Aston Tanjung Pinang Hotel & Conference Center

Indonesia , Bintan Island
TANJUNG PINANG, Jl Adisucipto Km.11
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20 reviews shown

8/10

Excellent

21 Jul 2025

Khairudin

Housekeeping is good. Bed pillow a big sagging. Customer service is good.

10/10

Exceptional

14 Nov 2024

leeta

Comfortable

Friends_and_family Friends

2/10

Poor

14 Apr 2024

Seah

On line booking with Queen bed. End up twin beds. Bfast was bad

Friends_and_family Family

6/10

Pleasant

29 Sep 2023

Sebastiano

Very old hotel

Leisure Self

6/10

Pleasant

14 Aug 2023

Eddie

The only good thing for this place is they have a kids friendly park that’s just beside the hotel and your room stay provides up to 4 pax free entry. Other then that, nothing shout about at this location.

Room is pretty decent in size, bath room have quite a bit of room for improvement.

Leisure Family

10/10

Exceptional

05 Jun 2023

Peter

Great stay.

Great stay. Very friendly staff.

Business

10/10

Exceptional

27 Jan 2020

Verified traveler

The property wasn't in the best location, but the amenities were good.

Leisure Friends

10/10

Exceptional

26 Aug 2019

Weekend stay

It was a great stay but the porridge could be a little bit watery as it is too thick

Friends

6/10

Pleasant

11 Nov 2018

Jamie

Fine Fine.

One quick overnight stay between flight and ferry.
Hotel was quite quiet when I arrived - clean and condition was ok with a few rough edges.
No one at reception when I first arrived but the concierge staff came and gave me a welcome drink as the reception staff appeared after a minute.
Reception area is nice; rooms are ok. I thought the public downstairs area (below reception) to access the rooms was a little bit unwelcoming due to the lack of decoration. The corridors to the rooms were better.
Room condition was fine - but "Superior Room" faced the road and was noisy. The Windows had poor noise insulation. I was told I would have to pay to upgrade to a "Deluxe Room" if I wanted to face the pool.
All staff I encountered were nice, friendly and helpful.
Dinner in restaurant was acceptable - a couple of items for vegetarians with the curry cooked to my preference. Breakfast for vegetarians was disappointing; but if you eat meat then you'll be ok.
All in all - fine for a one-night stay; but not overly luxurious.

10/10

Exceptional

08 Jan 2018

Verified traveler

Nice hotel with excellent customer service

The staff is very professional. Their transport service is on time and the driver is very acknowledge about the best route. Their food is great and delicious. Their staff is very proactive like when we are using the swimming pools, their staff would ask whether do u need any towel. Very happy with the stay in Aston.

6/10

Pleasant

24 Dec 2017

Verified traveler

we stayed 2N,
looks very remotely and Room services very through.
No heat water & No TV channel. if we asking the Reception they said Engineering department doing repair. Until we check out never do anything.
pls don't stay .thanks

4/10

Poor

15 Nov 2017

Verified traveler

Good;
1. Wifi connection is strong
2. Bedding is good and comfortable
3. Room size

Discomfort;
1. Hot shower not good
2. Cleanliness of water tap is questionable (bit yellowish)
3. F&B during breakfast overall is average acceptable for the paid price but many stuffs i.e. pepper, salt not at table, no table spoon available, wait for plate and glass.
4. Restaurant staff are good but seems can't managed many visitors at same time. Which for me not well prepared.

8/10

Excellent

13 Nov 2017

Jefrie

Good Hotel Near City Area

Good and pleasant

10/10

Exceptional

02 Oct 2017

Henry

I always on the road.
It was a nice surprise that the hotel staff gave me a surprise birthday cake while I was staying there.
One of the rare Highlights in a otherwise very busy working trip.

8/10

Excellent

05 Sep 2017

Bambang

Yeah not bad but not really enjoyable

The room was ok, but the bathroom esp the
shower located too high, difficult to ajust and the water just warm, not hot enough.

Family

8/10

Excellent

18 Jul 2017

Wee Meng

Good place to rest

The staff is very helpful and knowledgable, the room is clean and neat.
The area lacks 7-11, food choice is very limited, and no bar.

Family

8/10

Excellent

27 Jun 2017

Verified traveler

Not super luxury but value for money

Great stay at this place. I would say at the lower end of the 4 star hotels but that's how they've priced it. All in all value for money. Breakfast variety thins out towards 10am so go early.

Partner

6/10

Pleasant

16 Apr 2017

Friendly place

I can't fault the kind intention of the staff. They were friendly and polite. And although the food was good, it was unfortunate that the wait staff were too relaxed and didn't get our order correct not once but three times! They were also slow to get the meals out to us and that shouldn't have happened as it was a quiet time and we were the only diners on our first day.

8/10

Excellent

19 Mar 2017

Henry

Staffs are service-orientated.

10/10

Exceptional

22 Feb 2017

Zhao

excellent

Family