Novotel Lampung

Indonesia , Bandar Lampung
BANDAR LAMPUNG, Jalan Gatot Subroto 136, 136
Show on Google | Map

20 reviews shown

2/10

Poor

19 Aug 2024

FIFIYANI

The breakfast meal , was bad, pastry hard like a rock,

Leisure Family

10/10

Exceptional

07 Apr 2020

Juni

Great location and superb hotel

Great location with friendly and helpful staff and clean well presented rooms - will definitely stay here again next time I am in Lampung.

Friends_and_family Family

6/10

Pleasant

24 Jun 2019

Verified traveler

Good choice for families but maybe not city peeps!

The hotel is nice - very interesting architecture with great views of there surrounding urban agglomeration, but worn out for being such a new building (elevators, room interior). The spaces are large and well-designed but feel somewhat empty. The room is very nice however you could hear children screaming next door, below and above us. Also the lack of a/c in the hallways made the corridors and circulation spaces noticeably uncomfortable during the day. However, despite these relatively minor issues, the staff made a real effort to make us feel welcome and the breakfast was well presented and good. There is a well-appointed fitness centre, a huge pool, conference spaces, a wedding chapel? and a bar/lounge, with outside terrace. The latter zone doesn't work as well as it could - for example the singer in the bar was situated in the smoking area while the bar itself was separated from her by a glass wall - a strange concept.

Friends

10/10

Exceptional

23 Aug 2018

Yohan

Experience Amazing

Fantastic experience, receptions greet me by my name when I walk passed them and the politeness and friendliness of every staff members were outstanding. We will be back again next time.

Family

6/10

Pleasant

10 Mar 2018

chris

nice new hotel with bad management

nice and pleasant hotel with stunning view and facility, like the room cleanliness, the view and amenity, they have full ranges of spa facilities with nice hot and cool water pools.

the hotel is a bit far and secluded , nice point for guest who is looking for good rest and privacy.

the only drawback is the hotel management, for hotel that proud to be in service management, the hotel failed to do so, during my stay i was woken up by loud music on the Saturday morning , 6 AM plus, the music was so loud with mirror shaking bass and apparently was from hotel staff mass morning exercise , it was lasted for hours approximately, I called the front desk and specifically lodged complaint case about it , however it was not been taken seriously and I didn’t hear any further news from hotel management.
I purposely chosen this hotel for good rest and this should be the sole purpose of the hotel itself, not bugged the guests with full blast music in the Saturday morning , how disappointed with that , and no one treated this complaint seriously

10/10

Exceptional

21 May 2017

Ronally

family hotel for vacation in Lampung

Location is better for sea activities and for over all holiday. It is suggested for extended souvenir shop so we can bought any Lampung art and home made

10/10

Exceptional

21 Feb 2017

Chang

Wonderful!

Extremely enjoyable stay. Design of hotel and room modern. View exhilarating. Service outstanding.

10/10

Exceptional

23 Apr 2016

Verified traveler

Panjang

Good one

10/10

Exceptional

10 Jan 2016

Pavels

Good

Hotel crew is superpolite. Gym is ok. Pool is nice. Room is good. Food is good.

Not much around.

10/10

Exceptional

07 Jan 2016

Pavels

Good

Great hotel. Nice gym and spa. Everything was really good. Minor thing was about noise from construction works, but it was few hours in late mornings per day, so not much bother.

Will definitely stay again.

8/10

Excellent

11 Jan 2015

Jeff

Nice hotel i isolated location

Nice hotel in isolated location, takes 2 weeks to get security cleared from bankcard.

Partner

8/10

Excellent

05 Jan 2015

indyraz

Comfort room with ocean view

Nice and spacious room, comfort bed, good view for double view ocean and mountain view, great pools for the whole family. Unfortunately bad service at front officer.

8/10

Excellent

22 Dec 2014

stephanus iwan

Price in hotels.com higher than actual price

I pay Rp770.000,-+21% tax and service=Rp931.700,- without breakfast. But when i arrived at the hotel (desember 17, 2014) in the front desk there is todays rate only Rp916.300,- include breakfast for 2 person.
I fell very disappointed, i have to pay breakfast Rp250.000,- for 2 person, arround 25% from my room rate, it is means that i pay very expensive.

Family

4/10

Poor

03 Sep 2014

Verified traveler

Is this a hotel ?

Why is the bathrobe placed in the room when you have to exchange the bathrobe with a towel before going to the pool, we complained to the assistance manager on duty, he said it was the hotel regulation and there was nothing he can do, I was speechless and insulted, we cancelled our swimming trip and went back to our room.

Do hotels have this kind of regulation, honestly, we never had such experience during our stay in any hotels all around the world. Could you even describe this hotel as a hotel ? you'll be the judge....

Family

8/10

Excellent

29 Aug 2014

JJJ

Good stay

The check in process is fast and the room is large. Fitness room is nice and well maintained.

10/10

Exceptional

24 Aug 2014

Great stay in Novotel Lampung

Nice room, great view from the restaurant and premier lounge, helpful staffs. Great for couples and families as well. Novotel Lampung must be the best hotel in Lampung so far.

2/10

Poor

04 Feb 2014

Tanveer

Poor Service

Reached at the reception at 4 pm and It took 30 mins standing at the reception to get my room keys. I had made booking through hotels.com, showed them the Itenary, they said there is no record in their system. Only after the help of manager it was reconciled. Room was pathetic. I only heard about the Hotel to have a good ocean view. I had been forced to be given corner room, having pathetic view. I will never stay here again.

8/10

Excellent

30 Dec 2013

abdillah

beautiful view, but its difficult to find

It was a end of year vacation. We took a ferry from jawa to sumatra to get this hotel. 1st, no sign board from sumatra main road to get this hotel. We got lost.
It has beautiful sea view, always choose sea view. Do not eat in the hotel, if you go out & take left then you will find delicious Lampung food with an affordable price.

Their swimming is perfect. However, there is no children playground, although they said they have it in the website.

Family

8/10

Excellent

13 Dec 2013

Verified traveler

Nice hotel but a little bit outside of the city.

8/10

Excellent

04 Oct 2013

N P

Nicest hotel in Lampung

Easily the nicest hotel in Lampung, the gym and pool facilities were great. Gym had a wide range of equipment and was very spacious. The room was nice and clean with a good range of tv channels and a huge bed. I enjoyed the hot rain shower in the bathroom, however the shower area did tend to flood, as the area was a bit shallow and I guess the drainage wasn't as fast to cope with if the shower was turned on too high.