Name: Strahan Village
Address: Corner Esk Street And The Esplanade, Strahan, 7468, AU

10/10

Exceptional

05 Aug 2026

Christine S

I would have liked the room to be serviced whilst staying for two nights. The rest of the stay was amazing. Lovely place to stay thankyou

8/10

Excellent

04 Aug 2026

Lynne

Strahan Village rooms starting to show its age & View42 restaurant & bar closed during winter months

8/10

Excellent

02 Aug 2026

shaun

breakfast staff were great

8/10

Excellent

24 Jul 2026

Marcus

The room was clean, comfortable bed and good amenities. Staff were helpful, easy check in and check out.

10/10

Exceptional

16 Jul 2026

Paul

Easy check-in. Room with a great view. Enjoyed my stay.

Self

10/10

Exceptional

13 Jul 2026

Daniel

Room was fantastic, bed was big and comfortable, bathroom was roomy and great, lounge area was cosy with a fire and great view, we loved it!

Partner

10/10

Exceptional

11 Jul 2026

Martin

We had a very enjoyable stay. Great views and short walk down the hill to town. Only gripe is that a real coffee maker in the room wouldn’t go astray.

Partner

8/10

Excellent

09 Jul 2026

Patricia

Premium harbour villas are lovely and renovated, with a great view of the Strahan harbour. Not a lot of places to eat during winter.

Partner

10/10

Exceptional

05 Jul 2026

Gregory

Confusion over 2 separate bookings. Initially thought this was resolved, but went out and found key did not work because the bookings had not been linked.
Another drive down to reception and back for what should have been already fixed.

10/10

Exceptional

03 Jul 2026

Jennifer

Staff were wonderful.
Clean room and facilities.
Wonderful view from my room.
Comfortable bed.
Just tricky to find access to rooms starting with 21.
There was a funky smell from drain in bathroom. Maybe needs pipes cleaned by plumber. That was really the one downfall. Everything else was just lovely.

Self

10/10

Exceptional

03 Jul 2026

Phil

The room was modern and clean and staff were helpful. Being off season, no facilities were open (restaurant/bar) which was disappointing. Didn’t expect everything but a small cafe operating would have been nice, even if only for a few hours a day.

10/10

Exceptional

30 Jun 2026

Matthew

Great hotel - Harbour View and Premium Harbour View rooms are renovated with new bathrooms etc. others aren’t nice!

Self

10/10

Exceptional

28 Jun 2026

Afsaneh

We love the ocean view from our hotel room, the room was decorated with stylish art deco style with firewood look ❤️ heating we enjoyed every moment being here . We recommend to our friends and family members to come and experience the amazing, comfortable stay in Strahan Village ❤️❤️

Partner

6/10

Pleasant

15 Jun 2026

Michael

This was my second visit to Strahan. It’s easy to forget how these towns in the west of the state shut down in winter. The hotel has two restaurants and the pub. Both restaurants were closed and there was no suggestion of room service. The only appliance in the room was an electric jug, which meant that, if you want breakfast you have to eat at the bistro. Prices in the bistro are very high, so any meal for two there would cost at least $100.00.
On our first day we decided to have brunch in the bistro: mistake. It opens for breakfast at around 7.00, closes at about 10.00 till 11.00.
When we got in we were the only customers. We were offered a bar menu, lunch items like pork-belly bites, chips, burgers, schnitzel and the like. We were forced to have an early lunch, which basically meant soup. I asked several people before finding out what the soup was.

My wife’s soup arrived fairly quickly but no sign of mine. Eventually we overheard a conversation in the kitchen and my soup was served. It was cold and I took it back. They put it in the microwave but didn’t stir it, so it came back hot and cold.
The server told us we’d have to book for dinner. She didn’t offer to take our booking.
We decided to eat dinner in the bar (no booking needed), where the same menu was presented.
Given the complete absence of dining alternatives, this poor service and ordinary menu that circulates through bistro and bar is unacceptable.

Partner

10/10

Exceptional

14 Jun 2026

Trudy

Loved room, comfy bed.

Partner

10/10

Exceptional

09 Jun 2026

Tony

Rooms were clean and well appointed. Electric fireplace heater was excellent. Great views of Lake MacQuarie and Strahan. Good location and had a lift which was handy.

Friends

6/10

Pleasant

09 Jun 2026

Barry

Very central, quiet, comfy beds. Was not offered a breakfast option as the restaurant was closed.

Partner

8/10

Excellent

08 Jun 2026

Angela

Great location. Easy check in and parking

Partner

6/10

Pleasant

06 Jun 2026

CHRIS

Starting to show signs of being run down

Partner

6/10

Pleasant

02 Jun 2026

Barry

Room was very clean and lovely to be in. The maintenance was obvious though, the toilet roll holder was nearly off the wall, the iron leaked like a sieve and was unusable and the terrace needed attention. The restaurant was not operating through our visit so dining was not available in the complex we were in. It was a really lovely room, the bed was the best we have had, spacious and really quiet.

Partner

10/10

Exceptional

01 Jun 2026

Katrina

Exceptional room, lovely staff, cannot fault it

Partner

10/10

Exceptional

30 May 2026

Sahil

Beautiful view and very clean. Centrally located and lovely amenities.

Partner

4/10

Poor

29 May 2026

Garry

Large older style motel which appeared to be virtually fully booked however no staff on site and restaurant and bar closed. Owners directed patrons to dine at their other venue in town which only offered pub type meals which were ok but expensive ( $26 for an entre).
No reception at the premises- a note on the door directed patrons to another venue in town to book in- prior notice would have been nice.

Partner

8/10

Excellent

17 May 2026

Vince

The room was adequate although tired, I can appreciate the maintenance for such a large complex would be daunting

Partner

10/10

Exceptional

15 May 2026

Les

It was the perfect getaway in a great location with a fantastic view.

Partner

10/10

Exceptional

15 May 2026

Arthur

Nice location, clean, enjoyed the view, check in was clear.

Partner

10/10

Exceptional

15 May 2026

Darren

Outstanding view from our modern, well-furnished room. Everything within easy walking distance.

Partner

8/10

Excellent

14 May 2026

Andrew

Nice location

Partner

8/10

Excellent

13 May 2026

Anne

No food offerings until September

Partner

8/10

Excellent

11 May 2026

Jacqueline

Great location. Stayed in the premium harbour room which was such a great view and nice to have the extra lounge space. It’s also only a short walk down the Stepa to rhe harbour front and esplanade.

Partner

10/10

Exceptional

06 May 2026

Rebecca

Stunning views of the harbour. Close to restaurants and shops. Beautiful little town.

Partner

8/10

Excellent

04 May 2026

maria

This place is well located as a base for everything in Strahan. Steps from places to eat, Gordon River Cruises, The Ship That Never Was play.

The property itself is dated and the amenities sparse but it’s comfortable enough for the convenience.

Partner

6/10

Pleasant

29 Apr 2026

Alen

Adequate comfortable accommodation

Partner

6/10

Pleasant

26 Apr 2026

William

Location was good, nice old building unfortunately smelt musty . We were unable to obtain a toaster apparently they are a fire hazard apart from that a very nice place to spend a couple of days

Partner

8/10

Excellent

26 Apr 2026

Lynda

Very comfortable. Suited our needs for an overnight stay.

Partner

8/10

Excellent

23 Apr 2026

Urve

Loved the staff so helpful and amenities, well done.
View42 restaurant was woeful. Food was cold staff were wonderful. Say no more.😩

8/10

Excellent

23 Apr 2026

Michael

Buffet dinner at restaurant was over priced for the selection and most of the meat selections were only just warm and not hot like meat should be when served as a buffet

Partner

10/10

Exceptional

22 Apr 2026

Danielle

Nicest cottage on the waterfront. Clean. Great shower products. Comfortable bed.

Partner

8/10

Excellent

20 Apr 2026

Keith

Staff friendly

Partner

8/10

Excellent

17 Apr 2026

Deborah

Great location. Having a ramp rather than steps was super helpful with suitcases. Good parking.

Family

10/10

Exceptional

17 Apr 2026

Sheree

This was so convenient with food options in walking distance and the cruise terminal right there.

Partner

6/10

Pleasant

12 Apr 2026

David

Good location with a clean room.

Few observations on this hotel. I believe they had become complacent as they are the main hotel in Strahan and act as such - they are connected/own the main restaurants it appears.

Reception staff are not very welcoming - we arrived early, the town was not full and other guests appeared to get an early check in. We were told ours was not ready and when I asked could they call me whe. It was I was told they did k no it have permission to dial a UK mobile (really they are a tourist hotel!) - they advised they would email. I never received an email!

The promotion of the room had inaccuracies. I booked waterview room (with stairs). We ended up in a room that required us to take our cases up a lengthy ramp - we were able to do this others may be less able. Need to make it clearer in room details.

The room was comfortable but as others have said there is a tired look and feel about it - we had to request replacement bulbs in the main room and the bathroom, which were done effectively but question how often rooms are checked.

Overall an acceptable stay but the customer experience delivered by the hotel needs some work or maybe they need more competition.

Partner

4/10

Poor

06 Apr 2026

Richard

Room was in dire need of renovation very tired. 5 lights in the room and bathroom didn’t work.
The bathroom tap ran continuously and the staff when told of this upon arrival and departure didn’t care.
The blinds in the room were also old and broken.
Location was excellent.

Partner

10/10

Exceptional

28 Mar 2026

Colin

The room was spacious and had almost everything you needed.

6/10

Pleasant

26 Mar 2026

Helen

It seems that these properties are all part of the same organisation. A little tired, could definitely do with a paint. The in-house facilities were a bit hit and miss, providing some mugs and plates but no bowls or spoons. Could do better.

Partner

10/10

Exceptional

25 Mar 2026

peter

Excellent room with a balcony overlooking the water with great views

Partner

4/10

Poor

24 Mar 2026

Leslie

The room was nice, the view was amazing. The reason for my low star review was that I was locked out of the internet because I exceeded my log ins. I was not told there was a specific number of log ins available and I didn't log in that many times. I was using 3 different devices but never had more than 1 logged in at any one time. The fact there was a limit was bad, the fact I was not told about a limit at check it was horrible. I woke up at 6am to get some work done prior to our day of fun and I could not do anything. VERY BAD SYSTEM

Partner

8/10

Excellent

24 Mar 2026

Gaynor

The room was clean, and served our purposes. The bathroom was old and the shower was very temperamental hot one minute freezing the next. The room was serviced in our stay which was nice. No cooking or heating facilities. Only tea coffee. We were disappointed with the tv. It wasn’t smart. We were also disappointed with the internet service. We were trying to watch the football on our own device but the internet cut out. On a bright note, the position was excellent. Easy access to shops and boat harbour. The view from our window was beautiful.

Partner

8/10

Excellent

21 Mar 2026

Vivianne

we stayed in one of the cottages, they were old and quaint. The bed was comfortable and the site was close to all the amenities. We would stay again if we return to Straughan

Partner

6/10

Pleasant

19 Mar 2026

Alan

Very basic room for the price.

10/10

Exceptional

18 Mar 2026

Julie

It was good to have Laundry available

10/10

Exceptional

16 Mar 2026

Tony

Great

Friends

8/10

Excellent

15 Mar 2026

Theresa

Convenient location - short stroll to the cruise terminal, cafes & restaurants and within walking distance of Hogarth Falls. Our room was clean, well-appointed and cosy, but needed better lighting. Having spent two days walking at Cradle Mountain it was nice to rest our weary legs in the spa bath. The room had a great view of the boats on the harbour and buildlings along the waterfront. Staff were friendly and welcoming. The onsite laundry was very useful, but be prepared for a small queue.

Partner

10/10

Exceptional

12 Mar 2026

Peter

Perfect place to rest and relax before a boarding the tour down the Gordon River.

Partner

10/10

Exceptional

08 Mar 2026

Stephen

Convenient, clean and central

Partner

8/10

Excellent

04 Mar 2026

Katie

Room was clean but a little dated and the shower grout needed mould attended to! For the cost of the room it really needs a bathroom reno. No recycling bins provided (odd on the edge of a wilderness conservation are). Room ‘looked’ on the car park so as opposed to a garden with cars coming and going a lot.

Self

8/10

Excellent

04 Mar 2026

Graeme

Rooms very clean,

Partner

6/10

Pleasant

03 Mar 2026

JOHN

Room now a bit outdated in the top section of the Hotel Complex. Shower / Bath Combination not ideal for today's market.
Buffet Dinner option downsized from last visit, but still priced high (no Seafood)

Partner

6/10

Pleasant

27 Feb 2026

Gary

Room was a bit small. The patio had a small table and 2 chairs that wouldnt fit in the patio area. 9Poor planning.
Also there werr twi

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Allan

Room was clean and generous size, however walls very thin and could hear neighbours clearly so not good for light sleepers. Location central to town. Parking not close to room however there is a drop off point for luggage. Stair or ramp access to rooms with no lift so not great if you have mobility issues. Staff were very helpful.

Partner

8/10

Excellent

23 Feb 2026

Duane

Clean room. Arrived in a downpour & heating was on thanks. Close to waterfront. Happy with everything except the bed, way too soft, not normally what you’d expect in a hotel. Good bar & also a restaurant.

Self

8/10

Excellent

22 Feb 2026

Sandra

Warm welcome, great view from room, plenty of places to eat, walks. The room was a good size. Only minor niggle was how hard the bathroom taps were to turn on and off (no good for anyone with arthritis). Good towels!

Partner

8/10

Excellent

21 Feb 2026

Trevor

Laundry facilities need a lot of attention - one location had no washing machine & both dryers were out of order - the only operating laundry had major line up of people to use it & so long delays were the norm - very disappointing for a facility of this size

Partner

10/10

Exceptional

16 Feb 2026

Helen

Fabulous location. Quaint cottage right on the esplanade.

6/10

Pleasant

12 Feb 2026

Helen

Wonderful view. Staff friendly. Room only serviced every 2nd day, bathroom tap dripping, limited Wifi. The room comfortable though needs refreshing to be advertised as 4 star, especially carpet. Location excellent

Leisure Partner

4/10

Poor

11 Feb 2026

James

Strahan Village is beautiful, the entire place is owned by the NRMA including one of the cruises. However, the accomodation is terrible and the NRMA should be embarrassed that they are willing to offer this poor level of accomodation to guests (sadly the service was not much better). An organisation the size of the NRMA should have completely refurbished this accomodation including the dining facility (View 42). The accomodation smells (not in a good way), it is extremely tired, all that has been done to the place is to paint everything white to freshen it up.

This is a major disappointment, Strahan, in particular Strahan Village is a beautiful location and the exterior of the buildings and layout is brilliant. But if you stay on the hill in the motel style accomodation that has not been updated since it was built, it is a very poor experience. The View 42 restaurant offers a buffet for $60 per person, the quality of the food was poor and made me feel like I was back in the early 2000, low value for money and felt like we were being taken advantage of. If this property was run by an independent I can understand the cost to invest and upgrade could be prohibitive, but the NRMA is a huge organisation and can do much better and should do much better.

As an NRMA member (who also stayed in many other NRMA properties on our family holiday to Tasmania), I felt let down by the NRMA. This was the worst part of our trip and we were happy to be checking out of the accomodation.

Leisure Family

6/10

Pleasant

08 Feb 2026

Karen

The staff seemed ok but a little distant in there interaction with us.

Leisure Partner

8/10

Excellent

07 Feb 2026

Leigh

Very professional staff

Leisure Partner

8/10

Excellent

30 Jan 2026

Patti

The room was very clean. Very comfy bed, and we had a lovely water view.

Leisure

8/10

Excellent

29 Jan 2026

Chris

Room was great nice clean great view

10/10

Exceptional

26 Jan 2026

Rommaney

Friendly staff

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Pieter

Good location, quiet, authentic

Leisure Partner

4/10

Poor

21 Jan 2026

Robert

We were moved one day into our stay because they were unable to fix a broken blind that was supposed to block out an outside night light over a window that wouldn’t open or close properly. The apartment we were moved to had taps that couldn’t be turned off in the bathroom and a toilet that continued flushing after filling up. On both occasions the receptionist said they’d get someone to look at it but seemed generally unconcerned.There were no apologies when we checked out.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Lichelle

We enjoyed our stay at Strahan Village. We had a lovely room overlooking the water. The room was clean and had what we needed for our short stay. Staff were friendly. We would have ranked higher however there smelt like there were plumbing issues which needs attending to on the way to the room.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Morgane

It was a nice room, with a good view and loved the big bathtub!

6/10

Pleasant

18 Jan 2026

Leigh

We were staying in the Waterfront Cottages. Rooms are surface clean and tidy. Cobwebs, spiders and dead insects throughout. Bathroom could do with a good clean, especially the shower (tiling - pink moulding). Could not open windows for fresh air due to the sewerage stench looming from carpark and neighbouring cottages/resturants. Overall, average stay.

Business_and_leisure Family_with_children

10/10

Exceptional

18 Jan 2026

Pamela

Upon check in we upgraded to a king and the guy didn't know how to change that in the system w/out us having to cancel through hotels.com. Fortunately, his colleague was able to help. We were offered a 20% discount off of the hotel restaurant View 42, but when we tried to take advantage of it, no one knew what we were talking about.
Hotel room very comfortable. Needs ice machines on each floor. View spectacular.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Janine

Staff are great, room is perfectly located overlooking the lake, extremely handy to restaurants and lovely walks and beautiful sunsets

6/10

Pleasant

15 Jan 2026

Tim

Staff were great. Very helpful. Bed very soft

Partner

10/10

Exceptional

12 Jan 2026

Tanya

Clean room nice balcony close to Gordan River cruises

8/10

Excellent

11 Jan 2026

Jonathan

Not bad

6/10

Pleasant

08 Jan 2026

Susan

Very small room. No facilities for eating in. No space or surface for making tea and coffee safely. Kettle, mugs etc in a compartment space beneath what what should have been a clear area for safely boiling a kettle. No housekeeping for a 2 night stay, no cushions, slippy and dangeroud shower surface had to request shower mat. Would not stay here again.

Leisure Partner

8/10

Excellent

08 Jan 2026

Karen

Our room up on the hill at the back of the property was a basic motel style room. I was really disappointed that the restaurant was not open as it was a short walk across the carpark and we had heard it was a good place to eat. We did have a drink in the lounge area and the view was lovely. We really appreciated the access to parking near reception. As an older couple the stair access was not suitable. Very central to town centre and attractions.

Leisure Partner

4/10

Poor

06 Jan 2026

Annie

Staffs are nice but the room is very old.

Leisure Partner

6/10

Pleasant

06 Jan 2026

Marilyn

The room conditions were okay but outside definitely needed some attention. We had a room at the top behind reception with a lovely view and double doors onto a small patio. This was really nice but the lawn was overgrown and weeds were everywhere including the small garden on our patio. This really downgraded the outlook.

Leisure Friends

10/10

Exceptional

05 Jan 2026

Sabina

We had a great stay very good location.

Partner

8/10

Excellent

04 Jan 2026

Peipei

great location

Leisure Family

10/10

Exceptional

04 Jan 2026

Ghansyambhai

Did not have free breakfast
Clean room
Good dinner buffet at property

Leisure Partner

10/10

Exceptional

03 Jan 2026

yong

Very good

Family

10/10

Exceptional

02 Jan 2026

Deborah

Clean good size room, comfy bed

Partner

6/10

Pleasant

02 Jan 2026

Anne

Location was beautiful. Room has a real musty smell and on the bottom floor so you can hear people walking around in their room upstairs. They were walking around late and then up early.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Eric

An overall high standard

Leisure Partner

6/10

Pleasant

29 Dec 2025

Patrick

Monopoly over the whole area, over priced and pretty boring place to stay

Business_and_leisure Self

8/10

Excellent

28 Dec 2025

Jane

All good we stayed in May for 2 nights now Dec 1 night. River cruise we did in May and today we did the wilderness train journey. Just luv Strahan !!

8/10

Excellent

28 Dec 2025

Gina

Great room, most staff were great. Didn't appreciate loud knocking by housekeeping an hour before checkout.

Partner

8/10

Excellent

28 Dec 2025

Yu-Cheng

The heater was installed in such a way that you could not reach the control panel. Very difficult to control it. The room is 1116.

8/10

Excellent

28 Dec 2025

David

Basic room, large bed. Everything very clean.

Easy to check out ahead of a short walk to the World Heritage cruise, our highlight of the west coast.

10/10

Exceptional

23 Dec 2025

Jeff

Cute little village, clean room.

10/10

Exceptional

21 Dec 2025

Shane

Well placed and easy to locate.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2025

David

Excellent location with a simple checking in process. The room was clean and well furnished. Just a short walk to the Esplanade for a meal or drink. Very quiet at night.