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El Crater

Ecuador Ecuador , Quito
QUITO, Mirador Del Pululahua
Show on Google | Website | Map

9.2 Excellent 140 Reviews
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Hotel details

Useful information about El Crater before you book

Located 30 minutes from Quito and 5 minutes from the Equator and the 'Middle of the World' museum, this hotel offers elegantly decorated rooms in a minimalist, ethnic style. Spacious and warm suites boast exceptional views of the Pululahua volcano—one of only two inhabited volcanoes in the world—and the Equator.

Large picture windows perfectly frame the beautiful mountain views and ever-changing landscape. Inspired by the surrounding beauty, the hotel was created with an artistic and ecological focus, using materials such as pumice to achieve a thermal building design.


With a stay at Hotel El Crater in San Antonio de Pichincha, you'll be in the mountains, within a 10-minute drive of Monument to the Equator and Pululahua Geobotanical Reserve. This spa hotel is 0.7 mi (1.2 km) from Pululagua and 3 mi (4.9 km) from Middle of the World City.

Make yourself at home in one of the 12 guestrooms featuring DVD players and LCD televisions. Your bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 50 per night for guests under 21 years old
    • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 35 per vehicle (one-way)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 30.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Pululahua Geobotanical Reserve 0.1 km / 0.1 mi
Pululagua 1.2 km / 0.7 mi
Intinan Solar Museum 4.8 km / 3 mi
Middle of the World City 4.9 km / 3 mi
Monument to the Equator 5.1 km / 3.1 mi
San Luis 5.5 km / 3.4 mi
Kartódromo Dos Hemisferios 5.8 km / 3.6 mi
Pucara de Rumicucho 8.7 km / 5.4 mi
Cemexpo Centro de Exposiciones Mital del Mundo 9.3 km / 5.8 mi
Shaigua 9.7 km / 6 mi
Rumicucho Ruins 11.4 km / 7.1 mi
Churuloma 17.8 km / 11.1 mi
Estadio Rodrigo Paz Delgado 19.7 km / 12.2 mi
Centro Cultural El Triangulo 19.9 km / 12.4 mi

Facilities

Year of construction
Year of most recent renovation
Total number of rooms
Number of floors (main building)
Suites
Hotel
American Express
Diners Club
MasterCard
Visa
Maestro
Visa Electrón
City centre
Bus/Train station
Airport
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Mobile phone coverage
Wi-fi
Transfer service
Airport Shuttle
Room service
Laundry service
Multilingual staff
24-hour security
Garden
Terrace
Bicycle storage
Luggage room
Clothes dryer
Towels and bed linen
Bar
Restaurant
Non-smoking area
Banquet hall
Breakfast room
Meeting room
Projector
Audio-visual equipment rental
Hot tub
Turkish bath (hamam)
Massage
Spa treatments
Spa centre
Breakfast
Breakfast served to the table
Continental breakfast
Hot breakfast
Late riser breakfast
À la carte lunch
Set menu lunch
À la carte dinner
Set menu dinner
Vegetarian meal
Cycling / mountain biking
Meal plans

Available board options

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room options

  • SUITE DELUXE SUITE • DELUXE • 1 Bedroom • 60 m² SUI.DX
    SUITE DELUXE
    SUITE DELUXE

    SUITE • DELUXE • 1 Bedroom • 60 m²

    Guests: 1–3 • Adults: max. 3 • Children: max. 1

    Non-smoking room

    🛏 King-size bed 150-183 width, Sofa bed, 2 × Double bed 131-150 width

    Room overview
    Room type SUITE
    View / characteristic DELUXE
    Room code SUI.DX
    Occupancy Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bedrooms 1
    Room size 60 m²
    Bed setup King-size bed 150-183 width, Sofa bed, 2 × Double bed 131-150 width
    Facilities
    Included facilities
    Shower: 1 Bathroom: 1 Balcony Wheelchair-accessible Wi-fi Desk Satellite TV Housekeeping Internet access TV Direct dial telephone Hairdryer Mini fridge Individually adjustable heating
    Facilities with extra charge
    Extra beds on demand
    SUITE DELUXE

    SUITE • DELUXE • 1 Bedroom • 60 m²

    SUITE DELUXE
    SUITE • DELUXE • 1 Bedroom • 60 m²
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Non-smoking room
    Bed setup
    🛏 King-size bed 150-183 width, Sofa bed, 2 × Double bed 131-150 width
    Included facilities
    Shower: 1 Bathroom: 1 Balcony Wheelchair-accessible Wi-fi Desk Satellite TV Housekeeping Internet access TV Direct dial telephone Hairdryer Mini fridge Individually adjustable heating
    Facilities with extra charge
    Extra beds on demand
  • SUITE LUXURY SUITE • LUXURY SUI.LX-1
    SUITE LUXURY
    No room image available

    SUITE • LUXURY

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic LUXURY
    Room code SUI.LX-1
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE LUXURY

    SUITE • LUXURY

    SUITE LUXURY
    SUITE • LUXURY
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • SUITE KING SIZE BED SUITE • KING SIZE BED SUI.KG
    SUITE KING SIZE BED
    No room image available

    SUITE • KING SIZE BED

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic KING SIZE BED
    Room code SUI.KG
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE KING SIZE BED

    SUITE • KING SIZE BED

    SUITE KING SIZE BED
    SUITE • KING SIZE BED
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • SUITE LUXURY SUITE • LUXURY SUI.LX
    SUITE LUXURY
    No room image available

    SUITE • LUXURY

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic LUXURY
    Room code SUI.LX
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE LUXURY

    SUITE • LUXURY

    SUITE LUXURY
    SUITE • LUXURY
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • SUITE TWO BEDS SUITE • TWO BEDS SUI.2B
    SUITE TWO BEDS
    No room image available

    SUITE • TWO BEDS

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic TWO BEDS
    Room code SUI.2B
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE TWO BEDS

    SUITE • TWO BEDS

    SUITE TWO BEDS
    SUITE • TWO BEDS
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • SUITE STANDARD SUITE • STANDARD • 1 Bedroom • 40 m² SUI.ST
    SUITE STANDARD
    SUITE STANDARD

    SUITE • STANDARD • 1 Bedroom • 40 m²

    Guests: 1–2 • Adults: max. 2 • Children: max. 1

    Non-smoking room

    🛏 King-size bed 150-183 width, 2 × Double bed 131-150 width

    Room overview
    Room type SUITE
    View / characteristic STANDARD
    Room code SUI.ST
    Occupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms 1
    Room size 40 m²
    Bed setup King-size bed 150-183 width, 2 × Double bed 131-150 width
    Facilities
    Included facilities
    Individually adjustable heating Wheelchair-accessible Wi-fi Satellite TV Housekeeping Bathroom: 1 Shower: 1 Hairdryer TV Internet access Mini fridge
    SUITE STANDARD

    SUITE • STANDARD • 1 Bedroom • 40 m²

    SUITE STANDARD
    SUITE • STANDARD • 1 Bedroom • 40 m²
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Non-smoking room
    Bed setup
    🛏 King-size bed 150-183 width, 2 × Double bed 131-150 width
    Included facilities
    Individually adjustable heating Wheelchair-accessible Wi-fi Satellite TV Housekeeping Bathroom: 1 Shower: 1 Hairdryer TV Internet access Mini fridge

Guest reviews

What other guests saying about El Crater

9.2
Excellent
140 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
9.2 /10
Location
8.8 /10
Neighborhood
9.2 /10
Value
10.0 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
11 Jun 2026
David
Excelente para compartir en pareja
Partner
10/10
Exceptional
05 Jun 2026
Odalia
Beautiful and clean
10/10
Exceptional
01 Jun 2026
Odalia
Perfect place to relax and enjoying
10/10
Exceptional
28 May 2026
Odalia
Beautiful hotel I love the view
8/10
Excellent
18 May 2026
steve
Room was nice and large, Food was good, views were great, The hot tub is not really set up for guest use, it is a spa amenity that is an additional fee and has to be reserved in advance so they can heat it up. Overall I expected a more luxury experience for the price I paid and I felt somewhat underwhelmed by my stay.
Partner
8/10
Excellent
11 Mar 2026
Kevin
Very helpful staff. Christian and Santiago provided excellent service. Delicious food in their restaurant. Awesome location.
Partner
10/10
Exceptional
07 Nov 2025
Guillermo
Very clean and nice style, beautiful room and view!!
Leisure Partner
8/10
Excellent
05 Nov 2025
thuy
The staff was friendly and professional. Breakfast was good. The room was spacious and clean, however the shower is not warm enough.
Leisure Partner
10/10
Exceptional
01 Oct 2025
chan
Clean room, nice breakfast, good view
Partner
10/10
Exceptional
30 Sep 2025
casey
Did not visit the spa. The breakfast was great. The staff/owner was amazing. Friendly and knowledgeable. Made my wife feel way more comfortable. Thank you

Absolutely stunning views. Especially from your own bed.
Partner
8/10
Excellent
06 Sep 2025
Carolyn
El Cráter has incredible views. Comfortable, luxurious rooms, and delicious food in the restaurant.
Leisure
10/10
Exceptional
24 Aug 2025
Jennifer
This place is out of this world and magical love this hotel so much. The staff are so lind and attentive. Best service, food spectacular, the view is breathtaking. Highly recommend
10/10
Exceptional
08 May 2025
Janet
Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant!
Leisure Self
10/10
Exceptional
01 May 2025
Scott
The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous.
Leisure Family
10/10
Exceptional
05 Apr 2025
Patricia
El lugar es muy bonito y pacifico. El staff súper amable. Lo único es que no hay muchas cosas por hacer si es que el clima no ayuda como en nuestro caso que pasó lloviendo y tuvimos que solo estar en la habitación porque no hay otras amenities más que senderos. Hay áreas húmedas (jacuzzi o sauna) pero hay que pagar aparte.
Leisure Partner
10/10
Exceptional
27 Mar 2025
Chad
The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer!
Leisure Family
10/10
Exceptional
06 Mar 2025
Silvia
It is a rainy season in the area and the staff made sure that we are comfortable no matter the weather.
Leisure Family
10/10
Exceptional
07 Feb 2025
Raquel
Peaceful and quiet for a couples experience
Leisure Partner
10/10
Exceptional
01 Feb 2025
Boris
Excellent attention to details, very friendly and with great knowledge of the area and activities that you can do. Highly recommended!
Leisure Self
10/10
Exceptional
11 Nov 2024
Kirsty
Amazing views and service. Just great for a side trip from Quito. Would highly recommend
Leisure Partner
10/10
Exceptional
10 Aug 2024
Stephen
Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too
Leisure
10/10
Exceptional
26 Jun 2024
Alexander
¡Casi una experiencia religiosa! Mágico, Único, Especial, espectaculares vista, tremenda ubicación, en fin Majestuoso!!! Imagínate estar en el tope de una montaña: a un lado un valle que fue una laguna que al otro lado La Mitad Del Mundo, Lat 0!!!
Business_and_leisure Family_with_children
10/10
Exceptional
13 Apr 2024
Sylvia
This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else.
Leisure Partner
4/10
Poor
18 Feb 2024
DAVID
We asked for the room on the upper floor when booking and they gave us the one below, the bathroom was outdated and had water problems, the king bed was two and a half square beds pushed together, and the mattress was worn out and very hard. Excessively expensive prices for what they offer, translucent curtain where you could see a lot from the outside, little privacy.
Leisure Family
10/10
Exceptional
28 Jan 2024
Allison
Perfect location, gorgeous rooms, delicious food, excellent staff!
10/10
Exceptional
22 Jan 2024
Stephen
Great relaxing and wonderful friendly people.
Leisure
10/10
Exceptional
18 Dec 2023
KYLE
Neat stay with great views
Leisure Self
10/10
Exceptional
21 May 2023
Mark
The hotel resides in one of the most beautiful places I have ever experienced. The grounds are immaculately maintained, tge architecture is gorgeous, the spaces uncrowded and relaxed. Places like this only exist in fairy tales. The staff is friendly and efficient, the rooms large, well-appointed, and comfortable. The on-site restaurant is very good too. I hope to spend another vacation there.
Leisure Self
10/10
Exceptional
28 Mar 2023
Dario
Shout out to OMAR! He was incredible.

The room was spacious, clean and comfortable. We visited the restaurant for dinner and my husband felt in love with the potato soup. During breakfast we had a cute llama spy on us also keep us entertained. We had a great experience overall.
Business_and_leisure Family_with_children
10/10
Exceptional
28 Feb 2023
Jade
My spouse and I spent 3 nights at this mountain resort in Feb 2023. It was the ideal place for some much needed R&R. The views are spectacular, the rooms are spacious, the atmosphere is very serene, the spa is amazing (had the best hot stone massage there) and the service at the entire hotel is EXCELLENT! Special mention to Omar who is the heart beat of the resort … he takes care of everything that you can possibly need and more. Thank you for making our stay so memorable

PS: The wifi works great !
Leisure Partner
10/10
Exceptional
05 Feb 2023
Fernando
This property and its surroundings offer the ultimate spa and natural landscape that are truly inspirational.
Leisure Friends
10/10
Exceptional
02 Jan 2023
Doreen
The rooms are very spacious, gorgeous views from the rooms, and it is a very family-friendly hotel. The staff were so kind and responsive to any question or request and very knowledgeable regarding activities in the area. The food was delicious and a nice balance of Ecuadorian and European/North American food. We highly recommend El Crater during your visit to Ecuador!
Leisure Family_with_children
10/10
Exceptional
18 Nov 2022
Nicolas

Heaven on earth.

Best experience ever had. Heaven on earth, bassically is like living on the clouds.
Friends_and_family Friends
10/10
Exceptional
30 Aug 2022
Patricia
Amazing place ❤️
Leisure Family_with_children
10/10
Exceptional
12 Mar 2022
J.
El Crater is a hidden gem that is absolutely outstanding. I stayed for almost a week to write and meditate and it was perfect. The property is gorgeous with mid-century modern architecture, furnishing, and art. The restaurant is delicious with organic food and lovely staff and the spa is honestly world-class in the most beautiful space surrounded by nature. And the views! This a power spot on top of an ancient volcano crater with views toward the most sacred mountains in indigenous Ecuadorian culture. I can't recommend it highly enough and would gladly return if given the chance.
Leisure Self
10/10
Exceptional
19 Jan 2020
Verified traveler
This is an incredible hotel. Only twelve rooms, so it's boutique for sure, and you get personalized service as a result. Maybe the best view I've had at a hotel - huge windows overlooking a gorgeous valley (an extinct volcanic crater you can hike into) on one side, more huge windows overlooking the city and mountains on the other. The rooms are spacious, comfortable, and super clean. On the top floor, I had awesome skylight windows, adding even more allure to the stay. Everything worked well, and I had no problems whatsoever. There's an excellent restaurant on the property and a great spa, too. But more important than the amenities are the people - the staff were all wonderful: helpful, professional, patient with my broken Spanish. It is more than worth the price. If you go, make sure to follow the little path behind the restaurant - it's only maybe a 50 meter walk and brings you to a point on the crater rim that has an even better view of the crater at sunset.
Leisure Self
10/10
Exceptional
08 Aug 2019
Charlotte

Mitad del Mundo

Very nice and convenient location.
10/10
Exceptional
09 Jul 2019
William&Pae
The view from the Hotel is unbeatable, arrived late in the am driving from Quito Airport, had to wake the Hotel Staff at 2 am, but no one could have been any nicer with the accommodations. The Hotel was very clean and the grounds were meticulously cared for. Differently, if you are in the area you must stay here. We only had a chance to stay one night because we were driving to Termas Papallacta and site seeing along the way. Almost forgot the breakfast was fabulous, enjoy our short stay very must don't hesitate to rent a car and see the country.
Leisure Family
10/10
Exceptional
29 May 2019
Lizbeth
Service was amazing. Santiago welcomed us with the greatest smile and was attentive at all times. Room was clean and spacious... everything was fantastic beyond words.
Leisure Friends
8/10
Excellent
26 Feb 2019
Caroline

A room with 2 views

Amazing location to wake to in the morning!
Friends
10/10
Exceptional
17 Jan 2019
Verified traveler
Beautiful place, lovely food and very friendly staff
10/10
Exceptional
23 Aug 2018
Steve
Absolutely beautiful spot, near the Pululahua Crater.
10/10
Exceptional
14 May 2018
Joel

Pleasant surprise!

We read different reviews about El Crater and weren't sure what to expect, but we were SO pleasantly surprised. We spent our anniversary weekend here and it was amazing. The rooms are simple, but nice and beautiful with lovely views of the crater and mountains. It is true the fog comes in usually mid day so if you want to hike, morning is best. It is close to Mitad del Mundo, but there is not a lot of other stuff in the near by area, but Condado shopping is only about 20 minutes away. It didn't matter to us. It was a beautiful escape from city life to get in nature, hike, enjoy the spa, etc. The restaurant is amazing and the filet mignon is one of the best I have ever had. If you're looking for a nice get away, THIS is your place. We highly recommend it and will be back!
Partner
2/10
Poor
29 May 2017
greg

Not a nice place to stay! Poor condition run down!

Horrible conditions! Room infested with bugs! Can not put clothes in closet as there is a leak and all my good clothes became extremely wet! Paint on concrete walls is peeling and flaking off constantly! Sky light has leak and drips all the time soaking the carpet in the middle room! Had to turn room key in every day for staff to make bed but no one was available to give the key back when we arrived back on multiple days making us wait 1/2 hour after coming back to get our room key back! Addressed these isssues with staff who apparently never realayed to manager till last day who was never available! Extremely far from everything! Transportation is an issue because it is so far! Arrainged with hotel for transfer to airport for return trip. Flight was at 8:30am was told that the earliest they could pick us up was 6am airport is 1 hour away and it is an international flight. Almost missed fligh as driver did not show up until 6:40! Getting us to airport with almost no time to check bags and get through security had to run to make it onto flight! Included photos. The bugs in the photo are everywhere in the room! You find them in your clothes if you put them in the closet and in your towels and all over the floor! No staff available if you leave hotel before 7 no staff available if you return after 9 during the week. The view from the room is great but can't substitute for all the issues with rooms!
8/10
Excellent
28 Oct 2016
Margaret
We had a great overnight stay at El Crater. The buildings and rooms were modern and lovely. One issue was there was no signage for Registration so we had to drive around the property and inquire. We had a very good dinner there and the service at dinner and free breakfast was very efficient and friendly.
Partner
2/10
Poor
29 Sep 2016
Yuri & Tanya

old and dirty hotel in a bad conditions

Nice location. That is all about El Crater hotel. Dirty, dusty, broken windows. We booked Deluxe room. They offer us room with cracked walls and ceiling. After we refuse to stay they gave us different room. We ourselves have washed windows, we asked to bring the vacuum cleaner and cleaned the room. The restaurant is very overpriced. We stayed 6 nights, for breakfast there only eggs. Ones waiter brought to us leftover food.We refused to eat. I asked where can I store my passport and money they offered me give them for storage.Safety box is not available in the hotel. After visiting this hotel we decided never again will come to Ecuador.
10/10
Exceptional
04 Nov 2015
Don

Worth The Drive

The location of this hotel is fantastic. Everything about it was perfect, food, room, staff.
10/10
Exceptional
31 Mar 2015
oberon

El Crater

Views from room wet gear, food was good and staff friendly and helpful
10/10
Exceptional
26 Mar 2015
Luckmia

Great Birthday Getaway in the Mountains

This was a great birthday trip for me (March 14,2015... Very relaxing and peaceful. I arrived late at about 1am and believe me you have to have proof (Printed confirmation letter) that you are a guest of the hotel in order to enter that gate (Security) was uptight which I loved and embraced for I knew I was safe. The views from my room and living room the next morning were breathtaking- walked over for breakfast where I also had mountainous view while I enjoyed up to 6 different sliced fruits and delicious eggs and orange juice. The owner was very friendly and helpful with everything. I was given complimentary flowers for my birthday which were set up in my room with chocolate treats and a special dinner just for my birthday. I would definitely return and recommend here ... it gets a bit cold but there are heaters in the rooms which calms the atmosphere. I LOVED IT!!!
8/10
Excellent
02 Mar 2015
dave

Room comfort great

good experience staff friendly ,need to improve in the same morning meals.
Partner
8/10
Excellent
30 Jan 2015
Timothy

Location! Location! Location!

We booked a couple of nights at El Crater as part of a three-week holiday in the Ecuadorean Andes. While it is only five minutes' drive from the 'Middle of the World' equator site and 90 minutes from Mindo its principal attraction is the hotel's own location, perched on the edge of the Pululahua volcanic crater. The suites have amazing views both down into the intensively-farmed crater floor and back over to the Andes around Quito.

When we stayed in January (their winter) we naturally accepted that there would be variability in the weather, even in the same day. When the weather is clear the views are spectacular. This can then turn dramatic as mist and cloud roll around the crater and the hotel, particularly in the afternoon/evening.

On the service front the hotel is obviously small (12 rooms) and the staff limited. On our visit a young man called Christian checked us in, treated us to his national and local knowledge of Ecuador, helped with our bags, served us dinner, served us breakfast and checked us out again, all handled in a kindly manner. All our four meals were accepatably priced and prepared.

If you get a nice day this will be one of the most spectacular hotel locations you'll ever stay at. Even if you can't stay the night, a visit for lunch on a clear day is highly recommended.
Partner
8/10
Excellent
28 Jan 2015
Larry

Very nice small quit hotel

we had an enjoyable experience and would stay here again.
the staff is very help full and friendly and will go way out of there way to help.
Food at there local restaurant is excellent very reasonable priced.
There are lots of things to do but a car would make travel to them allot easier
8/10
Excellent
02 Dec 2014
Mubashar

Beautiful hotel with great service

Hotel is amazing and rooms are tastefully decorated. Loved the place. Staff was great and very helpful. Food was nice too. Only issue was to find this hotel. Google directions were not clear and it was at least an hour away from airport. Make sure you get the room on top floor because doors have no sound proofing so anyone coming into the building late at night might wake you up especially if they are talking loud. Rest was great.
8/10
Excellent
07 Aug 2014
Verified traveler

Beautiful location with great service

The location of the hotel is lovely with beautiful views over the crater. The staff are wonderful and helpful in every way. I would thoroughly recommend this hotel for any looking to stay outside of the city but yet en-route to many of Ecuador's destinations.
Family
8/10
Excellent
09 Mar 2014
John

Hotel on crater rim

Great views and interesting location on the rim of a extinct volcanic crater
10/10
Exceptional
28 Feb 2014
Verified traveler

Missed the views, still got the great service

I arrived at night and left before the sun came up, so I missed the lovely views advertised. But the staff was excellent in that they brought us a portable breakfast before our early departure to the airport and were overall very accommodating. The room was the most upscale I stayed in during my trip to Ecuador, so it was nice to have reliable hot water, a heater, and even a hair drier and cable TV. Overall a nice stay & good night of sleep.
8/10
Excellent
02 Feb 2014
Tim

close to Mitad del Mundo

nice room. Booked a twin, was given a king, staff rushed over with new bedding and converted to twins. Was impressed with their 'jump to it'. Dinner in the resto was not so good, fish was seriously overcooked. And no other options nearby. Grounds were great! as were the views.
10/10
Exceptional
11 Dec 2013
Allie
What a unique place to stay! We were in awe of the views as we drive up to the hotel and we were immediately greeted & taken to our spectacular room. The service was outstanding: from the owner stepping away from the dinner table with his family (?) to say hello, to the staff opening the restaurant for us for dinner. If you have the opportunity, this is an experience not to be missed. I'll never forget my time 'in the clouds'.
10/10
Exceptional
04 Feb 2013
Anonymous

perfect meal

it was greate ~ for dinner~
and the sightses~~ is great~
Partner
10/10
Exceptional
13 Jan 2013
Verified traveler

Far from downtown Quito but fantastic setting

The location is fantastic - nestled in the mountains outside of Quito. If you won't be going to the deep Andes this is a great way to experience the next best thing! Views of the crater from one side of windows and the valley from the other side of the room. Everything associated with the hotel exceeded expectations.

It's really far away from central Quito and the airport (30-45 min), that is the downside. But it is near the Mitad del Mundo and the adjacent museum, so if you are planning to visit these attractions you will have a long taxi ride from central Quito anyway.

We stayed here two nights and spent one full day in central Quito (enough to see the sights). Also, don't miss the folkloric museum next to Mitad del Mundo, right on the equator, it is one-of-a-kind, lots of fun, be sure to take the tour.
10/10
Exceptional
24 Nov 2012
Pete and Robert

El Crater

We have stayed in hundreds of places around the world and this ranks right up at the top. The location is absolutely gorgeous, grounds are well maintained and the staff is very helpful. Each morning we enjoyed a delicious breakfast delivered to our room.

We arrived late and were treated to a lightning storm that we enjoyed from out living room. Our room was clean and comfortable and the view was priceless.

It is bit of a trip back into Quito but if you want to get away from the hustle of the city and relax this is the place to go. We would definitley return
10/10
Exceptional
13 Nov 2012
Jeffrey Brody

Away from the rush & noise of Quito

A wonderful relaxing hotel up on the tip of a crater.Quiet with wonderful people serving their guests.the restaurant 's food was great especially with the addition of the new chef Daniella. A great place to spend a day or two before taking on the noise of Quito.
10/10
Exceptional
10 Sep 2012
sela

Great hotel with a view

Best view in Quito overlooking the mountains and plenty of stars at night. Convenient to hiking and horse back riding. Fantastic staff that caters to your every need. Woke up at 6 a.m. to serve us breakfast and even earlier for our flight. Arranged transportation for us without hesitation to any location needed. Warm hospitality!
10/10
Exceptional
13 Jun 2012
Momalisa

Absolutely spectacular hotel, stunning views!

We just spent 5 nights at El Crater, one of the most amazing hotels we have visited. We arranged for the hotel to pick us up from the airport; the hotel is very secluded and about 40 minutes away from Quito airport.

I can barely describe the magnificent peace we felt and the awe of nature we experienced while at El Crater. It's definitely a romantic place where folks who yearn for the easy life and enjoy being immersed in nature can truly rest and recuperate from busy lives. One evening, we witnessed a lightning storm in the distance - none like we've ever seen in our lives. The sky was filled with stars and just below the starry sky, lightning flashed every few minutes. Simply magical.

The food was wonderful! The El Crater breakfast, which is included in the stay, is the best we've experienced in our traveling the world! Fresh juice, fruit plate, eggs and bread every morning. We had good coffee and wonderful hot chocolate. The view from the restaurant is spectacular as well and we watched hummingbirds feeding on the flowering bushes nearly every morning. The chef is wonderful, every meal we had was special, quickly prepared and served...just delicious. We loved the corn tortillas, the locro (potato soup - YUM!) and every other dish we tried. My fiance is a vegetarian and one evening they made him a special pasta dish with mushrooms that was really appreciated.
Partner
10/10
Exceptional
06 Jun 2012
Rhonda

Stunning Views worth the short drive out of Quito!

Waking up to the breathtaking views from any direction was fabulous after arriving at Quito after midnight the night before. The room was very nice & I had a wonderful breakfast and plenty of help with taxi, sightseeing, etc. I will definitely stay at Hotel El Crater on my next trip as well.
10/10
Exceptional
25 Feb 2012
Verified traveler

Peaceful Oasis--Just 30 minutes from the airport

It was great to be greeted at the airport and whisked away El Crater, high above Quito, in just 30 minutes. Incredible views, peace and quiet and excellent service make this a great destination after exhausting trip to Galapagos or a long flight into Quito.
2/10
Poor
17 May 2011
Janet

Not Impressed

The best thing about this hotel is the view. The check in area is not a front desk. They do all their business from the restaurant itself. The rooms weren't comfortable. The space heaters that were provided had to be on throughout our stay to keep the rooms somewhat warm. Their restaurant service was by no means exceptional. Trash bags were left out in the entrance on a day we came in for breakfast. They have a very limited menu. The same food staff works the cleaning and room service. There's not much to do nearby the hotel. We would not recommend this hotel.
Partner
10/10
Exceptional
08 May 2026
Jose Fernando
Increíble experiencia. El hotel es espectacular y el entorno dentro del cráter lo hace algo único.
El trato del equipo fue de lo mejor, especialmente Cristian, quien realmente te hace sentir como en casa. De los mejores hosts que he conocido viajando por América. Totalmente recomendado.
Self
10/10
Exceptional
25 Feb 2026
Paulo
Nota 10
10/10
Exceptional
11 Feb 2026
Stefan
Ein perfekt gelegenes Hotel, sensationelles Essen und superliebrr Gastgeber.
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
Eduardo
Dado que es un hotel ubicado en un sitio remoto, seria atractivo que brinde actividades de entretenimiento a sus huespedes. Por ejemple juegos de mesa, cabalgatas, o escuciones a pie, etc.
Leisure Partner
10/10
Exceptional
03 Jul 2025
Fernando
It was an amazing experience been in middle of nature and the magnificent view of Pululahua's crater. The service is 10/10.
8/10
Excellent
14 Apr 2025
Dennis
todo muy bien, el lugar muy bonito, limpio, la cama un poco pequeña para alguien que mida más de 1.80m

Revisar los procesos de cocina ya que la fruta en el desayuno tenía sabor a cebolla y no la pude comer.

La privacidad de algunas habitaciones es cuestionable, tiene una bonita vista al cráter y la cama esta orientada en ese sentido, sin embargo, delante de la habitación, está la vía de acceso de vehículos y personas a tan solo un par de metros, lo cual, inclusive con las cortinas cerradas, por la noche, permite ver todo el interior.
Leisure Partner
10/10
Exceptional
08 Dec 2024
Steven
One of the nicest places I’ve visited
Leisure Family
10/10
Exceptional
22 Nov 2024
Marco
Perfekt friendly stuff and amazing service in the restaurant.
Leisure


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The Dream House
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Indulge in onsite massages, body treatments, and facials at The Dream House, a luxurious lodge in Quito's Carcelén neighborhood. Enjoy complimentary Wi-Fi, babysitting services (surcharge), and a hair salon.

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The Dream House

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