Grand Richmond Stylish Convention Hotel

6/10

Pleasant

22 Jan 2026

ANARA

What happened to the vegan selection table during breakfast? I chose to stay here again because I thought this was a normal occurrence. Also, the room I was given had a large puddle of water when I checked in. Each room should be inspected before guests arrive. What if I fell? Other than that, the staff are kind and attentive.

Business Self

8/10

Excellent

14 Jan 2026

ANARA

Staff is wonderful, especially the restaurant staff. Loved the vegan options, I was very impressed. Warm colors made the hotel inviting. Issue: I thought I had a city view. I did not. I was too tired to go back downstairs to request to be moved. Last issue: the carpet in the elevator needs to be cleaned. Overall stay was good.

Business_and_leisure Self

8/10

Excellent

06 Jan 2026

Alicia

Amazing staff! Everyone was incredibly helpful, kind, and accommodating. I really appreciated the warm Marriott member welcome. The hotel has a lot of history, which gives it wonderful charm. Breakfast was decent, though it could use more variety. Food service was a bit slow, but the staff were so friendly that it hardly mattered. Room bathroom, could use upgrading.

The location is excellent, within walking distance of great restaurants and a very cool, trendy nightlife area.

Business_and_leisure Self

8/10

Excellent

29 Nov 2025

Julia

Did not like that the one dinning for lunch and dinner service was very slow every time.

Leisure Family

2/10

Poor

25 Nov 2025

Julio Tatis

The hotel was short on staff at all time. No bar whatsoever and there’s nothing around the area. I feel bad for those few employees working their best to survive

Business_and_leisure Family

6/10

Pleasant

18 Aug 2025

udomlak

Safe? Not at all because anybody can enter to the room without checking points.
Property conditions? Very poor at the old building, old does not mean nasty and dirty, so if housekeepers do their jobs it will last the hotel rooms in years.
Staff? Only one lady that was super nice and understanding.

Leisure Family

2/10

Poor

04 Aug 2025

Udomlak

Dirty and have flickering light bulb at the bedroom

10/10

Exceptional

29 May 2025

Jingjia

Its nice and clean

10/10

Exceptional

18 May 2025

Kenneth

Ok 👍

10/10

Exceptional

26 Jan 2025

Pedro

Nice place

Leisure Family

8/10

Excellent

25 Jan 2025

John

Nice place and good value

Stayed six nights. A sound hotel in Nonthaburi next to the MRT and easy to travel to and from. Room comfortable. Very good gym and pool area. Good value breakfast.

Room servicing was a bit wobbly! Towels removed but not replaced for example. Also time of servicing varied, nearly 5.00pm on one day. Reception tries to be helpful but could not grasp that one two day and one four day booking could be linked into a six day stay!

Overall, a good hotel if you want to be in Nonthaburi and great value.

Partner

10/10

Exceptional

05 Jan 2025

yash

This is a good hotel however they are located in the outskirts of Bangkok city. But the good point is there is a metro station walking distance from this hotel which can be accessed to reach the city easily.

Leisure Family

10/10

Exceptional

02 Jan 2025

Verified traveler

This hotel is opulent in every way. It is literally one block from the metro line. The lobby is clean, spacious, with comfortable seating. There is a dining area. A pool, a spa. The tooms are clean and inviting and are cleaned daily. They give you adequate towels and pillows. I highly recommend this hotel and would stay again.

Leisure Self

4/10

Poor

07 Apr 2024

Raymond

Bad experience at Grand Richmond Hotel.

This hotel took my booking even though they know that the power will be out for the whole day, on my 3rd day of stay!! They said so themselves, that it was for a \"Scheduled Annual Maintenance\"!! How could they let me and my group check in without informing us?!?!?!? This is so sad that a hotel can resort to such tactics to get a few dollars!! So ridiculous of their management. We will NEVER EVER stay in this hotelbagain!!!!! So many other choices in Bangkok too!!!

Friends_and_family Family

10/10

Exceptional

06 Feb 2024

Lior

Very close to MRT and conveniently located near many attractions

Leisure Self

6/10

Pleasant

17 Dec 2023

Clara

I particularly requested a king size bed, which was more expensive in the reservation, but when I arrived at the property they told the only available was a twin room, with two separate beds.

6/10

Pleasant

28 Jul 2023

Chao-Ming

Air conditioner air-flow is too strong and make me not comfortable.

Business Self

8/10

Excellent

26 Dec 2022

Worrarat

Everything good

Leisure Family

10/10

Exceptional

25 May 2022

Michael

Great staff, clean rooms and facilities, great spa, I really enjoyed my stay

Leisure Self

4/10

Poor

18 Jan 2021

Verified traveler

Hotel was under renovation .

Partner

2/10

Poor

19 Dec 2020

yungjui

Hotel close swimming pool,gym and restaurant for covid-19 but still keep the high price.
Very non cost-effective.

No matter how , room is clean and comfortable.

Self

10/10

Exceptional

13 Feb 2020

Raymundus

stay here is have a good experience, overall is good.
need to update in Hotel.com option to select one king size bed, rather than only 2 twin bed

Business

6/10

Pleasant

06 Feb 2020

Verified traveler

I arrived at the property at about midnight and the reception had difficulty finding my reservation. They finally found the reservation and changed the room charges to my credit card. Then they asked me for a cash deposit. After paying I was told to sit and wait because my reservation was not in the system. This took about 35 minutes. At check out they make you wait until they send someone to check the room.
The hotel uses dispensers for shower gel and shampoo, The shower gel dispenser was completely empty. The gym and pool are okay. Overall the hotel is getting a little worn down. It seems that the hotel is struggling. Features like the fountains at the pool are turned off. They are out of items at the bar etc.

Business Self

8/10

Excellent

18 Jan 2020

Verified traveler

Clean and Comfortable

Very Nice Bangkok Hotel. Friendly staff. Nice Breakfast. Clean and Comfortable

Business

8/10

Excellent

07 Oct 2019

Verified traveler

Had some problems with the Wi-Fi in the rooms. Bandwidth was good but I kept getting kicked off.

Business Self

8/10

Excellent

06 May 2019

Rachel

The hotel is very convenient as it is close to MRT station. Old design without bed side charger and the shower gel and shampoo in big bottle iare placed at the basin and not in shower area making them difficult to access. Chinese tourists make the main lobby very noisy at time and messy and dirty at breakfast. The staffs are warm, friendly and helpful. Pleasant stay in general.

Business_and_leisure Self

8/10

Excellent

07 Apr 2019

Sam

A clean hotel located in a good location. Very friendly staff.

8/10

Excellent

01 Apr 2019

harry

Excellent value for money.

We have stayed in many hotels in countries round the world and this hotel is the best.

Partner

4/10

Poor

24 Mar 2019

Jay

False Advertisement - No Where Near 5 Star

Hotel was minimal, nothing like the 5 stars indicated in the website (false advertisement) . Requested for an iron in my room, none was available; neither was there a laundry or ironing facility anywhere in the hotel . Internet was really slow and my Google Drive dropped many times; almost impossible to have any work done. Seriously doubt how people can have a Convention here !!!

8/10

Excellent

01 Jan 2019

Steven

Great hotel good price but on the outskirts things

So the hotel is great but I suspect it’s a favourite with Chinese tour operators as we where one of a few western guests. It has good MRT links which is vital for travel in busy periods but is a long way from any traditional tourist locations. More a residential area. Staff where super and could not fault the hotel. Breakfast was a disappointment in our eyes as it was heavy on the Asian style so it you like rice soup and thinks I would have for dinner you will be fine

Partner

10/10

Exceptional

13 Nov 2018

Joseph

The staff was remarkable in every way, kind, considerate, extremely supportive and attentive to your every need.
The names are too numerous to mention but one and all where above average.

4/10

Poor

03 Jun 2018

Verified traveler

Cockroach infestation

Not sure what kind of a business hotel this is, there were no bathrobes and slippers provided. Killed 2 baby cockroaches in the room on the first day, decided to forget it but found another 5-6 on second night. Contacted housekeeping which came by with an insect spray in hand. Refused to let them spray as it’ll be impossible to sleep in the room after that. Requested to change room instead which turned out to be yet another fiasco. First room given was still occupied by someone (yes, we were given keys to someone else’s room, how safe is that?); second room was of wrong configuration. Only at 11.30pm were we given the right room. When I handed over the by then mixed-up card keys of the other 3 rooms, the staff, utterly lacking any gd sense, questioned me on the room number for the cards, something which she could easily figure out at the front desk by checking on the computer. No apology fm the hotel throughout the ordeal, neither was there offer to upgrade room (I had to ask for one) or fruit basket as service recovery. Hotel staff are not proficient in a English as well. They could not provide sewing kit or scissors when I tried to borrow them. Only redeeming factor is the decent buffet breakfast, which sadly will not be enticing me back.

Friends

8/10

Excellent

14 Nov 2017

Scott

Pleasant hotel, friendly staff and convenient to t

The staff, cleanliness and style left me not wanting for anything more. The breakfast was really good and it’s right by the skytrain so it’s convenient for transport. However there is not a lot around the hotel as far as restaurants are concerned so a Taxi is needed if you don’t have your own transport.

Partner

8/10

Excellent

06 Oct 2017

Vincent Sr

Hotel location is on Big main road and walking distance to sky train. Hotel lobby is so comfortable. Room facilities are quite good. Breakfast is great.

10/10

Exceptional

05 Oct 2017

Vincent

Good location, MRT station is walking distance. Very quiet and clean. Room is in the good condition and good facilities but small room.

8/10

Excellent

14 Jan 2017

Verified traveler

Excellent staff, nice room, but breakfast can improve further add more food

8/10

Excellent

01 Jan 2017

Mei Ling

Nice hotel

All the staff is very nice and polite. They provide very good service. The MRT station is next to the hotel. A very big supermarket Big C is opposite to the hotel. Easy to get to JJ Market, around 100bath by taxi.

Partner

8/10

Excellent

26 Nov 2016

saranya

Good staff,comfortable,clean

Good staff ,big room,clean ,close to town ,quick check in and out

6/10

Pleasant

12 May 2016

Verified traveler

Unstable wifi connection

My overall stay was ok except that the free in-room wifi connection wasn't as stable as I wish it would be. It gets disconnected on and off easily so it can be rather frustrating if one is relying on internet to get some work down on the laptop.

8/10

Excellent

24 Apr 2016

John and Pu

Convenient Hotel

Friendly and convenient hotel for my stay in BKK. Very close to the convenient stores, bank and variety shopping mall. Fine dinning in the restaurant and efficient staff.

6/10

Pleasant

24 Aug 2015

Sunpang

Nothing WOW about it.

For the price I paid, the cleanliness is not as good as I expect. Not recommend for freestyle tourist because there is nothing interesting around the area.

8/10

Excellent

19 Jul 2015

Brian

Good hotel to stay

It's ok overall with good selection of buffet.However, the bathroom is a little old, and needs and upgrade. The lady at the reception asked us for 1,000 baht deposit when we already paid the hotels by credit card. A little inconvenient if you don't have cash on site. When we checked out, the different lady did not understand why we were asked about the security deposit. They are obviously not coordinating with one another. The room is nice though.

Family

8/10

Excellent

18 Jun 2015

meng loong

nice cozy hotel

good budget hor. but bathroom abit small. and need to walk a distance out to get a taxi

Partner

8/10

Excellent

08 Feb 2015

Peter

Convenient and value for money outside Bangkok CBD

Good and comfortable stay, representing good value for money. Attentive staff.

Family

10/10

Exceptional

12 Dec 2014

mijaki

Room is nice & clean

We hope the bed is softer. But overall, the room is exellent. It is quiet. The room we stayed had a city view.

8/10

Excellent

25 Nov 2025

jörgen

Trevligt hotell med bra frukost. Mycket dåligt att vin eller drinkar inte serveras i hotellets restaurang. Möjligen på helflaska 1 sort. Vem vill dricka juice på semestern

10/10

Exceptional

14 Sep 2025

Gabanguak

Hidden juel

Scandinavian standard hotel
Very good food in very very low price
Consider this hotel when you go to Bangkok, even its not in central Bangkok. Only 25 meters from hotel to Skytrain, which connects to whole Bangkok

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

ming yin

非常差的酒店

住在主大樓十一樓，十一樓的冷氣是壞的，一出升降機非常焗。

1167是一間比較大的房，房費貴，但門鈴壞，門外的所有顯示(包括請勿打擾和收拾房間都是壞)！房內並沒有足夠的插電位，是非常的小！我要差電幾乎是要把電話放左電視下面，床邊是沒有電位的。

電視看不到，大部份的台是接收不良，幸運地我有帶電腦和HDMI線；浴缸非常污糟，朋友浸完第二天全身敏感發紅，要到藥房買敏感藥。

如果需要住這間，好像新大樓會好很多！

Business

8/10

Excellent

02 Sep 2025

ming yin

不錯的住宿

舒服

Business

2/10

Poor

28 Jul 2025

Shinta