Name: Best Western Sherwood Inn & Suites
Address: 7533 Warden Road, North Little Rock, 72120, US

6/10

Pleasant

22 Jul 2026

Janice

All staff were very pleasant and helpful. The breakfast had a wide variety of foods to choose from and the quality was good. Decaf coffee dispenser out of order was a bummer. The shower water pressure was great! The bed was very clean and comfortable. The two biggest negatives were that the key card could not hold the setting and I had to get a new key coded each time I needed to enter the room. Having stayed nearly a week it was pretty inconvenient. The other concern was the cleanliness of the carpet and bathroom floors. The bathroom floor was sticky, so I always had on footie socks while walking in the room. The bottoms of the socks were absolutely filthy by the end of the week from the carpet. I believe a heavy spray of febreeze when the room was cleaned may have contributed to the condition of the carpet. It needed a deep clean. The socks were so soiled I threw them away when I checked out. The front desk was very helpful in working with me on the variability of when I would check out. Other than the carpet and the key card issue it was a good option for a lengthy stay.

Self

4/10

Poor

21 Jul 2026

Michael

No lights in room, workout room smelled horrible and the lady did not give us our 6am wake up call and the pool was not working in 100 degree weather, I would like a refund…please

Partner

4/10

Poor

18 Jul 2026

Christina

Not very clean!

Family

8/10

Excellent

17 Jul 2026

Jim

Clean

6/10

Pleasant

13 Jul 2026

Brian

The TV did not work the outlet did not work and the breakfast was not very good

10/10

Exceptional

13 Jul 2026

Douglas

Very clean and spacious rooms. Check in was smooth and the sleep was even better!

Partner

10/10

Exceptional

12 Jul 2026

james

What a wonderful stay for my first time in Little Rock Arkansas. Checking in was very pleasant thanks to Rina she was amazingly pleasant very personable yet highly professional, Rina should be utilized in training your future staff on how to connect with your customers. Also Bob was extremely helpful and pleasant, I needed his assistance and he stepped right up and helped me immediately. Very large and very clean room and bathroom. Abundant and well assortment of breakfast items that was very pleasant. 10/10

Self

6/10

Pleasant

10 Jul 2026

Michelle

Room was clean, a bit out dated. The staff was super helpful and very friendly! Free hot breakfast every morning, was decent.

Partner

8/10

Excellent

08 Jul 2026

Triston

Clean room, staff was great, breakfast was good, parking was a little limited due to people parking trailers or boats across multiple parking spaces in spaces closest to door

Partner

6/10

Pleasant

05 Jul 2026

Charles

Room was clean but had a stuffy, moldy stinch. We had to adjust the AC for us to withstand the smell, therefore we were freezing throughout the night. Bed pillows are too small and soft...we woke up with headaches each morning.

Partner

8/10

Excellent

28 Jun 2026

Raghu Raman

Request for connwd

10/10

Exceptional

27 Jun 2026

anthony

Great

Family

10/10

Exceptional

20 Jun 2026

Allie

They allowed me to check in early due to travel plans. The bed was so comfy and the air conditioning worked great!

Self

8/10

Excellent

19 Jun 2026

Darin

This was a great stop on our trip. Staff was very helpful and made the difference.

Partner

10/10

Exceptional

13 Jun 2026

Isidro

Good

Family_with_children

10/10

Exceptional

13 Jun 2026

Michelle

Safe great place to stay. great breakfast every morning. Parking was good. A real nice experience

Self

6/10

Pleasant

08 Jun 2026

Priscilla

Breakfast was not so great...limited. Room has mold. Carpet in room pretty dirty (I put clean socks to walk in room, they are brown on soles). Guest desk attendant was AWESOME though!

Friends

6/10

Pleasant

07 Jun 2026

Laura

Pool is out of service and that was a main reason we booked! We wanted an outdoor pool! These things should be listed somewhere when booking!

All other things were fine!

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

John

Great

10/10

Exceptional

22 May 2026

Adam

Good deal for basic economy style room

Self

6/10

Pleasant

21 May 2026

Zekeriya

Decent, somewhat clean, and amenities are not up to standard.

Self

8/10

Excellent

21 May 2026

Brian

Nice hotel.

Family_with_children

4/10

Poor

17 May 2026

Sue

The rooms need decoration as mouldy in places. The breakfast was very poor, ran out of a lot of things. Coffee was yuk. No Apple juice just water.

Partner

6/10

Pleasant

13 May 2026

Mark

I book Based on price and star rating. Not sure how this is an 8. I showed up to check in just after 2, was told it was 3pm
Check in and it was $25 for early. This ain’t Vegas…
There were only a few tv channels; breakfast was spotty (at 7am oj was empty, only one biscuit.)
I could not get the room cool even though it was only 80 outside. It did cool
Off later at night.
I’m 70 with bad knees, and this place has no elevator. It tools me two trips up to bring my stuff.
I’ve put it on my NO list for Littke Rock. I travel 4 days a week so I’m actually not that picky.

Self

8/10

Excellent

06 May 2026

Victor

Pretty clean, quiet, felt safe. Could use some renovation but pretty decent experience. I usually have to skip breakfast but they had eggs and sausage so bonus. Awards plaque from 10 years ago but you’re charging for late checkout at its current condition?? $100 for a clean double queen & breakfast was decent though.

Friends_and_family Family

8/10

Excellent

04 May 2026

Keith

Nicely kept property. Clean and quiet.

6/10

Pleasant

03 May 2026

Melechia

The hotel has a moldy smell, room carpet needs to be replaced and exterminator is needed.

10/10

Exceptional

03 May 2026

Leslie G

Clean, comfortable, and friendly was perfect for our overnight stay. Would stay again

Family_with_children

8/10

Excellent

29 Apr 2026

Paula

All was good, clean, nice shower.

Friends

6/10

Pleasant

23 Apr 2026

Ronda

Very average but good price point.

Self

2/10

Poor

15 Apr 2026

Lyle

This place was nice except the room smelled musty and the breakfast bar was at best minimally stocked. The tub filled up ankle deep during the shower. The toilet clogged up without anything in it. This place could definitely use some updating. The coffee pot leaked all over. Very very sad.

Partner

8/10

Excellent

14 Apr 2026

Lee

Good food, good sleep

Partner

6/10

Pleasant

11 Apr 2026

Sandra

The breakfast could have been a lot better and went there one day and there was no biscuits out eggs or juice

Family_with_children

8/10

Excellent

10 Apr 2026

Paul

Breakfast was good. Parking was easy and close

Self

10/10

Exceptional

23 Mar 2026

Tracy

Rooms were clean, staff friendly, easy parking & access to the hotel bldg

Self

4/10

Poor

22 Mar 2026

John

Pool was still winterized. Parking was ok as we were right outside front door.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Scott

Yes

Partner

8/10

Excellent

17 Mar 2026

Addison

Room was mostly clean. Tub was gross. Breakfast was gone before it was over.

10/10

Exceptional

02 Mar 2026

Kecorya

Very comfortable and quit

8/10

Excellent

22 Feb 2026

Lori V

The staff was friendly and helpful. The room and common areas were very clean.

Partner

10/10

Exceptional

21 Feb 2026

James

Outstanding stay, I will definitely stay here when I have to travel through the Little Rock Metro. Very clean big enough room, decent amenities only trouble I had was the noise next door and the TV would not move to Phil the screen.

Business

4/10

Poor

15 Feb 2026

John

BEWARE: This property falsely advertises amenities that don’t exist.

I specifically booked because the listing shows EV chargers. They’ve been removed for over 8 months but the listing was never updated. This is misleading and unacceptable.

Parking & Access Issues:
- Terrible parking layout.
- No key card access on back door meant walking around the entire building in pouring rain at night. Major security and convenience problem.

Room Condition - UNACCEPTABLE:
- Trash from previous guests NOT emptied.
- Dirty shower tub with visible grime.
- Soap dispensers filthy and clearly not cleaned between stays.
- Overall disgusting condition

This property fails basic hospitality standards. For the price charged, guests deserve accurate listings, functional access, and clean rooms at minimum.

Management needs to immediately:
1. Update listing to remove non-existent amenities
2. Fix back door access
3. Address serious housekeeping failures

I cannot recommend this location. Save yourself the frustration and book elsewhere. There are better options in the area that deliver what they promise.

Would NOT stay again. Would NOT recommend.

Friends_and_family Family

8/10

Excellent

13 Feb 2026

Jen

Easy check in . Relatively clean but floors in room were dirty

Business

10/10

Exceptional

05 Feb 2026

Billy

room was clean, staff was delightful and breakfast was spot on. My wife and I frequent this hotel often and foresee many more stays. thank you BW

Partner

10/10

Exceptional

31 Jan 2026

Cody

Staff was amazing

8/10

Excellent

26 Jan 2026

Daniel Ray

Clean room, staff friendly

2/10

Poor

22 Jan 2026

David

They ask for too much money for incidentals! $100 is a joke. I’ve stayed at the Hamptons. I’ve stayed at many high dollar hotels, they sure don’t ask for $100! I sleep in a hotel every night I’m a platinum member with hotels.com I shouldn’t have to pay any incidentals l And it takes too long to get my money back from best Western! And the lady at the front desk was just rude! I’m still waiting on three different stays over the last week and a half and best Western and I’m still waiting on my incidentals to come back on my Card. Funny how all these other high dollar hotels that I’ve stayed at either don’t make me give for incidentals or it’s $25 or $50. On top of that almost every single other hotel I stay at as soon as they check me out within the day no longer than two days my money‘s been back on my card! Funny how fast they can take it off your card, but it takes 7 to 10 days to get back Piss off. I will never stay at best Western again ever. I know they don’t care but I do because they lost me staying at their hotel even if it’s the last one in town I’ll sleep in my truck.

Business

10/10

Exceptional

17 Jan 2026

Janet

Everything was great, the room was a little too hot even after adjusting the thermostat

10/10

Exceptional

16 Jan 2026

Steve

Clean room

8/10

Excellent

14 Jan 2026

Emily

Friendly and helpful staff

Family

8/10

Excellent

14 Jan 2026

Emily

The staff was friendly and helpful

Family

4/10

Poor

07 Jan 2026

Cecil

Bed was to hard chair to low room to cold

10/10

Exceptional

07 Jan 2026

Tina

Yes. Staff was very kind and helpful. Rooms were clean.

6/10

Pleasant

24 Dec 2025

David

Room was clean staff was nice.

Business Family

10/10

Exceptional

19 Dec 2025

Tamberly

Comfortable bed and quite

Business_and_leisure Partner

10/10

Exceptional

19 Dec 2025

Fabrice

Everything went well

Business

4/10

Poor

15 Dec 2025

Carlisha

The shower in room 214 was really dirty.. the shower head had thick build up black mold on it so I had to take a bird bath in the bathroom sink. When I turned on the air it smell like mildew.. but other then that great location..

Leisure Self

10/10

Exceptional

06 Dec 2025

Wendy

Very good

10/10

Exceptional

20 Nov 2025

Phil

Great stay. Room was spacious and clean. Nice breakfast variety and quality of food was better than most other hotels that I have stayed in. I have stayed in this hotel several times and every stay has been Great!

Leisure Family_with_children

6/10

Pleasant

11 Nov 2025

John

The staff were super helpful and friendly.
The property was a little lacking. There is only 1 washer/dryer for the entire property. So if someone else has already started their laundry, it will be at least an hour and a half before you can do yours. There is no elevator on property so if you are disabled, you won't be able to stay on the 2nd floor.
The bathtub was gross, we had to clean the shower head before we could bathe. Also, the tub didn't drain properly, so we showered in ankle deep water. There were tacks sticking out of the transfer between the room and bathroom. My wife stepped on them several times. Last complaint is that the room we got was directly above the main boiler for the property and it woke us up several times because of how loud it was. I don’t think that the hotel was anywhere near capacity, that particular room should be not be filled unless necessary.

Breakfast was hot and tasty. Good meal choices. I probably won't be back any time soon.

Partner

10/10

Exceptional

24 Oct 2025

PHYLLIS

Everything was very clean. The breakfast was excellent. The staff was very nice and polite.

Family

2/10

Poor

23 Oct 2025

Tamara

This BW needs upgrades & freshened up. The 1st room the door appeared to have been repaired & NOT done well as we could see 1 to 2 inch gap to hall! Cleaning staff was rude when I asked for towels. They practically pushed their way into our room! We do not ask for daily service, it's not welcomed & we keep the privacy sign on door for a reason. They keep a back door open ALL the time which is a security issue, it should require a guest key card to enter. We will not stay at this BW again & we're highly considering another hotel brand. BW accommodations consistency is lacking and we're frankly, tired of it.

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Milton

We came to visit family, overall everything was good. Would have been nice if the room key would open the exterior door from the parking garage. I didn't care for having to walk around the outside of the hotel after 10 pm. The breakfast was a little lacking but acceptable compared to some other hotels. Carpet in our room could stand a deep clean as there were several stains. Towels could be softer but were clean. As was the rest the room. We stay here usually once a year. Will be back next year.

Leisure Partner

10/10

Exceptional

06 Oct 2025

DeeDee

Staff was very friendly & accommodating. My room was very clean.
The coffee was very blah & watery & the towels were pretty rough on my skin. But I would still give a 5 star review!

Leisure Self

6/10

Pleasant

25 Sep 2025

Michelle

Room was very nice. Only complaint was there was about a one in gap in the entry door of of room that you could see into and out of the room. And the extra protection latch to the entry door had been removed.

Leisure Family

8/10

Excellent

23 Sep 2025

Ryan

Staff was friendly and room clean. Only reason for 4 star was that the door mechanism decided to stop working after first day. After 3 or 4 trips back and forth to the room and front desk, maintenence was sent to open up the room. Was told that if we were to exit the room again, I would be best off asking for another room since that door was no longer going to open with a key.

6/10

Pleasant

11 Sep 2025

Joy

I felt like the place was clean, but it seriously needs some repairs and updates.

10/10

Exceptional

07 Sep 2025

Lynn

The peace and Quiet

8/10

Excellent

06 Sep 2025

Leah

Loved everything except the actual hotel does not have an elevator so keep that in mind if you have a lot of baggage or someone who may struggle to go up the stairs

6/10

Pleasant

01 Sep 2025

Andrew

Did not like wires hanging from the ceiling

Leisure Family_with_children

2/10

Poor

17 Aug 2025

Tidameca

The room smelled very bad like mold the bath stub was very dirty we checked out the same night

6/10

Pleasant

15 Aug 2025

jacob

Clean and close to high way

Was okay for 1 night just passing through, it was close to the highway and clean enough

Except for the outdoor pool it was full of bugs

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Victor

Damp damp damp

They had breakfast but we did not participate in it. The beds were a little bit on firmer side and the pillows were flat. The entire hotel smelled damp. Our first room had mold on the pillows and curtains. It also felt like someone had just taken a hot shower without turning on the vent and the floors were not throughly cleaned. There was still some items left on the by other guests on the floor. Our second room was much better still a bit damp but not nearly as bad as the previous room. The carpet felt wet walking barefoot on it. The bed also felt damp. We left our clothes out for the next day and they were damp. I understand that it’s summer and the humidity is high but I lived in Sherwood for 6 years before moving and our house never felt or got this damp. I hope they can figure out how to handle the dampness in the future because after finding the mold on the bed it’s concerning how much mold maybe present in the carpets and could be a safety concern. The hotel smelled like there was an indoor pool combined with cigarettes and weed. The staff was very friendly and accommodating however I don’t think we will be staying here again in the future.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Sheila

5 stars 🌟

Room was very clean, quiet and in a great location. Staff was so friendly. My husband and I really enjoyed our stay and loved all of the amenities.

Partner

6/10

Pleasant

28 Jul 2025

Eugene

The room had a strong musty odor that’s smelled like it had been closed up with damp towels left in it. The air conditioner could not cool the room to below 72 degrees. It may have been that it was the hottest week we have had this summer in Arkansas too. The cap on top of the drain in the bathtub was missing and the controls to the faucet in the shower was loose to the point i though it might come off in my hand.

8/10

Excellent

27 Jul 2025

Doshie

The property manager was cordial and helpful.

Leisure Partner

2/10

Poor

25 Jul 2025

Jacque

After checking in, I was unable to lock my hotel room door. I called the front desk to be moved to another room, he said there were no other rooms. I went to the front desk to speak with him directly, again, no rooms available at no did the front desk agent come check out my room try to help me lock it. So at 9:30 PM, for my safety I was forced to find another hotel room. Expedia tried to get me a refund, but the property owner charged my credit card for one night anyway. I recommend no one stay here!!!! it seems after talking to Expedia, that the manager/owner had no concern for their guest safety. Again, do not stay here.

Business

10/10

Exceptional

21 Jul 2025

Carolyn

It is so close to CHI St Vincent. A great place to rest a shower when staying with loved ones at the hospital.

8/10

Excellent

19 Jul 2025

Janet

Nice place for the price

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Nathan

Great Hotel

Leisure Partner

8/10

Excellent

14 Jul 2025

Diane

Check in was great. Room was quiet. Beds were very comfortable. Hot breakfast was good but it wasn't refilled well on the weekday. We had to ask the front desk to have someone refill the hot food as it was empty. On Saturday, however, the staff kept right on top of it. No issues at all.

Leisure Partner

6/10

Pleasant

08 Jul 2025

Clay Steven

Decent hotel for the price. Convenient location for dining options

Leisure Partner

2/10

Poor

03 Jul 2025

Becky

It was very old. There was an awful smell in our room, maybe mildew, not sure. Bathroom features had some rust.

Leisure Family

10/10

Exceptional

30 Jun 2025

Lucretia

Everything was above what I imagined!

Leisure Family

4/10

Poor

27 Jun 2025

Randi

Room was disgusting. Pool was ATROCIOUS, two people in our group literally grabbed the net and cleaned it and it was still slimy and algae everywhere. Mold in the window sills, shower was so loud and squeaky, no elevator and was never asked if anyone was handicap or even told us we’d have to use the stairs.

Leisure Friends

8/10

Excellent

24 Jun 2025

Valerie Denise

Dont wish to leave a review

Leisure Family

8/10

Excellent

23 Jun 2025

Mikayla

Overall it was sufficient for what we needed.

Business_and_leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Kourtney

Nice Hotel Very Clean

Nice Hotel ,clean,friendly staff only thing no elevator and I'm disabled

Partner

2/10

Poor

21 Jun 2025

Genaro

We had problems with our key, would not open the door, after the first time used, even with a new key, had to have maintenance come out, room smelled like cigarette, & it was non Smoking room,, the room was hot, the swimming pool was dirty. The lady at check-in was nice, but had a long wait, several people got was checking in & the manager didn’t try to help, not friendly

Family

10/10

Exceptional

20 Jun 2025

KIMBERLY

Every thing was great 👍

Leisure Family_with_children

8/10

Excellent

15 Jun 2025

Stephanie

Clean and comfortable. Just wanted we needed for a quick overnight stop.

Friends_and_family Family

6/10

Pleasant

13 Jun 2025

Hannah

Not the best

8/10

Excellent

07 Jun 2025

Angela

The staff was very friendly. The property was ok but not as clean as i hoped. There was trash under/behind furniture. Also, in the fridge. Mildew on the chair legs. Carpet was dirty. A stain on the ceiling in the bathroom.

Leisure Partner

6/10

Pleasant

03 Jun 2025

RICHARD

Friendly staff

Self

6/10

Pleasant

31 May 2025

Donna

Great Stay

2/10

Poor

26 May 2025

robin

If i could add a picture I would. We arrived at 2:00 am'ish due to a flight cancelation outbound. place is not very clean, sheets have stains and I literally had to ask for different sheets and remade my bed at 2 in the morning and by the way THOSE sheets were stained, just not as bad.

6/10

Pleasant

26 May 2025

Dorothy

Sherwood Best Western

The hotel is comfortable enough but there is some deferred maintenance and the lighting is not good. Also, modern amenities are missing such as usb ports for charging. The ac units make quite a bit of noise at times.

Self

10/10

Exceptional

25 May 2025

Alisha

Great price, comfortable beds. No elevator though.

Leisure Family_with_children

10/10

Exceptional

24 May 2025

Philip

We always stay here when we come back to visit family. It's in a great and accessible location for us! The front desk lady at check in was fantastic! So welcoming! Room was great and is always clean! Great job!

Leisure Partner

10/10

Exceptional

23 May 2025

enes

It was clean and safe, rooms are spacious

Business_and_leisure Partner