Name: Comfort Inn Sherman
Address: 2904 Michelle Drive, Sherman, 75090, US

10/10

Exceptional

15 Jul 2026

Linda

Comfortable bed! Great staff always read to help. Fairly quiet outside. Nice pool and hot tub that were very clean.

Family

8/10

Excellent

02 Jul 2026

Daniel

Enjoyed the hot tub. Facility generally nice but shows some age. Curtain did not close completely so light came in room 305.
Breakfast average.

Partner

8/10

Excellent

12 Jun 2026

Tracy

I had no issues and loved the lady checking me in. I would return to this location.

Self

10/10

Exceptional

11 Jun 2026

franklin

Muy limpio todo

Self

10/10

Exceptional

25 May 2026

Rhonda

We had someone banging on our door Sunday, looking for someone’s cell phone would not stop. We were taking a nap. It was very rude. That was the only problem we had.

Friends

4/10

Poor

24 May 2026

Adrienne

It was ok . They only had 1 person on staff at a time so that wasn't helpful if u needed anything. Then we needed to leave becausey fil had a heart attack and the desk lady said well I can check you out tomorrow at 11 .I said no because we didn't complete the stay so therefore she was going to make it more difficult to get a refund for the last night

Friends_and_family Family

10/10

Exceptional

19 May 2026

Christine

Everything was amazing! Staff was helpful and very friendly! The pool was very well kept and the breakfast was awesome!!

Friends_and_family Family

4/10

Poor

12 May 2026

Teighlor

Breakfast was not that great and our room had very little hot water…..

Partner

8/10

Excellent

12 May 2026

Michael

Clean room and friendly staff

Friends_and_family Family

2/10

Poor

09 May 2026

Kerry

Worst experience in a Comfort Inn Hotel. The hotel smelt bad (sour carpet). The room was dirty and the bathroom was dirty Breakfast was the most awful breakfast I ever experienced. There was an hour left of breakfast There was no breakfast left I asked if they were cooking any more biscuits and the lady shrugged her shoulders and said no There was no toast no bagels The lady making breakfast was either lazy or they had completely ran out Left a complaint for management to call me they never did.

Partner

2/10

Poor

07 May 2026

Julio

Tried to cancel and the property was not understanding about my job transferring. Poor customer service

Self

2/10

Poor

04 May 2026

Thomas

the problem started with the room there was popcorn and cookies on the floor when we entered the room, Then the room was stuffy and had a mildew smell , tried to warm so food the microwave didn't work, tried to use the gym room none of the staff knew how to start the machines . the keys wouldnt stay charged for the room. This has soured me on comfort in and i'm not sure I can trust this sites recommendation going forward

Partner

10/10

Exceptional

29 Apr 2026

Joseph

Nice staff. The room was good

8/10

Excellent

09 Apr 2026

John

The room was clean and comfortable. The staff was very nice.

2/10

Poor

09 Apr 2026

Vincent

There was bed bugs blood in my sheets when I woke up and they told me they weren't going to do anything about it my wife had throwed up in the parking lot and had a minor seizure we didn't get to swim the hot tub wasn't ready what a waste of an anniversary

Partner

8/10

Excellent

30 Mar 2026

Duane

Room was relatively clean. Breakfast options available were impressive for the price. Pool not available either due to construction or maintenance. Parking convenient and area was safe and secure. Staff was pleasant and easily communicated with. Location convenient for engagements of the weekend. Area growing with road construction part of the growing pains (very confusing). Check-in and check-out smooth.

Self

2/10

Poor

30 Mar 2026

Rene

Had to cancel at front desk upon arrival pool not working hot tub not working.

Partner

10/10

Exceptional

29 Mar 2026

Amy

Clean room,amazing staff. Breakfast was good

Self

6/10

Pleasant

23 Mar 2026

Jeff

Lots of road construction around hotel, pool empty, but stay was good.

Partner

10/10

Exceptional

23 Mar 2026

Irene

We enjoyed our stay. Clean room, great breakfast. Gina and Charley were very friendly and checking in was very easy. Would stay there again

Partner

6/10

Pleasant

21 Mar 2026

Julie

No working pool or hottub, was told breakfast was until 10 and it closed at 9am. So unfortunately never got to dip in the pool or eat a breakfast before we had to get back on the road!

Friends_and_family Family

6/10

Pleasant

18 Mar 2026

Carolyn

There was no ice available.

Partner

4/10

Poor

15 Mar 2026

James

At check in we were told the pool was closed for maintenance. Guest that inquired about the pool before booking were told pool was open. At breakfast we were told pool has been closed for months by a staff member. Breakfast was good.

Friends_and_family Family

6/10

Pleasant

14 Mar 2026

Tanya

Spent 3 nights. Had to have room cards remade on four different occasions due to nonfunction. Toilet stopped up on last night and the front desk sent up a broken plunger. Would not recommend this hotel.

2/10

Poor

14 Feb 2026

Juliann Dwylla

Cancelled days before arrival. Travelling with softball team. Would not consider even a partial credit for cancellation.

8/10

Excellent

14 Feb 2026

Nicole

We enjoyed our one night stay. The staff was very friendly and helpful. Our room was clean and the breakfast was great. My only complaint is our room did not have blackout curtains. It didn’t keep me from getting a good nights sleep, but if it had been a sunny morning there would not have been any sleeping in!

Business_and_leisure Partner

10/10

Exceptional

06 Feb 2026

Mario

Great accommodations for the price.

Business Self

8/10

Excellent

02 Feb 2026

Denny

Good service

Leisure Partner

10/10

Exceptional

26 Jan 2026

Andrew

Great stay!

Business Self

10/10

Exceptional

22 Jan 2026

louis

This place is 10 stars!! Always clean and the employees are awesome. Gena at the front desk is hilarious and helpful

Business Self

10/10

Exceptional

10 Jan 2026

Rosemary

Everything was great.

6/10

Pleasant

10 Jan 2026

Calvin

Looks like they could of took more time on the paint job

6/10

Pleasant

05 Jan 2026

Cris

Staff was courteous. Room was clean, bed comfy. Rented specific hotel for indoor pool and hot tub, which unbeknownst to us was closed for repair when we arrived.

Strong smell of marijuana in the hall on the floor we stayed on. But thats normal at most hitels.

10/10

Exceptional

31 Dec 2025

Lavada

Yes

Business

10/10

Exceptional

31 Dec 2025

Lavada

Yes

Business

6/10

Pleasant

28 Dec 2025

Dennis

The main reason we stayed was for the hot tub, which was down as well as the pool. Disappointing!

Family

10/10

Exceptional

27 Dec 2025

Wanda

Friendly staff

Leisure Self

4/10

Poor

27 Dec 2025

Randall

The room was beautiful, the bed were too high and hard to get on, the shower handle fell off while in the shower hard to get it back in to turn off water.. had breakfast early, but the food was mostly gone. And noone there to help us get a silly muffin for the kids.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Robert

Very nice room and comfortable bed!

8/10

Excellent

06 Dec 2025

Jerome

Room was clean. Breakfast was normal..Some doors were not available for entrance which created a problem when you parked in the rear of the hotel and had to walk in the rain..jeez !

Leisure Family_with_children

8/10

Excellent

03 Dec 2025

Renee

Room was extremely clean. Staff was helpful and friendly. Breakfast options were fresh and well laid out.

Business

6/10

Pleasant

02 Dec 2025

Glen

Everthing was fine except the room had a musty smell and you could not close the drapes.

Self

8/10

Excellent

30 Nov 2025

Frank

The room was comfy and clean. The indoor pool was closed which I was looking forward to.

Leisure Self

10/10

Exceptional

23 Nov 2025

Diana

Gayle at the front desk was so sweet when we checked in. She helped us so much. We were exhausted and she made sure we were super comfortable.

Business

2/10

Poor

23 Nov 2025

Hanna

The room was dirty. Toothpaste left in the sink. Terrible smell as soon as you get off the elevator on to the third floor. Black specks in the juice at breakfast and the coffee in the lobby. Side entrance was broken and the door didn’t close. The indoor pool was “closed for the season.” Paint peeling all over the hotel. The unit in the room was either blasting making the room cold, or not on at all, making it hot. The TV remote didn’t work. The curtains were broken and wouldn’t close completely. Several burned out lightbulbs in the room. Uneven carpet in the hallways making it dangerous for elderly or children. A place to sleep, but not a good experience.

2/10

Poor

23 Nov 2025

Erica

Room wasn’t the best. When I got to my room the door was open and the shower was running in the bathroom and room had a horrible smell. We came for a softball tournament it was super late my daughter had played 4 games that day so we stayed anyway. Breakfast was HORRIBLE! The lady watched me and 3 other families struggle with the pancake mix because it was empty but she knew that! Then she checked the syrup dispenser so we assumed there was syrup NOPE it was also empty and she knew it and just watched us struggle there was no biscuits gravy was cold. The fridge was completely empty which would have been understandable if it hadn’t been 8am and breakfast had only been open for an hour definitely don’t think it’s worth the money or stay. The indoor pool was also closed down. Water damage on the walls just all in all NOT a great place to stay! If it wouldn’t have been so late and my daughter was tired we would not have stayed.

10/10

Exceptional

23 Nov 2025

Donna

The room was very clean and the receptionist was very nice and welcoming.

Leisure Partner

2/10

Poor

21 Nov 2025

Mamie

The room/hotel is a dump. Service was minimal, and you didn’t even have basic service like a crib. It was NOTHING like the picture. If you were to show the actual room and building, no one in their right mind would stay there. This place used to be nice, but it has really gone to the dogs.

Partner

10/10

Exceptional

17 Nov 2025

louis

Love this place. The people are so friendly and the breakfast is amazing

10/10

Exceptional

12 Nov 2025

Luis

Great room, clean

6/10

Pleasant

12 Nov 2025

Darcie

The only complaint i have about the property is that the indoor pool is not open. That was the only reason we booked the place. Other than that it was a good experience.

10/10

Exceptional

08 Nov 2025

Mary

Yes

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

David

The breakfast was not what we were expecting when my wife can not eat red meat of any kind and the bread was hard as a rock

Leisure Partner

2/10

Poor

02 Nov 2025

LESLIE

The room door would not latch when closed unless it was slammed shut, and there were several roaches sighted in the room.

Business_and_leisure Friends

4/10

Poor

02 Nov 2025

Jackie

Very kind staff, but the property has been neglected. Not only did my four-year-old find some hoochie mama lash strips stuck to the headboard of our bed, but there was an entire section of popcorn ceiling hanging down 6” from a former leak. The first room we attempted to stay in smelled like dog pee and the second room was very musty. We were too tired to move to a third room. Also, the pool is still closed as of November 2025.

4/10

Poor

26 Oct 2025

Joly Faith

As soon as we entered the room, there was a bad odor, and the noise from other guests playing loud music made it hard to relax. The food wasn’t great either, but the staff were friendly and accommodating, which was the best part of our stay.

Business_and_leisure Partner

2/10

Poor

20 Oct 2025

Kathi

The inside of the motel was horrible mold on the cutains used conditioner was left for the next person nasty

Leisure Partner

2/10

Poor

12 Oct 2025

Gregory

The comfortable ones were the bugs. When asked for another room due to the bugs, the staff directed me to call the manager. Multiple calls were made with no response. The experience peaked with squishing a bug under foot while trying to get ready. Will not be coming back to this location.

Business_and_leisure Self

8/10

Excellent

12 Oct 2025

Gloria

Everything was great.

Leisure Family

10/10

Exceptional

11 Oct 2025

louis

Great breakfast

2/10

Poor

04 Oct 2025

charles

Lots of bugs!

Business

10/10

Exceptional

03 Oct 2025

louis

I always love it here

Business Self

10/10

Exceptional

03 Oct 2025

Louis

I always love staying here

Business Self

2/10

Poor

29 Sep 2025

Carolyn

There was a cockroach in the bed. Beatle bugs of different sizes crawling on the floors walls and furniture. Crickets in the room and hallways and food service and eating areas. Upholstered chair in room was disgustingly dirty— you wouldn’t use it. The valance as falling off the window. Pool was out of order.

Partner

10/10

Exceptional

19 Sep 2025

kay

Charlie was great checking us in. Very kind, courteous helpful.

Leisure Friends

6/10

Pleasant

18 Sep 2025

Keri

Hot tub and pool didn’t work.

Friends_and_family Family

4/10

Poor

14 Sep 2025

Brian

When I got there with my grandkids, the pool was out of order which was a bummer because I wanted to indoor pool so they could swim

Friends_and_family Family

6/10

Pleasant

05 Sep 2025

Jacob

It was ok

The front desk service was amazing. We got checked into our room and it was a little warm. We figured it was because of the temperature outside. We come in the next night from being out all day. The room was scorching hot and had a mildew smell to it. Thankfully the front desk worker charlie was able to get into a new room and it made all the difference in the world. The rate was fair and parking was good. The breakfast was ok and the fruit had a weird taste to it. I would stay again but only after they maybe did a remodel or something

Business

6/10

Pleasant

01 Sep 2025

Samuel

The property was decent, there were a lot of minkr details in the bathrooms that could have been better. The cleanliness in the bathroom was disgusting! There was still long brown curly hairs in the shower, which showed the shower was even cleaned! Loss of major points!

Leisure Family

10/10

Exceptional

28 Aug 2025

Marina

Perfevt

6/10

Pleasant

21 Aug 2025

Angie

The actual room was ok. A tad dirty. Looked like a coke had busted down the wall and dried. Bathroom was a tad dirty, bed was comfortable but the elevator felt rough and outside seemed very shady. We were actually concerned about outlet vehicle in the parking lot. Will not be staying here again.

Leisure Family

6/10

Pleasant

21 Aug 2025

Greg

No pool again!

Peeling paint in places and a pool out of service led to a run down feeling. It ALWAYS disappoints when I s arch out a hotel specifically for a pool or hot tub just to find that I can't use it once I get there! The whole bait and switch thing. Hotels should be required to put up a notice when their amenities are not available.

Friends_and_family Family

10/10

Exceptional

20 Aug 2025

Marina

Perfect Marina is awesome

Business_and_leisure

10/10

Exceptional

20 Aug 2025

Marina

Miss Marina is awesome

8/10

Excellent

19 Aug 2025

Christopher

Nice

2/10

Poor

07 Jul 2025

Paula

Sucked no swimming pools three times I’ve stayed & there!!! It’s always down for repairs!!!!

4/10

Poor

27 Jun 2025

Matthew

Keys barely worked and had to be replaced multiple times. No one came to look at the lock mechanism or offered any other solution other than to keep giving us new keys. TV worked only intermittently. I notified front desk on evening of our arrival but this was not fixed anytime during our 3 day stay. Bathroom was dirty with hair on back of the door. Bathtub drained VERY slowly. This issue was also brought to front desk attention upon arrival but was never addressed. Beds were clean and comfortable. Definitely not worth the price we paid.

Leisure Family

2/10

Poor

15 Jun 2025

Bethany

The hotel was in rough shape. We stayed here for our son’s baseball tournament for 1 night and it was ROUGH! Our room had mold in the corner of the ceiling, our shower didn’t drain, and it was very musty. The pool was also out of order which was frustrating. I understand that this is an economy hotel but it felt like standards were extremely lacking and it’s concerning!

Friends_and_family Family

2/10

Poor

12 Jun 2025

Lynette

My main complaint was how dirty my room was along with toilet issues that caused it to overflow and when I called the front desk, all that could be done is them bring me a plunger so that I could fix it myself. The floors were filthy, spider webs all throughout my room, black mold inside the shower along with the bathroom counter and mirror I cleaned myself in order to use to get ready for a funeral; which is why I was there. I’ll never stay here again, sorry but I can’t in good faith write a good review on this hotel due to how bad it was. I now wish I would have booked elsewhere. Also just and an FYI, the pool and hot tub that are indoors are apparently broken! So I would definitely call before you decide to book for either of those reasons. I was and am VERY disappointed and concerned about how filthy the room was because management isn’t on top of it! My advice, pick another hotel! Also, if you’re wondering why I didn’t ask for a refund and go find another hotel, I drove all day and had booked online and had enough time to unload my car, jump in the shower, get ready and head out for another hour drive to the service. I didn’t even know the toilet had issues until later that night when I got back and was in my night clothes and went to use it to pee… Not much toilet paper was used and it wouldn’t go down and instead came up! That’s when I started looking around the bathroom and saw the mold and filth… From there I was on the phone with my husband when I saw all the rest.

Business Self

2/10

Poor

08 Jun 2025

Michelle C

Upon arrival we were shown a sign that the pool and hot tub didnt and has not worked in the past few months, this was the main reason we reserved this location, our room looked as though it needed construction, ceiling was hanging, the desk with coffee maker was almost split, our tv wasnt working, the worker inforned ne they were old you had to set hdmi everytime it was turned off, remote back missing..the carpet had tack strips sticking up, i sliced my foot by restroom, and the water for the shower would not turn of completely, it was a constant drip.Horribke experience, sad children.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Tonya

Great for a quick pit stop

Leisure Partner

2/10

Poor

07 Jun 2025

Priscilla

Pool wasn't open I asked for a refund due to me going there for pool time with kids and they didn't I checked in wasn't even in the room yet when I asked for a refund

Friends_and_family Family

6/10

Pleasant

07 Jun 2025

Ronda

It would have been nice to know the pool was closed. Also I called them before I booked with Hotel.com and it was higher however when I checked in and out my rate was $18 cheaper had I booked directly. I totally wouldn’t have booked it I knew the pool was closed. Disappointed

Business

4/10

Poor

26 May 2025

Jamee

Slumlords of the hotel industry

First and foremost, we booked at this hotel exclusively for the pool and hot tub. While checking in the receptionist informed us that it has not been open for months and the owners refuse to update the website that the pool is not in service. The side door key slot doesn't work, right next to where we were instructed to park. We noticed that the stairwell door was propped open on different occasions. The fire alarm in our room was disassembled and had no battery. The 2nd floor ice machine was out of service. The fridge in the room would not keep anything cold. There was no laundry bag in the room for dirty clothes (not a huge inconvenience.) Next to all of this, the housekeepers knocked on our door every 20 minutes after 8 am. Check out isn't until 11am, let us sleep. The hallways and elevators smelled awful. The only reason that I am giving this property more than 1 star is because the breakfast was good and the receptionists were great at their jobs and definitely deserve a raise.

Long story short if you are expecting a nice relaxing swim and the opportunity to sleep in, book elsewhere. So much false advertising here. I rarely leave bad reviews, because I work in the hospitality industry as well, but I feel like all of this needed to be addressed and not just dumped on the receptionists.

Partner

2/10

Poor

25 May 2025

Cristian

Upset because booked for memorial weekend to be in the pool, pool was closed no reason given no refun available 😢 had to drive to an outside pool and pay extra . Wish they had made it know or at least addressed the situation

10/10

Exceptional

24 May 2025

Emily

Clean room and great breakfast!

Clean and updated room. Breakfast was very comprehensive and delicious. I was very pleased with the offerings.

Partner

10/10

Exceptional

19 May 2025

william

Ok

4/10

Poor

18 May 2025

Frank

Pool was broken again. Also went for breakfast at 0800 and there was almost no food. The lady that was working was sitting on her phone in dining area. Went to front desk lady as cook did not speak English and asked when breakfast was over because there was literally 1 piece of bread and sausage. She went and talked with cook and they started cooking.

Leisure Family_with_children

8/10

Excellent

18 May 2025

Chris

Decent for the price.

Its a hotel I've stayed at before, it's ok for the price and location to casinos around. The rooms were ok, but definitely dated. The TVs are older LCDs and the AC in my room was not the best. The restroom was good, beds were good, and the breakfast was good. The hotel overall was good, although the pool was not in working order, and was closed which we were bummed about. The gym smelled of urine, or something nauseating.

Friends_and_family Friends

2/10

Poor

18 May 2025

Fabiola

I was in the hotel, and the key never open the door, smell horrible and was warm inside, i had a cancel and i need pay the cancellation fee

Leisure Family

10/10

Exceptional

09 May 2025

Tony

It was very nice place

8/10

Excellent

09 May 2025

Susan

Room was clean and quiet - and the bed was soooo comfortable!
Single lady traveling alone - parking was a bit uncomfortable

Business_and_leisure

2/10

Poor

04 May 2025

Verified traveler

Stay some place else

For the $ this place is acceptable and that's about it. Tried to remodel wall paper peeling like water damage in bath, tub was nasty. Spend a few more dollars and avoid this place.

Business

2/10

Poor

03 May 2025

Matthew

Nightmare

There was mold in the bathtub, the toilet howled like a wolf when flushing, the door in room 230 look liked it had been jimmied open and it barely locked, when laying on the bed for about an hour my wife and I started getting itchy and we had to get out of there.

Also the ac barely worked and I had to reset the direct tv thing to make the TV work

Do not stay here and if you have to don’t let them give you room 230

Partner

4/10

Poor

28 Apr 2025

Patrick

The bed was the best featue. Our door keys were redone twice because the did not work but even rhe it toke 4 to 5 ti.es to open. The washing machine and dryer were neglected and need cleaning. It is a cashless hotel so they will not give you cha

Leisure

2/10

Poor

27 Apr 2025

jessica

The hotel had roaches and a bad odor and i saw a bug in the bathroom that may have been a bed bug

Friends_and_family Family

10/10

Exceptional

27 Apr 2025

Verified traveler

Great bed!

The room was clean and the bed was very comfortable which is important to us. We like the location and the service was good- they reminded us if we needed \"anything\" they were there to help!

Friends_and_family Friends

6/10

Pleasant

21 Apr 2025

Brandi

Room/Breakfast Area Needs to be Addressed

The lady at the front desk that checked me in and out was an extremely friendly and polite employee. I would stay at this hotel again just because of the friendliness of the front desk lady (I believe her name was Charlie).
However, the bathroom in our room needed to be serviced. The shower head could not be adjusted. The shower head sprayed on the wall and we tried to adjust but we couldn't get it to budge. Also, the tub did not drain which is just disgusting. The light by the door did not have a cover. I realize these are minor things which is why, because of the employee, I would stay in this hotel again.
The breakfast needed to be addressed as well. There were ants crawling all over the gravy spoon. I could not believe that was happening. There were 4 Hispanic employees that stood around the food area talking and eating the breakfast but not restocking or cleaning. There were many breakfast items that needed to be restocked but I felt they wanted to chitchat rather than work.

Friends_and_family Family

2/10

Poor

20 Apr 2025

Timothy

Absolutely horrible. Room reaked of urine. I did not stay the night. Ended up renting a room at a different hotel.

Friends_and_family Family

2/10

Poor

19 Apr 2025

Verified traveler

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