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Windsor Hotel, Ascend Hotel Collection

Americus - GA · United States

125 W Lamar StView location

9.4/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.6/109.6
Condition9.2/109.2
Neighborhood9.2/109.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Windsor Hotel, Ascend Hotel Collection

This hotel in Americus, Georgia offers 53 individually decorated guestrooms, each equipped with a refrigerator, LCD TV, iPod docking station, and complimentary Wi-Fi. Enjoy amenities such as a fitness center, terrace, restaurant, bar/lounge, and room service (limited hours). Cooked-to-order breakfast is available for a fee.

The hotel also features a business center, conference space, meeting rooms, and free self-parking. Nearby attractions include the Rylander Theatre and Global Village & Discovery Center.

Read more about this hotelShow less

A stay at Windsor Hotel, an Ascend Collection Hotel places you in the heart of Americus, steps from Rylander Theatre and 9 minutes by foot from Global Village & Discovery Center.

This hotel is 4.9 mi (7.9 km) from Statue of Charles Lindbergh and 9.4 mi (15.2 km) from Georgia Visitor Information Center - Plains. Make yourself at home in one of the 53 individually decorated guestrooms, featuring refrigerators and LCD televisions.

Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out.

Planning an event in Americus? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 13.00 for adults and USD 13.00 for children
    • Crib (infant bed) fee: USD 10.0 per night
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Rylander Theatre 0.2 km / 0.1 mi
Global Village & Discovery Center 0.8 km / 0.5 mi
Statue of Charles Lindbergh 7.9 km / 4.9 mi
Plain Peanuts Store 16.8 km / 10.5 mi
Jimmy Carter National Historic Site 17.1 km / 10.6 mi
Jimmy Carter Peanut 17.2 km / 10.7 mi
Maranatha Baptist Church 17.5 km / 10.9 mi
Andersonville National Historic Site 17.9 km / 11.1 mi
Drummer Boy Museum 19.4 km / 12 mi
Georgia Rural Telephone Museum 20.4 km / 12.7 mi
Carter Farm 20.8 km / 12.9 mi
Flint River Hospital 35.2 km / 21.9 mi
National Prisoner of War Museum 35.8 km / 22.3 mi
Lake Blackshear Resort & Golf Club 37.4 km / 23.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 53
  • Number of floors (main building): 3
  • Suites: 8
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 29 more facilities & services
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant: 1
  • Banquet hall
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Hairdressing salon
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Windsor Hotel, Ascend Hotel Collection

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Windsor Hotel, Ascend Hotel Collection

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Windsor Hotel, Ascend Hotel Collection

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-3

    Photos are not available for this room type.

    Windsor Hotel, Ascend Hotel Collection

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Windsor Hotel, Ascend Hotel Collection

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Windsor Hotel, Ascend Hotel Collection

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Windsor Hotel, Ascend Hotel Collection

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Windsor Hotel, Ascend Hotel Collection

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Windsor Hotel, Ascend Hotel Collection

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Windsor Hotel, Ascend Hotel Collection

9.4
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.2 /10
Neighborhood
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Roger
Only spent the night travelling but may stay here for a couple nights in the future and check the area out.
Family
10/10
Exceptional
15 Jul 2026
Paula
Una experiencia extraordinaria, la belleza de ese hotel es increíble y la arquitectura que parece un castillo , es como estar en una película . Imperdible y el salón del restaurante y desayuno una elegancia impresionante!
Partner
10/10
Exceptional
12 Jul 2026
Terrance
Great
Family_with_children
10/10
Exceptional
11 Jul 2026
Macy
Clean, quiet room in a beautiful historic hotel. Dining room was huge and beautiful. Food was really good. I would stay here again!
Partner
10/10
Exceptional
09 Jul 2026
Catherine
Enjoyed the history and uniqueness of hotel. Staff friendly and helpful.
Family
10/10
Exceptional
07 Jul 2026
Leonard
nice place
Family
8/10
Excellent
06 Jul 2026
Jiesha
This was lovely
Family
10/10
Exceptional
05 Jul 2026
Marsha
We always stay here on our way to Florida. It never disappoints. Great Restaurant on site.
10/10
Exceptional
05 Jul 2026
Tammie
We only stayed one night and the hotel is a beautiful historic building. Be prepared for uneven floors and small baths, it also has soaring ceiling and stunning surroundings. This is actually historic!
Friends
10/10
Exceptional
03 Jul 2026
Georgia
This hotel is absolutely charming! Whoever did the decor nailed it! It’s like stepping back in time in a beautiful, unhurried setting. We at restaurant there, which was also delicious. Americus was beautiful little town, too. The staff at the hotel were friendly and kind. We loved our stay there!
Partner
10/10
Exceptional
03 Jul 2026
Silverna
Beautiful dining room. Absolutely gorgeous historic hotel with very comfortable amenities. Stayed in one of the suite rooms. Lots of space with maximum comfort.
Partner
10/10
Exceptional
27 Jun 2026
Casey
Great stay and Tiffany at the front desk was super helpful and friendly
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Susan
The room was very clean and comfortable. Wonderful beds. The property was so very beautiful and well preserved in its historical beauty.
Partner
8/10
Excellent
22 Jun 2026
Shirley
Breakfast in restaurant was delicious and dining room was beautiful.
Staff very nice.
Easy parking
Family
10/10
Exceptional
20 Jun 2026
BONNIE
Historic hotel in heart of Americus. Charming, beautiful
Partner
8/10
Excellent
17 Jun 2026
Janet
Beautiful old hotel in downtown Americus. Convenient to shops and restaurants. The restored hotel is lovely insid and makes one appreciate the history of this place. The rooms have high ceilings, comfy beds and beautifully updated bathrooms. Staff at Floyd’s were great as was the food. Would definitely return.
Self
10/10
Exceptional
13 Jun 2026
Sara
The hotel is beautiful, clean and comfortable. Its rich history and the convenience of the restaurants helped make the stay even more enjoyable.
Self
8/10
Excellent
05 Jun 2026
candy
Cool, old property. Rooms feel like a bedroom in an old house. Parking is on the street, but I never had trouble finding a spot. No site amenities to speak of.
Self
10/10
Exceptional
04 Jun 2026
Crystal
Very unique property!
8/10
Excellent
30 May 2026
Ravi
Used to visit this property years ago quite often. Hasn’t been updated at all since I’ve last been approx 6 years ago. The same old TVs, old Phones, Cheap + old iron/ironboards. I understand that the hotel is an old hotel but there’s no reason in 2026 to have such poor Televisions (no Netflix YouTube Amazon. Smart features) and such poor irons. Genuinely probably a 5$ iron that hasn’t been updated since the 1990s… I would know lol
Partner
10/10
Exceptional
27 May 2026
michael
A wonderful historic hotel, in excellent condition. Helpful and welcoming staff. Large, charming and comfortable rooms.
Partner
10/10
Exceptional
22 May 2026
Tracy and Kenneth Wayne
Would stay again! Beautiful hotel!
10/10
Exceptional
18 May 2026
Shawn
Very nice historic hotel
8/10
Excellent
13 May 2026
Maxine
Our second time here... disappointed that the restaurant was not open but otherwise we love the room the history and the place
Partner
10/10
Exceptional
12 May 2026
melanie
It was a pleasure staying at this historical building.
10/10
Exceptional
10 May 2026
Constance
It was a charming historic hotel with lots of unique features. I would recommend a stay there. Very fun. The food at the restaurant was excellent.
Friends
8/10
Excellent
09 May 2026
Bradley B
We stayed in \"The Tower\" honeymoon suite for a night on our way through the area and it was good fun. The room is special, nice views, the bathroom large with great towels and we parked right at the front door of the hotel. I think Americus must be one of the last towns that size around here that doesn't charge for street parking.
Partner
8/10
Excellent
08 May 2026
Carol
Staff was excellent. Only complaint is that the ceiling fan had dust caked on the blades. Looked like they had not been cleaned in months.
Friends_and_family Family
8/10
Excellent
07 May 2026
Karen
The hotel was a beautiful historic building and parking was free and plentiful. Bed was comfortable and excellent shower! Was in the center of town and could although there were many shuttered storefronts, there were enough shops to walk to. Ate at the in-house pub both nights. Don’t miss the pimento fritters!
Partner
10/10
Exceptional
07 May 2026
Jenine
Charming, good restaurants right there.
Partner
8/10
Excellent
30 Apr 2026
Margaret
We were extremely disappointed in the restaurant. We saw now staff and several tables not cleaned off. A couple that were leaving told us the service was terrible and the food was not good. So, we went to the coffee shop. I hope the restaurant issues can be improved. We used to love going there!!!!!
The hotel is wonderful, aside from that!!!
Family
10/10
Exceptional
30 Apr 2026
Jerry
Loved staying here. Staff very professional and nice. Loved the charm and feel of this hotel
10/10
Exceptional
27 Apr 2026
Frank
On the second floor, someone left a folded towel on the floor in the hall. Nobody bothered to pick it up for two days.
10/10
Exceptional
17 Apr 2026
Robert
A rare road trip treat to leave feeling really glad we stayed there!! Good dinner, comfortable bed, good breakfast, served with southern charm. We will be back.
10/10
Exceptional
14 Apr 2026
Terence
GreaT place to stay when in the area
8/10
Excellent
31 Mar 2026
Debbie
The staff in the restaurant seemed young and inexperienced. While my waiter was good I could hear yelling and conversation from the kitchen. For such a formal setting, it was inappropriate and intrusive.
Self
8/10
Excellent
30 Mar 2026
Amber
No a lotted parking. TV didn’t work. Need sound proofing as other guests were extremely noisy at midnight
Partner
10/10
Exceptional
25 Mar 2026
Courtney
Beautiful building and stayed in the top floor of the turret and it was amazing!!
One note, there is a flight of stairs you have to take to get to the suite.
10/10
Exceptional
23 Mar 2026
Timothy
Great place to stay the ambiance is just awesome. Friendly staff, very clean and comfortable. Food in the restaurant was great as well.
Self
10/10
Exceptional
23 Mar 2026
Robert
Room was very spacious and clean , Very beautiful place to stay and very historic
Partner
8/10
Excellent
21 Mar 2026
Gary
All good.
10/10
Exceptional
21 Mar 2026
RONALD
Front desk help were very friendly
10/10
Exceptional
21 Mar 2026
Bruce
The room and hotel far exceeded our expectations. Dinner at Rosemary & Thyme was very enjoyable, mostly due to the outstanding service we received from Hannah…
10/10
Exceptional
16 Mar 2026
Margot
A unique and stunning HOTEL EXPERIENCE
Partner
8/10
Excellent
14 Mar 2026
Russell
Old hotel, gracefully showing its age. We enjoyed the antique atmosphere. Staff was friendly but slow service in the restaurant.
Partner
10/10
Exceptional
14 Mar 2026
Connie
It was great
10/10
Exceptional
08 Mar 2026
Ben
We went to the Rylander Theatre a couple of minutes walk nearby for a wonderful concert.
Partner
10/10
Exceptional
06 Mar 2026
Kelly
Nice stay for a quick overnight stop. The room was clean and the bed was comfortable. We enjoyed appetizers on the veranda before walking around to find diner. Came back for a nightcap at the bar, don't skip the chocolate cake! The only disappointment was the coffe shop was closed the next morning (Sunday), it smelled delicious and had us sesrching for a coffee elsewhere that morning.
8/10
Excellent
03 Mar 2026
Tom
Very interesting, historic hotel, museum like, with art work. Nice restaurant, we had a wonderful waiter
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
Wendy
Charming, clean, and cozy was my entire experience! There are zero complaints about my stay—from check in to check out, staff members were anxious to make sure that I was taken care of.
Business_and_leisure Friends
10/10
Exceptional
15 Feb 2026
Michael
Wonderful stay
8/10
Excellent
11 Feb 2026
Joe
The hotel wa
10/10
Exceptional
10 Feb 2026
Christina
Friendly staff, quaint small town, beautiful rooms
4/10
Poor
04 Feb 2026
Tabitha
BATHROOM WAS NASTY HAD POOP OR SOMETHING NASTY ON TOILET DRIED UO CRUSTY WAS OUT OF ROOM ALL NIGHT TILL BEDTIME SAW IT IN MORNING WAS NOT HAPPY AT ALL
Leisure Self
10/10
Exceptional
03 Feb 2026
Rick
Wonderful welcome. Nice dinner. Great stories about the hotel history and, of course, the local hauntings!
Leisure Family
10/10
Exceptional
03 Feb 2026
PAUL
the hotel was excellent. it's a older property so you must expect that. rooms where large. beds extremely comfortable. clean.
staff was great.
Warren at the front desk is always polite and courteous to us.
Rosemary & Thyme restaurant for breakfast was good. we got Eggs, toast and bacon. good to start the morning.
Business Partner
4/10
Poor
02 Feb 2026
James
No, it was just freezing! I don’t think the furnace had been turned on for a year and it took until 2am to get the room above 68 degrees.
6/10
Pleasant
02 Feb 2026
Michelle
The room was clean. Staff were kind. The heater was broken and was staying at 78 which was sweltering. They offered to call maintenance for the following day, which was not helpful for the current situation..We had to ask to be moved (at 930 pm) and the heater was not moving past 59 degrees.
10/10
Exceptional
31 Jan 2026
Larry
Super cool hotel. Clean and well kept. Outside sitting area , restaurant and bar was
10/10
Exceptional
29 Jan 2026
Simon
The old Hotel was very clean and the staff was very friendly. I'd stay here again.
Leisure
10/10
Exceptional
28 Jan 2026
Michael
Great stay
8/10
Excellent
19 Jan 2026
Falon
It was nice having several food and drink options in and around the hotel. Hotel was beautiful
Leisure Partner
6/10
Pleasant
09 Jan 2026
Lori
Bathroom floor was nasty dirty, outside traffic noise was terrible
Leisure
8/10
Excellent
09 Jan 2026
Lynn
Comfy bed and wonderfully quiet
Self
10/10
Exceptional
05 Jan 2026
Tracy
We didn’t go to breakfast at the hotel.
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Julie
Hotel was lovely! Very clean and friendly staff. My daughter loved learning about the history of the hotel.
Leisure Family_with_children
10/10
Exceptional
03 Jan 2026
Alexandra
Excellent ambiance!
Leisure Friends
10/10
Exceptional
02 Jan 2026
Emma
yes
10/10
Exceptional
28 Dec 2025
Jenn
Lovely place to stay!
Leisure Family
10/10
Exceptional
26 Dec 2025
Diane
Everything was great! Clean room, nice staff, restaurant was a relaxing treat.
Leisure Family
10/10
Exceptional
25 Dec 2025
Marcia
Loved the charm of the historic hotel. The staff was friendly. The room was clean, noise level appropriate, and room temperature perfect for a good night’s sleep. Will definitely be back!
Leisure Partner
10/10
Exceptional
18 Dec 2025
Reuben
The staff, the spacious room & the entrance and lobby area is AMAZING! I wish I would have booked the night before to enjoy a little more time! My husband and I enjoyed the pub & the alley bar! Good atmosphere filled with laughter and friendly waitress! Have to find a reason to come back!
6/10
Pleasant
17 Dec 2025
Shane
HVAC broken in room. Room temperature was at 85. The front desk said they could not move me because I booked through Expedia. Ended up calling Expedia and they called the hotel and got me into another room. Other than that one instance the hotel is nice. I’ve stayed there 10+ times.
Business Self
10/10
Exceptional
15 Dec 2025
Carrie
Great service and we love Floyd, he's the BEST!
Partner
10/10
Exceptional
14 Dec 2025
piper
Spacious rooms, great customer service Vickie, beds comfy and warm
Friends_and_family Family
4/10
Poor
09 Dec 2025
Tera
The suite that we had was old-looking and smelled old. The tub had mold on the tiles. The bathroom tile was dirty. The bar was excellent, we enjoyed ourselves at the outside bar and when they opened up the inside bar.
10/10
Exceptional
08 Dec 2025
Nicholas
Quaint small town that the hotel seams to be the heart of. The aged feel of the building and rooms is delightful.
6/10
Pleasant
06 Dec 2025
Kelly
The room itself was in good condition, but the HVAC system was not in working order ever since we arrived. The first night we noticed that the AC was not working and the next day we took the issue to the front desk to which the issue resolved. The temperature dropped greatly that night and the heating was not working. Again the issue was reported to the front desk to where we received a space heater since it was the Thanksgiving and a work order had to be put in. The space heater helped but it would have been nice for the HVAC system to be in working order for the duration of the stay. The hotel staff was nice and tried to be helpful but was not able to do much since it was the holidays. I asked if any compensation could be made for the troubles and they stated they were not able to do anything. Overall the hotel was very nice for a historic hotel.
Leisure Family
10/10
Exceptional
02 Dec 2025
Ronald
Beautiful old hotel. Very clean and comfortable. Won’t find something like this very often.
10/10
Exceptional
01 Dec 2025
Elise
Beautiful property with friendly staff, great restaurants and overall a wonderful experience! Charming historical hotel with unique character.
Leisure Family
8/10
Excellent
27 Nov 2025
Elizabeth
what a cool old hotel with great history! good location, beautiful setting, comfortable bed, lovely accommodations. my only issue was the cleanliness of the bathroom and the dust on the ceiling fans & sprinklers above the bed in our room. would def go back though, because the good far outweighed the bad!
Leisure Family_with_children
10/10
Exceptional
24 Nov 2025
Christina
Staff was friendly and very helpful. Room was amazing. Very clean. Very historical and architecturally beautiful. Great place for history buffs or those who enjoy old, elegant buildings.
10/10
Exceptional
24 Nov 2025
Pamela
Beautiful and clean room. Friendly staff.
Friends_and_family Family
6/10
Pleasant
23 Nov 2025
Jay Todd
Room and hotel very neat and cool. Issue was noise from the bar under my room with music blaring into the late night hours.
10/10
Exceptional
22 Nov 2025
Iris K.
Love this hotel. Very historic and unique. Great staff.
10/10
Exceptional
17 Nov 2025
April
The staff was AMAZING! I actually got sick while on our trip and the staff let me stay on for a longer check out. They were all super kind. The room was very pretty, clean and spacious. Very easy parking. Lovely history. We ate at Floyd’s and the food and service was great. Highly recommend!
Leisure Family
8/10
Excellent
11 Nov 2025
Shonda
Clean room and great Breakfast
Business
8/10
Excellent
05 Nov 2025
Dianne
The hotel 🏨 s gorgeous, and the room was very clean. We enjoyed our stay there.
We were, however disappointed in the wait staff in the Rosemary and Thyme restaurant. There were only a few tables filled, however we sat at our table for at least 10 minutes without someone giving us water or ask if we wanted a drink. During the wait, several wait staff walked back and forth past our table without even looking our way. I ordered a mojito and the bartender forgot to add simple syrup, so we had to verbally flag down a waitress to get some added. No bread was served to us yet another table next to us got served some immediately after being seated.
The food was good.l, but we walked away disappointed in the entire experience.
Leisure Family
10/10
Exceptional
03 Nov 2025
Dennis
An unexpected pleasure. Beautiful late 19th century architecture; pleasant, friendly, efficient staff; comfortable and clean rooms, well-maintained considering this is an historic building. Breakfast was another unexpected treat. I would drive out of my way to stay here again.
Friends_and_family Friends
10/10
Exceptional
03 Nov 2025
Robert
It is beautifully renovated hotel
Business
4/10
Poor
02 Nov 2025
Tara
Very disappointed! Thought it was going to be a cool Halloween treat staying at a supposed haunted hotel and the only scary part was the room conditions and cleanliness! Whole floor was on a slant, 2” under door view of the hallway, broken toilet seat, hair in tub, toilet seat low to ground for a child, ceiling fan coming loose from the wall and the smell of an outhouse was overwhelming. Very over priced for what you get and the condition. Front desk staff was very friendly.
Leisure Friends
10/10
Exceptional
27 Oct 2025
Ellen
Very clean and comfortable. Beautiful historic hotel.
Partner
10/10
Exceptional
24 Oct 2025
Christopher
Clean comfortable room and great historic place
Leisure Partner
8/10
Excellent
23 Oct 2025
Ralph
Good food at the restaurant and helpful staff. I will be a return here on my next business trip.
Business Self
10/10
Exceptional
23 Oct 2025
Xenia
Tiffany at the front desk was kind, professional and greatly assisted with room problem resolution and in the return of a lost hearing aid. Floyd in the restaurant provided great customer service at the Rosemary and Thyme restaurant. He made the whole breakfast experience very special, what a way to start the day.
Leisure Family
6/10
Pleasant
23 Oct 2025
Joseph
The building was beautiful. The room itself.....very dusty, everything was dusty, hair in the shower as well as what appeared to be mold. The A/C went out, the lady at the front desk went up to my room to agree it was hot and explain to a 50 year old how to use the thermostat. The next morning we couldn't check out quick enough. We explained out situation to the staff and we were clearly wasting there time. It's ashamed everything else about the facility was great.
Leisure Family
10/10
Exceptional
20 Oct 2025
Krista
This was a great hotel! Check-in was easy and we loved the information and history about the hotel. There is a great coffee shop connected to the hotel. We walked around Americus and did some shopping. The outdoor patio, on the 3rd floor, was amazing for relaxing in the evening.
Leisure Family
8/10
Excellent
16 Oct 2025
C Caroni

Very Nice Place

The room is vintage & the location is wonderful. The bed was very comfortable. It is a nice break from most chain hotels. Main Street has gotten very noisy with trucks. I was disappointed that breakfast wasn’t included; it is at most hotels in this price range.
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Jane Kurt
A truly magnificent grand hotel. We really enjoyed the atmosphere and attention given by the staff. The restaurant served a wonderful gourmet breakfast and we hope to come for dinner next time. It is a very special hotel and we will make an effort to return!
Leisure Partner
10/10
Exceptional
12 Oct 2025
John
Very Historic with lots of souther

Location & surroundings

Windsor Hotel, Ascend Hotel Collection
125 W Lamar St, Americus, United States

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Windsor Hotel, Ascend Hotel Collection

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