Name: Crowne Plaza Chengdu Panda Garden
Address: 198 Poly Park, 1980 Shulong Avenue, Chengdu, 610503, CN

10/10

Exceptional

11 Jul 2026

Aditya

Received excellent service from Ms. Stacey in the restaurant to get vegetarian food options for late dinner on arrival at hotel with small children. Kids enjoyed panda-themed rooms a lot.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Jackson

Good location and great place to stay! Room was impressive.

Self

10/10

Exceptional

20 Oct 2025

Albert

overall a very good experience, staff friendliness, good breakfast, only AC in room at times not strong enough!

Friends_and_family Family

6/10

Pleasant

21 Sep 2025

Elton

Property stayed free shuttle - didn’t exist, outdoor pool was a splash pool that was in a poor state of repair. Great for the wedding market but for tourists best find somewhere more central

Leisure Partner

10/10

Exceptional

18 Aug 2025

Kam-por Tomy

The lobby is huge and well decorated, staff are very kind and helpful. Room is clean. Amenities are very good

Leisure Family

4/10

Poor

30 Jun 2025

Fred

This hotel needs serious renovations, and perhaps being more accommodating to foreigners would make your hotel more attractive

Business Self

10/10

Exceptional

11 Apr 2025

HawChang

I can tolerate a day without breakfast, but can’t stand the non-functional air conditioning.

10/10

Exceptional

22 Dec 2024

Jason Marc

Very nice hotel and wonderful service.

Partner

10/10

Exceptional

10 May 2024

Andrew

Xiao Fan provide a good service for us. Thanks

10/10

Exceptional

20 Nov 2019

Cindy

Fabulous stay

This was a fabulous hotel with a huge room and every amenity. Their free shuttle service to the pandas was excellent. We will always stay here when we are in Changdu!

Partner

10/10

Exceptional

13 Sep 2019

Trevor

The hotel for the Pandas.

The most convenient hotel to visit the Pandas. Our second visit. Shuttle bus is good.

Friends

10/10

Exceptional

30 Aug 2019

Jana

5 star hotel with 5 star service! Everyone there helped make our visit special! Would recommend them to everyone and would definitely come back and stay again!

Leisure Family

10/10

Exceptional

11 Jul 2019

Verified traveler

Yes! Stay here!!!

We stayed here on our first night of arrival into China. This hotel experience was EXCELLENT. Highly recommend without hesitation. Everything was perfect, and staff was well prepared to receive foreign visitors. Breakfast buffet was very fancy and included. There was a free and very convenient shuttle to the panda base in the morning only ten minutes away. We didn't stay for the day, but the grounds and pools seemed very nice, too.

Partner

10/10

Exceptional

11 May 2019

Michael

Great location for pandas

Facilities were great, close to panda research center, staff were very friendly and willing to help, but just need to be more aware of customer needs without being prompted. The organization of the sponsors’ tables for our conference could have been better, eg clearer instructions on what to expect before the conference. WiFi was also a bit slow.

8/10

Excellent

03 Apr 2019

Lou

Good

Room great size, very comfy bed, great cable TV channels, lovely bathroom. A/C more of a fan so we couldn’t get it as cold as we would have liked for sleeping.
Buffet breakfast was very good but food and drink in general was very expensive. You have to eat in their restaurants as there is nothing else around the hotel so you have to pay their prices. Food was good, especially the Chinese food.
Outdoor pool closed and we weren’t told
In advance. Indoor pool good.
Main problem for us is that hotel is really far out of Chengdu, actually in the middle of nowhere. It’s close to the panda’s and they do provide a few free shuttle bus services. If you want to go out in the city at night you’ll need to get a taxi for half an hour which is about ¥100.
There was happy hour at the bar but they don’t tell anyone this! We were told by another guest so then took advantage of the offers.
The grounds are very attractive and nice to walk in.

Partner

10/10

Exceptional

12 Mar 2019

Randy

Close to the Pandas, far from the city center..

Overall, a great hotel. The staff was very helpful and friendly. If I only want to go to Chengdu to see the Pandas, i would stay here again since they are so close. However, if I also want to see the city, I wouldn’t as the hotel is so far from the city center and there is very limited public transportation.
The breakfast had plenty of options, both Western and Chinese.
The hotel is surrounded by a large residential area so there were a few small grocery stores and restaurants. There was a local market fairly close with fresh fruit and some street food. Beyond that, it required a didi or taxi for anything else.

10/10

Exceptional

03 Mar 2019

IVY

Great Hotel

Overall is good

10/10

Exceptional

10 Feb 2019

Verified traveler

The rooms were nice and the staff was awesome. the location of the hotel is a bit far from the downtown core of the city. This made taxis kind of expensive

Leisure Friends

10/10

Exceptional

11 Jan 2019

Verified traveler

Everything was excellent customer service, rooms were awesome, people are the best

Business_and_leisure Self

10/10

Exceptional

01 Dec 2018

EDWARD

The service wad great, with the exception of one induvial who did not like Americans. It was a long way away from the City Center, but quite.
The way we like it. I would stay there again in a drop beat.

10/10

Exceptional

09 Nov 2018

Sam

Fabulous stay would definitely stay again. A but if a language barrier, but lovely staff

6/10

Pleasant

04 Nov 2018

Tom

Beautiful room, nice pool and sauna/steam room, truly 5-star. It is shocking that a crooked bell boy running his own side businesses is tolerated in such a place. I ordered a taxi at least 20 minutes ahead. There was no taxi. After another 15 minutes a buddy of the bell boy arrived in his car trying to charge me 4 times the meter rate. The reception personnel didn't see a problem and didn't help. Disgusting.

10/10

Exceptional

11 Oct 2018

Trevor

Hotel with benefits.

Lovely hotel, good food, comfortable but two things are stand out - a) close to the Panda park with transport provided by the hotel and b) the local market - go across the major road and into a local market - good deals e.g. genuine Chinese tea set for £30 where could have paid hundreds elsewhere. Only found thanks to the position of the hotel which is great value with very helpful staff.

Friends

8/10

Excellent

31 Aug 2018

Verified traveler

Would Happily Stay Again

Excellent hotel, clean and comfy. Spa was good. Has beautiful garden. Plenty of variety for breakfast. Restaurant food not the best however. Close to panda breeding centre.

Friends

10/10

Exceptional

25 Jul 2018

Verified traveler

Great Hotel, My only issue is with their travel desk. Need to be more informed

4/10

Poor

24 Feb 2018

PEI-TSUNG

Don't Book Unless Absolutely Have To...

I travel for work and always book for a King bed room. When I got to the hotel check-in at 11pm, I was given a two double-bed room. When inquiring for getting a King bed room, the staff said the only king bed available is an administrative suite which will cost me if I want it. Usually at other hotels I would have been upgraded to the King bed suite at no extra cost, since it's late and there is no point for the hotel to keep the room anyways. Even worse, when I refuse to pay to upgrade, the staff looked at me like I was a cheap-stick. They certainly do not wish to try satisfying customer, but only doing the most basics. When I check-out and asked for a taxi-cab to the subway station, they arranged a cab that intend to take me to the train station. I have never experienced such a chaos at a hotel anywhere. Certainly the worst hotel stay ever.

10/10

Exceptional

24 Oct 2017

Verified traveler

Great hotel, good for easy access to the Panda Base, but not ideal for repeated trips into the city.

8/10

Excellent

09 Oct 2017

Verified traveler

Relatively quiet hotel in a garden setting.

Quiet hotel set in gardens located 17km to north east of the city and within walking distance of Panda Research Base. Weddings are frequently held in the gardens using the hotel as a reception area.

Breakfast had all the selections on offer to cater for most tastes including western cuisine. Good tasty danish tarts & donuts!!

Mike, a member of the concierge staff, was very helpful and spoke very good English.

The nearest subway station does require a bus and/or taxi ride to access. The hotel does have a courtesy bus to & from the nearest subway station (Zoo) and Panda Research Base but these are relatively infrequent running only 4-5 times a day.

8/10

Excellent

21 Sep 2017

ds

Nice hotel near Panda Research center.

The Hotel location make it easy for us to visit the Chengdu Panda Base. Also convenience tp visit other attractions.

10/10

Exceptional

28 Aug 2017

tiffany

Excellent 5 star hotel!

Excellent! True 5 star hotel! Comes with all the luxury of a 5 star hotel. Staff was friendly!

10/10

Exceptional

24 Aug 2017

Paul R

Top-notch

This is an excellent, resort-style property with wonderful features and amenities. It is in a very nice area in close proximity to the panda sanctuary. Do note that it is a long drive from the airport and central Chengdu. And it would be even better if the hotel bar was open later but that is just a minor quibble. Worth every dollar.

Partner

6/10

Pleasant

02 Aug 2017

Zhaoyang

AirCon doesn't work well

Everything is great except the AC doesn't work well. The room AC control doesn't work on AC. No matter what temperature and the fan you set, the AC runs its own way: weak, room temperature, stuffy.

Partner

10/10

Exceptional

30 Jun 2017

Verified traveler

Great hotel

good location to visit the Pandas! The hotel room is super large and comfortable! Didn't try the pool but it looks nice, hope stay there more

Partner

8/10

Excellent

16 Apr 2017

Paul

Convenient for pandas

New hotel in good condition. Convenient for visiting pandas. Make sure you arrive early at pandas to avoid crowds and see them while they are active.

Concierge is not well organised and caused us almost to miss our flight, which was not appreciated. No apologies from hotel.

8/10

Excellent

22 Mar 2017

m

city centre

the hotel look nice n close to city centre is also very easy go to hotel the room size is big

10/10

Exceptional

12 Dec 2016

Coral

great hotel, deserves all 5 stars

Really nice people, able to arrive late ( we arrived at 2am) free shuttle to the pandas

Family

10/10

Exceptional

31 Oct 2016

kevin

Good hotel to stay to meet with the great pandas.

We booked two rooms for 3 nights, one for me and the other for my parents. This is our first stay at this hotel and the purpose of this trip is Vacation. A warm welcome by the hotel staff at check in, as I said, 'hello', they welcomed me back in my language which is English. They helped us with our luggage and introduced us to the corner suites on the Twentieth floor. To our surprise, a welcomed fruit basket is found in both of our suites.

The entrance hall is huge, filled with pandas everywhere, even inside the rotating doors. There are all sizes, huge, large, medium, and small,. However, there are no live pandas inside the hotel, as they are only 10 minutes away from the, ' Chengdu Research Base of Giant Panda breeding' by the complementary shuttle from the hotel which leaves every hour and the return trip is provided upon request.

Buffet breakfast is good, a mixer of westernized Chinese, Japanese, and American, attended all 3 days.
There is also a small gift shop which sell souvenir pandas and candy.

The friendly staff at the check in counter, the helpfulness of the bell people, who help us with our luggage, complementary shuttle service to/from the Chengdu research base, which made our stay in Chengdu a pleasant one, in that I give this hotel a full 5 out of 5.

10/10

Exceptional

07 Oct 2016

love it

Exellent staff very helpful

They went above to arrenge my panda encounter . English is not as good but they are very helpful

10/10

Exceptional

22 Aug 2016

Verified traveler

Great value!

Great value for the price! Very elegant hotel with lovely infinity pool, great food, and excellent service. All amenities included in room. WiFi was sporadic and VPN did not work however. Still enjoyed immensely.

8/10

Excellent

25 Jul 2016

greg

panda heaven

lovely hotel
lovely staff
close to panda breeding base
good breakfast
distance from city and airport is a problem but hotel provides a shuttle bus service to panda base and city
like most Chinese hotels catering for foreign guests staff need training on white wine service
white wine on menu did not match white wine available ( happens in many Chinese 4+ stars and above) need to supply staff with shadow menu so they are not caught on the hop
if you want proximity to pandas and a family friendly hotel this is the hotel for you

10/10

Exceptional

07 May 2016

Verified traveler

Close to Panda Center

This hotel is a little out of the way but is situated in a beautiful park setting. The primary reason for this visit was to see the Panda Center so the location was perfect. We did visit the Chengdu city center which was congested and busy. We were happy to return to the tranquility of our hotel.

10/10

Exceptional

03 May 2016

Julie

Excellent service, lovely hotel!

From the moment we approached the Crowne Plaza Panda Garden Hotel we were totally impressed with the décor and with the welcoming friendliness of staff. Public areas were spacious and clean with cuddly toy pandas displayed in the foyer, at the entrance and also climbing the bamboo in the restaurant! The room was clean, warm and comfortable and service was amazing right from the start to the finish of our stay. Breakfast was nice with a good selection of luke warm (would have been better if hot) and cold food. We really appreciated the hotel's free shuttle bus service to and from the nearby Chengdu Panda Base and Chengdu city centre. This is one of the nicest hotels we have stayed in and the service we received was sincerely the best. We hope to return to Chengdu one day and will definitely stay at the Panda Garden Hotel.

Partner

10/10

Exceptional

25 Apr 2016

Junyu

It is a great to stay there.

Family

8/10

Excellent

20 Apr 2016

Milinda

Wish we had stayed longer

We stayed here to visit the pandas. We only had one night, and I wish we'd stayed longer in order to see more of Chengdu. The bathtub was marvelous! The grounds were beautiful. The staff were very nice and spoke fairly good English, particularly Jenny and Loren (whose English was excellent).

A few negatives: 1) The hotel is far from downtown, so we might have chosen a different place to stay to explore Chengdu's surroundings if we had more time. 2) Food choices are limited to the hotel restaurant; the surrounding neighborhood did not have any restaurants. The room service pizza was awful! Not as bad as ketchup and American cheese on a bagel (which we had in Xi'an!) but close. 3) The front desk staff were very picky about accepting US dollars for exchange; they would only take pristine bills. Thankfully, the hotel had an ATM and we were able to withdraw money from our US account.

Also, they did not understand that we wanted two adjoining rooms (i.e. connected with a door, not just next to each other), but since it was just for one night we just separated the family with one parent and one kid in each room.

Family

8/10

Excellent

18 Apr 2016

Verified traveler

Forty minutes from airport.

Great stay. Nice hotel and great service. Breakfast buffet is satisfactory. Beware of taxi fare... the forty+ minute trip should cost RMB 120 but drivers will demand more (RMB 200 - 300). We paid RMB 200 for 2 trips to the hotel and RMB 150 for 2 trips from the hotel to the airport. We like this hotel and the hotel staff.

8/10

Excellent

17 Apr 2016

Verified traveler

Comfortable stay and fantastic staff.

The staff made this stay GREAT. Marco, the front desk agent made us feel welcome and anticipated all our needs. The bell staff and concierge took great care of us. All of the hotel staff made a good effort to be friendly, helpful and communicate in English. The room was comfortable and up to standard and the buffet breakfast provided a good selection. We will be in Chengdu three times over the next three weeks and picked this hotel because it is near the Panda Station. The hotel is about 40 minutes by taxi fro the airport... taxis have meters but the driver demanded a premium (RMB 200 in our case versus the RMD 120 meter). Overall, we are happy we selected Crown Plaza Panda Garden.

8/10

Excellent

05 Apr 2016

Verified traveler

Nice location and environment around hotel.
5 minutes from Panda park.
Not too many things to do outside hotel.
Bus drives you to downtown 4 times per day and pick you up at fix times

10/10

Exceptional

15 Feb 2016

David

Panda Visit

I would book this hotel again if ever I was to visit Chengdu a second time. Everything about it was amazing. We could not have asked for a better hotel.
The one draw back was the on site main restaurant. We visited during the Lunar New Year and the only dinner buffet offered was the Chinese Hot pot which was expensive and not what we wanted to eat. Also many of the items on the a la carte menu were unavailable. Luckily there are nice restaurants near by that were great to eat at.

Family

10/10

Exceptional

13 Sep 2015

Andres

Nice hotel

This is a Google hotel, because is near of panda base, The hotel have a bus to panda base and centro of chengdu, it is free!!!!
The room is so beatiful and crean,staff speak english

8/10

Excellent

04 Jul 2015

Suezann

Nice

Very nice hotel! Welcome drink was a nice touch. Loved the shampoo and conditioner in the rooms. The hotel was close to the panda base which is why we booked it but due to a recent illness you could not cuddle a panda so we tried a base that was an 1 1/2 away and they said it wa too hot out. Other than the panda base that looked like a tourist zoo everything was quite a drive away. The staff was nice and the breakfast was a huge buffet I many different foods.

Partner

6/10

Pleasant

16 Jun 2015

Kate

Close to Panda Garden

The best thing about this hotel is the proximity to the Panda Garden.

10/10

Exceptional

15 Jun 2015

Kunal

Best location for the Panda Centre

This hotel is in possibly the best possible location IF you want to visit the Panda Breeding facility, however, it is quite far out of town if you want to visit the city centre, but they try to make up for this by having almost everything you might need in or around the hotel (e.g. Pools, Spa, Karaoke, Panda gift shop etc.)
The hotel itself combines modern western and traditional Chinese styling very elegantly - lobby, breakfast area etc. are very nice and there is a good Chinese restaurant in the hotel which serves delicious (but very spicy) Sichuan food.
Rooms themselves are luxurious and very comfortable and we were very happy with them and room service is also very reasonable in price.
Staff were very helpful with providing information about our stay and getting to and from the Panda centre and also made sure we were not inconvenienced in any way, when there was a slight error in the booking that had gone through to them.
The time to get to / from the airport was about 45mins in a taxi as there was never much traffic because the hotel is outside town (I'm assuming it's near the ring road). There is a free shuttle that goes to the Panda Centre (very quick) and to the city centre (didn't try this one).

Partner

10/10

Exceptional

11 Jun 2015

Krista

10/10! Stay here!!!!

ABSOLUTELY LOVED IT HERE!
Gorgeous hotel. Extremely clean. VERY good location to Giant Panda Research Base.
The hotel has a complimentary shuttle that leaves at specific times to the Panda Base (5 Min drive) then continues into the heart of Chengdu (Tianfu Square - 30 Min drive) Just make sure you register the times you want to catch with the front desk.
Rooms were spacious and clean. Very comfortable.
Bar and restaurant in the hotel are expensive, and the breakfast buffet is extremely overpriced, but if you can get past that then this is definitely somewhere worth staying!
Massive outdoor pool, and large indoor pool.
Hotel fitness centre is perfect for an away-from-home-workout.
Definitely recommend this to anyone staying in Chengdu, especially if you want to see the Pandas.

Partner

8/10

Excellent

15 Apr 2015

stephen

Chengdu panda experience

nice hotel, room fab, close to Panda breeding centre and free transport to the city. It is a bit far from the city but the air quality is much better here.

A watch out is the journey time to the airport, can be up to 2 hours from here

Partner

4/10

Poor

10 Jan 2015

Verified traveler

Not really a pleasant trip

I booked the room with internet and breakfast and everything was already paid for. However when I checked in, they said the room was not paid for, I had to call the front desk the day after to check on my rate again. And when I went for breakfast the lady came to my table twice and said breakfast was not included twice and was a little rude about it. Finally the wifi did not work on my computer, got the IT guy to my room to fix and see the settings on my computer. He meddled on my computer for 20min or so but still did not manage to fix it and sort of wasted my time a little while I was in a hurry to do my work. Location was far, and all taxi needed to charge extra to go to and fro the hotel. Luckily I had the taxi app and was able to call for the taxi on my own without having the aka the concierge to get one, otherwise they would have charged like 50% more for the taxi. Room was nice and clean though.

Family

8/10

Excellent

07 Dec 2014

ML Chan

Great stay, but paperwork problem with Reservation

The hotel room and amenities are wonderful. The room is very nicely and extremely well equipped. The bed, lounge sofas and desks are comfortable and utilitarian. Nice view from the windows! The bus shuttle services to the Panda Center and to downtown Chengdu was very convenient, though it is quite far from the airport. But it is great for a family vacation hotel!

The only problem I had was that the hotel somehow did not have our reservation set up with its reservation system. It took almost 20 minutes to check us in on a provisional basis

Partner

10/10

Exceptional

24 Nov 2014

Michael

Excellent Hotel

It was fantastic! The hotel was great and the staff was amazing. Very friendly and helpful! It was very close to the Panda reserve and the free shuttle downtown and to the reserve was incredibly convenient.

Partner

6/10

Pleasant

13 Nov 2014

barbara

Isolated location. Difficult to communicate in Eng

We chose this hotel due to proximity to Panda Breeding Center which was the focus of our visit to Chengdu. Staff didn't seem to have any exceptional knowledge of visit. There was nothing else around so all dining in hotel. Communication
In English was difficult. I would stay in central Chengdu if I returned.

Family

10/10

Exceptional

06 Nov 2014

Penny

Beautiful hotel in the heart of green space. Absol

Fantastic hotel and affordable too. Shuttle bus to pandas only takes minutes. Great food with lots of fresh fruit and salads. High standards. Room had bathtub and shower and superbly clean.
Pool terrific as is fitness center and extensive walking paths around the park-like grounds. I walked down the driveway to a nice new village for a hair style, manicue, pedicure and a few groceries all without speaking mandarin.

10/10

Exceptional

05 Nov 2014

Kavs

Excellent Hotel, closely located to the Panda's

Hotel facilities were first class.
Rooms were large, clean, modern interiors and great facilities

10/10

Exceptional

30 Oct 2014

Cathy

Exceeded expectations!

Our stay at this hotel was wonderful. The staff made sure our stay was enjoyable. They always had someone on staff that could speak English for us. The concierge was especially helpful in helping us make a trip out to Leshan to see the Big Buddha possible. Our hotel room was great with a great view. It would have been nice to be able to make the room a little cooler, but it wasn't that bad. The breakfast is fantastic! And the pool area very clean. We hated to leave. We are definitely recommending it to anyone we know that is going to Chengdu.

8/10

Excellent

14 Oct 2014

Verified traveler

very close to the Panda Reserve. Shuttle bus to the pandas and downtown provided at no cost. Very convenient

10/10

Exceptional

06 Oct 2014

Verified traveler

Best Hotel in China

Best hotel weve stayed in, in China. Great service, great everything

Partner

10/10

Exceptional

03 Oct 2014

Daniel Fortunato

SO MUCH MORE THAN EXPECTED

I travel around the world and stay a many hotels, but this Crowne Plaza Chengdu Panda Garden I will remember especiallly. The rooms are large with a lot of charactor to their design and implementation. The King bed was beautifully dressed iand comfortable to sleep in. The bathroom had one of those deep tubs separate from the rainfall shower. The bathroom is almost as big as the bedroom with everything you need to make you happy. There was a separate room just for my luggage and clothes with a safe. The entire hotel is meticully clean and well kept. The people in this hotel are wonderful. They will do everything to make you happy. After you meet they will thereafter address you by name. They are professional yet kind, considerate and efficient.. I had a great experience at this hotel. When I return to Chengdu, this is the only hotel at which I would consider staying.

10/10

Exceptional

25 Sep 2014

Sylvia Whitworth

Wonderful Panda Experience

The hotel was beautiful, convenient, clean, spacious, comfortable, and had a fabulous breakfast buffet. The free shuttle to the Panda Preserve and to downtown was convenient, clean and spacious. The driver was excellent. We were there for four days, and went to the Panda Preserve and the Ancient Irrigation Project. Both were beautifully landscaped, interesting and photogenic.Employees at the hotel were kind, knowledgeable, or they could find the answer for us quickly. Plenty of fast elevators. No smoking, which was good. Beach and pool looked fun, but we didn't use it. And we were lucky to get a discounted rate.

Family

10/10

Exceptional

06 Aug 2014

justpassinthru

Beautiful getaway!

This is a first-class accommodation in every way! The staff were all very welcoming and bent over backwards to make our stay great. The hotel is a bit out of the way unless you are going to the panda reserve, but it has its own beautiful park behind the hotel as well as an outdoor pool with sand like the beach, as well as a beautiful chapel. So you can enjoy nature and relax without ever going off their property. The meals seem a bit pricey, but it is a short walk down to a small village that has some Chinese restaurants very reasonable. The breakfast buffet is well worth including, and has everything you could possibly want either Western or Asian. We highly recommend this hotel, and will come again!

10/10

Exceptional

25 Jul 2014

Friends Travelling

Great comfort and access to the pandas

The hotel was great, offering all the expected facilities for a hotel of this calibre. A wonderful outdoor pool with beach as well as an indoor pool. The Panda centre is really close and the hotel offers shuttles. We a wonderful stay and we will certainly be returning if in Chengdu again. A fantastic 'treat hotel'.

Family

10/10

Exceptional

27 Jun 2014

Verified traveler

very nice place

10/10

Exceptional

05 Jun 2014

Ganymede

Affordable Luxury

This is the perfect base from which to explore Chengdu and the surrounding area; great on-site facilities, comfortable rooms, and a complimentary shuttle bus into town. A short distance from the Chengdu Panda Breeding Research Centre, which is definitely worth a visit. The hotel restaurants are expensive (as is the laundry service) but you can find cheap alternatives in the surrounding complex.

10/10

Exceptional

08 Apr 2014

Jerry

Great hotel and close to the Pandas

This hotel has everything. All was excellent. The only part I would like to change is breakfast time to finish a little later.

10/10

Exceptional

30 Mar 2014

Verified traveler

Perfect hotel for visiting the Pandas

Very nice modern and comfortable hotel. It is a 5 minute ride to the superb Chengdu Panda Research Base (outstanding experience); the hotel provides a shuttle 2 or 3 times a day (wait at the same drop off point for pick up on return). The only small issue with the hotel was that it was difficult to keep the room cool. The hotel service was excellent, and the room was otherwise very comfortable. Excellent Sichuan restaurant and Western restaurant. Make sure you have the hotel name in Chinese characters if you take a taxi there (RMB 157 to and from the airport). Highly recommended, as long as you do not plan to go into Chengdu, which is quite a distance - again, perfect for the Pandas.

Family

10/10

Exceptional

10 Feb 2014

Verified traveler

Great if going to see the Pandas.

We had a wonderful stay. Beautiful, clean, comfortable hotel and very friendly, helpful staff. Very convenient if visiting the Pandas with a free shuttle bus there and back. If wanting to spend time in Chengdu itself, the hotel is a bit far out of the town unless you don't mind travelling - free shuttle bus there and back was great.
Taxi fare from airport was expensive.
Extra bed for child is expensive, would take a blow up mattress next time.
Order breakfast on arrival as otherwise pay extra.

Partner

8/10

Excellent

06 Jan 2014

Dodosa

Close to pandas

Extmely clean and comfortable hotel nice brisk walk to panda conservation center. It is far from the rest of chengdu. Staff spoke English well and were helpful including arranging for large mailed items back to US.
Breakfast buffet was great both Asian and western choices.

Partner

10/10

Exceptional

03 Dec 2013

Rebecca

Awesome!

Great place to stay when visiting the pandas! The hotel was beautiful and service was great. The breakfast buffet was huge and yummy. :) The shuttle into town is very handy although it takes about 30 minutes. Definitely recommend this hotel.

10/10

Exceptional

11 Nov 2013

Verified traveler

Amazing Hotel

This was an amazing hotel if you are wanting to go to the Panda Base. It has a free shuttle to and from. It is a little far away from Chengdu itself but worth it for the service and the amazing rooms.