BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
9.0/10Excellent320 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.6/10 8.6
Neighborhood7.8/10 7.8
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with spa
- Sport hotels
- Family hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Naspa New Otani
Enjoy ski-in/ski-out access at the Naspa New Otani Hotel in Yuzawa, featuring hot springs, an indoor pool, and spa treatments. Choose from four restaurants and two bars, and grab a coffee at the cafe. The 220 guestrooms offer refrigerators, flat-screen TVs, and free Wi-Fi.
Additional amenities include an arcade, ski storage, complimentary parking, and a 24-hour front desk. A buffet breakfast is available for a fee. Nearby attractions include Gala Yuzawa (4-minute drive) and Yuzawa Nakazato Ski Resort (7 minutes).
Show less
When you stay at Naspa New Otani in Yuzawa, you'll be near ski lifts, a 5-minute drive from Gala Yuzawa and 9 minutes from Kagura Ski Resort. This family-friendly hotel is 12.6 mi (20.2 km) from Naeba Ski Resort and 0.5 mi (0.8 km) from Naspa Ski Garden.
Make yourself at home in one of the 205 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Unicode Support true
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 1 PM to 8:30 PM.
- Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests must be at least 20 years to stay in a smoking room.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 2700 for children
- Rollaway bed fee: JPY 4000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Japanese
English
Nearby attractions
Naspa Ski Garden
0.8 km / 0.5 mi
Ponshukan Sake Museum
1.8 km / 1.1 mi
Ippon Sugi Ski Resort
1.9 km / 1.2 mi
Egami Public Onsen
1.9 km / 1.2 mi
Echigo-Yuzawa Onsen
2.1 km / 1.3 mi
Snow Country Museum
2.1 km / 1.3 mi
Yuzawa Kogen Ropeway
2.3 km / 1.5 mi
Yuzawa Kogen
2.4 km / 1.5 mi
Yuzawa Central Park
2.4 km / 1.5 mi
Yuzawa Town History Museum
3 km / 1.9 mi
Kandatsu Kogen Ski Resort
3.2 km / 2 mi
Gala Yuzawa
4.1 km / 2.6 mi
Iwappara Ski Resort
4.6 km / 2.8 mi
Joshin'etsu-kogen National Park
4.9 km / 3 mi
Yuzawa Fishing Park
5 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 220
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Room serviceExtra charge
- Laundry service
- Launderette
Show 45 more facilities & services
- Bicycle hire service
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safeExtra charge
- Lift access
- Newspaper stand
- Shop
- GardenExtra charge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Ski storage
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant: 1
- Smoking areaExtra charge
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Indoor freshwater pool: 1
- Children playgroundExtra charge
- Kids’ clubExtra charge
- Game room
- Nightclub
- Sauna
- Steam bath
- Hot tubExtra charge
- MassageExtra charge
- Spa treatments
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Table tennisExtra charge
- Fitness
- Billiards
- Mini golf
- Tennis
- SkiingExtra charge
- Ski pass
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room CAPACITY 6Room • CAPACITY 6ROO.C6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 6
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room CAPACITY 6
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 6
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin JAPANESE ROOMDouble or Twin • JAPANESE ROOMDBT.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Double or Twin JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBT.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR SMOKINGQUADRUPLE • SUPERIOR SMOKINGQUA.SU-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
QUADRUPLE SUPERIOR SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
JUNIOR SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE MOUNTAIN VIEWJUNIOR SUITE • MOUNTAIN VIEWJSU.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
JUNIOR SUITE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: JSU.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Double or Twin RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH VIEWS NON SMOKINGJUNIOR SUITE • WITH VIEWS NON SMOKINGJSU.NM-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
JUNIOR SUITE WITH VIEWS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH VIEWS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: JSU.NM-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CAPACITY 5Room • CAPACITY 5ROO.C5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 5
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room CAPACITY 5
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 5
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room JAPANESE ROOM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE NON SMOKINGJUNIOR SUITE • NON SMOKINGJSU.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
JUNIOR SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: JSU.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR NON SMOKINGRoom • SUPERIOR NON SMOKINGROO.SU-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room SUPERIOR NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
TWIN SUPERIOR NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin JAPANESE ROOM NON SMOKINGDouble or Twin • JAPANESE ROOM NON SMOKINGDBT.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Double or Twin JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBT.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR SMOKINGRoom • SUPERIOR SMOKINGROO.SU-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room SUPERIOR SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
FAMILY ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: FAM.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIOR NON SMOKINGSINGLE • SUPERIOR NON SMOKINGSGL.SU-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
SINGLE SUPERIOR NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CAPACITY 3Room • CAPACITY 3ROO.C3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room CAPACITY 3
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CAPACITY 3
Adult and child limits apply within the room's total guest limit.
Room code: ROO.C3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIOR SMOKINGTWIN • SUPERIOR SMOKINGTWN.SU-JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
TWIN SUPERIOR SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR NON SMOKINGQUADRUPLE • SUPERIOR NON SMOKINGQUA.SU-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
QUADRUPLE SUPERIOR NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIOR MOUNTAIN VIEWQUADRUPLE • SUPERIOR MOUNTAIN VIEWQUA.SU-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
QUADRUPLE SUPERIOR MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
Room JAPANESE ROOM NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SMOKINGTWIN • SMOKINGTWN.JK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
TWIN SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.JK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
TWIN MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIOR MOUNTAIN VIEWTWIN • SUPERIOR MOUNTAIN VIEWTWN.SU-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNaspa New Otani
TWIN SUPERIOR MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Naspa New Otani
100
reviews shown
Thomas
I made sure to book the shuttle bus for when I got off the train. But the shuttle bus never arrived, I had to take a taxi and they wouldn't reimburse me for it.
Frank
The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive.
During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team.
Thank you again for the hospitality and support. It made our stay much more comfortable.
During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team.
Thank you again for the hospitality and support. It made our stay much more comfortable.
Umpitcha
Everything is good especially staffs
Fatos
I stayed here before and it’s always clean and you have everything you need. The public baths are spacious and excellent. The staff is always polite. In the winter season the free orange bus which connects with Gala and Ishiuchi slopes is very convenient. The hotel has its own ski rental and lockers which are very convenient.
Val
This was the first time we stayed here.
My husband and I had a western style room and it was very roomy, furnished nicely, staff was polite and knowledgeable, had an onsite onsen too. Free shuttle service to the train station too. We would be happy to stay here again!
My husband and I had a western style room and it was very roomy, furnished nicely, staff was polite and knowledgeable, had an onsite onsen too. Free shuttle service to the train station too. We would be happy to stay here again!
Erika
The staff were very hospitable, and the food was delicious.
Feng Xian
Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura.
Krystal
Room was clean and spacious. The staff were friendly and helpful. Buffet breakfast and dinner were amazing
Xavious
Hotel was amazing and so was staff, but the dinner buffet was very expensive with subpar food.
Dominic
The room was fine and the staff couldn't be more helpful. But it's miles from anything, only has one (expensive) restaurant and the bar was closed.
Victor
Great, very helpful staff. Well done! Rooms are clean & big.
Bahareh
Clean
Jianshun
Pros : big size room, ski area directly linked to hotel, staffs are very helpful, shuttle bus to town
Cons : limited dining options after 5pm, need to head to town for dinner unless you opt for 8000 yen buffet, most facilities closed after 5pm, hotel is a little dated.
Cons : limited dining options after 5pm, need to head to town for dinner unless you opt for 8000 yen buffet, most facilities closed after 5pm, hotel is a little dated.
Emily
Clean, love the onsen, free shuttle bus
Margaret
Staff wee friendly, helpful and understanding.
Denis
Christmas at Yuzawa Naspa Otani hotel
We chose the junior suite overlooking the mountain and ski slopes for our 4-day/3-night christmas trip. This hotel is right at the start of the slopes and offers every comfort for a short skiing trip: all rental gear you can imagine and especially free ski lift package for hotel guests.
Ray
My family enjoy the stay so much. Will definitely go back again.
Yu Keung
Location: It’s great for the visitors who drove, with 3 large parking lot spaces.
Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc.,
Room: I choose a room with double beds, about 35 sq M
Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc.,
Room: I choose a room with double beds, about 35 sq M
Verified traveler
Great hotel
The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner.
Alex
Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen.
Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel.
We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there.
The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there).
Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel.
We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there.
The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there).
Verified traveler
Fall Colors
Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge.
Rosemarie
the room was very clean
good place to chill and relax
good place to chill and relax
YUSUKE
a spacious room, a large shared bath (onsen?) and very easy to access to skiing.
David
Hotel seems old and in need of some overhaul. It is obvious that the COVID experience has had a major affect on operations. Most of the restaurants and other on-site venues are non-operational. The air conditioning in the rooms need work... I woke up sweating both nights of our stay. Otherwise, friendly and helpful staff and we somewhat enjoyed our stay.
C
On field hotel located close to station
Hotel is situated only a few minutes from Echigo-Yuzawa station by a regular hotel shuttle bus.
Hotel is situated at the base of the skifield. Very convenient for families and novice skiers.
Accommodation is getting a bit dated but the service is excellent and the buffet style breakfast and dinners are substantial offering both Japanese and Western cuisine. Also has a spacious onsen which was very nice.
Hotel is situated at the base of the skifield. Very convenient for families and novice skiers.
Accommodation is getting a bit dated but the service is excellent and the buffet style breakfast and dinners are substantial offering both Japanese and Western cuisine. Also has a spacious onsen which was very nice.
Verified traveler
The hotel is convenient as a ski-in ski-out place if you are intending to spend time at the NASPA ski garden which is just beside it (good for 2-3 days but probably not for 5 days as there are not many courses). Rooms are a little dated but otherwise they are of a good size and well maintained. Hotel has a nice onsen with both outdoor and indoor pools. Service was decent and there was always someone able to provide assistance in English. Hotel has a shuttle bus service to the main Echigo-Yuzawa train station every 20 - 30 minutes and takes around 5 minutes to reach there.
janette
The room kind of old but clean..the view was breathtaking.. hotel staff are very helpful especially Mr yung as i remember the korean guy😀
But the location are too remote and quiet
But the location are too remote and quiet
Verified traveler
Great resort, but disappointed.
The room is spacious. Great ski resort for beginners and family. A bit disappointed when the housekeeper forgot to clean out the garbage can, when we were paying almost $500 per night.
The shuttle bus driver also broke our luggage. Not worth the amount of money we were paying.
The shuttle bus driver also broke our luggage. Not worth the amount of money we were paying.
Leong
Comfotable stay with amazing views
Basic 80s style hotel but clean and comfortable. Futon was not comfortable as it was too thin. Had to request for another one to be place on top of existing one so it becomes thicker and softer. It was not peak season and snow had just fallen. The views were beautiful and we had the whole snow park to ourselves! Japanese breakfast was great but from 7 to 9am only - too short & closes too early! Was looking forward to use the onsen but was closed for cleaning for 6 hours! By then we had to check-out. Disappointed :(
RICHARD
Off season. Last few days of fall colors. Warm days chilly nights perfect mini vacation.
Duk Hi
굿
taku
駐車場も広くてよかったです。朝食会場でのスタッフの対応も大変親切でした。
??
メイン棟1107号室に案内されましたが、入室直後から部屋全体に異臭を感じました。私には糞尿を連想するような臭いに感じられ、このまま滞在を続けることは難しいと判断し、フロントへ相談しました。
フロントに事情を伝えたところ、すぐに部屋を交換していただき、その後は快適に過ごすことができました。迅速に対応していただいた点には感謝しています。
一方、最初に案内された部屋は畳の劣化も目立ち、全体的に古さを感じました。歴史のある施設であることは承知していますが、客室の臭いや設備の状態については、より丁寧な点検・整備を期待します。
また、帰宅後に領収書の宛名に誤りがあったことにも気づきました。発行時の確認も徹底していただけると、より安心して利用できると思います。
今回はメイン棟の客室でしたので、他の棟や改装済みの客室では印象が異なるのかもしれません。
フロントに事情を伝えたところ、すぐに部屋を交換していただき、その後は快適に過ごすことができました。迅速に対応していただいた点には感謝しています。
一方、最初に案内された部屋は畳の劣化も目立ち、全体的に古さを感じました。歴史のある施設であることは承知していますが、客室の臭いや設備の状態については、より丁寧な点検・整備を期待します。
また、帰宅後に領収書の宛名に誤りがあったことにも気づきました。発行時の確認も徹底していただけると、より安心して利用できると思います。
今回はメイン棟の客室でしたので、他の棟や改装済みの客室では印象が異なるのかもしれません。
Shinya
また泊まりたいです。
プールも清潔で良かったです。
プールも清潔で良かったです。
torii
夕食バイキングのローストビーフとイチゴショートケーキは、うたっているだけあって美味しかったです。あとは普通かな。施設は全体的に古さは感じるもののニューオータニだけありスタッフは感じが良いです。部屋着は浴衣じゃないものにして欲しいですね。
FUMIKO
春スキーで親子で利用しました。朝食も夕食もバイキングを付けて良かったです。
夕食にカニと甘エビが気に入って沢山いただきました．チェックアウト後の居場所も無料休憩室などあり大変助かりました。
ホテルのスタッフの方も親切で、ニューオータニのホスピタリティを満喫させていただきました。
次回は滞在日数長めでお世話になりたいです。
夕食にカニと甘エビが気に入って沢山いただきました．チェックアウト後の居場所も無料休憩室などあり大変助かりました。
ホテルのスタッフの方も親切で、ニューオータニのホスピタリティを満喫させていただきました。
次回は滞在日数長めでお世話になりたいです。
LUNGHUA
交通方便，滑雪方便。
Liu
All good.
yongsuk
호텔 및 시설 모든게 좋았습니다
YOSHIKAZU
ゲレンデはスキー専用の為、安心して滑れたので良かった。
HISAYUKI
アクセスがよく、ホスピタリティもよい
KWAI FONG
The view is wonderful with regular shuttle service to train station and ski centers
Wang Chieh
非常優質的渡假勝地，會再帶家人一起來，我的一般雙人房房間非常大住4個人沒問題
boqing
飯店有點老舊，餐廳選擇有點少，但人員服務一流
ISHIGURI
すべて満足できました
Yoshiki
広く清潔でした。食事もチョイスが多く美味しかったです。
SHOYA
古さが隠しきれない。スイートルームも広さはスイートだが、部屋は古くて設備も古い。
かずひろ
料理とても美味しく頂きました。
FENG HUA
一切好
mingzhu
お部屋広く綺麗でした。また利用したいと思う。
美与子
部屋は清潔、スタッフは親切、感じがいいです。
もとこ
次の日も使えるというので回数券を買いましたが
目的の遊具が使えなく
凄く残念でした
もったいなので、どうにかして使いましたが
約束は守ってもらいたかったです
目的の遊具が使えなく
凄く残念でした
もったいなので、どうにかして使いましたが
約束は守ってもらいたかったです
TOMOHIRO
雪のない季節の過ごし方としては
デスクワーク向き
デスクワーク向き
Eiji
流石オータニ系。快適に過ごせました。夏の訪問でしたが、やや部屋が暑いのと大浴場は仕方ないかもしれませんが、天井見ると所々に
マユミ
ベッドの固さもちょうど良く，和室の布団もすごく快適でした。
とにかく全て良かったです。
とにかく全て良かったです。
?
また泊まりたい
claus
the room was huge, amazing. 2 showers very nice bed, living room with sofa to relax and a beautiful view to the mountains. amazing !
Miko
2回目の利用です。
施設は綺麗でとても良いです。
6歳以下は布団なしなのが残念でした。
朝食も前回泊まった時の方が楽しめたような気がします。
施設は綺麗でとても良いです。
6歳以下は布団なしなのが残念でした。
朝食も前回泊まった時の方が楽しめたような気がします。
アユミ
部屋の設備(オープン当初は最新だったのだと思いますが)が、少し古く感じたのが残念でした
ERI
快適でした(^^)
毎年GWに宿泊しています。
ビュッフェの内容が少しずつ落ちている気がします。
(例えば、蟹の脚が細くなっている。朝食にスープが無い。クラムチャウダーは絶品だったのに残念です)
ビュッフェの内容が少しずつ落ちている気がします。
(例えば、蟹の脚が細くなっている。朝食にスープが無い。クラムチャウダーは絶品だったのに残念です)
Toshikazu
バイキングの料理がどれもおいしい。
EMIRI
ホテル自体は問題ないが、スキーのレンタル料が高すぎる。
?
料理がイマイチ
han chun
越後湯澤滑雪2025
1.交通
飯店的交通非常便利 飯店本身有提供到越後湯澤車站的接駁車 從到車站就可以搭乘到飯店 平時滑完雪 想要用餐也可以利用接駁車到車站來回 最後一天退房後 也可以接駁到車站離開 另外走路大約3分鐘左右就有雪場的免費接駁巴士站可以到各大雪場 由於是起始站 所以不用擔心沒有位子可以坐
2.飯店設施
由於我有加購早餐 所以每天早上就可以輕鬆的吃完早餐再出發去滑雪 早餐的選擇很多 有日式 西式 最重要的是有生菜 在日本菜類的食物真的比較難攝取到 所以早餐可以提供實在是很理想 比較有特色的是有鬆餅 可以淋上糖漿吃 算是比較特別的供應
因為我是一個人入住 所以房間是給兩張單人床 還有一張沙發 空間我是覺得很夠用 也有提供蠻多的衣架 因為每次滑完雪 裝備衣物都需要掛起來晾乾 廁所也有免治馬桶
飯店有溫泉可以使用 是非常大的浴池 也有按摩池 冷水池等不同的選擇 每天滑完雪是很疲勞的 所以有溫泉可以恢復身體狀況是很重要的 我每天都會使用 有時候還會使用兩次
飯店也有提供洗衣機跟烘衣機 數量也是很夠
3.單板滑雪
因為我是滑單板的 飯店是禁止將單板帶到房間內的
所以當我入住的時候 就需要將單板在大廳從板袋取出
交給工作人員放至儲物空間 然後會給號碼牌 每天都需要重複這個動作 早上取出雪板 滑完存雪板 飯店是有提供帶鎖的置物櫃 但可能是給雙板用的 空間不夠 所以只能用飯店的方式放置雪板
最後一天要離開的時候 也需要在前一晚將板袋打包好 然後將雪板取出 裝進板袋 再請工作人員將板袋存放至儲物空間 隔天早上退房後 就可以領板袋 然後出發去車站
4.總結
以這樣的空間跟價位來說 我個人覺得是相當物超所值的
畢竟滑雪運動本來就是相當高的消費 在提供便利性跟付出多一點的金額對我來說是可以接受的 因為我一個雪季也只會出國一次 所以對我來說是相當適合的飯店選擇
飯店的交通非常便利 飯店本身有提供到越後湯澤車站的接駁車 從到車站就可以搭乘到飯店 平時滑完雪 想要用餐也可以利用接駁車到車站來回 最後一天退房後 也可以接駁到車站離開 另外走路大約3分鐘左右就有雪場的免費接駁巴士站可以到各大雪場 由於是起始站 所以不用擔心沒有位子可以坐
2.飯店設施
由於我有加購早餐 所以每天早上就可以輕鬆的吃完早餐再出發去滑雪 早餐的選擇很多 有日式 西式 最重要的是有生菜 在日本菜類的食物真的比較難攝取到 所以早餐可以提供實在是很理想 比較有特色的是有鬆餅 可以淋上糖漿吃 算是比較特別的供應
因為我是一個人入住 所以房間是給兩張單人床 還有一張沙發 空間我是覺得很夠用 也有提供蠻多的衣架 因為每次滑完雪 裝備衣物都需要掛起來晾乾 廁所也有免治馬桶
飯店有溫泉可以使用 是非常大的浴池 也有按摩池 冷水池等不同的選擇 每天滑完雪是很疲勞的 所以有溫泉可以恢復身體狀況是很重要的 我每天都會使用 有時候還會使用兩次
飯店也有提供洗衣機跟烘衣機 數量也是很夠
3.單板滑雪
因為我是滑單板的 飯店是禁止將單板帶到房間內的
所以當我入住的時候 就需要將單板在大廳從板袋取出
交給工作人員放至儲物空間 然後會給號碼牌 每天都需要重複這個動作 早上取出雪板 滑完存雪板 飯店是有提供帶鎖的置物櫃 但可能是給雙板用的 空間不夠 所以只能用飯店的方式放置雪板
最後一天要離開的時候 也需要在前一晚將板袋打包好 然後將雪板取出 裝進板袋 再請工作人員將板袋存放至儲物空間 隔天早上退房後 就可以領板袋 然後出發去車站
4.總結
以這樣的空間跟價位來說 我個人覺得是相當物超所值的
畢竟滑雪運動本來就是相當高的消費 在提供便利性跟付出多一點的金額對我來說是可以接受的 因為我一個雪季也只會出國一次 所以對我來說是相當適合的飯店選擇
Wiz
房間空間大，舒適，唯一缺點是因為很重
Pin hsuan
飯店維持得非常整潔，飯店人員也十分有禮貌且服務周到，很適合家庭旅遊
JURI
子連れでスキーするには最高のホテルです！
ニューオータニのサービスクオリティもさすがです。
ニューオータニのサービスクオリティもさすがです。
Sau Fun Mandy
It has shuttle bus to go to Echigo-Yuzawa station.
Yuko
とてもいい環境でした。スキーを終えたあとのメイクや服装を直せるスペースがあると嬉しいです。
??
布団は不清潔です。
shinji
シャトルバス
越後湯沢駅とのシャトルバスが30分おきに一日中走っているので便利です。
Verified traveler
Great Buffet. Like the interior.
SIN YING
雖然是淡季沒有滑雪，但入住的感覺很好，飯店雖然不新，但十分乾淨。有大湯池很推薦
Mitsuhiro
駅から無料の送迎バス、運転手スタッフの対応がとても良かったです。
kenji
施設は古いが良く清掃されている。
お風呂が広くて気持ちが良い。
スタッフがとても親切です。
また来年泊まりに行きたいと思います。
お風呂が広くて気持ちが良い。
スタッフがとても親切です。
また来年泊まりに行きたいと思います。
Verified traveler
平日に滞在したためか、朝食のメニューが若干少なかった印象がありました。
ただ、新米が提供されており、これは非常に美味でした。
また、温泉は清掃が行き届いており、快適でした。
ただ、新米が提供されており、これは非常に美味でした。
また、温泉は清掃が行き届いており、快適でした。
???
良いホテルです。
kanako
部屋が広くとても過ごしやすい（2泊したが備え付けの珈琲やお茶が1日分しか用意されていないのが残念）
大浴場が広く、入浴出来る時間も長いので空いている時間帯にのんびり入れる（何回も押さないといけないタイプの水道が面倒）
全体的に満足出来る施設でした
ありがとうございました
大浴場が広く、入浴出来る時間も長いので空いている時間帯にのんびり入れる（何回も押さないといけないタイプの水道が面倒）
全体的に満足出来る施設でした
ありがとうございました
Pph
The room smelt at cigarettes. There was no a la carte available, very expensive buffet or course menu. The buffet was not very tasteful. You have to pay for fitness and swimming pool, abnormal high amount. Price-quality not in line!
Verified traveler
新幹線利用でもアクセスは比較的便利
アクセスは駅からの距離は1km程度だが上り坂のため徒歩はまず無理。送迎バスがあり30分程度の頻度で出ていて便利。今回の旅では夕食を駅付近で食べてホテルへ帰ることができたが繁忙期以外は夕方で送迎バスが終わってしまうらしい。その点は改善希望。
Mai
お盆休み中の繁忙期に素泊まりで利用させていただきました。
親子3人で和室利用でしたが、広々しており子供が大喜びでした。
またホテル〜駅間のシャトルバスが便利で、満員の場合は折り返し運転して下さるので、そこまで待つ事もなく乗れました。
お風呂は少し熱めで長湯はできませんが、その分空いていた気がします。
夜急に子供が発熱した際は、体温計と氷枕を貸して下さり、とても助かりました。ありがとうございました。
子供もまた行きたい、と言っているのでぜひまた利用させていただきたいです。
親子3人で和室利用でしたが、広々しており子供が大喜びでした。
またホテル〜駅間のシャトルバスが便利で、満員の場合は折り返し運転して下さるので、そこまで待つ事もなく乗れました。
お風呂は少し熱めで長湯はできませんが、その分空いていた気がします。
夜急に子供が発熱した際は、体温計と氷枕を貸して下さり、とても助かりました。ありがとうございました。
子供もまた行きたい、と言っているのでぜひまた利用させていただきたいです。
??
最高に良かった。
スタッフさんの対応が素晴らしい！
またご利用したいと思います。
スタッフさんの対応が素晴らしい！
またご利用したいと思います。
Takako
落ち着いて過ごせる
大きい1枚窓の為､和室の座椅子から外の眺めがとても良い。フロアが静かで落ち着いて過ごせた。入浴施設も良い。
Masaki
予約リクエストが伝わってなかったが、チェックイン時に即座に対応して頂いた。
SHIBATA
大将
6月平日の利用であり、混雑しておらず快適であった。特に大浴場は清掃が行き届いており、混雑していなかったため露天風呂は貸し切り状況であった。
また、従業員の皆さんが１歳の孫に丁寧に対応してくれたことが非常によかった。
また、従業員の皆さんが１歳の孫に丁寧に対応してくれたことが非常によかった。
ERI
ゴミは捨てて欲しいです。
毎年ＧＷに宿泊しています。
環境保護の為、簡易清掃（シーツ交換無し）を希望すると500円の金券を頂けます。
タオル類の交換のみでゴミの回収はされません。
環境保護の為、簡易清掃（シーツ交換無し）を希望すると500円の金券を頂けます。
タオル類の交換のみでゴミの回収はされません。
SHIBATA
21階のジュニアスイート（2135だったと思う）のリビング天井にヒビが入っていた。気になりました。
Hideaki
前回に泊まった部屋と違い狭いのと料理付きが、無かったので割高に成りました。何とか割りで
混雑してゆっくり出来なかった。
混雑してゆっくり出来なかった。
Joanna
快適に過ごせました。シャトルバスとても助かりました。ありがとうございます。
Shihmin
舒適的渡假勝地
日式房間很寬敞整潔，也有投幣洗衣機，旅程中帶來很多方便。很喜歡
Shihmin
舒適的全家之旅
這次入住，全家人都很滿意，車站接駁方便, 大浴場及房間很乾淨，榻榻米床鋪也好睡，前台對於新大谷會員也有禮遇，會想要再回訪。
Verified traveler
nice stay with great amenities.
SATOSHI
温泉良い
温泉広く快適です。泉質も良い。
たかき
快適なホテルのおかげで、安心して旅行を楽しめました。
SACHIKO
エアコンの効きが少し悪かったような気がします。ドライ機能もあれば快適に過ごせました。その他はすごく良かったです。
たかこ
どのスタッフも親切で有難かったです
dada
旅行で利用させていただきました。ホテル、部屋の中は清潔で気分よく利用できました。大浴場はジャグジーがあり、内装も綺麗でした。一つ気になる点として、周辺レストランの少なさが挙げられます。外食をする予定でしたが、レストランの少なさ、ホテルからかなり歩くということで断念しました。しかし、それ以外の点ではとても満足できました。ありがとうございました。
Noriyuki
温泉や料理も値段相応。
露天風呂とは言わない方がいいかな。ほぼ屋根だし。
ホテル前の墓地はちょっとマイナスな気がします
露天風呂とは言わない方がいいかな。ほぼ屋根だし。
ホテル前の墓地はちょっとマイナスな気がします
Lian
會一次就愛上湯澤的飯店
第一次到湯澤旅遊
在NASPA的住宿與服務
讓我會想下次帶家人一起享受假期
飯店設施很多，還有商店販賣部
房間空間很大
起床就能看到雪景
櫃檯人員能英文溝通，服務很親切細心
辦理入住時不小心東西遺留櫃台
櫃台人員打電話到房內確認後快速送到房間
雖然飯店在山坡上走路比較需要時間
但飯店-車站往返的接駁車很多班次
比較可惜是平日過晚上6點多就沒有
假日接駁車最晚至9點多
飯店的自助早餐選擇很多種
以日式及西式餐點區分
每項餐點都很美味
飯店內也有其他餐廳餐點可以選擇
大眾溫泉24小時都能使用
男女湯每日都有一清潔時段，櫃檯人員也會告知
不習慣大眾溫泉可以額外加購的泡湯湯屋
需提前跟櫃台預約，退房時付款
最晚一天前預約登記湯屋使用時間
湯屋內設備及備品都很充足
溫泉泡起來很放鬆舒服
飯店本身有滑雪場
不過只能滑ski 不能滑snowboard
在NASPA的住宿與服務
讓我會想下次帶家人一起享受假期
飯店設施很多，還有商店販賣部
房間空間很大
起床就能看到雪景
櫃檯人員能英文溝通，服務很親切細心
辦理入住時不小心東西遺留櫃台
櫃台人員打電話到房內確認後快速送到房間
雖然飯店在山坡上走路比較需要時間
但飯店-車站往返的接駁車很多班次
比較可惜是平日過晚上6點多就沒有
假日接駁車最晚至9點多
飯店的自助早餐選擇很多種
以日式及西式餐點區分
每項餐點都很美味
飯店內也有其他餐廳餐點可以選擇
大眾溫泉24小時都能使用
男女湯每日都有一清潔時段，櫃檯人員也會告知
不習慣大眾溫泉可以額外加購的泡湯湯屋
需提前跟櫃台預約，退房時付款
最晚一天前預約登記湯屋使用時間
湯屋內設備及備品都很充足
溫泉泡起來很放鬆舒服
飯店本身有滑雪場
不過只能滑ski 不能滑snowboard
YASUSHI
大浴場が広くて、ゆっくり過ごせました。
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
Naspa New Otani
77 hotel photos
