Name: Hampton Inn by Hilton Fort Saskatchewan
Address: 8709 101 Street, Fort Saskatchewan, T8L 0H9, CA

6/10

Pleasant

03 Aug 2026

Pam

The hallways felt like a sauna the entire stay. The air conditioner was broken in the initial room that I booked. After the staff tried to fix it due to not having a maintenance person after 5:00 they assigned me another room. The air did work in there, however we discovered that the sink at the entrance was leaking and almost flooded the room due to the pipes being held together with electrical tape that let go. The facility is in dire need of some maintenance. It was sad to see this building in such need of repairs. The staff were great considering the circumstances.

8/10

Excellent

27 Jul 2026

Tammy

Breakfast was fabulous. Staff were so helpful and friendly. Property and room were average but no issues

2/10

Poor

27 Jul 2026

Jason

The AC wasn’t working and it was very very hot in the room. They wouldn’t give us another room. And the second night they never had another room ready for us even tho they said they would and finally we got another room and it was made and was dirty.

4/10

Poor

26 Jul 2026

Milton

My room had a filthy air conditioner that was too loud to keep on while trying to sleep. The grout in the shower looked nasty. Pillows were awful.

4/10

Poor

26 Jul 2026

Cera

Our stay had both positives and negatives.

The first room was terrible. The air conditioner blew hot air and was extremely loud. The night staff was rude and completely unhelpful, telling us they were fully booked and refusing to do anything about the issue. Thankfully, Expedia refunded us for the first night.

The second room was better, but there was mold in the shower, scratches and missing paint on the walls, and a crib left in the room. I told staff about the crib, but no one came to remove it, so I moved it into the hallway where it stayed for the rest of our stay. The ice machine on our floor was broken, and the pool was also out of order.

On the positive side, the daytime front desk staff and the maintenance/front desk gentleman were both kind and helpful. They accommodated a late checkout, and the breakfast was decent.

Overall, the customer service from the night staff and the maintenance issues made for a disappointing stay.

2/10

Poor

26 Jul 2026

Feris

The hallway stinks of nasty smoke, doors dont latch on properly (including bathroom door), I regretted turning on the heater (it pumped out nasty smell and dust). The breakfast lady was very nice though and there was variety for breakfast. Probably the only good part of the stay here.

10/10

Exceptional

25 Jul 2026

Raman

Great staff!! They attended each customer with proper care despite the hotel booked full for the night. Will stay here again!!

2/10

Poor

25 Jul 2026

Randy

Helpful staff. Quite room. Nice breakfast.

6/10

Pleasant

25 Jul 2026

Cheryl

Strangest check in experience I've ever had. Didn't ask for an id or license number or a credit card. Gave them our name, they gave us our key and said we were good to go to our room. Unfortunately the maid was just starting to clean the room so had to wait to get in. When returning to the hotel later that night there were no outside lights. The parking lot and the entrance were in total darkness, even the hotel sign was unlit. When asked about the lights they didn't know what was wrong. Suppose to be on a sensor and didnt know where to find controls. The next morning when we left our room briefly we couldn't get back in. At the desk they reprogrammed the card but still couldn't get back in. Returned to front desk to ask if someone with a master key could let us in. Instead they just gave us a master key!! That worked and we were able to gather our belongings. The rooms were large and clean. The ice and vending alcove was empty; no machines. We had booked 2 rooms and assumed they would be close but ended up on separate floors. When I inquired about switching one of them they said they were pretty full so I just said never mind. Staff was friendly but everything just seemed very disorganized.

8/10

Excellent

22 Jul 2026

Jennifer

Room was very quiet and bed was very comfortable. Only minor things was random hairs in the bathroom and there was hardly any water pressure in the shower.

8/10

Excellent

19 Jul 2026

Jeanette

Was disappointed that the pool was not operational the whole stay

Family

8/10

Excellent

23 Jun 2026

Ian

The room was clean, the bed comfy. Everything was nice and renovated with a really modern flair except the shower head which was straight outta 1980 and obviously hadn't even been serviced and couldn't spray a proper stream of water. Why renovate an entire bathroom and choke on a $40 shower head?

The corridor outside had a musty smell that makes me think the carpet hasn't been cleaned in awhile and the elevators were very dark lit only by two tiny lights.

The real disappointment was the breakfast. There was not a lot of selection and nothing I tried, omelet, bacon and a muffin had much flavour and on returning to my room I had an upset stomach and went back to bed.

Family

2/10

Poor

20 Jun 2026

Arrien

Paid extra for a \"non smoke room\" just to find out they all were do my family that stayed the night was well paid way less for the night. The hotel staff couldn't help me at all with this. Also paid for a hotel work a pool just to find out that the pool was closed due to maintenance. If its maintenance maybe that shoukd have been advertised before we pay for the hotel room. Overall very disappointed that I over piad for a very mid experience and upset that miss advertised rooms are on Expedia to make me pay more for the same rooms.

Pet

8/10

Excellent

15 Jun 2026

Eugene

Did not like that ice machine on 4th floor was not working and the room was a mess

And we didn’t have cups in our room had to call front desk to get some brought up

Partner

10/10

Exceptional

14 Jun 2026

Deborah

It was ok, nothing special. Coffee tasted like the pot had never been cleaned.

4/10

Poor

25 May 2026

Mikel

Room was ok, although the door sometimes wouldn’t open due to the frame being out of whack. The ice machine on our floor was in about 10 pieces on the floor in a pile.
It said it had a pool but it has been closed so no swim for the kids.
The caulking around the tub was black and needs to be replaced.
Lots of parking, decent breakfast.
Won’t be back.

Family_with_children

10/10

Exceptional

16 May 2026

Cassandra

Hampton Inn is a very relaxing hotel. Our room was very clean, well maintained and comfortable. We will definitely stay here in the future.

10/10

Exceptional

19 Apr 2026

Carole

Yrs

Self

8/10

Excellent

11 Apr 2026

Robyn

Clean

4/10

Poor

01 Apr 2026

Sally

Breakfast was fresh parking was good

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Dick and Marj

Staff was very kind, repairs being done to ice room on 3rd floor. Enjoyed our talk with Bennett this morning.😀

Family

10/10

Exceptional

09 Mar 2026

Stacey

Friendly and supportive staff

Self

6/10

Pleasant

07 Mar 2026

Trevor

The hallways looked nice, and then we entered our room and it did not make a good impression. The first thing we see stepping in is the joint where the tile meets the carpet,
the entire edge is frayed, poor maintenance.

10/10

Exceptional

05 Mar 2026

Kelly

Front desk staff super friendly, very decent breakfast, always clean and I stay frequently.

Self

4/10

Poor

23 Feb 2026

Trevor

They charged me more than they should have, then they doublecharged my room. I havent heard anything back from them yet. They need to fix it

8/10

Excellent

21 Feb 2026

Cristyn

The hotel is not new. It's in good conditions overall. The rooms are clean and comfortable. Good service from front desk people. I really can't complain about anything. Great location as well, you have everything close by.

Family_with_children

10/10

Exceptional

16 Feb 2026

Brent

Place was great and hot breakfast was a great bonus

Business Self

10/10

Exceptional

13 Feb 2026

DIANE

The staff and manager were absolutely wonderful. I am at 70 six-year-old woman, and the manager made me feel very welcome, and she helped me out with my luggage.. She was very positive and made me feel very welcomed.

Business_and_leisure

10/10

Exceptional

04 Feb 2026

Niamh

Clean, good value, access to gym, helpful staff

Business Friends

8/10

Excellent

29 Jan 2026

Prabal

Had a quick family trip and enjoyed our stay. The staff were wonderful, the breakfast was decent, and having onsite parking was very convenient. There were also several nearby dining options within walking distance.

Family

8/10

Excellent

25 Jan 2026

Karen

The room was far from spotless
Everything was covered in dust and my kids found a false eyelash on their bed, the staff however were wonderful

Leisure Family

8/10

Excellent

23 Jan 2026

Dauda

It was okay

10/10

Exceptional

18 Jan 2026

Chad

Hotel was a regular hotel, but the hotel
Was pet friendly and the elevator had a bad Oder of pet urine

Leisure Family

8/10

Excellent

17 Jan 2026

Adele Marie

Courteous clerk at front desk. Unfortunately, teenagers on our floor were quite noisy! We had to call front desk to stop the disruption.

Leisure Partner

8/10

Excellent

01 Jan 2026

Krista

Clean, efficient and a decent breakfast!

Leisure Family

2/10

Poor

28 Dec 2025

Syed

Very bad

8/10

Excellent

20 Dec 2025

Steven

Clean and quiet

10/10

Exceptional

12 Dec 2025

Doraine

Room was so peaceful and comfortable. The bed was great but the sheets were badly stained. The chairs in the room were excellent and comfortable even for us plus sized individuals.

Self

10/10

Exceptional

03 Dec 2025

Gufran

Clean

2/10

Poor

17 Nov 2025

Melissa

The first room we got checked into

10/10

Exceptional

17 Nov 2025

Kelly

It was comfortable. Was sad for the pet fee,

8/10

Excellent

14 Nov 2025

Robb

A little disappointed about the pool not being in service. Other than that excellent place

Business Self

10/10

Exceptional

08 Nov 2025

Michael

Front desk staff was very friendly and helpful. Room was very clean and comfortable. Breakfast was very tasty with a large variety of choices. Overall experience was excellent.

Business Self

10/10

Exceptional

03 Nov 2025

Ray

Clean and spacious room. We’ll be back!!

Partner

4/10

Poor

28 Oct 2025

Cherity

The staff are friendly and the room was clean, but the room was in terrible condition. There was an enormous rip in one of the sheer curtains, the remote had some kind of stickers stuck to the back of it, and the furniture was badly damaged. Also, when I arrived to check in quite late at night there was no one at the front desk. I checked in the back, tried calling out, and calling the hotel phone number, but no luck. I had confirmed before my flight that they had 24 hour front desk service. I waited so long that I was starting to worry the front desk person had been injured or fallen ill somewhere and was looking up the number for other nearby hotels in the same chain that I could reach out to for help, when the desk attendant came wandering up and said there was an issue with a hair dryer in one of the rooms that they had been dealing with. Very frustrating.

4/10

Poor

23 Oct 2025

Siavash

Shower has no flow, get new shower heads.
Went to grab hot water, and there was coffee grind in it. Wifi sucked. It was super slow to the point where you couldn’t send an email. Hotel is very old and not cared after.

Business

2/10

Poor

22 Sep 2025

Lacey

The room wasn't cleans. Hair all over the bathroom shower, make you wonder what else they didn't clean.

Business Family

6/10

Pleasant

22 Sep 2025

Raymond

Disappointed frequent Hampton Inn customer

The hotel is dated and there is an awful in the elevators and hallway.
It needs serious deep cleaning.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Ryan

Tidy, quiet and the staff were very friendly and welcoming!

Leisure Pet

4/10

Poor

29 Aug 2025

Md zahidur

The lady at the front desk was rude and wouldn't do me a favour and let me charge my phone. I couldn't do it in my room because there were no outlets that took my charger.

Business_and_leisure Family

10/10

Exceptional

26 Aug 2025

alana

Easy to access, walking distance to amenities. Clean rooms, friendly staff and a great breakfast

Leisure Family

4/10

Poor

23 Aug 2025

Nesta

No WIFI
They said that it would be working by midnight, but it was not
Offered a discount but we did not get

2/10

Poor

20 Aug 2025

Tober Nikol

It was the most unpleasant stay I have ever had. My first room was dirty with dog hair, dirty face towel and bugs, second room was a bit better but needed a clean and repairs to things like no toilet paper holder. The stairwell was filthy and the garbage bin was overflowing with so much garbage that it was completely unsanitary. I emailed the manager of the hotel with pictures and never heard a word back. Very dissatisfied and completely disappointed in the management not addressing my concerns.

Business_and_leisure Partner

10/10

Exceptional

18 Aug 2025

Mounir

Great

4/10

Poor

17 Aug 2025

Shane

Area around hotel was good.

Leisure Family

4/10

Poor

14 Aug 2025

Jason

Disappointing at best

The bed looked like it had been slept in and just straightened up. The dumpsters outside were overflowing with garbage as well around all the doors. The hotels pool was not working and the AC in the room did not work!

Business

4/10

Poor

13 Aug 2025

David

wasn't operating. The wifi wasn't working. So after a few days we left

Leisure Family_with_children

2/10

Poor

10 Aug 2025

Verified traveler

Not great at all

Poor breakfast - not too many choices, plastic eggs, beans and fake sausage. That's the whole hot breakfast. Lots of smokers outside, dirty carpets throughout the hotel, disgusting small smell everywhere. Some weird living arrangements for people in the hotel...

Great staff though.

Most of the hotels post covid have been lackluster, but the tops it. Don't be fooled by Hilton label. Pay extra $10 to stay at Wingate right next to this.

Self

8/10

Excellent

10 Aug 2025

Douglas

Overall very good. Staff were excellent. Room was very clean. Some smoke/garbage/food smells in elevator. Elevator felt like needed a carpet clean. Garbage bin in car park was over spilling

Leisure Self

4/10

Poor

10 Aug 2025

Nikita

Would not recommend. Ratings do not reflect condition of this hotel. Very unclean rooms, had to ask for room amenities, garbages were emptied but that was it.

Leisure Family_with_children

8/10

Excellent

04 Aug 2025

Ian

Staff was great. Kind and very accommodating

Leisure Partner

8/10

Excellent

22 Jul 2025

Xu

Not a Hampton standard…

Had higher expectations for a Hampton…however, this one is below average…breakfast is not good either and closes at 9 am…

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Chantelle

Great stay

Business Self

10/10

Exceptional

22 Jul 2025

Michelle

Staff were pleasant and friendly. Very helpful and accommodating

Leisure Pet

4/10

Poor

20 Jul 2025

Jeff

Disorganized check in. Rooms were dusty and not thoroughly cleaned. Many other hotel guests just hang out by the front door in lawn chairs smoking cigarettes all day and all night

Leisure Family

8/10

Excellent

20 Jul 2025

Linda

Great breakfast with many options provided. Carpet in elevators needed daily vacuuming. Very friendly staff at check in desk.

Leisure

10/10

Exceptional

07 Jul 2025

George

Good value accommodation. Met our needs. Good location. Easy access.

Partner

6/10

Pleasant

07 Jul 2025

Trisha

The pool was closed for maintenance. In the original search it indicates pool but once you book you get a message saying the pool is closed for maintenance. It would be better to have this indicated on the original search!

Leisure Family

8/10

Excellent

16 Jun 2025

Dallas

Very quiet, good location

Friends_and_family Family

2/10

Poor

13 Jun 2025

Andrea

Place has no bathroom mirror. Dog found weird gummy on floor, which I thankfully got out of his mouth. Lampshade on upside down. Carpet is terrible.

Leisure Family

6/10

Pleasant

13 Jun 2025

Samantha

The pool is out of order. This was not mentioned at time of booking, or at check in

Business_and_leisure Family

10/10

Exceptional

05 Jun 2025

Rowan

Overall stay was comfortable and quiet / the downside was the swimming pool was closed for maintenance.

Leisure Family

10/10

Exceptional

03 Jun 2025

Kristopher

I forgot a toothbrush and they did not have any to give at the front desk. Also no bottle openers. Other than that no issues. Room was nice and clean.

Leisure Self

4/10

Poor

21 May 2025

Celeste

The parking lot is littered with garbage all the way around the entire property. The pool was out of order. There was no house cleaning in our room for the 6 days we were there. I had to go search for our own clean towels and toilet paper. On the 4th day I finally sealed the bathroom vent with a plastic bag and tape to prevent cigarette and Marajuana smoke from fuming us out of our room!

Business Family

4/10

Poor

18 May 2025

Chris

The food was ok. The room was dirty not vacuumed well. The pool was not working, the only working ice machine was the main floor, only one working elevator. General cleanliness was not nice. Garbage and such

Leisure Family

2/10

Poor

12 May 2025

Fawn

Terrible quality for the price they charged. I’d like a refund. Missing light bulbs, sticky floor, bathroom tap broken, loose toilet seat, tv remote didn’t work, ice machines out of order, elevator out of order, light bulbs in elevator didn’t work, pool out of order. Terrible experience.

Leisure Family

6/10

Pleasant

25 Apr 2025

Anil

Its a decent hotel with good front office staff. However, the wifi is not very good and needs a definite upgrade.

4/10

Poor

19 Apr 2025

Brent

Deceptive practices. Their pool is closed, which in itself is fine, but they bury the information in the listing as to not make it obvious. Went as part of large group for a funeral, and NO accommodations made. The room itself was fine, but overall negative experience made by the dismissive staff.

Leisure Family_with_children

6/10

Pleasant

30 Mar 2025

Megan

The hotel was ok. Staff was great! Pool was shut down and emptied, elevator flickered like a horror film, and the parking lot was not plowed after recent snow storm. Great breakfast and very clean rooms though!

10/10

Exceptional

16 Feb 2025

Melissa

they were very accommodating - i had to check in early and the room wasn’t ready so they kept my luggage and put in my room when it was ready as i had to head out to a meeting

Business Partner

10/10

Exceptional

15 Feb 2025

Facundo

.

Business

10/10

Exceptional

24 Dec 2024

Chantelle

Good hotel

Business

10/10

Exceptional

23 Nov 2024

David J

Breakfast

The only complaint, I have about this hotel is the hours for breakfast. They stop serving breakfast at 09:00am, while most hotels continue to serve breakfast until 11:00 am.

Friends_and_family Family

6/10

Pleasant

10 Nov 2024

Josh

Elevators stinks like urine

Both elevators smelled like urine to me, so I’m not staying there tonight. I am at a Marriot in Edmonton which is much better.

House keeping couldn’t replenish toilet paper/kleenex during the 2 night stay. I left the box on the sink counter for them to notice. They only discarded the box, didn’t put a new one. Old one had 2 sheets in it.

The bed was very comfortable though, the room was good. No complaints on the room

Business

4/10

Poor

14 Oct 2024

Richard

The property felt dated and dirty.
Ice machine broken. Hair dryer broken. Air conditioner broke .

Leisure Family_with_children

2/10

Poor

06 Oct 2024

Dustin

Bathroom was disgusting tub and shower curtain full mildew had to clean it myself

Leisure Family_with_children

10/10

Exceptional

17 Sep 2024

Melbourne

Great stay friendly staff

4/10

Poor

14 Sep 2024

Gail

Housekeeping was definitely lacking

Leisure Partner

10/10

Exceptional

06 Sep 2024

Tara

Low budget motel and manager didn’t care

Toilet handle broke, lid needed to be taken off and chain pulled manually to flush
No Global Edmonton Chanel
No accurate TV guide
Remote needed batteries
Door lock sticks and door would not lock, unknown to the guest unless you double check the actual handle
Hot Water ern smells and tastes like coffee
Hotel in general HOT. Therefore you have to run AC than smells like mold/musty smell
Hallway continuously smelt like marijuana day and night.

Business

10/10

Exceptional

03 Sep 2024

Terry

Convenient location

Leisure Self

8/10

Excellent

02 Sep 2024

Lana

The room wasn’t cleaned very well. Behind tv there is dirt, garbage, ear plugs. Bathroom also, floor was dirty. No bed bugs though, so that’s a plus. We noticed plastic covering smoke detector and told front desk. Outside there is garbage all over parking lot and grassy areas. So yeah, not the best, but ok for sleeping.
Oh and pool was not open, which we weren’t told about.

Leisure Family_with_children

8/10

Excellent

02 Sep 2024

Henriek

Quiet and safe.

Leisure Family_with_children

6/10

Pleasant

02 Sep 2024

Anne

Decent for the cost

Overall pretty decent beds were very comfortable but there was some garbage under the bathroom sink and the tub needed cleaning

Friends_and_family Friends

8/10

Excellent

02 Sep 2024

Katryna

We did not receive proper service for cleaning of our room. I had to ask for towels and garbage taken out. No one would come and clean the room when we asked.

Business_and_leisure Family_with_children

8/10

Excellent

01 Sep 2024

Frishta

Great hotel to stay in, staff is very friendly. Clean rooms. Bathroom can use a bit more attention to cleanliness but however is great.

Leisure Family

8/10

Excellent

01 Sep 2024

Anne

Everything was good except there was no wipes in the gym or hand sanitizer in the breakfast area

Leisure Partner

4/10

Poor

30 Aug 2024

Peter

Upon my arrival at midnite, the hotel clerk made an error checking me in which caused about an hour delay in getting to sleep. The bathroom floor wasn't clean and when we turned on the heat, the smell coming from the heater nearly drove us out of the room. The next morning the front desk wasn't very sympathetic. I think we should have been compensated for our troubles. We probably won't stay at a Hampton again.

Friends_and_family Family

8/10

Excellent

26 Aug 2024

Patrick

Great place for a quick stop

8/10

Excellent

26 Aug 2024

Kevin

Rooms were ok. Not the cleanest in hall. Elevators etc. had a smell in hallway. No shower curtain in one of our rooms we had.

Family