Name: Wingate by Wyndham Steubenville
Address: 820 University Blvd, Steubenville, 43952, US

8/10

Excellent

21 Jul 2026

Michael

no problems

4/10

Poor

20 Jul 2026

William

Staff was great but the property is pretty run down. They are renovating which is good but that should’ve been mentioned in the property description for booking decision purposes. The breakfast was HORRIBLE. Every day everything but bread and apples were out by 8am (stats at 6) and refilling trays took way too long to sit around and wait for it.

Friends

10/10

Exceptional

08 Jul 2026

Lori Jean

Pet Friendly

6/10

Pleasant

01 Jul 2026

Thomas

The hotel itself was nice. Unfortunately, while we were there, EVERYTHING was either broken or under construction. The swimming pool is being renovated. It's been under construction for a year. The workout facility is ALSO under construction. The ice machine is GONE! You have to go to the front desk to ask for ice. They were working on the roof when we were staying there so there was constant workers in the parking lot. Now, here is the POSITIVES. The workers were AWESOME! They can't control what is happening to their building. The front desk would give us cold bottled water whenever we asked. That was nice. The breakfast was really good. The lady working there was GREAT! She was always making sure to keep all of the items filled up. The eggs, sausage, potatoes and yogurt was really good. You get to have FRESH coffee 24/7. That coffee machine was Sweet! We would definitely go back again. However, we will be sure to call ahead of time to see if the pool and the workout room is available.

Family_with_children

10/10

Exceptional

26 Jun 2026

Paul

A great choice if you have pets. The staff was wonderful!

Partner

8/10

Excellent

24 Jun 2026

Christopher

Centrally located. Convenient to everything in Steubenville. Room was clean. We especially appreciated how good the accessible shower was in our room.

Partner

4/10

Poor

21 Jun 2026

Michael

Couldn't sleep because the room beside me was noisy. Its not hotel fault but they were very noisy.

Self

6/10

Pleasant

21 Jun 2026

Heidi

The room was nice and clean and the staff was nice. Good breakfast too.

The property around the hotel is not great and the outside of the hotel is pretty run down.

I think the price is much too high for the area.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Jean

Pleasant stay. Breakfast was good.

Partner

6/10

Pleasant

15 Jun 2026

William

There were noises coming from the room upstairs that kept us awake at night, and the headboard had a tear in the fabric. The toilet seat was loose. Overall condition of the room was poor.

Partner

8/10

Excellent

11 Jun 2026

Tiffany

Overall not a terrible hotel. They are under renovations the rooms being used could be cleaner especially since we were one of maybe 10 others in the hotel. There was so much dirt and someone’s clothing item behind the bed, tv screen had drip marks on it as well as the mirror. We were def in an outdated room. The staff was friendly. Breakfast the first morning was great the second morning not so much.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Monica

This hotel has the basics and worked well for us and our dog overnight

Pet

6/10

Pleasant

06 Jun 2026

Stephen

The staff was helpful and the room was clean. This place is a little run down, however it worked for me for the one night. I’m used to staying at the Hampton though.

Self

6/10

Pleasant

28 May 2026

James

The walls seem to be paper thin, and I was unfortunate to have an inconsiderate neighbor who was up all night making a ton of noise. I was there for 5 nights, and the breakfast had absolutely no variety the entire time I was there, but was adequate to get you started for the day. Mattresses are getting worn and ready to be replaced, but the linens and towels were nice condition and good quality. Parking is safe and plentiful.

Pet

6/10

Pleasant

24 May 2026

Margaret

The hotel needs a refresh. We had the handicap room. Shower was broken, seat in the shower terrible, water goes all over the floor. We are in our 79,s and we’re afraid of falling. Wall paper in room coming down. Your staff was great! Lady behind the desk was wonderful. Breakfast lady kept everything filled and clean.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Lisa

Great stay. An older hotel in the process of updating.

10/10

Exceptional

11 May 2026

Jose

Clean and good attention.

8/10

Excellent

08 May 2026

Edwin

The staff was friendly and helpful.

8/10

Excellent

04 May 2026

Michael

Staff is friendly. Breakfast is a good perk. It is half the price of the hotel a few blocks away. However, the rooms are getting dated, they lack useful furniture for the space allotted, and currently the pool and fitness rooms are closed. I’d prefer they handled the rooms before fitness (never used) and pool (low priority). I will stay there again, though, for the overall value and cost.

Self

4/10

Poor

03 May 2026

Conny

Needs a deep clean and definitely some updates

Self

8/10

Excellent

31 Mar 2026

Kenneth

Parking was fine in front of the building. The food met our needs. But when we booked Expedia showed that allowed cats and dogs and this Windgate is Steubenville OH did take cats in Dec 2025 when we stayed there. but I called the day prior to our reservation, and they said they did not take cats since things have changed. They only take dogs now. It was to late to book with someone else so we had to scramble to find someone to take our cat. after going back and forth with Wingate they called the third party and Expedia change their information to only dogs. no good

Family

2/10

Poor

28 Feb 2026

April

Didn’t feel like it was clean and maybe 5-6 rooms booked it the whole place

Friends_and_family Friends

10/10

Exceptional

28 Feb 2026

Veronica

The staff definitely they were so understanding as far as my PTSD they worked with me and it was just magical. I had a fantastic stay. I will definitely come back to stay again.

2/10

Poor

12 Feb 2026

Dan

People smoking drugs inside nearby roons qll throughout the night making noise walking around. Troubling to see things turning iin that kind of direction.

Business Pet

6/10

Pleasant

15 Jan 2026

Nathan

Stains on the carpet, broken tile, broken shower curtain, the headboard was worn and torn.

Business

6/10

Pleasant

11 Jan 2026

Donna

Bathtub was clogged, heater wasn’t working properly & noticeably dusty

Leisure Family

6/10

Pleasant

28 Dec 2025

Lawrence

The staff at the front desk that checked me in was very nice. The room on the other hand needs to be upgraded, especially the bathroom!

Business Self

8/10

Excellent

28 Dec 2025

CYNTHIA

Good

Leisure Partner

6/10

Pleasant

28 Dec 2025

Gayle

Room smelled like cigarettes. Breakfast attendent unfriendly and unkept.

8/10

Excellent

28 Dec 2025

Kenneth

Staff was very nice

Leisure Family

8/10

Excellent

07 Dec 2025

DANIEL

AC/heat unit was loud. Breakfast okay but some of it was cold. Staff was very friendly and helpful. Older hotel but served its purpose.

Leisure Partner

10/10

Exceptional

04 Dec 2025

Rachel

Nice clean room and the front desk lady on 12/3 at 3:30 pm was very friendly and helpful. Best front desk experience we have had in a long time!!

Partner

8/10

Excellent

30 Nov 2025

Jim

Clean room and helpful staff

Leisure Family

6/10

Pleasant

28 Nov 2025

Phillip

Very friendly, welcoming staff. The hotel was quiet and comfortable overall, but the room was dirty. It appeared to have not been cleaned in quite sometime.

Business Self

8/10

Excellent

19 Nov 2025

John

Friendly staff

6/10

Pleasant

13 Nov 2025

Barbara

There could be some improvements to condition of the room. Toilet paper holders were rusty, wallpaper loose on the wall.

Friends_and_family Family

6/10

Pleasant

07 Nov 2025

Kim

Room needed refreshing. Rust on lamps, tear in headboard, etc.

10/10

Exceptional

01 Nov 2025

Julio Michael

Was comfortable

Leisure Partner

10/10

Exceptional

30 Oct 2025

Laura

Staff were friendly. Breakfast was good and varied. The facility is being remodeled, but my room was clean

8/10

Excellent

28 Oct 2025

Peter

.

6/10

Pleasant

25 Oct 2025

Lorrie

Websites needs updated! No pool, no fitness, no daily housekeeping. With that said, the establishment was very clean and organized.

Friends_and_family Family

8/10

Excellent

23 Oct 2025

Jacki

Convenient to the college across the street. Hotel was under construction while we were there so the pool was out of service, it would have been nice to have been informed of that before checking in.
Staff was friendly, the place was clean. Amenities were good enough. Breakfast was OK. Overall, was a good stay

Business Family

8/10

Excellent

21 Oct 2025

Piotr

A bit pricey, but it gets the job done

6/10

Pleasant

21 Oct 2025

David

Very old and dated. Multiple stains and disrepair on upholestry. TV didn't work. No one to fix it on the weekend. Poor breakfast.

Friends_and_family Family

8/10

Excellent

21 Oct 2025

Michael

The corners of the bathroom floor were filthy, like the floor has been mopped and the majority of it was clean but didn’t look like anyone ever tried a broom before mopping, it was noticeable.
There was a big stain on th carpet outside my door, not very welcoming. The carpet in my room was coming up, not a trip hazard but certainly drew your attention to it.
Handheld shower was terrible, it was hard to manage (and reach) and leaked where it was connected to the hose. The soap dispenser by the sink was EMPTY…

I’m not one to complain but these wee all things that stood out. Everyone I talked to was pleasant polite and helpful and while I realize things are under construction, that had no direct effect on my room.

Business_and_leisure Self

6/10

Pleasant

18 Oct 2025

Lizabeth

Room needed a deep clean, the door was not sealed well and was ajar uppon our arrival, there was a dog continiously barking well after dark Friday night. Breakfast service was great!

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Esther

Drapes didn’t close. Staff friendly

4/10

Poor

11 Oct 2025

shelley

The room was is horrible shape - The room only had half of the curtains so we could not cover the window fully to sleep; the television did not work properly - only two channels would tune in, the telephone did not work so we could not call for assistance with the television, and the bathroom door strangely had a self-closing mechanism installed so when you entered the bathroom the door would hit you if you are not careful. When notifying the staff they offered no apology or solution except the change rooms with no guarantee another room would have similar problems. In fact, the front desk told me to hit the \"red reset\" button on the TV and she said occasionally guests could resolve the TV issue this way - after 10 minutes of wasting our time, we determined the TV had no such button. Clearly, the TV issue was pervasive and had not been addressed. Likewise, the icemaker was not working either we were told - come to find out it had even been removed from our floor so clearly maintaining the properly in any fashion was NOT a priority.

Friends_and_family Family

4/10

Poor

10 Oct 2025

Chris

Filty rooms. I wiped the door handles and my wipe was nasty. By the time I finished cleaning the remote and light switches it was black. The floors were grimy. The tub was so nasty, we had to put the bath rug inside it to stand on it.
AND there was no housecleaning. You had to go to the front desk for fresh towels.
If it was earlier and rooms nearby avaliable, we would have switched hotels and eaten the money we put down.

The fitness room closed for renovation. No ice machines avaliable. We were able to get a \"bag\" of ice. One per day with enough to fill our travel cups.

The evening desk clerk was very rude. The dining attendant was more concerned about smoking her cigarettes, 3 in 45 minutes.
Thankfully the other desk clerk was quite nice.
Even the outside was was in need of care.
Sure wish the reviews were posted earlier for this place. Certainly not worth the small savings.

Leisure Family

10/10

Exceptional

06 Oct 2025

Karen

Very good

Business

2/10

Poor

05 Oct 2025

Tara

This was quite literally the most disgusting hotel property i have ever seen. It does a disservice to the brand name. The parking lot was in need of repair, the lobby and room smelled badly, carpets were deplorable. Walked into room to find one bed was visibly lower than the other. Discovered the base under it was broken. So we were given a room with a broken bed even though they were nearly empty by the number of cars parked in the lot (less than 10 cars). Killed a bug iwithin 5 minutes of entering. Surfaces was visible not cleaned.

We left without staying and the hotel refused to refund me. The property needs to be closed down. It is unfit for anyone. Drive to Weirton and stay somewhere santitary and with a functional bed.

Leisure Family

6/10

Pleasant

04 Oct 2025

Diane

Was kind of run down and areas were blocked off for construction? There was no staff working at night which could be a serious issue. Definitely not worth the money spent.

10/10

Exceptional

25 Sep 2025

david

Easy check in; good breakfast selection; clean room

Friends_and_family Family

6/10

Pleasant

17 Sep 2025

Susan

Not sure I'd go back.

1. Cleanliness: After my shower in the morning, I walked back into the room in my bare feet and sat down on the bed and my feet were filthy, despite having *just* showered.

2. We were on the 1st floor and we could not shut the curtains. There were only sheers over the window itself and a bright spotlight just outside the room/window. I had to clip the curtains with a binder clip to block out the light AND so that no one could see in.

I wanted to report these items to them on the way out, but there was not a soul to be found at the front desk.

The room was comfortable aside from those things, but I'm not sure I'd go back.

Friends_and_family Friends

6/10

Pleasant

13 Sep 2025

Richard

No cups in the room and no ice machine anywhere!

Partner

4/10

Poor

11 Sep 2025

Gregory

Room was in need of a good cleaning

Self

6/10

Pleasant

07 Sep 2025

Laura

I appreciate very much this hotel is truly pet friendly.

I understand the hotel is going through some renovations and that’s good news. Breakfast is very good and has extended hours over the weekend.

The only issue in the room was that one of the night stand tables was dirty. It’s dark wood so it’s hard to see but a coffee must have spill and it was all sticky. Also the fabric on the headboard was ripped and I had to take a picture and bring it to the attention of reception staff so we wouldn’t be charged for it.

Leisure Pet

4/10

Poor

04 Sep 2025

Mark

The young lady who checked me in was very nice. She greeted me very quickly. I asked for a first-floor room which she accommodated me. When i entered my room it had a horrible smell almost like it had been a smoking room at some point. I was in room 101. There were multiple people smoking outside by the far entrance and i wonder if my AC unit pulled smoke in. The carpet in the room felt very dirty. I ended up leaving my shoes on the entire time i was there until i went to bed.
The breakfast in the morning my first morning was ok. the area was clean and presentable. The second morning the young lady who worked there seemed very agitated. She was filling the plasticware and there were multipe people who were waiting to get a plate and get their food. She did not have the presence that she was holding guests up whatsoever. I was trying to get to my meeting in downtown and eventually just grabbed a muffin and left.

Overall the facility needs an update. I attempted to contact expedia to cancel my second night and stay somewhere else. I was told they would charge for the second night since it was not before Sept 1st. I did not want to put my company out a second night of charges somewhere else otherwise i would have went somewhere else. I do not have high expectations as long as i feel sanitary measures have been taken. I frequent this area for my job and i could never stay here again unless i hear some really big changes occured.

Business Self

8/10

Excellent

01 Sep 2025

Dale

Property is undergoing renovations to make it nicer. Staff is excellent and friendly, convenient location, comfortable beds for a hotel

Business_and_leisure Family

2/10

Poor

25 Aug 2025

mark

cockroach in the room (took picture) got a terrible rash on my legs from whatever they have on their sheets or whatever they wash them with. workout room closed, internet very spotty, etc

Friends_and_family Friends

10/10

Exceptional

18 Aug 2025

Stacey

Beds are very comfortable

Leisure Partner

2/10

Poor

18 Aug 2025

Verified traveler

Worst Hotel Experience Ever!

I went to three (3) rooms because I was dissatisfied and each bed appeared to have been slept in and one of the toilets didn’t flush. I finally had to settle for the third room because I was late for a family reunion event. The floors/carpet were grimy and looked like it hadn’t been cleaned in years. The microwave had food particulate in it. Hands down the worst experience I’ve ever had!

4/10

Poor

17 Aug 2025

Allison

Steady Decline

The room was gross, mold on the bathroom ceiling, gunk all over the bathroom floor, mildew on the shower basin. The room smelled like weed. The kitchen was closed, so no breakfast. They said they notified hotels.com but that didn’t happen. The gym and pool were also closed as well as the ice machines. They also closed off the dining area to people who wanted to bring in food so you had to eat in your room. Every time I went to the counter to get pre packed mini ice bags, the front desk was closed. When they were there, they were very unfriendly. Our queen size beds had king mattress protectors so the sheets fit awkwardly- every time we rolled over the sheets popped off. I have stayed here six times in the past two yrs but it has gotten worse and worse and I won’t do it again.

Friends_and_family Family

2/10

Poor

16 Aug 2025

Nick

What a dump

Hotel has become a dump. My room was disgusting and filtby with stains everywhere.

Self

8/10

Excellent

07 Aug 2025

Stacey

Wish you served breakfast

6/10

Pleasant

06 Aug 2025

Verified traveler

Check in employee was helpful and pleasant. Disappointed at lack of any sort of breakfast, despite this being advertised on their site when reservation was made. At a minimum could have offered a basic \"bag to go\"
Floor of bathroom could have been cleaner.

Partner

6/10

Pleasant

05 Aug 2025

terrence

No breakfast

Leisure Family

4/10

Poor

03 Aug 2025

Virginia

The carpet in our room was filthy There was a big black stain on it.

Leisure Friends

2/10

Poor

03 Aug 2025

Verified traveler

Normally have a great stay at this location, this time the room was very musty smelling, ice machines all broken and breakfast was not available. Probably will find a new location for our trip next year

Partner

6/10

Pleasant

01 Aug 2025

Linda

Stayed here for a conference. No way to walk to the event. No sidewalks and seemed unsafe. Carpet in room was filthy with big stains. Mold in shower. Weird smell in whole building. Breakfast was “cancelled.” Staff was very nice though.

Business_and_leisure Family

8/10

Excellent

30 Jul 2025

Jason

the only negative is the ice machine was not operating.

4/10

Poor

21 Jul 2025

Dan

Did not realize but it was on the news for Black Mold issues, signs up saying no Breakfast would be served, no eating in lobby, Ice machines were all down,staff wouldn't say breakfasts were being served, local news that broadcast 5days before our stay

https://youtu.be/an7Wlcthu2o?si=rB3Kg-PfYDZuKb7m

Local news 5days before our stay

4/10

Poor

20 Jul 2025

Jeffrey

Our first room had a huge stain in the middle of the floor. The hair dryer was covered in hair and sticky and the television didn't work. Our second room had smaller stains on the carpet and the shower head didn't work well. They had removed the ice maker all but the first floor. If you went out the door to the side parking lot, you had to walk around to the main entrance to get back in. The door key cards had to be reset twice.

Leisure Partner

4/10

Poor

18 Jul 2025

Jacqueline

Disappointing stay

I’d read a lot of reviews before booking and knew feedback was mixed, but we took a chance and stayed anyway. Unfortunately the poor reviews weren’t wrong. The staff was friendly and helpful, and the bed was actually pretty comfy, but the overall state of the property was pretty bad. The hallways, elevator, and our room smelled of mold and mildew. Second and third floors were missing ice and vending. Lots of dirt and grime everywhere. When we checked in, the mirrors in our room were covered in a strange film making it hard to see through. Sheets and pillows seemed clean, but the carpets and floors were stained and had crumbs and dirt. Parking lot was overgrown with weeds. The pool and the fitness center were both closed with no sign of construction or repair in the works. And the day after we arrived, there was a sign up saying breakfast was temporarily closed, though it never re-opened during our 4-night stay. Then on our last night we found a small cockroach in our room. I generally try not to be too critical, but this stay was pretty disappointing. Next year we will likely shell out for a more expensive hotel!

Business

6/10

Pleasant

18 Jul 2025

Jesse

Not horrible but not best

It was not too bad. The rooms were nice, simple and clean. The staff were friendly. Appearance could be a little better - the hallways were a bit dark. The AC/Heater needs to be updated and modernized. Even on low, it was blowing too much air.

The only bad thing was their breakfast. It was horrible. I took one bite and immediately threw it away.

Business

2/10

Poor

17 Jul 2025

Shana

Property review on July 8th 2025 by local officials recommended the hotel be shut down for mitigation of mold issues. The hotel room was dirty. The hallways smelled like mold and mildew. No vending or ice on upper floors. Recycle bins, but hotel does not recycle.

Self

2/10

Poor

14 Jul 2025

Selina

I think its used as a shelter for the homeless also . As soon as you walk in you mildew. The beds were made so sloppy. Will never go back

Friends_and_family Family

8/10

Excellent

12 Jul 2025

Julie

The stay at the hotel was great! Check in was very simple and the staff (Maggie) was especially helpful in setting aside a key for my boyfriend who was coming by later while I planned on taking a nap until he arrived.

The only issue I had was that the toilet wouldn't stop running until I dealt with it. Otherwise everything was fantastic!

Leisure Partner

2/10

Poor

10 Jul 2025

Amy

Never again

The place smelled horrible… like there were a pile of dirty smelly cleats on the first floor. . Beds were torn and walls filthy. There were boot mark foot prints on the toilet. Most outlets wouldn’t hold a charger in them properly. The towels were fresh and clean. Surrounding property was unkept.

Friends_and_family Family

4/10

Poor

06 Jul 2025

Maria

Second time staying here and the housekeeping opens the door before 11 am checkout. Asked for a late checkout of noon. Housekeeping opened the door 3 times before 12. Left the light on the last time they opened the door. My bf who works midnights was trying to sleep before having to leave/checkout.

Partner

10/10

Exceptional

30 Jun 2025

Troy

If the pool would open back up last
.four times.it has neen closed

Business Partner

8/10

Excellent

28 Jun 2025

Angelo

neighborhood looked unsafe.

2/10

Poor

27 Jun 2025

Judy

Disappointed

The carpet in the room was really dirty, bed head board was broken, hall carpet was bad

Partner

8/10

Excellent

23 Jun 2025

Devraj Hira

Pretty basic. No complaints about the room. We got what we accepted. 1 star down for overall experience. The breakfast was simple.

Business_and_leisure Family

8/10

Excellent

17 Jun 2025

Bernadene

Convenient

Leisure Family

8/10

Excellent

16 Jun 2025

John

The TV in the room would not pick up the local channels. The fridge would not stay closed. I I fired the lady at the front desk about this. Because maintenance was gone for the day, the lady at the desk transferred me to another room. Fridge and TV there worked fine. Mary, the manager is wonderful and very helpful. I needed to add an additional night to my stay, Mary was wonderful in assisting me with that process and allowed me to keep the same room

Business

4/10

Poor

16 Jun 2025

Paul

The smell of the room was musty, only received half of the TV channels. Property should be updated.

Leisure Family

8/10

Excellent

15 Jun 2025

John

Its a nice place,clean but the pools bin closed for years and the fitness room, plus no vending machines or ice on two floors

Leisure Family

4/10

Poor

13 Jun 2025

Mary

Gal at the night desk was wonderful! Our first rom was awful! The floor was sagging from water damage. The room smelled of mold and mildew. The clerk accommodated my request for a new room. We were move to an ADA compliant room on the first floor that was better. The carpets were still stained and the room was musty smelling. Beds are older but surprisingly comfortable. The entire place needs a renovation and refresh!!

Friends_and_family Family

10/10

Exceptional

06 Jun 2025

Ahmed

Good service

10/10

Exceptional

05 Jun 2025

Julie

Access, cleanliness, room size, built in Dove bathroom supplies, price

10/10

Exceptional

01 Jun 2025

James

Pool

Business_and_leisure

4/10

Poor

30 May 2025

christina

I won't stay here again. There's a ventilation problem in this whole building you can smell it everywhere even with the room ventilation running on high very musty no fan in the bathroom that increase the humidity. Wallpaper carpeting bathroom tub caulking all very old needing replacement.

Business_and_leisure Self

2/10

Poor

30 May 2025

Kevin

Filthiest hotel I’ve ever had the misfortune of experiencing. Elevator door slammed onto us while exiting requiring significant force to prevent us from being squished. Children would not have been able to overpower the door. Only positive here is the single staff member seen. She was nice and understanding

Leisure Family

10/10

Exceptional

27 May 2025

Joyce

Older property but maintained well.

Leisure Partner

10/10

Exceptional

11 May 2025

Cheryl

Friendly staff, clean facility.

Leisure Family

8/10

Excellent

08 May 2025

Lynn

Great stay!! Well worth every penny!! Staff awesome!!

Business Self

8/10

Excellent

08 May 2025

Jacob

Good

8/10

Excellent

06 May 2025

Sherwin

Nice place

Business Partner

8/10

Excellent

30 Apr 2025

Ellen

Peaceful slumber

Our stay was fine! We were glad to have a hotel with power as most of the area was without electricity due to a major storm earlier in the day. Breakfast was very good! Our biggest complaint was about the bathroom. We had a handicap accessible room and the bathroom door would not stay open. We were able to manage, but a person in a wheelchair or with a walker would have difficulties.

Partner