Swiss-Belhotel Borneo Samarinda

Indonesia , Samarinda
SAMARINDA, Jl. Mulawarman 6, 6
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20 reviews shown

10/10

Exceptional

15 Nov 2020

Verified traveler

comfort to stay

Neat and clean room

Business

6/10

Pleasant

15 May 2019

Sanjay

Not Value for Money

The front Desk Staff was not upto the mark, very very slow, incommunicable.
Rooms have small issue of curtains not closing completely on the sides due to structural defect.

The breakfast lay was not to the standards of other Swiss Bel Hotels where I have stayed. The staff in the Swiss Cafe was more interested in talking amongst themselves instead of looking after the guests.

8/10

Excellent

26 Apr 2019

Sulung

Hotel wifi was very poor. The price also quite expensive, but i have to admit they have very good facilities.

6/10

Pleasant

02 Dec 2017

FDW

Short walk to connecting mall

Typical 3* hotel in Samarinda. Nothing to faze about. Decent breakfast & fitness centre.

6/10

Pleasant

08 Dec 2016

Arief

Hotel staff are not friendly

not good value hotel

6/10

Pleasant

23 Feb 2016

Verified traveler

Comfortable stay but bathroom not clean

We enjoyed our 1 Night stay at Swiss-bel. The bed was very comfortable! The bathroom was just not clean enough, lots of mould that looks like it has never been scrubbed. Breakfast was good also.

Partner

8/10

Excellent

09 Sep 2015

Trimanto

Err

Quite comfortable. Did not expect bed sheet still being used with some dried snots stucked there.

6/10

Pleasant

04 Jun 2015

Verified traveler

Not a bad hotel to stay in for business trip.

The hotel is getting old need major improvement for its rooms. However, location is close to an old shopping center too, SCP (Samarinda Central Plaza).

4/10

Poor

23 Sep 2014

Verified traveler

many things out of order

We asked for a smoke free room and our room was labeled as smoke free. But as soon as you opened the door you could smell the smoke. Our clothes still reek of smoke. The safe box in the room did not work.

8/10

Excellent

17 Nov 2013

Business traveler

Reasonable rate for business stay

Good wi-fi. bar is good. Food is average. Wine is too expensive.Good for foreigner to stay. Other in the area tailored more to local.

6/10

Pleasant

19 May 2013

Verified traveler

Average Hotel

Normal good standard hotel. The restaurant was not impressing.

8/10

Excellent

01 Oct 2011

yenny

swiss bell hotel in samarinda

this hotel located in front of the ocean. ask for a sea view. no hair dryer iniside the rooom. maybe we have to asked for ii. overall is nice to stay in this hotel.

8/10

Excellent

27 Dec 2025

Giordano

Wir wurden sehr herzlich empfangen, und das Personal war durchweg lösungsorientiert und hilfsbereit. Das Zimmer war groß, gemütlich und gut ausgestattet. Zwar etwas hellhörig, insgesamt jedoch völlig in Ordnung. Die Bettwäsche wies minimale Verfärbungen auf, was den Gesamteindruck aber kaum beeinträchtigte. Die Betten waren sehr bequem. Besonders positiv hervorzuheben ist der Smart-TV mit hervorragenden Streaming-Möglichkeiten.
Das Badezimmer war sehr gut ausgestattet und in einem sehr guten Zustand. Das Frühstücksbuffet war exzellent: frisches Obst, Säfte, lokale Spezialitäten sowie internationale Gerichte in großer Auswahl und in angenehmer Atmosphäre.
Ein Fitnessstudio und ein Pool sind vorhanden. Das Fitnessstudio ist ordentlich ausgestattet. Zusätzlich habe ich eine Massage gebucht, die ebenfalls sehr gut war.
Zusammenfassend ist dieses Hotel für ein 3-Sterne-Haus außergewöhnlich gut und hätte meiner Meinung nach durchaus 4 Sterne verdient.

Leisure Friends

6/10

Pleasant

27 Jun 2025

Hata

Good people

6/10

Pleasant

24 Jun 2025

Verified traveler

Check in kamar ada kecoa

Business

10/10

Exceptional

23 May 2024

Audatur

All the best

8/10

Excellent

15 Mar 2019

Cucu Mutiara

Comfortable, clean, attentive and helpful staff

Have been staying in this hotel since 2011, some rooms and common area has been refurbished so it looks better however some couches/sofas/dining chairs need to be upholstered.

8/10

Excellent

12 Dec 2018

Rusdiansah

Lokasi sangat strategis

Lokasi strategis, dekat dengan mall dan tempat makan (tapi tidak direkomendasikan untuk yang tepat di seberang hotel, harganya mahal). Saat saya datang, hotel sedang proses renovasi, jd di lobby tercium bau lem yang menyengat. Sarapannya enak, tapi untuk kelas bintang 4 menurut saya kurang bervariasi, dan ada menu yang salah tulis.

8/10

Excellent

09 Mar 2017

Verified traveler

평범한 호텔

출장으로 와서 1박만 했지만 만족했습니다. 시설이 뛰어나진 않지만 청결하고 좋았습니다. 다음번 출장 때도 이용할 생각입니다.

6/10

Pleasant

29 Aug 2016

Cucu Mutiara

Hotel perlu perawatan.

Hotel sudah terlihat tua, lift hanya 2 dan kapasitas kecil sehingga agak lama.
Kebersihan di shower - kurang, sepertinya dinding/pintu kaca shower kurang perawatan. Shower head banyak scaling. Air panas/dingin tidak stabil begitu juga pressurenya.