Name: Hotel at Tzaneen
Address: Makakota Street, Tzaneen, 0850, ZA

4/10

Poor

10 Feb 2026

Brendan

Very dated, not worth the price

Business

10/10

Exceptional

04 Jan 2026

Tendai

Yes

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Shaheen Ismail

They need to put tap mixer in the Bathroom wash basin

Tv

Business

8/10

Excellent

14 Apr 2025

Sandra

Large areas but limited parking for very busy restaurant causing large traffic jams and noise

Leisure Family

10/10

Exceptional

09 Mar 2025

Verified traveler

High expectations not met

Arrived on Friday afternoon and received excellent reception from the front desk.there was no toilet spray or any odour controlling mechanism in the bathroom room.left the room at 5am and came back at 12:30 pm.the room was cleaned but without towels,they were only replaced around 13:00.had an issue the aircon that sounded like a petrol fuelled generator which was attended to immediately.

Partner

10/10

Exceptional

19 Jan 2025

Curtis

it is excellent, the staff members were good and it is close to the mall.

Business

10/10

Exceptional

16 Nov 2024

Curtis

May they improve on noise.

Business Friends

2/10

Poor

01 Nov 2024

Robert

Unfortunately the AC and internet did not work.

8/10

Excellent

26 Jul 2024

Gavin

Very Clean, very quite

Business

8/10

Excellent

24 May 2024

Gavin

Very Clean,very quite.The parking bays are very narrow though so park carfully

Business

10/10

Exceptional

07 Jun 2023

Sipho

VERY CLEAN AND THE STAFF VERY WELCOMING

Family

8/10

Excellent

02 Feb 2023

Daniel

Always stay at Hotel@ Tzaneen and have an good experience, but with the new look and feel of upgrades to the rooms even better....

Business

10/10

Exceptional

16 May 2022

Fanisa

Outstanding stay

My stay was amazing. The welcome started from the entrance , security excellent ,the reception outstanding. The staff also check on you before your arrival and you find them ready for you. Thank you

Friends_and_family Family

10/10

Exceptional

15 Apr 2021

Daniel

Always a good place to stay

Business

10/10

Exceptional

19 Jul 2020

Esther

Super Amazing

Business

10/10

Exceptional

30 Nov 2019

JP

Comfy and homely stay. Will go again.

Great accommodation with good location. Staff was very friendly.

8/10

Excellent

24 Nov 2019

Verified traveler

Convenient, customer-focused hotel

Great service which is so important,, and very customer focused. Very appreciative of the late checkout after being up at 3am to run a race - gave me a chance to have a shower and a power nap before a long drive home. Made a huge difference and your staff were so understanding. The room was clean and presentable but the bathroom needed attention - dated, the shower dripped the whole night, and the basin hot tap inexplicably would not turn off. Loved the on-site restaurant; was so disappointed I could not have something more exotic off the menu but would have been a bad idea on the night of the race

Self

10/10

Exceptional

02 Oct 2019

Meyo

It was amazing

Partner

6/10

Pleasant

19 Jul 2019

Verified traveler

Checking in was not good the guy never even greet and he never even tell us where the breakfast place is etc. The Room 74 I stayed In sliding door was open when I checked in !

10/10

Exceptional

28 May 2019

Frenando

Amazing

It was a pleasure from the moment we arrived. The Petunia at front desk was very sweet and her assistance likewise. the room was clean and very spacious. The overall feel was of peace and tranquility. We only had the pleasure of staying 1 night we attended a function held in the convention centre and wow the food was really good. The staff very friendly helpful and ready to service. The next day for breakfast we were so well looked after. The young man, I think I am spelling his name incorrectly \"Tnakna\" was so helpful and we were served like royalty. His college Jubulani was just as helpful.
Anyone who want to be well looked after and have a pleasant stay should take the time to stay here.
Thank you everyone.
Much appreciated

Family

6/10

Pleasant

22 Apr 2019

Verified traveler

Didn't have a phone and laundry bin.
The road by the entrance has potholes.

Partner

8/10

Excellent

01 Apr 2019

Ramosweu Henry Thato

Check out

10am check out is too early and also the whole R100 per hour from check out time thing

Family

8/10

Excellent

11 Dec 2018

Yasmin

Tropical Tzaneen

Just chilled out

Partner

6/10

Pleasant

09 Dec 2018

Verified traveler

Rooms were very big and double floors. But no elevators when you have multiple bags...

Leisure Friends

10/10

Exceptional

01 Oct 2018

Sibongile

nice warm place

The staff was friendly and helpful

10/10

Exceptional

02 May 2018

Mobi

Comfortable and peaceful.

Only problem WiFi signal strength; which was not so great.

Partner

8/10

Excellent

04 Nov 2017

Elizabeth

All I can say it was amazing and a special thank you to malefo she made my stay extraordinarily

Partner

2/10

Poor

05 Mar 2017

Sarah

Good but too much public

It is a good hotel, unfortunately it is not an executive place. there are lot of government employees and local community people coming for seminars, food and general meetings. The breakfast place can be , ovecroweded, uncontrollable and disgusting.

2/10

Poor

17 Aug 2016

Raphasha

Our wheel cap was stolen at night on Friday 12 August 2016, and the lady who addressed us in the morning regarding the incident did not care about the incident and we were not happy with the way she handled the matter on sunday morning.

Partner

4/10

Poor

29 Jul 2016

Anthony

Never again

In one word \" dismal\" situated in poor area, could not be found on gps as takes one to wrong side of hotel, overpriced for level and restaurant closed on Sundsy evening with no notice. Also no contact number on booking site to try and find directions.

Family

6/10

Pleasant

26 Mar 2016

Nishant

Average hotel,Helpful Reception,needs improvements

Reception was friendly, room was nice and clean. I requested a baby bed and they were extremely helpful in changing the room for us. Although it was mentioned in my booking request too but wasn't arranged beforehand so wasted an hour or two to get it sorted. All the basics are provided for - needs to look at their internet connectivity as Internet reception really bad. Difficult to connect in room 25. The TV doesn't have any cartoon channel and my daughter wanted to watch cartoon so tried connecting on internet but no connectivity for iPad in room. Small swimming pool was unavailable & covered all the three days with net. In terms of facilities advertised visa-vis available to use were very bad.

Unfortunately few drunk and noisy people were accommodated at hotel and loud music was playing till after midnight in the night of 19th March.

Average, for the price, one would expect better so nothing to write home about.

Family

8/10

Excellent

30 Jan 2016

kabelo

Good

Had a wonderful stay

8/10

Excellent

07 Dec 2015

kabelo

very good

great

10/10

Exceptional

20 Nov 2015

Muanalo Johannah

What a place.

The hotel was fantastic and everything was perfect. It's a perfect place for anything eg business, pleasure, relaxation etc.

Family

8/10

Excellent

30 Sep 2015

Jack

Value for money

good value for money, unfortunately a lot of drunk and noisy people are accommodated at your hotel, not much you can do about that.

Partner

8/10

Excellent

31 Aug 2015

Kayise

Very nice and reasonable price.

Breakfast was terrible but the rooms are nice and clean.

10/10

Exceptional

22 Jul 2015

Vusi

hygiene is excellent

i really enjoyed my stay,the only challenge was at the restaurant these ladies they must stop gossip about people put more concentration on customer service but all in all im looking forward to come back soon

Family

4/10

Poor

20 Jul 2015

Toni

I was sorely disappointed with the service. I had specially requested that they keep a cooler box of meat frozen for me (called beforehand to arrange) and on arrival, no one knew anything about it and I had to have an argument to try to get something sorted - nearly 45 minutes later, something was arranged.

The walls are extremely thin and you hear every sound made by your neighbours.

There was a drunk man shouting for most of the night in the parking lot and nothing was done about him.

The only thing I will give this hotel is that it was clean - not enough reason to visit again however.

Family

10/10

Exceptional

06 Mar 2015

marelize

Very friendly people

I requested a baby cot and they were extremely helpful delivering it promplty.

8/10

Excellent

29 Jun 2014

Rich

Good location

Very nice hitel for over nights stay.

2/10

Poor

06 May 2014

Angela

not at all satisfied

The hotel was clean with enough beds. I do not understand why there was a curtain instead of a toilet door. It was comfortable and would have been adequate despite the constant creaking of the tin roof from the carports all night long, if it was not for the way I was treated the next day. After a horrible breakfast of slimy eggs, fatty bacon and weetbix, in a restaurant that smelt like old beer, I was accused on only taking the \"board\" option and told to pay for the breakfast I had in fact paid for WEEKS EARLIER. I was then marched to reception where they were adamant that I had not paid for breakfast even though earlier that day I had got confirmation from hotels.com that I had paid for room and breakfast for four people and had spent R 200 more on the breakfast option. I do not appreciate spending more than R 1000 on mediocre accommodation and then also being treated like a thief when I had paid in advance. Hotels.com I would like to hear from you on this. Why is it that the two times I have used this service there has been a problem at check out. The last time I was told there \"was a problem with expedia\" and I do not even know what that is. This time, they used the term \"expedia\" again and were adamant I had not paid for breakfast when I had. Please assure me that you are communicating with these establishments properly.

Family

6/10

Pleasant

15 Apr 2014

Verified traveler

Good overnight Location

Efficient and clean, very good restaurant

10/10

Exceptional

11 Mar 2014

Elliot

Very neat, quiet place

A very lovely place for a family and great service.

8/10

Excellent

07 Mar 2014

Baggio

Wonderful Resturant

My stay was okay but highlight was the resturant and the friendly Ishmael

2/10

Poor

18 Feb 2014

Elle

Very Unsatisfied

We stayed overnight here because we were doing some excursions in the area. We were very unhappy with the state of our rooms. There wasn't a door on the bathroom, just a curtain. It definitely didn't give us the privacy that we needed, as we were sharing the suite with my brother-in-law. There was also no shower curtain in the bathroom. The area didn't feel that safe. On our way out, one of the hotel staff came into our room asking for money to go buy a drink. We offered him water, but he didn't want that. We were also pretty disappointed with the restaurant. The food wasn't very good at all. I would not recommend this hotel to friends.

Family

8/10

Excellent

19 Dec 2013

Jonathan Maake

Enjoyed

Hi There

I really enjoyed my stay at the hotel I will use it again.

Thanks

8/10

Excellent

08 May 2013

kim

Great hotel

The receptionist seemed to know nothing about hotels.com so we took an hour before we could check in AND OUT. Besides that the hotel was nice and clean.

6/10

Pleasant

16 Apr 2013

Grant

Satisfactory

All the basics are provided for - needs to look at their internet connectivity

8/10

Excellent

23 Oct 2012

Letty Mboweni

Nice stay

My husband and I spent the night at the Tzaneen Hotel on our way home, we found it to be quite pleasant and comfortable. The staff was very nice even phoning on the day to find out if we were still to arrive. Will definitely stay there again….

10/10

Exceptional

14 Sep 2012

Glenda

Similar to a quality UK Premium Lodge

I wasn't expecting much for the price, it is afterall much less than surrounding hotels. It is the same as a UK Premier Lodge (the one that Lenny Henry advertisers rather than the old backstreet premier lodges), easily 3 star in UK terms. A lovely restaurant in the grounds with a good variety of food, both for dinner and breakfast. A person on the gate checks everyone coming in and out so very secure and the staff are very friendly.