Name: Hilton Garden Inn Bartlesville
Address: 205 Sw Frank Phillips Blvd., Bartlesville, 74003, US

8/10

Excellent

06 Aug 2026

Misty

The rooms were clean and the staff was amazing. I do have a couple complaints

1.) the pool was not available, which is one of the reasons we chose this location.
2.) the breakfast was kind of expensive for being hotel food. ($10.95 a person. ) unfortunately, I did not notice breakfast was available for an additional fee when I booked.

W

10/10

Exceptional

27 Jul 2026

Shirley

While it was only one night, I enjoyed everything about my stay. The location is perfect for walking to local shopping and dining options.

8/10

Excellent

22 Jul 2026

Sharon

Stayed is room 222. Hallway smelled musty. Room was clean except the shower had mold on the shower caulk. You would think they would redo it as needed. Also a dead bug on floor in room. Other that hotel felt old. But clean room.

8/10

Excellent

21 Jul 2026

Cynthia

In the past it was always a breakfast buffet. This time it was by menu. We always looked forward to the breakfast. Would like to see the buffet back.
2nd Our room was clean but needed some updating. Example light sconces in the bathroom were very rusty. Staff wonderful as usual.

Partner

10/10

Exceptional

20 Jul 2026

Mark

Well done

Friends

10/10

Exceptional

19 Jul 2026

Carrie

Place was clean and quiet. Staff was friendly.

Partner

2/10

Poor

15 Jul 2026

Rose

The place was listed to be the best in the area, which was a complete lie. It was dirty rundown things were broken, torn, moldy, not cleaned wallpaper peeling rusted. It was downright disgusting terrible circumstances no housekeeping staff on the weekend no maintenance staff on the weekend. one elevator to use and the one elevator that was available smelled like urine it listed as pool and hot tub. There was no water in the hot tub and the pool looked like you could catch something by touching it.

Self

8/10

Excellent

08 Jul 2026

John

Older hotel, but clean and neat. Hallways smelled kinda musty but room was good. I literally have a computer monitor larger than the room TV.

Partner

10/10

Exceptional

06 Jul 2026

Patrick

Clean room and friendly staff. Close to the Baseball Field which is why we were there so thankful for that.

Family_with_children

10/10

Exceptional

01 Jul 2026

Cherie

Nice and quiet place to stay.

Family

8/10

Excellent

29 Jun 2026

Michelle

There apparently are one or more air conditioners out at the property, and the hallways were Hella hot!
I was barely able to get my bags in my room! The door was the heaviest door I've ever opened and I was unable to hold the door open and pull the luggage through at the same time!!! It was awful every time we had to open it. (Go try it yourself!! It's room 404!). A n d here is the kicker..... It a handicapped room! I pray a handicapped person is never assigned that room!

Otherwise the room was clean and comfortable,
And the staff was friendly, helpful, and knowledgeable.

Friends

10/10

Exceptional

27 Jun 2026

Grace

The property felt very new and was extremely clean and nicely decorated. It had a very contemporary feel and the location downtown Bartlesville near the Phillips Conoco businesses (within walking distance) was very helpful.

We were traveling with a nine year-old and a six-year-old child who absolutely loved the indoor pool.

Family_with_children

8/10

Excellent

23 Jun 2026

Beth

Had a very nice young lady helping us at the desk. She was super helpful.

10/10

Exceptional

20 Jun 2026

Mike

The facility and staff are op notch….. A+ all around

Self

10/10

Exceptional

19 Jun 2026

Bernie

It was fine.

Partner

10/10

Exceptional

16 Jun 2026

Beth

The front desk staff we're exemplary! So very helpful!
The only complaint I had was the mold on the grout in the shower. Otherwise the room was great!

Partner

4/10

Poor

12 Jun 2026

william

Stayed 3 nights. Reserved a double bed room. Assigned a king bed room by manager who was off duty, no other options. Waiting for a table in a restaurant we met another person staying at this hotel. Single man given a 2 bed room? We were moved to a 2 bed room the second night. No maid service for 2nd night? Air conditioner sounded like it had a bucket of bolts inside when it turned on. Maintenance couldn't fix it. Went down to the bar for a beer but out of stock for any draft beer? Managers only on duty 9 to 5. Reservation clerks were no help. Not the Hilton quality it should be. Cheap hotel.

Partner

8/10

Excellent

11 Jun 2026

Patricia

We were on the 3rd floor, the humidity was bad in our room and the carpet always felt damp. Putting on shoes in the morning the inside of my sneakers even felt damp. I paid extra to have the breakfast in the morning, the set up is very confusing. They asked us to order of the menu and then gave me a receipt. Didn’t make me feel confident that I wasn’t going to be charged again.

Friends

6/10

Pleasant

01 Jun 2026

MARK

We asked for time
To have in order to get our bags packed and checked out the clerk on Sunday morning was a bit rude at first told us she could not do that
Then when I asked just for a little extra time I got rude re mark then she said ONLY until 12

10/10

Exceptional

01 Jun 2026

Zarina

Older hotel but clean

Partner

10/10

Exceptional

22 May 2026

Kassandra C

This was a great hotel. Only problem is the spa was out of commision.

Self

8/10

Excellent

22 May 2026

Eungkyu

not bad but also not excellent

Partner

10/10

Exceptional

03 May 2026

Kathryn

Brandon, the front desk clerk in the evenings did an amazing job. Very outgoing and helpful.

Self

6/10

Pleasant

01 May 2026

Brian

Shower had hair in it and the floaters clean - one bed had some hair follicles on the sheets under the comforter

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Deanna

Wonderful staff…clean room

10/10

Exceptional

27 Apr 2026

Kayla

I don't care to follow brand name Hotels, basically always just want clean. This hotel went above and beyond. The staff were so welcoming and friendly, that it makes me want to go out of my way to stay here any chance I can. I can't recommend this one enough.

Self

10/10

Exceptional

18 Apr 2026

James

Clean and quiet!! Excellent area for safety

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Shelia

Our rooms were not clean upon entering. Had to go back down to lobby and get assigned new rooms. Staff seemed overwhelmed. Needed more help.

Friends_and_family Friends

10/10

Exceptional

03 Apr 2026

jamon

Excellent service.

Self

10/10

Exceptional

01 Apr 2026

susan

Room Fridge didn’t work.

10/10

Exceptional

18 Mar 2026

Clark

Everything went great. My only comment for a possible improvement would be to provide a continental breakfast free.
Of course a charge for the hot breakfast is to be expected but seemed a bit expensive.
But we experienced a very nice stay.

Family_with_children

10/10

Exceptional

08 Mar 2026

Rita

Room very clean. Employees very helpful. Food was great at the restaurant. Would definitely stay here again.

Self

10/10

Exceptional

06 Mar 2026

Michael

Excellent place to stay! And, very friendly staff.

Family

10/10

Exceptional

26 Feb 2026

Richard

All very good

2/10

Poor

23 Feb 2026

Jammie

Beds were awful and someone tried to come in Our room at 11:30 and woke everyone up. Had a baby in room sleep and had to get him back to sleep. Not happy with stay very disappointed

10/10

Exceptional

06 Feb 2026

Timothy

The bar staff. The lady was so nice and good at her job. My friends and I had such a fun time.

Friends_and_family Friends

6/10

Pleasant

31 Jan 2026

Carlos

Not very good Services in this Hotel

Business Partner

10/10

Exceptional

01 Jan 2026

Robyn

Staff

Leisure Partner

6/10

Pleasant

28 Dec 2025

Jennifer

The stay was ok, but surprisingly disappointing. First, the guy at check in was nice, but a bit lacking in customer service. He didn’t tell me there would be a $100 hold on my card for incidentals so I was surprised by that and had to call the front desk to ask. Hoping that falls off before more bills are due. This should be something stated up front. Most hotels don’t do that anymore. The room was surprisingly run down. The wall paper was peeling from the walls, the trim was beat up, and the shower was dirty. There was also a giant spider in our room. Breakfast was included for us, but it was normally $14. I had gotten better breakfasts at a continental breakfast. The biscuits were so hard the gravy couldn’t soften them. The fruit was just ok, and the selection was abysmal for $14. You’d get a better deal at IHOP if you’re having to pay.

It wasn’t a bad stay, but for the price they really need to up their game and clean up the rooms. Upgrades desperately need to happen. I won’t be choosing this hotel again soon.

Friends_and_family Friends

6/10

Pleasant

27 Dec 2025

Robin

Room had plugged sink, shower head needed cleaning, curtains were actually shredded, air conditioning unit had a terrible whine all the time. Maintenance in many hotels is now sad....no room towels or bed service even though we were told it would be done.

10/10

Exceptional

24 Dec 2025

Jeff

yes

Friends_and_family Family

6/10

Pleasant

20 Dec 2025

Eric

Room was dated and not the cleanest. Had mildew on the AC vents.

Friends_and_family Family

4/10

Poor

04 Dec 2025

Rita

The pool was cold, the hot tub didn’t have water in it, our first room the TV didn’t work, the second room the phone didn’t work, and the bathroom handle was not clean. There were cobwebs in the corners of the room.

6/10

Pleasant

02 Dec 2025

Kelly

The staff was great and the room was large with a nice shower. Bad points: The usb charger did not work. The \"free breakfast\" was a scam. It was a donut, bagel, or piece of toast. This was located in front of where they cook breakfast to order (for a price, of course). I bought the breakfast. Don't do that, they do not know how to cook.

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Carlos

That 250 local incidental fee

10/10

Exceptional

01 Dec 2025

Angela

Had a little mold in the shower

Business Partner

6/10

Pleasant

29 Nov 2025

Gary

The bed and pillows was very uncomfortable bed too hard pillows too soft shower caulking in several places was loose needs redone
And you could hear people very easily going in and out of otherrooms

Partner

8/10

Excellent

29 Nov 2025

Angela

Room was clean and comfortable. Staff pleasant. Only complaint that tv didn't connect.

Leisure Self

4/10

Poor

28 Nov 2025

Amber

For being a hilton hotel it was very disappointing it was not updated at all and the beds were terrible.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Dora

Very clean room

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Amanda

Grat service and comfortable

6/10

Pleasant

02 Nov 2025

Tommy

Wish the breakfast was free never been to an expensive hotel and had to pay for breakfast…

Business_and_leisure Partner

10/10

Exceptional

01 Nov 2025

Randy

Staff was awesome!

Leisure

8/10

Excellent

26 Oct 2025

Jamie

Room was decent, could use fluffier pillows and the remote wouldn’t work so we just had to stare at each other

Friends_and_family Family

4/10

Poor

12 Oct 2025

Todd

Unattended dogs barking for multiple nights, shower water pressure was very poor, limited parking, hot tub was not usable & they are intending on eliminating it. Very overpriced.

Leisure Family

10/10

Exceptional

08 Oct 2025

Kathleen

Great place

Business Friends

8/10

Excellent

04 Oct 2025

Lorilyn

Room was clean. Staff are friendly. However, hotel is showing age and wear. Curtains were worn and deteriorating due to sun damage. Shower faucet was leaking. Air conditioner was noisy. Dried mud and dirt in elevator lobby and inside the elevator. Wall covering in bath coming loose. Care and maintenance not up to the usualHilton standard.

Partner

4/10

Poor

28 Sep 2025

James

We specifically wanted this hotel because the advertised they had a hot tub. Or a whirlpool tub. There's was not open. It was closed for service or something like that. We did not know that. Had we known that, we would not have wanted to stay in this particular hotel. We would have looked elsewhere. By the time we found out the bad news, it was too late All the other hotels were booked. Plus our room key didn't work. We got locked out of our own room four different times. The book this hotel over the internet. But I spoke to the reservations desk. I did not mention the idea of the hot tub, and they did not mention it to me either. I didn't think to ask. I trusted the website. I should have asked. I think the hotel was fully booked and so they didn't particularly care. I did not receive any degree of customer service or customer satisfaction from this hotel. Overall it was a very disappointing experience. I cannot recommend this hotel.

Friends_and_family Friends

10/10

Exceptional

28 Sep 2025

Graham

I thought the breakfast area could have been set up better. There was a coffee dispenser but no hot water dispenser, had to ask for someone to fill my tea cup. Wanted to purchase something from the small shop but there was no-one at the front desk to pay for it.

Business_and_leisure Self

10/10

Exceptional

18 Sep 2025

Dee

Clean room, friendly staff,

Leisure Family

4/10

Poor

13 Sep 2025

RACHELLE

Limited parking, pillows were terrible and flat. Thought it was complimentary breakfast NOPE, pay for ahead of time or it’s $14 buffet….we walked out

Partner

8/10

Excellent

04 Sep 2025

Chloe

Very nice overall stay. The hot tub was out of order all weekend however.

Leisure Family

2/10

Poor

26 Aug 2025

Abraham

There were bugs all over my room. I’m not sure if they were crickets or big roaches, but there was about two dozen of them in there. All of them were dead, except for one, so I know that they were in there for sometime. If housekeeping Didn’t see those bugs, what else did they not clean up? On a positive note, the lady that ran the bar that night was extremely nice.

Business

8/10

Excellent

24 Aug 2025

Judith

Good room, staff could be improved

The room was good and had the n cessation amenities. It was clean and the bed was comfy. It was nice that they had a lot by bar, even if the bartender had to look up how to make a basic cocktail. At least he was nice and talked to us, unlike the guy on the desk when we checked in.

Partner

10/10

Exceptional

22 Aug 2025

Andrea

Small leak from AC unit in room floor

Leisure Partner

8/10

Excellent

18 Aug 2025

Verified traveler

Hotel Needs Updating

Hotel needs to be updated. I’ve stayed at this hotel many times since it has been built and time to update. First room I was in (room 320) had a terrible noise. In checking with front desk, they had other guests complain about it. So was moved to another room. Staff was great but hotel needs improvement. Would not consider it as a “Hilton” brand hotel unless it gets undated.

Friends_and_family Friends

6/10

Pleasant

13 Aug 2025

Rodger

Just okay

10/10

Exceptional

29 Jul 2025

Tim

Excellent staff and spacious lobby

Leisure Family

2/10

Poor

11 Jul 2025

mari

last day on a 3 week road trip was the worst day

this was an overall terriable experiance i had a delay in my arrival so i called and aske them to keep my reservation and that i would be arriving a day late (car trouble) they said they would no problem. when i arrived they had canceled my reservation, but had \"only\" a king suite avalialbe so i took it the room smelled bad, the freezer was so iced over the refrigerator would not close, and it had rained, the back parking lot was 90% unavalable.

Self

6/10

Pleasant

06 Jul 2025

Amy

It was clean and well lit

Business Friends

6/10

Pleasant

30 Jun 2025

Dusty

We were disappointed that the hot tub wasn't going and the pool area was pretty dirty. The yard around the hotel wasn't maintained very well. We stay here once or twice a year and did notice things have went down hill a bit. The room was very comfy and the a.c. was cold. Our remote didn't work very well. The bedding again could use an upgrade. Bathroom and towels were clean. We will stay again but hate to see this very nice hotel go down the drain.

Leisure Family

10/10

Exceptional

28 Jun 2025

Ronda

Clean and Centrally located

Very clean and comfortable stay. Very satisfied and will definitely stay here again.

Friends_and_family Family

6/10

Pleasant

21 Jun 2025

Cathy

Front desk clerk in the evening was not very friendly at check in. Next day our key door entrance was not working, couldn't get in our room. Desk clerk said it was because I may have the cards near my phone, still wouldn't work
Maintenance had to be called, the battery died had to be replaced

Leisure Family

10/10

Exceptional

20 Jun 2025

William

Excellent

Leisure Partner

6/10

Pleasant

18 Jun 2025

Richard

The Hilton Garden Inn has always been my \"go to\" place when visiting Bartlesville. I love the location, the welcoming lobby and the nicely furnished rooms. The morning meal options are inexpensive and much better than the \"free breakfasts\" at other hotels. What I didn't like was the cleanliness of the room and the outside appearance of the hotel. My visit was just before the OK Mozart Festival. It was a time for the hotel to shine. Instead it likely was an embarrassment for both Hilton and Bartlesville. Weedy flower beds, saplings growing up through shrubs and landscape mulch covering the sidewalk at the entrance are not appealing. Upstairs the shower door barely opened and the sink faucet creaked and groaned when you turned it on and off. Clearly, room maintenance is no longer necessary at this hotel. But, then, deep cleaning no longer seems to be necessary either. It was instantly obvious where the vacuum never went. Along the baseboards, between the night stand & wall and under the bed there was a disgusting layer of dust and dirt on the carpet.

Maybe it's a sign of the times . . . staff shortages, budget cuts, employee turnover, etc. Maybe it's due to incompetent management and unsupervised or uncaring employees. Whatever the reason, Hilton needs to address these shortcomings and others to keep this once beautiful property from going to seed.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Kevin

Nice hotel, good location. Crappy breakfast too expensive.

10/10

Exceptional

02 Jun 2025

Tommy

Very nice overall. The staff was great.

Leisure Family

8/10

Excellent

30 May 2025

Zarina

Good location. Comfortable. Clean bed. Quite. Overall cleanliness can be better but it’s hard to find truly clean hotel now days. Older building .

Leisure Family

8/10

Excellent

28 May 2025

W

It was very quiet and clean

Leisure

10/10

Exceptional

21 May 2025

Robert

Beautiful downtown hotel.

It is a very nice hotel that we have stayed in several times. The beds are comfortable and rooms are clean. My only complaint is that the staff did not greet us the way they used to. Maybe to busy on their cell phones, who knows. We do not purchase the breakfast, so I can not comment on that. The indoor pool is nice too.

Business Partner

6/10

Pleasant

14 May 2025

Mark

Stay was okay. Room could have been cleaner. The padlock in our room didn’t latch so it felt unsafe as our door was rattling all night each time another door nearby would shut.

Leisure Family_with_children

8/10

Excellent

11 May 2025

Lisa

The night shift front desk guy was awesome.
The weekend breakfast Buffett was very good, and the waitress was so sweet.

Leisure

6/10

Pleasant

27 Apr 2025

Ron

Most of the back parking lot was under more than a foot of water. Bathroom had wallpaper coming off, rust on the light fixtures and soap dispenser by sink mounted to wall was falling off. They charge $14 per person for breakfast for very little food. Bucket was in the middle of the lobby for dripping water which looking at the ceiling tile is a common thing. I would expect this at a low budget motel, not a Hilton

Leisure Family

6/10

Pleasant

20 Apr 2025

Verified traveler

Eh

Stayed here two nights. The room and bathroom were a good size and the bed was very comfortable. The hotel itself is run down. We had issues with the elevator not working. I had issues with my room key not working. Everything looks and feels dated but it is a good location. Shower floors are very slick. We asked for interior shower floor mats and they gave us terry bath mats. Not a great solution to an obvious safety concern. The breakfast buffet is straight up terrible, especially for it being $14 per person. Came down at 9:30am (30 minutes before the buffet closes) two days in a row and there was no coffee. Just a big empty pot. Had to go seek out kitchen staff for coffee, which they provided one cup at a time. A homeless man wandered around the front entrance for a while before coming it right at 10 and helping himself to food. Not sure if hotel staff is aware of that or not. That might be concerning to some guests. Appreciated that the hotel has a snack pantry with lots of snack and drink options and the prices are reasonable. Front desk staff were polite and provided a good recommendation for a nearby breakfast place on the second day (Weeze’s). Tip: go there! It’s less expensive than the hotel buffet and it’s good food. Also the parking lot flooded on on side and you could see all of the oil in it. Folks parked on that side of the building had to walk through it. Fortunately we parked on the other side!!

Friends_and_family Family

8/10

Excellent

14 Apr 2025

Jeremy

Comfortable with great amenities

Nice hotel. Great buffet style breakfast, though there is a charge. Rooms arr clean and comfortable. Could be bigger rooms. Quaint bar with inexpensive house drinks and tasty appetizers. Thursdays they have happy hour with half priced drinks and appetizers. All around a great stay in a nice, historical small city. Laundry and fitness room are also available.

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Christa

Nice small town —Painted Horse restaurant across street was soooo good!

Business Self

6/10

Pleasant

05 Mar 2025

Johanna

I paid in advance for a king room. At check in we were told that because of overbooking we were downgraded to a queen. No apology, just a pouty face look. The parking lot was flooded so we had to park in the street. We were told that the agent would try to let the parking patrol know, but she wouldn't guarantee. There was a strong oder of cigarettes smoke in the lobby. There is mold in the shower and along the door frames in the room. The room was big and the beds were comfortable.

Leisure Family

10/10

Exceptional

04 Mar 2025

Sarah

Very clean

Business Family

6/10

Pleasant

04 Mar 2025

Bryan

Missing shower curtain

The room did not have a shower curtain when I checked the room. The receptionist did not know how to retrieve a shower curtain for me so I had to wait until the next morning to shower.

Business

2/10

Poor

04 Mar 2025

Randy

Worst experience ever

I will never use Hotels.com again. No live operators to talk to about changes in reservations or errors. I purchased trip insurance and was charged double. Worst booking exoerience of my 60 years. This company sucks. I will tell anyone I know to never use Hotels.com

Business

6/10

Pleasant

02 Mar 2025

Mark

Ok stay, not exceptional

It was ok, room seemed dated and there were stains on the carpet

Friends_and_family Family

6/10

Pleasant

03 Feb 2025

Jimmy

Not the best Hilton I've ever stayed in!

Front desk staff were not dressed professionally, were chewing food while they were checking us in. Bed was not comfortable and the pillows were sooooo flat! The bathroom shower looked dirty. The view from our room was the roof top of the drive through. The breakfast was cold and bland. The restaurant staff was very friendly.

Business

10/10

Exceptional

14 Jan 2025

Kalvin

👍

Leisure Family_with_children

4/10

Poor

07 Jan 2025

Jeremy

Dirty and disappointing

The main reason I booked was for the hot tub it was empty and closed. The shower head was dirty and full of lime build up and had no pressure to even wash off with. There was a spill of some sort in the elevator and hall when we got there and it was still there at check out l. Not clean at all l. The breakfast was not good dried up and crunchy biscuits and over cooked bacon and sausage. Would not recommend.

Partner

10/10

Exceptional

01 Jan 2025

Robin

Property was great....only problem was no hot breakfast on Christmas morning....sort of expected for the help's sake on Christmas....just a fact....otherwise great stay.

Leisure Family

8/10

Excellent

15 Dec 2024

Anthony

very nice room, good service
have not received invoice for room was told they would email

Partner

10/10

Exceptional

11 Dec 2024

Amy

Always nice

8/10

Excellent

01 Dec 2024

Linda

Best place to stay in Bartlesville. Great location downtown and easy walking to shops and dining. The rooms are clean and the staff was nice.
The beds could use more comfortable mattresses and the showers are terrible. Very low water pressure - could barely get the shampoo out of my hair. Would give them a 5 star review if I was more comfortable in bed and had a good, strong shower.

Leisure Family

2/10

Poor

24 Nov 2024

Richard

This place is just horrible the staff was on drugs and the room had so many problems this was the worse travel I’ve ever had

Leisure Partner

8/10

Excellent

17 Nov 2024

Robert

BEAUTIFUL hotel.

This is a beautiful hotel. We choose to stay here each time that we visit our family in Bartlesville. This time the vent/fan in the bathroom did not work and there was mold in the shower. I brought it to the attention of the staff in the morning and they took note of it.I would stay there again.

Partner