Name: The Westin Hyderabad Mindspace
Address: Mindspace It Park, Hitech City, Hyderabad, 500081, IN

10/10

Exceptional

29 Jun 2026

rajendra

Great service and ambience

10/10

Exceptional

24 Jun 2026

Bilal

My stay at Westin for 5 nights was excellent. While the property is good, the staff is what makes the difference. Everyone that I interacted with at the hotel wants to make sure I am comfortable & taken care of. Truly amazing staff at Westin and would say the best I have seen recently.

The food options were great, the amenities were useful especially the pool and spa areas.

I would definitely recommend this place and will likely stay there once I am back in town.

Self

10/10

Exceptional

09 May 2026

Sreekala

Very pleasant stay. Staff are extremely helpful and friendly attitude. Good breakfast for international guests. I was feeling very safe and secure environment.

Business

10/10

Exceptional

19 Jan 2026

katyayani

Everything was excellent. The Manager forgot his name he was Punjabi Singh. He gave us excellent service constantly checking us through out our 5 day stay.
But breakfast menu is missing the taste that need to be improved.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Prafulla

Very happy with the service.

Partner

10/10

Exceptional

03 Jan 2026

venkat

Friendly staff and great stay

10/10

Exceptional

01 Jan 2026

Silpa

spotless rooms and great customer service.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Vipan

Superb stay.. the location, property, rooms, restaurants, facilities are par excellent.
The hotel offers one of the best breakfast. The team managing the breakfast is one of the best teams ever seen in 38 years of travel. I must mention names of Chef Sanjeev, Chef Rajesh Singh and Chef Surya Kant for managing their teams on live counter and service team for giving great experience.
The front desk led by Subashish was excellent.
The overall stay and experience is absolutely great 👍

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Ragava Khanna

Very clean and luxurious rooms

10/10

Exceptional

07 Jul 2025

SREEDHAR

Very quiet and comfortable stay. Close to major IT companies and nice restaurants around.

Business_and_leisure Self

6/10

Pleasant

16 Jun 2025

Pavan

Rooms need refurbishment

Leisure Family

10/10

Exceptional

14 Mar 2025

Robert

Business trip, great location for anywhere in hitec city

10/10

Exceptional

13 Jan 2025

Gautam

Large room with great view

Friends_and_family Family

2/10

Poor

12 Jan 2025

Sandeep

Not worth the pricing

Overall a bad experience.

Business

2/10

Poor

07 Jan 2025

Sridhar

Firstly i would like to start with mosquitoes in the room, followed by temp control (system seems from 1947 or so). On top.of all these i tried their buffet and the quality of food was so cheap and stale. They play music in the lobby so loud and in thebodd hours which can be heard in the room. Overall i wouldn't stay again there and please do get carried away by theor 9.0 rating and the toom pictures. Except for the prompt service rest all is not worth the stay.

Leisure Self

6/10

Pleasant

04 Jan 2025

Abhishek

On checkin I got a room that looked like a 3 star hotel room, run down. But after containing front desk got a better room on 21st floor, which was still below 5 star standards.

In terms of hospitality, was about 3 star, no where near the Oberoi or Trident level 5 star hospitality. An example, in breakfast buffet I had asked for a cup of filter coffee for my desk right in front of the counter. Did not get it after 10 mins, went back again asked for it, still did not get it after 10 more minutes. Next time I said I will take and go, the guy at the counter took his time and then said I am out of coffee with a giant smile on his face. I had to ask him why do I have to come and ask 3 times and still not get the coffee? Then his smile turned upside down as if I had scolded him, while I simply asked a simple question.

What I felt is this property is at best a 4 star in terms of the amenities, and hospitality is no where near that of a 4 star, while this hotel tries to portray itself as a 5 star.

Business_and_leisure Self

10/10

Exceptional

02 Jan 2025

Kalyan Chakravarthy

Everything is good.

Leisure Partner

10/10

Exceptional

01 Jan 2025

Swagnik

Excellent place

Leisure Family

10/10

Exceptional

30 Dec 2024

Jayanth

My stay and experience was awesome.

Business Family

10/10

Exceptional

26 Sep 2024

Andrew

Nice rooms, very helpful, pleasant staff

Business Self

10/10

Exceptional

01 Sep 2024

Gauravkumar

Everything was great

Business Self

10/10

Exceptional

31 Aug 2024

Shabnum

Nice experience - quick check-in, courteous and helpful staff, lots of options in the breakfast buffet. Convenient for those traveling on work.

10/10

Exceptional

24 May 2024

Youssef

Will come again

Amazing

Business

10/10

Exceptional

01 Apr 2024

Kalyan Chakravarthy

Everything is good. Good overall experience.

Leisure Family

10/10

Exceptional

28 Mar 2024

Amarnath

Ok

8/10

Excellent

27 Mar 2024

Susan

Lovely. Everything was great. Spa was amazing!

Leisure Family

8/10

Excellent

26 Dec 2023

shilpa

Quality standards have dropped… room facilities were not working properly… kettle, bath tub drainage, curtains were not cleaned. It was showing off that property is not maintained properly. Room services were delayed by 45 mins and towels were not replaced even post mentioning.

Friends_and_family Family

10/10

Exceptional

17 Nov 2023

Nikolay

Property is nicely located in a convenient area close to many technology companies in the area.

Business Self

6/10

Pleasant

10 Oct 2023

VIKRAM

Old beaten up building. $250 a night, have had much better experience and options.

Business Self

6/10

Pleasant

26 Sep 2023

Nekpal

So we have been traveling for almost one month and stayed repeatedly in marriot properties.
Tried the westin gurgaon, amazing stay and service thereafter stayed in JW marriot Chandigarh amazing stay and service again.
And then lastly Westin Hyderabad mindspace, service here was okay ONE THING I WANT TO HIGHLIGHT OVER HERE IS we are from US and have tried the wine BAD BOY a bunch of times and it costs around $30-40 at the max.
The property at hyderabad charged us 20k per bottle which comes to $245 per bottle.
I understand as a property you have taxes and stuff but charging like 6.5times more than the original cost and not having the price of bottle listed anywhere was huge disappointment.
I have spent almost 20lakhs in last month on marriot properties but because of this experience might not come again.
Thanks

10/10

Exceptional

10 Aug 2023

Bagavathy

Great hotel

Business Self

10/10

Exceptional

02 May 2023

Paul

The hotel held my room from the night before when I arrived at 5:30am. The staff were professional and always helpful, from check-in to concierge, to chauffeurs, to restaurant wait staff. They gave me a 3pm check-out at no charge. Room was immaculate, spacious, and felt new.

Business

10/10

Exceptional

15 Apr 2023

Benjamin Garcia

Nice and clean

Leisure Self

10/10

Exceptional

01 Jan 2023

Noah

I was absolutely overwhelmed by the quality of service at Westin. Nothing was too much trouble for the front desk and concierges who were attentive and proactive. Coupled with a great room and breakfast you couldn't ask for anything more. 5 stars*****

Business_and_leisure Self

10/10

Exceptional

23 Dec 2022

Ramana

Well maintained, service was excellent, friendly staff, excellent breakfast with different options.

Leisure Family

10/10

Exceptional

17 Oct 2022

Akshit

.

8/10

Excellent

02 Jun 2022

Rajesh Kumar

Compared to the other hotels of same level, the vanity and toiletries are not provided as expected.

Leisure Family

10/10

Exceptional

25 Jan 2022

Verified traveler

Shower did not drain well

Partner

6/10

Pleasant

13 Jan 2022

Jalaja

I liked the breakfast spread but the service for the rooms is not up to the expectations

Leisure Family

8/10

Excellent

09 Jan 2022

Sarat

Friendly staff
Clean
Prompt room service
I didn’t like the idea of ordering food to room by an app.it didn’t work and too complicated

Business_and_leisure Family

8/10

Excellent

06 Jan 2022

Som

Great rooms, excellent staff! Great breakfast buffet!!

- Their Italian food is edible, but nothing to write home about.
- Their \"loaded Nachos\" was a miserable joke!
- A multitude of options for Indian food, both North and South Indian, plus good food!!
- Their bar is open till 3 AM, with a 24-hour room service - a major plus!

Leisure Self

10/10

Exceptional

28 Nov 2021

Kei

Excellent business hotel in the IT dominated Hitech City part of Hyderabad. Fantastic staff at front desk especially Arpit and Narinder. Fantastic waiters like Gaurav and Poona. Awesome house keeping and room service person (forgot their names)), and definitely get a massage from Dinh (spelling?). It’s awesome. Location Is excellent to get to the nice, cool parts of town. Excellent breakfast. Many restaurants to choose from for other meals. Beautiful surroundings. But really, excellent staff very, very eager to provide top notch service. Use their car service to go sight seeing. Definitely worth it. Beautiful modern rooms. Did I remember to say “excellent service”?

Business_and_leisure Self

6/10

Pleasant

01 Oct 2021

Himanshu

Marriot hotels are struggling, especially /w Food

Check-in was smooth and fast. Rooms are clean and comfortable.

And that’s it.

Food ordered via in room dinning was very disappointing. Also had dinner at Casbah restaurant, horrible food. Large non veg platter … all items were bad and the humus + pita was unbelievably bad!

At the check out no one bothered to even ask how the stay was. Just collected the money and moved on.

When I did provide feedback I was sheepishly offered a packed breakfast as compensation for ₹10k charger for the bad food they served.

I chose to just walk away and will take my business else where.

I feel Marriot is struggling as a brand… this is twice in a row on marriot properties in Hyderabad.

My earlier stay at Sheraton Hyderbad was worse than this… so maybe it’s improving but still not good enough.

Business

2/10

Poor

28 Apr 2021

Verified traveler

It was good couple years back but surely not close to 5 star hotel anymore with dirty pillows, linen, bed and the room itself seems so old with creaking wood floor. Chefs and waiters touch food with bare hands .. omg..Will not recommend or stay there again.

Leisure Self

10/10

Exceptional

16 Feb 2021

Sudhir

A beautiful hotel in a great Location

It's a fabulous place to stay. The food is delicious with luxurious rooms and the property is incomparable.

Good hospitality, we were warmly welcomed by Priya she is very friendly, cooperative and courteous.

Will surely come back again.

Friends_and_family Family

10/10

Exceptional

01 Jan 2021

KEERTHI

Best in Hyderabad

Have been to this place they are really good

Partner

10/10

Exceptional

24 Nov 2020

Prakash

Best Hotel Ever

Abusolutely loved it

Friends_and_family Family

10/10

Exceptional

11 Oct 2020

Sk

WESTIN.....!!!! Loved it.. planning for the next weekend again

Friends_and_family Family_with_children

10/10

Exceptional

12 Mar 2020

Souvik

Amazing Hotel

I have been with Westin in the past for business. For the first time with family. This is an incredible hotel. Amazing services and hospitality. The rooms are perfect and the food choices are mind blowing

Friends_and_family Family

10/10

Exceptional

05 Jan 2020

Claire

Great stay management and front desk staff were great,

Friends_and_family Family

6/10

Pleasant

26 Dec 2019

Verified traveler

Ok if you can’t go elsewhere.

The couch and seating in the hotel room were filthy. The spa had nice amenities but the condition was not great. In general this hotel is threadbare. The service overall was a disaster. The front desk locked my Corp card by running it has debit and trying to bypass the pin. Room service mess ups, gross cuticle clippers in the spa, and creepy staff, and an overall logistical mess made this a subpar stay. The lady at the bonvey desk was particularly prickly. She would do the bare minimum and insist it was my fault. Later it was always shown to be her misdoing. I don’t recommend this hotel, but it could be worse.

Business

8/10

Excellent

09 Nov 2019

Farzana

Excellent service

Clean and comfortable. Excellent service from all staff - Harish, Suraj, Jindo and Divya to name a few. All willing to go out of their way to assist and make you feel comfortable. Good variety at breakfast. Only negative is that the furniture looked a bit worn out.

Business

10/10

Exceptional

07 Nov 2019

Verified traveler

Everything was SUPERB especially all the staff from housekeeping to the chefs

Business_and_leisure Partner

10/10

Exceptional

01 Nov 2019

Verified traveler

The highlight of my trip!

The staff at the Westin could not have been more helpful and accommodating. I was only in Hyderabad for 1.5 days for work, and the Westin's delicious restaurants and supportive staff turned what could have been a stressful few days into a nice stay. I highly recommend the restaurants, and that guests take advantage of the business lounge and airport transport services. Everything ran smoothly and was delivered with a nice personal touch. If only all business trips could be so nice!

Business

10/10

Exceptional

07 Oct 2019

Jonathan

good hotel

Good hotel. Nice restaurants and service. Nothing to fault.

10/10

Exceptional

03 Oct 2019

JoJoMK83

My second stay at Westin Hyderabad (last time 2 years ago). Fantastic service, clean room, excellent food. It is one of my favourite hotels in this part of the world

Leisure Partner

10/10

Exceptional

19 Sep 2019

Lara Christie

Way ahead of the game

I really love this hotel...and I rarely say that about business hotels. Everything was perfect. Service was over the top.

Business

10/10

Exceptional

25 Aug 2019

Roland

Wonderful Hotel!

A great oasis for a stay in the city. Especially wonderful is Vijay (Chef at the Italian restaurant) and his impeccably prepared, authentic Italian dishes, and Sumi - one of the restaurant’s great wait staff!

Friends_and_family Friends

10/10

Exceptional

16 Mar 2019

Vikram

Nice place!

It was great place for the end my wonderful trip to India!!

Family

2/10

Poor

05 Mar 2019

praveen

Worst customer service

They took security deposit of 260$ and it’s been more than 2 weeks and they didn’t event initiated the refund. I tried calling them about 10 times and no one answers the phone, sent them few emails and no reply.

8/10

Excellent

04 Mar 2019

Verified traveler

Good place, a little old but clean. Food options are ok, 3 restaurants, a little on the expensive side for India but it is what you would expect in a 5 star hotel

10/10

Exceptional

26 Dec 2018

Kinnary

Staff were very accommodating and attentive to your needs. All the way from the bellmen, front desk and dinning staff. Great location to the city.

10/10

Exceptional

23 Dec 2018

Verified traveler

Fantastic hotel! Would stay again if in hydrabad!!

Great hotel! Staff couldn’t of been better!! Any issues were fixed straight away. Room was so spacious and very comfy. I can’t explain how nice the hotel was. The driver was at the airport when we come out which a lot of hotels in india give you excuses for why that are not there, but Westin were there and very professional. Hotel room service was very nice and tasted great!!

Partner

4/10

Poor

22 Dec 2018

EM

Arriving at 3am I was apparently up-charged on something I thought was described as a no cost upgrade. On checkout it turned out it wasn't; this was a frustrating situation.

The room twice had an issue with water leaking from the ceiling.

In-room staff was very good.

Business Self

10/10

Exceptional

31 Oct 2018

Verified traveler

Great service and comfortable stay!

The service was amazing! The Housekeeping Manager addressed a concern about the minibar personally and checked on me during my 5 night stay. The desk manager also arranged for me to go to a drug store, to get medicine for a brief illness. They were so helpful!

10/10

Exceptional

11 Aug 2018

Raj

Nice Hotel. I really enjoy the buffet breakfast and is one of the prime reasons I stayed again at the hotel. Chef Rajeev took special care of me while I was there arranging a Mong Dal Ka halwa I missed on one day as well fresh cut Mangoes. The staff at the restaurant is excellent

8/10

Excellent

07 May 2018

Verified traveler

Never disappoints

Great gym and three restaurants for a choice of dining

10/10

Exceptional

03 May 2018

Harry

Excellent stay

Excellent stay, nice staff, easy checkin. Room was clean and service was good

6/10

Pleasant

17 Feb 2018

Verified traveler

Too many mosquitoes in the lobby area

10/10

Exceptional

26 Jan 2018

Sandra

A wonderful experience at Westin!

6/10

Pleasant

23 Jan 2018

Verified traveler

Online customer service is pretty terrible. Took a few days to respond to a single email. After they finally returned an email, I requested to book early check-in and a shuttle from the airport. A few days later my team landed in HYD and there was no shuttle and when they got to the hotel no confirmation of early checkin.

4/10

Poor

03 Jan 2018

Pras

Hotel in renovation with poor new management

- Entire floor we stayed is in renovation (in addition to other floors). Never informed on Expedia website or during or after booking.
- Dust and renovation material all over with sounds even when we are in the room
- Service is very poor to the extent I asked if the management changed in the last year (as we stayed in this hotel for years and were always impressed before), they replied yes
- Have to call 3 times for every service request

- Hotel management cannot be reached by Expedia staff or by me for simple requests despite multiple phone calls prior to arriving
- Despite prior notification, sent a small car where we have to sit with luggage in our laps

- After complaining repeatedly, Manager was apologetic, gave a free dinner and gave toys to kids, which is typical of this hotel staff courtesy and hospitality

- After all the complaints, gave me wrong bill for extraordinary amounts.
- I called to rectify. Reception staff agreed that the bill was wrong and sent me a new bill by email. Again charged another person room charges on my bill. Got fed up and notified Amex for a dispute.

- Overall extremely disappointing reflecting new management as this was not our experience before.
- MarK, manager was very receptive and tried his best to satisfy us on last day. But even he cannot compensate for the overall culture (poor service, lack of attentiveness to calls)

2/10

Poor

22 Dec 2017

Prakash

High end Days inn not a Westin

Booked a larger suite (1000sft) $250 per night, but the front desk at the check in blamed it on Orbitz and gave me a regular room. Front desk guy said that my room has most beautiful views and ended up with dirty slums. See the attached pictures. A/C does not cool the room below 20c even if you set it to 18.5c. Have to wake up every night with sweats. Have to complain to stop the drilling going on my roof 3 times. Next day speakers blowing with security testing. Nobody informed me about it. When complained, front desk gives you a blank look. Don't book a suite here. Stay in the $100 regular room, if you have to stay here and will save money. Lots of crowds at the break fast buffet, and the staff don't know who to serve. It's at best a high end Days inn not a Westin, by any stretch. I stayed at many SPG Westin hotels, and this is not a Westin.

10/10

Exceptional

21 Dec 2017

subbarao

Excellent

Best service
I stayed in most of hotels in hyd before
So far this is the excellent one
Highly recommended
Courteous staff , excellent service
Very happy to stay in this property

8/10

Excellent

10 Nov 2017

Mischa

Great business hotel in Hyderbad

Great business hotel, the staff here are super helpful and great. Rooms are spacious and clean. They hotel helped me with early checkin which after a 24 hour journey was very much appreciated. Pool area great and relaxing in such a busy city. Spa service was very relaxing, excellent massage. Would recommend this hotel for a trip in Hyderbad!