Name: Novotel Bangka - Hotel & Convention Centre
Address: Jl. Soekarno Hatta Km. 5 Pangkalpinang Kep. Bangka, Pangkalpinang, ID

6/10

Pleasant

13 Jul 2025

KOK SIN

Stay one night on business trip

Showers water pressure too soft.
Toilet flush too soft.
Difficult to turn on TV channels

Business

4/10

Poor

16 Sep 2023

Verified traveler

Rooms were not ready. Requested rooms were not available.

Business

10/10

Exceptional

27 Jun 2019

Verified traveler

Hotel is very nice the staff is excellent. I have nothing but the best to say about this property

Friends_and_family Family

10/10

Exceptional

29 Apr 2019

Francois

Great dinner!

Great stay. The Novotel is very clean and modern. The buffet dinner was very nice!

Family

10/10

Exceptional

05 Feb 2018

STUART

Excellent Quality

Could not fault anything.
Hotel very clean and has everything you want or need.
I have been travelling for many years but have ever experienced such friendly caring competent helpful staff, from bell boy to manager every one was first class. They really made my stay a pleasure.

10/10

Exceptional

02 Jan 2018

Fran

Nice, modern hotel near airport

Great 4 star hotel, modern and well looked after building. Staff were friendly and super helpful. Mr Setiadi and his team catered for our request and was very welcoming. Room clean and had modern decor. Breakfast had great selection of Food and very tasty. Definitely would come back to stay at Novotel next time we are in Bangka.

8/10

Excellent

18 Oct 2017

Ray

Good hotel

Partner

6/10

Pleasant

11 Sep 2017

Verified traveler

could have been good except for the some ridiculous policy on not accepting USD as guarantee. long waiting time to check in

8/10

Excellent

11 Apr 2017

Eugene

Great location, close to the airport and town

We stayed here to be close to the airport and town. This helps us expedite our business activities to get the most out of our day. As can be expected from Novotel, the hotel rooms are well appointed with a good size gym and restaurant.

6/10

Pleasant

07 Dec 2016

Mohd Shaiful Asri

Great hotel

Great stay..but the airconditiong very bad even made complaints

10/10

Exceptional

01 Jun 2016

Eddy

Nice hotel close to Airport

Its good hotel and worthy to recomended.Very clean and nice breakfast with good service

10/10

Exceptional

23 Feb 2016

Verified traveler

good business hotel

business stay.

the executive room is essentially a standard room with paid-up mini bar (4 cans of drinks and a pack of peanuts) and additional premium serving at breakfast buffet.

the Executive room is not worth the extra money paid, IMHO.

the hotel itself is one of the best, if not the best, at bangka
internet was good
breakfast buffet spread is goood.
nice gym facifilties and swimming pool.
there is a nice executive karaoke downstairs, although the companions not so nice.

bottom line, it is the best business hotel in bangka island with the price to match the offerings.

10/10

Exceptional

26 Jan 2016

Verified traveler

Novotel Bangka

Stayed at novotel bangka for a quick getaway and to catch up with friends. Rooms was clean and quite a good size.
Overall would stay again

Family

6/10

Pleasant

24 Jan 2016

Johanes

Wifi too slow. Air conditioner too warm

2/10

Poor

21 Jan 2016

Johanes

Wifi too slow. Extra slow. Have run with my own data connection.

Air conditioning not cold enough

8/10

Excellent

18 Jan 2016

Nyoto

Novotel Bangka

Had a quick stay with friends in novotel bangka. Excellent hotel

Family

10/10

Exceptional

13 Jan 2016

irwan

nice holiday

good location,good service

Family

10/10

Exceptional

13 Jan 2016

irwan

good location

good location,good service

Family

10/10

Exceptional

23 Mar 2015

Loanne

An amazing steal for what you get

This is an extremely luxurious hotel with state of the art latest amenities. We were a group of four and loved it. We ate a lavish breakfast buffet/brunch in the morning, consisting of Western food as well as Indonesian dishes. Plenty of choice. We stayed 2 nights.
I had lost my charger to my I-pad , but the front desk looked for someone who also had an I-pad and recharged it for me with a smile!

4/10

Poor

11 Jan 2015

Verified traveler

Close to airport

Unlikely promotion rate.
it cutt the breakfast
the receptionist did not have knowledge about the surrounding area

8/10

Excellent

04 Apr 2014

SD from Ohio US

Hotel in close proximity of the airport.

Wish the staff spoke basic English. Even the reception had only one staff that would barely speak English. Overall, the food was very good, room was kept clean and the basic amnesties were available. Our room was very small and tight.

8/10

Excellent

12 Nov 2013

Vamail

Great Hotel

Overall great hotel, exceeding expectation from a hotel in a small town. Shuttle service hour is not too often and food price is quite steep considering the location.

10/10

Exceptional

24 Jul 2013

ranx

Very Comfy bed

Modern 4* hotel, just about the best in Pangkalpinang.. I stayed 1 night on business trip and was very happy with the hotel, cleanliness and facilities. Nice modern design.. the hotel felt very spacious .. i liked having many electrical outlets in the room as i can charge many devices/ gadgets. bedroom felt plush.. the only gripe so far is that the hot water could havebeen hotter.. I didnt get a chance to experience the breakfast, so no comments there.. Novotel does a great job of maintaining its quality standards for its hotels across the archipelago, and is usually among the top choices for business hotels.

10/10

Exceptional

24 Jan 2013

Stuart

Novotel Bangka

This is my second time staying in this hotel and will definitely stay here again.

8/10

Excellent

01 Jan 2012

Adi

Great Hotel with airport scenery from our rooms

It was a great experience during 2 days of year end 2011 stay at this hotel. Luxury rooms, with good space enough, clean and tidy, professional services, and responsive room services. Nice restaurant with various delicious food. Hotel facility is similar with 5 stars hotel, very good sport facility e.g swimming pool, fitness center and spa, the hotel also provides free shuttle service from/to airport for guests. Generally, we satisfied with the services.

8/10

Excellent

08 Sep 2011

Sue

Nearest hotel ever to an Airport

I love the fact that this hotel is so close to the airport, so we just need to go to the airport one hour before flight departure without having to rush so much especially if it is an early flight. The hotel has a nice ambience and all staffs are very polite and friendly. iMacs in the lobby are a plus, pity there's no free wifi in the guest rooms. The breakfasts are pretty variable , but there seems to be not enough waiters/waitresses that we often had to wait for long time to just ask for a spoon, fork or bowl. Overall, we are very satisfied staying here!

Family

6/10

Pleasant

19 Apr 2011

andreas

Not a Happy Ending

The room is very clean with very nice design.
The breakfast and swimming pool was fine too,

Everything were very good until i was doing administration for check out , the receptionist ask me to sit down and wait for my refund deposit money (220.000 idr / 25 us$).
It was over than 30 minutes . She said that she need to get the money from the accounting dept, since the money bank was empty.
Can not imagine , people need to rush to the airport, and might miss the flight for this service.

8/10

Excellent

09 Apr 2021

Alexander THOMAS

Hotel bagus di Pangkal Pinang

Hotel yang bagus untuk kamar dan pelayanannya,sayang agak jauh dari pusat kota Pangkal Pinang

Friends_and_family Family

8/10

Excellent

11 Dec 2017

KYEONGPO

전반적으로 만족합니다.

8/10

Excellent

19 Nov 2017

Andreas

Nettes Hotel für einen Workshop oder Dienstreise für ein paar Nächte.

8/10

Excellent

18 Sep 2016

Margaretha Endy

Hotel yang dekat dengan bandara

Pelayanan cepat dan ramah

Partner

8/10

Excellent

29 Feb 2016

Hans-Ullrich

Hotel nach internationalen Standard

hier kann man unbesorgt absteigen, auch Europäer können am Frühstücksbuffet was finden.....

Partner

10/10

Exceptional

21 Jun 2015

rosmala

Bagus

Nyaman, tenang, tidak jauh dari kota. saya akan kembali lagi untuk menginap

10/10

Exceptional

20 Mar 2015

Tjhin

Novotel bangka recomment

novotel bangka nyaman, bersih, ddekat bandara. mewaah, hrg terjangkau

8/10

Excellent

08 Jun 2014

Verified traveler

Dekat bandara

Hotel bersih, pelayanan baik & ramah, fasilitas memadai, lokasi dekat bandara. The bathroom is clear glass walled, so please keep this in mind if you travel with some other.

10/10

Exceptional

05 Jan 2014

ayu utama

kesan

Hotel novotel bangka sangat berkesan bener bener membuat kami nyaman pelayanan nya sangat baik dan semua nya ramah dan amazing .
Semoga bisa berlibur lagi di bangka pangkal pinang.
Semua masakan nya enak dan suasananya asri.
Create AYU UTAMA.Prabumulih

Family

8/10

Excellent

18 Oct 2013

kitty

Cozy place

A cozy place to stay and very convenient with friendly staffs. However,since the hotel is located not at the city central,transportation has become an issue because you have to rent a motorbike or a car to get there. Public transportation only available until 4pm.

10/10

Exceptional

21 Aug 2013

Ferry Foe

hotel dengan lokasi yang strategis

Sy sekeluarga sangat senang dengan hotel novotel bangka karena lokasi sangat strategis, staff nya juga ramah, ada antar jemput bandara-hotel, tidak sembarangan org bisa masuk ke area kamar krn harus menggunakan access card

Family

8/10

Excellent

29 Jun 2013

Dave

Tempat tidur nyaman lokasi strategis dekat Bandara

Kamar Hotel bagus, lokasi sangat strategis, pelayanan masih kurang (sandal kamar tidak disediakan), sudah ditelp ke room service hingga check out tidak ada action dari pihak hotel.

Family

8/10

Excellent

16 Apr 2013

RUDI

Novotel Bangka Mantap

Selama menginap di hotel novotel ini saya sangat terpuaskan hal ini dikarenakan fasilitas yang lengkap ditambah lokasi yang sangat strategis dekat dengan bandara (hanya butuh waktu 10 menit). Salam

Family

6/10

Pleasant

10 Apr 2013

Verified traveler

Perlengkapan kamar

1. Tidak ada tong sampah di kamar, hanya di kmr mandi saja yg tersedia.

2. shower buat mandi sdh krg baik.

4/10

Poor

25 Dec 2012

Verified traveler

layanan petugas cek in yang sangat buruk

entah kenapa breakfast kami menjadi tidak ada dari ada sesuai yg ditawarkan oleh hotel.com, yg lebih buruk petugas cek in sama sekali tidak kooperatif dan memberikan keterangan bak seorang petugas keamanan jauh dari sentuhan hospitality. sebagai orang yang sudah biasa membeli kamar secara online , rasanya seperti di jebak dan enggan untuk mengulang lagi memkakai jasa dan hotel ini.selebihnya cukup baik.

Family