Name: The Khayangan Dreams Villa Umalas
Address: Jl Tegal Cupek II Br. Anyar Kelod Kerobokan, Kerobokan, 80361, ID

2/10

Poor

30 Dec 2019

James

Property did not look like the pictures. AC doesn’t work in a place that was 90 degrees and humid, phone didn’t work, WiFi didn’t work, sheets smelled. Pretty much was forced to pay the cancellation because we were on a tight schedule and didn’t want to argue with the manager that barely spoke English over the phone.

Leisure Friends

8/10

Excellent

07 Dec 2019

Verified traveler

Air con was very weak, sharp steel pipe found near pool, bath had hole in it, toilet wouldn’t flush properly, power issues with room and fridge keeping stuff cool. Pool was however clean, sound system to watch movies great, nice and private villa for a couples getaway. Not really recommended for people with little ones. It’s a beautiful villa that could be magic with some more tlc. Staff are beautiful. 4 out of 5 😊

Leisure Partner

8/10

Excellent

27 Feb 2017

Kenneth

The Room we booked did not match the advertising 1 bedroom pool villa was small and disappointing,we said that we were very upset with our room and they showed us the 3 bedroom villa which was very nice and we were upgraded to this very nice.Staff very lovely and helpful

Partner

8/10

Excellent

13 Jan 2016

Verified traveler

The villa was lovely and quiet. We neede transport to get to eateries and shopping and the transports service was a bonus. Thank you!

10/10

Exceptional

01 Jan 2016

jatin

Nice and quite

It was very nice and fun filling experience . The only issue we had was getting a taxi to Kuta or Legian.

8/10

Excellent

19 Feb 2015

vicky

Good hotel but isolated location

Villa is good for the price but the location is quite isolated and very far from the main market bars restaurants and the hotel only provides with drop off facility so you have to arrange your own transport for way back. Will prefer any hotel in Seminyak area to this as Kerobokan is a dead place

8/10

Excellent

01 Jan 2015

Verified traveler

Relaxing environment

Villas have large pools and are around 20 min taxi ride from Seminyak shopping and restaurants. Fantastic attentive staff

10/10

Exceptional

06 Oct 2013

Bill Allen

Top of the List

This Villa was fantastic. They take very good care of you. I am not a needy person so I didn't have many request but they were great. There are some things they did for me that were not listed as the services. They come to you room and make your breakfast every morning. You choose from a selection what you want and they make it for you in your own Villa. They were so helpful in getting a rental car. I will be staying here again very soon. There is a small spa, a laundry, and a corner store just right around the corner. The staff here was so friendly and the place was clean and safe. The only issue at all was that the ac was leaking into the outside shower but I didn't even notice since everything else was so magnificent. They are at the top of my list when I return next time. I highly recommend it here.

10/10

Exceptional

15 Aug 2013

John

Best Experience

Everything was Superb. The environment and facilities are in tip top conditions. Really enjoyed my stay

Partner

10/10

Exceptional

03 Dec 2012

Roger

Facilities: Nice ; Value: Amazing; Service: Go the extra mile; Cleanliness: Beautiful;
An added plus is that the villa car takes you to locations outside the villa without charge.

8/10

Excellent

29 Jul 2012

Mick and Suzy

The Khayangan Dream Villas

The villa was in a quiet location but unfortunately it meant a longer taxi ride to get to the beach and shopping areas. The service was very good although the room service menu was limited, a location where resturants are located within walking distance and/or a restuaratnt is part of the hotel/villa would be our choice for our next trip.

Family

8/10

Excellent

15 May 2012

Kaytlyn

Facilities: Good, Modern; Value: A steal; Service: Polite, Staff had basic English ; Cleanliness: Spotless;
Definitely worth a visit if you don't need to beclo

10/10

Exceptional

27 Dec 2011

Verified traveler

Excellent villa with great service and facilities!

We loved our 3-night stay at the Khayangan villas in Kerobokan! From the minute we arrived, we were welcomed with smiles and without the hassle of huge paperwork. A walk through a path lined with tropical plants took us to our 1-bedroom villa, which was just paradise. Private pool, lush garden, open-air living / dining room, clean bedroom with a comfortable bed and pillows, and an outdoor (and indoor) shower! Also, free wi-fi with a good, steady connection.

Having stayed at several different 4-5 star hotels and villas in Bali, I have to say that the Khayangan was one of my best experiences. The villa was beautiful and well-maintained. I am extremely picky about cleanliness (especially for bathrooms and showers) and my standards were well met. Be prepared though to encounter small creatures like geckos, grasshoppers, dragonflies, toads...all just a part of the nature you have to appreciate in Bali. But keep the bedroom and bathroom doors closed to minimize the mosquitos. The pool was a good size to swim in and relax, and was usually warm, except right after rain.

The best part about our stay there was the staff and service. Extremely accommodating and pleasant. The service at a villa is also generally much more personalized. I loved the front office staff! Always smiling and prepared. One of the best things about the service was that whenever we requested laundry, transport or other services from the morning receptionist, any other receptionist we spoke to throughout the day knew exactly who we were, what we had requested, and knew the status of our requests. Very professional and organized management. Our rooms were cleaned properly everyday and the staff even accommodated an extra night cleaning when I requested it. We had an early start on most days and they were ready with our made-to-order breakfast right on time each morning. Good breakfast -- we had our choice of eggs, fried rice, fruits, etc. Anytime we wanted to go to Seminyak, they prepared our free transportation and we were there in 15 minutes. On the last day, our flights were at night and they continued to extend their best service to us all the way to the end of our stay in Bali.

The location of the villa is just outside the busy areas, amidst a mix of other villas, housing, and rice fields. It felt a lot more relaxing than being smack in the middle of all the action in Seminyak or Legian. Some taxi drivers might not know the villa name yet so be sure to have the street name and hotel phone number on hand, in case they get lost. It happened to us a couple times. We ate most of our meals in Seminyak or other areas in Bali where we were exploring. I think the villa can help you arrange your activities but since I was familiar enough with Bali, we arranged transportation and activities on our own.

The only issue we ran into throughout our experience with Khayangan was confirming our reservation before we arrived (to book the free airport transfer arranged by the villa) and contacting the reservation office. That was quickly sorted with a call to hotels.com.

Overall, a great memorable impression by the Khayangan villas and staff. I would definitely stay there again and recommend it as a place to enjoy a relaxing and stress-free holiday.

10/10

Exceptional

04 Jan 2017

Verified traveler

We had a fantastic stay at the villas for our honeymoon. We spent 2 amazing weeks and found the staff and the villas to be in perfect condition. We will definitely be back here for our anniversaries in later years as we had alot of fun.

8/10

Excellent

11 Mar 2016

Verified traveler

3泊4日で滞在しました。
とても広くてゆったり過ごせました。お湯のでもよく、水周りも問題なし。ただ、ドアの立て付けが悪いのか、なかなか開かなかったり、施設の老朽化が進んでいる感じは否めませんでした。また、ウエルカムドリンクにアリが大量発生していたのは衝撃でした。
隣に滞在していたグループ客が連日3時ごろまで騒いでいて、その声がつつぬけ。まったく眠れなかったのでスタッフに言ったところ、すぐに部屋を変えてくれて助かりました。
旅行中、体調が悪くプールに入れなかったのが心残りです。

10/10

Exceptional

19 Oct 2015

Niky

very satisfied

Our great holiday started from when we meet up by Hotel staff at the airport upon our arrival. Nice romantic getaway with super kind staff made our travel memories a wonderful experinece. They delievered more than what they had promissed. The only down side was a little far from shopping area or beaches but by free shuttle service they are offering we could over come this. We strongly recommend this hotel to anyone. Cheers,

8/10

Excellent

11 Jan 2014

Verified traveler

外のノイズを一切排除してゆったり時間を過ごす所としては適切

晴れていれば部屋の庭にあるプールは、広く、リラックスするには十分。
朝は南国特有の鳥の声で目覚め、プールで体をリフレッシュさせた後には
スタッフが作ってくれる朝食を食べ、半屋外のソファに寝そべって南国の
風を感じながら寛ぐ、といったリゾートライフが満喫できる。
反面、郊外にあるため、気軽に町歩きをしたり、ビーチに頻繁に出かけるなど
ホテル⇔町の頻繁な往復、またはナイトライフで騒ぐなどといった行動を取るには、
拠点としては不適切。

Partner

10/10

Exceptional

12 Aug 2013

フラワーバスまで！

家族連れでもカップルでものんびり楽しめます。

立地条件の悪さを除けば素晴らしいヴィラです。立地の悪さはシャトルサービスとタクシー代の安さで十分カバー可能です。
カップルにはもちろん家族連れにも最高だと思います。（バスルームがカップル向けですが、言いかえれば親子でも入りやすい）
スタッフもとても親切だし、なによりコスパがとても良いヴィラだと思います。

Partner

8/10

Excellent

22 Jul 2012

Verified traveler

家族やカップルにぴったりのヴィラ

入って驚くほどキレイで広かった。部屋は清潔だし、お籠もりするには申し分ない。ただ、周りは何もなさすぎて、かつレストランもないため飲食するにはでかけなければならなかったところが不便だった。受付で行きたい場所を伝えると、送ってくれるので問題はないが。

Partner