi pure la cena. Personale molto gentile e disponibile.
Buona posizione per raggiungere il confine col Botswana per visite al Riverfront del Chobe National Park e a Victoria Falls in Zimbabwe.
Relax in piscina . . . una vera oasi.
Camere molto ampie e luminose con vista sul fiume.
Ottima e varia la colazione cosi pure la cena. Personale molto gentile e disponibile.
Buona posizione per raggiungere il confine col Botswana per visite al Riverfront del Chobe National Park e a Victoria Falls in Zimbabwe.
Relax in piscina . . . una vera oasi.
Antonio Mario
Relax a la vera del rio Zambesi
Exelente, en un ambito de mucho relax y confort. El servicio del restaurant muy bueno como asi tambien la comida.
Juan
Todo muy bien. Todas las habitaciones dan al río.
Muy bueno. Las habitaciones dan todas al río con un paisaje muy lindo. Son cómodas y tienen todo lo necesario. La única crítica es que en el cuarto había mosquitos.
GUIA4X4
Buena ubicacion
Necesitaria un restiling de habitaciones y baños
Albert
Nice location, lousy service
The hotel is beautifully located. But we found the administrative staff incapable and breakfast unacceptable. - If you bring your own breakfast and are willing to pay twice, you will be ok (it took over an hour of arguing to get our hotels.com voucher accepted as payment).
Location & surroundings
Protea Hotel Zambezi River Lodge
Ngoma Road, Katima Mulilo, Namibia
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Protea Hotel Zambezi River Lodge
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