Name: Best Western Ville Platte
Address: 1919 E Main Street, Ville Platte, 70586, US

4/10

Poor

22 Jun 2026

BJ

Lobby smelled very old building was the only option to stay in Ville Platte. We will stop some where else next trip

Partner

10/10

Exceptional

21 May 2026

Michael

Managers were extremely helpful. Housekeeping was also excellent. Very pleasant stay.

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

Jerry

Great people

10/10

Exceptional

29 Mar 2026

Reginald

good

2/10

Poor

21 Feb 2026

Orlando

They cancel our room

4/10

Poor

15 Feb 2026

Kathy

Lighting was very dim, all bulbs weren't working. Water pressure was very weak and hot water never got hot. Room smelled bad. Vending machines were empty. Will not stay there again and will not recommend. Room was significantly overpriced for what I received.

Leisure Family

8/10

Excellent

14 Feb 2026

Daisha

Not bad. I slept well and comfortable

2/10

Poor

07 Feb 2026

Donna

The room stunk. Was not clean. Musty and the floor was damp. The bathroom faucet had no pressure to even brush teeth. The worst I’ve seen! No elevator either. Also way too expensive for the horrible hotel.

Partner

8/10

Excellent

06 Feb 2026

Elton

Yes

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Robert

Room was large, clean and comfortable. Staff was polite and responded quickly to questions.

Leisure Family

8/10

Excellent

23 Dec 2025

Tracie

Very pleasant stay.

10/10

Exceptional

15 Dec 2025

Sarah

Great

Business

6/10

Pleasant

07 Dec 2025

Jackson

Room was good and everything was fine except there pillows they are super flat and when I asked for an extra one they don’t have any which I thought was odd

Business_and_leisure Partner

8/10

Excellent

08 Nov 2025

John

Easy checkin, clean room.

Business Family

4/10

Poor

19 Sep 2025

Denise L

The hotel is not inviting. They need new sheets, comforters, and towels. All of the linen looked dingy.

Family

10/10

Exceptional

01 Sep 2025

Cedric

Enjoyed my stay will visit it again

8/10

Excellent

10 Aug 2025

Jeffrey

The property was located on a quiet strip of road that was set off from the road. Our was good but the only issue was the bathroom faucet was real loose and the bed closest to the wall had bed bugs. As far as outside at night the lighting was good around the building but was terrible closer to the road.

Leisure Family_with_children

2/10

Poor

03 Aug 2025

DeMarko

Don’t stay here I checked in changed for my event and left 3hrs max. Wasn’t worth me staying overnight

2/10

Poor

21 Jul 2025

Rebecca

It had strange smell. Pool was dirty.

8/10

Excellent

09 Jul 2025

Christina

We enjoyed our stay just fine. We were in town to visit family and needed a place to shower up and sleep after activities. The pool was great!

Family

8/10

Excellent

04 Jul 2025

Alley

Very nice property and they were able to accommodate our very large family gathering

Leisure Family_with_children

8/10

Excellent

08 Apr 2025

JOYCE

Clean room, affordable rates, free parking n breakfast. My room was clean, but walking thru the door, I smelled what could've been mold/moisture. Please consider installing a sign closer to a drivers eye level, near the main highway. The sign that is there, a driver won't see it until passing up the place. Happened to me every time I left n came back.

Leisure Self

10/10

Exceptional

04 Apr 2025

BIANCA A

NO ELEVATORS!!!.. Other than that it is always convenient being its the only hotel in town. Room are clean. Tub step down is really high up. A/C wasnt very cool either. We did the suite and the room very spacious. Of course ill be back.

Business_and_leisure Partner

10/10

Exceptional

24 Mar 2025

Judy

Clean and friendly

2/10

Poor

12 Mar 2025

Debby

messed up

the reservation was cancelled according to the instructions given at the time of booking. However, the company charged my card and when I called, they said they could not help me.

Friends_and_family Family

10/10

Exceptional

01 Mar 2025

Terri

Area was quiet; room was clean and bed comfortable. Enjoyed the stay.

6/10

Pleasant

02 Feb 2025

Bobby

Just mid

6/10

Pleasant

27 Jan 2025

Verified traveler

Best Western, Ville Platte, LA in the country

ice machine broken for 2 days. entrance needs reflector lights so we can see in the dark. mentioned this also on our last stay in May.

Partner

10/10

Exceptional

31 Dec 2024

Brian

About the only hotel in Ville Platte

Family

6/10

Pleasant

27 Dec 2024

Michael

Decent for the price.

In town for a family reunion. Location was good and close to Wal-Mart, subway and McDonald's (driving.) Only down side was curry smell when entering. Breakfast was provided but pretty bland. Would stay again though.

Partner

2/10

Poor

26 Dec 2024

Glory

Tv didn’t work the remote couldn’t tune tv breakfast was terrible sausage was so greasy eggs was full of water I’m requesting 1/2 of my money back it was worse experience ever had at a hotel

Business_and_leisure

10/10

Exceptional

25 Nov 2024

Eric

It's good for a short stay.

Leisure Family

2/10

Poor

17 Oct 2024

Shane

Nasty Human Being/Worst Manager Ever

We called 24 hours before to cancel our reservation. We were told that it had to be cancelled by the manager and she will not be in until Monday. The front desk young lady said it will be processed then and I would receive a call when it is completed. I did not hear anything from them so I called and spoke to Amy who is the manager. I explained the situation and she was the most rude human I have ever met. She should not be in customer service. She lied over and over since this was booked through hotel.com and stated that she never spoke to me so I called her on another phone and caught her 5 times in the same lie. She also stated that she never spoke to hotel.com while on the phone with them and they said we spoke to you several times. She hung up for the 3rd time. I called her back again and requested that she process the refund and she said no bc it wasn’t within 24 hours and it’s passed the day of the booking. She was not listening to what was being said bc I explained to her the whole story from calling 24 hours before to her not being there. She then said hold on I have a customer and number returned. So now I have to make a claim with my bank bc they stole my money. It is said what they have representing their hotels. She needs to understand that without customers she does not have a job. Find some where else to stay. She is a nasty ugly human being. I am so glad we did not have to walk in that place. It is said that a million dollar hotel steals people’s money.

Business

8/10

Excellent

20 Sep 2024

Kelly

property was outdated, but clean with friendly staff.

4/10

Poor

08 Jul 2024

Verified traveler

Not Great

There are not many options in Ville Platte for hotels. However, I would not stay here again. Our air didn't work properly, the hotel smelled funny, and it was only and felt like paint was covering the problems that were actually there.

Friends_and_family Family

4/10

Poor

07 Jul 2024

Pamela

No warning of no elevators

When we checked in we were told our room was on the second floor with no elevator. We asked if there's anything on the 1st because one member of our party has mobility concerns. The irritated clerk says they are full and she can cancel our room with a penalty fee. She said that like 3 times. We repeatedly told her we didnt want to cancel and repeated our request. Again , I will just cancel your room and you can pay the penalty. I told her no...the hotel was full with a little league team with nosiy boys, and you can tell she was fed up.

Friends_and_family Friends

8/10

Excellent

15 Jun 2024

Gary

Good stay

Small motel but family running it very accommodating. Not fancy but clean. Would definitely stay again.

Business

6/10

Pleasant

18 Mar 2024

Verified traveler

My Family Visit

The hotel is relatively clean, however rooms have an old smell to them. The hotel is very outdated and could use some upgrades. The breakfast could be upgraded as I have gone here for several years and it’s the same each time.

Friends_and_family Family

10/10

Exceptional

14 Feb 2024

Kelly

.

Leisure Partner

2/10

Poor

25 Dec 2023

Christopher

I got the room with my points and did not accept that. They want to charge me $87 for the night. I did not stay. I left and went to another place. Do I get my points back?

Friends_and_family Family

10/10

Exceptional

13 Nov 2023

Monica

I liked the safety, and friendliness of staff.

There was nothing I did not like.

Leisure Family

10/10

Exceptional

23 Oct 2023

Wade

The staff members I met were extremely nice and helpful. I will happily stay here the next time I visit the Ville Platte area.

Business_and_leisure Self

10/10

Exceptional

22 Oct 2023

Kitty

Stay was fine once they found our reservation. Not having an elevator was not convenient due to my husband just having knee surgery. Rooms were swapped around due to this need. However room when reserved was a handicap accessible and upon arrival was not. Was happy that swap was able to be done. And was told if it wouldn’t have been able that they would have had to turn us away.

Business_and_leisure Partner

2/10

Poor

21 Sep 2023

Wendy

This property is located in an area that is not considered very safe, small town, very little dining or shopping available. Having said this, it is a very good place for the location. I’m a traveling healthcare worker and am glad to have found it! My complaint is that I had a suite on the first night and a very downgraded room the following night for the same rate. I book through Travelocity often- I have not had this happen before. I’m hoping for a rebate, coupon, or other similar to make up for the difference.

Business

10/10

Exceptional

06 Aug 2023

david

Very nice based on the area

Friends

6/10

Pleasant

23 Jul 2023

Robert

The only thing i hated was being charged twice for my room stay when it was covered already when i made the reservation a month before

Leisure Self

10/10

Exceptional

17 Jul 2023

Myra

Owners were very nice and accommodating

Friends_and_family Family

2/10

Poor

05 Jul 2023

Danielle

Horrible

Noise was horrible. Tv remote didnt work half the time. Breakfast was bad. Asked for handicap room and they called me DAY OF to let me know there wasnt one on first floor. Then she had the nerve to ask how was i going to get to room without a wheelchair. What the hell. Had to leave a day early because husband got into an accident she didnt even want to help me with a refund. No customer service

Friends_and_family Family

4/10

Poor

19 Jun 2023

Michael

I was charged a $50 fee for incidentals, refundable within 5-7 business days. I’ve never had that happen. A/C wasn’t cooling properly and there was no other room available. No effort to make things right.

Leisure Family

10/10

Exceptional

19 Apr 2023

Kevin

Clean!

Older hotel that has been updated and is in a great shape. Very clean, safe, and nice staff!

Friends_and_family Family

10/10

Exceptional

14 Mar 2023

Marie

The place was fine. My only concern was the height of the bathtub ledge was a bit scary. The step down out of the tub was considerable further to the floor. It wouldn't work great if your balance wasn't too good.

Business_and_leisure Family

8/10

Excellent

10 Dec 2022

Kristi

It was a good place to stay. Only complaint is the bed being so hard. A few other family members stayed there too. We had a wake & funeral not too far from the hotel . They said the same thing about the bed. Other than that was good!

Partner

6/10

Pleasant

20 Nov 2022

Catalina

Cat

Not happy at all.. we won’t stay there Ivan for free.. the mattresses are wore out.. so every time you turned the mattress squeaks and on top of that they allowed pets to stay and they barked all night

Friends_and_family Family

4/10

Poor

31 Aug 2022

Lakeitheya

I’ve stayed here before due to its the only hotel in the town. This time I was not satisfied the room had a strong mold smell and lots of roaches.

Leisure Family

8/10

Excellent

17 Jul 2022

Miacona

No elevators

It was a great stay. The only downfall was there was no elevator but other than that it was a great stay.

Friends_and_family Family

2/10

Poor

01 Jul 2022

Yolanda

Staff was unfriendly. The rooms need updating. Our toilet backup and housekeeping gave me a plunger to fix it. Management displayed very poor customer service

Leisure Family

10/10

Exceptional

30 May 2022

Steven

A well kept, quiet environment. Management was pleasing and helpful. The breakfast period could have been a bit longer.

Leisure Family

6/10

Pleasant

18 Apr 2022

Shaleah

Well the day before tried running my card ran it a few times got charged for the nights I stayed and a extra day i didnt stay so i call them to let them know and was told it'll be back on my card next week. Not only that the lady that I talked to was rude. Honestly I will not stay there again

Friends_and_family Family

4/10

Poor

11 Apr 2022

Deirdre

The toliet over flowed, when we called to report it, we were given a plunger to unclog it ourselves. Then, when we asked about a mop to clean it up, we were told that there was no mop or bucket and given a lot of towels and a trash bag as if we were going to pick up the toilet water soaked towels.

Leisure Family

2/10

Poor

01 Dec 2021

Diana

I stayed up killing roaches and smelling weed the entire stay. Only the bathroom light worked. The bed was hard and dirty floors. The place stinks. No one was at the desk at check in or check out. I had to call multiple times waiting at the desk to check in, looks like the clerk was high. I wouldn't send my dog to stay here.

Business Self

10/10

Exceptional

18 Nov 2021

michael

Great

Business Self

2/10

Poor

20 Oct 2021

MONICA

Need new help!!

The girl at the front desk could not figure out the credit card machine and ran my credit card 7 times. 3 of those times it charged the card for the room. So I ended up paying for 3 rooms instead of 2. Was told that those charges would come off,since I had to use my debt card to pay again. And still had to dispute the charges with my credit card company.
This all happening on the weekend of my daughter's wedding.
The room itself was nice, but no pool due to covid which was fine really just needed it to keep the little ones busy.
I don't know if they were trying to steal my money or if they really just didn't know what they were doing.

Friends_and_family Family

2/10

Poor

20 Jul 2021

Verified traveler

Seal clerk very unfriendly

Leisure Self

10/10

Exceptional

05 Jul 2021

Rene

Great bed

Free breakfast. Cereals, apples, muffins, juice and coffee.
Super comfortable bed, large screen TV, semi friendly staff. Had to ring bell every time we visited the counter.

Partner

10/10

Exceptional

29 Jun 2021

Verified traveler

I love this property. It is very well put together and the staff is always so friendly.

Leisure Self

8/10

Excellent

23 May 2021

Verified traveler

Good parking lot.

Leisure Partner

8/10

Excellent

30 Mar 2021

Tucker

Accessability

Room was all good. Staff was very accommodating. *Need to note that this 2 story hotel has no elevator. Stairways are wide and easy to manage.

Self

10/10

Exceptional

23 Feb 2021

Verified traveler

It very clean and quiet the staff are very caring and concern bout their guests . I would recommend this hotel to everyone .

Business Partner

6/10

Pleasant

27 Oct 2020

Queen

The manager was very rude and gave my room to someone else. Then tried to give me a room i did not ask for. Check in was around 3:00 I arrived at 4:00. Before I could get there he tried charging me for a room I never booked then yell at me on the phone. I told him I was otw to pay in person like the option said I could. He said they don't do that and expedia was lying. Overall It was horrible.

Friends_and_family Partner

10/10

Exceptional

28 Feb 2020

Lester

The only place in town,,,, it was nice

Friends_and_family Friends

6/10

Pleasant

23 Jan 2020

Verified traveler

The rooms were nice and clean also plenty of lighting . The location was not bad
The location was not bad . The employee was very helpful letting me know where all the restaurants and fast food or act very knowledgeable

Business

10/10

Exceptional

12 Jan 2020

Rona

great customer services

Friends_and_family Friends

8/10

Excellent

03 Jan 2020

Jamie

Clean and comfortable room. Nice staff.