Hotel Casa Del Refugio

10/10

Exceptional

07 Jul 2026

JERRY

Like a nice wel maintained Hacienda

Partner

10/10

Exceptional

04 Jun 2026

Toribio

Clean room, family friendly, walkable

Family_with_children

10/10

Exceptional

25 Feb 2026

Lizette

Great staff and beautiful hotel

8/10

Excellent

08 Feb 2026

LOUIS

Good location

10/10

Exceptional

01 Feb 2026

Vito

Great staff and place to stay

10/10

Exceptional

15 Dec 2025

Maria

Great location, right in the center of town walkable to everything. Very cute rooms. Check in was very easy, they gave me a ticket for parking at a garage about a block away. Very convenient.

Leisure Family

10/10

Exceptional

07 Dec 2025

Jesus

Great location, friendly staff.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Perla

Beautiful hotel, very clean room and friendly staff. We had an excellent experience and will be back for sure.

Thank you,

Perla and Grant Shipp

Leisure Partner

10/10

Exceptional

13 Oct 2025

Maria

Beautiful patios with a nice restaurant

Leisure Partner

10/10

Exceptional

05 Aug 2025

Alfonso

Close to everything safe at night

Business_and_leisure Self

8/10

Excellent

09 Jul 2025

Juan

Great stay!

8/10

Excellent

30 Mar 2025

Verified traveler

Nice place

Hotel was old hacienda. Beautiful hotel from the inside but very dirty and crowded from the outside. Many vendors and no parking available. Staff was friendly, room was big, bathroom and shower in suite was very small. Lots of noise at night due to the crowd out front of the hotel. Can be clearly heard from balcony and window.

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Oralia Gabriela

Excellent stay, but it would ve useful if they had a coffeemaker, microwave and a small fridge.

Leisure Self

6/10

Pleasant

17 Mar 2025

Lawrence J

Location by a dirty, noisy market. Staff noisy talking during the night. Limited hot water in the shower. Comfortable bed. Room walls dark paint like a dungeon. Friendly helpful staff. Good restaurant food.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Norma

ESTA ES LA SEGUNDA VEZ QUE NOS QUEDAMOS EN ESTA PROPIEDAD, NOS GUSTA MUCHO PORQUE ESTA TODO CERCA, HAY MUCHAS OPCIONES PARA COMER, LO UNICO QUE TUVIMOS QUE PEDIR UN CAMBIO POR QUE EN LA HABITACION LA PRIMERA NOCHE ES DEMASIADO RUIDOSA, CUANDO NOS CAMBIARON DE HABITACION HUBO UNA GRAN DIFERENCIA MUY SILENCIO. SE AGRADECE. GRACIAS GRACIAS POR TODO

Leisure Family_with_children

10/10

Exceptional

12 Sep 2023

Maria

Excellent customer service!

Leisure Partner

10/10

Exceptional

19 Aug 2023

Mehida

Staff is great.

10/10

Exceptional

10 Jul 2023

israel

The property is just beautiful

Leisure Partner

6/10

Pleasant

01 Jun 2023

Hilda

There’s many dining option walking distance from hotel. It is in a very busy area. We enjoyed our stay only disappointment were the beds, they were very uncomfortable.

Leisure Family

10/10

Exceptional

30 May 2023

israel

Just an awesome attention. Thank you

Leisure Self

8/10

Excellent

23 Apr 2023

William

Great location

On the plaza chica. 2nd floor room, very small balcony overlooking a busy street. Some daytime noise, nights pretty quiet. Lovely colonial property. Bathroom sink in the room, shower/toilet separate. Very poor hot water pressure. Shower head clogged so poor water delivery. Excellent housekeeping. Bed, for my taste, was too hard. More than one hand towel would be appreciated. No washclothes. Slippery tile floor in unit, so be careful.
Somewhat off season, so bar (if you enjoy an evening cocktail) was basically closed.
No elevator.

Partner

10/10

Exceptional

09 Apr 2023

david

Thank you

Leisure Family_with_children

10/10

Exceptional

17 Mar 2023

Israel

Esta propiedad está en el corazón de Patzcuaro, todo está cerca , es un bellísimo hotel y el personal super amable

Leisure Partner

10/10

Exceptional

27 Feb 2023

Christine

Couples 2 might getaway

Lovely hotel, our second time staying here. Close to everything and friendly staff, will stay again. 😊

Partner

10/10

Exceptional

28 Nov 2022

Israel

Just a beautiful hotel in Patzcuaro

Leisure Family

10/10

Exceptional

03 Nov 2022

Rogelio

Everything was good

Leisure Family

10/10

Exceptional

21 Oct 2022

Coral

Staff was very friendly. Very accessible to main locations. Rooms with a balcony can be somewhat noisy throughout the day, but at night around 10:00 p.m. the noise decreases. Walking into this building feels like you are being transported to an old hacienda.

Leisure Partner

6/10

Pleasant

22 Jul 2022

William

Parking nightmare

We had to drive around 2-3 times and waited for a spot to open up just to check in,

Partner

10/10

Exceptional

03 Apr 2022

Normand

Absolutely beautiful

This hotel is the most beautiful that I have stayed at, and I've been traveling for the past 6 years. The only negative is that the beds are a little too hard for me but a minor detail.

Friends_and_family Friends

8/10

Excellent

17 Jan 2022

Hermila

Good place to stay. One of The plazas is just in front of you and the other is walking distance. Hotel is hacienda style, very pretty. Town people are very friendly.

Family

10/10

Exceptional

20 Jan 2021

Susana

The staff was amazing. They went way out of their way to accommodate us. We had to have breakfast when there wasn't any, so they called the lady in charge and she came and offered what she could, which wasn't bad. A really good experience in every sense.

Leisure

6/10

Pleasant

23 Jul 2020

Chitown

A very beautiful hotel, only it lacks a little maintenance and organization on the part of the administration

Friends_and_family Family

10/10

Exceptional

19 Dec 2019

Verified traveler

Really quiet,clean and great location,really close to the plazas and shopings

Leisure Family_with_children

10/10

Exceptional

24 Jul 2019

Verified traveler

This is one of the most amazing hotels I have ever been to (and that is counting numerous hotels on three continents). You feel like you are back in time spending the night in some ancient monastery or stately mansion, but with all the modern amenities expected in a good hotel. Each room has a patron saint. So you have a San Miguel room, a San Pablo room, etc. with beautiful paintings on the walls to admire. The beds are very comfortable, no problems with hot water (like in some other Mexican hotels), clean and nice shower, well functioning TV (which is also a problem in some other Mexican hotels), very helpful and friendly staff, good restaurant with good food and good service. But again, the ambiance is amazing. In historical Patzcuaro, you can actually imagine yourself being in 16th or 17th century Mexico or Spain when you spend the night here. I was happy to see this hotel is not ashamed of the Christian heritage of Mexico and whoever designed the interior of this hotel should get an award for having an amazing talent of producing a feast for the eyes. It is a short walk away from all the must places to see in town. The best place to stay in Patzcuaro by far (and we have been in two other hotels in Patzcuaro which were highly ranked on Expedia and were pretty good, but not nearly as wonderful as Casa del Refugio).

Leisure Family_with_children

8/10

Excellent

15 Jul 2019

martinAZ

Nice hotel in a Spanish Colonial pretty building, right in town center

Leisure Partner

6/10

Pleasant

15 Jul 2019

Verified traveler

The location and the atmosphere were perfect, but they welcomed you like you are bothering them, services are provided but no help with luggage, no parking near by, etc.

Business_and_leisure Family_with_children

10/10

Exceptional

12 Apr 2019

Mario

The location is good, close to all hot spot in Patzcuaro, the street is little busy with the vendors but is part of the traditions in town

Leisure Friends

8/10

Excellent

11 Feb 2019

Verified traveler

Unique location
Great job of renovating an old building right in town core

Leisure Partner

8/10

Excellent

11 Jan 2019

K

A beautiful colonial hotel, with a very good central location and friendly staff. Rooms with a street view can be noisy during the night but inside ones are not.

6/10

Pleasant

13 Nov 2018

J

Hotel location couldn't be better. Closer to everything downtown. Hotel is quite beautiful but the bathrooms could use some updating. Or room was overlooking the plaza across the street so it was a bit noisy at times. However Mexico is a very active country and the mouse comes with the territory. Restaurant on site was convenient for breakfast for us so we didn't have to get ready to go out in the am. Hotelstaff very helpful and pleasant.

8/10

Excellent

24 Feb 2018

Verified traveler

Good rooms pity there is no breakfast as advertised by expedia

6/10

Pleasant

04 Feb 2018

Joerg Heinz

Nice but not amazing

Casa del Refugio is a nice hotel, no doubt, well maintained or recently renovated. However the rooms and specificely the bathroom and shower entrance are small. Only one pillow was available upon arrival and only 2 cloth hangers provided by hotel. The location is very good, and even for the size and traffic if Patzcuaro it is accessible. Hotel and room are clean. Only restaurant at night only open until 21:00. No nightcap or snacks, had to go out again. For the price I have expected more.

Family

8/10

Excellent

31 Jan 2018

jane

Nice, old hotel

We enjoyed our stay here. The new owners are working hard to upgrade. Heating will really help, it’s pretty cold in January! Our room and furnishings was good although the shower needs to be redone. The staff was great, very helpful. The hotel is in a great situation to the Zocalo Gertrude’s Bottanegra. It can be very noisy being on a busy street but just bring your earplugs and enjoy!

4/10

Poor

30 Sep 2017

Yesi

Location great but no service or comfort

I found out they gave us a basic room when i had paid for a larger superior room. No efforts were made to remedy their error or our discomfort. This was after charging 300 pesos for the 2nd person when expedia confirmation states the base rate is for 2 guests. If you like a heater or fan or window to open in your room, no such luck. This probably explains why we were essentially the only people staying at this hotel. Not sure where the great reviews came from. There are many hotels on the same plaza so choose wisely.

10/10

Exceptional

13 Apr 2017

JOSE luis

A dream hotel located in a dream place

I cannot think of anything I disliked about the hotel. The hotel atmosphere was in all ways fitting with the beautiful town, and everything we came to see was at a walking distance. The TV set was small and antiquate, and the administration could not find the remote control, but coming to such a beautiful place to watch TV made no sense to me.

Partner

8/10

Excellent

02 Mar 2017

Ben

A Charming Place in the Historical District

Our room was large, with a small balcony overlooking the street. It was quiet after dark. We had high ceilings, comfortable furniture and a lovely ambience. Very good value for money. The staff were pleasant but speak virtually no English. Almost all of the main sights in Patzcuaro are within comfortable walking distance. Breakfast was in the sister hotel, Casa del Refugio, a half block away, an equally charming place. Lots of restaurants and cafes nearby for dinner.

8/10

Excellent

08 Jan 2017

Verified traveler

The staff at the hotel del Refugio was very nice, the hotel ambience was quiet. The room was clean, however most of the rooms don't have ventilation system, at night the room was very stuffy and hot.
Overall we enjoyed our stay in this hotel.

Partner

10/10

Exceptional

02 Aug 2026

Patricia

Buena ubicación,

10/10

Exceptional

30 Jul 2026

Sergio

Bonito hotel y Muy buena ubicación

8/10

Excellent

19 Jul 2026

Daniela

Habitacion limpia, personal atento

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Liliana Vanessa

Excelente ubicación y trato amable. Hotel bonito y cuenta con restaurante propio.

Partner

10/10

Exceptional

18 Jun 2026

valeria

Excelente experiencia muy lindo el Hotel

Partner

10/10

Exceptional

07 Jun 2026

Victor Manuel

Habitación amplia con los servicios en óptimas condiciones.
El personal es muy atento y amable.
Buena y céntrica ubicación.

Partner

8/10

Excellent

06 Jun 2026

Cynthia

Todo muy limpio y nos atendieron muy bien gracias por atendernos tan bien

Family

10/10

Exceptional

26 May 2026

Pablo Misael

Muy buen hotel y buen servicio

Family

10/10

Exceptional

15 May 2026

Carlos hugo

Exelente , solo ubo un percance con la chapa, se descompuso y me quede encerrado , pero rapido buscaron solucionarlo

8/10

Excellent

11 May 2026

Luz Denisse

NO LE PONGO 5 ESTRELLAS PORQUE NO SE PUEDE DORMIR TRANQUILAMENTE. EL RUIDO DE LA CALLE SE ESCUCHA COMO SI UNO ESTUVIERA DURMIENDO AFUERA.

Family_with_children

10/10

Exceptional

30 Apr 2026

Sulamith

Todo lindo

10/10

Exceptional

20 Apr 2026

Nancy

Súper limpio y atención muy linda

Partner

10/10

Exceptional

11 Apr 2026

Ramiro

Es un hotel céntrico, con muy buenas instalaciones, buen restaurant y personal muy amable. El único inconveniente pero asi es en todos los hoteles de este tipo es que en las habitaciones que dan a la calle se mete todo el ruido y para algunas personas puede ser incómodo, pero definitivamente es una gran recomendación para hospedaje.

Partner

2/10

Poor

09 Apr 2026

Carlos

Lo único destacable es una señorita en recepción que no recuerdo su nombre, pero se encargó de hacer funcionar en medida de lo que pudo la desatención de otros empleados del hotel, de ahí en fuera pésima experiencia, no vuelvo a quedarme ahí.

Family_with_children

10/10

Exceptional

28 Feb 2026

Areg

Habitación cómoda y tranquila

10/10

Exceptional

16 Feb 2026

Miguel

Buena ubicación y precio accesible

8/10

Excellent

10 Jan 2026

Maria del Pilar

La habitaciones limpias, amplias y cómodas.
El hotel es bonito y el personal amable.
No hay estacionamiento pero tienen convenio con uno que se encuentra a dos cuadras y media.

Partner

8/10

Excellent

04 Jan 2026

Silvia

El hotel muy bonito
La habituación limpia y cómoda
Lo único es el ruido de la calle se escucha muchísimo

Leisure Partner

8/10

Excellent

28 Nov 2025

Aranza

Nos gustó bastante el lugar como hospedaje, regresaría sin problema. Pero en el restaurante del hotel fue muy mala experiencia ya que esperamos casi una hora y solo nos llevaron las bebidas y los platillos nunca llegaron.

Sin embargo como comento la experiencia en hospedaje como tal fue muy buena y el personal es muy amable.

Leisure Partner

8/10

Excellent

15 Nov 2025

Alejandro Otero

Las instalaciones muy bien, la experiencia en general fue buena, la atención muy buena

Leisure Partner

10/10

Exceptional

10 Nov 2025

EFREN ALEJANDRO

EXCELENTE Y MUY BIEN UBICADO

Partner

6/10

Pleasant

03 Sep 2025

Alejo

Bien, solo problemas de agua

10/10

Exceptional

15 Aug 2025

Laura Ivett

Es un excelente lugar con la perfecta ubicación y un muy buen servicio

6/10

Pleasant

13 Aug 2025

Margarita

El hotel es muy bonito y está en medio de todo, tiene estacionamiento a dos cuadras.
Lo único que no me gustó es que hay mucho ruido desde las 5am por los comercios que rodean el hotel y durante la noche el ruido de la calle es constante, motos, carros, etc.

Leisure Family

10/10

Exceptional

11 Aug 2025

Tito

Muy céntrico muy agradable muy limpio muy buen precio, único pero que tienen el estacionamiento a tres cuadras yo lo recomiendo le doy un 9 de 10

Leisure Partner

6/10

Pleasant

11 Aug 2025

Erika Karina

Excelente para quien quisiera conocer la vida en un claustro

Leisure Self

10/10

Exceptional

04 Aug 2025

LUIS ENRIQUE

Recomendada la experiencia y la atención es muy buena

Leisure Partner

10/10

Exceptional

04 Aug 2025

JOSE

Bonito y céntrico, a buen precio.

Bonito hotel, céntrico a buen precio. Enorme cama y almohadas, rico descanso. Restaurante con comida regional, deliciosa. Algunos detalles no tan gratos como las escaleras algo \"pesadas\". Los accesorios del baño en metal oxidado. La jabonera mal ubicada y la regadera sin mantenimiento. Aún con eso, lo recomiendo ampliamente y volveré en cuanto pueda.

Partner

6/10

Pleasant

28 Jul 2025

Andres

EL hotel esta muy bien cuidado las instalaciones son bastante agradables y la ubicacion inmejorable el restaurante del hotel tiene la mejor comida mexicana de los restaurantes del centro historico.

El staff es muy amable y bien capacitado con excepcion de una chica que no sabia resolver nada en recepcion no hacer cobros con tarjeta.

Lo malo fue la cama estaba ya en estado deplorable (vencida de los soportes) tambien nunca hubo senal de WiFi y la television de la habitacion se desconfiguraba casi todos los dias por lo que habia que estar llamando a la persona de mantenimiento.

Las habitaciones que da el balcon a la calle son bastante ruidosas con el trafico y la carga y descarga del supermercado que esta frente al hotel

Leisure Partner

10/10

Exceptional

17 Apr 2025

CARLA ALEJANDRA

Ninguno

10/10

Exceptional

19 Mar 2025

Marie

es un buen historic propiedad con muchas arte
no es comercial, mas que similar una casa de familia

Leisure Family

6/10

Pleasant

12 Feb 2025

ALFONSO

Aventura en Pátzcuaro

Hospedarse en el Hotel Casa Refugio fue una aventura y sensación de viaje al pasado. Llegar no es fácil debido al uso del jardín de enfrente para poner puestos del mercado que actualmente está obra. La construcción antigua aceptablemente rehabilitada del hotel da la sensación de vivir en el pasado/presente con comodidad y en pleno centro de este histórico lugar.

Partner

10/10

Exceptional

30 Dec 2024

Irma flores

El estacionamiento está a dos cuadras del hotel y por remodelación del mercado los puestos están instalados en la plaza y a los alrededores del hotel

Leisure Family

6/10

Pleasant

04 Dec 2024

Benjamín

un hotel bastante cuidado desde el punto de vista de arquitectura del pueblo, pero en está ocasión la habitación que me brindaron algo fea, que parecía y muy vieja y desgastada.

Business

10/10

Exceptional

27 Nov 2024

Guillermina

Buena

4/10

Poor

25 Nov 2024

jose

Dentro del centro pero acceso muy dificil

Business Partner

10/10

Exceptional

31 Oct 2024

Miguel Angel Torres

Excelente

Business Self

4/10

Poor

27 Oct 2024

Sitlalic janett

No me gusto

Si buscas un hotel para descansar definitivamente no es la opción, hay un restaurante y el ruido se terminó tarde y desde las 7 am nos despertó todo el ruido de afuera, la cama no es muy cómoda, mucho olor en la habitación, tuvimos que comprar inciensos para disminuir el olor a humedad.
Es buen hotel solo para quedarse, se me hizo caro para lo que ofrece, y no es bueno para descansar

Partner

8/10

Excellent

15 Oct 2024

Roberto Arturo

Hotel tranquilo, silencioso, ideal para descansar, te lleva a otras épocas

Leisure Partner

6/10

Pleasant

10 Oct 2024

Benjamín

Obviamente un hotel tipíco a Patzcuaro, bonito y limpio.

Business_and_leisure Family

10/10

Exceptional

30 Sep 2024

Carolina

Muy bien ubicado para turistear, tranquilo y lindo

Leisure Family

10/10

Exceptional

24 Sep 2024

Valeria

El hotel es toda una experiencia colonia , super limpio , instalaciones preciosas , habitaciones amplisimas . El personal es muy atento . El interior es tranquilo y relajante Al salir del hotel por remodelacion del mercado es un caos , sucios ruido feo pero no tiene que ver con el hotel

Leisure Family

10/10

Exceptional

29 Aug 2024

Jesus

Excelente lugar, así como la ubicación.

10/10

Exceptional

16 Aug 2024

Alvaro

Todo muy bien...volveremos

8/10

Excellent

14 Aug 2024

Rafael

En general todo fue bien, fueron atentos y la propiedad estaba en buenas condiciones.

Leisure Family

10/10

Exceptional

09 Aug 2024

Fernando

Excelente

Leisure Family

10/10

Exceptional

29 Jul 2024

Marthel Raúl

Excelente opción costo beneficio

Buen hotel. Muy bien ubicado. Lástima de la remodelación del mercado en Pátzcuaro, pero en este hotel todo te queda cerca

Friends_and_family Family

2/10

Poor

28 Jul 2024

luis alberto

Habitaciones dan a la calle. Fatal. Mucho ruido toda noche de autos y gente gritando. No tienen opción de almohadas. Muy altas e incómodas. Colchón dañado

Leisure Family

4/10

Poor

13 Jun 2024

Susana

Mal servicio, lad habitaciones no huelen bien, tuvimos problemas con el baño , no hay alguien de noche que pueda ayudarte

6/10

Pleasant

10 Jun 2024

Marina

Muy ruidosa, sin cable en TV , estacionamiento alejado sin ballet parking

Leisure Family

10/10

Exceptional

08 Mar 2024

Roberto

El hotel está limpio y el personal es amable.

Leisure Partner

10/10

Exceptional

21 Jan 2024

Hugo

Todo muy bien 👍

Leisure Partner

6/10

Pleasant

18 Jan 2024

Benjamín

En general está bien, pero si las habitaciones deben de ofrecer un poco más, es decir parecen de albergue, muy oscuras, los muebles, el baño que se ve que es improvisado.

Business Self