Name: Quality Inn Greenville near University
Address: 821 South Memorial Drive, Greenville, 27834, US

8/10

Excellent

06 Jul 2026

Laura

Staff friendly and breakfast convenient

Family_with_children

2/10

Poor

28 Jun 2026

William

My room
Smelled like a sewer. The ceiling was leaking on to the dresser.

Self

8/10

Excellent

19 Jun 2026

Richard

Room was clean, property well maintained. What wasn't acceptable was extremely low water pressure and the shower spewed water everywhere from the shower head. I have a lot of hair and took for every to rinse it out. We didn't need room cleaning but wanted fresh towels, was told to put them outside the room and they would put fresh in. We left for the day for my granddaughters HS graduation on a 101 day, there were no fresh towels, wash cloths to take a shower when we returned that night. Had to get back in the car and drive to the lobby to get some. Other than that the room was decent but mattress, King size, was not very uncomfortable.

Family

10/10

Exceptional

26 May 2026

Elaine

I forgot my slippers so use bath mat to walk on floor. The room was spotless clean. Bed was comfortable. Its old style property but well maintained . My only issue was a chair just looked worn. Faded to the point I didn't want to sit in it. TV table were old school but that was fine.. caught a fair price for a very clean room.

Self

10/10

Exceptional

25 May 2026

Marie

Clean, well maintained, stay there regularly.

Partner

8/10

Excellent

24 May 2026

jamar

The stay was ok but the reservation was ssa

Friends_and_family Friends

4/10

Poor

14 May 2026

Denish

Didn’t eat

Family_with_children

6/10

Pleasant

12 May 2026

Kevin

Asked for a non smoking room, none were available when I got there. I am a smoker. So I just took

10/10

Exceptional

09 May 2026

William

Stayed here for ECU Graduation. Honestly not a hotel I would normally choose. We were very pleasantly surprised. Lovely, very clean room. Everything looks new. Excellent experience

Partner

2/10

Poor

09 May 2026

Jerab

The room was absolutely filthy. Previous tenant’s trash and leftovers were in the fridge and microwave. The room smelled pungently of smoke. The previous trash and floor hadn’t been swept, the desk had some sticky substance that hadn’t been cleaned. and the linens had all sorts of stains and hairs in them.

The front desk staff who checked us in was friendly, but that was the only redeeming quality. We ended up buying febreeze and lysol spray to make the stay more tolerable.

Family

2/10

Poor

09 May 2026

Jonathan David

terrible quality hotel and gouged on prices due to graduation

4/10

Poor

08 May 2026

Angie

Our bathroom door was broke and wouldn’t close. The beds were hard. The extra chair had half the covet on and it was nasty. We were safe and the staff was friendly. Just a few things that needs to be addressed

Family

8/10

Excellent

06 May 2026

Edward

I was pleasantly surprised. Nice staff. Clean room and parking lot. Much better than that Motel 6 across the street.

Self

4/10

Poor

06 May 2026

Linda

The front desk staff was very professional. After we took our things to the room, we left to go to the hospital to meet our new great granddaughter on returning and going to bed, I pulled the sheets back and there were stains on the sheets ( I took a picture, but I don't see any where that I can attach it to this review). Very disappointed to see this, therefore was leary that the room was clean. The next morning, the coffee pot only made one cup of coffee and never worked again. My husband and I did not feel comfortable about taking a shower there so we just got dressed and prepared to check out. We did not eat anything from the Continental breakfast, which only offered waffle or sausage biscuit, no fruit or egg. We did not mention anything at checkout, because did not feel it would accomplish anything. We will be choosing another hotel in the future.

Partner

2/10

Poor

25 Apr 2026

Joseph

.

4/10

Poor

24 Apr 2026

Sudip

A big truck parked all night making lots of noise

10/10

Exceptional

22 Apr 2026

Sharon

Breakfast menu lacking selections,
If you want just a waffle and a microwave sausage biscuit or a bowl of cereal
Otherwise you need to go across street to Waffle House

Friends_and_family Friends

4/10

Poor

22 Apr 2026

Kristin

Room smelled like smoke. Got another room with was occupied and then finally got a third room which was just ok.

Friends_and_family Family

4/10

Poor

21 Apr 2026

Joseph

Cockroaches outside room door. Terrible water pressure, bed extremely hard

10/10

Exceptional

19 Apr 2026

Deborah

I really like the fact that it is a motel because you can park right in front of your room rather than going through a large hotel down the hallway, etc.

Partner

2/10

Poor

14 Apr 2026

Walter

Never gonna book again with this company very uncertified with this company in this area

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

PATRICIA

Nice room, bed was very comfortable

Partner

10/10

Exceptional

10 Apr 2026

Sara

The hotel and staff were great!!!! I have stayed a week at a time and loved it

Family

4/10

Poor

09 Apr 2026

Marnie

Website advertised an inside entrance facility but it wasn’t. The door knob was wobbly. The sheets were not clean. The breakfast offered was a diy waffle or microwave breakfast sandwich.

Friends_and_family Friends

8/10

Excellent

08 Apr 2026

Peter

Clean rooms nice staff

Self

8/10

Excellent

28 Mar 2026

Sarah

Clean, updated, quiet, the breakfast needed a little more options but all and all comfortable.

6/10

Pleasant

28 Mar 2026

Heidi

The free breakfast was pretty minimal. The room had damage (holes in the wall, wall trim coming off, lights not working) but it still was a valued deal. I will stay here again if the price stays low.

Friends_and_family Family

6/10

Pleasant

24 Mar 2026

Leanne

Great for a quick sleep and shower

Self

8/10

Excellent

23 Mar 2026

Alan

Room was clean and staff was friendly. The breakfast left a bit to be desired, but it got us off and running for the day. No fancy frills, but an adequate establishment if you need an acceptable place to lay your head.

Partner

10/10

Exceptional

22 Mar 2026

Christopher

dont know

Self

6/10

Pleasant

21 Mar 2026

alicia

It was ok, noisy at times. Pillows are not comfortable at all. Probably will bring my own if I decide to come back. When I arrived sink wasn’t working, nor toilet, but they fixed it immediately. I would recommend though.

Self

8/10

Excellent

21 Mar 2026

Brenda

Clean room

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Gloria

Room was clean. The only complaint I have is the breakfast options not too many..

Self

4/10

Poor

15 Mar 2026

Donna Bivens

I walked into my room which smelled like it had been moped with a sour mop. luckily I had room spray . Then later I walk into the bathroom to find a dirty wash cloth and used bar od soap in the bathtub not to mention the shampoo container was empty

Family_with_children

4/10

Poor

14 Mar 2026

Katell

The desk attendant was exceptionally rude.

Partner

10/10

Exceptional

09 Mar 2026

Gustavo Alberto

Friendly staff. Room was clean and refreshed recently. The tub neceser some work. The comp breakfast can be upgraded.

Self

10/10

Exceptional

07 Mar 2026

Wesley

Sheets were dirty

Friends

4/10

Poor

02 Mar 2026

Roberto

Requested and booked a NON SMOKING room. Upon entering it smelled like an ashtray! Room seemed to not been swept! Found an expired Xbox gift card on the stained seat! Which was obvious it has not been cleaned! Some kind of DEAD BUG on the painting on the wall! Has not been cleaned either! Informed front desk and was told it was an old building and the smell most likely comes from the old vents!! Only reason had to stay was everywhere else was completely booked! Hair dryer did not work they sent militance to fix and could not since the right tools were not available since outlets are not secured which exposed the electrical wires! Apparently housekeeping came in when we were not there and picked up the dirty towels without replacing them even thou the sign in the room states housekeeping does not come in unless requested! Thankful nothing was missing! Very laid back I don't care atmosphere from staff! They mention breakfast but in reality you have to microwave your prepackage biscuit! Would not recommend unless you really and I do mean really can't find any other place! Should of paid attention to the PAY UP FRONT RED FLAG!! I travel a lot and never experienced anything like this!!

2/10

Poor

01 Mar 2026

Christy

The room was permeated with an unsuitable illegal smell and was not suitable to stay in.

Self

10/10

Exceptional

27 Feb 2026

Marie

The room and staff were excellent

Family

6/10

Pleasant

17 Feb 2026

Damon

Nice place for the money. No frills or anything special but gets the job done

Self

10/10

Exceptional

17 Feb 2026

Ray

Convent to hospital

8/10

Excellent

13 Feb 2026

Scott

Room was in great shape. The staff was very nice and everything worked in the room. Recommend this hotel if you need an overnight stay in Greenville.

Business_and_leisure Partner

8/10

Excellent

09 Feb 2026

Travis

The room was clean. Staff was nice

Leisure Self

4/10

Poor

08 Feb 2026

Audrey

It was a cold night and when we got to our room it was freezing cold and we had to wait a while for it to heat up.The unit was very noisy and woke me up all might when it cycled on. I didn't realize this was as budget an option as it turned out to be. Not for me I would not stay again. Very basic bathroom.

Leisure

8/10

Excellent

07 Feb 2026

Crystal

Clean room, courteous staff.

10/10

Exceptional

01 Feb 2026

Michael

Clean room and very spacious

Leisure Friends

10/10

Exceptional

24 Jan 2026

Angela

Cleanness

Business

4/10

Poor

15 Jan 2026

Carmen

The room wasn’t clean there were toothpicks on bed and floor, dirty socks and a roach.

Friends_and_family Family

4/10

Poor

12 Jan 2026

Carmen

Hotel experience was not the best experience first to start off with two pick on the bed and then more toothpicks on the floor after that there were dirty socks next to a chair later in the evening we found there to be a roach in our room. Very disappointed with this stay. The room and bathroom was nice but not a good stay. Staff was not great

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Kendra

stuff was great, room was okay

10/10

Exceptional

18 Dec 2025

Finis

The staff are, friendly. The rooms are clean. The people who work, try their very best to accommodate you.

Leisure Self

10/10

Exceptional

13 Dec 2025

Lynn

room clean, staff check in was efficient and helpful.

10/10

Exceptional

10 Dec 2025

Roger

Yes

Leisure Self

8/10

Excellent

29 Nov 2025

Brittany

The property was very quiet and the staff was amazing as well

Leisure Partner

4/10

Poor

28 Nov 2025

Todd

I stayed 3 nights. I came down from Pennsylvania to visit my daughter at ECU. I made the office aware in the morning that my sink was clogged and the sink wasn't going down. I was told that maintenance would be right up to unclog it. I was in my room for 2 more hours before I had to l no one came. I came back 5 hours later and the sink was still clogged. When I checked out. I told the office that no one came to my room, and was told the owner would call me, but after a week, no one has called. What the Quality Inn doesn't understand is my daughter is a freshman, and I will be making multiple trips a year to visit her. So yes, I could be a repeat customer, if I am taking care of. Why would I go back to a hotel who doesn't care about their guests?

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Ishwann

Love the stay there peaceful and good breakfast

8/10

Excellent

20 Nov 2025

Vanna

Clean close to where i needed to go and i got an early check in

6/10

Pleasant

17 Nov 2025

Garwood

Staff was courteous. The room needed attention. I found candy bars under the cushions of the couch. Floors needed to be swept or vacuumed.

Partner

8/10

Excellent

17 Nov 2025

William

The staff was very friendly

Leisure Family

10/10

Exceptional

16 Nov 2025

Timothy

I checked in at 8pm and left at 5am, so the breakfast didnt matter to me. I was in Greenville for the ECU game and only needed aplace to sleep for the night, so the things that were bad didnt bother me to much. The tv i couldnt get to work and the bathroom sink wouldn't drain. Also whoever dod the flooring in the bathroom didnt measure as theres one peice with a noticeable gap in it between the other pieces. Also looked like paint splatter specs on the floor near the tub. As I said earlier i wasnt there long just needed a place to sleep after the game begore driving back home, so i let the person in the office in the morning know of these issues.

Leisure Self

10/10

Exceptional

09 Nov 2025

Heather

Clean room and courteous staff.

Business Self

10/10

Exceptional

03 Nov 2025

Jennifer

Everything was clean, fast and prompt

Leisure Partner

10/10

Exceptional

01 Nov 2025

Heather

Rooms were very clean. The hotel was quiet. Breakfast was always ready at 6 am. Excellent stay, and i will be staying again

Business Self

10/10

Exceptional

29 Oct 2025

Roger

The room was very clean and the staff was very friendly and professional

Leisure Self

10/10

Exceptional

25 Oct 2025

MARY C

very nice for a motel

Leisure Family

10/10

Exceptional

22 Oct 2025

James

Air and heat comfortable as both were needed. Parking and safety excellent.

Leisure Self

8/10

Excellent

18 Oct 2025

Brianna

The rooms were decent and fairly clean. Definitely could be cleaner. You could tell some areas weren't wiped down like the shower canisters. Front desk staff could work on being more courteous. They weren't necessarily rude but they weren't friendly and welcoming either.

Business Self

10/10

Exceptional

30 Sep 2025

Jill

I expected this to be

8/10

Excellent

29 Sep 2025

Andre

Great staff, safe area, family friendly, thankful for the workout room

Business_and_leisure Family_with_children

8/10

Excellent

28 Sep 2025

Sandy

Comfortable bed, convenient

Leisure Partner

6/10

Pleasant

27 Sep 2025

Marsha and Scott

Not your usual Quality Inn! 😝

Blah, overpriced , neede updating, sheets were thin and didn’t fit well, breakfast was not good. Brown o j. Cold coffee, no water pressure in the room sink. Very dissatisfied as choice hotels are always our go to.

Business

10/10

Exceptional

26 Sep 2025

Ted

Very clean and nice!!

8/10

Excellent

22 Sep 2025

Lawrence

The place was convenient, clean and comfortable. The staff friendly and welcoming.

Friends_and_family Family

6/10

Pleasant

22 Sep 2025

Jim

The hotel staff were incredibly friendly. However, the room we were in was a non-smoking room, but it had a strong smell of cigarettes or pot smoke that was quite noticeable when we entered. I was okay with it, but I wanted the hotel to be aware of the smell before we occupied the room to avoid being charged a $150 cleaning fee. So, I picked up the room phone to call the front desk, but discovered that the phone didn’t work. I then used my cell phone to call the hotel, and they informed me that our room was adjacent to a smoking room, which explained the smell.

Despite this issue, the hotel had some positive aspects. The towels and linens were new and looked very clean. The room was clean, and the maid service was satisfactory.

The air conditioning was older and therefore noisy, but it kept the room comfortable. The breakfast served from 7 to 10 am was good but had limited options. There was cereal, fresh waffles, prepackaged sausage biscuits, muffins, fresh fruit, yogurt, coffee, and juice.

In my opinion, the price for the room was high for the value we received. However, we were happy to have a room close to campus during Family Weekend at ECU. We had booked it months in advance and were told that we had gotten a really good rate.

Friends_and_family Family

6/10

Pleasant

22 Sep 2025

Tara

It was just okay and wouldn’t be my first choice for a hotel. Rooms are outdated and blankets are very thin.

4/10

Poor

21 Sep 2025

Christopher W

Floor was unswept, caulking in the bathroom was really dirty, several places on the wall and bathroom door had what appeared to be mucous, blood or other body excretion.
Door was hard to lock and was very loose. There was a large gap under the door too. Lots of age on this place, not a great area of town. Sorry I made the mistake and booked it. Ended up leaving after 10 minutes and found a room somewhere else.

Leisure Partner

4/10

Poor

20 Sep 2025

Tara

Parking was good. The room was nonsmoking but smelled badly of smoke. There was hair on towels and sheets. The bed was pretty comfortable.

6/10

Pleasant

19 Sep 2025

Carlos

No body clean the rooms

2/10

Poor

19 Sep 2025

Cesar Alfredo Baldenebro

I checked in and they said the room was not paid for . I showed my recept but it didnet matter and they made me pay for the room with a diffentt credit card.

8/10

Excellent

31 Aug 2025

Verified traveler

Good and clean places to stay

Stay there for 2 nights and the place was nice and clean . The tv remote was hard to work but I got it work . The outside of the being is outdated , but you are close to many food places.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Devin

Very good hotel to stay at if in the area! Very nice staff!

Business Self

4/10

Poor

30 Aug 2025

Verified traveler

Horrible “breakfast” choices

Decent hotel, but the breakfast (if you can even call it that) was awful! Literally just waffles and two kinds of boring cereal. And the Waffle mix was empty when I got there, and it took the worker almost 20 min to fill it. So I had a nasty frozen sausage biscuit that was the only other solid food choice. There was yogurt, but a tiny cup. And the orange juice was awful. Horrible! And housekeeping comes around every morning by 9, I guess I won’t sleep in. There was no option to put a quiet sign on the door.

Friends_and_family Family

6/10

Pleasant

29 Aug 2025

Clarence

Place could be better

Business Self

8/10

Excellent

29 Aug 2025

Clarence

Place not bad but wouldn't be good with kids no breakfast like they say

Business Self

6/10

Pleasant

28 Aug 2025

Michael

It was okay for one night

6/10

Pleasant

24 Aug 2025

Bryan

The non smoking rooms reeked of smoke. Had to have my room changed because of it. Staff was super kind with everything.

Business Self

2/10

Poor

23 Aug 2025

Draven

Nightmare!!!!!!

The rooms and beds were filthy. Old used bandaids in the bathroom sink, bed lines had recent stains and the hotel is old and smells.

Friends_and_family Family

8/10

Excellent

23 Aug 2025

Marian

Hotel room was clean and staff very friendly. I would stay here again.

Leisure

8/10

Excellent

22 Aug 2025

Diana

No problems. Checked in online. Got right in the room very clean and had good experience

Friends_and_family Family

10/10

Exceptional

21 Aug 2025

George

Ok

10/10

Exceptional

21 Aug 2025

Deontre

A lot of good food places

6/10

Pleasant

20 Aug 2025

Maureen

The internet didn’t work half the time. And they came to clean my room at 4 pm when I had just returned from my daily activities.

Business_and_leisure Self

4/10

Poor

18 Aug 2025

Sharease

Short Stay

This hotel is ok for just a quick stay. Sleep there and leave. My room wasn’t the cleanest. I did not step foot in that shower. Floors were not all that clean. Online pictures are deceiving lol. Bed was at least comfortable and had nice tv channels.

8/10

Excellent

09 Aug 2025

Peggy

Good for short stay

Room was comfortable TV options were none existent couldn’t get anything but TBS bathroom could be cleaner but worked for us couple of nights

Friends_and_family Family

2/10

Poor

05 Aug 2025

FAY

The young woman with whom I checked in was extremely rude. Obnoxious.