Name: Best Western Green Valley Inn
Address: 111 S La Canada Drive, Green Valley, 85614, US

10/10

Exceptional

16 Jul 2026

David

We always stay at Best Western when we visit friends in Green Valley. They keep it clean, the staff is always very friendly, and there's free breakfast at the Nine Hole restaurant. It's a pretty standard place to stay in most respects, but I appreciate the effort to make it special.

Partner

10/10

Exceptional

13 Jul 2026

Stephanie

loved having the restaurant there, and the renovated rooms were very nice.

4/10

Poor

13 Jul 2026

Mike

Black mold growing in the shower . Shower also has a leak in shower head piping which sprays into the bathroom space. All of the furniture in the room was heavily worn and outdated. The air conditioner barely cooled the room off at any point of the day. Only good thing was the breakfast.. and checking out.

Self

10/10

Exceptional

11 Jul 2026

Janet

Everything was very nice. The only complaint I have is the shower. The water goes everywhere but your body and your head
It took forever for me to rinse my hair. And I have very little hair.

6/10

Pleasant

11 Jul 2026

Carrie

The room and bathroom need some updating. The beds were clean, but the bathroom seemed filthy. Mostly due to water stains, broken toilet lid, etc….

Pet

8/10

Excellent

07 Jul 2026

Rae

Breakfast selection was good - parking was very easy.
The room air conditioning compressor was quite loud - when only on fan the noise
level was ok.
The front desk staff were knowledgeable and very helpful.

Partner

8/10

Excellent

06 Jul 2026

William

The price was worth the stay.

8/10

Excellent

06 Jul 2026

John

Everything was good, but the A/C in the room was very loud

Family_with_children

10/10

Exceptional

06 Jul 2026

Jorge

Excellent, very quiet. The only problem was that the WI-FI was too poor. No Maid unless asked.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Jeanette

I cleaned some drawers upon arrival. They were visibly dirty. Hard surface floors were not particularly clean
Bathroom was spotless though the lighting was dim. Three days of our stay, the hot tub was not working. The pool and hot tub were full of palm tree seeds and bugs all the time. Impossible for staff to keep up with skimming, but looks like they only tried once a day. Halls and room often smelled mildewed. Wall a/c was quite loud. Beds, and pillows were very comfy. Good bedside charging options.

10/10

Exceptional

27 Jun 2026

Jacqueline

Barbie at the front desk was very nice and helpful. The room was clean and the free breakfast was delicious.

Family

10/10

Exceptional

18 Jun 2026

Steve

Excellent staff, clean room with attached restaurant. It's a great value.

Partner

8/10

Excellent

18 Jun 2026

Eric

We always stay here when traveling through. Clean rooms, friendly staff, easy access to everything. Breakfast is good, too.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Diana

Good location. Breakfast good. Staff great. Comfortable room. Would stay again

Partner

10/10

Exceptional

13 Jun 2026

Eduardo

Zona tranquila ideal para descansar

Family

10/10

Exceptional

06 Jun 2026

Rocio

No one speak spanish, in lobby and in restaurant either

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Susan

Staff was so kind on check in. Room very clean. I left 5 phone messages in the morning to ask for late check out if 30 minutes. Hotel was very slow. They responded bt pounding on our door at 12pm which was check out time. So not nice.
Breakfast amazing

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

Alberto Gerardo

I had a very bad experience during my stay. The hotel made a mistake with one of my reservations and didn’t account for one of the days. When I arrived, all my belongings were out of the room and it took them three hours to respond to me. I asked if I could use one of the two rooms I had booked, and they confirmed I could. On top of that, when they finally gave me the room, it was completely dirty. I expected much more from this place.

Self

4/10

Poor

03 Jun 2026

ronald

My room was not properly cleaned (dirty toilet), found coin under the ottoman (not vacuumed properly), lots of hardwater buildup in the coffee maker, desk chair was pealing and laminate on the bedside table was coking off. The bed were hard...not at all comfortable. I booked two rooms and all the bed were not comfortable. This is not an 8.2 Hotel.com property, maybe a 5 or 6.

Friends_and_family Family

2/10

Poor

31 May 2026

brenda

The rooms had dirty linen, the pillows smelled like sweat. Housekeeping woke us up at 8 in the morning wanting to know if we were checking out that day or staying for a longer stay.

Partner

6/10

Pleasant

31 May 2026

Faith

Stayed one night on a road trip through Green Valley. Arrived around 8pm. Check in was easy and the gentleman at the front desk was great. Right after we unloaded the car and settled into the room, we saw a giant cockroach scuttle across the floor and under the bed. I lifted the bedskirt to chase it down and discovered a mess of crumbs on the floor beneath the bed. You wouldn't see it unless you looked for it. All of the exposed surfaces looked clean, the bed was comfy, and we were too tired to move rooms, so we just ignored it, but I won't stay there again.

Friends

8/10

Excellent

30 May 2026

Ricardo

Excellent customer service

Family

10/10

Exceptional

28 May 2026

Doug

Overall a good experience, clean and quiet. One woman in the restaurant was rude and inattentive. I gave her a piece of my mind, but I don’t think it did any good. All the other staff in the restaurant were excellent. Food is great and gets to the table fast.

Self

4/10

Poor

28 May 2026

Stanford

We were put the the forest room possible for the entrance with our considerable luggage and at our 80’s. Air conditioning was noisy as was bathroom fan.

Partner

10/10

Exceptional

25 May 2026

Tyler

Amazing experience from start to finish very friendly staff will be back and recommend to all! Excellent coffee machine available 24 hours a day

Family_with_children

10/10

Exceptional

24 May 2026

Nancy

The room was very clean, comfortable, and enjoyed having a view of the sunrise and sunset...
Sabrina at the front desk was a charm to deal with, really will miss her, she was very professional, extremely friendly, made you feel welcome as you were part of the family...
The breakfast was wonderful and so were the dinners we ordered, cooked really well and the staff were very helpful when ordering...
Enjoyed having front row parking due to my 93 year old Mom can't walk far...
We will stay at this Best Western the next time we come to Arizona and recommend it to anyone, its in a good location, quiet, and lots of shopping opportunities without going really far...

Pet

4/10

Poor

24 May 2026

Verified traveler

Place was a disaster.
The front desk lady very rudely told us we couldn't get free breakfast vouchers because it was after 9:30. It was 9:33🙄
Housekeeping only comes if you ask for it.
The room had broken tables, uncomfortable bed, a TV that wouldn't work unless we used Netflix...etc...etc....

6/10

Pleasant

23 May 2026

Donna

The rooms are in dire need of updating. We only had two.light bulbs working out of six in the bathroom, told front desk twice, never came to fix them! We asked for room service once, they forgot to leave towels , toilet paper and tissues! We were there 5 nights. Going to have to find another place next time we visit family. Pool was great, on site restaurant is good.

Partner

10/10

Exceptional

23 May 2026

Lawrence

Bed was uncomfortable in one room but I remembered from a previous stay that the beds were comfortable, so I thought maybe it was just that one. Luckily, the staff was extremely helpful and kind, and moved us rooms. The bed in the new room was very comfortable and we really enjoyed our stay. Also the pool was clean and well maintained.

Partner

4/10

Poor

22 May 2026

Donna

The room was in need of updates. Bathroom was poor, asked for lightbulbs two different days, never received any! Asked for room service once in 5 nights, they forgot to leave new towels, toilet paper and tissues. Pool was great. Breakfast was good.

Partner

8/10

Excellent

22 May 2026

Andre

The coffee is horrible. Years ago this property had a Maxwell coffee machine in the lobby hall, flavored creamers and real sugar. Not sure what has happened, but please bring it back. Fresh paint and new tile is great, but we need our high quality coffee as well.

Partner

10/10

Exceptional

21 May 2026

Ian

Every member of the staff I interacted with was friendly and kind. I was actually impressed with their courteous attitudes.

Self

8/10

Excellent

20 May 2026

Kimi

The stay was nice. I especially liked having a 24 hour coffee machine available at any time since the coffee amenities in my room was limited-don't care for powder cream.

Self

10/10

Exceptional

19 May 2026

Linda

The mattress was too soft. Clean facility, but need new mattresses

Partner

10/10

Exceptional

18 May 2026

Debbie

As a birder who visits SE Arizona several times a year, I highly recommend the Best Western. The staff ate super friendly, the hotel is clean and quiet. And the room includes breakfast 6:30-9:30am. Youcan go out birding early ghen return for a bite to eat!

Self

8/10

Excellent

18 May 2026

Ann

Everyone was nice and seemed clean just needs a little updating.

Friends_and_family Friends

8/10

Excellent

17 May 2026

Eric

Room we had is in need of a refresh. Chair at desk is very old. Breakfast was very good and staff are always friendly. We always stay here when traveling through the area.

Friends_and_family Family

4/10

Poor

17 May 2026

EMILIO

The room wasn’t very clean we found an empty box behind the night table and tons of dust everywhere. The staff at the front desk were not kind at all they would answer at our question in a rude manner. You have to beg them to clean your room every day.
The restaurant is good, breakfast is delicious and they have good prices.

Partner

4/10

Poor

10 May 2026

diana

Room was very dusty and outdated. Bath tub water does not drain well. The front desk receptionist was not very friendly. The breakfast was not good. The potatoes served were not fresh. You could tell they were old and dry. Would not have breakfast there again. Overall not a hotel I’d recommend.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Clare Catherine

Convenient location, very comfortable bed and nice big room. Hotel hasn’t been refurbished recently, but I think the low price reflected that.

Self

10/10

Exceptional

08 May 2026

Manuel Enrique

Desayuno excelente y hotel muy comodo

Friends_and_family Family

6/10

Pleasant

03 May 2026

Martin

One mattress had no support and needs to be replaced. The made to order breakfast was pathetic.

Family

10/10

Exceptional

02 May 2026

Lauren

Clean. As expected.

6/10

Pleasant

30 Apr 2026

Robert

In room coffee maker not working properly. No towel racks in bathroom, but nicely remodeled, especially new shower doors. In room refrigerator not level and makes noise. Thermostat was difficult to use.

Pet

10/10

Exceptional

30 Apr 2026

Paul

Juan at the registration desk was exceptional!!

Thank you

Pet

8/10

Excellent

28 Apr 2026

Richard

The initial room I was assigned had a strong odor, which required me to request a change. Additionally, although my stay was for three nights, I had requested housekeeping service on the second night, but it was not provided. Overall, the experience was average and fell short of expectations.

Self

6/10

Pleasant

28 Apr 2026

allen

Room was dusty, headboards were dusty. The comforter had black stains on it. The bathroom did not have an exhaust fan, switch but no fan. The hot water was difficult to figure out partly because it took so long to heat up, the faucet was not very intuitive. The breakfast was disappointing, the potatoes seemed old and hard.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Rene

The breakfast menu was freshly made for each individual. My room was not ready until 5:00 p.m. and the room was showing its age with one drawer hanging low on its track having it over lap the drawer below.
The staff was pleasant. Apparently there was a larger group checking our when we arrived and the cleaning staff was short handed.

Friends

6/10

Pleasant

27 Apr 2026

Natalie

The rooms were not very clean and the blow dryer did not work. Toilet kept getting stuck and had to have it fixed twice during a 2 night stay. Water in the shower never gets fully hot; only luke warm, however the sink gets hot but never cold. Breakfast is a voucher for 5 options but other items are additional charges.

Family

6/10

Pleasant

26 Apr 2026

Gary

The breakfast staff and the free breakfast were fabulous.

We chose a room at the rear of the property. No one mentioned that the elevator location was difficult to access, necessitating that we take the stairs to our second story room.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Marybeth

My stay was great!
The room was clean, the bed comfy and the shower hot w a steady stream.
Breakfast was delicious and the staff quite helpful and friendly.
Also to argue against some other remarks from others: there are hooks on bathroom doors and there is no need for a shelf for soap as liquid soap and shampoo/conditioner is available.

Self

10/10

Exceptional

19 Apr 2026

Gary Clayton

Clean room, friendly staff. Plenty of parking and very quiet.

Self

8/10

Excellent

15 Apr 2026

Edward

Enjoyed our stay in GV best western the room was clean, good breakfast, had dinner at the hotel restaurant, which had excellent live music.

Family

4/10

Poor

12 Apr 2026

Shawna

In my initial room the ac was not working, the tv was not connected to the internet so you could not watch tv, the room smelt musty and the chair covering was deteriorating. I was moved to another room, which the ac and tv did work. There was \"pink mold\" in the shower, pee on the bottom of the toilet and a black finger print on the door. The room also smelt musty.

Family

6/10

Pleasant

12 Apr 2026

Mark

The property is nice. Having only one elevator located near the lobby and far from some rooms is a bit inconvenient.
Fair warning they have karaoke in the restaurant from 2 to 5 each Saturday which may be enjoyable for participants but doesn’t lead to a relaxing snack or afternoon drink

Partner

8/10

Excellent

12 Apr 2026

Christopher

Limited TV shows, especially not much sports to choose from. Super friendly staff. \"Free\" breakfast options were limited compared to other hotels/motels. But servers were friendly and efficient

8/10

Excellent

12 Apr 2026

Christopher

Parking easy, food average, room was clean

Partner

10/10

Exceptional

11 Apr 2026

Hugh

Parking was easy and convenient. Staff were friendly, helpful and seemed personally involved in helping with the guests. Room was clean and properly furnished. A great value in a convenient location. Breakfast was excellent, with a small menu but with the most popular offerings.

Partner

6/10

Pleasant

11 Apr 2026

Shelby

Very dated rooms, broken fixtures, strong chemical cleaning smell and hot tub was broken.

Partner

8/10

Excellent

11 Apr 2026

Nick

Overall it was a good stay. Staff was very nice and friendly. Restaurant more than adequate

Self

8/10

Excellent

09 Apr 2026

Paul

RooG

Partner

10/10

Exceptional

08 Apr 2026

Schuyler

Older hotel, and needs some updates, but the staff is great, and the breakfast and pool area make the stay very enjoyable.

Partner

6/10

Pleasant

07 Apr 2026

Rick

Rooms are definitely ready to be refurbished. Carpets are seriously stained, bathrooms are in bad shape and the floors constantly creak when walking on them.

Family

10/10

Exceptional

06 Apr 2026

Stacy

Stay was fantastic! Joseph at the front desk was amazing! Very helpful and friendly. We've stayed multiple times at the same hotel and they've upgraded since our last stay in September. Rooms are clean and roomy. Did not use the pool this time but looked clean.

Family

4/10

Poor

05 Apr 2026

Timothy

Breakfast was good.
Night shift bartender was rude.
Room was dirty
Not sure we'll stay there again

Family

6/10

Pleasant

05 Apr 2026

JULIE

First, I almost never leave negative reviews. It's not in my nature. And, importantly, hotel staff were awesome, friendly, and salt of the earth. Every interaction with them was positive. Also, the attached restaurant (not owned by the hotel) was great. We thoroughly enjoyed the free breakfast daily. The room condition, however, was shabby and dirty, despite being in the renovated section of the hotel. We had to keep the entry light off because it flickered nonstop. My white socks turned dark from walking on the plank floor. Next to the head of the bed, I picked up a crinkled dryer sheet (no big deal), only to find an old, dust-covered sleep mask that had been there for who knows how long. The shower floor was dirty and had long black hair from prior guests. Finally, the desk chair was in terrible shape. It was mind-boggling that any hotel would allow it in a room. It looked like something you would find on the side of the road with a \"free\" sign. It was a black vinyl-covered chair with 2/3 of the covering cracked and peeled off, leaving the white backing exposed underneath. When you sat in the chair, pieces of the covering would fall off onto the floor. I saw a photo of the chair (or a similar one?) in another review and similar reviews about cleanliness. I understand it can be hard to find workers, but if you can't keep the rooms clean, it would be smarter to book fewer rooms, ensuring repeat guests. It seems like solid management could come in and get things ship-shape.

Partner

8/10

Excellent

04 Apr 2026

Brooks

Continental Breakfast was ok...parking needs better lighting. Staff was very friendly. Hotel was clean. Furniture in hotel is pretty worn and in need of replacement.

Self

10/10

Exceptional

02 Apr 2026

John

Okay breakfast.

10/10

Exceptional

29 Mar 2026

Leticia

Parking was easy. Room clean. Staff friendly. Nice to have restaurant/bar attached to property.

10/10

Exceptional

26 Mar 2026

Linda

Close to everything we needed

Friends_and_family Friends

8/10

Excellent

26 Mar 2026

Lisa

Kudos should be given to the team that shot the pictures for their Expedia account. I thought I would have a bathtub. The gym has 3 pieces of equipment with no free weights and a broken glass in the door. My bathroom door had also been repaired but did not close completely. My desk chair was extremely worn. The place was clean. The staff was courtious. The owners need to invest in the up keep of the property. The associated restuarant honors 5 choices for a \"free\" breakfast or $4.00 off any other breakfast items.

Self

6/10

Pleasant

25 Mar 2026

Thomas

Good breakfast options

Partner

8/10

Excellent

21 Mar 2026

David

Good hotel

Self

6/10

Pleasant

16 Mar 2026

Kevin

Hotel was under construction, lots of noise, and common spaces were dirty. Our room was very outdated.

Friends_and_family Family

6/10

Pleasant

15 Mar 2026

Steven

Old place. Lots of things don’t work.

Family

10/10

Exceptional

14 Mar 2026

Stephen

Yes

8/10

Excellent

12 Mar 2026

Keith

Great location.

10/10

Exceptional

01 Mar 2026

Steve

Clean room, easy check-in with gracious, engaging staff. Nice (included) breakfast.

Partner

6/10

Pleasant

27 Feb 2026

Darlene

Room was recently remodeled and Nice but the shampoo and cleanser containers in the shower did not work. Got a voucher for breakfast in the restaurant. Only 2 people working and terrible wait for food. Had to leave because we couldn’t wait as we had a commitment time so left with no breakfast. Won’t stay there again.

8/10

Excellent

25 Feb 2026

LUIS

Very small breakfast included.

Friends_and_family Friends

10/10

Exceptional

24 Feb 2026

Felipe

Check in was easy and quick, courteous and friendly.
Room somewhat outdated. This is a old hotel but is very clean. What really stood out, it was super quiet during the night so we had a great sleep. Room was very clean too.

Partner

6/10

Pleasant

23 Feb 2026

Paige

Room was ok and clean. Very bare amenities. No housekeeping. Had to ask for towels each/every other day. Appreciated the breakfast that was included. Needs improvement: The woman at front desk was not friendly. Customer service should be first and foremost.

Partner

6/10

Pleasant

23 Feb 2026

Chris

Room super basic but had a very stale odor...hot tub and pool closed.

10/10

Exceptional

22 Feb 2026

Ennis

We loved our overnight stay with our 2 dogs - a pitbull that is so sweet AND OLD (12) and our young German Shepherd we saved from the pound - she's precious and never barks (grateful). The room was great! The Hole 19 Restaurant there was THE BEST. We had a nice dinner, appetizer and a free breakfast the next morning. We will try to visit often - a nice getaway.

Friends_and_family Family

4/10

Poor

21 Feb 2026

Debra L

No toilet paper or Kleenex in the bathroom. The shower had no holder for soap or shampoo. Scratched up furniture. Overall very disappointed.

Self

8/10

Excellent

16 Feb 2026

Conrad Calvin

Staff and room were great.

10/10

Exceptional

14 Feb 2026

David

Yes

Business Self

2/10

Poor

11 Feb 2026

Hovhannes

dirty

8/10

Excellent

10 Feb 2026

Judy

The staff was kind and helpful. The bathroom door had red markings on the bottom that looked like blood.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Lynda

This Best Western has been clean every time we have staid here. We love the location, this is an easy in and out. Also, the location is such that we could get to Tucson, Sahuarita, and Tubac. So much to see and do in this area, and coming back to a clean welcoming environment is so important to relaxation. Thanks for a relaxing time.

Leisure Family

8/10

Excellent

08 Feb 2026

Kelly

Clean room, spacious, quiet. Didn’t have time to check out breakfast or the restaurant. Staff was nice. Wished bathroom had a holder for toiletries in shower. Otherwise great stay

Leisure Self

6/10

Pleasant

08 Feb 2026

Wayne

Room was pretty run down; bed was comfortable; breakfast was good; staff were courteous.

6/10

Pleasant

08 Feb 2026

Jay

Over priced. Loooong waiting time for breakfast. Staff was good. Bed was bad. We were told our room was recently remodeled and we didn't see that.

Partner

4/10

Poor

06 Feb 2026

Sarah

Room and amenities

Business Self

4/10

Poor

05 Feb 2026

Roger

Staff grumpy and 4 hours to acknowledge a broken A/C unit. B stated maybe they could get service the next day. No offer to change rooms. No offer for any discount for room with no a/c and no assurance of repair. Left day early and lost cost of room.

Partner

6/10

Pleasant

01 Feb 2026

Gerard

I say average by the standards of today. By the standards of say the previous century it would be appalling. Thingsdidn't work - like the Jacuzzi pool. No bubbles, no jets. I noticed reviews from three years ago saying the same. Upholstery on chair peeling off- same in other reviews. I don't believe Best Western is interested in keeping up on these things. Staff was friendly but not enough of them. No one showed up to clean the room till we were checking out. But these sort of thing are industry wide. We live in a time where there's no thought of decent accommodations for this price range. One of these days this current generation of consumers is going to realize how very poorly they're being treated.

Leisure Partner

8/10

Excellent

31 Jan 2026

Glen

No TP in room but staff was great

6/10

Pleasant

29 Jan 2026

David

Staff and restaurant were fine. The property is shabby and in desperate need of renovation.

I would not stay there again in its current condition, especially at that price.

Friends_and_family Friends

10/10

Exceptional

28 Jan 2026

Jonathan

Clean rooms, helpful and friendly staff.

2/10

Poor

26 Jan 2026

Willy

We paid for a room with a view of the pool and when I opened up the drapes on the 1st floor there was a 4 ft sidewalk and then a 10’ hedge. Where was the pool view?

Leisure Partner